Smart Business Matters
GROWING A SMART BUSINESS
In today’s environment of constant change, challenge and opportunity, the need to continually grow and develop your business is key to its future success. A smart business makes excellent use of all of its resources, makes the right decisions at the right time, and is always looking for ways to improve.
o A positive cash-flow is critical for the stability and well-being of any business. How well are you doing this?
Are you frustrated with the way your business is performing?
o Do you really understand how your systems and processes are working?
● Continuous Improvement
Are you looking for a simple but effective way to become a smart business?
If you have answered YES to one of these questions, then take a moment to reflect on the following ● Focus on Your Customer
o Do you have a clear picture of who your customer is and why they purchase from you?
o Would they recommend you to family, friends and colleagues?
● Your People are your Best Asset
KEVIN BENNETT KB Business Solutions
o Do you waste time managing poor performance?
o Are you a great leader who coaches, motivates and inspires your team?
● Deeply Understand your Business
o Are you solving problems or just fixing them short-term?
o Do you have a culture of ‘we have always done it this way’?
● Coaching is Good
o Are you being challenged to think differently, see different perspectives and expand your boundaries?
o Are you being moved out of your comfort zone?
Over the next five issues we will explore each of the above in more detail. Next issue will provide further detail on - ‘Focus on Your Customer’ but before then, ask as many of your customers as possible the following question - what is the likelihood they would recommend your business to family, friends and colleagues? Ask them to rate you on a scale of one to ten – with one being not at all, and ten, certain to recommend. Record all comments as a valuable source of feedback.
ABOUT THE AUTHOR Kevin has over 30 years of experience working with international businesses identifying and implementing ways to become smarter and improve business performance. Practical, simple and effective solutions that really work.
IMPROVING YOUR BUSINESS WITH YOU Coaching and Mentoring Key Note Speaker Facilitated Workshops Customised Improvement Programs GET SMART - CALL KEVIN on 0407 144 963 Email kb@improvingyourbusiness.com.au SERVICING ALL OF THE SUNSHINE COAST Join us on Facebook: KB Business Solutions BUSINESS MATTERS 31
