Initiatives | SaecoWilson
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Saeco Wilson’s South Island Industrial Sales manager Steve Thorpe, left, discusses business with Christchurch Regional manager Darren Foster.
“Part of developing this side of the business has been in response to our customers’ requirements. They do no want to have to go visiting several stores to get what they need, so by offering them a one stop shop, it saves them time and money. “The growth of the business means we now have more access to a wider range of products, both in terms of bearings and transmissions and tools and engineering supplies and consumables.” Blomfield says the Christchurch earthquakes did slow down the rebrand of its branches. “However, we wanted this to happen and pushed ahead with our plans. We did have to shut the Sydenham branch for a month with damage to the building, but both Hornby and Annex Road were largely unscathed. “When you merge companies there is often an issue over the different cultures of the companies, but one of the things the earthquakes did was make everybody aware of the need to work together. “So from a staffing perspective the merger transition has gone very smoothly and the staff has responded brilliantly to the challenges of both the merger and the earthquake disruptions. “Our staff prides themselves on not only meeting the needs of their diverse clients,
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Testimonial
The team at SaecoWilson really go out of their way to make our job easier. Service is one of the biggest things in our industry and they deliver great service. Initially it was their location which attracted us to use the company, but it has been their product and personal knowledge which has kept us coming back. Darren, Andy and the rest of the team do a fantastic, professional job and we have developed a great personal rapport with them. We have noticed since the merger their product range has expanded and Saeco Wilson is now a one-stop shop for us. - Darryl Evans, Engineering Project Manager, Fulton Hogan
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Our staff prides themselves on not only meeting the needs of their diverse clients, but exceeding expectations so they can maximise the business potential of their customers.
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but exceeding expectations so they can maximise the business potential of their customers.” Darren Foster heads the team in Christchurch as regional manager, while Steve Thorpe is the industrial sales manager for the South Island, looking after tools and engineering supplies. Both are based at the company’s Annex Road branch.
www.canterburytoday.co.nz April/May 2013 | 91