DearValuedPharmacyPartner,
Pharmacyischanging,andweknowyou’rebalancingmore thanever deliveringcare,managingbusinessoperations, andadaptingtoanexpandingscopeofpractice At MedAdvisorSolutions,ourfocusisonmakingthateasier.
Overthepasttwoyears,we’vebeenstrengtheningour platformtobetterconnectpatients,pharmacies,GPs,and otherhealthcareproviders Thisintegratedapproachis aboutmorethanjusttechnology it’saboutensuring smootherworkflows,bettercommunication,andultimately, betterpatientcare
Thismonth,we’rerollingoutkeyupdatestoMedAdvisorfor PharmacyincludingaccesstotheWebversionthat’sideal forconsultationroomswheredispensingdoesn’toccurand allowspharmacyownerstoviewbusinessinsightsremotely acrossmultiplestores
We’vealsoexpandedclinicalservicetools,andintroduced amorestreamlinedsubscriptionmodelthatreflectsthe growingvaluewe’redelivering
Thesechangesareshapedbyyourfeedback,andwe’ll keepevolvingtomeettherealchallengesyouface.Ifyou haveanyfeedbackonwhat’sgoingwellorwherewecan improve,I’dlovetohearyourthoughts.
Kindregards,
WayneMarinoff ANZPresident
IntroducingMedAdvisorSolutionsCorePackage
EmpoweringPharmaciesfortheFuture
Attheheartofeverygreatpharmacyisitscore andMedAdvisorSolutionsCorePackage,powered byourcloud-basedsoftwareMedAdvisorfor Pharmacy,isdesignedtostrengthenyours This streamlinedsolutioncombinesthebestofour StandardandPremiumsubscriptionswithpowerful enhancementstomeetyourpharmacy’sevolving needs.CorePackageimprovesworkflowefficiencies, supportspatientconsults,andreinforcesyourvital roleindeliveringcommunityhealthcare
KeyadvancementswillincludeintegratingArtificial Intelligence(AI)intoyourpharmacy’score operations enhancingpatientcommunication, optimisingadministrativetasks,anddelivering actionableinsightsforsmarterdecision-making,all whilemaintainingthepersonalcareandtrustyour pharmacyisknownfor.
WiththeCorePackage,yourpharmacywilloperate moreefficiently,engagepatientsmoreeffectively,and achievesustainablegrowth keepingyouatthecore ofcommunityhealthcare
Premiumsubscribers:TheCorePackagewill continuetobeavailableatthecurrentrateof $209+GSTpermonth
Standardsubscribers:Themonthlyratewill increaseby$20,bringingitto$209+GST, aligningwiththevalueprovidedbythe expandedcapabilities
In-Apppaymentfees:Thesewillincreasefrom89c (plusGST)to$1.05(plusGST)pertransaction.The feeadjustmentreflectstherisingaverageorder value,whichhasincreasedby20%to$4796over thepast12monthsduetotheintroductionof60daydispensing.
EmpoweringPharmacists: Australia’sExpandedScope ofPractice
Australia’sExpandedScopeofPracticeistransforming healthcarebyenablingpharmaciststoprovideessential clinicalservices improvingpatientaccess,easing pressureonGPs,andstrengtheningpharmacistroles.
OurlatesteBook,Australia’sExpandedScopeofPractice: EmpoweringPharmacists,TransformingHealthcare, explorestheprogram’simpact,andanexclusive interviewwithprescribingpharmacistCarolyn Clementsonoffersreal-worldinsights
Keybenefits:
Patients:Fasteraccesstocare,shorterwaittimes Pharmacists:Expandedclinicalroles,deeper patientrelationships
GPs&HealthcareSystem:Reducedworkload, improvedcaredelivery
ExplorehowMedAdvisorSolutions’ExpandingScopeof Practiceempowerspharmacistswithinnovativetools andtechnologytoenhancepatientcare,streamline workflows,andunlocknewprofessionalopportunities
ProductUpdates
Aswelookaheadto2025,we’reexcitedtoshare importantupdatestosupportandelevatethe patientandpharmacistexperienceinAustralia
Anytime,AnywhereAccessisComing Soon!
Keybenefits:
Supportstabletsforoffsitevaccinations atschoolsorworksites.
Allowspharmacyownerstoremotelyview businessinsightsacrossmultiplestores Providessecureaccessforpharmacistswith individualaccountsand2FA
WebAccessKnowledgebaseArticlehere.
EnhancementstoourAustralian ImmunisationRegister(AIR) Integration
DownloadandemailaPDFofapatient’s immunisationhistoryfromAIRuponrequest. Accessadditionalpatientdata,including vaccinationtrialparticipation,naturalimmunity, andduevaccines
SearchAIRforpatientrecordswithout accessingdispense.
NewfunctionalityintheCertificateof LeaveForm
EmailCertificatesofLeavedirectlytopatientsat theendofaservice
Setupadigitalsignatureforautomaticinclusion ondigitalcertificates.
Eliminateprintingandmanualsignaturesfor patientsoptingfordigitalcertificates
Updatedemographicdataforpatientsnot indispense
UpdatedKnowledgebaseArticlehere.
IntroducingPatientConsultModule
PatientConsultisadigitaltooldesignedto streamlineandenhancetheconsultationprocess inpharmaciesbyfacilitatingtherecordingofany encounterwithapatientthatisnotcoveredby otherspecificserviceforms
Byempoweringeffectivescreeningofapatient's symptoms,thisall-purposesolutionenablesyour pharmacytoprovideandrecordhighqualitycare topatients.
Atthecompletionofaconsult,youwillhavethe opportunitytoutiliseourSecureMessagingoffering
Designedfortransparentclinicalpractice,Secure MessagingthroughMedAdvisorforPharmacy facilitateseffectivecontinuityofcareforpatients withtwo-waysecurecommunication Share documentsandengageinasynchronousorrealtimeconversationswithpharmacistsand healthcareproviders,ensuringbetterhealth outcomesforyourpatients
Ininstanceswheresecuremessagingisusedaspart oftheconsultitwillincura$0.70feepersession.
IntroducingMonthlyReleaseNotes
TokeepourpharmacypartnersinformedaboutMedAdvisorproductupdates,we’reintroducingmonthlyrelease notesstartingthismonth Clickheretoread,andlookforanotificationinMedAdvisorforPharmacy
February TrainingUpdate
Ournewtrainingcourse,WelcometoMedAdvisor forPharmacyisnowlive.
WhatYou'llLearn:
Overviewofthenewplatform PatientappandSMSsign-up Systemsettingsandconfiguration Howtoaccessthewebversionfromanycomputer
KeyBenefits: Interactive,practicaltraining Enhancepatientengagement Streamlinepharmacyoperations
Registeryourselfandyourpharmacystaffforouronline trainingcourseandmasterthenewdigitalplatformin lessthananhour.
HeySiri,findanopen pharmacynearme....
WhyYourPharmacyNeedsaWebsite NotJustSocialMedia
Ifyourpharmacyreliesonlyonsocialmedia,AItools likeSiriandGoogleAssistantmayneverfindyou.Due toprivacyrestrictions,theseAIassistantscan’taccess Facebookcontent whichmeanstheyprioritise websiteswhendeliveringsearchresults
SearchEngines&AIPrioritiseWebsites AI-drivensearchespullstructureddatafromwebsites, notsocialmedia Withoutastrongwebsite,your pharmacymaybeinvisibleinlocalsearches
Control,Compliance&CustomerExperience Awebsitegivesyoufullcontroloveryourcontent, customerinteractions,andcompliancewith privacyregulations ensuringsecurityandtrustfor yourpatients.
TheTakeaway Tostayvisibleandcompetitive,anAI-friendlywebsite isn’toptional it’sessential Yourwebsiteensures:
•VisibilityinAI-poweredsearches
•Expandedreachbeyondsocialmedialimitations •Compliancewithdataprivacystandards
LetMedAdvisorWebSolutionsbuildawebsitethat ensuresyourpharmacyisfound everytime.
Clickhere
Clickhere
MedAdvisor’sHealth Programs:Howcanyou enhancepatientcare in2025?
OursponsoredHealthPrograms,includedin yourMedAdvisorforPharmacysubscription, enhancepatientcarein-storeanddigitally whilecreatingadditionalrevenueopportunities forprofessionalservices.
PharmacistInterventionPrograms
Sponsoredprogramsavailablethroughyour MedAdvisorforPharmacysoftware Pointofdispensepop-upsalertyourpharmacy teamwhentheyaredispensingforapatient eligibleforaprogramservice Professionalservicesremunerationiscommonly availableforprovisionofservicestopatients
ExploretheHealthServicesHubtabinMedAdvisorfor PharmacytounderstandthePharmacistIntervention Programsavailabletoyourpharmacyteam
PatientAdherencePrograms
Patientssigned-uptoApp/SMSonasupported medicationreceiveeducationalmessagesthat seektoempowerpatientstotaketheir medicationasprescribed Messagesaddressissuesimpacting medicationcompliancetoencourage improvedhealthoutcomes
Explorethe‘DigitalAdherenceProgram’tile intheHealthServicesHubtounderstandthe sponsoredprogramsavailabletoyourApp&SMS connectedpatients
RegisterforSuccess
PatientAwarenessPrograms
Patientswithaspecificdiseaseorcondition receivecommunicationsviatheMedAdvisorApp orpharmacygroupAppspoweredbyMedAdvisor. Messagesareaimedatprovidingeducationand awarenesstohelppatientxsseekoutappropriate treatmentfortheircondition
>61,000
over307,000
In2024,oursponsoredHealthPrograms facilitated professionalservicesinpharmacies nationallyandsupported digitallyconnectedpatientsontheir healthcarejourney.
RegisterforourTrainingWebinarstoequipyourteamtoengagepatientsinsponsoredservices,driveApp sign-ups,andenhancepharmacyofferings Click here