Focus | Hydrafast
The 24/7 mobil hydraulic repair service Nothing is worse than a break down in machinery on site. Getting back up and running quickly is vital, as you’re often working to strict deadlines.
clients with open arms. In just under one year Hydrafast already have three mobile service vehicles on the road. Clients can be assured in a job well done, as Hydrafast’s service is backed up with quality Italian made Manuli hoses and fittings, which have been trusted on the New Zealand market for more than 40 years. Hydrafast offers the total package of a quality product with a fast and reliable service, backed up by years of experience and a competitive price.
Rewind just one year and you would have been stuck on the phone, talking to someone behind a computer desk, who would play messenger to the technician, leaving you with no real indication of when you would be operating again.
So get off the phone to the call centre and call Hydrafast for your next repair. CT Hydrafast 03 377 9292 admin@hydrafast.co.nz
Fast forward to today and you can talk directly with a technician thanks to Hydrafast’s 24/7 mobile hydraulic repair business. Hydrafast’s owners, Dave Armitage and Andrew Woods, have a combined 34 years’ experience in the heavy construction and earthmoving equipment industry. Their foreman Clayton Tasker has 25 years’ experience in the hydraulic industry. They know the frustrations faced by those in the industry trying to get repairs done quickly and efficiently.
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and sitting around waiting for technicians to arrive, when they could have been off doing something else while they waited, if they had only been given a real-time ETA,” Dave says.
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He says by having the ability to talk directly with their technicians rather than a call center, you can get an accurate time frame of when a technician can be on site.
Hydrafast eliminates those frustrating elements by using a more personalised approach.
The technician knows the specific questions to ask to ensure, upon arrival, they have the correct parts and tooling to get the job done.
“Feedback from the industry told us that customers were sick of inaccurate time frames
Their new approach to the industry and the service they provide has been welcomed by
Proud suppliers to Hydrafast
Call Andy for competitive lubricant rates Ph: 03 360 3200 Cell: 022 425 8407 751 Harewood Road, PO Box 20074, Christchurch 8543
YOU NEED IT ? KIWI CAN DO !
PROUDLY SUPPLYING AND PARTNERING WITH
HYDRAFAST
Quickly established as one of New Zealand’s leading companies supplying the fluid connector, OEM and Reseller markets. We stock world class brands MANULI, ZEC, PH and XTRAFLEX for port to port solutions. • Distribute hydraulic products for agriculture, earth-moving, transport, mining, marine, infrastructure, drilling, material handling, lifting, industrial cleaning, general industry and much more. • Offer technical support to all our customers driven by know-how and experience. • Manufacture complete hose assemblies for the OEM market. • Pressure test hose assemblies. PROUD SUPPORTERS OF HYDRAFAST
Phone: 0508 KIWI HOSE • Email: sales@kiwihose.com • WWW.KIWIHOSE.COM www.canterburytoday.co.nz June/July 2017 | 39