HAPPY THANKSGIVING DAY 2021 - MBE BUSINESS MAGAZINE

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28

Challenges Faced By Fresh Entrepreneurs While Growing Up Their Business’

30

Benefits Of Effective Supply Chain Management In The Retail Industry

05

M-FOODZ

32

An App A Day, Keeps The Doctor’s Away

07

One Man Can Make A Difference,

35

Redefining the role of the leader

09

There Is No Short Cut To Hard Work

40

Consumer Research & Its Importance

12

Major Political Parties Proposals and Impact...

42

How Coronavirus Measures

15

Delivery Apps Raising Rates

44

Global Incentive Summit,

18

The Importance Of Talent In

20

Event Calendar

CONTENTS LAUNCHING OF M-FOODZ...

But Team Can Make Miracles Part 2

Indoor dining allows tech firms to...

The Best Apps To Keep You Fit

in the reskilling era

For Fresh Businesses

Are Affecting Pnp Applications In Year 2021

Banff Canada

Accomplishing The Success Agendas

October 2021

22

48

The Benefits Of Encouraging Employee Empowerment

Interview With Amit Puri (CPA & CA from ICAO)

52

Waste Management & Sustainability In Canadian Cities’


EDITOR'S LETTER Dear Readers, Our October issue is here with our 70th edition of the MBE Business Magazine. In October, Canada's weather is cool yet comfortable, which means most outdoor activities can be enjoyed without having to bundle up in winter gear. The country is massive and the exact conditions vary based on what region you're visiting, but all in all, you can expect pleasant autumn days, brisk nights, and some precipitation. For the first time in history Canada has observed National Day for Truth and Reconciliation. The day honors the lost Indigenous children and Survivors of residential schools, their families and communities. This edition of the MBE Business Magazine covers an important Article on the launch of M-foodz & the role of the Mbe group by Mr. Mansoor Naqvi; An insightful piece on “one man can make a difference”, but “team can make miracles” by Mr. Mahmood Naqvi; There is no short cut to hard work by Mr. Alamdar. Also in this issue we have an interview with Mr. Amit Puri, who is a Certified Chartered Accountant of MBE Group covering the Current mortgage situation in Canada and the effects of the Covid-19 pandemic on mortgages now and in the future. We hope you will find this issue just as interesting and informative as always. Our team has worked tirelessly to bring this issue to you through our digital and social media platforms. Your feedback is highly valuable to us. If you have suggestions or comments please don’t hesitate to call us at 1-866-667-1377 or email us at info@mbeforyou.com to share with us what you think about this issue. For Ad placements and marketing related queries, please email us at digitalmedia@mbeforyou.com Thank you, Aurora Zabala, Editor In Chief.

Publisher MB Enterprises Editor-in-chief Aurora Zabala Senior Editor Peter Z. Vaisey Managing Editors Steve Montgomery Mahmood Naqvi Design Cynthia Tolson A. Khan Production, Technology & Print Simon Wilson R.J Advertising S. Hassan Shoeib Kamal Administration Alamdar Hussein Erum Asghar R. Adil HOW TO REACH US Website: www.mbeforyou.com Feed-back: 1-866-667-1377 E-mail: info@mbeforyou.com Mail: 100 Dynamic Drive, Unit 104, Scarborough, ON, M1V 5C4. Fax: 1-866-204-6888 MBE Business Magazine is a monthly issue business magazine published by MBE. Inc. Ontario, Canada. Printed by Vision Printers Contents © Copyrights 2017 by MBE, may not be reprinted without written permission. Subscribe / Unsubscribe or Advertise by emailing us at mbe-marketing@mbeforyou.com


M-FOODZ

LAUNCHING OF M-FOODZ & ROLE OF THE MBE GROUP’

Syed mANSOOR Naqvi

PRESIDENT MBE We are proud to announce the big launch of M-Foodz after M-Rides and M-Packages launched successfully in the list of MBE’s 18 group of companies. Hence, it’s indeed a blessing from God while getting into a glimpse from the past. The days of Coffee Time where I had to work day and night for the success & for the future. All the success of M-Foodz like our other subsidiary businesses depends heavily on having a good reliable team, a team of professionals that listens, understands and delivers on every single agenda. Hence, finally creating values for future entrepreneurial successes and goals. It’s the link we have created from one business to another that is the key for success of MBE Group and its subsidiary businesses. Our moto is not only to serve, but serve with integrity, passion and honesty above all. In the food business we are highly aligned to deliver with key aspects that includes time management, customer service & ingredients of quality assurance & better deliverables. We are not the only one in the long list of food delivery businesses in Canada. However, we want to create a massive difference & stand out from the crowd through sheer excellence. Our improved standards means everything to us and we aim to make these standards uniform through our diversified 18 different businesses. It’s the work culture that is common and supportive and with a huge reliance on team work with effective results. We want to gain competitive advantage on the basis of service deliverables and excellence in customer support.

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SUCCESS OF M-FOODZ RELIES UPON TEAM WORK:

group of companies with a single agenda, i.e. profitability and

The success of M-Foodz heavily relies upon team work, as I

sustenance. I believe that the success of M-Foodz not only

have stated earlier. We are launching M-Foodz after a long

links up with other businesses, but is also heavily dependent

pandemic period, but naturally we have encountered a

on how to adopt different and unique strategies that are

number of challenges and these have all been conquered

business dependent. The core is always the same, i.e.

with the help of excellent team work. All we need is a team

Profitability, reliability, sustainability, and customer support

that is supportive, having no communication gaps, and must

and excellence. With M-Foodz the key aspect or indicator of

listen to the key points from management being the key

success is ‘time management’ which is a common factor with

agendas of success. We don’t believe only in hard work, but

M-Rides as well. However, with M-Foodz, the reliance should

hard work with the help of smart work is an added advantage

be more associated with quality assurance and strict adher-

for our collaborative measures.

ence towards the norms of the industry.

The team must have an attitude that is positive and for the

Our technology team is highly committed for best deliverables

sake of the mutual goals of the firm. There should be a sense

everyday coming up with innovative solutions, especially in

of responsibility in every team member for the success

the mobile app for M-Foodz & M-Rides. We can’t in any way

M-Foodz must reach in a certain period. Let’s say, in two

ignore the factors and the timings involved with technology

years, where should M-Foodz be standing in terms of key

linked up with M-Foodz activities. Business handling is indeed

regions of business covered and how far M-Foodz is cultivat-

an art that comes with time for entrepreneurs. However, with

ing the revenues. The team must rely heavily on a synchro-

multiple businesses it can be nurtured for collaborative growth

nized business strategy that is good for the sustenance

and mutual success.

efforts for M-Foodz. Team management must act responsibly in regards to the allocation of duties and tasks to the members dedicated for M-Foodz. Apart from allocations, the follow-ups and the feedbacks should all be aligned in a proper way for gaining the sustainable advantage of M-Foodz.

HANDLING OF M-FOODZ WITH THE HELP OF OTHER BUSINESSES: The handling of M-Foodz is a bit dependent on the operations of other businesses. It’s indeed linked up like a chain in a

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One Man Can Make A Difference, But Team Can Make Miracles - Part 2 SYED MAHMOOD NAQVI Vice President | MB Enterprises

The attitude that the pandemic has

As far as the team work is concerned,

team work can still make miracles

given to people after a series of long

the change in attitude have costed

while working remotely from home.

and short lockdowns has been

most companies. The MBE Group has

exemplary and characteristically

still been active with regards to

While coming back from the

unique. This is true with a global

activities and tasks accomplished

COVID-19 situation and lock-downs

perspective as well according to the

remotely while still working in a team

there are many transformations that

vision of the MBE Group of Compa-

environment. A positive change in

are happening every day. Some of the

nies. In connection with the focus of

attitude can make a huge difference,

most common ones are as follows;

various companies & group of

even if it’s one man, rather than the

companies, it has been a cause of

whole team acting together for shared

huge focus diversion that could have

goals. That’s the reason why one man

M-RIDES IS CAUSING EMPLOYMENT GENERATION:

proven to be costly. Why attitudes

can make a difference, because he

While coming back from COVID-19,

have changed? The answer is not that

can do wonders in terms of making an

one of the most positive things to

simple, however, while we realize the

example while turning back from a

happen for The MBE Group, is

impacts of the pandemic, it can be a

long period of lock downs. However, at

M-RIDES. The new subsidiary is a

bit simple to answer.

the same time it’s a huge fact that

source of higher employment opportu-

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MBE BUSINESS MAGAZINE OCTOBER 2021

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nities which has been affected to a

change things slightly keeping in mind

Canada and parallel economies, e.g.

huge extent since the arrival of

the pandemic effect. COVID-19 has

United States, most economies have

COVID-19. It can also be termed as

been a radical cause of lowering down

been thrown back considerably in

‘an opportunity in disguise’. It is not

many shutters, but there are still

terms of job prospects and revenue

only a cause of a great change of

streams of positivity that act as a

generation. The importance of team

attitude, but also all the things that are

candle of hope. These includes Govt.

work is now more evident since it was

interlinked together like a chain.

loan programs by different names, but

from the Pre-Pandemic Era. The vital

one moto, to help people in the

difference is the change of era, and

In M-Rides as well, the same goes

recovery process. This includes

obviously bringing with it, a change in

with regards to team work and focus

CERB, Canadian Emergency

attitude.

after coming back from COVID-19. It

Response Benefit, WSP or Wage

has been not only been a cause of

Subsidy Program and many other

new employment opportunities, but a

similar programs that have been a

completely new attitude towards

huge catalyst in the recovery process.

TEAM WORK WITH NEW HIGHLIGHTS- ‘A SUBSTANIAL CHANGE IN STANCE’:

competition. This is in regards to

MBE Accounting has been working in

The team difference is much larger

competition in the already running

parallel with the Canadian Govt. while

than the ‘ONE Man Difference’ as we

businesses of commuting service

helping people find what recovery

have discussed earlier, is a universal

active in today's market.

program is best suited to their needs.

fact. Hence, this fact has been a

For the MBE Group, all the things that

cause of a substantial change in

Moving forward definitely needs a

are connected with the group which

stance. The importance of Team work

comprehensive strategy to compete

includes Accounting, POS, Real

with a new magnetic difference is the

keeping in mind the effects of the

Estate, Mortgage & other similar

real cause of the change post

pandemic. Being a cause of many

functions need a change of attitude.

pandemic era. This means bringing

variations in the business world,

Team work is not something to ignore

new dimensions to change manage-

irrespective of the seasonal variations.

in any circumstances. However, here it

ment in connection with all MBE

is a huge advantage as it has given

Group services and business

MOVING FORWARD WITH THE PANDEMIC EFFECT:

many positive things and dimensions

functions.

The world cannot come to a halt as

recovery.

we intend to move forward and

While we discuss the economy of

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MBE BUSINESS MAGAZINE OCTOBER 2021

that can be termed as good for the

W W W. M B E F O RYOU. C O M


There Is No Short Cut To Hard Work SYED ALAMDAR HUSSAIN Country Head - MB Enterprises

As the famous saying goes, there is

However, that culture has been made

to stay north, if your compass says

no short cut to hard work is a univer-

after years and years of struggles and

north. Going south will definitely take

sal truth and an absolute fact. Hard

working hard in the right direction. A

you away from your goals and your

work has no short cut, neither can you

work culture or an organizational

destination will keep moving away

find a solution that is an alternative to

culture is something that binds people

from you. Have the right directions

hard work. Making false judgements

to work hard for bigger and better

and keep working for your goals to

regards to a particular task and

results. Similarly, a country culture

find success in life. For best results it

working less hard than is required can

reminds you every day that to reap the

needs to be smart work instead of

cause a failure. Similarly, the best way

fruits of your hard work, one has to

hard work which will bring you much

is not to judge how much you need to

work persistently on a daily basis. If

closer to your desired objectives.

work hard, but, put in your best efforts

you fail once to achieve, you will

at the right time.

definitely find the right click the very next day.

A CULTURE OF HARD WORK- ‘A KEY IN ORGANIZATIONS’:

FOCUS IS ALWAYS THE KEY APART FROM HARD WORK: Having a focus which is highly based

WORKING HARD IN THE RIGHT DIRECTION:

on your commitments to achieve your

For some countries, like Canada, there is a culture of hard work that is

It’s like using a compass to find the

Focus makes you strong in terms of

important for the survival of the fittest.

right direction, because you would like

your goals and you can never lose

W W W. M B E F O RYOU. C O M

mission or your goals is always a key.

MBE BUSINESS MAGAZINE OCTOBER 2021

09


your directions. This is just like planning a journey. Your focus

NO PAIN NO GAIN:

should be on reaching your destination. If you lose your focus,

Taking absolutely no pains, will simply end up giving you

either you will divert from your plan, or your journey might get

nothing. This means no fruits for your hard work just because

cancelled. In both cases you shall be diverting from your

you have not taken the pains to achieve your objectives. You

objectives and your mission will stay un-accomplished. It’s not

have felt the relaxation more than just focusing on staying

only about survival of the fittest, it’s about the survival of the

worried before you get to your goals. Your commitments

focus that needs to stay active till the very end.

haven’t been par the excellence & the level of commitments

CONSISTENCY IN HARD WORK IS THE RIGHT CLICK:

that they should have been.

Having a consistent approach towards hard work always

On the other hand while you take pains to get to somewhere,

turns out to be the right click. It sums it up for you, as your

you would feel relaxed after achieving your goals. These are

success lies in consistency. Furthermore, your sustainability

objectives that you have been looking for since you made a

for a healthy living & a good life style also needs the pure

plan to accomplish them. Stick to your mission and keep

ingredients of consistency in hard work. The right click is

taking the pains, i.e. hard work so that you achieve your

finding the formula for hard work with consistency and finding

objectives.

the best breakdown to figure out your goals. As an example, if you are looking to earn a degree, you need to fulfill the eligibility criteria before entering into a college or a university.

AN ATTITUDE THAT DEMANDS PURE COMMITMENT: Attitude that demands pure commitment are the attitudes of the hardest working. These are people who are fully aware of the level of hard work they need, showing how much of a return they shall gain at the end of the day. It’s not about a day or a week or a month, it’s about every day, rising to fulfill your dreams and finally working hard for the sake of achieving them.

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Major Political Parties Proposals and Impact on the Real Estate Market Analysis SYED HASSAN

Royal Le-Page, Royal Brokers

During elections and election campaigns, all major parties

• Relief in Mortgage Amortization and renewal periods for

came up with a number of proposals and suggestions to

first time buyers.

control and manage the Real Estate Market.

• Defer in capital gain taxes for developers if they invest in rental properties.

We can clearly see that there is an issue with the Real

• Increasing Capital gains on investment properties.

Estate Market, Prices, Inventory, Mortgages and approvals.

• Giving Tax credits to first time buyers up to $45,000 on

One basic conclusion is that we are not in a bubble market

savings.

and we do not nor are we not foreseeing any correction or problem in the real estate market at the present time. So

All of the above are good proposals and will make the Real

Real Estate investors, home owners, builders and developers

Estate market healthier.

should be happy. - Canadians should have the first right to buy and invest in We do have a serious issue of inventory of houses and

this excellent Canadian real estate market. We should be

condos, material shortages, soaring construction prices, low

able to benefit from this roaring market. Ban on Foreign

interest rates and investment from foreign investors.

investment will be a good first step. This way we will keep all

Canada is an immigrant country and one of the best places

profits within our country.

to live in the world. - Keeping houses vacant and not renting is creating a Let’s see some of the proposals brought forth by the major

shortage in inventory and raising rental prices. Already

political parties and let’s analyze them.

Vancouver and Toronto are applying the first two proposal tools to control and bring more inventory in the market.

Proposals: • Ban on Foreign investment in housing for 2 years.

- To put a stop on flipping of houses for 1 year: Obviously this

• Taxing vacant foreign owner’s houses.

will come with logic. It will save everyone on paying back the

• No flipping of houses for 1 year.

HST rebate and will bring more ROI (Return on Investment).

• No blind bidding.

This will also stop speculation and many people will be

• Building new affordable homes, up to 1.4 million in next four

prevented from financial losses.

years. • New Transit to create new neighborhoods.

- Blind bidding is a headache for Real Estate professionals.

• Providing 15% Federal land or buildings for Housing.

In the end, it can benefit the seller with higher selling prices

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or avoiding paying a commission to the agent. The real issue

rental housing will also bring relief to the common man.

is inventory. In the last 15 years of my experience in Real Estate, as long as we have inventory there is no bidding

All of the above proposals are helpful and will bring stability

crisis.

to the Real Estate Market in Canada.

- Building new affordable houses is one of the best solutions,

We should not forget that Canada is blessed with all types of

as more inventory will be available and that will stabilize the

resources. We are a member of the G7 countries. We invite

shortage.

Immigrants from all over the world and we are peace loving nation.

- Expansion and building new Transit will help to bring new ventures for builders and developers which will create and

Obviously, this will result in more demand of housing.

expand more real estate options.

We should be happy about it and celebrate this fact

- Providing more Federal land and buildings for residential real estate will help in providing more inventory. This is the basic problem.

Author: Syed Hassan, Broker, Royal Lepage Exceptional Professional and Educational Background

- Providing new benefits to first time home buyers is one of

B.Sc. Electrical Engineer, Real Estate Broker, Financial

the best proposals, as this particular group is finding it

Advisor, IQCS Certified Lead Auditor & Consultant for ISO

difficult to get into the Real Estate Market: Proposals like

Management and Environmental Standards, Certified Total

long amortization periods, more Tax free savings directed

Quality Manager.

towards purchases of homes, tax credits towards closing costs and giving them preference in all Government provided

Professional Experience and Affiliations

inventory can also be really helpful.

MB Group of companies, Royal Le-Page Exceptional, Royal Brokers, American Express Bank of Canada, Budget Rent a

- Providing tax deferrals to builders and developers to build

W W W. M B E F O RYOU. C O M

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DELIVERY APPS RAISING RATES JOSH RUBIN Indoor dining allows tech firms to take a bigger bite out of restaurant revenue

Uber Eats, Door Dash and Skip the

capacity and they think it’s back to

Dishes had all seen their commis-

normal?” said Caputo, who pointed

sions and fees capped by provincial

out that most restaurants have single

When Frank Caputo went to check

legislation passed in November. The

digit profit margins at best of times.

his restaurant’s bank account, it was

supporting Local Restaurants Act

Spokespeople for the app companies

a few hundred dollars short of where

capped the delivery services take at

insist they care about restaurants’

he thought it would be.

20% until restaurants were legally

fates. They say boosting the commis-

permitted to offer indoor dining.

sions to previous levels is fair, now that restaurants can start welcoming

After taking a closer look, he realized the issue: His deposit from Uber Eats

When Ontario entered Step 3 of its

people into their dining rooms again.

was lower than expected. The

reopening plan last month, indoor

“Local restaurants are the heart and

reason? The food delivery app has

dining – with capacity limits – was

soul of our neighbourhoods, and their

bumped its commission back up to

allowed again. The delivery apps

continued success is our success. It’s

30% after it had been capped 20%

promptly raised their commissions,

been a priority for us over the past

for months.

leaving Caputo and other restaurants

year to support them during these

frustrated and surprised.

challenging times. As indoor dining has reopened across the province,

“There was no notice at “said Caputo, whose Vaughan restaurant Hank

“They should give us a month at full

we are excited to see our restaurant

Daddy’s Barbeque has been counting

capacity before they start ramping it

partners return to dine in as a main

on delivery and takeout orders to get

up again. After the 18 months we’ve

revenue channel,” said a spokesper-

through the COVID-19 pandemic.

been through, a few days with limited

son for Uber Canada.

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MBE BUSINESS MAGAZINE OCTOBER 2021

15


still struggling to get back on their feet after some of the DoorDash has always supported restaurants, which is why

lengthiest COVID-related lockdowns on the planet. Small

we’ve invested over $1 million in relief grants for restaurants

businesses have also taken on an average of $180,000 in

in Toronto, Montreal and Vancouver”, a spokesperson for

debt during COVID.

DoorDash said, adding that restaurants aren’t a captive market:

“At a time when they’re still dealing with capacity restrictions,

With restrictions lifting in Ontario, restaurants have the

getting staff back and getting things back up and running

freedom to choose the options that work for them, including

again, the last thing a restaurant needs is a surprise like this,”

not offering delivery at all.

said Mallough.

A spokesperson for Skip the Dishes said the company has an aid package for restaurants, and has given $71 million to

Still, given that the app companies’ business model depends

restaurants across the country since March 2020. The

on wringing every cent possible out of restaurants bottom

company also had a 25% fee rebate for local, independent

lines, Mallough isn’t exactly shocked that they reinstated their

restaurants while indoor was banned.

previous fees as soon as they were legally allowed to.

“As a proud Canadian brand, Skip proactively lowered our

Given the competition among delivery apps, a senior

rates and has led the industry in support”, the Skip the

executive with Restaurants Canada is puzzled why at least

Dishes spokesperson added.

one of the major companies hasn’t voluntarily lowered its fees in an attempt to capture more market share.

The app companies also say restaurants were told fees were going back up, but Caputo insists he was blindsided when

I’m surprised that hasn’t really happened yet, at least not to

Uber put its fees back up.

any significant extent,” said James Rilett, Restaurant Canada’s vice president of Central Canada.

“They were helpful early in the pandemic, when they offered

He also disputed the suggestion that restaurants could easily

to put us on daily deposits instead of weekly. But since then,

choose not to use one of the delivery apps.

we haven’t heard a thing.” Caputo said. They don’t really have much choice, because that’s where a Ryan Mallough, Ontario reginal director for the Canadian

lot of consumers, especially younger ones, are going. But it’s

Federation of Independent Business, said restaurants are

very hard to make money.

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THE IMPORTANCE OF TALENT IN ACCOMPLISHING THE SUCCESS AGENDAS DMM DEPARTMENT MB Enterprises

The importance of talent & significant-

what’s built-in is more important

certain task. The objective is not just

ly how it plays a role in accomplishing

sometimes than the expertise level

managing the tasks, but coming up

success agendas is highly demand-

needed for a certain agenda or a

with incremental strategies of moving

ing. This is especially true in the

project. In project management the

ahead successfully. The skills &

corporate world and w.r.t. the

role of talent plays a massive role in

abilities being a cultivating part of the

demands and needs of the corporate

corporate decision making, & finding

talent you have are an added

industry. Talent plays a critical role as

the right strategy to go forward with a

advantage to your role in a company.

MIXING TALENT WITH MOTIVATIONAL FACTORS: While you know that you have something that can be termed as a bonus or a strength, you can definitely add-on motivation to your talent & skills. The skills & abilities are always a huge factor on your portfolio, however, with motivation as key, it always sums up to be a bonus in your strategy. It just needs a good blend of the two, i.e. best composition of talent

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& motivation to achieve the best possible results. Thus, as we

abilities is something that is inside the right analysis that you

know that every day is a new day in the corporate world,

are doing on a regular frequency. It triggers your sub-con-

however, still it can get hard to achieve targets consistently

scious mind and lets you think out of the box. Also, helps you

on a daily basis.

find your talent & abilities to accomplish your business goals and agendas in a company. How good you are in decision

IS TALENT THE ONLY BOOST NEEDED FOR SUCCESS?

making, coming up with the right idea at the right time and

IN the line of your agendas and accomplishing your duties,

brainstorming your thoughts on something which your

talent is one of the critical boost needed for success.

company is trying to accomplish for the first time. Indeed, the

However, while we say that, it is right to agree that it is not

brain is working round-the-clock and finding the right

the only factor. There are many other factors connected and

solutions for you in light of the current course of circumstanc-

linked together to achieve corporate success and business

es you are in. Circumstances might change later as they are

goals. Talent comes vitally into play while you want to make

bound to. However, in any case, you will have the talent and

the best use & application of your experiences, abilities and

abilities to fight them out. This is apart from the skills that you

accomplishments. It’s like, you have the telescope with you,

have adopted since many years from your school days.

but you don’t know the best way to lookout for the stars in the skies.

USE OF TALENT TO ACHIEVE BUSINESS GOALS: If you are an entrepreneur or working for one, doesn’t matter

DISCOVERING YOUR TALENT & YOUR INNER ABILITIES:

much indeed. The use and application of talent to achieve

Doing a consistent analysis of yourself every day or on a

business goals is the ultimate thing. It is indeed the pride that

weekly basis helps in identifying your strengths and

you as a corporate worker or as a businessman is looking for.

weaknesses. Thus, a discovery of your talent and your inner

Your business degree just gives you the license or permission to think ahead and work with strategy. However, your talent is the next big thing for you on a day-to-day basis. A set of certain abilities, skills and aptitude that you have developed since your school going days is highly helpful in finding the pathway for your goals and the business agendas. It indeed is a vitality in accomplishing what you are looking for in the amount of time that it should be achieved. Just as the saying goes ‘there is no use crying over spilt milk’, certainly, it is understood & is a universal fact that there is no crying over the business failures and losses. The best way is to make the right use of all the skills, abilities and the talent that is needed to get through the next hurdle.

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MBE BUSINESS MAGAZINE OCTOBER 2021

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OCTOBER

EVENT 2021 CALENDAR 4 OCT

MONDAY

Feast of St Francis of Assisi

11 OCT

MONDAY

Thanksgiving Day

Many churches in Canada celebrate the Feast of St Francis of Assisi on October 4 each year. The feast commemorates the life of St Francis, who was born in the 12th century and is the Catholic Church’s patron saint of animals and the environment. It is a popular day for pets to be “blessed”.

Thanksgiving Day in Canada has been a holiday on the second Monday of October since 1957. It is a chance for people to give thanks for a good harvest and other fortunes in the past year.

18 OCT

MONDAY

Healthcare Aide Day

19 OCT

TUESDAY

Milad un Nabi (Mawlid)

31 OCT

SUNDAY

Halloween

Healthcare Aide Day is not a public holiday. Businesses have normal opening hours.

Many Muslims in Canada celebrate the Prophet Muhammad's birth and life or mourn his death on Eid Milad ul-Nabi (Mawlid, Milad-un-Nabi). The date occurs during the Islamic month of Rabi' al-awwal. Some Muslims mark this occasion by fasting or with parades, special prayers or conferences.

Halloween is celebrated in Canada on or around October 31. It is a day to mark the single night in the year when, according to old Celtic beliefs, spirits and the dead can cross over into the world of the living. Some people hold parties and children may trick-or-treat in their neighborhood.

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CROSSWORD PUZZLE SOLUTION

MONTH SEPTEMBER

W W W. M B E F O RYOU. C O M

MBE BUSINESS MAGAZINE OCTOBER 2021

21


INTERVIEW WITH AMIT PURI

CPA & CA from the Institute of Chartered Accountants of Ontario (ICAO)

TOPIC: CURRENT MORTGAGE SITUATION IN CANADA AND EFFECTS OF COVID PANDEMIC ON MORTGAGES IN TIME TO COME Q1. The real estate market is quite active, the rates are low, what is the effect of these 2 factors on the Mortgage market now? Rates are at an all-time low, G20 countries are all borrowing money from the world bank and IMF leading to historic low rates. This puts pressure on real estate, as more buyers enter the market. Demand remains high and supply stable. With reduced housing starts and inflationary issues, prices will rise.

Q2. Due to Low rates it looks like more buyers will be buying properties in time to come: What are your suggestions to these buyers regarding mortgage approvals? Always get your mortgage approved before even looking

22

MBE BUSINESS MAGAZINE OCTOBER 2021

W W W. M B E F O RYOU. C O M


for a property, with a low inventory and high demand environ-

The fifth C is conditions—the purpose of the loan, the amount

ment, you have to be able to go into offer presentations with

involved, and prevailing interest rates.

FIRM offers, so having all your financing needs completed up front is very important, to help bring your offer to the top of the list.

Q5. What is the most common mistake clients do, which affect them in mortgage approval. Not being honest with the mortgage agent, tell them all the

Q3. Covid pandemic is affecting almost all the sectors, what difficulties do you see in the mortgage industry in forthcoming time?

pros and cons of your life and application, so they can find

Many programs offered by the bank for mortgage approvals

black listed with banks.

the best solution for you. Providing false information or documents, is the first step to get yourself in trouble and

and currently suspending, many self-employed programs are

market for a new property or need a refinance, makes sure

Q6. Do you see relaxation in Mortgage approvals, Amortization period and criteria for approvals in time to come?

you have no payment deferrals in process.

Depending on the length of the impact of COVID 19, rules will

temporarily on hold. Having a mortgage deferral, means you cannot refinance or buy anything new. If you are in the

adjust. If GTA pricing remains high, we can expect tougher

Q4. Mortgage approvals: Please highlight some of the most important factors financial institutions consider like: credit score etc.

rules, if pricing starts to drop, then the government would intervene and reduce the rules. It is dependent on pricing, interest rates, demand, supply, and global risk.

The five Cs of credit is a system used by lenders to gauge the of characteristics.

Q7. Why Mortgage sspecialists are important rather than walking into the bank?

The first C is character—reflected by the applicant's credit

We have access to all mortgage lenders, over 40 at any time.

history.

we can get the best rate for you, and we work 24/7

creditworthiness of potential borrowers, consisting of a quintet

The second C is capacity—the applicant's debt-to-income ratio. The third C is capital—the amount of money an applicant has. The fourth C is collateral—an asset that can back or act as security for the loan.

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MBE BUSINESS MAGAZINE OCTOBER 2021

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EXTRA EXTRA EDWARD GREENSPON & KATIE DAVEY 3 Options to stop Big Tech from draining financial life out of news media As Canadian news organizations continue their unsustainable revenue decline, who should step into the breach but Facebook and Google, the two giant platforms that gobble up three quarters of all digital ad dollars. They have signed secret deals with dozens of desperate publishers to provide financial and other support. On the surface, their assistance may appear to be a positive development. Closer consideration reveals a disturbing new dependency. One of the great functions of journalism, is to hold the powerful - political and economic – to account. Do Canadians really want their watchdogs reliant on the goodwill of two willful

24

MBE BUSINESS MAGAZINE OCTOBER 2021

and self-interested corporations with

20% of the editorial budget of a given

combined market capitalization larger

news organization, they would enjoy

than the GDP of Canada and with

a far stronger position of influence

strong monetary interests in such

than any advertiser ever did. Not to

public policy matters as data and

mention that platforms have a long

privacy, taxation and regulation of

record of abruptly reversing policies

disinformation, hate and harmful

to the detriment of publishers.

content? There are better ways to proceed – Critics of news media long felt their

ways that would be transparent to the

local news outlet was beholden to the

public and designed to protect their

whims of advertisers. This kind of

interests.

pressure actually arose far less than imagined, but when it did occur, it

Canada has wrestled with the

was relatively easy to resist. A single

dilemma for a number of years of

advertiser rarely accounted for more

who will finance diverse and robust

than a tiny fraction of revenue,

news gathering ecosystem as the old

exercising limited clout.

advertising model proved inadequate to sustain journalistic numbers and

These new deals are opaque. It is

Canadians largely resisted the siren

unclear who gets chosen and why

call to subscribe. In some places like

and how much money changes

Boston, benevolent billionaires have

hands. Theoretically speaking, if the

stepped up. But billionaires are few

platforms account for, say, 10% or

and far between, benevolent ones

W W W. M B E F O RYOU. C O M


most particularly. People have looked to charitable founda-

licensing agreements with news publishers. Should these

tions, but they also tend to be relatively small in Canada and

talks fail to lead to an agreement, then each party is forced to

are besieged by other needs in an era of rising inequities.

submit its bid to an independent party that would, as in baseball salary arbitrations, select one or the other.

When you work your way down the list, two imperfect

Canadian publishers have estimated this could result in a

sources of funding stand out – governments and the

transfer of $620 million to be allocated

platforms.

percentage of an outlet’s percentage of an outlet’s editorial

based on a

spending. Governments and platforms would be kept from There is justification in both cases. Journalism is a public

exercising discretion over who gets what.

good and governments have a responsibility to protect the health of our democracy. As for the platforms, they serve as

2. An alternative approach would be to replicate the long

distributors of content created by others, including by

standing arrangement by which Canadian cable and satellite

journalists, and Canada long has a tradition of balancing the

companies pay a levy on their revenues, which is then

playing field between well-heeled content distributors, such

recycled to film and television producers. In the cable model,

as cable operators, and hard pressed producers of the

the money is handed out on a discretionary basis by the

content these distributors carry.

Canadian Media Fund. For news media, a more objective system, such as a proportion of editorial spending, is

The federal government introduced four programs in 2018

preferable to a discretionary fund.

and 2019, three of them originating from the Public Policy Forum’s 2017 report, The Shattered Mirror.

3. An Australian style approach might not work for smaller, local news operations or niche publications, although the

First there was a Local Journalism Initiative that put $50

bigger publishers would be well advised to include them in

million over five years into funding local journalism. Then

collectives. Either way, it is time to reimagine and expand the

there was the five year, $595 million package of measures

successful Local Journalist Initiative (LJI), which in 2019-20

contained in the 2019 budget, highlighted by a labour tax

funded 342 journalists in 251 newsrooms across Canada,

credit to encourage the continued employment of journalists.

into a more broadly based trust. As it stands, the federal

Controversy has at times surrounded these programs

government is the sole funder of the LJI. Turning it into a trust

because of discomfort about governments handing out

would enable philanthropic giving and community fundrais-

money to the very news media charged with holding them to

ing.

account. This risk has been mitigated by setting out clear policies with transparent criteria administered at arm’s length.

The Australian model – with collective negotiation, backed up

It is imperfect, to be sure – but so is the desertification of

with baseball style arbitration –

news.

can help preserve journalism through its transition, nurture

and more ambitious LJI

the green shoots of change we are witnessing, reduce media More is need. Here are three options:

reliance on government and even provide a transparent,

1. Australia has endeavoured to rebalance the market by

neutral forum for platforms to support journalism free of any

going after what it considers the anti-competitive nature of

appearance of exercising influence.

Facebook and Google. They have been ordered to negotiate W W W. M B E F O RYOU. C O M

MBE BUSINESS MAGAZINE OCTOBER 2021

25


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MBE BUSINESS MAGAZINE OCTOBER 2021

W W W. M B E F O RYOU. C O M


Choice Hotels

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MBE BUSINESS MAGAZINE OCTOBER 2021

27


‘CHALLENGES FACED BY FRESH ENTREPRENEURS WHILE GROWING UP THEIR BUSINESS’ DMM DEPARTMENT MB Enterprises

There are a number of challenges

over how to use their investments

country risks involved with factor of

that are faced everyday by fresh

while considering the value of

environment which can be a future

entrepreneurs while growing up their

financial security.

consideration in terms of invest-

business and keeping up with the

ments.

demands of new business expan-

Entrepreneurship comes with a host

sions. As an entrepreneur you have

of challenges. These challenges can

If you are an experienced player into

to build your mind while developing a

be rewarding but they are very

the game of business or thinking

business strategy for expansions and

challenging and can even be termed

about becoming a fresh entrepreneur,

what needs doing for future

as harsh challenges for the future.

you have to be prepared for the

prospects. Developing a consistent

The experienced entrepreneurs have

hurdles. Some of these are as

mind and sticking with your daily

to deal with these challenges on a

follows;

routine is a huge necessity for an

daily basis. This is irrespective of the

entrepreneurial success as it helps in

time they have been in business or

1. ABANDONING ANOTHER CAREER:

making new goals for developing

trying to establish a brand. To keep

For an entrepreneur it is important to

business in different and divergent

the business profitable can be a huge

realize the real source of earnings

streams. As an investor and a fresh

challenge irrespective of the environ-

and the investments that needs to be

entrepreneur one must have control

ment. However, there are certain

made in a business. To make a

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decision of abandoning another career and bringing your

creative insights shall enable you to overcome many challeng-

focus to your business is one of the major decisions that

es in the best possible ways. Your experience counts,

needs to be taken. The decision should be highly focused

however, the less pressure you will take, the more you can

and must include all the pros and cons that are good for the

come up with a solution to overcome the challenges with

sustainability of the entrepreneurial success.

refined strategies. Furthermore, the better decision making you will be able to take as a visionary and an entrepreneur

2. TEAM BUILDING:

with highly skilled abilities.

Yet another challenge on the pathway of entrepreneurial success is known as ‘Team building’. It is the process that is

4. THE IMPORTANCE ATTACHED WITH DECISION MAKING:

highly mandatory while taking the business to the next level

The level of importance attached with decision making is

and making it more sustainable. Being a visionary and a

given more and more significance while moving forward in

fresh entrepreneur, a team is a massive source of inspiration

the entrepreneurial success ladder. The hurdles and the

for the success of an entrepreneur. Good communication

challenges of being an entrepreneur can be reduced and

within the team and aligning the business strategies with the

controlled with the help of calculated decision making &

demands of the entrepreneur is the core of team building. An

making the right analysis of the risks involved. Decision

integral part of success if taken with a fruitful strategy,

making for entrepreneurs also involves financial decision

otherwise can be very challenging while overcoming the

making apart from corporate decision making & being the

hurdles.

right guide for the most accurate business solutions. This can prove to be most vital and stressful in terms of the degree of

3. HOW TO BE A VISIONARY FOR ENTREPRENEURIAL SUCCESS:

stress management as fresh entrepreneurs have to take

To be a visionary on a consistent basis for entrepreneurial

and with the right vision for the company growth apart from

success is one of the best ways to overcome many hurdles.

the distinguished risks analysis.

many decisions in a day. All of them needs to be practical

While you are the owner of a startup you will be coming up with new ideas on a daily basis. As soon as you are encoun-

5. DEALING WITH UNCERTAINTIES:

tered with competition, you will have to come up with an

For an entrepreneurial success, one has to be an expert in

immediate response plan. However, in case if the plan fails,

dealing with the uncertainties on a consistent basis. ‘Anything

as a visionary you should also have a contingency or an

Can Happen, Anytime’, as there are a huge number of

alternative plan to overcome the challenges in the best

uncertainties that as an entrepreneur one has to deal with.

possible ways.

An example is the current pandemic which has been a huge

More importantly, the demand for the entrepreneur is

cause of business losses and shutdowns that have resulted

on-the-spot creative thinking. Your creative thinking & your

in many businesses reducing or controlling their growth strategies. For entrepreneurs all over the world this can be seen as a huge hurdle in growth strategy of moving forward. It can result in scenarios that can comprehensively relate to change management and strategies of change. But naturally, one has to bend down, or take evasive action in case of a stone thrown at you directly, or from a distance. Taking action in a scenario that can result in huge losses if no action is being taken is an ironic but a highly technical strategy into action. While dealing with the uncertainties the awareness levels should be at a maximum.

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‘BENEFITS OF EFFECTIVE SUPPLY CHAIN MANAGEMENT IN THE RETAIL INDUSTRY’ DIGITAL MEDIA MARKETING MB Enterprises

The benefits associated with an

the way for efficiency in operations

chain in the retail sector for bigger &

effective supply chain management in

and collaborative strategies are highly

better results.

the retail sector are huge in terms of

worthwhile in the whole dynamic

the impacts. Retail sector revolves

process. Supply chain also involves

The supply chain in today’s global

heavily around an effective Supply

much improved quality control as

world are found to be increasingly

chain strategy whether it’s M&S, Next

benchmarking & branding holds

complex while making a data-driven

or Walmart. We are talking about

values of trust for the customers. Also,

approach to supply chain a must.

managing operations with a huge

improves the cash flow as well as

Practically speaking, data isn’t the

impact towards the necessary change.

improves risk mitigation in the retail

only driver of an effective supply chain

The global retail industry is highly

industry with deeper insights.

management, there are other drivers

dependent on values of supply chain

Increased efficiency levels for better &

as well. These includes good vendor

and speed of the operations apart

much systematic connectivity is the

and supplier relationships, effective

from the effectiveness and efficiency.

key for the customers.

cost control and securing the right

Collaborative measures are a huge

How to keep up with demand is the

adopting innovative supply chain

necessity that can have a positive

strategy that is adopted by an efficient

technologies makes a big impact too.

impact on the way retail industry

supply chain. At the same time it

operations move forward. They pave

nourishes the movements of supply

logistics partner. Furthermore,

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IMPROVES CASHFLOWS TO LARGER EXTENT:

supply chain owners and leaders. Now

3. Time for complaint resolution

the supply chain leaders are more

4. Findings from supplier quality

Efficiency in supply chains and

updated in form of the information that

assessments.

operational activities automatically

is needed in context to make much

5. The scrap rates, reworks & similar

improves the cash flows to much

informed decisions. Thus, making

issues at suppliers.

larger levels. The benefits associated

decision making for supply chain

with supply chain allows companies to

leaders a much improved and refined

make smarter decisions, choosing the

process.

right partners and accurately predict

KEEPING UP WITH THE DEMANDS OF CONSUMERS: This is a huge benefit of effective

successful implementation of more

IMROVEMENTS & ENHANCEMENTS IN QUALITY CONTROL:

cost-effective solutions in order to

This is a benefit of S.C.M mainly

keep up with the demands of the

eliminate wasteful spend and bringing

associated with the companies that

industry. For example if the consumer

reductions in overhead costs is also a

have greater control over not only their

expectation and demands increases

meaningful contribution to positive

direct suppliers. But, also over their

by 8% in a particular week or month.

cash flow.

supplier’s supplier will be enjoying

A retailer could end up ordering 10%

their greater control over the quality

more product in response to the

Effective supply chain management

management aspects. Thus,

increase while feeling that this

also has direct and secondary effects

implementation of the standard

demand can rise as well. Hence, the

that support the efficient, seamless

minimum quality control in supply

next link that arrives in the chain

flow of information & finally goods and

chain management is a huge plus. It

according to a 10% increase in

services from procurement through

enables the direct suppliers to identify

retailers demand is a larger increase

final delivery.

and partner with the secondary

on the supplier. Eventually, all these

suppliers that meet those require-

factors will help the increase in 25%

BETTER & IMPROVED COLLABORATIONS:

ments effectively.

increase in the final orders. This is

This is in relation to the information

However, having said that, all the

demands from consumers, suppliers,

flow which is found to be a prominent

quality control steps and processes

& finally the retailers.

challenge for companies. According to

are deeply linked up with some

an anonymous retail research report,

mandatory KPI’s, i.e. Key Performance

Keeping up with all the expectation

approximately 78% of global compa-

Indicators. These KPI’s includes;

and demands is always a huge benefit

and respond to market changes. The

how it works keeping room for

that an effective supply chain enjoys

nies lack an automated flow of information across the supply chain.

1. Timely deliveries

in the whole process of supply chain

2. Final product quality (As received

management.

A much improved access to data has

by the end-user or customers in most

been a source of huge thanks for the

cases)

W W W. M B E F O RYOU. C O M

supply chains, to have the potential to

MBE BUSINESS MAGAZINE OCTOBER 2021

31


AN APP A DAY, KEEPS THE DOCTOR’S AWAY‘THE BEST APPS TO KEEP YOU FIT’ DMM DEPARTMENT MB Enterprises

Staying fit and healthy is always in

Being judgmental for your style and

android play a significant role in daily

fashion and these days it is consid-

looks is one of the most preferable

exercises and managing a routine.

ered as something vital that increas-

things than others pointing you out

They give you a fitness target and

es your face value and your personali-

that you are gaining some extra

routine every day that helps you lose

ty appeal. It’s always a plus if you

pounds? Something that won’t go

calories and keep yourself fit. Some

have to go for an interview or an

that easy with your portfolio if you

of the apps even give you tips that

appointment as it reveals to the

want to launch your career as a

are best for your fast weight loss and

members that you take good care of

model, or a branding expert in a

how to get back in shape as fast as

yourself. Self-care and personal

marketing firm. ‘Charity begins at

possible. For example a walking app

hygiene are something always in

home’, first you need to display how

known as StepsApp, has practically

fashion just like good manners are

you should look and how you care for

motivated people towards their

always in fashion in the corporate

yourself than moving on and market a

walking routine on a daily basis. It

world. Your body language speaks

product or start with a media brand-

has managed and helped people

volumes regards to the way you

ing campaign.

achieve their goals with consistency

deliver and how well can you handle

and weight loss that is easy, manage-

thing that can easily be a test of

HOW APPS PLAY A VITAL ROLE IN FITNESS ACTIVITIES:

nerves for you in real corporate life.

Mobile apps on apple phones and

a pressure cooker situation. Some-

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MBE BUSINESS MAGAZINE OCTOBER 2021

able and friendly according to age, weight and time consumption.

W W W. M B E F O RYOU. C O M


Other similar apps, such as Yoga and meditation apps have

while the Best for Focus is Unplug. However, the best

helped many people all across the world manage issues of

meditation app, i.e. best selection for 2021 is known as

mental health. Furthermore, they have felt relaxed and much

‘Simple Habit’. All these apps have consistently helped

better after consistent use of the meditation apps that have

people regards to their health and fitness issues which

been a massive stress buster for those who are undergoing

includes lose weight, and have a flexible body. Apart from

stress issues. The Yoga apps gives you compete change of

that, also helped people living a healthy routine life.

attitude towards life as consistent exercises are good for breathing and cardio issues. Some of the famous Yoga apps that are highly active with practical results all over the world includes Daily Yoga, Yoga Studio, DDP Yoga, Track Yoga, Asana Rebel. At the same time some of the best meditation apps for 2021 includes Calm, which is found to be the best overall. The best meditation app for sleep is Headspace: Meditation & Sleep,

W W W. M B E F O RYOU. C O M

MBE BUSINESS MAGAZINE OCTOBER 2021

33


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Redefining the role of the leader in the reskilling era WWW.MCKINSEY.COM

To enable continuous learning, leaders will need to think and act differently.

not-for-profit leaders, and McKinsey

It’s harder to learn new things as an

experts—recently held its fourth

adult; the pain of making mistakes

annual meeting in Norwalk, Connecti-

doesn’t roll off as quickly as it might

Continuous learning in the workplace

cut.

have when we were younger. So how can leaders foster an environment of

must become the new norm if individuals and organizations want to

At one of the meeting’s sessions, four

psychological safety where employees

stay ahead. This places more demand

CAALD members—Lynda Gratton,

are supported but still productively

than ever on leaders to take on a new

professor of management practice at

challenged? The members discussing

role they might initially find unfamil-

the London Business School; David

this problem concluded that part of the

iar—that of learning facilitator-in-chief.

Rock, director of the NeuroLeadership

solution may be for leaders to dial up

Institute; Joe Voelker, chief human-re-

their levels of empathy and humility

Since 2016, the Consortium for

sources officer at Stanley Black &

and focus more on enabling the best

Advancing Adult Learning & Develop-

Decker; and Tim Welsh, vice chairman

in their people, rather than command-

ment (CAALD) has sought not only to

of consumer and business banking at

ing it from them. What follows are

illuminate the big-picture challenges

US Bank—discussed the mind-sets

edited excerpts of their reflections,

that the reskilling era poses but also to

and behaviors that leaders must learn

which emerged from a conversation

explore the implications for individual

(and unlearn) in order to meet the

moderated by Ashley Williams, CEO

leaders. CAALD—a group of learning

needs of their people and their

and chief learning officer of executive

authorities whose members include

organizations in the age of reskilling.

education at the University of Virgin-

researchers, corporate and W W W. M B E F O RYOU. C O M

ia’s Darden School of Business. MBE BUSINESS MAGAZINE OCTOBER 2021

35


Keeping an eye to the future

show clearly that people want some

not incremental innovation, about

Lynda Gratton: When we think about

sort of insight about where they might

having the courage and confidence to

reskilling, our minds immediately go to

be going in their organization and

drive innovation that may disintermedi-

the idea that you do a program or a

what role they might play in it or not.

ate the current core of our business

course, something concrete that

Leaders need to be transparent and

but will ultimately ensure that the

upskills you. Actually, for most people,

honest about those changes, engag-

company will survive and thrive in the

their capacity to reskill comes from the

ing in an adult conversation about

future.

job itself. So the crucial role for

what might realistically happen in the

leaders is to be thoughtful about the

future and how it could affect employ-

Creating a safe space to learn

way they design jobs, how they allow

ees.

Tim Welsh: As leaders, we already know how to create the right environ-

their people to move across different types of positions at the company, and

Joe Voelker: I have the privilege of

ment for this shift to happen. Many of

allowing those employees to build

serving in a company that’s been

us already do this in our own families.

their skills and forge a navigable path.

around for 176 years and has been at

We create a safe learning environ-

the leading edge of innovation, with

ment for our children. So why can’t we

Because for most people, it’s likely

many successes. Reskilling for our

be the same authentic, open leader at

that the job they’re in now will not exist

leaders is trickier, because the way

work as we are at home? Be honest

in the future—or at least not in the

they’ve done things in the past has

but positive, painting potential

same form. So leaders need to

worked. So we have to start working

opportunities for the future, and

provide ongoing momentum for

from the mind-set of, “If we don’t

design the work and create the

people to use their agency to decide

disrupt our business, somebody else

environments in which people can

for themselves, “What am I going to

is going to do it for us.”

thrive. Because it’s one thing to have the mind-set that the world’s changing

do next?” It’s about transitioning your culture so

really fast, but if everyone keeps

To give employees the insights they

that leaders see the need for change,

operating in cubicles, sitting in on

need to make informed decisions, it’s

are rewarded for it, and are committed

conference calls, and going over

also important for leaders to help

to lifelong learning—and unlearning,

PowerPoint slides, then your way of

people in their organization under-

because what got them into their

working is not matching up with your

stand what’s happening in the

current leadership roles is no longer

new mind-set.

world—maybe not in 30 years’ time,

sufficient. The mind-set we’re trying to

but certainly in three years’ time. Data

drive is a focus on rapid innovation,

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MBE BUSINESS MAGAZINE OCTOBER 2021

We’ve had to change our entire work

W W W. M B E F O RYOU. C O M


environment to create an atmosphere

without anyone feeling that they’re

people, helping them do better, it

where people could fail fast. Now I’m

being personally attacked.

helps them to more successfully make

seeing some of our colleagues do

that transition as a leader in the

things that a year ago they thought

At work, people typically operate at

were impossible. And it’s all because

different levels of threat response.

they had a new sense of purpose and

Most people spend far too much time

Lynda Gratton: I think another trait that

a more ideal environment. The work

at level three—what you might feel

will be increasingly important for

was redesigned, they had agency, and

when your boss is walking toward you

leaders to have is empathy. Every

they were allowed to set their own

with a scowl on their face, alarms are

single trend we see for the future—be

goals.

going off, and you can’t think straight.

it demographic, social, or technologi-

organization’s new way of working.

A skilled leader should know how to

cal—leads to greater divisions within

Lynda Gratton: The leaders I see who

create an atmosphere where people

society. None of the trends we look at

are really building an organization

are at a steady level one or two—akin

actually brings people together. What

that’s adaptable, that’s going to be

to just knowing your boss is in the

we know is you develop empathy for

able to upskill and reskill their employ-

building or on your floor—so they can

others by spending time with people

ees over time, are those who not only

effectively do their work without

who are different from you. One of my

are honest about their own failings but

unnecessary stressors.

concerns about being a leader today

also create an environment of

is that, more often than not, you live in a neighborhood with other rich

ees so that they are comfortable

Cultivating a service-leadership approach

making mistakes as they learn.

Tim Welsh: We may need to think

Your kids go to school with other

about a whole new definition of

children just like them. It’s fundamen-

Adult learning is difficult. Anyone who

leadership, a whole new set of

tally difficult to empathize with the

has tried to learn as an adult has

attributes that a leader should have for

other—whether it’s people from

struggled with the sort of failures that,

this new working environment we’re

different socioeconomic, educational,

as children, we didn’t notice so much.

talking about. Most of all, we need

racial backgrounds and so on.

When you are learning as a child, it’s

humble leaders—in part, because

really hard to tie your shoelaces, but

increasingly they will need to be

David Rock: Earlier this year, we did

everybody’s finding it hard. As an

enablers of others, not in charge of

some research on what even just a

adult, failure is really difficult, but it is a

others. This requires a very different

little bit of power does to the brain.

part of the unlearning process. So,

mind-set. In a world of reskilling, a

Essentially, what it does is it reduces

how leaders demonstrate the ways

leader will be a person who needs to

your empathy. You can begin to treat

that they think about failure is really

act in service to others, empowering a

people as objects, you’re not thinking

important.

group of employees to do things on

about the risks of your actions, and

their own.

you do things that are stupid and

psychological safety for their employ-

I know of one leader who sends a

leaders. Your friends are just like you.

wrong. In an era where it’s all too

note to his managers saying, “These

Joe Voelker: In my experience, it’s the

common to treat people as

are the things that I’ve learned and

hardest for midlevel managers to shift

numbers—literally dehumanizing

thought about, and these are some of

to this new model of the leader as

them—the leaders and organizations

the things that didn’t work so well.” By

facilitator, with a more growth-oriented

that will succeed are those that put

doing that, he’s communicating how to

mind-set. They often feel the most

human values at their core.

think about your own adult learning. I

threatened. Before, they had more

think that’s a crucial role for leaders to

relevance; they like being in charge.

This article represents edited

play.

And, suddenly, with a shift to a more

comments from a discussion moderat-

nonhierarchical environment, all that is

ed by Ashley Williams, CEO and chief

David Rock: The term psychological

going away. That’s why creating a

learning officer of executive education

safety is often misunderstood. It

positive narrative is so important.

at the University of Virginia’s Darden

doesn’t mean everyone feels happy

Because if you can give them

School of Business.

and delighted all the time. The best

something to aspire to—a new role,

teams have some conflict and tension.

not an eliminated one—where they

They can challenge each other

are more of a positive enabler for their

W W W. M B E F O RYOU. C O M

MBE BUSINESS MAGAZINE OCTOBER 2021

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‘CONSUMER RESEARCH & ITS IMPORTANCE FOR FRESH BUSINESSES’ DMM DEPARTMENT MB Enterprises

Consumer research, a field of

How consumer research is respon-

people regards to a particular type or

marketing & market research is

sive in the already active business

style of clothing and then establish

highly dependent on the perceptions

markets?, largely depends on the

opinions regarding what sort of

and behaviors of consumers. Most of

demographics involved, i.e. w.r.t. age,

clothing are popular in what kind of

the consumers are the highly loyal

sex, location and other variables

age groups and gender. At the same

customers who hold their own opinion

necessary for the consumer’s

time location preferences holds vital

regards to the product or services. It

analysis, for example age group or

elements of success for different kind

is evaluated or figured out in the form

range of data w.r.t. age.

of brands sticking with the variances

of already available data known as

and seasonal variations attached.

secondary data and primary research

For fresh businesses it holds vital

that is gathered in form of interviews,

elements of success as to establish a

How consumers can become

observations, questionnaires and

new business one has to evaluate

satisfied customers? A question that

surveys. Also presented in form of

and ponder over the pros and cons of

is asked by many retailers and fresh

statistical data, i.e. pie charts, bar

establishing a business. As a good

business owners while they start their

charts, histograms and other tabular

example we can discuss the clothing

own business. The most important

forms that represents consumer’s

business. While coming up with the

thing is to know what matters to

behaviors and response regards to

idea of a fresh clothing brand, one

consumers’ every time they buy a

products and services.

has to gather likes and dislikes of

clothing brand.

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THE CONSUMER’S PREFERENCES:

opinions. These are in form of feedbacks regards to a particu-

Consumer’s preferences matters a great deal while analyzing

lar product or a set of services.

why a certain brand can be famous between people. However, with seasonal variations trends can differ and there must be

However, having said that, the variables of the marketing

some sort of changes in the way the brand works out for

environment do come into play with external factors being

improved customer choices. We are definitely dealing with why

applied. What importance we can give to the marketing

people prefer something and ignore something else. If it’s a

environment will in the end yield results regards to the differing

fresh business, consumer preferences are not that big a factor,

consumer opinions. As a business owner or a fresh entity, one

but it is indeed a factor that can’t be ignored in any possible

can’t experiment much with the marketing environment.

ways. Being an opinion holder is entirely up to you, however,

However, a little bit of experimentation can be useful in coming

how opinion matter is what is important for fresh business

up with the seasonal brand variations.

owners? Apart from all these factors into play, the best thing that works out for fresh business owners is the uniqueness of a particular brand or service. Simply, because consumer’s

ROLE OF FRESH BUSINESSES IN DATA GATHERING:

preferences are triggered with the uniqueness of a brand in

Something, we have discussed briefly earlier holds importance

action.

to the various types of businesses. However, the role here in terms of data gathering in form of primary research is a key

CONSUMER VALUES TOWARDS BRAND LOYALTY:

part of the consumer research protocols. A useful parameter

The consumer values matter a great deal towards working out

indeed regards to setting a justified marketing budget that

‘Brand loyalty’ aspects. It is how valuable are the consumer

works for the marketers for a certain length of time.

preferences towards the uniqueness and loyalty levels attached to a brand. A brand loyalty doesn’t have a specific

Data gathering is useful in form of online questionnaires,

formula that is vital for the change. However, it’s winning the

surveys, forms, and observations that exhibit the consumer’s

consumer’s choice every time you try anything new with the

responses. Fresh businesses need these data in various forms

brand. Just like winning an award most of the time, known

as the reliance is more towards creating a ‘brand value’ in the

popularly as the ‘Consumer’s Choice Awards’. The loyalty

first place. As the saying goes, ‘First impression is the last

factor this way can be easily measured and maintained in

impression’, no one can ignore the idea of the initial impres-

numbers than going through and asking every customer

sion in the eyes of the most sensitive and user friendly

regards to their opinion. What’s highly justified at the end of the

consumers. These are people who have a better know-how

day is opinion matters a great deal in consumer research.

w.r.t. the brand performance & the potential it has to generate leads in different markets.

CONSUMER RESEARCH & THE MARKETING ENVIRONMENT: The reliance of a marketing environment is deeply attached

Thus, data gathering can’t be ignored for fresh businesses also

with consumer research. These are based on external and

because every new business strategy is unique in terms of the

internal marketing of a company and what strategy they apply

deliverables and target market.

to implement the changes across the board. If the marketing environment is highly dependent on people’s opinions than consumer research has a much larger role to play in grasping

W W W. M B E F O RYOU. C O M

MBE BUSINESS MAGAZINE OCTOBER 2021

41


‘HOW CORONAVIRUS MEASURES ARE AFFECTING PNP APPLICATIONS IN YEAR 2021’

DMM DEPARTMENT MB Enterprises

The novel Coronavirus is practically in the process of Stage 3

cial immigration departments had to make some temporary

and has already been a cause of some fluctuating circum-

adjustments to their normal procedures needed to qualify as

stances for various Canada’s immigration processes including

a PNP. Here are some of the provinces and how the require-

PNP applications. PNP is the short for ‘Provincial Nominee

ments have fluctuated according to their provincial needs.

Program’ and is a unique migration program that holds relevance according to the province or territories in Canada.

ONTARIO PROVINCE- ‘OINP’:

Ironically, as Canada is a huge country and the largest in

The fourth largest Province of Canada with cities like Toronto,

terms of area in North America, the migration requirements

and Ottawa is also a hub of international students and

vary according to the provincial and territorial needs. Howev-

migrations coming to Canada. The province Ontario is yet

er, still the provinces and territories have made adjustments

another province in the list of Canada’s provinces that allows

to their immigration programs so that the new immigrants can

incomplete PNP applications unless there is a valid reason as

still become permanent residents. This is while keeping in

to why the application is incomplete. The Ontario Immigration

mind the effects of coronavirus and the variations due to the

Nominee Program (OINP) shall be considering all the

pandemic that has been a cause of many devastation.

relevant information when reviewing the application, and also may allow the candidates some additional time to send in the

These are programs that serve critically an important purpose

required documents.

to the regional economies. However, in order to operate effectively during the period of the pandemic, all the Provin-

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MBE BUSINESS MAGAZINE OCTOBER 2021

In addition to all the efforts later this year the province is W W W. M B E F O RYOU. C O M


expected to launch an expression of interest system for the

the Federal Govt. In case of the change of term of employ-

‘Employer Job Offer’ Category. In future, if they persist with

ment offer from their original offer changes due to the

this plan, it will definitely abolish the rushed-seating model

Coronavirus outbreak. Hence, in that case the SINP immigra-

that is currently operational.

tion stream may get a conditional nomination. This can

BRITISH COLUMBIA- ‘B.C. PNP’: British Columbia, a province that is highly attracted for its rich tourism values and cultural heritage is famous for migrations

happen in case if the applicant no longer meets the minimum criteria of the SINP category through which they got their initial nomination.

and students as well. With cities like Vancouver, and Victoria,

MANITOBA-‘MPNP’:

the capital of B.C. it is on the boom every day with an annual

Province Manitoba is yet another province of Canada that has

increase in PNP applications. The British Columbia Provincial

come across with the necessary changes in their PNP

Nominee Program is still holding weekly immigration draws.

program due to the novel Coronavirus. The PNP for Manitoba

However, they are excluding occupations in the hard-hit

is known as MPNP or Manitoba Provincial Nominee Program

sectors which includes Tourism, Hospitality, Retail and

for international migrants coming to Canada. The program will

Personal Services. The full list of omitted occupations

be able to use non-consecutive work experience towards

includes 31 occupations and is available on BC PNP’s August

eligibility. This means simply that for those people who lost

31 news release. The decision of B.C. Province for the

work and started working again don’t have to necessarily

inclusion and exclusion of occupations in the list is dependent

work for six more consecutive months for the sake of becom-

on the draws based on the labor market needs.

ing eligible to submit an ‘Expression of Interest’.

SASKATCHEWAN- ‘SINP’:

Moreover, like other provinces the MPNP also allows incom-

The Saskatchewan Immigration Nominee Program, also

plete applications supported by an explanation letter as to

known as SINP is in with the latest changes due to

why the application is incomplete? The Province may still be

COVID-19. The program is now allowing nominees to request

needing all the documents in order to assess the application.

a six-month extension for applying for permanent residency to

W W W. M B E F O RYOU. C O M

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43


‘GLOBAL INCENTIVE SUMMIT, BANFF CANADA’ DMM DEPARTMENT MB Enterprises

The Global Incentive Summit taking place in Banff, Canada from 18th October to 20th October is a huge incentive for the sole purpose of promoting tourism values in Canada. The

AIMS & OBJECTIVES OF THE SUMMIT- 18th OCT- 20th OCT 2021’: As the name of the summit clearly signifies i.e. Global

summit will be held at the Rimrock Resort Hotel in Banff

Incentive Summit, it’s an incentive for the sake of promoting

Canada and is a huge step for the purpose of promoting

tourism values in the country. These tourism values have

tourism in Canada especially after the post pandemic period.

been deeply hurt in past due to the effects of the pandemic

The restoration of tourism holds major values for the people

which has caused global losses in terms of lives as well as

of Canada who have enjoyed their country and its tourism

finances at the same time. It’s not only about the promotional

values since the last few decades.

activities, but also increasing the motivational factor in the

Canada, the largest country in North America w.r.t. area is

motivational travel industry. Canada being the land of water

one of the most beautiful countries of the world, and one of

falls, mountains, Rockies, sea-life, wild life and beautiful

the wealthiest as well. Generates huge amounts of revenues

landscapes is a country well known globally in terms of the

in the Tourism sector regards to the amount of people coming

tourism values. At the same time, the hotel industry has

to Canada on an annual basis. Also, includes people staying

played a major role in staging tourism conferences in the past

in hotel and consumption of the hospitality sector for the sake

as well as regards to people staying in lodges, inns and

of tourism values and promotions.

hotels. In the past similar tourism conferences have taken place in Timmins, Canada in 2019 held at Senator Hotel and Conference Centre Timmins. A key role in signifying the aims

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Health protocols are a mandatory part of all the procedures taking place in Canada these days. These are protocols that are managed and maintained according to the specific provincial requirements. Hence, in the Canadian hospitality sector the protocols are maintained on a daily basis according to the international requirements, especially where there are a huge number of international guests involved. & objectives of the tourism summit is to encourage people that they can come to Canada as the pandemic is almost

COVID-19 & THE GLOBAL INCENTIVE SUMMIT:

over. Tourism can take to the next stage while keeping in mind

As discussed earlier as well, it’s a huge step towards the

the health protocols that are necessary for the promotions.

promotion of tourism in the midst of the crisis attached with

THE MANDATORY HEALTH PROTOCOLS IN PLACE: All the Global Incentive Summit attendees will be required to

COVID-19. A pandemic that is in its stage-3, however, it’s important for people that they handle their fear factor themselves.

follow the North Star’s stringent health protocols, i.e. CDC and the local requirements. The local requirements includes

Being aware of the health measures while being sensitive

the proof of vaccination 14 days prior to the event or a

with the ‘peace of mind’ factor is a major necessity. It’s indeed

Canadian govt. approved quarantine plan for anyone not

a possibility that can take place effectively with the help of

vaccinated. Apart from these health protocols, there will be

precautionary measures during the global summit as well as

daily temperature screenings that will be taken as well as a

while being a tourist in Canada. Ironically, as the country

quarantine area will be reserved for anyone whose tempera-

holds huge levels of reputation in the past regards to the

ture is higher than 99-degrees Fahrenheit. The North Star’s

prestigious tourism values attached.

events team will participate in the health protocols by giving the attendees a brief or the required documentation and health measures prior to the event.

W W W. M B E F O RYOU. C O M

MBE BUSINESS MAGAZINE OCTOBER 2021

45



CROSSWORD PUZZLE

OPEN LANES

ACROSS 11 Magician's opening 5 Destroyer destroyer 10 Extra: Abbr. 14 Weigh anchor 15 Inexact recipe amount 16 Oscar-winning role for Helen Mirren, in brief 17 Smart-_______ 18 Checks the dimensions again 20 A dress or a Gilbert & Sullivan vessel 22 Betty Grable throughout WW Ill, e.g. 23 Meadows 24 Hide 26 Renowned Greek lyric poet of Thebes 29 Ones always getting busted at parties? 33 Plains tribe 34 First name in Communism 36 "Hot Lips" portrayer 37 Orchestra site 38 Bowling game ... or a hint to this puzzle's theme 41 The Monkees' " ______Believer" 42 Former Voice of America org. 44 "Topper" portrayer Carrol 45 A real charmer? 47 A flipping arcade game 49 "The Homecoming" playwright 50 Kind of team 51 Festive affair 52 Old Ford 55 Ousted Chilean dictator Augusto 59 Utterly spaced out (4 wds.) 62 Poi source 63" ... _____ saw Elba" (2 wds,) 64 "South Pacific" Tony winner Ezio 65 "East of Eden" Real Change Crossword Puzzle director Kazan 66 Fork-tailed flier 67 Some test versions 68" _____ even think about it!" Down 1 P.D.Q. cousin 2 Big name in bras 3 It means nothing to the French

4 Mayor of Spa in 5 Tizzy 6 Casket holders 7 Don't tread____________(2 wds.) 8 Place with the helpful hardware man 9 Hip-hop article 10 Theologian Thomas 11 Bruce or Laura of Hollywood 12 "Mon_______!" 13 Speak Daffily? 19 Public relations effort 21 Luau or Seder, e.g. 24 Bit of parsley 25 Place for a firing 26 Kind of menu 27 "Who's there?" reply (3 wds.) 28 Out (2 wds.)

30 "There's many a slip ______ cup and lip" 31 Pop singer Mann 32 Bart, Belle, Brenda, Ken or Ringo 34 Prep a red to propose, maybe 35 G.l:s mail drop 39 First Lady of Jazz 40 1970 Neil Diamond hit 43 Refrain (from) 46 Passed, as laws 48 M.P:s quarry 49 Black and white bamboo lovers 51 Tokyo commerce center 52 Painter Mondrian 53 About, on a memo (2 wds,) 54 MLB pitcher who takes turns at the plate

See previous issue answers on page # 21

55 Huff and puff 56 Circle overhead? 57 Land o' blarney 58 Just so (3 wds.) 60 Police alert, for short 61 Tell it like it ain't


‘THE BENEFITS OF ENCOURAGING EMPLOYEE EMPOWERMENT’ DMM DEPARTMENT MB Enterprises

Employee empowerment and

CONFIDENCE IS THE KEY:

success. Ironically, this means that

employee ownership are the latest

Regards to employee empowerment

your company has trust on your

developments regards to increased

and ownership, confidence is key and

abilities and skills and want to

values in organizational culture. While

holds massive values of success and

empower you more for showing the

we get deeper into organizational

development. This confidence is

true abilities and values of success.

culture and employee motivation, we

given by the higher authorities and

realize the values attached to

management of the company so that

According to a behavioral statistician

employee empowerment and

employees feel themselves as being

Mr. Joseph who studied data from

ownership and how these two have

an integral part of the company.

different employees. His study shows

played an integral part in employee

Confidence most of the time helps

that a sample of 8,500 employees,

development strategies. Giving

employees find the path they have

the dis-empowered workers were

employees the authority to work

been looking for while working in the

ranked at only 23% w.r.t. employee

creatively and demonstrate abilities

company. Furthermore, encourages

engagement. While on the contrary,

for the purpose of shared goals

them to be a key solution provider

the empowered colleagues displayed

always is a positive upbringing. This

while demonstrating their true skills

better engagement levels, i.e. 82%.

is primarily not only in their style of

and abilities. To demonstrate your

These results clearly showed that

working, but it highly and deeply

creative insights in the company, its

empowering employees and making

helps them realize that they are a

best to highlight your skills, abilities

them more confident can generate

part of the company.

and strengths and show them in the

results higher than 80% employee

light of the trust and confidence given

engagement levels. Without employ-

by your company as a token of

ee engagement, the performances

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MBE BUSINESS MAGAZINE OCTOBER 2021

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attached with employees are not that satisfactory for the

THE POWER OF AUTHORITY:

company in terms of generating success.

While we move ahead with deeper insights into employee

BEING A SOLUTION PROVIDER:

empowerment & employee ownership. There is a realization factor regards to the powers associated with authority in a

The goal of the company while grooming their employees for

company. It is not only something that an employee enjoys

success should be to develop in them diverse skills and

apart from the role. However, at the same time it triggers

abilities. In this particular area, being a solution provider is

more ownership in employees. The power of authority gives

one of the most useful skill that employees can develop in

the employees the right to think with more emotional values

themselves through employee empowerment & ownership.

for the company.

Other benefits that are deeply associated with employee empowerment in light of being a solution provider are;

It further triggers in the employees emotional intelligence

1. Greater trust in leadership;

which is much needed to move ahead in the goal hierarchies.

2. Encourage employee motivation;

The emotional values attached with power of authority and

3. Foster greater creativity, and

ownership always makes employees realize their sustainable

4. Improve employee retention.

values attached with the company goals.

DEMONSTRATING VALUES OF TRUST: The motto behind employee empowerment & ownership are

IMPROVES CREATIVITY LEVELS & HELPS THINK OUT OF THE BOX:

values that revolves around the trust factor. Triggers employ-

According to a report from Harvard, the leaders who were

ee ownership values in higher ways as the trust factor shows

perceived as empowering had direct reports who were more

the levels of commitments associated with employees while

likely rated by their colleagues as highly creative. As far as

getting to their goals. In fact, the employee goals are merged

behavioral study experts and psychologists believed that

with the goals of the firm for the purpose of achieving shared

empowered individuals were far more committed towards

goals and success for the company. Trust also deepens the

meaningful goals and used their creativity more & more to

reliance factor that a company shows on their employees.

achieve them.

Thus, making them realize more and more that they are bound to be the leaders of change in the hierarchies.

EMPLOYEE EMPOWERMENT’

THE ROLE OF COMPANIES REGARDS TO EMPLOYEE EMPOWERMENT STRATEGIES:

Employee empowerment improves creativity and business intelligence at the same time while being a key member of the family. It not only brings in employees the sense of ownership, but also the sense of commitment and responsibil-

It highly depends on the companies how they must behave

ity that makes them think out of the box. It further triggers the

regarding the employee empowerment strategies. They must

deep realization in employees that their need is there for

give employees a voice by regularly soliciting and acting on

more than one reason, and the main one is change. How

their feedback. Companies, especially MNC’s should provide

they can be a source of change in the hierarchies and what

opportunities for employees to grow through more autonomy,

makes them become successful change agents.

additional responsibilities and maybe even a fresh role. There must be higher level of recognition and at a much higher frequency for the sole aim of increasing employee engagement and confidence & trust in abilities. Finally, provide the employees with the tools, training & the authority that is much needed in the company to excel.

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49


(HONS), B.L, LL.M, OLUBUNMI LL.B BARRISTER, SOLICTOR & NOTARY NPUBLIC OGUNNIYI

FisNhD A Chips Tel: (905) 655-5544 Address: 67 Baldwin St. N Brooklin, ON L1M 1A3 Website: www.stanleysfishandchips.com

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‘WASTE MANAGEMENT & SUSTAINABILITY IN CANADIAN CITIES’ DMM DEPARTMENT MB Enterprises

The sustainability factor in Canadian

ment facilities in Canadian cities

eco-friendly approach towards waste

cities is improving on a daily basis

towards sustainability. Albertan cities

management. The core objective of

and a huge credit goes to the waste

which includes Edmonton, under the

the different city management and

management practices. The impor-

supervision and guidance of North

mayors is alignment of Canada’s

tance of best practices in waste

America’s waste management

waste management services to urban

management are indeed the need of

practices are the ones that continu-

development in cities with sustainabili-

the modern era. Ironically, as Canada

ously invest in the environment and

ty.

has moved up the ladder in waste

goals to conserve it as highlighted by

management & green practices. It is

the relevant stakeholders. These and

ranked amongst the world’s top 30

other cities like these strive daily to

SUSTAINABLE PARTNERSHIPS FOR IMPROVED MEASURES:

most environmentally sustainable

achieve and help other organizations

Sustainability is an agenda of the

countries according to the stats from

in reaching their sustainability targets.

Canadian Govt. along with their North

United Nations Environmental

These are targets that are based

American neighbors United States

Performance Index. The UN’s

from zero waste living to decreasing

regards to environmental practices

Environmental Performance index is

greenhouse gas emissions.

and going green. Getting along with the green agenda and bringing

a measurement of a country’s performance regards to the environ-

Canada’s cities especially the most

sustainable measures needs sustaina-

mental activities which includes all

environmentally non-friendly and in

ble partnerships with organizations.

environmental practices that are

collaboration with sustainability-driv-

WMS or Waste Management

common in the industry.

en organizations that are offering

Services partners with organizations

convenient waste disposal services to

like GreenBiz. The organization

A huge contribution to these statistics

the Canadian citizens. Furthermore,

GreenBiz hosts annual conferences

are the efforts of the waste manage-

the cities are also taking an

for the global sustainability leaders

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for the sake of discussing profitable business plans with

GO-GREEN GO SUSTAINABLE:

higher environmental consciousness. Waste management is

‘Go-Green and Go Sustainable’ is the new norm and new

the agenda that is discussed most for bringing improved

agenda of the developed world. Especially, regards to the

measures in the field of improving WMS or waste manage-

consciousness levels sustainability is highly demanded while

ment services w.r.t. every deserving city in Canada.

‘GOING-GREEN’ as a symbol that demonstrates green practices in place. Not only in relation to waste management,

The certification or standard, i.e. ‘Zero Waste to Landfill’

however, also with regards to other green practices that

offers huge credibility to the company as well as aims highly

includes saving energy, reducing carbon emissions and other

for bigger sustainable objectives. It further ensures that

sustainability targets. Also, includes reducing use of plastic

action is being taken by businesses to ‘Go Green’. This is

bags for shopping and proper utilization of resources.

true for established businesses & companies such as

Re-usability of plastic bags with symbols and messages for

Starbucks, McDonald’s & KFC as well as those businesses

the climate, an effort that is actively taking place in the

who have just started but are termed as emerging compa-

Canadian retail sector.

nies. The collaborations of Waste Management Services, i.e. WMS and GreenBiz along with few other partnerships from

‘Go-Green’ is not only a slogan of the developed world, but

WMS are already successful in setting up a decent example.

also an awareness campaign amongst the youth and

These are due to the everlasting efforts of making business-

business owners to be practically aware of the effects of

es more environmentally conscious in terms of the practices.

climate change.

The role of these partnerships is critical in creating awareness amongst the people as to what are the best practices needed regards to waste management and ‘Going Green’. Canada’s city Vancouver, the largest city in British Columbia ranks number three in sustainability amongst the cities of North America and ranks Top 30 in the list worldwide. This is ironic as the city has set a massive example in terms of the sustainable activities undertaken in Vancouver.

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‘Customer Satisfaction & Its Vital Measuring Metrics & Tools For Improvements’

DMM DEPARTMENT MB Enterprises

Customer satisfaction is found to be one of the most impor-

a fashion statement or the latest trends. However, basically it

tant elements in any field of business, retail, services industry

is something that is most in demand as according to custom-

or any other customer oriented sector. It has deep values

er feedbacks and their opinions. Customer opinions matter for

involved with customer satisfaction levels and a number of

the most important people, decision makers and those for

ways that customer satisfaction is measured and evaluated.

whom opinions matter a lot strategically in terms of future

Customer feedback holds values of success for companies

business prospects. For some companies it’s all about

irrespective of their size. However, what’s more important is

minimizing complaints and formulating a strategy where

how the feedback is generated, i.e. either in form of question-

complaints matter in terms of the various ways to generate

naires, surveys, or interviews. The goal is to find customer’s

opinions.

feedback for better decision making and implementation of future plans & strategies.

Values and aspects that relates to customer satisfaction includes interactions with customers, customer’s perceptions,

Customer service is a field in the retail industry that eagerly

interactions and thoughts about a business and many other

and sensitively works for customer satisfaction values and

ways to generate customer feedback. Therefore, a feedback

finding out what suits the customer’s best regards to the

system is the best way to know what opinions customers hold

demands and trends. What most customers think about a

regarding a product or a set of services. Pie charts, Bar

product, or a brand can be termed popularly as a trendsetter,

Charts and Histograms are the best statistical measure of

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evaluating what percentage or numbers of customers are

tion. While you are successful in understanding your current

more inclined towards.

status on customer satisfaction, you should be confident that

WHY CUSTOMER SATISFACTION IS A MATTER OF GREAT CONCERN? It is indeed a matter of great concern as it holds huge

you will achieve what you want. Just because you are eager to know the truth regards to your image with the customers and their respectable feedback is highly important in your eyes.

reliance towards the trends analysis and likes associated. Those customers who develop attitudinal brand loyalty are

The best thing is to close the loop with unhappy customers. A

found to be less price sensitive. This is primarily because they

dissatisfied customer can become an ardent promoter given

have more inclination towards the brand than the price

the right kind of communication and action. This is through

associated with it. Their like patterns are connected with

listening and setting the issue right, you have the potential to

emotional brand values, also known as ‘brand loyalty’ or

create a positive bond in place of a disappointing memory.

having ‘brand consciousness levels’. These customers are

Identifying the key drivers of satisfaction helps a great deal in

the ones who are ready to give the price for their brand in

improving values of customer satisfaction. There are plenty of

terms of many other associated aspects.

factors that are involved into making up customer satisfaction, however, not all are equal. Therefore, using a tool like

Highly satisfied customers are into the habit of promotional

Qualtrics PredictiQ, one can easily identify which are the

strategies for a brand through ‘word of mouth’ marketing. This

elements that matter most in creating customer satisfaction.

is via telling friends and family about the brand and why they

Thus, eventually helps in analyzing and weighing your

love it or any particular experience that was worth mention-

investments and improvements accordingly.

ing.

IMPROVING CUSTOMER SATISFACTION: Through the usage of various metrics for the purpose of tracking and monitoring customer satisfaction. It’s ironic that you are already on the way for improving customer satisfac-

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SYED MANSOOR ALI NAQVI

AUTOBIOGRAPHY

The Autobiography of Mr. Syed Mansoor Naqvi, The man who made it possible just with a vision and a dream in his eyes.

“As a mentor a person gets paramount importance from their

followers, but success comes from true following & demonstration of work.

MENTOR –CHAPTER 11”

“A Successful Canadian Entrepreneur”


HAPPY THANKSGIVING DAY CANADA –11th OCTOBER 2021

DMM DEPARTMENT MB Enterprises

all the countries that celebrate this day. Some of the countries

VALUES ATTACHED TO CANADA- ‘RELIANCE IS ON THE TRUST’:

celebrate the day in form of a public holiday. While not all the

A country that holds huge tourism values due to its natural

countries where this day is celebrated is in form of a public

beauty and gorgeous scenic beauty, e.g. the Niagara Falls,

holiday. However, the objective is the same in all the

near Toronto. It’s a country which is covered in almost 38%

countries, i.e. being thankful of being the resident of the

forest land of total area and is a land of many natural resourc-

country, while enjoying the environment & values it holds for

es that makes Canada a unique country. The residents of

the residents.

Canada celebrates and adores its beauty elements on the

Thanksgiving Day holds vital significance levels attached to

Thanksgiving Day while giving thanks to all the blessings and In Canada, the day is followed on the second Monday of

bounties. Values of patriotism are clearly evident in form of

October, and the date that it will be observed this year is 11th

cultural and national celebrations. This is in addition to the

October 2021.

values of globalization in form of immigrations and being a

WHAT IS THANKSGIVING DAY?

country full of international students coming every year. Canada has moved up fast in the tier of USA, UK and

The moto of celebrating Thanksgiving Day is solely for the

Australia in terms of annual migrations and people arriving to

purpose of being thankful for the economic prosperity of a

Canada as international students. A new dimension of being

country and its cultural heritage and all the background

thankful to the economic values of living & earning in

values attached. Similarly, Canadians are thankful on this

Canada.

prestigious day for their country and all the blessings of the great land that Canada is. This is thanksgiving for Canada’s

As far as the employment opportunities are concerned,

economic values, social values, tourism values as well as

Canada stands tall in terms of values of work life balance and

values attached to business & finance. This is apart from the

employment opportunities in many diverse sectors nation-

international trade and commerce activities that Canada is

wide. Thus, yet another good reason for the people and

symbolically attached with. Being a country that is in the list of

immigrants of Canada to celebrate the Thanksgiving Day with

most prosperous nations as well as in the list of one of the

increased passion and pride every year.

peaceful nations Canada is moving up in the ranks every second day. Thanksgiving aligns the mission of the people of

THE MESSAGE IS ‘PATRIOTISM’:

Canada along with the world that it is moving ahead in terms

True values of ‘Patriotism’ & being patriotic for the country are

of all key elements that relates to economic prosperity, which

attached with values of thankfulness on the Thanksgiving

is key.

Day. In Canada the observance is in form of a national holiday on the 11th of October this year. Its quiet natural to

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57


hold values of patriotism for your country, however, being

variations on the meal. This means different meals celebrated

thankful apart from having the needed patriotism is an added

in different provinces and territories of Canada. As an

zeal for the citizens of the country.

example we can say that instead of the Pumpkin Pie, the people from Newfoundland on this day would prefer Frobish-

For a country like Canada having the power of democracy

er’s original feast and serve jigs dinner which is a boiled meat

and power of freedom is an established attitude of being

dish often paired with a split-pea pudding.

thankful. An attribute that is vital for the common man who has the right to vote and elect his/her own democratic leader.

The observance is in form of a holidays as most Govt. offices are found closed. The public transport are more likely to run

OBSERVANCE & CELEBRATIONS IN CANADA:

on a holiday schedule or a Sunday timetable. The banks are

The Thanksgiving Day became an officially recognized

found to be closed along with the Toronto Stock Exchange.

holiday in Canada in the year 1879. This date, i.e. second

The provinces in which Thanksgiving Day is not observed as

Monday in October is falling on the 11th October this year.

an official holiday includes New Brunswick, Nova Scotia and

The date has moved around plenty of times before getting

Prince Edward Island.

settled for the final time on its current observance date in the year 1957. The day is celebrated in form of gatherings with the loved ones and in preparation of the Thanksgiving Day meal. The meal includes traditionally Turkey, mashed potatoes, stuffing, cranberry sauce and many other dishes, with regional

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‘HOW POS SYSTEMS CAN BRING MASSIVE IMPROVEMENTS DMM DEPARTMENT IN RETAIL MARKETING?’ MB Enterprises

Retail marketing & merchandising is one of the most

efficiency in POS systems with every transaction that’s worth

distinguished forms of modern day branding. It is highly

the difference.

critical in ways in which branding strategies are evaluated and Sale systems are yet another way in which retail marketing

CUSTOMER NEEDS AS PART OF EFFECTIVE RETAIL MARKETING STRATEGIES:

and branding is redefined in modern day formats. It is found

The customer needs regards to POS systems & as part of

to be an absolutely new focus towards modern retail market-

effective retail marketing strategies have increased. This is

ing where POS plays a significant and a catalytic role. A role

directly due to increase in customer’s expectations and what

that redefines PCI i.e. payments card industry to its optimum

they want from the retailers. This is not only in terms of

and much more securer levels.

payments security & safety, but also regards to how customer

segmented to marketing a brand forward. POS or Point of

needs are increasing every day. Obviously, regards to time Your bank details are now in safe hands and improvements in

saving, critical data handling & finally data protection.

POS systems strategy is bringing it closer to the needs of the

According to an anonymous survey from a non-highlighted

modern retail environment. Retail marketing & the POS

retail sector, most customers especially those in online

revolves heavily around wireless payments, safety & security,

shopping are looking towards ‘peace of mind’ factor more

transaction security & better handling & bringing new

often as regards to transaction security.

dimensions in retail sector. Furthermore, brings branding at much improved levels, while improving product marketing as well. Thus, the label that connects more vitally is bringing

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HOW POS SYSTEMS GIVES THE RETAILERS A COMPETITIVE EDGE?

boost towards the emotional intelligence aspects that are

POS systems are effective enough to give the retailers a

customers feel good in terms of the ‘Peace of Mind’ as POS

huge competitive edge and a competitive advantage that is

are a highly safe and secure form of payments.

linked with the customers. More importantly, also makes the

their biggest need. This is in terms of the discounts & the online perks that are offered to shoppers and customers

Why ‘Peace of Mind’ matters a huge deal for customers in

while using the POS with their credit or debit cards. Also,

retail marketing, is all concerned with the variable psycholo-

includes vouchers and gifts that are an added advantage for

gies of different customers. However, it is observed in most

the consumers of the payments card industry. Apart from

cases that most customers in retail industry want the true

these advantages are an added competitive advantage, i.e.

value of their spending. POS systems gives a valuable boost

improved customer satisfaction which is achieved after

to the customers in terms of their spending with faster and

gaining the effective payments edge. The better handling of

securer payments & improved customer handling.

consumer’s details is an improved measure in transparency and thus is a useful element in gaining the competitive edge much needed. Competitive edge in terms of much improved business operations means better foot-traffic in the retail sector automatically making waves of change in retail marketing. Furthermore, POS is a useful segment for retail marketing as it brings vital enhancements in the retailer’s business strategy. A strategy that needs revising every-now-and-then due to the rising expectations of the customers in the retail sector.

ENHANCEMENTS IN RETAILER’S BUSINESS STRATEGY THROUGH POS: POS systems are a huge source of bringing enhancements in the retailer’s business strategy and helps in improving the creative marketing elements. It automatically gives a massive

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Retail Merchant Association /MBBP Members

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‘HOME INSPECTIONS & THE IMPORTANCE LEVELS BEFORE PURCHASING DIGITAL MEDIA MARKETING A PROPERTY’ MB Enterprises

Before going forward with a property

apart from the good things it has to

It is considered as a recommendation

purchase, it is considered best to

offer you as a competent buyer. It is

in almost all the Canadian provinces

conduct a home inspection along with

seldom that a home purchase

as the wear and tear and all the rest

the property agents and home

decision changes once you have

of the things needs to be inspected

experts, i.e. certified inspectors. This

found yourself satisfied with the home

irrespective of the property type. For

is a vital part of the procedures before

purchase and what features you want

all sort of fresh constructions, a

purchasing a home or taking the

in your ideal home.

pre-purchase inspection is highly

property as a rental accommodation.

recommended even if those are covered by a new home warranty. In a

something that counts vitally in terms

A PRE-PURCHASE HOME INSPECTION FOR AN IDEAL HOME:

of the importance levels before

A Pre-Purchase home inspection is an

available in the Provinces of Ontario,

making a purchase. A purchase

inspection conducted thoroughly

Alberta, British Columbia and

decision holds many things for the

before buying a home with all its ups

Quebec.

buyer in terms of peace of mind,

and downs and making a decision for

decision making according to the

an ideal home purchase. Everything

Usually, the inspection report or a

requirements & a perfect place to live

that is visible to the building inspector,

Pre-Purchase inspection report as it is

just the way you have been dreaming.

both inside and outside the home. It

known formally must contain key

A home inspection or a Pre-Purchase

isn’t necessarily required for the

details for the home. These includes,

home inspection is always worthwhile

purpose of obtaining a mortgage loan,

detailed observations on the

in terms of getting to know the ups

however, it can easily help you avoid

conditions of the property, details on

and downs attached with the home

costly headaches.

any defects, necessary works,

Most of the time, a home inspection is

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country like Canada, the warranty is

W W W. M B E F O RYOU. C O M


possible water infiltration and suspicious odors. These can be in terms of photographic evidences of the premises.

BENEFITS OF CONDUCTING A PRE-PURCHASE HOME INSPECTION:

WHAT IS THE BEST TIME TO DO A PRE-PURCHASE HOME INSPECTION? A pre-purchase home inspection as the name suggests is performed in the initial stages of the purchase. As there are many steps involved in buying a property, i.e. applying for

As discussed briefly earlier, a pre-purchase home inspection

mortgage pre-approval, visiting homes, submitting an offer

holds huge number of benefits that are useful while making a

etc. The inspection part takes place after you have submitted

home purchase decision. It gives you a better understanding

an offer to purchase and the offer has been readily accepted

of the asset that you are about to buy. A property purchase

by the sellers. The timeframe for the inspection and the

for many people, i.e. most people is a major decision that is

declaration of your satisfaction of the key findings is usually

considered as a life time decision. It truly holds many values

indicated in the offer to purchase. Hence, in case of delay of

and considerations apart from the emotional aspects that in

several months between inspection and date of ownership

most cases are not required. It helps you gain more knowl-

transfer the contract can change. You can add a clause that is

edge about your home and helps you avoid any nasty

requiring a second inspection, a few days before ownership is

surprises in the future.

transferred to you. Basically, because of the delays, the home conditions can change in the middle. This is usually done to

Apart from these reasons, it helps in limiting the risks related

make sure that there aren’t any major changes in the state of

to any possible latent defects. Having the services of a

the home, but in case if there are. Therefore, as a buyer you

certified inspector before making a home purchase decision

can cancel the transaction with a valid reason.

protects the buyer from certain kinds of wrongdoings. As an but later found by the buyer can be a contradiction with the

PRE-PURCHASE HOME INSPECTIONS & THE ‘PEACE OF MIND’ ELEMENT:

inspection report provided by the inspector. Hence, in that

A pre-purchase home inspection holds massive values in

case the buyer has the right to take all the possible action in

terms of the ‘Peace of Mind’ elements attached with the

case of any missed or an accessible defect. These benefits of

buyer’s satisfaction levels. Without any doubt it is one of the

a pre-purchase decision always helps in buying a decent

most important decisions of one’s life and for many people it

home having all the sustainable factors that are required for a

can be termed as their ‘Life-Line’ decision. Thus, peace of

good purchase in Canada.

mind factor can’t be ignored in any possible case and holds

example we can say that anything missed by the inspector

vital elements for both parties and all stakeholders involved in the transaction.

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Get Your Credit in Tip-Top Shape ENTREPRENEUR.COM Even just understanding what's going on with your credit score can give you a leg up.

in-demand credit cards comes down to your credit score. Whether your credit score is in desperate need of resuscita-

While credit card companies were flexible and accommodat-

tion or could just benefit from some TLC, it’s recommended to

ing during the peak of the pandemic, one thing is for certain:

follow these tips to access as much business credit as you

Most credit scores suffered a blow as the result of decreased

need. 2021, as a rebound year, requires freedom, and the

earnings. As many businesses and entrepreneurs are

more business credit you can access, the more freedom

scrambling for more financial wiggle room to rebound this

you’ll feel in your business and personal finance.

year, it’s time to look to business credit as a way to access more financial leverage. The average business credit limit is

Assess your current standing

usually around triple one’s personal credit limit, and many

First, it’s important to take stock of how the pandemic affected

credit cards provide point benefits for restaurants, travel and

your credit score. You may have stayed on top of all of your

other savings. So, it’s a win-win to assess your current credit,

bills and expenses, but suffered a drop in credit score

start the repair process and take advantage of the most

because of decisions made by your credit card company.

consumer-centric business credit cards.

Some consumers saw their credit score take a knock because their credit card companies halved their credit limits

Even just understanding what’s going on with your credit

to protect themselves from increased liability.

score can give you a leg up. A survey reported that “small business owners who understand their business credit scores

Your credit score also may have surprisingly risen over the

are 41% more likely to be approved when they apply for a

pandemic. Mass panic made security a top priority, which

bank loan.” The extent to which you can take advantage of

means many cut back on spending dramatically, in fear of

business credit and the perks associated with these

losing their job or stable income. If your credit score is at an all-time high, now is a good time to think through how you can sustain this and take advantage of it moving forward. You can’t fully assess your current standing without evaluating the context. Credit report companies have different meters of what is a "good" business credit score. According to Card Fellow, a 90+ score is "good" for Equifax, 80+ is "good" for Dun & Bradstreet, 76+ is "good" for Experian, and a score of 140+ is preferred for FICO SBSS. Because of these differing marks, consider digging into what credit report services your ideal credit card company uses. Note: It’s usually FICO, and it’s best to aim high anyway.

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Evaluate your credit report

Tips for repairing your credit

Beyond assessing your current standing, it’s important to dig

Beyond evaluating your current condition and ensuring

deeper and be investigative about your credit report. A chilling

everything is up to date, consider what you can do financially

statistic is that “Seventy-nine percent of all credit reports

to pay back all lenders. If all debt has already been paid, it’s a

actually contain errors, and these aren’t just typos.

simple matter of your habits. Pay bills immediately, and be

Twenty-five percent of those errors can cause a consumer to

cognizant of how much of your credit line you are currently

be denied credit.”

using.

In other words, your credit report might not be as factually

If you have a tremendous amount of debt that is driving your

accurate as you assume it to be. And, since credit card

credit score down, consider consolidating your debt. This will

companies or lenders run your credit before approving you,

help you stay on top of payments by reducing the interest on

that means they may be looking at false information, and

top of the credit card debt. Many fall into a cycle of only being

denying you credit or severely reducing your credit limit as a

able to pay the interest and a sliver of the debt, which keeps

result.

them stuck, and keeps their credit score sinking.

Anyone who hasn’t done so already to print their credit report

Luckily, because of last year and its continued impacts, there

and go through every detail thoroughly, verifying that

is more forgiveness and leeway than usual. Take advantage

everything the report says is accurate. “It’s likely that there are

of this not by continuing to push off payments, but by using

one or two mistakes that can be easily fixed by contacting the

quarter one of this year to revive your credit score and take

credit report company“. Make sure to do this before applying

advantage of the business credit options out there. This is a

for credit.”

repair year for everyone, and it starts with your credit score

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WHERE BENEFITS MEET REWARD

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EXCLUSIVE OFFER: Sign up for mbbp/rma today and receive an absolutely free evaluation of your insurance policy and resp for your children without any obligation. New mbbp/rma members will also receive 1000 mbbp points upon any purchase. Let mbbp/rma help you get your ideal insurance policy today!

Address: 104-100 Dynamic Drive Toronto, ON M1V 5C4 Email: insurance@mbeforyou.com Website: insurance.mbeforyou.com

MBE BUSINESS MAGAZINE OCTOBER 2021

Tel: 1-866-667-1377 Fax: 1-866-204-6888 Toll Free: 1-647-832-7265

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horoscopes

october 2021 libra September 23 - October 22 (Libra)

lives need to be enriched by music, art, and beautiful places

People born under the sign of Libra are peaceful, fair, and

they get a chance to visit.

they hate being alone. Partnership is very important for them, seeking someone with the ability to be the mirror to

Libra – The Measure of Our Souls The shortest myth of

themselves. These individuals are fascinated by balance and

them all seems to present a good analogy to the shortest

symmetry, they are in a constant chase for justice and

constellation in the sky, you might even say that it is non-ex-

equality, realizing through life that the only thing that should

istent, presented by the pliers of Scorpio. Libra is one dot of

be truly important to themselves in their own inner core of

balance in the sea of different extremes, manifested only

personality. This is someone ready to do nearly anything to

through the fifteenth degree of this magnificent sign, an

avoid conflict, keeping the peace whenever possible.

object among animals and people. There is something awfully insecure about Libra, as if they were unsure which

The sign of Libra is an Air sign, set between Gemini and

plate to burden next, aware that things pass and teach us to

Aquarius, giving these individuals constant mental stimuli,

be careful around other people. Whatever we do in our

strong intellect and a keen mind. They will be inspired by

lifetimes, only serves to point the way for our Souls towards

good books, insurmountable discussions and people who

that “higher power” to finally measure our existence. Telling

have a lot to say. Each Libra representative has to be careful

us where we went wrong or what we did right, Libras

when talking to other people, for when they are forced to

unconsciously teach us that true liberation hides in

decide about something that is coming their way, or to

lightness.

choose sides, they suddenly realize that they might be in the wrong place and surrounded by wrong people. No partner

Finding a compatible partner will be the main priority in the

should make them forget that they have their own opinion.

life of people born with their Sun in Libra. Once they start a romantic relationship, maintaining peace and harmony

Planet ruling the sign of Libra is Venus, making these people

become the most important thing and their primary goal.

great lovers but also fond of expensive, material things. Their

Their charming personality and their dedication to each

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MBE BUSINESS MAGAZINE OCTOBER 2021

67


relationship makes their compatibility with others satisfying,

bars too high, and choose friendships that make them feel

but that fallen Sun they have to heal often creates trouble in

superior to the person standing in front of them. Their nature

their emotional world.

makes them indecisive which is why they might show a lack of. Still, this won’t make them any less invested in their

Libra is the sign of marriage, making its representatives open

relationships when someone else takes the baton and shows

for traditional pathways of love. Even though the element of

interest in them. Tactful and calm, they can communicate

Air gives them a lot of flexibility, they will still feel the strong

through any problem if they want to, and will often help others

pull towards tradition and their desires will eventually turn to

understand the other side of their personal conflicts and

love put on paper, well-organized and serving a purpose to

trouble with other people.

create a certain image for the outer world. In a way, each Libra is in search of a partner who has the ability to set clear

Family – Born into a family that gave them a certain

boundaries, as if expecting to be protected by them but

weakness of the Sun, Libra can often transfer guilt between

without their pride being endangered in the process.

family members without even being aware of doing so. In constant search for harmony these individuals have a

This is a sign deeply connected to sexuality for Scorpio rises

tendency to agree with their parents and siblings only to

where it ends. They search for deep, meaningful relationship

avoid conflict, being the one to pull back when a challenge

and although they don’t have trouble relating with people they

comes their way. They need to nurture their personality and

aren’t really close to, the only true satisfaction in their love life

often turn to solitude only to discover their own point of view

comes from complete surrender of body and soul. It is the

among many. If they are well built and worked on their inner

gravity of Libra to share their entire life with someone, with a

sense of power, they discover ease in being a good parent

challenge to be independent and aware of their core personal-

and role model, ready to share everything they know with

ity at the same time.

their children.

Libra Friends And Family Friends – Libra representatives are highly social and put their friends in the limelight, but sometimes raise their expectation

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JOIN RMA MBBP

CINEPLEX SAVE $4.00

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Address: 104-100 Dynamic Drive, Toronto, ON M1V 5C4

Tel: 1-855 (NOW-MBBP) 669-6227 Fax: 1-866 204-6888

Email: info@mbbpforyou.com Website: www.mbbpforyou.com

WE OFFER BOTH COMMERCIAL RESIDENTIAL

NEED A MORTGAGE? CONTACT : Amit Soni Mortgage Agent #M14001783 Call For Professional Mortgage Advice

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Direct: 1 866-667-1377 Ext: 205 Email: mortgage@mbeforyou.com Web: www.mbeforyou.com

MBE BUSINESS MAGAZINE OCTOBER 2021

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Career Overview As a resort manager, your job will include managing all aspects of a resort, including lodging, food and beverage management, human resources, housekeeping, attractions, and guest services. You'll be in charge of employees, finances, customer service, promotions, and quality control. Resort managers often have to work nights and weekends, putting in long hours to ensure the success of their establishment. Job Description Includes duties in three major areas: Daily Operations, Finances, and Marketing Resources

|

Customer Service

|

Human

Daily Operations, Financial, and Marketing Duties Resort managers oversee product stocking, accounting, and marketing efforts at the resort. As a resort manager, you'll hire contractors to perform services, such as painting or plumbing. You'll ensure that all supplies, from housekeeping materials to furniture, are in good condition and in stock. You'll monitor payroll, customer billing, and expense accounts. Customer Service Resort managers ensure positive customer experiences by maintaining high-quality facilities and remedying problems. At the resort, you'll conduct room, kitchen, and grounds inspections to make sure that they are all up to code. You'll greet guests at arrival, create standards surveys, and find acceptable solutions to problems that may arise. Human Resources Responsibilities As a resort manager, you'll be in charge of hiring, training, and scheduling new staff members. You'll set goals for employees and help your staff achieve these goals. You might also have assistant managers who you'll work with to manage departments, such as housekeeping, dining, security, and desk personnel.

Contact: 4382 HWY # 60, RR#1 DWIGHT, ONTARIO P0A 1H0 CANADA 1-800-387-2244 stay@algonquininn.com

WE ARE HIRING!

RESORT MANAGER

WE ARE HIRING!

HEAD CHEF JOB REQUIREMENTS

THE SENATOR HOTEL

&CONFERENCE CENTRE

LANGUAGE: ENGLISH EXPERIENCE: FRESH ABILITY TO SUPERVISE: 5 TO 10 PEOPLE SKILLS: Maintain Records of Food Cost; Consumption; Sales & Inventor y ; Prepare & Cook Food on a Regular or for Special guests and Events; Meals and Speciality Foods; Train Staff in Preparation; Cooking & Handling of Foods; South Indian; International; Super vise Cook & other Kitchen Staff. WORK INFO: Room & Board Provided

HOW TO APPLY Email: gm@senatorhoteltimmins.ca Phone: (416)-918-1356 (12:00 PM to 05:00 PM) Mail: 14 Mountjoy Street, South Timmins, ON P4N 1S4 Note: Anyone who can legally work in Canada can APPLY for this job, If you are not currently authorized to work in Canada, The Employer will not consider your job application

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INTEGRATED

TALECH

Works with Elavon’s processing services. Dedicated talech© support team is available 24/7 to help. Protect your business with data encryption. Accept payments from chip (EMV) cards. Accept payments from mobile wallets, including Apple Pay. Create product variations and define multiple prices/quantities.

talech© Point of Sale Solution

Designed for today’s small businesses, talech tablet based solution is easy-to-use and will help you manage your inventory, track sales and grow your business.

SMART TERMINAL

POYNT

Turnkey Solution Features a mobile and countertop credit card terminal, printer, signature pad, PIN pad and docking station.

Wireless freedom WiFi capabilities enables you to take the checkout (and tipping) to your customer, inside or outside your business.

Accept major payment types Process all payment types - contactless EMV cards, Interac and mobile payments such as Apple Pay®* (NFC) and many more...

Smart Terminal Solutions

Function meets form in a new breed of wireless terminal that delivers an exceptional guest experience. Poynt is an all-in-one smart device that looks great and gives both you and your guests a great view of every transaction.

MOBILE & ECOMMERCE Grow online sales across multiple channels worldwide. Widest variety of payment options available. Fit your needs and easily expand your global reach. Learn more about visitors of your online store. Help add value to your business. Ensure faster, uninterrupted online payment service.

Mobile & E-Commerce Solutions

E-Commerce is revolutionizing the market and giving businesses the opportunity to open up their doors to a global base of clients instead of operating only locally.

Address: 104-100 Dynamic Drive, Toronto, ON M1V5C4 Call: 1-866-667-1377 Fax: 1-866-204-6888 E-mail: pos@mbeforyou.com Web: pos.mbeforyou.com

E-Commerce


TECHNOLOGY TRENDS THAT WILL TRANSFORM THE INSURANCE INDUSTRY IN YEAR 2021

DMM DEPARTMENT MB Enterprises

In the year 2021 the trends in many sectors are diverting with

to the ease and convenience that are associated big time with

higher robustness towards the technology sector. This is

the involvement of technology with insurance leave alone

found to be relatively true for the insurance sector which

other financial sectors. Technology simply makes the use of

comprises of many diverse branches. These diverse branches

the insurance more reliable, and precise. Acknowledges the

includes Life Insurance, Mortgage Insurance, Business

different ways in which people want to make effective use of

Insurance, Travel Insurance, Auto Insurance, Health

insurance as a financial tool. The aim is although security in

Insurance, Home Insurance, & Commercial Insurance,

terms of the financial aspects, but also largely increases the

another type of business insurance. Also, includes rental

convenience factors as well.

insurance and other small & large insurance covers that are Thus, the involvement of the technology trends in the

MAKING A TRANSITION TOWARDS THE DIGITAL CHANNELS:

insurance sector is a massive testimony of the vital ingredi-

A transition towards the digital channels is seen as one of the

ents of insurance and its business needs. These are the

most common trends in the insurance industry that is on a

needs that are merged extensively with the economic values

role every passing day. Hence, the use of self-service digital

in Canada, while being a huge economic significance.

channels is also increasing mainly due to the ‘customer

important for the insurance sector worldwide and in Canada.

demand surges’. This will in return automatically increase the Insurance and technology is moving ahead at a fast pace,

adoption of the digital tools in the industry especially amongst

thus changing the trends in the insurance sector. This is due

the agents and the brokers.

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A survey conducted last year between the European

writing. It rationally helps in producing much more accurate

Insurance Executives (EIE) revealed some vital facts that can

and precise reports in a far shorter time. As in the insurance

be useful in the next phase. Survey concluded that 88% of

world ‘Time is money’ and can’t be ignored even if it’s a day or

the respondents believed that they expect a rapid transition to

a week.

digitization in the world of Insurance. Examples includes the signatures and the medical underwriting and going increasing-

HOW CUSTOMIZED DIGITAL SERVICES ARE PROVIDED IN INSURANCE INDUSTRY:

ly digital. This is primarily with the help of legally binding

Customization these days is playing its role everywhere in

e-signs or e-signatures, face recognition, telemedicine and

every industry which is highly dependent on the customers.

other technologies.

The personalization features always gives the insurers a

products that may need to be run offline, for example physical

AUTOMATION & MACHINE LEARNING: The use of automata and machine learning is now common in

competitive advantage which is a huge reliance towards progress. It also helps significantly in analyzing the consumer’s needs.

the insurance industry as well. The AI software are used intelligently for analysis and fast results. It allows the insurers

The probability of selling the insurance policies increases

and the brokers to automate many aspects of the insurance

automatically by offering certain products to specific custom-

process. These includes risk assessments, identification of

ers on certain prices. Customization and automatic results

frauds, as well as underwriting. It can improve the efficiency

always helps a great deal in this selection as it is based on

levels and more importantly improves the accuracy in terms

historical data and past results. These can vary from person

of the results.

to person but the role of the technology trends will definitely transform the industry for a sustainable future.

Machine learning in digital insurance plays a massive part as it improves claims processing and can also be automated. According to an expert in digital insurance AI can significantly help the insurers improve the turnaround cycle of claims as well as instantly and radically change the process of under-

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MBE BUSINESS MAGAZINE OCTOBER 2021

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3

MBE

inc.

YOUR SUCCESS IS OUR PASSION

Business Partners

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For More Contact Us! Information

104-100 Dynamic Drive, Toronto, ON M1V 5C4 1-866-204-6888

1-855-669-6227 info@rmacanada.com

Contact Us: Address: 104-100 Dynamic Drive, Toll free: 1-866-667-1377 Email: info@mbeforyou.com Toronto, ON M1V 5C4 Website: www.mbeforyou.com Fax: 1-866-204-6888

JOINT VENTURE FINTECH SELECT / RMA CANADA

MBE

inc.

JOINT VENTURE

YOUR SUCCESS IS OUR PASSION

CORE BUSINESS

We are pleased to announce that RMA CANADA - a subsidiary of MB Enterprises, has signed an agreement with Fintech to launch their Selectcoin Crypto-currency Solution. Selectcoin is a card-based digital wallet solution that enables customers to buy and sell crypto-currency through a point-of-sale at a retail location.

Free Crypto enabled POS terminal with Free Display and Signage for retailers and merchants. Helping you is what we do.

Address: 104-100 Dynamic Drive,Toronto, ON M1V 5C4 For more details about Selectcoin, please visit : www.fintechselect.com/fintech-selectcoin/ To know more about us visit : www.rmacanada.com

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MBE BUSINESS MAGAZINE OCTOBER 2021

Tel: 1-866-677-1377 | Fax: 1-866-204-6888 E-mail: info@mbeforyou.com

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TERREQUITY REAL ESTATE SERVICES BROKERAGE INDEPENDENTLY OWNED & OPERATED

Helping you is what we do.

Opportunities

MAHMOOD NAQVI BROKER

SYED HASSAN BROKER

SALEEM AKTHAR

SALES REPRESENTATIVE

GULZAR KHAN

SALES REPRESENTATIVE

104-100 Dynamic Drive, Toronto, ON M1V 5C4 200 Consumers Road, Suite 100, Toronto, ON M2J 4R4 (416) 939-9378 (416) 497-5949 www.mansoornaqviteam.com

SYED BAQAR KAZEMI

SALES REPRESENTATIVE



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