Ministry Profile2025
To fulfill the proclamation of Christ in John 10:10: "I came that they may have life and have it abundantly."
Lutheran Orphanage of the South (LOS) opens in Salem, Va.
Vision Mission
Empowered by Christ, we walk together with all we serve.
Lowman Home (now part of Lutheran Homes of SC) established in Chapin, SC
LOS renamed Lutheran Children's Home of the South
First of NC Lutheran Homes opens for older adults in Hickory Lutherhaus opens for lowincome & handicapped residents in Hickory
Lutheran Family Services (LFS) incorporates in NC; adds foster care & immigration svcs. NC Lutheran Homes become Lutheran Services for the Aging (LSA)
NC and SC Lutheran Synods create LFS in the Carolinas
LSA opens or purchases several senior living communities LSA adds comprehensive at-home and communitybased services, more senior living communities LSA and LFS unite under the name
Lutheran Services Carolinas (LSC) LSC expands to include recovery programs, day services for foster youth
History
Lutheran Services
Carolinas (LSC) is the affiliation of two Lutheran social ministries whose roots extend over more than a century. Both are sponsored by the North and South Carolina Synods of the Evangelical Lutheran Church in America (ELCA).
Lutheran Services for the Aging (LSA) was founded in 1960 and opened its first nursing home in 1962. Lutheran Family Services in the Carolinas (LFS) was founded in 1976 and incorporated in 1980. Each organization has its own bylaws and board of trustees, but the membership of those boards is identical. Each affiliate corporation has 501(c)(3) non-profit status.
LSC’s corporate culture is informed and enriched by Christian faith and values. At the same time, the organization embraces all people who share its commitment to service,
regardless of faith. LSC expresses its ethics through a set of six core values and a customer service program called The LSC Way. (See page 13.)
LSC has grown into a $240 million ministry serving both North and South Carolina. The organization directly serves more than 10 thousand people per year, employs over 2,500 teammates, and touches the lives of thousands more. LSC’s programs, services, and communities welcome everyone regardless of age, race, sex, religion, or national origin.
Overview
LSC’s senior services in North Carolina include eleven senior living communities, an adult day services program, home care services, affordable housing, and several PACE programs (Program of All-inclusive Care for the Elderly).
in Winston-Salem, Trinity Grove in Wilmington, Trinity Place in Albemarle, Trinity Ridge and Trinity Village in Hickory, Aston Park in Asheville, and GlenFlora in Lumberton. Learn more on pages 4 and 5.
LSC’s continuing care retirement communities include Trinity Elms in Clemmons, Trinity Landing in Wilmington, Trinity Oaks in Salisbury and Trinity Village in Hickory. Trinity View in Arden offers independent and assisted living; and LSC’s assisted living and skilled nursing and rehab communities include Trinity Glen
Trinity Living Center in Salisbury provides safe and meaningful daytime activities for seniors and adults who need a safe place during the day while their loved ones work or care for themselves. Trinity at Home, in Rowan and New Hanover Counties, provides a variety of services to help seniors age in place. For more information, see page 7.
As part of its commitment to quality at every level, LSC also operates two low-income housing communities designed to meet the needs of seniors and individuals with disabilities and dementia: Dallas High School Apartments in Dallas (owned by LSC) and Lutherhaus in Hickory (a partnership with St. Andrew’s and Bethany Lutheran Churches).
LSC partners with several other regional nonprofits to offer PACE programs in Charlotte, Greensboro, Hickory, Gastonia, and Shelby. See page 8 for details.
Trinity Elms Clemmons, N.C.
Senior Living Communities
Trinity Landing
On the Intracoastal Waterway in Wilmington, N.C.
Trinity Oaks Salisbury, N.C. 125 apartments +
Trinity View Arden, N.C.
Trinity Glen Winston-Salem, N.C.
Trinity Grove Wilmington, N.C.
Trinity Place Albemarle, N.C.
Trinity Ridge Hickory, N.C.
Trinity Village Hickory, N.C.
Aston Park Asheville, N.C.
GlenFlora Lumberton, N.C.
AMENITIES
Pets allowed in independent living; pet visits are allowed for all. Assisted living has courtyards and garden with bunny onsite; transportation arranged; pastoral care. Skilled nursing and rehab has neighborhood style layout, restaurant style dining; therapy gym and hydrotherapy pool; courtyards, garden and playground; transportation arranged; chapel and pastoral care; a 5-star facility with BronzeCommitment to Quality Award. All residents have access to activities and onsite therapy.
Restaurant style dining in 3 separate venues; fitness center and indoor pool; pickleball courts; boardwalk, pavilion and dock with 9 boat slips; pets allowed; art studio; robust activity calendar; pastoral care.
Trinity at Home licensed home care agency onsite.
Restaurant style dining; fitness center and indoor pool; courtyards, gardens and playground; pets allowed in independent living, pet visits allowed in assisted living; activities and transportation; chapel and pastoral care.
Trinity at Home licensed home care agency onsite.
Restaurant style dining; fitness center; walking trails and paths; pets allowed; vibrant activity program; transportation; chapel and pastoral care.
Neighborhood style layout and dining; therapy gym; courtyards, gardens and playground; pet visits allowed; activities and transportation; chapel and pastoral care.
Neighborhood style layout; restaurant style dining; therapy gym; courtyards, gardens and playground; activities and transportation; chapel and pastoral care.
Restaurant style dining; therapy gym; courtyards and gardens; pet visits allowed; activities and transportation; chapel and pastoral care. Skilled nursing and rehab wing has neighborhood style layout.
Neighborhood style layout; restaurant style dining; therapy gym; courtyards and playground; pet visits allowed, bunny onsite; activities and transportation, chapel and pastoral care.
Neighborhood style layout; restaurant style dining; therapy gym; courtyards, gardens and playground; pets allowed in independent living, pet visits allowed in assisted living and skilled nursing; activities and transportation; chapel and pastoral care. Adult day program on campus.
Neighborhood style dining; therapy gym; courtyards; pet visits allowed; activities and transportation. Church services, Bible study and music weekly; pastoral visits on request.
Neighborhood style dining; therapy gym; courtyards and gardens; pet visits allowed; chapel; pastoral visits on request.
ADDRESS
Trinity Elms Independent Living: 7543 Fair Oaks Drive
Assisted Living: 3750 Harper Road
Skilled Nursing and Rehab: 7449 Fair Oaks Drive
All in Clemmons, NC 27012
Trinity Landing 5450 Trinity Landing Way Wilmington, NC 28409
Trinity Oaks Independent Living: 728 Klumac Road. Skilled Nursing and Rehab: 820 Klumac Road. Both in Salisbury, NC 28144.
Trinity View 2533 Hendersonville Road Arden, NC 28704
Trinity Glen 849 Waterworks Road Winston-Salem, NC 27101
Trinity Grove 631 Junction Creek Drive Wilmington, NC 28409
Trinity Place 24724 South Business 52 Albemarle, NC 28001
Trinity Ridge 2140 Medical Park Drive Hickory, NC 28602
Trinity Village Independent Living: 1255 21st Street NE. Assisted Living, Skilled Nursing and Rehab: 1265 21st Street NE All in Hickory, NC 28601.
Aston Park 380 Brevard Road Asheville, NC 28806
GlenFlora 5701 Fayetteville Road Lumberton, NC 28360
* All assisted living programs accept private payers. Aston Park, GlenFlora, Trinity Elms, Trinity Place, Trinity Oaks Health & Rehab, and Trinity Village Skilled Nursing, Assisted Living, and Memory Care accept county assistance.
**All skilled nursing & rehab programs accept private & third-party payers.
***Modest, one-time administrative fee.
Growth & innovation
Independent living with no entrance fees, through LSC
LSC is committed to providing quality at every level. Trinity Elms independent living in Clemmons, Trinity View independent living in Arden, and Trinity Village independent living in Hickory offer attractive monthly rental apartments with no entrance fee.
Economies of scale:
As one of the largest nonprofit senior care providers in North Carolina, with senior living communities scattered statewide, how does LSC achieve efficient, high-quality service while keeping costs in check? Through Leading Care Pharmacy, a joint venture with Neil Medical.
Established in 1998 as LSA (Lutheran Services for the Aging) Pharmacy, this one-stop distribution hub in Salisbury provides prescription, proprietary, and over-the-counter medicines to residents of LSC’s assisted living, skilled nursing, rehab, and memory care communities. It also offers discounted over-thecounter medications to LSC teammates.
Leading Care Pharmacy features state-of-the-art, robotic medication administration and distribution systems to serve LSC’s senior residents and teammates more efficiently and effectively.
Community outreach
Trinity Living Center – LSC’s adult day program in Salisbury, North Carolina provides social and cognitive enrichment, nutritious meals, and medical supervision to adults who need assistance with daily life activities. Many are seniors living with dementia; some are adults with intellectual and developmental disabilities. Trinity Living Center is open Monday through Friday and can accommodate up to 60 participants per day. It accepts reimbursement from county, state, and federal sources as well as private pay.
LSC strives to provide abundant life for everyone it serves. That means providing care wherever seniors are in need.
Trinity at Home – LSC offers at-home care and other services for seniors in North Carolina's Rowan and New Hanover Counties. Care ranges from temporary respite to round-the-clock, daily assistance. Trinity at Home also offers companionship services, memory care support groups, educational programs, and a well-stocked library of enrichment tools to help seniors age safely and successfully in place.
Dallas High School Apartments – LSC manages and owns a low-income housing complex in Dallas, North Carolina for those 62 and older, or 55 and up if disabled. Formerly a historic school, it has been extensively renovated to create 33 comfortable apartments with common areas. Learn more about LSC’s commitment to affordable senior housing on page 8.
Partnering to serve
Collaboration is an LSC core value. (See page 13.) LSC works with a variety of partners to serve those in need.
– This property in Hickory, North Carolina features 50 units of low-income housing for older adults and people with disabilities. A program of the U.S. Department of Housing and Urban Development (HUD), Lutherhaus is a partnership of LSC and St. Andrew’s and Bethany Lutheran churches. An LSC service coordinator helps residents access resources, navigate services, and enhance their quality of life through the
PACE Programs - Program for All-
Inclusive Care of the Elderly (PACE) provides comprehensive long-term services and support for seniors with Medicaid and Medicare. Participants typically live at home and receive care from an interdisciplinary team of health professionals at the PACE site during the day. LSC is a partner in several PACE programs:
• Senior Total Life Care – LSC is a 50 percent owner in both the Hickory and Charlotte locations. The Hickory location is a partnership with Palliative Care and Hospice of Catawba County, while the Charlotte location is a partnership with Kintegra Health. LSC is also a 25 percent owner in the Gastonia and Shelby locations, in partnership with Kintegra Health and CaroMont Health.
• PACE of the Triad in Greensboro, North Carolina is a partnership with Cone Health, Well-Spring Retirement Community, and Hospice and Palliative Care Charlotte Region. LSC is a 15 percent owner.
Trinity
Rehab –
Co-founded by LSC in 2013, this limited liability corporation offers speech, occupational, and physical therapy services to LSC senior services operations and other nonprofit partners. In 2023, LSC sold a portion of its 50 percent ownership to EveryAge and Presbyterian Homes. LSC now owns 30 percent of Trinity Rehab; these profits are available to further LSC's mission.
Inspiritus
–
In 2019, LSC began providing back-office financial/ accounting support services for this Georgia-based Lutheran social services nonprofit. Inspiritus offers services similar to Lutheran Family Services in the Carolinas’ (LFS), such as disability, foster care, refugee and disaster services.
Searstone Retirement
Community – LSC is a sponsor of this nonprofit senior living community in Cary, North Carolina. LSC assists Searstone with grantmaking in which a portion of the community’s proceeds benefit programs for low-income seniors in Wake County.
LSC’s commitment to serving the most vulnerable extends to children and youth in need, adults with disabilities and mental illness, local disaster survivors, and international refugees and other legal immigrants.
in north and south carolina
Foster Care
LSC provides a broad continuum of foster care programs to ensure each child receives the care they need. Highly qualified LSC teammates offer information, training and licensure, 24/7 crisis support, and access to respite care.
• LSC Family Foster Care serves children who must live apart from their parents because of abuse, neglect, or other adverse circumstances.
• LSC Therapeutic Foster Care is for children who need a higher level of care due to their emotional, behavioral, and/or medical needs.
• LSC Medically Fragile Foster Care helps children with significant medical conditions avoid institutionalization and gives them a chance to grow up in loving homes.
• LSC Intensive Foster Care provides a higher level of care to children with significant behavioral or emotional challenges, trauma histories, developmental disorders, or other special needs. Some have lived in institutions or multiple placements.
LSC also offers specialized programs in each state. See pages 10 and 11.
Disaster Response
LSC is a local partner of Lutheran Disaster Response (LDR) in North and South Carolina. After local emergency agencies have responded, LSC helps survivors return to safe, sanitary, secure housing – providing case management, connecting survivors to financial resources, and coordinating construction and repair resources. LSC also connects local partners with distribution centers, transportation services, volunteers, and more.
Refugee and Immigrant Services
LSC provides a safe haven for legal refugees and immigrants in North and South Carolina, including unaccompanied children and survivors of human trafficking.
New Americans Program – LSC works with legally vetted refugees and other legal immigrants as they build new lives in the United States.
LSC provides case management, employment services, and legal immigration services through offices in Raleigh, Salisbury, and Asheville, North Carolina and Columbia, Greenville, Myrtle Beach, and Charleston, South Carolina. LSC is the Carolina affiliate for Global Refuge.
Immigrant Family Reunification for Youth – Children under age 18, often from Latin America, flee unsafe situations and arrive in the United States without a parent or guardian. Many hope to reunite with family members who are already here. Without LSC’s help, they may be forced to wait in detention facilities or shelters.
LSC provides case management before, during, and after reunification – ensuring unaccompanied children go to safe environments, and connecting them and their families or sponsors to services for good long-term outcomes. LSC guides foster families through the licensing process and trains and supports them for the duration of the child’s stay.
Survivors Assistance Program – LSC helps survivors of human trafficking achieve stability and live independently. Survivors receive emergency assistance, safety planning, and housing, health, and legal services – as well as financial assistance to support basic needs. LSC follows up to ensure continued access to services.
Host Homes for Adults with Disabilities
LSC recruits, trains, and supports "host home" caregivers who open their homes to adults with intellectual and/or developmental disabilities and/or traumatic brain injury (TBI). Clients are encouraged to participate in family and community life, and caregivers have access to 24/7 on-call support.
In North Carolina
Foster Care and Adoption
In addition to the programs listed on page 9, LSC provides the following foster care–related services in North Carolina:
Transition to independence – Foster youth ages 15 to 21 in Buncombe and Haywood Counties may receive additional support to prepare for life after foster care, including employment services and personalized coaching.
Foster to Adopt – LSC offers comprehensive services to North Carolina families who wish to adopt from foster care. LSC conducts home studies, serves as a liaison to the local Department of Social Services, assists with adoption finalization, and provides post-adoption support.
Adult Disability & Mental Health Services
LSC provides a comprehensive array of community, residential, and support services to North Carolina adults with intellectual or developmental disabilities, TBI, and/or severe and persistent mental illness. LSC aims to help clients live as fully and independently as
Residential Services
In addition to host homes (see above), LSC operates several supported living residences in North Carolina. (See the table on opposite page.)
LSC also offers coordinated care services to help its supported living residents achieve an integrated experience among their various health care providers.
ADULT RESIDENCES: NORTH CAROLINA
Name & Location Capacity Notes
For Intellectional / Developmental Disabilities
Mountain Ridge Home | Gastonia, N.C.
Wilson Smith Cottage | Winston-Salem, N.C.
Whittecar Home Raleigh, N.C.
6 residents 24-hour Intermediate Care Facility (ICF) 6-bed facility, operated by LSC. Residents' housing partially supported by HUD.
6 residents 24-hour ICF; 6-bed facility, operated by LSC.
6 residents Serves adults with intellectual &/or developmental disabilities & traumatic brain injury (TBI). 24-hour assistance, TBI specific therapies, employment and social integration support. Operated by LSC; residents' housing partially supported by HUD.
Green Level Apartments | Cary, N.C. 12 apartments Supervised independent living; 24/7 on-call support.
Building Independence | Raleigh, N.C.
For Traumatic Brain Injury (TBI)
Lippard Lodge | Clemmons, N.C.
Moretz Manor | Durham, N.C.
Other Services
9 residents For low-income adults with developmental disabilities. Built by Habitat for Humanity of Wake County; in partnership with The Serving Cup and LSC.Owned and operated by LSC.
6 residents 24-hour assistance, TBI specific therapies, employment and social integration support.
Whittecar Home | Raleigh, N.C. See above See above. For Mental Health Services
Raynor Street Apartments | Durham, N.C. 10 apartments
6 residents 24-hour assistance, TBI specific therapies, employment and social integration support.
For veterans – LSC provides “wraparound” care for combat wounded veterans with TBI, augmenting the traditional therapy and case management they receive from its partner, Neuro Community Care. LSC teammates plan a robust calendar of events to keep veterans engaged, help them explore personal interests and goals, and encourage greater independence.
Supervised independent living with 24/7 support and mental health services. Operated by LSC in partnership with Alliance Behavioral Health and The Arc of North Carolina.
Mental Health Services – In Orange, Person, and Chatham Counties, LSC meets adults with severe and persistent mental illness where they are – whether at home, at work, or in the community. They receive assistance with basic daily living needs, medications, and socialization; have access to 24/7 on-call support; and more.
Supporting recovery and building resilience
In South Carolina
Foster Care
In addition to the programs listed on page 9, LSC offers three South Carolina programs designed to meet urgent needs:
Day Services for Youth – In the Midlands and Upstate, LSC provides a safe place during the day for foster youth who do not have a placement and cannot attend school. The goal is to stabilize behavior so they can be placed in the least restrictive foster setting. Participants receive meals and snacks, educational support, and enrichment with help from teachers, clinicians, and case managers.
Emergency Overnight Bed Program – LSC provides overnight services for youth without a long-term placement in the Midlands and Upstate regions. Many also attend LSC’s Day Services for Youth program.
LSC is helping to ensure that South Carolinians in the Upstate and Midlands regions have the support they need to address substance use disorder and work toward healing.
Foster Care for Unaccompanied Children – LSC secures loving foster homes for unaccompanied children in the Columbia area while they await reunification with their family or guardian. LSC provides culturally competent bilingual education, personalized case management, and transportation to medical and behavioral health appointments.
In Greenwood, Lexington, Newberry, and Richland counties, LSC’s Trinity Recovery program trains church congregations on stages of readiness for recovery, local recovery resources, and how to administer naloxone to reverse an opioid overdose. In these counties plus Calhoun, Kershaw, Orangeburg, and Sumter counties, LSC distributes harm reduction kits in highneed areas and offers peer support to individuals.
LSC operates two recovery residences in South Carolina: Kinard Manor for women in Greenwood, and WeCo Cottage for college and university students in West Columbia.
Mary Glidewell
Chief Information Officer
Mary started her career with LSC in 1996, covering for a maternity leave at Trinity Oaks health and rehab. She returned to LSC the following year and has been here ever since. Mary served as business office manager at Trinity Oaks health and rehab and as software support and systems analyst before becoming director of information technology. She was named CIO in 2023. Mary holds a bachelor’s degree in business administration from Catawba College and an MBA from the University of North Carolina at Pembroke.
Ted W. Goins, Jr.
President and CEO
Christina Joyce
Chief Administrative Officer
Christina joined LSC in 2007 and previously served as senior accountant, executive director of Trinity Living Center, director of communitybased services for Trinity at Home/Trinity Living Center, and director of administration. In 2023, she assumed her current role leading organization-wide administrative efforts and research projects. Christina holds a bachelor’s degree in business management with a concentration in finance from North Carolina State University.
Mary Beth Lemly
Vice President for Teammate Services
Ted has spent his entire career in health and human services. He worked on the front lines of care as a certified nursing assistant before becoming a licensed nursing home administrator. He was the administrator of Trinity Village for over 10 years and spent three years in administration and development with LSC before being named president in 2000. Ted is active in a number of state and national organizations. He holds an Honorary Doctorate of Humane Letters from his alma mater, Lenoir-Rhyne University, and a Master of Science degree from Pfeiffer University.
Mary Beth joined LSC in 2014 as executive director of the Trinity Elms campus. In 2021 she moved to the LSC Administrative Office, serving as operations coordinator and director of strategic systems before assuming her current position. Mary Beth is a licensed nursing home and assisted living administrator with 30 years' experience in long-term care management. She is also a North Carolina-qualified activity director and a licensed real estate broker.
Myra N. Griffie
Kirby D. Nickerson
Chief Financial Officer
Vice President, Child and Family Services
Kirby has been LSC’s chief financial officer and treasurer since 2012. Previously, he served as CFO for three other healthcare organizations in Florida, North Carolina, and Virginia. Kirby holds an MBA from Florida State University as well as a nursing home administrator’s license.
Heidi S. Rixman, CFRE
Myra has been with LSC since 2003 and has served in multiple roles, including vice president for quality and risk management and chief operating officer for child and family services. She holds a bachelor’s degree in psychology from the University of North Carolina at Charlotte and a Master of Social Work degree from the University of South Carolina.
Courtney Johnson
Vice President, Senior Services
Courtney joined LSC in 2013, serving as a nursing home administrator and director of business development before assuming oversight of LSC's senior services. Trained as a speech-language pathologist, she holds bachelor’s and master’s degrees in communication sciences and disorders from the University of New Hampshire.
Chief Development Officer
Heidi joined LSC as director of development in 2016 and became chief development officer in 2022. She is also president of The Foundation for Abundant Living, LSC's avenue for giving. A Certified Fundraising Executive (CFRE), Heidi previously held leadership roles with Bancroft, a leading nonprofit service provider in New Jersey. Heidi is a graduate of Delaware Valley University and holds a master's degree in nonprofit management from Eastern University.
Kesha L. Smith
Chief Operating Officer
Kesha provides management and oversight for all LSC operations. She began her career in longterm care in the late 90’s after receiving a BS in Accounting from the University of North Carolina at Charlotte. She is a licensed nursing home administrator and a licensed real estate broker. Kesha joined LSC in 2003 and served as special projects coordinator, operations coordinator, and chief administrative officer before being named COO in 2013. She is tasked with oversight of all operational areas including guidance of overall operations for senior services and child & family services, construction oversight, growth and business development, and teammate services.
We believe Our core values
LSC teammates have identified seven core values or principles that define LSC’s culture and character. All are fundamental in fulfilling the organization’s mission.
Collaboration: We believe bringing together the skills and knowledge of many individuals broadens our perspective and improves decision making. Collaboration fosters an atmosphere of trust and cooperation while enriching the workplace and our organization.
Compassion: We believe compassion is the foundation of LSC’s ministry. To be compassionate is to recognize the hurt or unhappiness of another and act to change it. LSC teammates work in a compassionate manner to improve the lives of all they serve.
Excellence: We believe any job worth doing is worth doing well. LSC teammates strive for excellence and encourage it in others. We seek out opportunities for personal growth and development and encourage others to do so as well.
Faith: Many LSC teammates choose to work here because their faith calls them to love and to serve. All LSC teammates strive to be content and joyful in their work and to create an atmosphere of support and forgiveness.
Integrity: LSC teammates work responsibly, honestly, and in a transparent manner. We expect honesty at all levels of the organization. LSC teammates are encouraged to voice concerns, seek help, and admit failures.
The LSC Way
Justice: God calls us to “Do Justice,” to be in a right relationship with God and with each other. Every person should live free of bias, favoritism, and discrimination. At LSC, we work to create a just culture throughout the organization and in all the communities we serve.
Respect: LSC strives to create a diverse and inclusive workplace where everyone is treated with dignity, and differences are accepted and enjoyed. LSC teammates embrace the gifts of all and recognize the intrinsic worth of each person.
The LSC Way is a customer service program created by and for LSC teammates. It aligns the organization’s mission, vision, and values and allows teammates to put them into real-world practice. The following principles comprise The LSC Way:
Lead by example · Serve joyfully · Communicate consistently Welcome all · Abundant living · You are the key
CHILD & FAMILY SERVICES
Spread the word.
Many of the people LSC serves cannot speak or stand up for themselves. LSC advocates help ensure equal access to the resources and opportunities necessary for an abundant life. Sign up for LSC's Advocacy Alerts by emailing advocate@LSCarolinas.net, and follow LSC on social media. (See handles at right.)
Volunteer.
LSC's volunteers contribute thousands of hours of time each year to help its clients, participants, and residents live abundantly. Volunteers can share their talents with a senior living community, assist a refugee family in adjusting to a new life, or help recruit foster parents. These are just a few of the volunteer opportunities with LSC. Email info@lscarolinas.net to learn more.
Make
Financial contributions allow LSC to serve more people in more ways. There are many ways to give. Email donate@lscarolinas.net or scan the code at right for details.
