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High Performing Council

Objectives: What we will do by 2023

1. Take the lead on delivering both the Community Plan and the Local Development Plan, working effectively with our partners.

2. Increase customer satisfaction with our services by being a listening and responsive council.

3. Be recognised as a leading council, delivering excellent services and facilities through collaborative working, innovation and continuous improvement.

4. Embed our values to ensure that our employees feel supported and motivated to realise their potential.

Key achievements

• Council’s digital and social media reach continues on an upward trajectory. This is in keeping with our digital-first approach to communications. Currently, Council has more than 30,000 Facebook followers, more than 7,000 Twitter followers, more than 4,500 Instagram followers and more than 3,000 LinkedIn followers. Council reached more than 3million people on Facebook alone over the past year.

• Mid and East Antrim Borough

Council was named UK Council of the Year 2023 at the Improvement and Efficiency Social Enterprise (iESE) Public Sector Transformation Awards.

• Council’s Community Planning and Development team have worked tirelessly over the year to progress agreed actions from the Community Plan ‘Putting People First’.

• To mark the Coronation of His Majesty The King and Her Majesty The Queen Consort, Council hosted a wide range of family friendly events and initiatives -