RH Uncovered Haywards Heath Edition April 2017

HAYWARDS HEATH EDITION - APRIL 2017

Delivered to 21,000 Homes and Businesses - Issue 49

www.rhuncovered.co.uk

IN THIS ISSUE READER COMPETITION

WIN a Family Day Pass to Fort Fun GARDENS The Green Green Grass

ly Fami WinyaPass to Da

PET CARE Should You Take Your Pet On Holiday?

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Every month, we talk to over one hundred thousand South of England households – Do you want to talk to them too?

These days, the options for marketing your business are almost limitless.

A few years ago, all most people did was chuck a listing in the Yellow Pages, join a local networking group and rely on word of mouth.

In the 21st century, the landscape’s changed, a lot. New media’s come in, in a big way; and every few months there’s a new ‘shiny object’ that’s described as ‘the one thing that businesses must do’.

At Mantra Magazines, we’ve got an alternative. Because, whilst Facebook and Google are important, every single month we can testify to the fact that print advertising is not dead. In fact, it’s thriving.

Over the last 10 years I’ve really built up a good rapport with RH Uncovered and I really trust what they do for me, so on that basis I really wouldn’t feel that I would go anywhere else Tim Burberry, Tim Burberry Plumbing and Heating

They are very easy to talk to, nothing is ever too much trouble and they get things right, first time.

There is no stress involved in dealing with them. They know what I want and return something that is pretty much perfect Greg Fergusson Fergussons Auto Services,

Every single year since we started out, our business has grown; and there’s a simple reason for that: businesses want to reach out to their prospects in a way that’s genuine, trustworthy and builds relationships.

The fact of the matter is that it’s a lot more difficult to do that online, when your prospect doesn’t get to retain your message, dwell on it and decide whether it’s for them or not.

For strong, long-lasting and profitable relationships with your target market, print advertising is still where it’s at, and given that advertising with our magazines can give you access to over 100,000 homes, that’s no surprise.

Call us today on 01342 718348 for more details on how we can help you.

Hear more from Tim, Greg, and other customers, on our website at www.mantramagazines.co.uk/customer-testimonial-videos

 Multi-room  Home Cinema  Hi-Fi Surveillance  Lighting Control Norman Hobbs, of Haywards Heath are at the cutting edge of exciting and versatile multi-room entertainment systems, home automation and surveillance.

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WELCOME

Hello...

This month, the days are getting longer and warmer as summer comes clearer into focus with the arrival of the long Easter weekend. The weekend will see keen gardeners head out into their green spaces and those of us dreaming of getting away start holiday planning, appropriately we’ve got the tips to achieve the perfect lawn and ask whether you should take your pet on holiday?

Our cover story this month features Fort Fun in Eastbourne, the town’s premier outdoor play attraction which is preparing for the Easter break with a new look. If you’re looking to get involved in the fun, we’ve got a family day pass for you to win!

Enjoy April with us, whether you are planning time at home with your chocolate eggs and hot cross buns or a day out in Sussex or Surrey, catch up with our great lifestyle features and local community content.

Don’t forget you can contact our community writers by emailing featuresdesk@mantramagazines.co.uk if there is something you would like to see in the magazine next month.

It’s over to you! The RH Team

Contents 6

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COMMUNITY

Community News 12

COVER STORY

Fort Fun 16

HOMES

Simple Ways To Make Your Home Allergy-Friendly 22

GARDENS

The Green, Green Grass (The Grass Can Be Greener…)

26

HEALTH

Choosing A Home From Home 28

PET CARE

Should You Take Your Pet On Holiday?

ADVERTISING SALES Nikki Relffe-Arnold, nikki@mantramagazines.co.uk Heather Porter, Nadine Lindsay, info@mantramagazines.co.uk

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FEATURES EDITOR

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MANAGING DIRECTOR Matthew Arnold, mjarnold@mantramagazines.co.uk

ACCOUNTS Mandy Notridge, Credit@mantramagazines.co.uk

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Jacob White, jacob@mantramagazines.co.uk

ARTICLE WRITERS Jacob White, jacob@mantramagazines.co.uk Shelley Welti, shelley@mantramagazines.co.uk Nikki Relffe-Arnold nikki@mantramagazines.co.uk

COMMUNITY WRITER Georgia Lambert featuresdesk@mantramagazines.co.uk

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COMMUNITY

Alison’s Shine Story

Shine is a national charity with local peer support networks for adults in their 20s, 30s and 40s who often miss out from standard support services. There is never a good time to have cancer and the team at Shine is aware that younger adults face different challenges to their older or younger counterparts.

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hine’s vision is to offer support that suits their lifestyles, within an empowering and understanding community.

Shine Sussex is the local branch run by Alison, a loving mother and a cancer survivor.

Alison had just become a single mother of a 4-year-old when she was diagnosed with stage three breast cancer.

She first visited her GP with what seemed like an infection; however, when there was no improvement she was sent to the Park Breast Centre in Brighton and underwent a triple assessment, mammogram and ultrasound and had biopsies of the swollen area. After a wait, she received the devastating news that she had cancer.

“During the diagnosis, cancer was never mentioned as a possibility – I was only 35.

You’ve seen the adverts where the world falls away when they give you a cancer diagnosis.

Well, I think I was more stunned and frustrated that there had been no urgency at any stage” Alison said.

Alison bravely underwent surgery, chemotherapy and radiotherapy, during her experience, she didn’t have a

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By Georgia Lambert great support network which is something she wished was different. She attended a support group with people 30 years her senior and felt out of place and too young to be experiencing cancer.

She found it hard to juggle appointments, arrange transport and childcare. Being a full-time mum and having cancer proved a real struggle, then Alison found Shine. After going to their annual camping event with her son she met people of her age who were in similar situations, and she felt like it was the support group for her.

“It was somewhere you could say anything, throw in some dark humour, say the things nobody thinks you should say, be happy, be angry and be whatever you want. Shine gave me a place where I felt normal, and I am happy to say that five years later I am cancer free!”

“I set up the Sussex branch of Shine as I understood there was a real gap in the services for younger adults, especially those of us who want to set ourselves up for a career, a home and those who are looking after children or trying for a family” Alison says.

The charity provides a

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friendly environment to meet others in similar situations, and it’s run wholly by people who have experienced a cancer diagnosis in the 20 - 40 age range. Local network leaders are all volunteers and they organise monthly informal get-togethers.

These events will normally be held in cafes or pubs, and the activities include walks, bowling and dinners and people are welcome to bring partners or children.

Shine helped Alison when no one else understood what it was like to juggle treatment with family and work commitments.

After Alison’s surgery, the charity continued to support her with both the mental and physical side effects – they will always be there for her.

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For more information about Shine Cancer Support, visit: www.shinecancersupport.org/

COMMUNITY

Galen Therapy Centre’s Passage To India Bolney-based Galen Therapy Centre was opened in 2002 by lead consultant, Julia Robertson, who has since treated more than 8,000 dogs with arthritis, musculoskeletal issues and chronic pain.

J

By Georgia Lambert

ulia has huge experience in this specialism, which may be small but sadly the incidence of these types of medical problems are widely spread in dogs and are so often misunderstood and misdiagnosed.

“So often we think our dogs are getting older because they are slowing down, but what is frequently happening is they are suffering chronic pain. During my time treating these dogs, the results have been incredible, and the treatment gives these dogs a renewed quality of life” said Julia.

Anyone who has suffered or is suffering chronic muscle pain, such as ongoing back pain, will know that it can change your whole perception of your life and your activity levels. Chronic pain sits relentlessly under the surface of our conscious pain threshold that often causes a negative influence on our life and living perception.

This problem can also be found in dogs. A relatively small trauma such as a trip or a twist can affect them profoundly because of the chronic pain

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which can be confused with the mishaps of getting older.

A typical scenario is to take a dog to the vet if they are lame or slowing down, which is the correct course of action.

However, sadly chronic muscle pain is particularly difficult to diagnose and the lameness presented is often thought to be as a result of osteoarthritis. Arthritis is a common condition that dogs develop as they get older, however, the persistent pain is often the source of the apparent ‘ageing’ process.

Galen Myotherapy (‘Myo’ meaning muscle) is a handson therapy and exercise management. Using appropriate, effective and targeted massage technique and physical management to manage the chronic pain and muscle

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inflammation. The consultants treat chronic muscular pain from underlying conditions or from old injuries.

Julia says “Chronic pain will have a profound effect on your dog’s behaviour. I believe that dogs can get headaches in the same way we do and I have seen many dogs present with symptoms of photosensitivity, fatigue, retiring from all activity and interaction.”

Next month, a team of Galen Myotherapists is jetting off to India to treat dogs and to train canine professionals in Bangalore, so they too can help dogs that are suffering like our beloved pets. They will also perform a study with the city’s street dogs gathering data that will aid them further with diagnosing chronic muscular pain in dogs.

For information on the centre, visit: www.galentherapycentre.co.uk To donate to the Indian trip, please visit their JustGiving page: www.justgiving.com/crowdfunding/ galenmyotherapyindiamission

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COMMUNITY

Rockinghorse Celebrates Its 50th Anniversary By Supporting The Special Care Unit In Haywards Heath To mark their Golden Jubilee, children’s charity Rockinghorse has created a gift box for each baby discharged from the Trevor Mann Baby Unit in Brighton or the Special Care Baby Unit in Haywards Heath.

By Georgia Lambert

I

nside the box is a special 2017 graduation babygrow and bib, courtesy of personalisation gift company 3 Blonde Bears, a handmade sensory blanket donated

by Project Linus UK, and a gold-plated Rockinghorse pin badge and charity wristband for parents - the box itself has been created by the team at Face Media Group.

Louise Bartha, Appeals and Trusts Fundraising Manager at Rockinghorse, said: “We’re delighted to have gifted our very first baby box in celebration of a baby boy from Burgess Hill discharged from the Special Care Baby Unit. Huge thanks to our partners 3 Blonde Bears, Face Media Group and Project Linus UK for making these gift boxes possible.”

Jo Myles, Founder and Managing Director of 3 Blonde Bears, had premature twins in 2009 explains why she’s supporting the project: “Both Amelie and Dexter were taken to the Trevor Mann Baby Unit at birth and then moved to

the Special Care Baby Unit in Haywards Heath, before coming home six weeks later.

The support offered in both units was excellent. I am extremely pleased to be supporting Rockinghorse with the baby box project in their 50th year.”

Rockinghorse was set up in 1967 by Dr Trevor Mann as an appeal to provide the first neonatal incubator outside of London. The fundraising was a great success, and the equipment was purchased for the Royal Sussex County Hospital in Brighton to treat premature babies. The appeal marked not only the beginning of the charity but also the early days of what later became the Trevor Mann Baby Unit.

The dedicated team at the Special Care Baby Unit (SCBU)

at the Princess Royal Hospital in Haywards Heath cares for premature and sick newborns in the Mid Sussex catchment area who require short term high dependency care. Rockinghorse is a vital supporter of SCBU, where more than 250 babies are treated each year.

Rockinghorse is working with the SCBU to help improve the facilities and provide the necessary equipment they need to continue high-quality neonatal care. As part of their 50th-year celebrations, they are funding the reconfiguration of the unit, with the introduction of Metavision, an electronic patient record system.

In 2015 there were 284 admissions to the SCBU, and there is a real need to improve the services which are currently available within the unit. The reconfiguration will allow the nursery to be expanded, creating more space for emergency admissions and provide better access for mums to visit in wheelchairs as well access for neonatal transport incubators.

Rockinghorse would love to hear from parents with babies recently discharged from the Trevor Mann or Special Care baby units, who would like to claim their baby box free of charge.

Call Louise at Rockinghorse on: 01273 330044 or email: louise.bartha@rockinghorse.org.uk

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COVER STORY

Fort Fun

Looking for somewhere to take the kids this summer? Eastbourne seafront family favourite ‘Fort Fun’ has once again opened its gates to invite families in for some all-year-round fun and frolics!

By Jacob White

T

he popular adventure park changed ownership in 2014 and has undergone a makeover to give the attraction a fresh look! Visitors can now enjoy exciting new features such as the Giant Play Fort and Bouncy Pillows, as well as old favourites, including the American Golf Adventure and Splash Park!

Fort Fun provides a multitude of both indoor and outdoor amazing amusements, exhilarating play areas, mini golf adventures, bouncy fun and much more, making it an obvious top choice when sizing up where to take the kids to keep them occupied on a hot summer’s day in Sussex or Surrey.

Competition Time!

We’ve teamed-up with Fort Fun to offer you the chance to WIN a family day pass to Fort Fun this summer. For more information on how to win, visit our website: www.rhuncovered.co.uk

SEN sessions at Fort Fun Since February, Fort Fun has been offering complimentary SEN sessions which provide exclusive use of the venue for children and young adults with special needs and their families.

For more information about Fort Fun and to pre-book discounted tickets, please visit: www.fortfun.co.uk 12

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What’s on offer this summer?

This summer, visitors to Fort Fun can enjoy the following attractions which have been improved:

Mini Golf Adventure This jaw-dropping 18-hole mini golf course has had a complete revamp with new turf and obstacles!

You don’t need to be Rory McIlroy or Jason Day to take on this challenge. The entire family will love testing their skills at the crazy golf hurdles including bridges, ramps, sharp corners and hidden holes!

Carousel and Dodgems No adventure park would be complete without rides!

If you enjoy a taste of the traditional, have a go at the refurbished dodgems and miniature carousel! Sit back and enjoy the charm!

Diggerland Diggerland will feature fluffy sand, slides, interactive play and fun construction site signage.

Bouncy Pillows Fort Fun is proud to unveil the only bouncy pillows in this part of Sussex! These bouncy additions are surrounded by soft sand – children will love jumping high for a great view of the whole park!

Giant Play Fort This enormous new addition to Fort Fun will see little ones amused for hours; whether they are climbing, sliding, swinging or playing with one of the many interactive zones!

Extensive Sand-pits There are now more than 100 tonnes of gloriously golden sand surrounding all of the outdoor play areas including the Jungle Gum, Ball Game Court, Bouncy Pillows and Diggerland – take your shoes off, feel the sand between your toes and dive in for some summer sand fun!

Imaginative Role Play Village Feed their imagination!

Kids will love venturing into their imagination with Fort Fun’s miniature play village, an educational entertainment area with role-playing activities and props.

Ball Game Court Goal! Game, set and match!

Whatever your game, sports enthusiasts can enjoy shooting some hoops or scoring goals in our contained ball game court, with a super soft and sandy ground.

Stage with Kids Entertainment The all new wooden stage will feature daily shows and fun from Fort Fun’s fabadousa Partyman entertainers. You might even be invited to come up on stage and join in with dancing or magic tricks!

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Secure Shredding Destruction Do you need confidential or sensitive documents securely destroyed?

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No business can afford their confidential or sensitive documents or files falling into the wrong hands. Studies suggest identity fraud is often committed through criminals obtaining information from bins.

Data protection is a hot topic and businesses are expected to comply with the laws that support the protection of information whether it’s record management or the ultimate data destruction.

S4B Document Solutions understands and offers a service where all documents are safely and securely shredded at our premises.

Document and Archive Storage Do you need an off-site storage facility?

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If your business is becoming overloaded with documents and records that you have to keep for compliance or legislative reasons then our document management system is the answer.

We offer clean, secure and confidential storage of all of your company files, records and documents - whether it’s just one box or thousands of boxes we can help!

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Five Minutes with Mike Founder and Owner Mike Potts Why did you decide to get ISO accreditation?

“The reason we decided to get accreditation is that although we receive a lot of customer testimonials and a high retention rate we couldn’t qualify this but an accreditation does.

We want to take the next step to improving where we are and lead us to being a better business.”

What does the accreditation mean?

“All of our business procedures from start to finish were independently audited by management system specialists CQS. The award recognises S4B Document Solutions commitment to an exceptional quality of service and customer focus as well as compliance.”

How does the accreditation help offer customers peace of mind?

“We’re experts in the secure storage and ultimate secure destruction. The ISO grading we’ve achieved is a global benchmark for quality and means we’re at the forefront of our industry and all destruction work we carry out for example is followed-up with a certificate of destruction.”

Who can you help?

“We work with businesses of all sizes from large to small. We can offer a price comparison with your existing storage provider, so contact our friendly and reliable team. We offer the highest possible service level and our staff are comprehensively screened and CRB checked.’

“Contact us for a no-obligation quote. Our business is about being simple and we’re all about providing the highest level of service possible. We have a 97% retention rate, so come and join our very satisfied customer base.

Give us a call!”

and have recommended you to others” Law Firm, East Sussex

HOMES

Simple Ways To Make Your Home Allergy-Friendly Increasing numbers of us are suffering from allergies associated with the home; tackling allergy causes can be easier than you may think. This month we’ve got tips for trying to keep allergens at bay and ways in which you might be able to reduce pollen and dust which all too often lead to allergies.

By Jacob White Avoid chemicals If you or a member of your family suffers from allergies, it is a good idea to avoid harsh chemicals like ammonia when you buy cleaning products. Some furniture polishes, detergents and fabric softeners contain chemicals which can exacerbate an allergy. Instead, opt for eco-friendly products, or even make your own!

Using kitchen stock items such as baking soda, vinegar and lemon you can really clean-up!

Thorough cleaning You don’t need to be a Kim or Aggie from TV show How Clean Is Your House? However, if you do suffer from an allergy, it is worth cleaning your home thoroughly once or twice a week.

When buying a vacuum cleaner, look out for a quality high-efficiency particulate arrestance (HEPA) filter which has a far higher success rate of picking up tiny allergens that other vacuums often simply disturb but not fully gather up.

Reduce clutter At any time of year but especially during the pollen season, it is a good idea to clear away as much clutter as possible. That can be extra cushions, boxes of clothes or other items which take up space and gather dust – by making space you can make it more difficult for allergens to attach themselves.

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Mould-free bathrooms To prevent a lot of allergies from triggering keep your bathroom clean and mould-free – scrub tiles regularly and make sure to regularly clean the shower curtains. Good quality shower curtains can be washed in a washing machine, and it is a smart idea to towel-dry the bathtub and wet areas once you’ve used it to prevent mould from building up and it will also help to keep the air from being too humid.

Dust properly Dusting is a simple but effective way of ridding the home of allergens, however, for it to be a success you need to do it properly. Try using a damp cloth so that allergens can stick to the cloth instead of lifting the cloth into the air only to fall back down onto the surface which you have just ‘cleaned’.

Clean bedroom With most of us sleeping anything between six and nine hours a day, it’s important to minimise the allergens in our bedroom. During the height of hay fever season make sure you wash your sheets at least once a week in hot water and dry them indoors. Your mattresses collect dust – home for dust mites which cause severe allergies. Make sure you professionally clean your mattresses at least once every six months. If you have children, think about washing their soft, cuddly toys regularly as these can

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collect and harbour allergens in the bedroom and wider home.

Stay pollen-free During the hay fever season, it is important to keep the level of pollen you transfer to your home down as it’s likely you’re in-andout of the home. One quick fix is placing a doormat outside your front door and ask guests to take their shoes off as they enter your home. It’s a good idea to change your clothes when you get home from work or a day out as pollen can settle on clothes and be transferred easily.

Window management It’s challenging to predict the pollen that you or someone in your house is allergic to. It’s best to manage when to and not to open your windows. As a general rule plants pollinate between 5.00am and 9.00am, so it is a good idea to close windows at those times and open them at sunset when the levels of pollen are at their lowest. If possible use air-conditioning units during the hay fever season to avoid allergens.

Pet care Allergens like dust and pollen settle on animal fur which means as soon as the animals come indoors so do the allergens. Before letting pets in, the best thing to do is to give your pet a thorough brush and make sure you vacuum your home at least a couple of times a week and avoid pets in your bedroom.

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GARDENS

The Green, Green, Grass (The Grass Can Be Greener…)

Now is the perfect time to kick-start lawn care as the grass awakens from the dormant winter period, by following some simple steps, you can help maintain healthy grass which looks and feels great!

By Russell Cobley

B

efore you plan anything, take a few minutes to inspect your lawn, it is likely you will have a mix of moss and weeds, and you may also have bare or yellowish brown patches these symptoms suggest you need to undertake lawn maintenance.

Mowing Your lawn will benefit from mowing as it helps make the lawn thicken up. Don’t be tempted to mow when the ground conditions are wet or frosty.

Ensure that your mower blades are sharp and set high for the first cut. Take no more than one third off the length of the grass each cut until you reach the height of around 2” for most domestic lawns.

Cutting too short, either in one go, or gradually, will damage the lawn. If you have moss in your lawn, mow at least ½” above moss height and mow shaded areas 50% higher than non-shady areas.

Feeding Your lawn requires nutrients in spring sold as granular or liquid lawn fertiliser from garden centres.

Do not over feed as you can damage the grass or encourage too much growth too soon, resulting in a lot of mowing and a less dense lawn.

Aeration Over time the soil in your lawn will become compacted, limiting

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nutrients, air and water from reaching the grass roots, leading to an unhealthy lawn. You can aerate using a garden fork or hire a mechanical aerator, this may also aid lawn drainage too.

Moss & Weeds Our climate promotes moss that will gradually take over the lawn. Weeds are likely to be present this time of year and will start growing.

If you tackle them early, you can keep them at bay. Moss can be raked out and weeds removed by hand picking or weed killer.

Scarification An essential maintenance task to remove moss and dead grass from the lawn, allowing more water, air and nutrients to reach the soil surface and making the grass healthier. You can purchase moss remover in garden centres and manually rake out a few days later.

You can hire a mechanical scarifier to make the job easier. Be prepared for some hard work and do not scarify earlier than March or later than May as the lawn will not recover quickly. After, it’s recommended to apply grass seed to fill in the many gaps left.

Alternatively, replace the areas with new grass seed or turf. Grass will struggle in shady areas, so consider cutting back overhanging vegetation or using shade tolerant seed or turf to replace the patchy lawn areas.

Seeding Now is a good time to put down grass seed over your existing lawn, to thicken it up.

Seeding can also be used where a lawn has bare or dry patches.

Seed requires good soil contact, warmth (8oC+) and constant moisture for at least 24 days to have a chance of germinating.

Water daily in the morning or late evening.

Lawn Care Companies If you are unsure of what to do, have tried the DIY approach or lack the time, consider speaking to your local lawn care company, who can offer expert advice on your lawn’s condition, recommend a weed and feed treatment plan, including specialist labour saving machinery to undertake aeration and scarification.

Patches & Bare Areas Cutting your grass too short, shade, animal urine or lack of water are some causes of patches.

They are cured by aerating the soil, fertilising and regularly watering.

RH Uncovered

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Tree and Garden Specialists • Crown Reductions • Hedge Cutting • Crown Thinning • Grass Cutting • Tree Removal • Garden Maintenance

Call Ryan for a free Quotation.

Friendly, reliable service. Fully Qualified with over 12 years industry specific experience Fully Insured

New customers will receive 10% discount If booking in March and April 07720 852158

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We post regular community updates throughout the month www.facebook.com/ RHUncovered

I am now running my advert in 3 issues and they are working brilliantly! They keep me more than busy, in fact sometimes I don’t even like to look at my phone!

Michael Barker started working with RH Uncovered when he started business 3 years ago - we asked him why he likes to work with us...

“On starting my own business, my first I am now running port of call after getting a business plan my advert in the RH10, RH19 together was to call Mantra Magazines, and RH6 issues and they are because I know they are well known in working brilliantly! the area, they come through our door For example in winter months certain every month. I know the people that work there and that they have very nice aspects of my work change, so I get a call in September for to discuss what changes to friendly staff. make to my advert to reflect the changes in the type of work I will be looking for.

I started advertising with RH Uncovered in January 2013. I started off with a sixteenth The day the advert goes out I know straight page ad, which was obviously not very big away that the magazines are being but it was enough to get me going. delivered as my phone starts ringing – some days every 5 minutes! I personally have I now run my adverts in the RH10, RH19 had days when I have received 10-15 leads. and RH6 issues and they are working brilliantly. They keep me more than busy, in fact sometimes I don’t even like to look at Mantra Magazines has been the key to my phone as there are loads of voicemails my success from day one, which is why and messages! But obviously that it is when they ask if I want to renew – good that they are keeping me more than I say “of course - definitely!” occupied with work.

I would recommend Mantra Magazines I would recommend to anyone who wants to get a business Mantra Magazines to anyone up and running or someone who’s got who wants to get a business up a good business who just wants help and running or someone who’s get their name in front of the public got a good business who just eye. The staff are brilliant and all very wants help get their name in front helpful. It’s a no-brainer, I’d definitely of the public eye. recommend them.”

I think it’s down to the advert itself.

They put a lot of work into the layout of my advert. You always get sent a proof as well, so if there are little bits you want to change, like the font, the colours or maybe adding a picture in – they will always work on it and make changes until it is perfect.

Michael Barker, Copthorne Garden Services

I get a phone call almost every month to check the content of my advert is OK and the team will always offer new suggestions.

“The staff are brilliant and all very helpful..... ..... I’d definitely recommend them!”

Michael Barker, Copthorne Garden Services

Hear more from Michael, and other customers, on our website at

www.mantramagazines.co.uk/customer-testimonial-videos

HEALTH

Choosing A Home From Home

When it comes to the care we choose for our loved ones it is natural to want to do everything possible to make sure their needs are met and they will be happy with the choice. What do you need to consider when you are choosing a home from home for your loved one?

By Jacob White o help you choose an ideal home from home you need to arm yourself with some questions to ask the care home providers. If the home is going to be a genuine home from home you need to be sure they can offer the creature comforts your loved one has become used to.

As well as care, it is important to think about activities that your loved one enjoys and whether these can be continued – is your mum green-fingered? Is your dad a dog-lover? Find that home from home.

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Checking A Care Home When considering a care home there are three important steps: Check care home inspection reports There are four watchdogs charged with inspecting and reporting on care providers, their reports are publically available and the best source is the Care Quality Commission, to learn more about the body and for its listings, see: www.cqc.org.uk Ask friends and family for recommendations Do you know someone who has a friend or relative already in a care home? A recommendation from a resident or acquaintance is always helpful!

Visit the care homes, most offer open days Try to visit homes, whether an open day which is open to the public or if you need to make a private appointment to meet the care home manager.

When you do visit try to get as much information as you can on the care home

Industry Opinion Pramojil Kurian, General Manager of Barchester Healthcare’s Reigate Beaumont Care Home, says: “A good care home works closely with individuals and their families to ensure each person settles in quickly and feels at home straight away. Questions around lifestyle are just as important as questions around care when it comes to helping people feel at home.’

“My whole team are trained to understand the importance of giving person-centred care and ensuring residents are living life their way, and even as people’s care needs change, this approach remains the same.”

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RH Uncovered

What makes a house a home?

Questions to ask: Is there a garden, and can residents get involved?

If gardening has brought great joy to someone’s life over the years or just in retirement it can be important to keep this hobby alive. Increasing numbers of care homes have gardens and are now letting green-fingered residents get their spades out.

Can residents keep their beloved pet?

Pets can be a much-loved member of any family, especially when someone becomes widowed. Some care homes recognise the health benefits of pets for residents with certain conditions and the emotional benefits of residents being allowed to keep their beloved pets with them.

What social life is there?

Although some care is needed it doesn’t mean that there is not room for some socialising.

The social activities open to residents can vary greatly; from guest speakers, day trips to places of interest and in-home exhibitions.

Is there a space for a computer in the room and is there an Internet connection?

A computer can be invaluable for things like Skype and Facebook for communicating with family (especially the grandchildren) and friends.

Is there a telephone point in the room or somewhere private phone calls may be made?

Whether your loved one has a mobile phone or not they may like a landline.

Many care homes provide a telephone point in the resident’s room.

@RHUncovered

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01444 454 808 | www.dolphinsoptometrists.co.uk Opening times: Mon-Fri (exc. Wed) 9.00-17.30 Wed & Sat 9.00-13.00

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PET CARE

Should You Take Your Pet On Holiday?

Are you one of the 1.4million people planning on taking your pet on holiday with you this summer? If you’re not sure whether to pack your pooch, cat or even ferret, along with your sun cream and swimwear, we’ve put together a handy guide to help you decide.

By Shelley Welti Take your pet if…

If you’re hoping to take your furry friend with you on your holiday, there are considerations to think about. Has your pet travelled before? Do you think they would be distressed during the journey? Do you think they would feel more distressed left at home or in boarding? If they would enjoy the adventure of travelling with you and be happier there than at home – take them on the trip!

Importantly, whether your pet can come with you on holiday is where you are holidaying and how you are getting there. If you are heading off to a pet-friendly hotel on the coast travelling by car, it will be easier to take your pet with you than if you are jetting off to far-flung shores. There are lots of UK hotels, lodges, caravan parks and campsites that allow pets – do your research before you leave!

Don’t take your pet if…

We all know that sometimes even just getting pets in the car for a trip to the vets can be hard enough work, let alone preparing them for a journey taking hours. If you have any concerns at all about your pet’s ability to travel or if they become anxious in new places, it may be best to leave them at home with a trusted pet-sitter or put them into boarding whilst you are away.

Ensure that your animal is happy and healthy to travel, it’s vital that your chosen destination is right.

Perhaps you are planning on a schedule of days out at theme parks and attractions? Or, you want to lie on the sun-drenched beach?

If so, this itinerary may not make your pet happy – especially if they are likely to be left behind at your accommodation without you for most of the day.

For more information about travelling abroad with a pet, visit: www.gov.uk/take-pet-abroad

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RH Uncovered

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I would say that about 90% - 95% of our business all comes directly from the RH Uncovered magazines!

Good Wills and Estate Planning are local Estate Planning Practitioners and first advertised with us in 2009. We asked Naz why she first chose RH Uncovered and what sets us apart from other local publications.

“Our business is quite transient, so we are constantly looking for new clients, which is why we need to advertise for new business on a regular basis.

We chose the RH Uncovered magazines because they are a local publication and they are very established, the previous owner of our business would use them to advertise and recommended them to us. We advertise every month and we have done consistently since January 2009, which is really important for our presence and brand awareness.

We would never drop our advertising in RH Uncovered magazines, we will carry on consistently doing it, because we see such a good return from running it.

We ask every single client that comes to us how they found us. The majority of the time they have either come directly from one of the RH Uncovered magazines or it has been a referral from an existing client - but then a majority of our referrals have then come from clients which have initially come from the RH Uncovered magazines so I would say that about 90% - 95% of our business all comes directly from the RH Uncovered magazines.

We advertise every month and we have done consistently since January 2009, which is really important to maintain our presence and to raise our brand awareness.

I think the main difference with advertising across the RH Uncovered magazines, is that they are filled with informative articles that are interesting to our target audience, so every month people pick them up and they will read them.

I find the guys at Mantra Magazines are always really friendly and always eager to help out. If we ever want any tweaks to our adverts – they will always do them for us.

If we have any issues or need any customer service there is always somebody there to speak to us on the phone or reply to an email.

We would never drop our advertising in RH Uncovered magazines, we will carry on consistently doing it, because we see such a good return from running it. We consider it great value when you work out the cost per thousand for the amount of magazines that are going out to people and delivered directly to their homes.

I find the guys at Mantra Magazines are always really friendly and eager to help out!

I have no doubt in recommending advertising across the RH Uncovered magazines for any local business looking to expand or get new customers coming in.”

Hear more from Naz, and other customers, on our website at www.mantramagazines.co.uk/customer-testimonial-videos

“We would never drop our advertising in RH Uncovered magazines” Naz Motivala, Good Wills and Estate Planning

COMMUNITY Wednesday, April 5 2017, 8.00pm - 10.00pm, Mid Sussex Franco-British Society Talk, Clair Hall, Perrymount Road, Haywards Heath RH16 3DN. Gemma Bovery - un film Francais inspire du Roman de 1856 de Gustave Flaubert, Madame Bovary (English subtitles with some sex and strong language). Visitor entry is £4.00. For more information, call Barbara on 01444 452385 Wednesday, April 5 2017, 7.15pm for 7.45pm, East Grinstead Flower Club, St. John's Church Hall, Felbridge RH19 2QT. Flower demonstrations, a raffle and refreshments.

For more information, call Vivien on 01342 328176 Thursday, April 6 2017, 10.00am, Maria's Good As New Sale, Crawley Hospital, West Green Drive, Crawley RH11 7DH. As good as new sale. For more information, call Maria on 01293 403432 or email chlof2003@hotmail.com Friday, April 7 2017, 7.30pm, Friends of East Grinstead Museum Speaker Night, East Court Mansion, College Lane, East Grinstead RH19 3LT. Bruges - It's More than Just Chocolate, a talk by Melanie Gibson-Barton. Free to Friends of East Grinstead Museum.

Visitor entry is £3.50.

Saturday, April 8 2017, 2.00pm, Plant Heritage Sussex Branch Spring Lecture, The Town Hall, 40 Boltro Rd, Haywards Heath RH16 1BA. What's Happening At Wisley, an illustrated lecture on Alpine display by James Miller, Royal Horticultural Society Horticulturalist. Visitors welcome, £4.00 on the door.

Monday, April 10 2017, 10.00am, Maria's Good As New Sale, Crawley Hospital, West Green Drive, Crawley RH11 7DH. As good as new sale. For more information, call Maria on 01293 403432 or email chlof2003@hotmail.com Saturday, April 22 2017, 10.00am - 2.00pm, Balcombe Village Craft and Local Produce Market, Victory Hall, Stockcroft Road, Balcombe RH17 6HP. Craft market in aid of Tiggers Pre-School Refreshments available. Entry is free.

Thursday, April 27 2017, 10.00am, Maria's Good As New Sale, Crawley Hospital, West Green Drive, Crawley RH11 7DH. As good as new sale. For more information, call Maria on 01293 403432 or email chlof2003@hotmail.com Sunday, May 7 2017, 1.00pm - 5.00pm, Turners Hill Open Gardens Afternoon teas local produce and plants for sale.

Entry is £5.00 to include all gardens, purchase at first garden of entry with proceeds to St. Catherines' Hospice and Village Environmental Project. For more information, call Thelma on 01342 714858 or email thelmammason@aol.com Saturday, May 13 2017, 2.00pm - 5.30pm, Birchanger Garden Open Day, Birchanger Garden, High Street, Balcombe RH17 6JY. In aid of the NSPCC. Entrance is £5.00, under 12s go free.

Saturday, June 10 2017, 11.00am - 3.00pm, St Peter and St Pauls Church Fete Traditional village fete in the village of Lingfield.

For more information, call Johnny on 01342 833416

London Temple Garden Tours

West Park Road, Newchapel, Surrey RH7 6NB | Phone: 01342 837 952 The gardens here at the Temple are some 28 acres excluding the buildings, and are traditional English country gardens with wonderful walks through the parkland.

We have woodland walks on well maintained and wheelchair freindly paths. with Bluebells, Wood Anemones, not to mention the trees - Oaks, Atlantic Ceders, Lime Trees, and Yew Trees, the list goes on.

We are happy to cater for local school groups, youth organisations, senior citizen organisations, W.I’s, horticultural/gardening clubs, religious groups and any individuals with an interest of the above.

Find us on the web www.lds.org/placestovisit Follow the London Temple Visitor’s Centre on Facebook

Open all year round

Tuesday - Friday from 9am - 7pm • Free Guided Tours • Free Entrance • Free Parking • Free Buffet Lunch For Groups of 10+ Reservations Necessary

“The walk around the gardens was a revelation in itself, and to be able to do it on such a lovely day was just perfect.

We all learnt so much” - Bletchingley Parish Church “Thank you once again for your hospitality, for lunch and for the opportunity to look around your beautiful gardens.

The Trees are magnificent and the grounds are very well kept!”

- East Grinstead Horticultural Society

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RH Uncovered

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INDEX Builder & Landscaping, Archers Build, 20 Building & Maintenance, Reg Mardlin, 21 Carpentry & Joinery, Hayter and Smythe, 21 Chimneys, Sussex Chimneys (East Grinstead Scaffolding), 17 Conservatories, Unbeatable Conservatories, 11 Cosmetic Surgery, Spire Gatwick Park Hospital, 7 Dental Practice, Riverview Dental Practice, 27 Document Storage & Shredding, S4B, 14 Doggy Day Care & Boarding, Walker’s Walkies, 28 Double Glazing, As Good As New, 20 Driveways, Hardy Paving, 24 Driveways, New Look Driveways Ltd, 24 Driveways, Resin Drives, 32 Driveways, Vintage Driveways, 23 Equipment Hire, Facelift, 21 Garage doors, G.M Garage Doors, 21 Garden Buildings & Conservatories, Cousins Conservatories & Garden Buildings, 5 Handyman, Blue Local Handymen, 21 Heating Services, Storaheat, 21 Kitchen and Bathroom Services, Dream Doors Interiors Ltd, 20

Locksmiths, Lees Locks, 21 Mole Control, Anti Mole, 24 Opticians, Dolphins Optometrists, 27 Oven Cleaning, TLC Oven Cleaning, 17 Plumbing and Heating, Tim Burberry Plumbing & Heating, 18 Plumbing Supplies, City Plumbing Supplies, 19 Professional Mattress Cleaning, Squeaky Clean Mattress Cleaning, 17 Property Refurbishment & Construction, Baileybridge Property Refurbishment & Construction, 18 Religious group, London Temple Visitor Centre, 30 Retirement Properties, Charters Village Ltd, 9 Roofing, A & R Roofing, 17 Roofing, Andrew Skeggs Roofing, 21 Sound & Vision, Norman Hobbs, 3 Taxi Services, AV Cars, 1 Tile Retailer, Moon Stone, 19 Tree & Garden Specialist, RB Tree & Garden Specialists, 23 Tree Care, Bartlett Tree Experts, 23 Tree Surgeons, Beadell Tree Surgeons, 24