Not this Christmas.
With 20 years of hospitality experience, Tevalis has actionable advice on optimising your tech stack to make this festive season your best yet. Find out the top venues people search for when organising their Christmas celebrations, and our top tech tips for how these venues can maximise the increased footfall.
Plus, hear from some leading hospitality brands on how they use their technology to solve common industry challenges.
Q4 is notorious for being one of the busiest periods, and not just for hospitality operators. Many people will be organising Christmas parties and events and searching for the best places to host them.
Already, Google searches for ‘Christmas party venues’ have increased by 123% over the last 3 months. But which types of venues are searched for the most?
It’s no surprise that restaurants are one of the most popular venues for Christmas. Searches include:
‘Best restaurants for Christmas party’ with an increase of 600%
‘Christmas party restaurants near me’ with an increase of 750%
Hotels are a popular venue for big corporate events all year around, so its no surprise they’re popular at Christmas as well. Plus, people use the festive period for short Christmas breaks. Searches include:
‘Hotel for Christmas party’ with an increase of 126%
‘Christmas breaks with entertainment” with an increase of 180%
Competitive socialising continues to gain momentum as more and more people want an experience as well as drinks and food. Specific searches include:
‘Christmas escape room’ with an increase of 488%
‘Christmas party activities’ with an increase of 336%
‘Christmas experiences near me’ with an increase of 631%
Despite not being a typical Christmas party venue, we couldn’t talk about the top Christmas spots without mentioning theatres. Theatre popularity skyrockets during the festive season due to a much-loved type of show: the pantomime. Searches have already increased:
‘Pantomime’ with an increase of 124%
‘Pantomime near me’ with an increase of 410% and an average monthly search volume of over 27000
‘Christmas pantomime near me’ with an increase of 650%
So, how can you optimise your operations and maximise revenue during the festive season?
When you visit a restaurant at Christmas, you’re either: merry, jolly, or praying the food turns up quickly, so your in-laws don’t have another reason to disapprove of you.
Don’t leave your customers’ prayers unanswered. Utilise your EPOS systems to give your guests seamless experiences.
Every hospitality business uses point-of-sale systems. Many innovative features can boost your operations, especially at Christmas.
Your Tevalis EPOS system can automatically bundle products to apply promotional pricing based on selected items, providing flexibility for various festive promotions.
mPOS software enables your waiting staff to take orders on a handheld device and immediately send these to the kitchen for prep.
Pop-ups for upselling are built into the system, encouraging staff to promote additional items, and increasing average order values. On the Nice List:
Kitchen management systems (KMS) provide a consolidated view of all customer orders, improving quality and consistency throughout your teams. KMS Tech Tip: Order Alerts
The Tevalis KMS has an ‘Alert’ functionality. A sound alerts your kitchen staff when a new order comes through. Never miss a dish during busy periods or from big groups!
The Tevalis partner network is the largest in the industry. With over 150 leading integrations partners to choose from, you can scale your EPOS system and boost your Christmas profits even more.
Learn more about our integrations here
Christmas celebrations often mean large groups and bookings. Integrating with a comprehensive reservation platform means all reservations and customer updates are shown in your EPOS.
You probably have to hire temporary staff over the busy Christmas period, which can make managing your workforce more complicated. However, leading workforce management integrations make rotas, HR, and payroll much quicker and easier
Want to add another revenue stream to your festive plans? Integrate with a delivery platform so your customers can enjoy your Christmas menus in the comfort of their homes!
Celebrate Christmas across Staffordshire & Cheshire with Parogon. From festive dining to exclusive party nights and magical moments with Santa, Parogon Group can make sure your festive event is unforgettable.
We decided on kitchen screens; we always used tab grabbers before. We also introduced TevX mPOS; we used to write things on pads. These were a big change: we have 40 kitchen screens and 50 TevX handhelds in total.
In terms of our whole system, it completely changed during that period when we first put in all the new technology across the board: the team took to it straight away. It’s intuitive. The handheld ordering is like having a POS screen on your table side.
Click below to watch our case study with Parogon Group ...
With large event spaces, tailored festive menus, and rooms to stay over, hotels are a popular choice for hosting events.
Here are some tips on how you can optimise your hotel operations during the festive period.
Maintaining efficient stock management and control is also one of the biggest challenges F&B operators face, especially during high-traffic periods such as Christmas.
Recipe engineering tools increase ingredient accuracy with exact cost price per recipe, sales price in the POS, and gross profit made. By integrating cost analysis and sales data, the system calculates an optimal price point that ensures festive profitability while remaining competitive!
Analysis and monitoring of your business performance across all departments within your operations is crucial. Business Analytics gives you over 200 detailed reports, from sales trends, cash flow, service, and more.
Access historical data and conduct analysis: reviewing past Q4 performances can give key insights into what you should do or what you shouldn’t do for the upcoming year!
A Customer Management system is an effective way to build engagement and loyalty with your customers, whilst gaining key behaviour data.
Customer Management Tech Tip: Christmas Offers
Create and deliver tailored Christmas discounts and offers based on in-depth customer data, such as purchase history, points earned, and more.
EPOS systems without integrations are like Christmas dinners without the gravy. Sure, it works, but it can be so much better! Tevalis has over 150 leading integration partners so you can choose the best providers for your business.
Learn more about our integrations here
Leading payment integrations reduce average sales time from one minute to 20 seconds. Faster and easier service for your customers.
Implementing a property management solution can reduce costs, increase direct reservations, and enhance the overall operations of your staff and guests.
Hotel finances are probably more challenging to track than most F&B venues. That’s why integrating with an accounting platform can simplify key processes such as cashing up, invoice management, and reporting.
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From memorable Christmas parties and private events to traditional Christmas Day dinner and their popular Party
From first meeting with Tevalis, nothing has been too much trouble. They’ve helped us through the journey of proof of concept right through to our recent opening last year. In fact, Tevalis is almost a department of Village now, it’s that close working.
Working with Tevalis, looking at how they’re managing their APIs, their mobile platforms, and also how that integrates with the rest of the business, Tevalis has helped us several changes in the management processes.
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Click below to watch our case study with Village Hotels ...
Competitive Socialising venues combine the traditional eating-out experience with the modern addition of games and contests. Ranging from the likes of crazy golf, darts, shuffleboard, virtual reality experiences, and more, these types of venues are great for group outings and festive celebrations.
Did you know that 74% of people are highly likely to use a self-service kiosk in an F&B setting? Kiosks offer a fast and convenient ordering experience for customers.
Include automated festive upsells and offers on your kiosks. You can easily increase your average basket order value by 25% with
mPOS operates with real-time order transmission. This is an effective software for improving the speed of service and increasing your revenue across the venue.
mPOS allows seamless splitting of bills with the option to divide items or apply equal charges. This makes the customer journey convenient, especially for large groups.
Tevalis’ Stock Management module has the tools to solve festive challenges, with enhanced supplier visibility and in-depth analysis of stock leakage.
Stock Management provides real-time data, empowering you to track waste, identify variances, and reduce leakage with a series of parameters that can highlight where to improve.
Not sure which integrations are right for your business? Our dedicated partnerships team can provide expert advice on how best to optimise your competitive socialising EPOS system with integrations.
Learn more about our integrations here
For streamlined customer journeys, integrate with a mobile ordering provider. From QR code scanning to appless ordering, these orders are communicated back to the Tevalis EPOS for optimal efficiency.
Integrated gift card providers simplify the gift card process with print and post fulfilment, purchase analytics and finance reporting, and completely customisable gift cards.
Integrating your EPOS system with a gaming platform provides an omni-channel platform to provide a seamless player experience across any device or channel.
London Shuffle Club is the ultimate venue for all your Christmas party needs. With a range of Shuffle areas over three beautiful floors, there’s something for every group from 20-450 people.
Tevalis’ Stock Management tool also allows us to track our stock daily and export reports for auditing. The planning and designing of the menus are key, so being able to see the margins for key products and optimise the performance is imperative.
Ultimately, we want our customers to enjoy the game and enjoy the hospitality and enjoy them at the same time. We take the orders straight away where the customer is and we can take payments straight away, and Tevalis allow us to do that.
Click below to watch our case study with London Shuffle Club ...
Pantomimes are a unique British event that brings together families and friends at Christmas. Maximising this seasonal footfall is key to operational success for theatres, and your hospitality technology is the best way to boost ROI.
Theatres have specific needs, which means our EPOS systems have specific tools and modules to accommodate all aspects of theatre operations.
Boost your revenue with interval ordering. This enables additional food and drinks to be ordered for the interval at the beginning of the theatre experience.
Reduce wait times at intervals and busy peak times with a wide range of Usher Devices, including all-in-one PDQ devices fully integrated into the POS.
Reduce human error and miscounted cash whilst also appealing to your audience: most people prefer card payments and don’t carry cash.
Tevalis Centralised Management provides a vast range of tools to maintain efficiency and consistency across all your On-Premise solutions.
Centralised Management Tech Tip: Commission Sales
Monitor customer purchases and order management across multiple traders: the centralised product catalogue directs orders and revenue to the correct vendor.
Theatres require a powerful technology system that can efficiently process high volumes of transactions across all areas of the business, including bars and retail. Integrations can help optimise your festive operations.
Learn more about our integrations here
An industry-leading integration with one of Tevalis’ partners ensures ticketing is reliable and simple whilst offering additional data on customer purchases and ticket sales.
Tevalis is the only EPOS provider that has a fully integrated card and tablet device. Our partnerships with Clover and Dojo empower our clients and their venues.
Integrations for loyalty and CRMs provide a flexible and powerful way to boost customer engagement. You can easily send personalised offers and discounts around seasonal periods to boost footfall in your theatre!
Established in 1932, the multi-award-winning Regent’s Park Open Air Theatre is one of the largest theatres in London and is situated in the beautiful surroundings of a Royal Park. “
There was a lot being done manually. A lot of homemade spreadsheets and pulling information from here and there, rather than using your till system to do that for you. We needed to modernise the system: part of the problems we were having was due to old hardware.
The tills used to freeze all the time, we used to get a lot of drop transactions because the tills weren’t keeping up with the card machines, so there were a lot of discrepancies. That has completely been eradicated. Some of the innovations, like the Dojo Pockets, are really popular with the team because it’s a lot simpler than it used to be.
Click below to watch our case study with Regent’s Park Open Air Theatre ...
Q4 is an incredibly busy time for hospitality operators. With the right tech in place, you can make this the most profitable and enjoyable time for you and your customers.
Tevalis is a leading hospitality technology partner with decades of experience in delivering complete EPOS systems for growth.
Click here to speak to one of our consultants today!
