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Kew House Student Handbook (1)

Page 1


Welcome to KEW House

Boarder Handbook

KEW Resident House Staff

Miss Church

Kew Housemistress, DDSL

“Be more than you seem”. Our motto reflects the belief that everyone has the potential to achieve more than they realise. It encourages us to look beyond first impressions, embrace new opportunities, and strive to be the best version of ourselves in Kew House.

Miss Chance

Kew & Osborne Senior House Assistant

The best thing about boarding is the sense of community it creates. Across Kew and Osborne, I hope to help create an atmosphere where girls feel supported and able to be themselves I look forward to getting to know each student and being someone they can turn to for advice, support, or simply a friendly conversation

Assistant Head of Boarding, DDSL

I am now entering my 16th year as part of LVS Ascot: 13 years as a student and now my 4th year as a member of staff. Boarding is something truly special. It becomes a family for life and a second home to so many. My advice would be to take every opportunity available to you, because I promise you will not regret it. A final thought from me:

“How big would you dream if you knew you couldn’t fail?”

The boarding team

Head of Boarding, Hampton Housemaster, DDSL

Mr Dennis

Housemaster of Blenheim, Head of Mathematics, Head of Academic Boarding, DDSL

Hampton Senior House Assistant

Osborne Graduate Boarding Assistant

Resident Boarding Matron

Teacher of Business & Economics

Non-Resident Tutor

Non-Resident Tutor

Head of Girls Boarding, Osborne Housemistress, DDSL

Ms McMahon

Assistant Housemistress 2nd in Art

Hampton Graduate Boarding Assistant

Blenheim Graduate Boarding Assistant

Non-Resident Tutor

Head of Philosiphy Non-Resident Tutor

Welcome

A very warm welcome to our Sixth Form boarding house and the start of an exciting new chapter at LVS.

Since joining LVS in September 2025, I have quickly fallen in love with our boarding community and the incredible young women who make it such a supportive and inspiring place to live.

Sixth Form is a time to grow in independence, build lasting friendships, and challenge yourself to achieve your potential. Our House motto, "Be more than you seem," encourages us to have the confidence to discover our strengths and embrace every opportunity that comes our way.

I look forward to getting to know each of you and helping to make our house a place where you feel happy, valued, and at home.

Welcome to the house. I can't wait to see what you will achieve.

Message from our House CaptainS:

Welcome to Kew House!

As both of your house captains we will make sure your time here is the most fun you have at a boarding school! SCRATCH THAT! We will make it feel not like a boarding school and more like a home. Whether you are new, old or even coming back we hope you settle in quickly and comfortably and enjoy everything our house has to offer!

Here at Kew house we value inclusivity , kindness , positivity and respect! (You know the stuff that makes boarding unchaotic). We believe that we thrive on teamwork and you will always have a person there for you through struggles and achievements.

We hope you enjoy your time in Kew and enjoy becoming part of the boarding community which is more like a big family if you really think about it!

Prefects

Kew House currenty has 4 Senior house prefects that aid in the day-to-day running of the House. They also head up committees and organise inter-House events as well as activities afterschool and at the weekend. The Prefects are not allowed to give out sanctions, but they are expected to inform duty staff of who is not meeting the House’s expectations. However, they can give out rewards as long as cleared and logged by a member of staff.

Deputy House Captain
Deputy House Captain
Academic Prefect House Prefect

Useful Communication Information

Kew House Office number : 01344 898544

Miss Church mobile number: +447557014284

Miss Church email address: ChurchL@lvs.ascot.sch.uk

Miss Chance email address: ChanceS@lvs.ascot.sch.uk

Post and packages for you should be sent to the following address: [Your Name]

Kew House, LVS ASCOT London Road Ascot Berkshire SL5 8DR

All Pupils will be added to a Boarding Microsoft team. They will have access to two channels 1. Thier alloacted house 2. A full Boarding communicty channel. We use teams to post notices, quizzes and polls

ROLL CALLS

WEEKDAYS

A register is taken by a member of House staff each morning as pupils leave for breakfast.

A formal roll call is then taken at 17:40, during which pupils are given important information about the evening ahead and the following day. The House is locked and alarmed at 21:45. A member of House staff will then walk around the House and take a register to ensure that all pupils are present, as required.

WEEKENDS

A formal roll call is taken by House staff at 10:00 and 17:40 on both Saturday and Sunday.

There is also a check-in roll call at 14:00 on both days, during which every pupil must come to the House Office and check in with a member of House staff.

On Saturdays, the House is locked and alarmed at 21:45. A member of House staff will then walk around the House and take a register to ensure that all pupils staying in for the weekend are present, as required.

On Sundays, a formal House meeting takes place at 21:00, during which pupils are given important information for the week ahead. The 21:45 register is then also completed in the same way as on Saturday.

Weekend Routines

Saturday

Sunday

ACTIVITIES & WEEKEND OUTINGS

WEEKEND OUTINGS/Activities

Throughout the year we participate in a number of activities or outings, many of which are instigated by what the girls want to do or provided by staff. Below are some recent examples:

Go Karting

Gravity Force

Trips to London

Art gallery visits

Paint balling

Ninja Warrior

Padel

Cinema trips

Bar nights

Spa nights

All House activities are paid for by the House If an activity does involve an additional charge, parents and guardians will be informed in advance, and the activity will be optional.

During weekends, there is generally more free time for pupils in the senior houses. This is an important part of boarding life, as it allows pupils to manage their own time, relax, complete prep, take part in activities, and spend time with friends Pupils are expected to use this time sensibly and continue to follow House routines, expectations, and check-in times.

Town leave is permitted at weekends, provided pupils have the correct permissions in place and sign out and back in with House staff. Pupils must behave responsibly while off site and return to House by the agreed time

Across the year, we also offer trips as a whole boarding community. Some of these trips are optional sign-up activities, while others may be compulsory.

The first weekend of the academic year is a closed weekend, which means we would prefer all boarders to stay in House. This gives everyone the opportunity to settle in, bond as a House, and allows staff and pupils to get to know the new girls joining Kew.

Expectations

To be polite and courteous to other members of the house, to other members of the school and to members of staff

To be tolerant of others and to respect the feelings of others.

To be clean and smartly dressed at all times.

To be punctual, both in attending lessons and handing in work.

To take pride in belonging to Kew House, accepting responsibility for helping to keep it clean, tidy and welcoming to visitors

To participate in everything to the best of their ability.

School Bounds

LVS Ascot has a 26-acre site, most of which is accessible to all Pupils and it is important that the boarders at LVS are allowed to explore the campus. However, it is also important (particularly during the evening and winter hours) that boarders understand the safe parameters within which they must operate.

On a school day

Meal Times

Breakfast is served from 07:45 - 08:30

Lunch is served from 13:00-14:00. Dinner is served between 17:40-18:30.

We are fortunate to have two well-equipped kitchens in Kew. The kitchen include a kettle, toaster, microwave, sink and dishwasher. Boarders are permitted to cook food using these facilities once they have been given an induction into basic food hygiene by house staff. This includes the proper use of colour-coded kitchen knives and chopping boards for different foodstuffs. Kitchens and equipment must be left clean and tidy after use out of consideration for others Personal cooking equipment such as rice cookers or hotplates are permitted on the understanding that they are stored and used only in the kitchen areas and only at permitted times. They must be kept in a tidy and hygienic condition by their owner. Personal food may be stored in the large fridges in the kitchens. There is also a small freezer in the upstairs common room. It must be stored in an orderly way, clearly labelled with the name of the owner and checked regularly so that out-of-date food can be removed and thrown away Boarders are not permitted to store fresh food in their rooms or to eat in their rooms as this presents a health and safety hazard. If Pupils wish to eat in house, food must be prepared and eaten in the common areas around the kitchens. All boarders should be mindful that there is limited storage space in the kitchens and fridges, so should purchase food and ingredients only in small quantities. If a boarder purchases food without consideration to others and there is insufficient space, the food will need to be disposed of Also, due to their associated health risks, boarders are not be allowed to be in possession of high caffeine drinks (e.g. Red Bull, Monster etc.), which will also be taken and not returned All boarders are expected to eat breakfast and lunch in the Dining Hall every day

Takeaways

You may order a takeaway on a Saturday evening. Takeaways cannot be delivered during Prep so please make sure you order it to arrive outside this time. You may not order takeaways at lunchtime on either day

BOARDING Activities

In addition to the co-curricular activities organised by the school, there are many organised activities provided after school during the week from 16:00-17:40, after prep and at weekends. The House stresses that it is each Pupil’s responsibility to participate in the wider life of the school and not the responsibility of House staff to constantly remind. All activities will be displayed on one of the House noticeboards.

Signing in & out of the house

You must sign in and out on Orah every time you are leaving or returning to Kew. Even if you are going to another area of the school site, it is important that you update your location on Orah so we know where you are.

ORAH WEEKEND LEAVE

All Pupils need to use our boarding electronic registration system Orah. Each Pupil has to download the app, register by clicking on the link sent by Orah to their school email and use the same log in details as for accessing school email or the Internet . Pupils must sign in and out via Orah. There are tap devices in house to make the process easier. Parents must use Orah to submit all leave requests. It is also sensible and polite to find a member of staff and seek their approval before leaving – particularly on the weekends and in the evenings.

Boarders will be asked to confirm their plans for the weekend on a Wednesday by bedtime

Parents/Guardians are then required to inform us via a leave request on Orah that their son/ward will be out for the coming weekend. There will be a weekly weekend email sent on either a Thursday or Friday.

This email will also include any notices for the coming week, updates on events that have happened since the last email. If parents wish to allow their child to leave the school site to stay with a friend, or in the care of adults other than themselves, their guardian, or the staff of the school, they are asked to inform House staff via email at least 48 hrs beforehand. The House staff will then also require a confirmation email and contact details of the person they are planning to stay with. It must be understood that, for the period of time between the Pupil leaving the Boarding House and their return, the parent/guardian requesting the leave is fully responsible for the welfare and whereabouts of the child.

Visitors to the House

All visitors to the House must report to the duty member of staff before entering the House. Once permission has been granted for them to come in the visitor must sign in using Orah in the main downstairs common room

At no point do visitors enter Pupil dorms. They are welcome in the common area downstairs

Any Pupil visitor who has not sought permission from the duty member of staff will not be welcomed back in the House

Essential items for living in kew House

Toiletries (Toothbrush/shampoo/etc.) As well as a Towel and face flannel.

Home casual clothes and footwear.

Small electrical items as required, please see below.

Pocket money to be kept in House account if worth over £50GBP, however, in a world of contactless payment we strongly suggest a debit card for our to use instead of cash.

Tuck/snacks (optional, but must fit into the box provided)

Bedding (Kew can provide bedding, but you are also welcomed to bring your own)

Please consider the appropriateness of very expensive items of clothing/footwear/Jewellery.

Although Kew House is a safe environment, we cannot be sure that items will not go missing or be damaged. Also consider how certain items of property can be an advert for trouble whilst outside the school, or how uncomfortable some of your fellow Pupils could feel that may not be as financially lucky as you.

There will be regular opportunities to shop for essential items, for example, shampoo or a toothbrush Nevertheless, if there are emergencies, please encourage your Son / Ward to speak to a member of the House’s staff directly if he requires something more urgently.

Electrical Items

All Boarding Houses must follow Health and Safety guidelines. As electrical and electronic equipment can present Health and Safety risks, we impose the following restrictions:

All items must be electrically safe and fitted with a standard three pin, fused plug. All items will be Portable Appliance Tested (PAT) The house staff reserves the right to confiscate and return to parents any item which they consider unsuitable, or which is being used improperly. Items that fail the PAT test will be disposed of appropriately.

Allowed –

Clocks

Laptops/tablets

Mobile phones

Cameras

Hairdryers, straighteners etc.

Not Allowed –

Electric heaters or blankets ·

Kettles

Personal fridges

Televisions

Rice Cookers

Electric Fans

Every boarder is issued with a laundry number and named laundry box on arrival. All your clothes must be labelled with your number. Dirty washing should be placed in your laundry boxes provided first thing in the morning, and left by the laundry room. Underwear should be put in the net bags provided. Delicate items (coats, etc.) have separate deposit bins to ensure they are kept separate from the normal wash.

Laundered clothes are placed back in these boxes ready for collection after school. Beds must be stripped (sheet, duvet cover & pillowcase) and handed to the laundry for washing every Wednesday morning.

A dry-cleaning business is located on Fernbank Road if you require dry cleaning for suits or other clothes during the school term

Laundry Room Care

All rooms must always be kept presentable and safe, with consideration for your roommate. In particular, heavy or bulky items must not be stored on the top of wardrobes, and suitcases must be either packed away inside the beds or placed in one of the house storage cupboards. Clothes, shoes and cables must not be left on the floor where they can create a trip hazard. You are free to personalise your room with photographs, posters and other personal items, but please do not fix anything to the walls with Blu Tack or drawing pins

Suggestion Box

The house suggestion box is located inthe down stairs commonroom. All boarders who wish to make a suggestion about the running of the house or to raise a concern of any kind may write it down and place it in the suggestion box (either with or without their name). The box is checked regularly by the house staff.

In the event of a fire evacuation:

1) You must get out of the building as quickly as possible, via the nearest fire exit

2) If you are not sure which fire exit is your nearest, check the fire escape routes which are displayed in all dorms, the common room, corridors and lobby

3) Be quiet and sensible as you make your way out of the building. Head towards the fire assembly point.

4) The member of staff on duty will take a register. Listen carefully for your name and answer promptly and clearly

5) Once it has been confirmed that it is safe, you will be able to re-enter the building

In the event of an invacuation

(lockdown):

1)You must go into the nearest room, it does not need to be your dorm! If you are already in a room, just stay where you are 2) Curtains should be drawn and windows should be shut

3) Furniture should be used to barricade the door e.g. sofa

4) Remain silent

5) Stay in whichever room you have entered until you are told it is safe to come out by a member of staff on duty

Rewards

At LVS, we take a positive approach to recognising pupils. Commendations are awarded for excellent work and outstanding contributions to boarding life.

Kew House also has its own rewards system, where pupils can earn vouchers for positive behaviour, helpfulness, and involvement in House activities. These points can then be exchanged for rewards.

Rewards will be awarded for a range of activities, which can include, but are not restricted to the following:

Volunteering to support the Boarding House or wider school community

Regularly taking part in boarding activities

Supporting, helping to organise, or participating in a House event

Helping, buddying, or welcoming a new boarder into the House

Providing consistent support to House staff, tutors, or prefects over the course of a term

Showing sustained improvement in behaviour, attitude, or routines within the House

Demonstrating commitment to co-curricular activities while balancing boarding life

Representing the school in sport or other activities throughout the term

Setting a positive example through behaviour, commitment, manners, and respect within the House

Contributing positively to the day-to-day running and atmosphere of the House

Demonstrating excellent camaraderie, kindness, and support towards other boarders

Going above and beyond to help others or improve House life, as recognised by House staff or prefects

sanctions

We like to do things fairly in Kew House and do not enjoy giving out sanctions. However, sanctions may be used when behaviour or actions have a negative impact on the House community. Looking after our home is everyone’s responsibility and treat the House, its facilities, and each other with respect.

Leaving kitchens, common areas, bedrooms, or shared spaces untidy

Not washing up or putting equipment away after use

Misusing House facilities or equipment

Poor behaviour, manners, or language

Failing to follow House routines, timings, or instructions

Disrespectful, unkind, or disruptive behaviour towards others

Repeated behaviour that affects the safety, wellbeing, or atmosphere of the House

Sanctions may include loss of access to facilities, additional House duties, removal from activities, earlier / more regualr check-ins, or house bans at lunchtime.

The aim of any sanction is to help you understand the impact of your choices and encourage more positive behaviour moving forward.

Health & Wellbeing Centre

The Health & Wellbeing Centre (HAWC) is run by nursing staff and a wellbeing practitioner. Pupils have access to facilities such as doctors and counsellors through the Centre. If boarders feel unwell for any reason – physical or mental – they should speak either with house staff or directly with the HAWC.

Further information can be obtained from the house notice board, duty member of staff or from the LVS Senior School Handbook.

Surgery times:

Monday, Tuesday, Wednesday, Friday - 08:00 - 18:00

Thursday – 8:30am – 4:30pm

Saturday – Open for sports fixtures and open mornings

Counselling

Confidential Counselling Services are available to all Pupils at LVS Ascot. Counselling is a safe space for young people to explore whatever is bothering them. Boarders can arrange to see a counsellor by emailing the counselling service directly at counsellor@lvs.ascot.sch.uk or by speaking in confidence to the House Staff.

Medication

Every Boarder is required to register with the School Doctor and, should you require treatment during School holidays, you should register as a temporary resident with your local Doctor. Pupils may not possess any prescribed medication unless these have been approved by the Medical Centre and a selfadministration form has been completed. Any medication prescribed or otherwise, including vitamins, supplements and indeed protein shakes or powders for shakes, must be declared on arrival and must be approved by our Health and Wellbeing Centre staff before being used. If Pupils are found with any medication of any sort it will be confiscated and may be clinically destroyed for safety reasons.

Expectations

As senior members of the school, Kew Pupils are expected to be aware of how they are perceived by younger pupils, and as such behave as role models. All members of Kew House are expected to be fully involved in the house community, treat it with respect and show consideration for other members. Every member of Kewwill also be assigned a weekly chore. These range from cleaning and tidying kitchens to collecting rations from the dining hall at the end of the school day. Boarders are expected to undertake these duties thoroughly and punctually under the supervision of the prefect in charge on that day.

Whole School Policies

There are several vital ‘whole school’ policies with which all boarders should be familiar for their own safety and wellbeing. These include school policies on the following:

Alcohol Smoking

Drugs & Drug Education

Social Media

Sex & Relationships

Mobile Phone Acceptable Use

Anti-bullying

The majority of these policies are displayed on noticeboards within the boarding house and all are available for review by Pupils on request.

and finally..

BE MORE THAN YOU SEEM

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