Back to Brick & Mortar-Guidebook to Help Independent Retailers Re-Enter Storefronts Safely

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4 Training Employees

The previous Tips should inform both communications and training practices for your employees. Be sure to be empathetic throughout this process. Everyone processes trauma differently,and the ability to digest and retain information varies. As such, repeat information regularly and/or consider creating a video for employees to reference. Consider conducting all training and other meetings via videoconferencing or teleconferencing platform to limit unsafe social distancing. Sample platforms include: WebEx, Zoom, and Google Meet. If possible, use password protected lines to avoid being hacked. The Society of Human Resource Management has a webpage dedicated to the pandemic with resources on procedures and policy creation.


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