Why Choose Tevalis?
Delivering hospitality technology since 2005, giving us almost 2 decades of experience in providing an outstanding full suite of industry-leading On-Premise, Enterprise, and Integrations solutions.
Tevalis technology continually processes £25+ million of customer sales transactional revenue per week, with a weekly avg. of 950,000 processed transactions, showing avg. spend of £25 per transaction. That's over £1.3bn in transactions processed every year!
Supporting over 10,000 systems across 2,500 clients globally through our 24/7 365 helpdesk support centre, and utilising global offices across Europe, APAC and ME.
Utilising our Open API’s, our technology ecosystem supports over 150 global partner integrations with leading 3rd party software solution companies.
Over £3mil invested in R&D over the last 5 years. Utilising our in-house skilled development teams across multiple disciplines including C#, Xamarin, Flutter, .NET, and Web.
Senior Executive team with 100+ years combined in hospitality technology experience.
BEST USE OF TECHNOLOGY 2023
The Tevalis Journey
In 2005, we had a vision of developing hospitality EPOS solutions built on scalable, flexible, and agile technology. Our journey to become the industry-leading EPOS, Enterprise, and Integrations partner began: now we provide our cuttingedge technology suite to over 1,700 operating sites globally.
We’ve grown significantly over the years. Based in our 16,000-square-foot head office in Hull, our various teams work continuously to develop the perfect ecosystem for every customer that comes to us and provide ongoing support and innovation for our client community.
Our technology is constantly evolving, and so are we, with widespread growth spanning the globe. We have offices in the UK, New Zealand, and the UAE: our plan is to work closely with all our clients to maximise the use of technology for years to come. Our growth and success allow us to serve large-scale customers and be their EPOS infrastructure partner.
Launch of the Tevalis Ecosystem, supporting 80+ partner integrations. TevX App Mobile launched.
Tevalis officially deployed our first EPOS system.
Release of first cloud-based technology Business Analytics and Customer Loyalty.
Centralised Management was released for multi-site control. Milestone of 1,000 EPOS systems installed.
First Enterprise
To be continued ...
Fiscal compliance in over 20+ countries and the offical launch and web-based self-service kiosk 2.0. Received £11.5m in PE funding from BGF to accelerate growth and initiatives.
Over 6,500 EPOS systems supported worldwide. Cash Management module added to the Tevalis Suite.
Official release of TevMenu and TevStock to improve operational effciencies.
Tevalis launched Kitchen Management, Self-Service Kiosks and Stock Management.
Expansion into Australasian region. Reached the 100 integrated partners milestone.
Expansion into UAE region, hosting our very first launch event. Moved into 16,000 sqft offices.
Offical launch of Digital Signage, release of all-in-one mobile POS and payments.
Offical launch of Insights. Invested £500,000 into research and development.
client, deploying over 100+ EPOS systems across a European wide estate.
Our Leadership Team
Tevalis is dedicated to continually developing all products within the Tevalis Ecosystem, ensuring your business meets and exceeds its objectives. Meet the experts delivering and enhancing our award-winning hospitality solutions.
James Cook Chief Executive Officer
James founded Tevalis in 2005, intending to provide innovative point-of-sale and management solutions for the hospitality industry. He has led the company’s growth to become a leading technology provider with a strong presence in the UK, Europe, UAE, and Asia. He provides clients with industry-leading solutions via R&D investments backed by outstanding training and support.
Director of Client Services
Joining Tevalis in 2023, Matt has over 25 years of experience in the hospitality industry, initially as an operator and more recently leading and nurturing client relationships as well as managing essential project delivery to enterprises. He specialises in account management, with valuable skills in leadership, business analysis, problem solving and program management.
Joining Tevalis in 2009 as a founding member, James is a highly experienced commercial and operations executive.
Passionate about the hospitality industry, James delivers Tevalis solutions and drives revenue growth throughout Europe, North Africa, the USA, UAE, and SE Asia. He has over 20 years of experience in sales, marketing, partnerships, and operations.
Anthony
Daniel O’Neill Director of Project Delivery
Daniel has vast experience in project management and delivery, business development, and operations. Leading the operational teams within Tevalis, his strong leadership skills with a proven record of achieving bottom-line impact and meeting changing corporate needs enable the successful delivery of multistage projects from initial concept to completion.
Chief Financial Officer
After qualifying as a Chartered Accountant with KPMG, Anthony has cultivated a passion for leveraging data to enhance performance and streamline processes across diverse businesses. With extensive experience in entrepreneurial and private equity-backed settings, he excels in managing stakeholder relationships and securing funding.
With over 20 years of experience within the hospitality and retail technology space, Hira joined Tevalis in 2022. Hira leads the operational, product, and development functions across Tevalis, ensuring our solutions are aligned with the needs of the industry. This enables our customers to embrace change and react quickly to consumer and market demands.
Kevin has over 13 years experience across hospitality technology, payments and telecommunications, in which he has developed long-lasting and mutually beneficial relationships. He heads the Tevalis Global Partnerships team, onboarding new integrations and strategic partnerships, and promoting integration technology for hospitality clients using Tevalis' EPOS solutions.
Starting in the POS industry as a 19-year-old, before Windows and when Cash registers were the common POS terminal! Andrew has over 34 years in the Hospitality sector in training, software development, project management, installations, technical support and sales. Successfully heading up our APAC division for over 5 years.
Andrew McClurg General Manager APAC
Kevin Dixon Director of Partnerships
Matthew Hume
Hill
James Humble Chief Commercial Officer
Hira Cross Chief Operating Officer
The Tevalis Ecosystem
Tevalis specialises in connected technology. Our award-winning hardware and software solutions are developed in-house: Tevalis offers On-Premise and Enterprise systems to fit your business, plus over 150 industry-leading integrations partners.
Our Services
Our intelligent solutions comprise high-performing touchscreen tills, self-service kiosks, kitchen management systems, and the latest in handheld ordering. On-Premise
The cloud-based management applications developed in-house are seamlessly integrated with the Tevalis On-Premise solutions. Enterprise
Integrations 02
We integrate with others in their expert fields, from reservation systems to payment services and everything in between.
Investing in new technology with Tevalis is more than just the software and hardware purchased. It’s also an investment in the commitment from our teams, ensuring that you can maximise your new technology ecosystem by offering support and advice on a range of other products and services.
04
The second project meeting will outline information for the implementation pack. If development work is needed this will be discussed.
01
The first project meeting will outline the initial timelines and expectations. Kit list, integrations, and infrastructure requirements will be overviewed.
System build day online or at Tevalis HQ and system sign off.
Live workshop to review system with System Delivery Technician, who will make changes where necessary.
Implementation pack passed to the System Delivery team and framework is built.
06
On-site installation with client sign-off once all EPOS, printing, and integrations tested.
Option to attend Tevalis HQ to stress test full kit. Final sign off before installation. 05
Training day online or on-site followed by staging and system sign off.
Working With You
Discovering our solutions
Our solutions consultants are highly knowledgeable and focused on determining the ideal digital strategy and hospitality technology for your business. Outline your current needs and future goals and together we’ll identify how our EPOS, Enterprise, and Integrated technology will add value to your business operations.
Managing your project
During the implementation of your new system, our project managers will be your main point of contact throughout the deployment process. Your assigned project manager will receive a detailed handover from the solutions consultant team and then work alongside you and your team to plan your project, ensuring all necessary provisions are in place and that the finished outcome meets your objectives.
How we build your complete system
Our expert System Delivery Team considers every detail of your products, functions, and visual aesthetic to create a customised EPOS designed to fulfil your business needs. We work closely with you to ensure your new system is set up exactly how you want it. Our cloud-based management tools are pre-configured with all your data, ready for you to take control and streamline your operations from day one.
Continuous product developments
We adopt a quality-first approach in product development. Working closely with you and our product team, our developers deliver monthly enhancements that meet client and market requirements. Specialising in every aspect of the Tevalis Ecosystem, our expert development team collaborates with our quality team to ensure all features are rigorously tested and meet quality standards. You can be confident in your complete Tevalis solution.
Ensuring you’re fully informed
Our training team will ensure time is spent with you and your team to teach you how to use all functions of your new system. Within our Training Team, we have specialists who focus on specific solutions, such as our Stock Management module. You’ll be trained by staff with a complete understanding of your new system.
Taking care of you and your business
Our experienced team of Account Managers are your dedicated, trusted advisors, helping you get the most from your investment and grow alongside our ever-evolving suite of product and integrated partner features and functionalities. Their passion is understanding your operations and sector, proactively identifying opportunities with you to solve business problems. Whatever you need, your expert Account Manager will be on hand to deliver.
Supporting you every step of the way
Our in-house Support teams cover all technical software and hardware support. We have 1st Line, 2nd Line, and 3rd Line Development, Integrations, and Stock support teams; Tevalis EPOS is installed with remote access, meaning our technicians can solve any issues or make changes over the phone. We’re available 24 hours a day, 364 days a year, ensuring you are always trading and supported by best-in-class after-sales care.
The Sectors We’re Innovating
Casual and Fine Dining Restaurants
Minimised data entry, simple yet adaptable user interfaces, comprehensive table management, and an array of On-Premise technology maximise restaurant efficiency.
Quick Service
Reduce back office administration whilst offering a hassle-free customer journey, ensuring repeat visits to your café, coffee shop, fast-food restaurant, or quick-service venue.
Pubs, Bars, and Clubs
Rapid repeat ordering functions, quick tab-to-table order transfers, and promotion setups such as ‘happy hour’ all contribute to an efficient and fast pub and bar operation.
Membership Clubs
Specialists in EPOS, order management and customer service, our user-friendly technology speeds up service and enhances member experience.
Competitive Socialising
Integrated gaming platforms synced with reliable EPOS and intuitive reporting tools create the perfect connected technology for competitive socialising venues.
Food Halls
Implement an extensive system to track and report across all third-party vendors at a site while providing each vendor outlet with its own system to manage its operations.
Leisure Attractions
Powerful, customisable point-of-sale solutions developed with fast-paced environments in mind, including time-saving features for peak operating hours and seasonal demand.
Theatres
Easy-to-use yet sophisticated EPOS and integrated technology ensure your operations are simplified for staff and experiences are memorable for your guests.
Stadia and Arenas
Fast, easy to use, and efficient technology that fully integrates with other systems, from ticketing and pre-ordering to loyalty.
Hotels
Powerful systems for all point-of-sale areas, from bars, restaurants, room service, and retail outlets, working seamlessly with integrated Hotel Property Management Systems.
Casinos
With technology ready to enhance the player’s experience, our integrations with gaming and membership platforms mean that casinos have the perfect connected technology system.
Cinemas
Implement cross-platform features with award-winning EPOS, innovative reporting and analytic tools, and industry-leading ticketing integrations.
On-Premise Solutions
Feature-rich technology that you can rely on during peak service and busy periods.
Our fast and flexible hospitality solutions work with you to meet and exceed your business objectives, with our teams supporting you every step of the way.
Point of Sale
Reliable point-of-sale software ensures all transactions are processed quickly and accurately.
Unique EPOS user interfaces give operators the functionality and menus they require in each sales area across all sites.
Configure offline modes to guarantee undisrupted trading during any network connectivity issues.
TevX Handheld Ordering
Intuitive software paired with your EPOS terminals, empowering staff to serve customers at the table.
Speed up service as orders are sent straight to your bar or kitchen in real-time.
Easy installation on any device, including IOS, Android and Windows.
TevMenu
Transform and innovate your traditional menus into interactive digital eMenus.
Digital Menu boards show time-specific menus and live out-of-stock items, all powered by TevMenu.
Centralised Management of all eMenus allowing estate-wide updates.
Kitchen Management System
Synced seamlessly with your Tevalis EPOS to simplify order tracking and completion.
Informative display showing live ticket times, product timers, priority orders, summarised tickets, allergens flagging, and more.
Tailor your kitchen management system to your kitchen's needs, including multiple touchscreens, for all sections, displaying unique order flows between each prep station.
Self-Service Kiosk
Drive an increase of 25% in basket value through upselling and visual promotions.
Customer engagement and satisfaction are improved through faster service and easier ordering.
Create new revenue streams through on-brand self-service points across your venue.
The fact that Tevalis worked with food halls in the past, and brands such as Puttshack and BOXPARK, coupled with the flexibility, reporting, and visibility around those third-party kitchens, was a huge factor for us.
Not many systems can do that and do it well. Tevalis is the only one that stood out for us as being the go-to system for our style of operation.
Fairgame
Discover the Fairgame and Tevalis solution here.
On-Premise | Point of Sale
The Tevalis EPOS is comprehensive technology designed by hospitality, for hospitality. With over 15,000 EPOS units installed globally, over 60 new locations installed with Tevalis EPOS every month, and 15 new EPOS systems built every week, our point-of-sale solutions are proven to maximise efficiency and optimise revenue.
POS: Easy navigation
POS: Easy order input
TABLE RESERVATIONS: Seamless integrations
POS: Robust and reliable
Benefits to you
The Tevalis EPOS is an intuitive and powerful infrastructure with functionalities to meet the demands and evolving requirements of the hospitality industry.
Easily identify trends in performance, such as topselling items, to tailor your menus, maximise margins, and increase profitability.
Utilise fast and effective input of orders with automated communication to the kitchen directly from the POS.
Benefits to your customers
Customise the visual design of your user interface and the features available to your front-of-house team: your exact requirements are met.
Detailed reporting and business analysis for proactive decision-making are accessible directly from the point of sale.
For 90% of hospitality organisations, EPOS is the starting position and central hub for activity and is critical to the successful operation of any hospitality business.
Reduced average payment processes through seamlessly integrated payment providers streamline your customers’ experience.
Fast and reliable point-of-sale technology guarantees customers a smooth ordering and payment journey, boosting satisfaction and engagement.
Promotions are always available for your customers, meaning they won't miss out on your offers.
Allergen and calorie information are easily accessible on the POS: your customers can trust that their health and well-being are at the forefront of your business.
POS: Clear user interface
How Tevalis’ EPOS can overcome your challenges
Is your old EPOS system unreliable and slow?
Latest hardware built for longevity
Customisable layouts for simplified processes
Tailored workflow to promote speed of service in all environments
Need a way to quickly check on-site data or stock?
Monitor products low in stock
Analyse daily sales against daily labour costs
Keep accurate track of spends
Worried about the speed of your service?
Unsure how EPOS will fit your new hospitality business?
Custom EPOS layout to minimise button pressing
Integrated payments reduce transaction speeds by up to 50%
Live table activity maximises staff engagement
Full consultation with product and technical experts
Comprehensive system delivery plan
Strategic planning for a smooth transition to the new EPOS system
Want to introduce new revenue streams through your EPOS?
Integrate with leading delivery platforms
Sync your EPOS with self-service kiosks
3rd party customer ordering integrations
Are you using an unintegrated legacy EPOS?
Streamline ordering processes with integrated payments
Maximise operational efficiency
Remove unnecessary administration costs through automations
We are delighted with the Tevalis system installed in all our restaurant and wine bars; it has been the perfect balance between intuitive user-friendliness and the flexibility we need to have the system tailor-suited to our needs. Impressive indeed, we will be using the Tevalis EPOS solutions across further sites. “
Discover the Vinoteca and Tevalis solution here. Vinoteca
Tevalis gives us a lot of freedom with functionalities, discounts, and easily being able to manage difficult situations: splitting payments, voiding items, error-correcting. The functionalities are simple for our teams, but they are also reportable in a way that we can track. The journals are incredible: you can see what everyone did at any point.
Vagabond
The opportunity that arose to put Tevalis in and then looking back 12 months later, it’s night and day to our business. It really did move things forward. If you’re in the situation where you need to make a change, I would certainly recommend looking at Tevalis.
Parogon Group
Discover the Parogon Group and
Discover the Vagabond and Tevalis solution here.
Tevalis solution here.
On-Premise | TevX and TevMenu
TevX Handheld Ordering
Combine your EPOS system with Tevalis’ innovative handheld ordering software to reduce wait times and improve your visitors’ journey. TevX enables swift and easy ordering, so your customers order quicker, eat quicker and pay quicker.
The TevX software can be installed on any device of your choice, including IOS, Android and Windows, creating a wireless ordering platform.
Our modern Restful Service technology means you can continue to process orders offline and with no database connection.
Reduced time spent on data entry: orders can be processed directly through the software so your team can move on to the next order quickly.
Did you know?
The Dojo Pocket is a powerful, compact tool designed to place orders with TevX and take payments.
“ The Lewis Partnership
The hardware takes up little space in already busy areas and is much more streamlined than any hardware we’ve used. The TevX handheld devices speed up service by cutting out the time going backwards and forwards between tables and the tills.
“
Create an interactive version of your traditional paper menus with the TevMenu. Customise the aesthetics to represent your brand: simply upload the files of your hard copy menu and complete your design through the TevMenu Designer within Centralised Management.
Interactivity to enhance customer experience, including pop-ups for upselling selected items.
Add text across your digital menu where applicable while selecting preferred font families.
Editable colour scheme to ensure the user interface meets your brand aesthetic.
Learn more about TevMenu from Village Hotels here.
On-Premise | Self-Service Kiosks
Available free-standing, wall-mounted and counter-mounted Compact
Did you know?
Tevalis kiosks drive an increase of 25% in basket value compared to the industry standard of 20%
Ensuring a smooth customer experience is essential to all hospitality businesses. Speed of service is crucial, and self-service kiosks present various opportunities to increase sales and shorten customer journeys. 74% of people are very likely to use selfservice kiosks in hospitality venues.
Increase your brand awareness with fully designed software. Include images of your venue or dishes and choose colours and fonts to match your brand.
Our in-house team can develop functionalities to suit your needs. This can include upselling algorithms to increase revenue and additional functions to streamline operations.
Boost transaction values: easier browsing and selecting prompt customers to add extra items to their orders. Faster and more accessible service also increases the likelihood of repeat visits to your venue.
Simplify the journey for increased convenience. Clear and flexible options with complete branding are more engaging for customers.
Attract different types of customers to your venue: providing the option to speak to a team member and to purchase via technology broadens your target audience.
Discover the Westmorland and Tevalis solution here.
Integrated payments not only quicken the ordering process but also provide a fast and secure process for customer satisfaction.
On-Premise | Kitchen Management Systems
Kitchen management systems (KMS) provide a consolidated view of all customer orders including delivery, improving quality and consistency throughout your teams as well as kitchen productivity.
Ticket View: View information in real-time
List View: Multi layout functions
Consolidated View: Syncs seamlessly with all Tevalis systems
Single Item View: Fully customisable
Benefits to you
Communication is enhanced due to the intuitiveness and responsiveness of kitchen management screens, across your kitchen staff to front-of-house and management teams. All Tevalis technology also communicates with the KMS efficiently to further improve organisation.
Tailor your system to meet your kitchen structure; for example, introduce separate screens for different prep stations.
Benefits to your customers
Utilise intuitive functionalities such as Bump, Alerts, Flash Seconds, Bump Messages, Out Of Stock, Recipe Card viewing, Course Status Views, Summaries, and more.
Layouts, fonts, colours, and functionalities can be customised to your business requirements and preferences.
With clearly displayed order information, your customers know that your staff has all the details needed to provide excellent dishes quickly and to the customers’ exact tastes. Easily deliver high customer satisfaction.
Allergens and nutritional information are readily available to your staff and your customers through the KMS Recipe Cards, ensuring their health and well-being at all times.
The KMS constantly communicates with Tevalis EPOS and API, meaning your team can immediately convey any products out of stock to customers.
Replacing the need for paper tickets, the clear display of all customer orders reduces human error, so service is always fast and accurate.
How Tevalis’ KMS can overcome your challenges
Unsure how a KMS would work in your kitchen?
During the consultation and project phase, we work with your kitchen teams to design the ticket flow as best suited to your kitchen operations. Tevalis KMS is also fully customisable, from a visual perspective to the number of screens. Our engineers and support team complete the full hardware configuration tailored to your needs, with continued support after installation.
Is your team missing new tickets sent to the kitchen?
The ‘Alerts’ functionality enhances the organisation in the kitchen with clear notifications, such as sound alerts when a new ticket has come through. Plus, easily ‘Bump’ completed tickets off the screen to focus on the remaining tickets. If you’re bumping a starter, then the mains will send off to the kitchen automatically.
Want to improve organisation and speed of service?
Orders are sent to a specific screen and when each staff member finishes their part of an order they can instantly pass it on to the next station. With uncluttered screens, there is no confusion as to what part of the process an order should be in, so even during peak times your kitchen flow is seamless. For increased efficiency and accuracy, your expo team can also have a screen to see exactly what they’re waiting on.
Not meeting your kitchen KPIs?
The KMS has several features to ensure KPIs are met. Synced with the Tevalis Business Analytics module, quickly observe productivity levels of staff and multiple sites through datadriven reporting. The ‘Timer’ function will display how long a ticket has been active. The ‘Flash Seconds’ feature will set a ticket to flash once it has been active for a predetermined amount of time.
Tevalis offered a fast, efficient and capable ecosystem. On top of that, the added benefits of a kitchen management system and kiosks were a real bonus for us, as well as the integrations with partners. “
Wesmorland Family
Discover the Westmorland Family and Tevalis solution here.
Enterprise Solutions
Intelligent management tools empower proactive decision-making and boost business growth.
Our comprehensive and reliable hospitality software communicates seamlessly with your on-premise technology, providing detailed reporting and management of all areas of your business.
Insights
Predict future sales performance with current sales data, alongside conditions such as weather, geo-locations, and bank holidays.
Floorplan Analysis enables granular research into ongoing trends in your sites. This can have a significant impact on the profitability of each area within a venue.
Sales Mix Analysis facilitates investigation into the popularity and profitability of your products. Proactively adjust your operations to run more cost-effectively.
Business Analytics
Operators have full access to data through over 240 reports, including analysis on sales, service, security, cash up, and KMS.
Automated reporting provides key data to specific users in a convenient way, without the need for manual searching.
The dashboard summarises top-level data and live updates of your latest sales feed.
Centralised Management
Unrestricted user interfaces can be easily designed within the EPOS Designer function.
Easily manage and update your EPOS system settings, including price changes, promotions, VAT rates, currencies, and user permissions.
The Packages feature provides multiple configurations of your systems to cater for events and seasonal menus and can be scheduled for activation at specific times.
Stock Management
The dashboard utilises live updates so you can monitor your stock, deliveries, and purchases in real-time.
Recipe engineering tools increase ingredient accuracy with exact cost price per recipe, sales price in the POS, and gross profit made.
Orders are sent directly from Tevalis Stock to your suppliers, simplifying stock-taking and tracking of variances and GPs.
Cash Management
The Banking Wizard manages your cash ups and banking, guiding you step by step. Each step is specific to each site and has areas for all assets within a venue.
The Bankings section displays an overview of all outstanding and historical bankings. View details such as the house float amount, variance, banked status, and more.
Users can issue handovers, which require authorisation to ensure the process is always secure. This means all handovers can be easily monitored and tracked.
As a Restaurant Manager, I can’t praise Tevalis enough for revolutionising our operations, from streamlining orders to managing inventory it's truly elevated our efficiency. Tevalis isn’t just a tool; it’s a partner in our success, ensuring our customers receive top-notch service every time. If you’re in hospitality, Tevalis is the solution you’ve been searching for!
Fazenda
Discover the Fazenda and Tevalis solution here. “
Enterprise | Insights
Proactive data-driven decision-making is crucial to any food and beverage operation, and ongoing changes within the hospitality industry mean that the capability to make effective business decisions is more significant than ever. With the ever-changing market conditions in mind, Tevalis has built a tool to enable this.
Functions such as forecasted sales, floorplan analysis, and KPI analysis, provide precise and detailed information based on accurate data and relevant metrics.
Dashboard
With graphical analysis and live data, the dashboard provides easy access to business performance data.
Completely customisable with options to create dashboards for varying users.
Fully configurable, the dashboard displays relevant reports through charts and widgets.
Quickly view data such as year-on-year performance, percentage growth over the last year, and more.
KPI Analysis
The KPI Analysis area of the Insights tool has two key functions: Trends and Snapshot.
Both provide valuable insight into the ongoing performance of your business and can be filtered by numerous dimensions for further detail.
These include site, price group, product group, product type, sales area, session, and cost centre. The data can also be filtered by date.
Sales Forecasting
One of the most advantageous functions of the Insights tool is forecasting.
Sales performance data is considered alongside conditions such as weather, geo-locations, and bank holidays, meaning future sales performance can be predicted.
The forecast provides figures for each day and each site and will be used in reporting to determine overperformance or underperformance.
Floorplan Analysis
The Floorplan Analysis tool enables more granular research of ongoing trends in your sites.
This can have a significant impact on the profitability and success of each area within a venue.
Select which site or group of sites you want to analyse or select all sites for a complete overview. Data can also be shown for specific dates or periods.
Sales Mix Analysis
This function enables in-depth investigation into the popularity and profitability of your products.
Proactively adjust your operations to run more costeffectively and generate higher profits.
Marketing can be tailored to boost sales and attract additional customers.
Utilise data for price adjustments and investigations into popularity or profit changes.
Enterprise | Business Analytics
All information from your On-Premise hardware is synced, meaning you receive up-to-the-minute, reliable data.
Easy-To-View Dashboard
Quickly analyse the performance of various areas of your business in a clear and informative overview.
Categorised Reports
Utilise over 240 reports with filters such as selected sites, specific areas, and more, for detailed analysis.
Automated Reporting
Reduce admin time with automated reporting, removing the need to search for specific reports and data.
Importer and Exporter Tools
Import historical sales data for increased transparency and export any reports for simple distribution.
TevBA
The free TevBA app ensures analysis of your business performance is easy, from anywhere, at any time.
Data is accessible anytime, anywhere
Extensive operations dashboard
Easy analysis with charts and graphs
Reports for all key areas of your business
View sales, cash up, security, and service reports
See developments in our release notes
Automate for any department
Select the reporting frequency
All 240+ reports can be automated
Compare past ROI with your new system
Export to CSV, Excel, and PDF
Import past sales, voucher, and budget
Receive messaging alerts
Key reports available
From any internet-connected device
The enterprise suite has been one of the defining factors of Tevalis. It allows us to get real-time business analysis on wages and revenue, and allows us to make better business decisions on the fly. One of the best uses for Tevalis is product analysis, looking at which items sell better during certain periods. It’s helpful as we can cycle our menu options and tailor them to what the customer needs.
“
Discover the Puttshack and Tevalis solution here.
Enterprise | Centralised Management
Centralised Management enables estate-wide changes across all your key sales areas to your EPOS with the touch of a button, along with multi-faceted reporting to enhance manager decision-making and control.
Riverside Studios Tevalis offered a solution that allowed a centralised management point, I was able to sit at a laptop and have 5, 10, and 15 till points around the building as long as they came back to a centralised network. Efficiency is what we’re most happy with Tevalis, saving us a lot of time.
EPOS Designer
The EPOS Designer feature utilises a simple drag-anddrop motion to add new functionalities to your Tevalis EPOS interface across all or selected sales areas.
Edit the aesthetic of your EPOS
Activate changes at certain times and sites
Maintain consistency and branding across all sites
Packages
The Packages feature creates new menus or makes changes estate-wide and can be scheduled for activation at specific times.
Make changes to all or selected sites within minutes
Reduce administration time
Update all EPOS from one location
Estate-Wide Product Catalogue
Easily view your entire product catalogue across all your sites. This enables concise analytics and swift adaptations to menus or products.
Accurate company-wide reporting
Set different price bands to different sites/locations
No extensive upfront setup costs
System Settings Control
Manage the entirety of your Tevalis POS system, including any price changes, promotions, VAT rates, currencies and user permissions.
Set up different price groups for different sites
Create and launch custom promotions
Configure user group restrictions
TevMenu and Kiosk Configuration
Create, adapt, and activate your TevMenu; manage and update your self-service kiosks.
Update kiosk product group, products, and measures
Make changes to TevMenu and kiosks anywhere,
Maintain efficiency and consistency across all On-
Discover the Riverside Studios and Tevalis solution here.
Enterprise | Stock Management
Accessible Dashboard
The Stock Management dashboard utilises live updates so you can monitor your stock, deliveries, and purchases in real time across your site or group-wide estate.
Live updates on deliveries, stock values, purchase liability and purchase approvals.
Three comprehensive dashboards include Inventory, Stock Period, and Company.
Ensure all processes are up to date, such as unconfigured ingredients and recipes.
Recipe Engineering
Recipe engineering tools increase ingredient accuracy with exact cost price per recipe, sales price in the POS, and gross profit made.
Accurately track what is used and wasted.
View a suggested sales price based on the target GP set.
Include extra details such as preparation notes, equipment to use, and imagery.
Parogon Group leveraged Tevalis Stock Management to seamlessly order over 1.25 million items from suppliers over the past year, showcasing the system’s efficiency and reliability. “
Parogon
Group
Electronic Supplier Management
Automate procurement processes through an EDI solution. This provides a single point of control whilst seamlessly integrating with your chosen accountancy platform.
Interchange messages between Tevalis Stock and Supplier Stock systems.
Eliminate supplier paperwork.
Direct electronic sending and receiving of Purchase Orders and Purchase Invoices.
Discover the Parogon Group and Tevalis solution here.
Nutritional and Allergen Profiling
Easily adhere to the Government’s introduction of required calorie labelling and Natasha’s Law with all nutritional and allergen profiling documented against every recipe.
TevStock
The TevStock app enables the completion of all outstanding purchase orders while communicating seamlessly with the Stock Management module for complete transparency.
Include nutritional values such as calories, sugar and saturated fats.
Record allergen information on nuts, dairy, gluten, and more.
Key information is available to view on any FOH device.
Create and complete stock transfers between sites/locations.
Perform stock takes with the ability to save part way for completion at a later date.
Accept deliveries in and replenish stock.
Purchase Invoicing
Par and Consumption Ordering
Standing Order Templates
Supplier Management
Central Processing Unit Suit Transfers and Locations
and Line Checks Allergen and Nutritional Profiling
Smartphone App
Stock Taking/Stock Periods Audit Log Automated Reporting Finance Integrations Release Note Updates
Our longstanding client Parogon Group utilised Tevalis Stock Management to order over
Enterprise | Cash Management
Achieve full transparency into the money on site and money banked, allowing for potential tender variances to be traced for simplified analysis and rectification. Cashing-up processes are streamlined and admin time is reduced.
Dashboard
The dashboard clearly displays an overview of your entire estate, so management can easily view the banking activity across all sites.
Total Cash Overview summarises total cash recorded on site and total cash waiting to clear the bank
Last Bankings By Site overviews the status of the most recent banking at each site
Data is displayed on simple charts and tables
Handovers
Accurately record any exchange of cash from one staff member to another mid-shift. All handovers can be easily monitored and tracked for additional financial transparency.
Record who is involved in the handover, and when
Cash variance automatically calculated
Authorisation required for increased security
Bankings
Quickly find historical bankings, continue an existing banking, create a new banking, record bank deposits, and record clearance of money at the bank.
Data recorded in each step of the Banking Wizard is shown
Detailed list of actions can be viewed in the Audit Log
Export banking details to CSV or PDF
Discover the Coastfields and Tevalis solution here.
Eliminate manual calculating issues with a step-by-step guide, with each step specific to each site. Areas for all assets within a venue are also displayed.
10 simple steps with actions to take
The system creates the steps in the wizard relevant to each site’s setup information
Balance remaining clearly shown throughout the steps
Assets
Analysis and rectification are simple as your venue’s assets are configured in the set-up area. This consists of all areas which hold money, such as PDQ and cash.
Create new assets
Edit or delete existing assets
Inputted assets determine which steps of the Banking Wizard are relevant to your business
Cash-Up Online
Simplify your end-of-day process and use the web portal to reconcile expected revenue, removing unnecessary admin and potential human error.
Cash up by sales areas, individual POS or user, or as a cumulative total
The Cash-Up Wizard walks you through the reconciliation of cash, vouchers, PDQ, and other tenders
All non-cash tenders will pre-populate allowing you to concentrate on the variances from your cash
Tevalis is great if you're looking for a system which is user-friendly, has all the reporting at the touch of a button, is webbased, and if you want to make changes quickly. The partnership between Tevalis and Coastfields is really important.
Tevalis is one of the few systems in the market that can be fully adapted to all types of businesses thanks to its flexibility that fits any style of operation. For a multi-site business like ours, Tevalis was the obvious choice for us. It works very well in our restaurants as well as our shops – two different businesses but fully centralised.
This solution moved us forward a great deal and there are more avenues to explore, like mobile ordering, kiosk ordering and pickup. Catering is such a big part of our operations and there was a lot of pressure to get it right. I’m proud of how things have worked out, from the initial decision all the way through to how the solution has been implemented and seeing the impact on our business.
Sam's Riverside
Colchester Zoo
Discover the Sam's Riverside and Tevalis solution here.
Discover the Colchester Zoo and Tevalis solution here.
Integrations
Optimise food and beverage operations, reduce costs, improve customer experience, and create new revenue streams. Integrated technology is key: an ecosystem of solutions removes pain points and enhances customer satisfaction. API access is vital in modern technology for seamless communication and integration between diverse applications. Standardised interfaces enable interoperability, allowing developers to connect systems, share data, and streamline processes.
Payments
Pay at Table
Turn tables 4 times faster
Reduce human error
Mobile Ordering
Improve service quality
Streamline the order process
Increase customer spending by 20-40%
Workforce Management
Monitor employee hours
Easily accessible rotas
Track staff costs compared to revenue
Collect real-time customer feedback
Improve the quality of service
Retain and recover guests Feedback
Unified view of guest transactions Simple room look-ups from the POS Revenue reporting and analytics
Engagement before, during, and after
Complete event control
Track guest spending
Track all online orders
Simplify processes for staff
Earn additional revenue
Reservations
Pre-book tables and take deposits
Manage all inquiries
Send booking reminders
Loyalty
Increase multichannel loyalty
View and analyse customer habits
Direct communication with customers
Gift Cards/Vouchers
Customisable gift cards and vouchers
Finance analytics and reporting
Tevalis allows us to look at every hour of the trading day individually and deep dive on what is working and what isn't.
One of the best integrations we have is with our booking system SevenRooms. Tevalis can track all our guests’ visits and record every transaction and spend per head that will be saved into our guests’ profiles for internal review.
Sam's Riverside
Integrations | Everyday Innovations
Payments
Our innovative payment partners offer various ways to expedite transaction processes, from portable PDQs to reliable fixed units. Average sales can be reduced from one minute to 20 seconds, meaning faster customer service.
Mobile Ordering
Did you know?
Mobile ordering can achieve an increase in customer spending by up to 30% and a 68% boost in tips?
Easily empower your customers to order in a way that suits them with Tevalis’ integrated mobile ordering partners. From QR code scanning to appless ordering, all orders are efficiently communicated to the Tevalis EPOS.
Leveraging the power of integrations and partnerships means you can deliver more for your business.
Workforce Management
Increase efficiency of planning rotas, revising staff time, and checking attendance with industry-leading workforce management integrations. Accelerate processes such as payroll, HR and absence, and team scheduling.
Delivery
Customers favour quick and easy delivery services: integrating with one of our partners is essential to meet customer expectations. Deliveries are streamlined with an aggregated platform for orders from any online service.
Integrations | Customer Essentials
Reservations
Integrated reservations platforms enable simplified management of bookings in one easy-to-view space. A designated bookings area in the Tevalis EPOS reflects any reservations, changes, or updates made by your customers.
Did you know?
Parogon Group has achieved +10% more happy guests through their Yumpingo integration.
Loyalty
Retaining customers is challenging at the best of times: offering loyalty rewards is a flexible and powerful way to increase customer engagement. Send personalised offers on favourite products to increase footfall in your venue.
We partner with over 150 technology providers
Our integrations cover all verticals for hospitality operations: these are our strategic partners for each vertical. We also work with numerous other technology providers in these spaces and can work with you to integrate your system with the providers that you need. Get in touch with our Partnerships team to find out more.
Giftcards/Vouchers
Increase repeat customer visits through easy reward schemes. Integrated gift voucher platforms not only incentivise your loyal customers but also empower your business with key purchase analytics and finance reporting.
Feedback
Transform valuable feedback into actionable insights with market-leading feedback integrations. Determine weaknesses and strengths in your customer service, product offerings, delivery times, and more.
Integrations | Operational Efficiencies
Property Management Services
Ticketing
Property management integrations provide a unified view of all guest transactions across F&B areas within your venue. Specifically tailored for hotels, BnBs, and guesthouses, these platforms increase operational transparency.
Sustainability
Streamline your visitors’ journey before, during, and after events. An industry-leading integration with Tevalis’ partners ensures ticketing is reliable whilst offering additional data on customer purchases and ticket sales.
Finance and Accounting
Easy time tracking, cashing up and reporting, and automated invoice management processes are all simplified and automated through intelligent finance and accounting integrations. Plus, enhance your data analysis with cash flow insights.
Did you know?
Tevalis and GiftTrees' partnership has planted over 250,000 trees so far.
Help reduce your business’s carbon footprint by integrating your Tevalis hospitality landscape with an industry-leading sustainability platform. These companies provide various ways to lessen the environmental impact of your operations.
Franchising
Tevalis enhances franchising with innovative tech solutions, boosting efficiency and customer satisfaction. Strategic collaborations provide franchises with comprehensive tools to streamline processes and drive growth.
Exhibitions
James Humble, Chief Commercial Officer
Attending these key industry events is a fantastic opportunity for us to demonstrate our complete Tevalis Ecosystem, from our essential On-Premise solutions to our innovative cloud-based management tools. We also gain valuable insights into the various hospitality sectors by networking in person with our highly valued client and partner communities.
Charities Industry Events
