Dec24 Newsletter
OurYear inReview
AnastasiaBantick, HeadofHealthPrograms
DearPharmaceuticalPartners,
Aswereflectonatransformative2024,weareexcitedtoshare thesignificantadvancementsandcollaborativemilestones achievedthisyearatMedAdvisorSolutions Yourpartnership hasbeeninstrumentalinenablingusbothtoinnovateand enhancehealthcaredeliveryacrossAustralia,strengthening ourcollectiveimpactonpatientadherence,education,and healthoutcomes.
Award-WinningPatientSupportInitiatives
Thisyear,MedAdvisorSolutions,inpartnershipwithA.Menarini, receivedtheprestigiousExcellenceinPatientorCustomer Supportawardatthe20thPrimeAwardsinSydneyforthe CrestorPatientProgram Thisinitiativeexemplifieshowwe collaboratewithpharmaceuticalcompaniestofoster adherenceandpersistence,ultimatelyachievingimproved healthoutcomesforpatients.Together,wearesettinga benchmarkforimpactful,patient-centricsolutions.
TransitionfromPlusOnetoMedAdvisorfor Pharmacy
Akeyhighlightof2024wastheintroductionofournewcloudbasedplatform,MedAdvisorforPharmacy,whichreplacedthe legacyPlusOnesoftwareforpharmacies.Thisupgrade representsamajorstepforward,offeringenhancedscalability andflexibilitytomeetthedigitalneedsoftoday’spharmacies. Theseadvancementssupportstreamlinedoperationsand improvedintegrationwithpharmaceuticalprograms,allowing pharmacistsmoretimetoensurepatientsreceiveelevated supportengagements
EmpoweringPharmaciesThroughTrainingandSupport
Thisyear,ourfocusoneducationandsupportforpharmaciesreachednewheights: Hostedwebinarscoveringproductfeatures,pharmaceuticalsponsoredprograms,and bestpracticesforpatientcare
Expandedouronlineknowledgebaseplatform,providingarichlibraryofresourcesto enhancepharmacyteams’proficiencyinusingMedAdvisorproducts.
Lookingaheadto2025,wewilllaunchaLearningManagementSystem(LMS),designedto offercomprehensivetrainingcourses,certifications,andreal-timeupdatestofurther empowerpharmacyteamsinimplementingyourprogramseffectively.
ExpandingtheScopeofPractice
MedAdvisorproudlysupportsgovernmentinitiativesaimedatexpandingthescopeof pharmacypractice.Withtheseadvancements,pharmaciesareincreasinglypositionedto collaboratewithpharmaceuticalcompaniestodeliverservicessuchas:
Vaccinationprograms
Chronicdiseasemanagement
Healthscreenings
TheseservicesareseamlesslyandexclusivelyintegratedintoMedAdvisor’splatform,enabling efficientcollaborationandreal-timepatientengagement.
InsightsfromOurPharmacyAdvisoryGroup
In2024,weestablishedaPharmacyAdvisoryGroup,comprisingadiversegroupof pharmacistswhoprovidedcriticalinsightsintoproductdevelopmentandimplementation. ThisinitiativeensuresthatMedAdvisor’splatformsarenotonlyinnovativebutalsopractical, aligningseamlesslywiththeevolvingneedsofpharmacistsastheysupportthe implementationofpharmaceuticalprograms.
EnhancedDigitalConnectivity
Throughoureffortsin2024:
Over4millionAustraliansnowengagewiththeMedAdvisorAppandSMSservice,bridging communicationgapsbetweenpatientsandhealthcareproviders.
ThelaunchofMedAdvisorAppv7introducedsignificantenhancementstoimprovepatient experienceandpharmacyconnections,withfeatureslikebiometriclogin,real-time medicationtracking,andexpandedtelehealthoptions.