4 Periodic Reviews with Critical Benefits - How, Why and When to Inspect Key Exterior Systems
Fire Safety in Townhome Communities - A Shared Responsibility
Project Management: Making it Easier for Residents and Management
Loving the Shade, Thanks to Tree Canopy
3 Signs Your Backflow Valve Should be Replaced
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From the President
FROM THE PRESIDENT
Richard Elia, B.Comm., LL.B., LL.M.(ADR), ACCI GHC-CCI President
As summer begins, we welcome a season of connection and growth, marked by warmer weather, time outdoors, and cherished moments with family and friends.
To all our members, thank you for making our Chapter the success that it is. I hope you are all enjoying some well-deserved sunshine.
Summer offers a gentle pause, giving us space to appreciate where we have been and where we are heading as a chapter and a greater condominium community.
So, let’s begin by looking back. This spring, we hosted and collaborated on a wide array of education opportunities for our community members, from our Directors Course to our in-person Knowledge Barn event. Together we explored, asked questions, and put new names to familiar faces across the industry. Members of our CCI GHC Chapter also had the opportunity to participate in the CCI National Leaders Forum, which was held in Waterloo, Ontario.
Condominium communities are constantly evolving, while growing more connected every day. As new topics, challenges, and scenarios emerge across the industry, CCI-GHC is committed to a proactive approach in facilitating educational opportunities to learn, grow and share. Whether you are a new condominium unit owner or Board member, or a seasoned veteran, we are here to help navigate the ever-evolving (golf) course of condo living.
With the gentle pause of summer comes the excitement of what lies ahead. Fall conference season is fast approaching, bringing with it a full slate of webinars, seminars and new opportunities to learn and connect.
Mark your calendars for the Golden Horseshoe Chapter Annual Conference 2025: “Playing Nice in the Sandbox: Building Castles, Not Walls” is happening on September 12th, 2025. Join us as we explore the rules of the sandbox and how to foster collaborative, community-minded condominium living—one bucket of teamwork at a time.
But why should you attend? Whether you are a long-time conference attendee or new to the Golden Horseshoe community, this annual gathering dives into the current challenges and cutting-edge shaping of condominium communities today. Hear from experts across the industry, connect with a vibrant network of exhibitors, and join in conversations that will help you build stronger foundations, better partnerships, and a more harmonious sandbox.
Visit our website for more event details and information on how to register for this event. We hope to see you all there!
Golden Horseshoe Chapter of the Canadian Condominium Institute
Alicia Gatto, CPA, CA, LPA (Chair Finance Committee)
SECRETARY
Michelle Joy, BA, RCM, OLCM
BOARD OF DIRECTORS
David Corbett
Maria Durdan, B.A., LL.B., ACCI (Member Education Committee, Member Finance Committee, Member Ron Danks Award Committee)
JJ Foulds, BA, OLCM, RCM
Patrick Greco, B.A.Sc., LL.B. (Chair Policy & Governance Committee, Member of the Communications Committee)
Sokol Meta, RCM, CMCA, BA (Board Liaison Professional & Business Partners’ Committee)
Paul Nasato, B.Arch.Sc.
Thomas F. Nederpel, B.Sc., PEng (Chair External Relations Committee)
Denis Theriault
The Golden Horseshoe conference provides an unmatched learning and networking opportunity within the condo sector.
This one-day conference attracts over 400 attendees made up of condominium corporations, unit owners, professionals and trades, and approximately 250 leaders, influencers and high-level decision-makers.
We are excited to announce SimpsonWigle as our 2025 Conference Partner!
When it comes to maintaining your building envelope and structure, periodic reviews are recommended by the experts to prevent key assemblies from failing. A failure may develop gradually from general wear and tear, or suddenly due to a dramatic weather event, a construction deficiency, or a myriad of other reasons.
To ensure your building remains in safe, working order for the long-haul, Nikolas Marsall-Moritz, Project Engineer with RJC Engineers, advises building owners and managers conduct periodic reviews of the physical asset, particularly in the following key areas:
Continued…
1. The exterior envelope
The exterior envelope is made up of several systems that prevent moisture from accessing the building interior, including roofing and walls. These systems are prone to nuisance leakage, or in more extreme scenarios, failing to prevent deterioration of the structure.
“While the specifics of a review will depend on the individual building, it generally begins with a discussion with the management company or Board about any known moisture ingress issues, followed by a visual review of the exterior to identify areas of deterioration, moisture staining or outright failed assemblies,” he says. “A more in-depth review into specific problem areas may entail the removal and replacement of exterior or interior finishes to examine hidden construction and their condition.”
Reviews should also identify safety issues like loose cladding or flashing. “While in shorter buildings, a review may be possible from the ground using binoculars, in taller ones, a close-up review via swingstage or rope access is usually warranted,” he says. “This allows the reviewer to physically examine suspect areas than may not be evident from a distance.”
How often is it recommended?
It all depends on the assemblies themselves. For example, most roofing associations recommend that a roof be reviewed every one or two years, but even this may vary. “If your roof was recently replaced, conducting reviews may be a condition of the warranty,” he says. “Also, certain municipalities may have bylaws that mandate timelines between reviews.”
To be safe, Marsall-Moritz recommends speaking with a professional about your specific building.
2. Fall protection systems
Exterior access systems such as fall protection/tieback anchors and horizontal lifelines allow maintenance workers to safely access certain areas of the building’s exterior. Where there is a fall hazard, it is vital to ensure these systems are in serviceable condition and proper working order.
“A review generally involves examining the system for signs of deterioration, damage, or deflection,” he says. “The reviewer will also take a look at the overall system, and will notify you if there are any changes to the applicable codes that result in the system no longer meeting current standards. Certain assemblies may also be load tested to ensure they continue to be able to support required loads.”
How often is it
recommended?
Current CSA standards require that fall protection systems are reviewed annually, or prior to use if these systems are not frequently used. But given window washing relies on these systems for taller buildings, an annual review is usually the norm.
3. Parkades and parking areas
While these areas can include exterior on- grade asphalt lots, Marsall-Moritz warns that suspended parking areas are of particular concern. Suspended slabs are the ones in which the underside is not in direct contact with the ground, and there is often usable space below. Like with the building envelope, moisture ingress can lead to deterioration, making suspended parking areas more susceptible to wear and tear, as well as chlorides (salt) brought in from vehicles.
“For suspended parking areas, reviews generally involve a visual assessment of any exposed waterproofing for signs of damage or wear, as well as a review of the underside for leakage staining,” he says. “Sometimes a flood test is also conducted, generally in concert with a periodic cleaning event to help identify areas of failed waterproofing.”
Acoustic sounding in the form of a chain drag or hammer sound is also common to help identify areas where the waterproofing may look fine, but the concrete beneath is deteriorated. On- grade areas
reviews are also advised for safety concerns, like tripping hazards or pooling water.
How often is it recommended?
While there is no mandated review period for parkades, Marsall-Moritz recommends doing one every year or two depending on usage.
4.
Post-tensioned systems
Post-tensioning is a structural concrete reinforcement system that is used less regularly today than it was in the 1950s through 80s. For older buildings with this system, there is an increased risk of damage from moisture ingress, which can result in corrosion of the steel strand, and eventually cause breakage.
“A review of post-tensioned assemblies typically involves conducting a penetration test at a sample
of previously exposed strands at an existing recess,” he says, pointing out that “a recess” can generally be identified by a steel plate bolted to the underside of a concrete slab. “The test will identify whether the stand is still under tension, and therefore continuing to reinforce and support the concrete structure.”
How often is it recommended?
The general recommendation for PT system reviews is once every year or two depending on condition and history of deterioration. Each report should outline these details including when the next review should be undertaken.
The key benefits of periodic reviews “All periodic reviews can potentially identify problems before they become significant, while also helping condominiums plan replacement expenditures and inform their reserve fund studies,” he says.
Additionally, certain mortgage and insurance conditions require them: “A PT structure must be reviewed as per the most recent recommended timeframe. Failure to have a review available may impact a unit’s ability to be sold—and in terms of fall protection systems, professional companies will not permit their workers to use anchors that have not been reviewed.”
The bottom line is, by conducting these four periodic reviews, you will be staving off serious issues and prolonging the integrity of your building, while keeping workers and occupants safe.
Nikolas Marsall-Moritz, MEng, CAHP, P.Eng. is Project Engineer with RJC Engineers.
To find out more about these and other periodic reviews, visit www.rjc.ca or contact Nikolas Marsall-Moritz directly.
The Knowledge Barn: Condominium Tips from Industry Professionals
By Craig McMillan
On May 23rd 2025 on a not so warm day, Condominium Managers, Condominium Directors and Industry Professionals gathered at Dyment’s Farm in Dundas Ontario for a one of a kind sold out event, designed specifically to access essential information from industry professionals on how to manage and obtain improvements to achieve the best results for your condominium community all under one roof in a Barn of all places.
This unique gathering brought a combination of a knowledge transfer, networking opportunities, and inspirational speakers, all served alongside a delicious lunch with wagon rides and a cornhole competition.
This event was unlike any traditional seminar or expo, for a start the barn only had three walls so if you didn’t bring a coat you were going to be a little
bit cold that is why the coffee and tea was important.
The education session was designed to be a fastpaced, engaging format, over a dozen seasoned experts delivered concise, 5-minute presentations filled with practical tips, actionable strategies, and fresh supplier insights. These sessions are carefully curated to cover the most pressing topics in condo management, helping you streamline operations, ensure compliance, and elevate resident satisfaction.
Delegates heard from top industry professionals across a broad spectrum of specialties the session was moderated by Mike Mullen of Wilson Blanchard wearing a questionable hat and farm worker attire, maybe he was looking for a new career path as a farm hand you will have to ask him that. The topics discussed were as follows:
• Accessibility Regulations with Kevin Shaw from Cion Corp., highlighting what boards need to know to stay compliant.
• Roof Maintenance & Inspections with Kelly MacDonald of Detail Roofing, focusing on how to take a proactive approach.
• Painting and Caulking Tips to Avoid Surcharges, courtesy of Zeke Margaritis from Armourco.
• Smart Financial Strategies from Ryan Griffiths of Condo Lending Group.
• Developing Leaders from Craig McMillan of Maple Ridge Community Management.
• Insurance Appraisal & Cost Fluctuation insights from Omar Khan of Normac.
Continued…
• Parking Garage Door Maintenance best practices with Wayne Scott of Wellington Dock & Door.
• Planning for Garage & Balcony Construction Tips from Jay Sandhu of Registon.
• Water-Smart Irrigation Budgeting with Rick Malda of Arizona Outdoor Solutions.
• Asphalt Maintenance and Catch Basin Inspections with Rod Campbell from Addaline Asphalt.
• When to Consult Your Engineer explained by Tim Van Zwol from RJC Ltd.
• In-Person Meeting Safeguards from Robin Macina at MeetMyCondo.
• Boiler Replacements & 2025 Condensing Boiler Regulations presented by Jeff Livingstone from Pretium Engineering Inc.
Before the education session and after lunch, there was lots of time for networking conversations and Continued…
catching up with friends and industry peers, this event offered a refreshing break from your usual routine and location while delivering meaningful insight for all in attendance.
The Professional Business Partners Committee of CCI-GHC wish to thank everyone involve in making this event a success, our committee members, chapter staff, education session speakers, attending delegates, event sponsors and all the staff at Dyment’s Farm, look out for more upcoming interactive events from CCI-GHC.
Jason Reid
National Life Safety Group
Fire Safety in Townhome Communities: A
Shared Responsibility
In Ontario, fire safety obligations are not limited to high-rise buildings. While townhome-style condominium communities may not always require a formal Fire Safety Plan (FSP) under the Ontario Fire Code, they are not exempt from compliance requirements. In fact, many of the same responsibilities that apply to taller residential structures still apply in these lower-density communities — just in slightly different ways.
Unfortunately, there is a common misconception, “We don’t need a Fire Safety Plan, so we don’t need to do inspections.” This can leave townhome communities exposed to unnecessary risk.
The Ontario Fire Code, the Occupiers’ Liability Act, and the Occupational Health & Safety Act all impose obligations on condominium corporations to maintain a safe environment for residents, workers, and visitors — regardless of building type.
Continued…
The Manager and Board’s Role in Compliance
While day-to-day responsibilities for risk management fall to the Licensed Condominium Manager, Superintendent, and on-site Security personnel, the ultimate accountability for legal compliance— including fire code inspections, health and safety obligations, and occupiers’ liability—rests with the Corporation. Compliance must be maintained consistently, regardless of staff changes or management transitions.
Condominium managers and boards play a crucial role in ensuring compliance. Together, they must create and maintain internal programs that fulfill fire safety responsibilities even in the absence of a formal Fire Safety Plan. These programs should include structured inspection routines, documentation practices, resident education efforts, and ongoing maintenance.
One of the most important actions a condominium corporation can take is establishing an internal inspection program. Routine checks of common areas, mechanical rooms, extinguishers, emergency lighting, and fire routes should be conducted on a regular schedule — weekly, monthly, and annually, depending on the component. These inspections should be performed by staff or vendors, classified as “internal” and “external” inspections, both who understand the requirements and can properly identify safety concerns.
Just as important as conducting inspections is keeping proper documentation. If a fire or incident occurs and no written records exist, the corporation may find itself in a vulnerable legal position — even if
These programs should include structured inspection routines, documentation practices, resident education efforts, and ongoing maintenance.
the work is done. Keeping inspection checklists, deficiency logs, and communication records provides defensible evidence of the corporation’s due diligence.
To address these common gaps in documentation, Boards and management teams are looking to integrate inspection technology, to allow their condominium staff to accurately capture all the hard work they do every day to keep their communities safe and streamline operational checks and tests.
MenRes Property Management oversees a vast portfolio of residential condominiums in the GTA. They have launched a cost-effective solution to not only track these efforts but enable the corporation to call up proof of compliance – in seconds.
“Many of our townhome communities require weekly and monthly code required internal inspections and tests, and we have deployed an innovative mobile app that allows us to assign these important checks, complete with reminders and automatic escalation protocols right in the app,” said
Sarah
Campbell, Vice President, Condominium Operations.
For MenRes, the Safe Buildings platform was introduced as a proactive, long-term, inexpensive solution, that is a secure, mobile-based app, enabling the condominium corporation to centralize compliance documentation, automate inspection reminders, and establish reliable, time-stamped records of key tasks specific to the communities needs and resources.
Manager and Building Staff Training
Investing in fire safety training for building staff goes beyond compliance—it delivers measurable returns in operational efficiency, risk reduction, and long-term cost savings. Trained staff can identify and address potential hazards before they escalate, reducing maintenance issues and liability risks. Their confidence in emergency procedures not only ensures a safer environment for residents and first responders but also minimizes downtime during incidents and fosters trust within the community.
By empowering staff with the knowledge and skills to act effectively, building owners can protect their assets, enhance their reputation, and contribute to a culture of safety and preparedness.
“This trust between our community and building teams is key,” said Melody Roche, General Manager, MenRes Property Management.
“Our buildings are only as strong as the team that supports them. Our manager and building staff training program was an investment in both life safety and professional development—ensuring our staff are not only prepared to implement
the Fire Safety Plan, but are also growing as confident, capable leaders in critical situations,” said Melody.
Resident Education: A Shared Responsibility
Educating residents is another key piece of compliance for all residential buildings, including townhomes. Many safety hazards originate inside individual units — especially in townhome settings where garages, balconies, or private HVAC systems are present.
Residents need to understand safe storage practices (such as not storing propane indoors), how to test and maintain their smoke and CO alarms, and what to do during an emergency. A simple seasonal newsletter or welcome package with these reminders can go a long way.
Many condominium corporations, under the advice of the condominium management team, are hosting an educational session for their communities, or preparing resident community safety guides in an attempt to educate residents on the life safety systems and components installed at their townhomes. These sessions and guides, serve to provide clear, concise communication of emergency procedures and fire prevention opportunities to best prepare their community – in advance of the next fire or alarm.
No matter how a corporation communicates this important information, it should be done and documented as part of the condominium corporations commitment to community safety.
Looking Ahead: 2026 Fire Code Changes
The landscape of fire code compliance is also changing. New Ontario Fire Code amendments coming into effect in January 2026 will introduce enhanced requirements for residential properties of all types. These changes will include:
• More stringent documentation standards
• Requirements for monthly door inspections
• E xpanded obligations for carbon monoxide detection and alarm placement.
• S1001 - New integrated testing of building systems
Even if your community is not subject to these changes today, Boards and managers should stay informed by attending code update briefings, consulting with local fire departments, or engaging with compliance experts.
A sincere thank you to indus-
try-leading organizations such as the Canadian Condominium Institute – Golden Horseshoe Chapter (CCI-GHC) for their continued leadership in raising awareness around important issues like fire safety, risk management, and regulatory compliance in condominium communities.
Driven by a team of dedicated volunteers, CCI-GHC plays a vital role in educating Boards, managers, and industry professionals—helping to build safer, better-informed communities across Ontario. Your efforts make a meaningful and measurable difference.
Jason Reid is President & Senior Advisor for National Life Safety Group, a Fire Engineering firm in Toronto, Canada, specializing in integrating Fire / Building Code, Safety, and Emergency Management solutions, supporting risk and operational management initiatives in mission-critical workplaces, complex buildings and portfolio wide programs.
Come join us for a great day on the course
Wednesday, August 6, 2025
Century Pines Golf Club
592 Westover Rd, Troy, ON L0R 2B0 (Hamilton, Ontario)
kaneffgolf.com/golf/courses/century-pines
Century Pines is a mature and picturesque parkland golf course near Hamilton, home to majestic Maple, Oak, and Pine trees that fortify and frame its sculpted bentgrass fairways, lush tee decks, and undulating greens. The natural beauty of the forest and wetlands is enhanced by two creeks that meander throughout the course.
Registration opens: 9:30am
Tee-Off Time: 11:00 am
Cocktail reception: 5:00 pm
Dinner: 6:00 pm
$199 per player - Individual golf is sold out. To golf, please purchase a Sponsorship that includes golfing.
Golf Includes: Power Golf cart, Complimentary Lunch on-the-go at Halfway House, Complimentary non-alcoholic Drinks from beverage cart, Buffet Dinner & chance to win great prizes.
Dinner Only Ticket: $60
Register & Sponsor
Carol Booth, BSc, MA
Project Management: Making it Easier for Residents and Management
Once again, it is that time of year – major and minor projects that can only be done during this time – starting in the spring and going into the fall. Everyone – managers, engineers and contractors are overworked re projects; there are not enough hours in the day!
One of the most important components of the process is communication, communication, communication! And one of the biggest problems is that everyone does not read or just scans the information, and then the complaints start and or the rumor mill goes crazy!
Having stated the two issues above, is there anything else that can be done, or does just more of what you are already doing have to be done? Everyone is extremely busy, but maybe another quick update email might be worth it – fewer emails or phone calls and less grumbling as to what is going on.
The following thoughts are basically just reinforcing what is an industry expectation regarding how best to prepare for and implement condominium projects. As a past president of my condo and I am still a resident, one tries to
make sure that everything has been thought of - which does not always happen, even with checking and double checking of all the details. Surprises (are a given with older complexes) and things beyond our control happen. Everyone, including residents need to be patient and flexible, but here again is where continued communication is essential!
Regardless if it is a major or small project, the same principles apply. The only difference is that all residents need to be informed about major projects, even if everyone is not directly impacted. If it is a small project and involves only one or a few residents they also need to be kept updated as to the status of the project if there are delays or issues.
a brief explanation as to why and for approximately how long.
If residents have to remove alterations/enhancements or Section 98’s from a common element or exclusive common element, they may need to be reminded – especially
…all residents need to be informed about major projects, even if everyone is not directly impacted.
if they did not do the Section 98. Examples might be patios/decks, balconies, etc. They will also need sufficient time to do the work, or make arrangements to get it done.
often and others prefer hands on or a paper copy. The paper copy could be hand delivered in smaller condo corporations or put in a location for easy pick up – lobby, pool/exercise area, mail room, etc. There should be no excuses for not getting the information. But there is still no guarantee that the information will be read!
Management, in addition to all of your communique’s, encourage residents to ask questions! Encourage two-way dialogue. Be sure to reference your email and phone number so they can get their questions answered.
As soon as the Board has approved a major project, residents should be made aware of the work to be done. This information should be in as easy as possible terminology – easy to understand. It also might be helpful to also provide the information/explanation form the engineer including photographs and the scope and sequence of work. This has proven to be beneficial.
When the tentative timeline for a major project is known, let all residents know as soon as possible. For everyone’s – management, engineers, contractors and residentspeace of mind, it is probably best to provide the best to worse case scenario re timing allowing for weather delays, supply issues, etc. As the timelines become firmer, or delayed for whatever reason, keep the residents in the loop. If delayed, include
We all know the many ways we can communicate with residents –Management website for the condo, message boards in elevators or in the common areas, emails, flyers and snail mail. Sometimes for large projects is very helpful to provide all the information both by emails and a paper copy. Some individuals do not check their emails that
Taking that extra step (maybe overkill) and two-way Communication, Communication, Communication could be the key to a successful project!
Carole Booth, B.Sc. in Education; MA, is a retired teacher. As a past member of the GHC-CCI Board of Directors, she continues to participates on the communication and education committees. Carole lives in a 69-unit condominium.
GHC-CCI Annual Conference 2025
September 12, 2025
OE Banquet Hall, Oakville, Ontario
This one-day conference attracts over 400 attendees made up of condominium corporations, unit owners, professionals and trades, and approximately 250 leaders, influencers and high-level decision-makers.
Sessions Include:
l No Throwing Sand: Grown-Up Rules for Condo Living
l Smart Shovels in the Sandbox: How AI is Changing the Game with
l Storm Clouds Over the Sandbox: Navigating the Economic Forecast
l Blueprints in the Sand: Tools for Funding Condos
l Sandcastles, Not Sandtraps: Fixing Castles on a Budget
l When Sparks Fly in the Sandbox: Fire Prevention for Condos considering the EV Future
l Order in the Sandbox! Legal Panel
The Golden Horseshoe conference provides an unmatched learning and networking opportunity within the condo sector.
Kerri Raposo Arizona Outdoor Solutions Inc.
3 Signs Your Backflow Valve Should Be Replaced
Backflow prevention devices are essential for maintaining the safety and purity of our water supply. These devices help to ensure that water flows in one direction, preventing contaminants from entering the clean water supply. One crucial component of a backflow prevention device is the backflow relief valve. Over time, these valves can wear out or become damaged, leading to potential issues. In this article, we'll explore the three key signs that your backflow relief valve should be replaced, providing you with the knowledge needed to maintain a safe and efficient system.
Understanding the Importance of Backflow Prevention
Before digging into the signs that indicate a backflow relief valve replacement is necessary, it's essential to understand why backflow prevention is critical. Backflow occurs when the normal direction of water flow is reversed, allowing potentially contaminated water to enter the clean water supply. This can happen due to changes in pressure, such as during a water main break or heavy water usage.
Backflow prevention devices, including backflow preventer valves, are designed to stop this reverse flow. These devices are commonly used in residential, commercial, and condominium settings to protect potable water systems. However, like any mechanical component, backflow prevention devices can experience issues over time. Regular maintenance and timely replacement of faulty components, such as the backflow relief valve, are crucial for ensuring the system's effectiveness.
1. Leaking from the Backflow Prevention Device
One of the most apparent signs that your backflow relief valve needs replacement is a leak from the backflow prevention device. If you notice water leaking from the valve, it's a clear indication that something is wrong. Here are some common causes of backflow prevention device leaking:
Worn or Damaged Seals
Backflow prevention devices rely on seals to create a watertight barrier. Over time, these seals can wear out, crack, or become damaged, leading to leaks. Regular inspection of the seals is essential, and if you notice any signs of wear or damage, it's time to consider replacing the backflow relief valve.
Corrosion and Mineral Build-Up
Corrosion and mineral build-up can also cause leaks in backflow prevention devices. These issues are particularly common in areas with hard water. The build-up of minerals can obstruct the proper functioning of the valve, leading to leaks. Regular maintenance and cleaning can help prevent these
problems, but if the valve is already leaking, replacement may be necessary.
Internal Component Damage
The internal components of a backflow relief valve can become damaged over time due to wear and tear. This damage can lead to leaks and affect the overall performance of the backflow prevention device. If you notice a leak, it's crucial to have a professional inspect the valve to determine if replacement is needed.
2. Decreased Water Pressure
Another sign that your backflow relief valve may need to be replaced is a noticeable decrease in water pressure. If you're experiencing low water pressure throughout your property, it could be due to issues with the backflow preventer valve. Here are some common causes of decreased water pressure related to backflow valve troubleshooting:
Clogged or Obstructed Valve
A clogged or obstructed backflow preventer valve can restrict water flow, leading to decreased water pressure. This clogging can result from debris, sediment, or mineral build-up inside the valve. Regular maintenance and cleaning can help prevent these issues, but if the valve is already clogged, replacement may be necessary.
Malfunctioning Components
Malfunctioning components within the backflow relief valve can also cause decreased water pressure. These components can wear out over time, leading to reduced efficiency and water flow. If you're experiencing low water pressure
and suspect that the backflow preventer valve is the cause, it's essential to have it inspected by a professional to determine if replacement is needed.
Pressure Regulator Issues
Some backflow prevention devices include a pressure regulator to maintain consistent water pressure. If this regulator malfunctions, it can lead to fluctuating or decreased water pressure. In such cases, replacing the faulty backflow valve can restore proper water pressure to your property.
3. Visible Signs of Damage or Wear
Visible signs of damage or wear are clear indicators that your backflow relief valve may need replacement. Regular visual inspections of the backflow prevention device can help you identify potential issues before they become more significant problems. Here are some signs of a faulty backflow valve to look out for:
Cracks or Breaks in the Valve Housing
Cracks or breaks in the valve housing can compromise the integrity of the backflow prevention device. These issues can occur due to environmental factors, physical damage, or aging. If you notice any cracks or breaks in the valve housing, it's essential to replace the backflow relief valve to maintain proper functioning and prevent leaks.
Rust and Corrosion
Rust and corrosion are common problems for backflow prevention devices, especially those exposed
to harsh environmental conditions. Rust and corrosion can weaken the valve's structure, leading to leaks and reduced performance. If you notice rust or corrosion on the backflow relief valve, it's a sign that replacement is necessary to maintain the system's effectiveness.
Loose or Missing Components
Loose or missing components can also indicate that your backflow relief valve needs replacement. These issues can occur due to wear and tear, physical damage, or improper installation. Regular inspections can help you identify loose or missing components, allowing you to address the problem before it leads to more significant issues.
When to Replace a Backflow Valve
Knowing when to replace a backflow valve is crucial for maintaining the safety and efficiency of your water supply system. Here are some general guidelines to help you determine when it's time for a backflow valve replacement:
Age of the Valve
The age of the backflow relief valve is an essential factor to consider. Most backflow prevention devices have a lifespan of 5 to 10 years, depending on the manufacturer and usage. If your valve is approaching or exceeding this age range, it's a good idea to have it inspected and consider replacement, even if you're not currently experiencing any issues.
Frequency of Issues
If you're frequently experiencing problems with your backflow prevention device, such as leaks,
decreased water pressure, or visible damage, it may be more cost-effective to replace the valve rather than continuously repairing it. Frequent issues can indicate that the valve is nearing the end of its lifespan and replacement is necessary.
Professional Inspection Recommendations
Regular inspections by a professional backflow prevention specialist are essential for maintaining your backflow prevention device. These professionals can identify potential issues and recommend replacement when necessary. If a professional inspection reveals significant wear or damage to the backflow relief valve, it's crucial to follow their recommendation and replace the valve promptly.
Backflow Preventer Repair vs. Replacement
When dealing with backflow device problems, it's essential to consider whether repair or replacement is the best course of action. Here are some factors to consider when deciding between backflow preventer repair and replacement:
Cost of Repair vs. Replacement
In some cases, repairing a backflow relief valve may be more cost-effective than replacing it. However, if the valve is old or frequently experiencing issues, replacement may be a better longterm solution. Consider the cost of repairs and compare it to the cost of a new valve to make an informed decision.
Condition of the Valve
The overall condition of the backflow relief valve is a crucial factor in deciding between re-
pair and replacement. If the valve has significant wear, damage, or corrosion, replacement is likely the best option. However, if the valve is in relatively good condition and the issue is minor, a repair may suffice.
Potential for Future Issues
If your backflow relief valve has a history of problems or is showing signs of significant wear, replacement may be the best option to prevent future issues. A new valve can provide peace of mind and help ensure the continued safety and efficiency of your backflow prevention system.
Conclusion
Maintaining a properly functioning backflow prevention device is essential for protecting your water supply from contamination. By recognizing the signs of a faulty backflow relief valve, such as leaks, decreased water pressure, and visible damage, you can take timely action to replace the valve. Regular inspections, maintenance, and professional recommendations are crucial for keeping your backflow prevention device in optimal condition. When in doubt, consult with a professional plumber or backflow prevention specialist to determine the best course of action for your specific situation.
Kerri Raposo
Arizona Outdoor Solutions Inc., an Irrigation Backflow Prevention; Certified Installer.
Legal Panel Lunch & Learn and AGM Information
This year’s Annual General Meeting will be held in conjunction with the ever popular Professional & Business Partners Lunch & Learn session.
Legal Panel
Lunch & Learn and AGM Verdicts off the Vine
Wednesday, October 15, 2025 11:00 am – 2:30 pm
Burlington Convention Centre 1120 Burloak Dr, Burlington, ON L7L 6P8
PROGRAM::
Networking – 11:00 am – 12:00 pm
Lunch – 12:00 pm – 12:30 pm
Annual General Meeting – 12:30 pm – 1:00 pm
Legal Panel Presentation – 1:00 pm – 2:30 pm
Panelists:
Patrick Greco, Shibley Righton LLP Barristers & Solicitors
Stephanie Sutherland, Cohen Highley LLP
Michelle Kelly, Partner, Robson Carpenter LLP
AGM UNwind Reception – 2:30 pm – 3:30 pm (Courtyard Marriott lobby bar next door)
Join us for Verdicts off the Vine — a dynamic legal panel where seasoned condominium lawyers unpack the latest case outcomes and verdicts issued by the Condominium Authority Tribunal of Ontario (CAT). Tailored specifically for condo board directors and property managers in the Golden Horseshoe, this session will provide key takeaways from recent rulings and discuss how these decisions are shaping governance, resident rights, records access, common element use, and more.
Whether you're navigating tricky disputes or aiming to strengthen your board’s decision-making, this session will help you stay ahead of legal trends and avoid costly missteps. Expect real cases, real implications, and real insights.
Following the presentation, join us next door at the Courtyard Marriott lobby bar for the AGM Unwind reception.
Applications are now open for positions on the Golden Horseshoe Chapter of the Canadian Condominium Institute Board of Directors.
The Position:
We are looking for candidates who are knowledgeable in the condominium community, and who have shown dedication and commitment to the success of the Golden Horseshoe Chapter of the Canadian Condominium Institute. All members benefit from their membership in the institute; now we hope you will consider advancing both your career and the condominium industry through your participation on the Board.
As a member of the Board, you will contribute your talents to advance the direction of the institute and drive its mission of leading the condominium industry by providing education, information, awareness, and access to expertise by and for our members.
As a volunteer director, you will be responsible to
• Adhere to the Director Code of Ethics as posted in the membersonly section of the CCI-GHC website at https://cci-ghc.ca/ membership/ members-only/code-of-ethics.
• Attend approximately 10 board meetings per year via Zoom.
• Attend National events, representing the Golden Horseshoe Chapter.
• Participate in one or more Chapter and/or National committee[s].
• Participate as a speaker or helper for weekend/weekday seminars and conferences.
• Be a promoter of Golden Horseshoe Chapter events..
This year, there are four (4) positions available on the Board of Directors, each for a three (3) year term.
If you have any questions regarding the positions, or the process, please reach out to Sherry Denesha, Operations Manager, admin@cci-ghc.ca.
On behalf of the GHC-CCI Board of Directors, have a wonderful summer. Thank you for your participation and support.
The Process:
1. Email a brief bio outlining your experience in the condominium community and how that will benefit the GHC-CCI along with a photo (headshot) to admin@cci-ghc.ca
2. Photos must be submitted in digital form; photographs must be JPEG-format files of at least 300 KB but no more than 2MB.
3. Nominees MUST be current members of the Golden Horseshoe Chapter of the Canadian Condominium Institute.
The Deadlines:
The schedule for elections to the Golden Horseshoe Chapter of the Canadian Condominium Institute Board of Directors is as follows:
• Nominations Open – July 14, 2025
• Nominations Close – September 5, 2025 at 5 pm
• Notice of AGM to Members with list of Candidates – September 8, 2025
• Voting of Candidates (if required) – October 15, 2025 at the Annual General Meeting
Brad Gascoigne, B.Arch. Sc., BSS
Brown & Beattie Ltd.
Griffen Brunk, P.Eng.
Brown & Beattie Ltd.
Built with Wood, Bound for Trouble?
What the Past Can Teach Us About Ontario’s MURBs
Wood-frame construction has long been a staple in North American residential and light commercial development, valued for its affordability, speed, and sustainable qualities. In low-rise buildings, this construction method has been refined to a high degree of efficiency, performance, and reliability.
Following changes to the Ontario Building Code in 2015 that allowed woodframe construction for buildings up to six stories and with a push to increase density and affordability in housing, wood framing is increasingly being used in multi-unit residential buildings (MURBs). Adapting light wood framing to larger, multi-unit residential buildings brings some additional challenges. Chief among them is wood’s susceptibility to moisture damage.
Over the past couple of years, we have started to encounter a worrying trend: many recently constructed, wood-framed MURBs are exhibiting significant structural deterioration within just a decade of being built, primarily due to water infiltration through the building envelope. By the time the deterioration becomes apparent, extensive and costly repairs are often required. The root causes are usually tied to poorly designed and executed building envelope details. As sustainable as wood-framed construction is, there is nothing ‘sustainable’ about needing structural rehabilitation after only 10 years.
While conventional concrete or steel-framed MURBs certainly aren’t immune to these detailing problems – they too have building envelope
deficiencies - they don’t have the inherent durability issue that woodframed buildings face: wood rots. A leak in a concrete building will not compromise the structural integrity of that building, as it will in a wood building.
This is not new territory. Those of us with some grey hairs may remember British Columbia’s infamous "leaky condo crisis" from the late 1980s to the early 2000s. This ‘crisis’ affected thousands of woodframed townhomes and condos.
Many of these buildings began leaking shortly after construction, often going unnoticed until water had already irreparably damaged building envelope and structural components, leading to widespread rot - requiring significant restoration. The result was billions of dollars in damage. Homeowners and condo corporations bore the financial burden, requiring government intervention at the height of the crisis to provide large interest-free loans to fund critical repairs.
So what went wrong then?
The architectural style of the time borrowed heavily from Medi-
terranean and Californian influences, incorporating features such as face-sealed stucco systems (EIFS), minimal or no eaves or overhangs, and complex envelope interface geometries. While just fine for dry climates, these details weren’t really adapted to perform in the Pacific Northwest, where it rains. A lot.
EIFS, which are synthetic stucco systems, became popular in North America during the 1970s and ’80s. They initially relied on face-sealed assemblies, imported from dryer climates, intended to stop water at the outer surface of the assembly. However, once water penetrated the assembly, it had no pathway to drain or escape, leading to trapped moisture, decay, and rot. The absence of eaves reduced shelter and protection, and the complex cladding interface geometries, intended to add architectural interest, further complicated the building envelope details.
During remediation efforts in B.C., poor workmanship and poor detailing were found to be widespread. The design choices amplified the problems caused by rushed construction. The provincial commission also found there to be a lack of awareness around the principles of building enclosure
design and inadequate inspection during construction.
Back to Ontario in 2025. If you look closely at many new woodframed MURBs in Ontario today, you might notice some similar trends: flat roofs with minimal overhangs, diverse cladding materials, and complicated envelope interface details, especially around balconies. The industry has at least learned the lesson of redundancy and has moved toward drained cladding assemblies for better water management. Drained assemblies that allow water to penetrate behind the cladding, to be managed by underlying water-resistive barriers (WRBs) and finally to be safely discharged, are now standard in modern construction. But like most things, the devil is in the (envelope) details. We often see that the critical building envelope details on these MURBs are still poorly considered and very susceptible to construction defects.
There is also a tendency to use envelope details and construction materials on wood-framed MURBs that might be more appropriate on single-family homes. The common culprits are exposed, single-ply balcony membranes (rather than more robust, multi-ply, protected assem-
blies) and housewraps used as water-resistive barriers (WRBs) behind cladding systems (rather than more robust, fully-bonded WRB options). Perhaps because single-family homes and wood-framed MURBs are superficially similar, the thought is that the same construction trades, building materials and envelope details can be readily applied to both? Unfortunately, envelope deficiencies on a 4+ storey MURB are much less forgiving than on a single-family home.
Another factor is that wood isn’t really wood anymore. Woodframed construction utilizes a lot of engineered wood products, such as oriented strand board (OSB), laminated veneer lumber (LVL) and others. These products make very efficient use of materials, but they can be even less moisture tolerant
than conventional board lumber. That brings us to the final issue: a serious skilled labour shortage. Fewer young people are entering the trades, and many seasoned professionals are retiring without successors. As a result, construction crews are smaller, work is rushed, and the overall skill level in the labour force is declining. This leads directly to an increased risk of deficient envelope detailing.
If governments are going to meet their housing targets over the coming years, many more MURBs will need to be built, and a significant number of them will be woodframed. If we are going to avoid the pitfalls of the past, as an industry, we need to carefully consider how we are designing and detailing this generation of wood-framed MURBs. For condominium corporations
and owners dealing with MURBs that are already built, by the time serious damage manifests, leakage may have been festering for years, and buildings may be beyond the coverage of the 2-year or even the 7-year Tarion warranties. So what can owners of newer woodframed MURBs do to mitigate risks and hopefully avoid costly future repairs?
During the Performance Audit phase, ensure the auditor conducts a thorough review of the building envelope, particularly in high-risk areas: cladding interfaces, balconies, and flashing details. Even if no problems are apparent, localized destructive review can reveal early signs of failure or concealed deficiencies within the Tarion warranty timelines.
continued…
Plan for regular reviews and assessments by qualified professionals. Assessments can help evaluate the performance of cladding and water management systems and can detect early signs of deterioration before they develop into major, costly repairs.
Finally, treat even small signs of leakage seriously. Minor staining can be an indication of a deeper
issue. Avoid cosmetic “band-aid” fixes, consult a professional, and address the root causes.
“An ounce of prevention is worth a pound of cure” holds especially true for wood MURBs.
Brad Gascoigne, B.Arch.Sc., BSS is the Principal, Building Science at Brown & Beattie Ltd., a firm that is dedicated to providing clear and sensible building improve-
Upcoming Events
6
AUG
BSAO/GHC-CCI Golf Tournament 2025
August 6, 2025
Century Pines Golf Club Hamilton, Ontario
12 SEP Annual Conference & Trade Show 2025
September 12, 2025
Playing Nice in the Sandbox: Building Castles, not Walls
15 OCT Legal Panel Lunch & Learn and AGM
October 15, 2025
11:00 am – 2:00 pm Burlington Convention Centre Verdicts of the Vine
ment, maintenance and planning advise. Brad holds a Bachelor of Architectural Science in Building Science from Ryerson University and a Building Science Specialist (BSS) designation.
Griffen Brunk, P.Eng. is a Project Engineer at Brown & Beattie Ltd. He holds a Bachelor of Applied Science in Civil Engineering from the University of Waterloo and is registered with Professional Engineers Ontario (PEO).
Kerri Raposo
Loving the Shade, Thanks to Tree Canopy
The Green Advantage: How Tree Canopies Enhance Condominiums
In the evolving landscape of urban development, the integration of tree canopies into condominium properties is not merely an aesthetic choice—it is a strategic investment in environmental sustainability, community well-being, and economic vitality. As cities expand and densify, the role of trees becomes increasingly vital in shaping livable, resilient, and attractiveness of urban environments.
The tree canopy refers to the percentage of ground area covered by the branches and leaves (crowns) of the tree when viewed from above. It is a way to quantify the amount of shade and foliage provided by trees in a specific area.
Arizona Outdoor Solutions Inc.
Green Space Enhancement: A Breath of Fresh Air
Condominium green spaces are more than just patches of grass; they are essential for promoting physical and mental health. Access to well-maintained green areas has been linked to reduced stress levels, improved mood, and enhanced community interactions. For residents of condominiums, these spaces offer a sanctuary from the hustle and bustle of city life, fostering a sense of tranquility and belonging.
Tree canopies also play a crucial role in urban air quality by filtering pollutants and regulating temperature, affecting air exchange values. Trees absorb air pollutants through their leaves and stomata, reducing concentrations of particulate matter and gases like ozone, sulfur dioxide, nitrogen dioxide, and carbon monoxide. Additionally, they release oxygen and influence air temperature through shade and evapotranspiration, impacting ventilation and air exchange rates.
Stormwater Management: Nature's Infrastructure
Tree canopies play a crucial role in managing stormwater runoff, a significant concern in urban areas. The leaves, branches, and roots of trees intercept rainfall, allowing water to be absorbed into the soil rather than overwhelming drainage systems. This natural filtration process reduces the risk of flooding and water pollution, leading to cleaner waterways and less strain on municipal infrastructure.
Root systems from trees and shrubs make it easier for water to infiltrate the soil and soak up large quantities of water. Over 50% of a tree's roots can be found in the top 6 inches of soil, and the root system extends past the canopy. The relationship between a tree’s root system and its canopy coverage is significant, with root spread often exceeding the canopy width. Some University studies currently estimate root spread at 4 to 7 times the size of the tree’s canopy, previously it was estimated only 2-3 times. This will vary with species.
Wildlife Habitat: Urban Biodiversity Boost
Even in densely populated areas, trees provide vital habitats for a variety of wildlife. From birds and insects to small mammals, urban forests support biodiversity by offering shelter, food, and breeding grounds.
For residents, the presence of wildlife can enhance the living experience, provide interest and entertainment and also by fostering a deeper connection to nature and contributing to the ecological health of the community. Local birds you might encounter: Baltimore Orioles, American Robin, Eastern Kingbird, Cardinals, Blue Jays, Tree Sparrows, European Starlings, Common Yellowthroat, but there are many more to enjoy.
Property Value Appreciation: Investing in Green Assets
The presence of mature trees in and around multi-unit housing complexes has been shown to increase property values. A study in Hamilton found that well-treed neighborhoods can see property values rise by up to 15%. This appreciation is not only beneficial for homeowners and building owners but also enhances the overall economic stability of the area, attracting potential buyers and investors.
Climate Modification: Cooling Our Air, and Affects to Structures
Trees reduce building temperatures primarily through two mechanisms: shading and evapotranspiration. Shade blocks direct sunlight from reaching buildings, reducing
the amount of heat they absorb. Evapotranspiration, the process where trees release water vapor into the air, also helps to cool the surrounding environment.
Large trees reduce ambient air temperatures with their shade and through evapotranspiration, cooling the air by as much as 1-5 degrees Celsius.
Trees and canopy contribute to decreasing the dependence on air conditioning, therefore reducing greenhouse gas emissions by shading buildings, homes, roadways and anything else in the shade. Structures can absorb and radiate that heat, so stopping the sunlight is the first step to get the benefits of the shade cooling.
The FUTURE, where is Tree Canopy is Going
The investment and interest in tree canopy is getting bigger.
“Science based studies suggest that 30% forest cover is the minimum target to maintain the health of watersheds.” says the Ministry of
the Environment.
In response to climate directed action municipalities have responded with:
• The City of Hamilton has a target of 40% tree canopy cover by 2050.
• The City of Oakville, and Milton has a target of 40% tree canopy cover by 2057.
• The City of Oakville has a target of 35% tree canopy cover by 2041
• The City of Toronto has committed to increasing its tree canopy cover to 40% by 2050 and has more than doubled its budget from $31.1 million in 2008 to $68.7 million in 2018 for a 10-year investment of $605.6 million.
There are more than one region paying close attention to this topic given the serious climate impacts, and more severe natural weather events and the importance of trees and their contributions to urban living everywhere.
Growing interest from private investors in offset projects as carbon prices rise and as more companies commit to net-zero emission goals, could mean private lands could be incentivised to plant more trees to increase tree canopy.
Making Improvements
A few ideas on what to do next to address Tree Canopy on your property:
A. Conduct a tree inventory to understand your tree species and canopy coverage.
B. Protect what we have, with regular maintenance, inspection, and appropriate replacement reserve funding as trees do need replacing with time as well. Every species has a life span. Peach tree 12 years, Paper Birch tree 80 years, Burl-Oak 300 years!
C. L astly, stay educated, and stay in the shade!
- Diseases which may affect your canopy, such as tar
spots, black knot.
- Inspect pests, such as the Emerald Ash Borer, Spongy Moth, Asian Longhorn Beetle may also damage or kill your trees or canopy.
Conclusion: A Sustainable Future
Incorporating tree canopies into a condominium development is a forward-thinking approach that yields multifaceted benefits. From enhancing green spaces and managing stormwater to supporting wildlife and boosting property values, trees are integral to creating sustainable and vibrant urban communities. As cities continue to grow, prioritizing the integration of nature into condominium planning will be essential for fostering environments that are not only livable but also thriving and resilient.
If yes, then the Communication Committee encourage your condominium to write an article (with photos) showcasing your condo.
The article should highlight the following points -
• What are the features/qualities that make your community unique;
• What accomplishments has your condo achieved;
• What is the overall environment like within your condo community; and
• What makes residents proud to live in this community?
Have your condo featured in a future issue of “Condo News” for a chance to win Condo of the Year and $500 for your condo! One entry will be featured in each issue of the “Condo News” magazine – Spring, Summer, Fall and Winter.
The winner of the Condo of the Year will be selected by the GHC-CCI Communications Committee and will be announced at the Annual General Meeting in the fall.
More details can be found on page 37 of this issue, and in each issue of “Condo News”.
The GHC Communication Committee
Interested applicants should submit their articles, or contact information for an interview, by mail OR by email to:
CCI-Golden Horseshoe Chapter
PO Box 37 Burlington, ON L7R 3X8 Email: admin@cci-ghc.ca
Tool Talk
The mandate for the Professional Partners Committee has always been to promote and grow a network of trusted professionals for the benefit of all CCI members. To that end much of our focus has been organizing networking events where we bring together our business partners with our CCI members. The majority of these events are planned as educational seminars where our professionals present on a wide variety of topics that the Committee feels will benefit our membership.
The Tool Talk series of videos will provide some behind the scenes views of our professionals to highlight a few of the many services our experts provide to their condo clients. The idea is for these short videos (3 to 4 minutes each), to give our membership a behind the scenes look at our experts at work. Many of these clips will be a view of activities/operations which may never have been seen/witnessed by our members before. Some of the first videos will focus on engineering, contracting and emergency/ disaster response.
The video clips will be uploaded to the CCI Golden Horseshoe website for easy viewing access and a library of multiple topics/insights will be created. We hope the clips will provide a fun and interesting look “behind the curtain” with our professionals while also educating the viewers on the methods, materials, operations utilized to inspect, resolve and repair typical problems being faced by condominiums within our community.
You can review our current library of videos here:
As always, the committee welcomes input from our members. If anyone has a suggestion for one of our videos, please feel free to reach out to us at admin@cci-ghc.ca.
View Tool Talk Videos
The Golden Horseshoe Chapter of the Canadian Condominium Institute would like to give your Condominium $500.
Tell us why your Condominium is worthy of winning the “Condo of the Year” award? We are all proud of our homes, you just need to highlight the following points in your article that describes your condominium:
l What are the qualities and features of your Condominium?
l What are the accomplishments achieved by your Condominium Corporation?
l What is the overall environment like in the Condominium?
l What makes residents proud to live there?
Each entry will be featured in one of the upcoming issues of the “Condo News” magazine. There are four issues per year:
Spring
Summer
Article deadline March 15th
Article deadline June 15th
Fall Article deadline September 15th
Winter
Article deadline December 15th
You can either send an article or we can interview you via phone and write an article about your condo for you! Don’t forget to include photos of your condominium.
Interested applicants should submit their articles or contact information for an interview to:
by mail OR by email
CCI-Golden Horseshoe Chapter, admin@cci-ghc.ca PO Box 37 Burlington, ON L7R 3X8
The Condominium will be selected by the GHC-CCI Communications Committee and will be announced at the Annual General Meeting in the fall.
Are you still stressing over holding your
Annual General Meeting
virtually?
Can’t
find
a service provider to host your meeting?
Are you a member of Golden Horseshoe Chapter –Canadian Condominium Institute? Yes! THEN WE CAN HELP!!
The GHC-CCI will offer our technical expertise and the use of our Zoom platform to host your AGM. You will still be required to prepare everything needed for your AGM:
•PowerPoint
•Script
•Host
•Collection of proxies
•Minute taker
•Polling/voting questions and choice of answers
•Distribution of your AGM package
•Provide GH with name/emails of partici-pants
Golden Horseshoe Chapter will supply the following:
•Zoom Pro platform (including polling through Zoom)
•Conference call number for those not able to connect through zoom
•Any confidential voting requirements through an online survey link
•A technician to run the event in the background who will:
-set Up link and any recording requirements
-set Up polls
-launch Polls and surveys
-provide tech help/troubleshooting
This service is available for smaller condos as follows:
1-19 Units - $250 + HST
20 – 49 Units - $350 + HST
50 – 80 Units - $450 + HST
This service is only being offered to small condominium units that are members of GHC-CCI and is on a first come, first served basis.
If you are interested in using our services please email us at admin@ghc-cci.ca with the date and time of your AGM, and we will get back to you with our availability.
