Link directly to landing pages, buyer guides, or listing information. Create specific codes for each marketing piece to track effectiveness.
Custom URLs
Develop memorable domain names for each campaign or neighborhood.
Use UTM parameters to identify which mailers drive the most traffic.
Call-to-Action Offers
Include "mention this card" promotions for special reports or consultations. Track redemption rates to measure campaign performance.
The Fortune is in the Follow-Up
Conversion
Close more deals by building trust over time
Consistency
Maintain contact through automated sequences
Value Addition
Provide useful guides, checklists, and local insights
Speed to Lead
Respond within 5 minutes of initial contact scan for guide
PERSONALITY
Doug is all business, all the time. A seasoned pro, he thrives on facts, numbers, and results. His clients appreciate his no-nonsense approach, his deep market knowledge, and his ability to execute. Doug isn’t here for fluff—he’s here to win.
STRENGTHS CHANNELS & TACTICS
Deep experience and industry knowledge
Loyal, established client base
High conversion rate from referrals
Efficient systems for communication and follow-up
MEET DOUG
THE DATA-DRIVEN DEAL CLOSER
MARKETING STRATEGY
Best Marketing Strategy for Doug:
Messaging Examples:
"In a shifting market, experience matters. Here’s how I helped my client close 7 days early and $12,000 over asking. "
"The market doesn’t lie check out the Q2 numbers and what they mean for you. "
“Looking for a Realtor who treats your time and money like his own? Let’s get to work. ”
Doug’s marketing should be fact-based, automated, and scalable—designed to maximize credibility and consistency.
Monthly market reports branded to Doug, featuring data trends, rates, and local stats
Client success case studies (especially “just sold” recaps with dollar figures and turnaround times)
Drip campaigns that highlight his expertise and professionalism
LinkedIn articles or thought leadership posts
Referral partner updates that are clean, polished, and value-packed
Database mining campaigns—he should use
email/text automation to re-engage past clients
PERSONALITY
Cassie is a social butterfly with a heart for people. She's all about genuine connections—her clients become friends, and her friends become clients. Her network is her net worth, and she knows everyone in town.
STRENGTHS CHANNELS & TACTICS
Incredible referral engine
Strong community presence
Warm, approachable, and trusted
Great at building long-term relationships
MEET cassie
the connector
MARKETING STRATEGY
Messaging Examples:
“Who you work with matters especially when you need someone who knows the neighborhood and your name. ”
“I’ m here for your real estate goals… and your dog’ s birthday party. ”
“Let’ s find your next home, then grab coffee at my favorite local spot ”
Best Marketing Strategy for Cassie: Cassie should focus on relationship marketing, community engagement, and client appreciation.
Handwritten notes and thoughtful pop-bys Instagram stories, local shout-outs, and casual video updates
Monthly “Cassie’s Community Picks” email
Referral partner collabs and social comarketing
MEET beth
the branding queen
Messaging Examples:
“Real estate with a little glam and a lot of hustle ”
“Your dream home deserves dream marketing. Let’ s make it gorgeous. ”
“Yes, I make houses look good. But I make deals look even better. ”
PERSONALITY
Beth is polished, stylish, and camera-ready. She lives on Instagram and TikTok, where she shares staging tips, walk-throughs, and homebuyer inspo. Her brand is her business and people love watching her work.
STRENGTHS CHANNELS & TACTICS
Strong personal brand
High visibility and recognition
Great at visual storytelling
Consistent social media engagement
Instagram Reels, TikToks, and Stories
Branded listing videos with trendy audio
Behind-the-scenes of showings and closings
Style guides, mood boards, and staging checklists
Custom Canva templates for listing promotions
MARKETING STRATEGY
Best Marketing Strategy for Beth:
Beth should lean into personal branding, short-form video, and visual content that highlights her market savvy and her aesthetic.
MEET samantha
the systems queen
Messaging Examples:
“I don’t wing it I win it with systems that work ”
“When you work with me, you never have to wonder what’ s next. ”
“Smooth closings don’t happen by accident. They happen by design. ”
PERSONALITY
Samantha runs her business like a business. She’s organized, efficient, and always five steps ahead. From CRM workflows to closing checklists, her clients feel the confidence of working with someone who has it all under control.
STRENGTHS CHANNELS & TACTICS
Stellar client experience
Clear communication & organization
Excellent time and transaction management
Gets repeat and investor business
Email marketing with timelines and checklists
CRM automations for follow-up and birthdays
“What to expect” guides for clients
Testimonials focused on experience and organization
LinkedIn and Google Business profiles for trust
MARKETING STRATEGY
Best Marketing Strategy for Samantha: Samantha should highlight her efficiency, professionalism, and process-driven results.
PERSONALITY
Marcus is an educator at heart. He’s calm, patient, and methodical. First-time buyers love him because he makes the process feel simple and safe. His clients feel smarter after working with him and they refer everyone they know..
STRENGTHS CHANNELS & TACTICS
Exceptional at building trust
Educates buyers and sellers with ease
Low-pressure, high-loyalty approach
Great retention and referrals
MEET marcus
the mentor
Messaging Examples:
“My job is to make sure you understand your options, not pressure you into mine. ” “Buying a home shouldn’t be scary. I’ll walk you through every step. ”
“Want to feel like a real estate pro before you ever make an offer? Let’ s talk. ”
MARKETING STRATEGY
Best Marketing Strategy for Marcus:
Marcus should focus on educational marketing, workshops, and authority-building content.
Buyer/Seller webinars and in-person workshops
Blog articles and email tips
Downloadable guides (First-Time Buyer
Checklist, etc.)
YouTube videos or FAQs
Content partnerships with LOs, attorneys, inspectors
MEET trent
the mentor
Messaging Examples:
“I make buying and selling feel like a swipe-right experience. ”
“No stress. No paper. Just smart, fast, seamless moves. ”
“Your next home is just one click away. ”
PERSONALITY
Trent is all about innovation. He’s got every app, drone, and tool you can think of—and uses them to make his clients’ lives easier. He’s the guy who sends you a digital tour before you even ask.
STRENGTHS CHANNELS & TACTICS
Tech-savvy and efficient
Smooth digital process
Attracts remote buyers, investors, and busy clients
Great marketing packages for listings
3D virtual tours and drone footage
Smart email automation
SEO and paid digital ads
Explainer videos and AI-enhanced listing tools
Mobile-friendly applications and e-signing
MARKETING STRATEGY
Trent should lean into digital-first marketing, automation, and virtual convenience.
Lead Nurturing Mastery: From Interest to Intent
Welcome to a practical guide on building intentional relationships and consistent systems. Nurture leads so they trust you, choose you, and refer you.
THE FIRST 24 HOURS MATTER
Reach Out Fast
Contact new leads within 24 hours via text, call, or email.
Human Connection
Remember: leads are people. Nurturing is service, not chasing.
Value-First Approach
Ask "How can I help?" not just "Are you ready?"
Welcome Message
Here's how I help and what to expect.
Educational Content
Share credit tips, program
Personal Story
Show real wins you've he
Check-In Call
Just checking if timing or
Resource Drop
Send a useful checklist, l
MASTER YOUR CRM
Set Auto-Reminders
Never miss a follow-up opportunity with automated alerts. Schedule check-ins at key milestones. Organize by Stage
Sort contacts by pipeline position: lead, pre-approval, inprocess, or past client. Track progress visually.
Track Life Events
Note birthdays, closing anniversaries, and major life changes. Small gestures build lasting relationships.
VALUE-DRIVEN DRIP CAMPAIGNS
Educational Series
Create first-time buyer tips and credit improvement guides. Deliver consistently over time. Video Messages
"Here's what to think about this month. " Personal touch builds trust. Market Updates
Share quarterly insights or simple "thinking of you" notes. Stay relevant without selling.
THE 3-TO-1 VALUE RULE
Provide Value Three Times
Give before you ask.
Ask for Business
Request a consult or referral only after providing value.
Value Examples
Free home maintenance checklist
Local event invitations
Myth-busting blog content scan for content
SOCIAL MEDIA AS A NURTURE TOOL
Behind-the-Scenes
Share real moments helping clients. Authenticity builds connection and trust.
Highlight Relationships
Feature partners and closing celebrations. Show your collaborative network in action.
Mix Content Types
Blend personal and professional posts. Being human makes you approachable.
Consistent Presence
Show up regularly with valuable content. Staying top-of-mind drives referrals.
FROM CONVERSATIONS TO CLOSINGS: CONVERTING REAL ESTATE LEADS
Establish credibility through consistent communication and expertise.
Offer Clear Next Steps
Guide prospects with specific actions they can take. Create Urgency
Help clients understand timing without applying pressure.
The biggest mistake? Staying "top of mind" but never asking for commitment.
SETTING CLIENT EXPECTATIONS
Your Process
Explain what it's like to work with you and your unique approach.
Client Responsibilities Clearly outline what you need from them for a successful partnership.
Your Commitment
Detail the services and support they can expect from you.
Create a "Working with Me" document to send after initial contact. scan to get template
SOFT CLOSES THAT CREATE ACTION
Offer Value
"If I sent you 3 off-market listings today, would you want to check them out?"
Provide Insight
"Would it help to see what your home would list for right now?"
Schedule Next Steps
"Let's book a strategy session next week—no pressu planning. "
HANDLING HESITATIONS WITH VALUE
Objection
Realtor Response
"We're just browsing" "Perfect! Let's shape your musthave list so we're ready when the right one pops up. "
"Not sure if we can afford it" "I work with a lender who can give you a solid game plan—even if buying is months away. "
"Not ready to list yet" "Let's walk the home together and I'll share tips to maximize your profit when the time is right. "
LET'S WORK TOGETHER!
In today’s competitive real estate market, collaboration between mortgage lenders and real estate agents is more important than ever. At Southern Trust Mortgage, we believe in the power of partnerships to drive success and deliver an exceptional experience for our clients. This guide outlines a range of co-marketing opportunities designed to help you expand your reach, generate more leads, and close more deals—together.