Revista_setembro_2025_EN

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EDITORIAL

Dear Partner,

We believe that success is built together. It is in this spirit of partnership that we share with you another important milestone in petMaxi’s journey.

We have recently successfully completed an external audit that ensured the renewal of our ISO 14001 and ISO 50001 certifications. This recognition reaffirms our commitment to responsible practices – both in environmental management and energy efficiency.

These steps are not just internal – they are directly reflected in the quality of the products we deliver, in strengthening our competitiveness, and, above all, in the support we provide on the ground.

We know how essential it is to rely on a solid, consistent, and evolving brand. That’s why we continue to invest in increased production capacity, new strategic partnerships, and the development of our teams – all to live up to the trust you place in us.

We count on you to continue taking petMaxi’s values and products even further.

Thank you for being part of this journey.

We are pleased to announce the continuation of our ISO 14001 and ISO 50001 certifications, which reflect our commitment to the efficient management of environmental and energy resources.

We thank all our customers for helping us get closer to consumers. Remember, we are always available to collaborate on events and initiatives you consider relevant to promote our brands. Contact us!

News

Rufia Adult Cat

Now also available in 20kg bags Perfect for those looking for greater savings, fewer trips to the store, and the same trusted quality as always..

SEPTEMBER 2025 | Quarterly Edition N.º 22

STRENGTHENING CONNECTIONS

Events and actions that reinforce our presence and strengthen strategic partnerships.

ZOOMARK, BOLONHA, ITALY

MAY

We have been following the evolution of this international trade show since our first participation, and this year, we once again strengthened our presence.

This edition was particularly meaningful: we celebrated 10 years of history and took the opportunity to share big news with the sector — the expansion of our factory!

Nacional Agriculture Fair

SANTARÉM, PORTUGAL

JUNE

From June 7 to 15, we took part in the National Agriculture Fair in Santarém, in partnership with Insectera.

We promoted our product happyOne Premium – Insect Protein, an innovation that continues to spark curiosity among pet owners.

40 th Specialty of the Rottweiler Clube of Portugal

SINTRA, PORTUGAL

JULY

On July 20, happyOne Mediterraneum, in partnership with Future Dogs, was present at the Rottweiler Club of Portugal’s Specialty Show, held in Almargem do Bispo, Sintra.

Sintra Dog Shows 2025

SINTRA, PORTUGAL

JULY

On July 26 and 27, the happyOne Mediterraneum brand, in partnership with Future Dogs, took part in the 42nd National Dog Show of Sintra and the 40th International Dog Show of Sintra — both key events in the dog breeding sector.

Our participation was part of a series of initiatives that reinforce our ongoing support for canine breeding.

launches on the way !

reveal everything in the next issue!

Viver Ferreira do Zêzere

FERREIRA DO ZÊZERE, PORTUGAL

AUGUST

From August 8 to 10, we participated in the Viver Ferreira do Zêzere event, held in the municipality that hosts our headquarters. This presence allowed us to connect even more closely with the local community, highlighting the value of direct contact with consumers and reinforcing our engagement with the region. It was a weekend marked by closeness, sharing, and a strong sense of belonging — pillars we proudly continue to cultivate.

CARE AND TRANSFORME

Sustainable initiatives with an impact on the environment, economy, and society

Waste Sent for Recovery

Sharing our results is part of our commitment to transparency and sustainability.

This year, we successfully directed the following waste for recovery:

FATACIL LAGOA, PORTUGAL AUGUST

Our participation in this annual Algarve fair is already a fixture in our calendar – and this year once again exceeded expectations.

During the ten-day event, from August 22 to 31, we had the opportunity to engage directly with the public, present our products to potential partners, and strengthen petMaxi’s presence in the national market.

VETERINARIAN’S TIP

Seasonal Diseases in Dogs and Cats:

The Role of Nutrition in Summer and Winter

The seasons bring not only climate changes but also alterations in the behavior, metabolism, and health of our companion animals. The good news? Nutrition can be an essential ally in prevention and support during these periods.

PAW Summer: heat,dehydration, and skin issues. During the warmer months, pets are more exposed to:

-Golpes de calor

-Desidratação

-Dermatites alérgicas e picadas de insetos

-Perda de apetite

How can nutrition help?

-Highly digestible and palatable formulas to maintain appetite;

-Inclusion of essential fatty acids (omega-3 and omega-6) to support skin and coat health;

-Minerals like zinc and B-complex vitamins for skin regeneration.

PAW Winter: immune system and joints on alert. Cold weather tends to worsen:

-Problemas articulares

-Baixa imunidade

-Rinotraqueíte, tosse do canil e infeções respiratórias

-Sedentarismo e aumento de peso

How to support with nutrition:

-Foods containing chondroprotective agents (glucosamine and chondroitin) for joint health;

-Natural antioxidants such as vitamin E and selenium;

-Adequate levels of protein and fiber to maintain muscle mass and ideal weight.

Year- Round Prevention

Adjusting the diet according to the season helps maintain health, improve quality of life, and reduce the need for medical intervention — a clear benefit for pet owners, veterinarians, and business partners.

Feeding well is also caring.

Dr. Rui Fortunato

These numbers reflect our daily effort to ensure proper waste management and to reduce the environmental impact of our operations.

More than just recycling, our goal is to raise awareness. That’s why we continue to actively involve our team, promoting good environmental practices that extend beyond petMaxi’s facilities.

Small actions, when combined, lead to big results — and this is a journey we proudly continue to walk together.

Internal Awareness Sessions

On June 5th, World Environment Day, we kicked off the first of several internal awareness sessions, aimed at reinforcing the importance of proper waste separation, as well as reducing and reusing materials.

These sessions were designed to be dynamic and engaging, creating a participatory environment that helps knowledge stick and encourages positive behavior change — both inside and outside petMaxi.

Sociedade Ponto Verde

Once again, we strengthened our commitment to sustainability through new training initiatives in partnership with Sociedade Ponto Verde.

These sessions covered up-to-date practices in waste management, recycling, and sustainable innovation, with a practical focus tailored to the petMaxi context.

We believe continuous awareness is key to integrating responsible habits into daily routines and amplifying each employee’s positive impact — both on and off the job.

Did you know ...

The green recycling bin (glass container) is strictly for glass packaging, such as bottles, jars, and flasks?

However, items like drinking glasses, plates, mirrors, and light bulbs are made from different glass compositions, often with additives or treatments that make them incompatible with the recycling process for packaging. Mixing these materials can compromise the quality of the recycled glass and affect the entire cycle. So, even if they’re broken, these items should always go in the general waste bin (non-recyclable container). This kind of simple information is essential for adopting correct recycling practices and contributing to a more efficient recycling system.

Heatstroke Dehydration Loss of Appetite Allergic dermatitis and insect bites Joint
behavior and weight gain Rhinotracheitis, kennel cough, and respiratory infections

BEHIND THE SCENES

The strength of petMaxi starts with our team.

MOMENTS THAT BRING US TOGETHER

Teambuilding 2025

Celebrating petMaxi’s 10th anniversary is also a tribute to the people who make this journey possible: our team.

To mark this special milestone, the team traveled to Madrid on May 17 and 18, where we shared unforgettable moments of fun, exploration, and connection — with a highlight being the visit to Warner Park.

We believe that valuing people is essential to continue delivering quality, closeness, and trust to our customers.

Team Lunches with Management

Lunches between management and team members continue to be a valued tradition at petMaxi.

These informal gatherings are a privileged space for open dialogue and sharing, where we strengthen team spirit, encourage cross-department collaboration, and nurture a more connected and motivating work environment. More than just a moment of socializing, these lunches reflect our commitment to strong human relationships and an organizational culture based on proximity and mutual respect.

DISCOVER THE OTHER SIDE OF PETMAXI

Who’s Who?

MEET THE DEPARTMENTS

This year we launched the “Who’s Who?” series on our social media channels, aiming to introduce the different departments at petMaxi and show how each team contributes to the company’s overall success.

The episodes are being released gradually, and so far, we’ve introduced the Human Resources and Logistics Departments.

In each post, we highlight not only the roles of each department but also the people who bring them to life every day.

With this initiative, we want to bring our partners and distributors closer to petMaxi’s internal reality, fostering transparency, recognition, and appreciation for our teams.

Behind the Scenes of Production

We recently launched the digital series “Behind the Scenes of Production”, offering a real, in-depth look at the various stages of our production process — from start to finish.

Episode 1 focused on the arrival of raw materials, highlighting the strict selection of ingredients that ensure quality from the source.

Episode 2 covered storage and the care taken to preserve ingredient characteristics.

Episode 3 revealed the grinding and mixing process — a key moment in preparing petMaxi recipes. The following episodes explore the remaining stages of production, all the way to final shipment to our customers.

With this series, we aim to bring our partners closer to petMaxi’s production reality, showcasing our commitment to quality, traceability, and trust in everything we deliver.

Get an inside look at what makes petMaxi food stand out — right from the source!

Follow all the episodes on social media.

Share them with your community.

CURIOSITY ON 4 PAWS

Get to know your loyal friend better.

A dog’s sense of taste is different from a human’s. It’s very special!

Did you know that dogs have only about 1,700 taste buds compared to the 9,000 that humans have? Even so, they can detect flavors like sweet, salty, sour, and bitter. And they have something we don’t: taste buds specifically for detecting water! These taste buds are located at the tip of the tongue and become even more sensitive after salty or sweet foods. That’s why your furry friend loves drinking water right after a treat!

BUILDING THE FUTURE

Today’s investments to grow tomorrow.

Project Update

Referring to the previous edition, we inform you that the 3rd packaging line is now fully operational.

This expansion represents an important step in petMaxi’s growth strategy, allowing us to significantly increase production capacity, enhance operational efficiency, and respond more quickly to market demands.

The addition of this new line also helps balance volume management and improves our service levels for partners and distributors.

Next step: a new automated shipping warehouse, expected to be operational by the end of the year.

QUALITY IN FOCUS

Excellence in pet food manufacturing

Nutrition for Dogs and Cats

Complete vs. Complementary Food

Dear reader, in the last edition, we clarified some labeling aspects of pet food. Continuing that, in this issue we want to demystify the terms on labels: “complete food” and “complementary food.” In the world of pet nutrition, there are many food options that may seem similar but have important differences. Clarifying these is essential to ensure balanced nutrition and the health of our pets.

According to applicable legislation, the definitions are: Complete food for animals: Food that, due to its composition, is sufficient to meet the daily nutritional needs of the animal. If this food is provided alone (with fresh water available), the animal will have a nutritionally balanced diet.

Example: dry foods (dog and cat) manufactured by petMaxi.

Complementary food for animals: Food that, due to its composition, only meets daily nutritional needs if combined with other food(s). Provided alone, it does not guarantee balanced nutrition.

Examples: snacks, biscuits, nutritional supplements, etc. When choosing food for your dog or cat, the important thing is to ensure that the daily diet is “complete” food rather than “complementary,” otherwise, you might just be giving them a “treat” instead of a balanced meal.

ENG.ª JOANA PEREIRA QUALITY AND

HEAR FROM OUR CUSTOMERS

We share authentic, sincere, and transparent testimonials that help us understand the impact our products have on your life.

Our kitties love the food. The results speak for themselves! Without a doubt, the best! I can honestly say we’ve tried many different brands, and none gave us the results we’re seeing now. Our Kurama has always been very sensitive.

@palavradecatarina

@shinobipets whatI’vereceivedseveralmessagesasking foodIgiveZukitokeephercoat sobeautiful.In2024,Idiscovered@ happyOnemediterraneumatFataciland I’minstantlyfellinlove!Ifmydogishappy, happy!

@buldoglabrador

Gasparzinho is a tricky one when it comes to shedding — he’s allergic to everything!!! But your food has been the only one that actually helped him.

SHARE YOUR EXPERIENCE!

GROWING PARTNERSHIPS

@paulacaldeirabrito

Ialwaystrytogivemyfurryfriendthe best.Andyourbranddefinitelycaught myattention—Portuguese,original products,grain-free…youwonmyheart.

We share success stories and the impact of collaborations with our customers and partners.

WEX

www.wex.pt

In this edition, we spoke with Nuno Moreira, CEO of WEX

PAW WHAT IS THE ORIGIN OF WEX?

WEX was founded in 2012 by Nuno Moreira and Francisco Capela. Initially, the company focused on the distribution of food and beverage products. However, they identified a strategic opportunity in the pet food segment — an area that was still largely unexplored at the time. It was in this context that they established contact with the General Manager of petMaxi, sparking a collaboration that would later lead to the joint development of several international markets.

PAW WHAT REGIONS DO YOU OPERATE IN, AND WHAT MARKET NEEDS DO YOU MEET?

The company initially focused on Portuguese-speaking African countries (PALOP) — Angola, Mozambique, Cape Verde, Guinea-Bissau, and São Tomé and Príncipe. However, as the sector evolved and new opportunities arose, it became clear that WEX needed to expand its international presence.

This led to a new phase of internationalization, through which the company entered markets like Macau, Australia, and Brazil. Later, WEX began exploring Francophone African markets such as Morocco, Ivory Coast, and Gabon, while also strengthening its presence in English-speaking countries like Ghana and Kenya.

PAW HOW MANY EMPLOYEES DOES WEX CURRENTLY HAVE, AND HOW HAS THE COMPANY EVOLVED?

WEX began with a very small team, reflecting its entrepreneurial nature and the hands-on approach of the early days. Today, the company has a team of 8 employees working across key areas. The founders still lead the business, supported by a Commercial Department, a Finance Department, and an Operations Department, which together ensure full process oversight and close relationships with partners and clients.

PAW HOW HAVE THE PRODUCTS BEEN RECEIVED IN THE MARKET?

petMaxi’s products have been very well received in the various markets where WEX operates. Consistent quality, brand reliability, and strong value for money have been key in building trust with both partners and consumers.

The products stand out for their nutritional formulation and the care put into their production — contributing to growing demand and high customer satisfaction. The brand is widely recognized for its commitment to excellence, which strengthens customer loyalty and supports growth across multiple markets.

This positive reception has helped position WEX as a key partner in the international distribution of pet food, and we aim to continue growing with strength and purpose.

@anatostaeducaodora

I’m loving it! It delivers on every promise. Congratulations!

PAW CAN YOU SHARE A SPECIAL MOMENT RELATED TO THE PARTNERSHIP WITH PETMAXI?

There’s a recurring story that I love to share — it’s almost become a signature of the brand in Cape Verde. Whenever we ask local retailers how “Campeão” is performing, their response is always spontaneous, like an unofficial slogan: “ Campeão is Campeão! ”

It’s a simple phrase, but deeply meaningful. It reflects the recognition and trust that the brand has earned among both distributors and consumers. Moments like this show that the work we’ve done over the years has a real and lasting impact — and that’s without a doubt the greatest sign of success in our partnership with petMaxi.

PAW REGARDING SUSTAINABILITY, WHAT ARE WEX’S PRIORITIES?

Although WEX is not a manufacturer, our commitment to quality is absolute. We work exclusively with reputable partners like petMaxi, whose mission and standards align with our core values.

We take an active role in selecting, representing, and promoting products that stand out for their reliability, nutritional quality, and alignment with the needs of the markets we serve.

We also maintain constant dialogue with our partners and clients, sharing market feedback and contributing to the continuous adaptation of the product offering — a process that drives innovation and enhances competitiveness.

In addition, we promote environmental awareness among our partners, encouraging more conscious choices in packaging, transportation, and logistics, and reinforcing our shared commitment to a more sustainable future.

PAW WHAT ARE THE BIGGEST CHALLENGES YOUR COMPANY IS CURRENTLY FACING?

WEX’s challenges are largely tied to the complexity of export activities. We deal with highly diverse markets that require close monitoring, constant adaptability, and strong responsiveness.

International logistics remains one of our main obstacles — whether due to high costs, currency instability, or customs and transport issues.

Time management is also critical: with a small team, everyone wears multiple hats, which demands a high level of organization and clear prioritization.

To face these challenges, we’ve focused on process efficiency, strong partner relationships, and building solid commercial partnerships that allow us to grow sustainably, even in demanding and ever-changing environments.

PAW WHAT SETS WEX APART FROM OTHER DISTRIBUTORS IN THE MARKET?

WEX stands out for its strong specialization in international markets — particularly in complex and challenging regions.

We combine in-depth local market knowledge with a personalized approach, maintaining close contact with clients and regularly traveling to the markets we serve. Our focus is on a medium- to long-term vision, rooted in building lasting and sustainable partnerships.

Agility, attention to detail, and a commitment to long-term relationships are the foundations of our growth and the traits that differentiate us in the international distribution sector. We believe success is built through consistency, strong human relationships, ethical conduct, and a well-defined purpose. That’s the vision that drives us every day.

We deeply value this partnership and look forward to many more years of continued success together.

Rua General Humberto Delgado, 470 Gravulha • Águas Belas
Ismael Chorondo
Daniel Carreño menendes

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