Tevalis Technology: Enhancing Visitor Experience and Addressing Key Challenges in Theatres, Venues, and Leisure Operations.
Tevalis: The EPOS Partner That Evolves With You
Create an unforgettable experience for your visitors and patrons with our award-winning EPOS technology. Our bespoke On-Premise solutions, data-driven software and analytics, and third-party ticketing and box office integrations streamline processes and speed up service. Our award-winning technology currently provides onpremises and enterprise solutions for more than 1600 client installations and 8000 systems in the UK and internationally.
At Tevalis, we pride ourselves on dedication and commitment to all of our clients. We believe in working with all of our clients in true partnership and are very proud of the fact that regardless of whether the business is a global brand, small enterprise or an individual person, we always want to provide a professional and committed service, satisfying the varying requirements and budgets of all customers.
Our Client Community
Tevalis is proud to be working with thousands of businesses internationally that are passionate about bringing F&B and leisure experiences to us all. Look through our customers’ stories to discover how they utilise our technology to drive their businesses forward.
Tevalis is also a proud corporate partner of the Society of London Theatre and UK Venue.
Society of London Theatre and UK Venue.
UK Theatre is delighted to welcome Tevalis as a partner member and have them at this year’s Venue & Touring Summit.
Our Approach - Industry-leading technology for unforgettable experiences.
Venues need efficient EPOS systems and data-driven solutions to ensure that the business remains relevant and competitive, whilst also being flexible and capable of meeting industry demands. As labour costs are rising, margins are tight and EPOS technology is increasingly commoditised, the focus is on integrating hospitality systems across your business to ensure an outstanding customer experience every time, providing you with centralised control plus complete flexibility and scalability.
Our Ecosystem: everything in one place
Our consultative approach looks at what your business wants to achieve rather than technology for its own sake, founded on the Tevalis Ecosystem. Choose as much or as little as you need to fit your Venue and your plans, with the flexibility to easily integrate market-leading systems from more than 100 partners. Whatever you need, your Tevalis solution will grow alongside you and your business.
ON-PREMISE
Front-of-House hardware including EPOS terminals, Handheld Ordering, SelfService Kiosks and Kitchen Management Systems.
ENTERPRISE
Cloud-based Stock Management, Business Analytics, Centralised Management and cross platform apps.
INTEGRATIONS
With 150+ expert industryleading hospitality and retail systems including Payment Services, Mobile Ordering, Delivery and Reservations.
Scan to watch our case study with Riverside Studios here.
Fast and Reliable EPOS
The Tevalis EPOS is comprehensive technology designed by hospitality, for hospitality. With over 15,000 EPOS units installed globally, over 60 new locations installed with Tevalis EPOS every month, and 15 new EPOS systems built every week, our point-of-sale solutions are proven to maximise efficiency and optimise revenue.
INTERVAL ORDERING MANAGEMENT: Easy to use and fully integrated module
POS: Clear user interface
POS: Easy navigation
POS: Robust and reliable
INTEGRATED TICKETING: Increase secondary spend
OPERATIONS DASHBOARD: Fast transactions
CLOAKROOM MANAGEMENT: Easy for customers
Tevalis offered a solution that allowed a centralised management point, I was able to sit at a laptop and have 5, 10, 15 till points around the building as long as they came back to a centralised network. Efficiency is what we’re most happy with Tevalis, saving us lots of time.
“
Operations Director, Riverside Studios
Portable Tablets and Omni-Channel Ordering
TevX
Reduce wait times at intervals and busy peak times and increase secondary spend with a wide range of Usher Devices. From all-in-one PDQ devices which are fully integrated into the POS to dedicated usher tablets, we can mould a solution around your venue’s needs. Combine your venue EPOS system with innovative handheld ordering software to improve your customer experience. Our TevX platform enables swift and easy taking and processing of orders without the need to run back and forth to a POS, meaning your patrons order quicker, eat quicker and pay quicker.
The Choice Of Hardware Is In Your Hands. The TevX software can be installed on any device of your choice, including IOS, Android and Windows, creating a wireless ordering platform. Our modern Restful Service technology means you can continue processing orders offline without a database connection. Orders are stored locally on the device and once it reaches the Wi-Fi network, it automatically sends delayed orders across the network for preparation and processing.
Reduce time spent on data entry: orders can be processed directly through the software so your team can quickly move on to the next order.
Venue QR Code Order & Pay
Transform the way your customers enjoy food and beverages with our innovative order and pay solutions. Our platform enhances convenience, boosts secondary spend, and streamlines multibasket transactions.
Order F&B to Seat: Allow customers to effortlessly order anywhere on site, including in-seat, reducing wait times and enhancing satisfaction.
Increase Secondary Spend: Leverage targeted promotions and upselling techniques to drive higher average order values and boost overall revenue.
Effortless Multibasket Ordering: Simplify the payment process for multiple items, ensuring accuracy and reducing transaction times with seamless integration.
Scan to watch our case study with Regent’s Park Open Air
Theatre.
Additional On-Premise Solutions To Boost Productivity
Boost overall revenue with technology that encourages secondary spend and additional patron purchases. Streamlining the customer journey improves satisfaction meaning an increased likelihood of repeat visits, whilst processes for your staff are simplified and fast.
Kiosks
Ensuring a smooth customer experience is essential to all hospitality businesses. Speed of service is crucial, and self-service kiosks present various opportunities to increase sales and shorten customer journeys.
Increase your brand awareness with fully designed software. Include images of your venue or dishes and choose colour and font to match your brand.
Our in-house team can develop functionalities to suit your needs. This can include upselling algorithms to increase revenue and additional functions to streamline operations.
Boost transaction values: easier browsing and selecting prompt customers to add extra items to their orders. Faster and more accessible service also increases the likelihood of repeat visits to your venue.
Order Management Screens
Order Management Screens provide a consolidated view of all customer orders from the kitchen and bars and including interval ordering, improving quality and consistency throughout your teams as well as kitchen productivity.
Tailor your system to meet your kitchen structure; for example, introduce separate screens for different prep stations.
Intuitive functionalities such as Bump, Alerts, Flash Seconds, Bump Messages, Out Of Stock, and more, further streamline processes.
Layouts, permissions, fonts, colours, and functionalities can be customised to your business requirements and preferences.
Allergens and nutritional information are readily available to your staff and your customers through the recipe cards, ensuring their health and wellbeing at all times.
Centralised Venue Management
The Tevalis Centralised Management tool will provide your venue with the ability to centrally manage your entire EPOS technology across the estate.
A full central product catalogue will be created and centrally shared with each revenue centre using packages. Each package will contain cost centrelevel specific details such as screen designs, price bands, promotions, etc. By providing central control, this ensures greater security over site-level changes, resulting in a better-managed EPOS database structure and operational process.
Centralised Management enables the remote management of all on-premise solutions utilised by your venue, including EPOS, Kitchen Management System, Self-Service Kiosks, and Digital Menu Boards.
Deploying Centralised Management is a key tool for businesses to improve operational processes, eliminate fraud, and enhance security. All changes made to any site’s EPOS architecture are tracked and recorded using audit logs, making it easier than ever to understand and monitor modifications across the business.
We will also link your Active Directory to your Enterprise Portal to provide greater security over access to your EPOS systems.
Business Analytics For Performance Data and Reporting
Business Analytics
This cloud-based management tool is an essential addition to venue EPOS systems. In-depth data and analysis empower you to make proactive decisions to improve your operations further, and ultimately achieve key business objectives.
Easy-To-View Dashboard
Quickly analyse the performance of various areas of your business in a clear and informative overview.
Categorised Reports
Utilise over 200 reports with filters such as selected sites, specific areas, and more, for detailed analysis.
Automated Reporting
Reduce admin time with automated reporting, removing the need to search for specific reports and data.
Importer and Exporter Tools
Import historical sales data for increased transparency and export any reports for simple distribution.
TevBA
The free TevBA app ensures analysis of your business performance is easy, from anywhere, at any time.
Data is accessible anytime, anywhere
Completely customisable dashboard
Easy analysis with charts and graphs
Reports for all key areas of your business
View sales, cash up, and service reports
See developments in our release notes
Automate for any department
Select the reporting frequency
Easily edit or pause any reports
Compare past ROI with your new system
Export to CSV, Excel, and PDF
Import past sales, voucher, and budget
Receive messaging alerts
Key reports available
From any internet-connected device
Additional Enterprise Solutions To Maximise Efficiency
Stock Management
Reduce the damaging impact of poor inventory management with Tevalis’ comprehensive tool. Intelligent functionalities streamline stock processes with your team easily able to monitor orders, stock levels, wastage, and sales trends.
End-to-end stock control and reliable inventory management to put products in the right place at the right time, avoiding overstocking, untracked wastage, and reduced profit margins.
Recipe engineering tools increase ingredient accuracy with exact cost price per recipe, sales price in the POS, and gross profit made.
Automate procurement processes through an EDI solution. This provides a single point of control whilst seamlessly integrating with your chosen accountancy platform.
Seamless stock transfers between venue bars and stock locations.
Manage stock, stock takes, bar transfers and deliveries with our simple Stock app.
Insights
Functions such as forecasted sales, floorplan analysis, and a customisable dashboard, provide precise and detailed information based on accurate data and relevant metrics. Similar to all Enterprise modules,
Completely customisable with options to create dashboards for varying users with fully configurable, the dashboard displays relevant reports through charts and widgets.
Both provide valuable insight into the ongoing performance of your business and can be filtered by numerous dimensions for further detail.
Proactively adjust your operations to run more cost-effectively and generate higher profits with marketing that can be tailored to boost sales and attract additional customers.
Industry-Leading Ticketing Integrations
We integrate with:
Transform the way your visitors engage with your services by seamlessly connecting your EPOS system to your ticketing platform. At Tevalis, we specialise in providing robust integrations with a variety of ticketing systems, ensuring a smooth and cohesive experience for your customers from the very first interaction.
Imagine your visitors enjoying a streamlined journey right from the moment they book their tickets. With our integrations, check-ins become hassle-free, transactions are swift, and every interaction is more personalised—all contributing to an enhanced visitor experience that keeps them coming back for more. Let Tevalis help you create a unified system that enhances operational efficiency and elevates customer satisfaction. Give your visitors the seamless experience they deserve!
Benefits to you
Reduce time spent on data entry: orders can be processed directly through the software so your team can quickly move on to the next order.
Increase secondary spend by upselling food and drinks during the ticket purchasing path.
Reduce queues at peak times by offering pre-order functionality, all linked to the customers ticket.
Increase loyalty by offering member discounts. These are all linked to the customer’s ticket which can then be scanned at the bars and restaurants.
Benefits to your customers
Personalise your patrons’ experience with bespoke offers.
Reduce patron wait times and queueing.
Offer a more seamless experience from start to finish of the ticket purchase path.
Scan to watch our case study with Colchester Zoo
Additional Integrations To Enhance Operations
Venues require a flexible and powerful technology system that can efficiently process high volumes of transactions across all areas of the business, including bars and retail. The Tevalis Ecosystem can be tailored to meet the exact requirements of your venue, with easy-to-use yet sophisticated integrations that ensure your operations are simplified for staff and experiences are memorable for your guests.
Payments
Reduce your average payment process to just 20 seconds with seamlessly integrated payment service providers. Our industry-leading partners offer pay-at-table options for an effortless customer experience.
Order & Pay
With the development of new technology, patrons now favour fast and simple ordering methods. Integrating with online order and pay platforms enables your customers to easily order from their seats within the auditorium.
Reservations
Pre-booking tables is a key part of a customer’s journey before stepping into a venue. With Tevalis’ reservations partners, you enable customers to check availability, reserve tables, and more.
Workforce Management
Increase efficiency of planning rotas, revising staff time, and checking attendance with industry-leading workforce management integrations.
Finance and Accounting
Easy time tracking, cashing up and reporting, and automated invoice management processes are all simplified through intelligent finance and accounting integrations.
Sustainability
Help reduce your venue’s carbon footprint by integrating with an industry-leading sustainability platform. These companies provide various ways to offset the impact of your operations on the environment.
