Transport & Motoring | Turners Panelbeating
Photo credit: Ethan Schwalger
Repairs
you can depend on
Turners Panelbeating Limited can prove it does a great job on every vehicle it repairs, offering customers a comprehensive proof-of-work document - a folder containing photos, gifts and surveys. High quality service
Competitive pricing
Based in Target Road, Glenfield, Turners Panelbeating specialises in Toyota, Lexus and Diahatsu repairs. The company has been repairing company vehicles and family cars for more than 36 years.
Through its high-quality suppliers (including IAG’s ORM system and Parts Trader), Turners Panelbeating is often able to secure costeffective genuine parts for less than the price of quality used parts.
It is the nominated repairer for North Shore Toyota and is a preferred repairer for several major insurance companies, including Vero, Toyota Insurance and AMI.
Plus, genuine parts means it can guarantee repairs for the lifetime of the vehicle, return the vehicle to the manufacturer’s specifications and preserve the warranty which keeps clients happy.
“Our biggest focus is on the Toyota brand, although we do repair all makes and models,” director Tyler Schwalger says. “My goal is to be the best Toyota repairer in Auckland and eventually open another workshop.” Turners Panelbeating’s significant improvements in the last two years include new equipment, an upgraded mixing room, a newer loan car fleet, increased staff training and improved recycling of steel, plastics and solvents. It is also in the process of implementing a waterborne system, including a body shop emissions programme. “Our commitment to continuous improvement keeps us ahead of the competition,” Tyler says.
“Because every stage of repair is traceable and monitored, we deliver a quality service, on time.” Turners has a fleet of loan cars to keep clients mobile and grooms their vehicle before they collect it.
Documented repair process Turners Panelbeating follows guidelines set by Lexus, Toyota and Daihatsu among others, including specifications for crumple zones and airbag triggering. A major point of difference from other panelbeaters is that Turners Panelbeating offers full photographic evidence of the work
Turners Panelbeating follows guidelines set by Lexus, Toyota and Daihatsu among others; including specifications for crumple zones and airbag triggering. It uses the correct equipment and documents its work with a photographic record of every repair – accountable to you all the way. that has been done on every vehicle that comes into its workshop. “We take photos of each stage so we can give them to the customer to show that we’ve gone through each process,” Tyler says. “We do quality repairs and we document
Contributing to the community Turners Panelbeating does a large amount of charity work in an effort to give back to its local community. This work includes: • Work for Steps for Life, a non-profit organisation aimed to support young people in the drive against obesity • Donating to Auckland Westpac Helicopter Trust • Director Tyler Schwalger took part in a 2010 panelbeaters versus assessors fight for the Breast Cancer Cure Research Trust, in which Schwalger got the only knockout of the night. The event raised $205,000 net profit for the trust.
We wish Tyler and his team all the very best for the future 09 633 4920 | F. 09 636 9751 | www.sikkenscr.com.au
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This attention to detail has seen sales grow steadily in recent years.
Award winning ways Turners Panelbeating’s quality work and good business practices have been recognised in recent industry awards. The company was a finalist in the collision repair category of the MTA awards in 2010. It also won the 2012 Westpac Auckland North Flintfox Excellence in Information Management business award last October. The Westpac Flintfox award for information management recognises the emphasis Turners Panelbeating has put on using technology to improve its operations. Comprehensive IT systems have been put in place to monitor and evaluate performance, as well as to provide evidence of repairs. All invoicing and information management can be done online, with the company effectively operating a paperless office system. Tyler says the success in these awards helps prove the quality of Turners Panelbeating’s work to customers and insurance companies. “The awards show that we follow a process. We like the structure of having processes and being able to see how everything is working out,” he says.
The team at Otbury Refinish Solutions are pleased to congratulate Turners on winning this award.
T.
everything so the customer can see that what we’ve said we’ll do, we have actually done. The fact that Toyota has given us approval shows we’re doing everything properly.”
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Turners Panelbeating Limited 147 Target Road Glenfield Auckland T (09) 444 7217 E turners.panel@clear.net.nz www.turnerspanelbeating.co.nz — Advertising Feature
Turners PanelBeating Ltd with Glasurit Automotive Refinish Paint Systems Leading car paint technology from Germany
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