Shreveport, LA 71106 (318) 865-1600 jeffreykerst@gmail.com
EDITORIAL BOARD
Dr. Gary Caskey
Dr. Robert Hill
Dr. David N. Austin
LDA OFFICERS
Dr. Lance Savoie President
Dr. Sean Owens President-Elect
Dr. Mike Luminais Secretary-Treasurer
Dr. Catherine Hebert Speaker of the House of Delegates
LDA STAFF
Annette B. Droddy Executive Director
Colin Zvosec
Director of Membership Development
Tiffany Waddell
Director of Accounting
Jeanne McFall
Director of Conference Services
Amber Allen
Executive Assistant
Rebecca Bordelon
Director of Communications and Public Affairs
A Member Publication of the American Association of Dental Editors
JOURNAL of the Louisiana Dental Association (USPS284620) is published quarterly at 818 Pierremont Rd., Shreveport, LA 71106, in March, June, September and December, and is the official publication of the Louisiana Dental Association. Opinions and statements expressed, however, are those of the writer and not necessarily those of the Association. Original articles published herein become the property of this publication. Subscription price is $18 per year for members, $30 per year for non-members and $65 per year for foreign subscribers. Periodicals postage paid at Baton Rouge, Louisiana, and additional mailing offices.
The publication of an advertisement in the LDA Journal is not to be construed as an endorsement or approval by the Louisiana Dental Association or any of its component associations of the product or service being offered.
Postmaster: Send address changes to Louisiana Dental Association, 5637 Bankers Ave., Baton Rouge, LA 70808.
Established in 1878, the Louisiana Dental Association (LDA) is the largest professional health organization for dentists in Louisiana. It is a statewide grassroots organization whose purpose is to promote, advocate, and protect the dental professional. The LDA has over 1,900 members.
EDITOR
WLet it Sneaux?!
By Dr. Brian Basinger Editor, LDA Journal
hat just happened? Some of my friends and family in South Louisiana said it snowed there back in January. No, really. Snow in South Louisiana. “Flurries?” I asked. “No!” they exclaimed, then sent me videos of blizzard-like snow that were obviously filmed in some other place like Colorado. Then I started receiving pictures and supposed snowfall amounts from places like New Orleans (10 inches), Baton Rouge (9 inches), Alexandria (3 inches), Lafayette (9 inches), Lake Charles (6 inches), and New Iberia (8 inches). What a joke! Who would believe any of that? If it snows anywhere in Louisiana, we all know it snows in North Louisiana where I live. So, I checked outside to see if we were experiencing our own blizzard. Nope, sunny and near 40 degrees. I checked with my son in Ruston: same thing. Monroe: the same.
Believing my friends and colleagues in Southern Louisiana must be involved in staging some sort of coordinated hoax, I turned to a trusted source of truth for the information I desperately needed, the Internet. And what did I find, you ask? I saw a couple skiing down Bourbon Street. Others with ice skates on, playing hockey on Canal Street. What sort of alternate universe was this?
As dentists, we should all appreciate the old expression: “Don’t look a gift horse in the mouth.” What a wonderful, probably once in a lifetime experience, that so many got to enjoy for several days this Winter. Something that made people forget for a bit the bigger things in life that tend to drag us down and demand our full attention. Setting those things aside for a minute and feeling like a kid again is good for the soul. And something that puts a smile on people’s faces is always going to get a thumbs up from this dentist!
Dr. David Hildebrandt (NODA) lounges by the pool.
Dr. Patrick Briese (Acadiana) and his family pose around an adorable snowman.
No explanation needed here!
Above: A live oak huddles under a blanket of snow. Right: The iconic St. Louis Cathedral dusted in frosty snow.
Above: Dr. Patrick Dooley (GBR) and his family grab a quick family photo, despite the chilly weather.
Things are Changing So Quickly!
By Carson Basinger D2 Dental Student at LSUSD
As I went back and read my previous entries in preparation for writing this next installment, I almost got whiplash reading about how fast school is changing!
Since the last article, we’ve continued seeing operative patients each Friday, slowly becoming more and more comfortable both with injections and with the drilling and filling itself. One of the most valuable things I’ve gained from weekly operative clinic so far is the confidence to deal with various situations that are less than ideal, contrary to what it’s normally like drilling on extracted or plastic teeth. For instance, a few weeks ago, I decided to complete one of my amalgam filling requirements on #16 that turned into two separate restorations: an O with a slight buccal component, and an OL. In the moment, I couldn’t help but wonder what I’d gotten myself into as I watched carrier after carrier of amalgam fall out of the prep I had cut as I tried to fill it. In hindsight, I now know how valuable having patience and an assistant can be!
suring pocket depths, keratinized gingiva, and free gingival margin in order to make a diagnosis of stage and grade of periodontitis.
Since returning from Christmas, we have also begun periodontics clinic, where we’ll perform an initial comprehensive exam, 4 quadrants of SRP, a re-evaluation, and maintenance appointments on patients deemed to be eligible candidates following their oral diagnosis appointment. After some practice performing exams on our classmates, I recently saw my first perio patient. Fortunately, I had a classmate to help chart for me as I did probing for my patient, mea-
After finishing our complete dentures course a few weeks ago, we have started learning about removable partial dentures. Good thing I’ve always enjoyed physics! While we have yet to set teeth on an RPD framework, we’ve instead spent the first few sessions designing appliances on plaster models. Additionally, we recently began our course on endodontics, where we’ve learned about creating access to the pulp chamber, measuring working length, and obturation. Besides those courses that have a pretty major lab component, we also are
currently taking pediatric dentistry and nitrous oxide sedation, which have been primarily didactic.
Outside of school, a whole lot has occurred since my last article including Thanksgiving, Christmas, a historic snow event in New Orleans, the Super Bowl, and we celebrated both my and my fiancee’s birthdays. Over the holidays, we spent time with our families and worked on some final details for our wedding in March. We started back to school for a couple of weeks only for New Orleans to get hit with up to 10 inches of snow in some places! Since we were snowed in for a few days, we had lots of time to stroll around Old Metairie and we were even able to build a snowman we named “Gumbo!” Most recently, the Super Bowl came to town and along with it came lots of traffic and a light show projected onto St. Louis Cathedral that was really cool. While the game may have been boring, it was exciting seeing all the new decorations set up all around the city to celebrate the big game! The next time I write for the Journal, I will have just finished my second year of dental school and I’ll be a newly married man. Until then…
Meet our snowman, Gumbo! He even has red bean buttons and a celery stick nose.
Above: Coordinating Christmas PJ’s are a must! Left: The St. Louis Cathedral light show for the Super Bowl.
Getting to Know Our President-Elect
By Dr. Sean Owens President-Elect, LDA
As all our members might not know you, can you tell us a little about your background, education, family, and hobbies?
Absolutely! I was born in Baton Rouge but raised in Saint Gabriel, where I graduated from The Dunham School in 2002. I then graduated from LSU in 2006 with a degree in Kinesiology, then the LSU School of Dentistry in 2011. Shortly after, I completed an AEGD Residency at the UAB-VA Hospital in Birmingham, AL, before moving back home. I practiced with Louisiana Dental Center exclusively until 2023. From there, I transitioned into practice with my good friends Dustin and Liz Kidder in Baton Rouge. A significant clinical focus of mine is the surgical and prosthetic reconstruction of the failing dentition. I am passionate about prosthetically-driven implant surgery and treatment modalities that afford my patients the most predictable long-term result.
I have been happily married to my wife and high school sweetheart Rebekah for over 16 years now. We have three kids: David, 15; Jacob, 12; and CeCe, 10. We are in “that stage” of life: practices, games, competitions, etc. Currently, our kids compete in powerlifting, track, cross country, basketball, and soccer. It’s busy, but a lot of fun!
Outside of clinical practice and family life, I am the Dunham Assistant Cross Country and Track Coach. One of my dreams when I was younger was to continue coaching at the school. That dream is being fulfilled now! I have also begun to work closely with a couple of my colleagues on performance coaching for young men. This endeavor is a new arena for me but, as a self-help junkie, it is something I am both curious and passionate about.
My hobbies include all things physical fitness, like competing in triathlons,
cycling, running, and playing tennis with Rebekah. I also love travelling with my family, reading, and cooking.
My family and I are active members at Healing Place Church in Baton Rouge and love being a part of such a thriving and strong church community!
What inspired you to become an active LDA leader?
Being volun-told. Ha! Seriously, though, I got into local leadership in the GBRDA because, frankly, it felt like it was the right thing to do. It is so easy to find a million reasons to not get involved like the time commitment or family event
schedules. However, there are so many leaders that came before that truly elevated the LDA to the organization that it is now, and I felt obligated to help continue the track record of excellence that we have in protecting the profession and supporting our members.
What are your goals for your term as president?
As LDA president, my focus will be on the LDA continuing to set a standard of nationally-recognized and aspirational excellence. Our membership numbers are well above average, our advocacy efforts are incredible, and our member benefits far outweigh the cost of being a member. While this is all exciting and encouraging, in no way does it suggest that we should be content; rather, I look forward to our organization’s work to improve grassroots work with the dental school, to increase membership numbers (particularly those within DSO models), and to build upon last year’s legislative wins.
What are the most pressing issues facing dentists right now, and how would you like the LDA to respond to these issues?
Right now, the most pressing issue facing dentists is staffing…or lack thereof! Interestingly, through discussion with our colleagues in other states, while our issues with the lack of available hygienists and assistants are challenging, we are in a better position than most. The LDA has done a great job at hearing our members’ concerns regarding this issue. We have worked diligently with dental hygiene programs across the state to increase enrollment and thus create more hygienists to fill the void. Expansion and improvement in the EDDA program has been a huge success ever since the LDA had the opportunity to oversee and manage it. In taking on this course, we are excited to
Dr. Dustin Kidder, Dr. Liz Kidder, and Dr. Sean Owens in front of their shared practice.
help educate and certify more assistants each year than has been to date in our great state.
What issues are you eager to dive into during your term as president?
During my term as president, I am eager to see how our advocacy efforts will continue to create change for the betterment of our members and profession. With our successes in 2024’s legislative session, we are blessed with the opportunity to create further clarity about how dental insurance companies are supporting their patients and interacting with their contracted providers. Continued exploration of transparency with Dental Loss Ratio and reform to improve numbers will serve to not only better patient coverage but also improve life for practitioners through decreased denials and improved clarity with patient coverage. Further, the dental insurance companies that are doing a great job at covering their patients will be afforded an opportunity to gain better market share through positive publicity and both patient and doctor satisfaction. What are your predictions for organized dentistry and the overall profession of dentistry? How do you think dentistry will evolve?
It is interesting looking at the landscape of our profession right now. While DSOs and large group practices become
more common, I foresee a continued presence of thriving, traditional, small practices. There will always be patients seeking care in both models. The luxury we have in dentistry is the opportunity to practice in a wide range of modalities. At the end of the day, as long as we do our best to care for our patients in the manner that they deserve, the doors will stay open.
Organized dentistry has the unique opportunity to capture market share by appealing to DSO dentists. I believe firmly that this can happen hand in hand while
To meet your new component leadership, visit page 20.
still being the voice of the profession in general; there is no need to adopt an ‘us v. them’ mindset. We all have the same desires and goal: to improve the lives and wellbeing of or patients. With the ADA making changes to its membership model, the goal is to improve membership within a population that has traditionally had a lower membership percentage. I applaud our leaders for taking note and attempting to address it. It will take time, effort, and adaptability to truly make this happen.
A recent group photo of the Owens family.
The Owens family on a series of outdoor adventures.
DIRECTOR
IDid
You Know that the LDA’s Lobbying Initiatives are
the
Reason Louisiana Has Sales Tax Exemptions on Some Dental Materials?
By Annette Droddy Executive Director, LDA
t may grab your attention if you hear that every dentist in Louisiana could lose a $10,000 PER YEAR tax exemption, right? Most dentists don’t know about or don’t remember the LDA’s initiatives to achieve sales tax exemptions for some dental supplies. Because the LDA lobbied for an expanded sales tax exemption that passed in 2002, some dental supplies are exempt from sales tax, thus saving dentists and practices thousands of dollars EVERY YEAR.
The LDA also pursued and received a revenue ruling from the LA Department of Revenue in November 2004 regarding sales tax exemption. Louisiana grants a sales and use tax exemption on dental devices that are used exclusively by a patient or administered exclusively to a patient during health care treatment. On November 15, 2004, the Louisiana Department of Revenue and Taxation issued Revenue Ruling No. 04-008, which clarifies the department’s interpretation of an expanded sales tax exemption on dental devices. As a result, most Louisiana dentists are paying significantly less in sales taxes than they did before that date.
After Louisiana budgetary concerns caused all exemptions to be placed on hold during the Jindal administration, the LDA fought to have the dental sales tax exemption reinstated on July 1, 2018. So, again, basically what is exempt are materials that stay in the patient’s mouth when they leave the office, and most items that are used a single time in the course of treatment and either used up (e.g., prophy paste) or disposed of (e.g., gauze). An important distinction is that materials used primarily for diagnostic purposes are generally not considered as being used for treatment and therefore not covered by the exemption.
On October 8, 2019, the Louisiana Department of Revenue issued an updated
publication that shows the applicable sales tax rates on all manner of items that either are, or have been recently, exempt or excluded from state sales tax. The document shows the applicable rates as they have changed due to various legislative efforts to address the state’s budget shortfalls beginning 7/1/2013 and extending to 6/30/25, when many of the current exemptions were set to expire.
Then, in November 2024, the governor called for a special tax session focused on improving Louisiana’s tax structure and returning more money to its citizens. The LDA lobbying team went to bat again for the dentists and met with the Department of Revenue to ensure that the dental sales tax exemptions were still included. We partnered with the LA
The 2025 Regular Session will convene Monday, April 14. Look out for updates!
State Medical Society to ensure that health care kept these very important exemptions.
HB 10, now Act No. 11, effective 12/4/24, includes: Orthotic devices, prosthetic devices, prostheses, and restorative materials utilized by or prescribed by dentists in connection with health care treatment or for personal consumption or use and any and all dental devices used exclusively by the patient or administered exclusively to the patient by a dentist or dental hygienist in connection with dental or health care treatment.
This issue will always be on our radar and our lobbying team will certainly lobby for this exemption.
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LDS News Roundup
By Dr. William Hadlock President, Louisiana Dental Services, Inc.
I have quite a few updates from our LDA Member Perks Program. Whether you’re looking to update your custom scrubs for your staff, improve your cloud software, or protect yourself from embezzlement, LDA Member Perks has something for you!
Our friends at LDA-endorsed Land’s End let us know recently that their endorsement now includes Wink Scrubs. They also added an awesome new everyday discount for our members.
Here’s what they told us:
LDA members qualify for an automatic program discount of 20% off logos and Lands' End/Wink merchandise.
Land's End is thrilled to announce an exciting new collaboration between Lands' End Outfitters and Wink®, designed with LDA members' comfort and performance in mind. Together, they’re offering a collection of versatile scrubs made from breathable, moisture-wicking stretch fabric—perfect for ensuring that you feel confident, comfortable, and ready to take on the day. To add a personal touch, you can enhance the scrubs with expert logo embroidery, helping to reinforce your brand while unifying your team.
You can explore the Wink® Scrubs collection through the ADA Member Advantage storefront by scanning this QR code.
Prosperident offers embezzlement protection services catered toward dentists and their practices. They sent us this review recently and I just had to share it with you.
“Very professional, extremely competent company. When the trauma surrounding embezzlement occurs, these are the folks to call. David Harris and associates walk you through the steps to track down every stolen dollar ,and do whatever is necessary to help you recover the lost funds. A pleasure to deal with.”
- Dr. Warren Kaggen, NY
Isn’t that great? Embezzlement likely isn’t something you want to think about, but protecting yourself and your practice is important!
Who’s Who Flier
As you know, LDS has expanded its endorsement of iCoreConnect to include FOUR new solutions! To learn more about each endorsement, visit ladental.org/lds.
We have a new flier for you. This flier is perfect for folks you meet at component meetings who have no idea what some of our endorsed companies are. Some companies are self-explanatory, but others have rebranded, go by new names, or just need a little more explanation. Scan this QR code to view and download the flier. It’s a great reference for finding dentist-reviewed and LDA-endorsed products and services!
ADS Lovelace and Associates
Who’s Who
Sure, the LDA endorses some great companies, but what do they actually do? Find out here! F
Practice Transition/Sales Specialists
AHI Travel Travel Planning
AT&T Cellular Services
Best Card Credit Card Processing
Brown & Brown of LA
Insurance - Business, Property, Life, & More
Campus Federal Credit Union Practice Loans
CareCredit Patient Financing Program
Compliancy Group
HIPAA & OSHA Compliance
CyraCom Translation Service
Dentistry On Hold
D-MMEX EasyRefine
On-Hold Messaging
Scrap Metal Return
Fortress Professional Liability Insurance
GE Appliances Store Appliances
iCoreClaims Insurance Claims & Billing
iCoreCodeGenius Rapid ICD-10 Coding
iCoreExchange Encrypted HIPAA Email
iCorePay Digital Patient Billing
iCoreRx Cloud ePrescribing
iCoreVerify Automated Insurance Verifications
Lands’ End Professional Logo’d Apparel
Laurel Road Student Loan Refinancing
Lenovo Computers & Technology
Medical Waste Management
Medical Waste Disposal Services
Mercedes-Benz Vehicles for Purchase or Lease
ODP Business Solutions - Formerly Office Depot Office Products
OnPay Payroll Processing
PracticeMojo
ProSites
Prosperident
TDSC - The Dentists Supply Company
Threadfellows
Automated Recall & Reminders
Websites & Digital Marketing
Embezzlement Protection
Dental Supplies & Small Equipment
Branded Apparel
Time Traveler Backups Computer Backup & Disaster Recovery
UPS Shipping
U.S. Bank Card
Credit Card
Volvo Vehicles
Big Bite Fishing Rodeo: A New Chapter for our LDA Foundation Grand Isle Event
By Jeanne McFall Director of Conference Services, LDA
The annual fishing rodeo hosted by the LDA Foundation is getting a fresh rebrand this year. Everyone, get ready for the Big Bite Fishing Rodeo in Grand Isle this July 18-19! Whether you’re a seasoned fisherman or a first-timer, this year’s event promises something for everyone.
The Big Bite Fishing Rodeo is all about fostering a sense of community, encouraging friendly competition, and most importantly, raising money for our community dental outreach programs. Grand Isle has been a wonderful location for our rodeo, and we will be back at the Grand Isle Marina this year. The event has a range of categories, from adults to juniors, large to small fish, ensuring that anglers of all ages and experience levels can get in on the action!
In addition to the fishing competition itself, the Big Bite Fishing Rodeo will have great food, prizes, bragging rights, and fun! Mark your calendars for Friday and Saturday, July 18 and 19, 2025.
Don’t miss out on your chance to join us in Grand Isle. Visit our website, www.ladental. org/fishingrodeo to get more information about accommodations, charters, and to register. Whether you're competing or cheering from the sidelines, we can’t wait to see you at the Big Bite Fishing Rodeo this July. And don’t forget to invite your friends!
IBoard Complaints and Continuing Education
By Dr. Jeetendra Patel, DDS President, Louisiana State Board of Dentistry
t is with great honor and privilege that I introduce myself as the newly-appointed Louisiana State Board of Dentistry president. This is my seventh year on the state board, as well as my second term. There are 16 board members (including myself) who represent the Louisiana State Board of Dentistry. We are a diverse board that includes two oral surgeons, an endodontist, a hygienist, multiple general dentists, and a consumer member. Act No. 296 of the 2024 legislative session amended the composition of the Louisiana State Board of Dentistry to permanently include a board seat reserved for a dentist who is chosen from a roster of Louisiana licensed dentists who are board-eligible or board-certified pediatric dentists. We are currently awaiting an appointment from Governor Jeff Landry for this seat.
Each and every board complaint is reviewed by the state board. The board receives approximately 130 complaints annually. In 2024, the state board received 114 complaints. Once we receive a complaint, we send a letter via United States Postal Service mail and/or email to the dentist or hygienist requesting a response and records. Once the Disciplinary Oversight Committee (DOC) has reviewed the complaint, a letter and/or email is sent back out with a decision.
Some examples seen in board complaints include the following:
1. Poor record keeping
2. Poor communication with patients and office staff
3. Poor X-rays
4. Overtreatment
5. Substandard care
Please do not hesitate to contact the state board office with any inquiries. The staff is exceptionally knowledgeable and supportive.
Continuing education is mandatory for all dentists and hygienists in Louisiana. Each dentist must complete a minimum of 30 hours of continuing education during each renewal period (every 2 years) for the renewal of their license to practice dentistry. Of these 30 hours, 20 hours must be personally-attended clinical courses that directly involve the delivery of dental services to patients. The remaining 10 hours must be clinical courses pertaining to the actual delivery of dental services to patients that may be done in person, online or via correspondence. If completed online or via correspondence, the courses must require the successful completion of a written examina tion at the conclusion of the course.
Each dental hygienist must complete a minimum of 20 hours of continuing education during each renewal period (every 2 years) for the renewal of their license to practice dental hygiene. Of these 20 hours, 12 hours must be personally-attended clinical courses that directly involve the delivery of dental or dental hygiene services to patients. The remaining 8 hours must be clinical courses pertaining to the actual delivery of dental or dental hygiene services to patients
that may be done in person, online or via correspondence. If completed online or via correspondence, the courses must require the successful completion of a written examination at the conclusion of the course.
Throughout my career in dentistry, I have maintained an unwavering commitment to excellence and the highest standards of patient care. From the beginning of my journey, I have been dedicated to ensuring the well-being of our profession. My experience as a practicing dentist has provided me with invaluable insights into the diverse challenges and opportunities that our esteemed profession encounters. I am firmly committed to fostering an environment of collaboration, continuous learning, and ethical practice.
In my capacity as president, I am resolute in my commitment to uphold the mission of the Louisiana State Board of Dentistry: to safeguard the public by regulating the practice of dentistry within
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TSpringing into 2025 Strong
By John R. Gallo, III, DDS, MS Dean and Professor, LSUHSC School of Dentistry
he first few months of the year are always a busy time at the LSUHSC School of Dentistry. Seniors are preparing for graduation, the Office of Admissions is finalizing next year’s entering class, and several significant events are taking place.
I am pleased to share a few recent milestones from these past few months that continue to move us toward more success.
New Department Chair of Endodontics
After an extensive search to fill the position of Department Chair of Endodontics, I am excited to announce that Dr. Albert F. McMullen III has accepted the position effective February 1.
Dr. McMullen is a highly-respected endodontist with over 30 years of expertise in both clinical practice and dental education. He received his Doctor of Dental Surgery (D.D.S.) from Louisiana State University School of Dentistry in 1987 where he also completed his presidency in Endodontics in 1989.
Dr. McMullen is a board-certified endodontist, having earned Diplomate status with the American Board of Endodontics in 1993.
Dr. McMullen built his career in private practice in Monroe, Louisiana, from 1989 until 2013, after which he transitioned to academia. Before his appointment as Department Chair of Endodontics, he served as Interim Department Chair for Endodontics at the LSUHSC School of Dentistry since September of 2024. He also serves as the Director of the Post-Graduate Endodontics Program. In addition to his leadership roles, Dr. McMullen is a full-time Assistant Professor of Clinical Endodontics and serves as the course director for multiple endodontics courses.
In his academic career, Dr. McMullen has been instrumental in shaping the curriculum and mentoring future endodontists. He has been on the front lines in the restructuring of LSUHSC’s Endodontic residency program, emphasizing a comprehensive, hands-on approach to training.
Throughout his experiences in endodontics, Dr. McMullen has earned recognition as an excellent educator, clinician, and leader in advancing the practice of endodontics. We are excited to have Dr. McMullen as the Department Chair of Endodontics and are confident in his ability to positively shape and guide the program.
Give Kids A Smile
Give Kids a Smile (GKAS) is a national initiative that the LSUHSC School of Dentistry is proud to take part in. Aligning with our ongoing mission to provide essential dental services to the community, GKAS provides millions of underserved children with free oral health care that they would otherwise go without.
The LSUHSC School Dentistry has participated in Give Kids a Smile Day since its inception in 2003. This year, on February 7th, for the 22nd time, our faculty, students, and residents teamed up with local community dentists to provide free dental care to underserved children. From screenings to sealants, we were able to address many critical health issues among these children as well as provide education and resources for follow-up. Give Kids a Smile was more than just a day of dental care—it was an opportu-
Dr. Albert F. McMullen III
nity to educate these children and their families about the importance of oral health.
The day was also a great learning experience for our students, who were able to engage directly with the community, gaining valuable hands-on experience while helping children who may not otherwise have access to dental care. Children left our campus with brighter smiles and an understanding of how to take care of their teeth. For many, this was their first positive encounter with dentistry. As always, it is a privilege to be part of an event that not only helps children today but helps shape the future of dental care in our community.
Clinic Renovations Update
Renovations to our clinics will continue this Summer. Last Summer, the third-floor clinic was completely renovated, which included not only the replacement of the dental chairs but also a new floor, countertops, cabinetry, and the addition of centralized nitrous and natural gas. New dental chairs have been ordered for the remaining areas that are still operating with the old chairs, putting us on track for complete chair replacement by this summer. Complete renovation of the second and fourth floors as was done on the third floor is in the planning stages.
Our clinics are at the heart of providing our students with excellent clinical training. The recent, ongoing, and future upgrades to our clinics will ensure that our students receive the best possible experience and that our patients receive the best possible treatment.
Miles for Smiles
For the first time this upcoming April, the American Student Dental Association (ASDA) chapter of the LSUHSC School of Dentistry is hosting a Miles for Smiles 5k Fun Run that will benefit the student dental clinic at Ozanam Inn.
The Ozanam Inn is a non-profit, direct-service agency that serves the homeless and needy. Totally student-run and voluntary, a dedicated group of LSUSD students and faculty members volunteer their time and expertise to deliver free dental exams and extractions to the homeless and underserved individuals in New Orleans.
LSUSD ASDA aims to support this mission by allocating 100% of the race proceeds to the clinic. The event also serves as a platform to promote oral health awareness, encourage community engagement, and foster wellness within both the dental and broader New Orleans communities.
The event will be held on Sunday, April 13th, 2025, at the Bucktown Marina at 8:30 am. We invite all to participate and support our student organizations in serving our community.
SUNDAY, APRIL 13, 2025
SBack to Basics
By Chad Olivier CEO®,CEPA, CERTIFIED FINANCIAL PLANNER™
pring is the perfect season to revisit your financial resolutions and refresh your financial strategy. No matter how complex your financial plan may be, a strong foundation of basic principles is essential. While this advice may seem obvious, it's often overlooked. Taking a back-to-basics approach can be a smart way to "spring clean" your finances and gain a fresh perspective on your financial well-being. Here are twelve tips to help you refocus your financial vision.
1. Identify and Prioritize your Goals
A well-rounded financial plan goes beyond tangible goals like retirement, a home down payment, or college savings—it also encompasses the values, experiences, and priorities that bring true purpose and joy to your life. When setting your goals, consider both short- and long-term timelines, what matters most to you, how to protect the lifestyle you envision, provisions for your dependents, and the legacy you want to leave for the people and causes you deeply care about.
2. Budget Wisely at Every Life Stage
Budgeting offers a clear and consistent view of your cash flow, helping you optimize savings, manage spending, and pursue your goals with confidence while identifying opportunities to grow your wealth. Whether you prefer digital tools or traditional pen and paper, your budget should be simple to maintain and review regularly to enhance awareness and spot potential overspending trends.
3. Evaluate Your Spending NEEDS vs. WANTS
Identifying overspending leads to increased savings, so it’s important to have conversations with your family members to determine spending priorities. Differen-
tiating between needs and wants can help prevent overspending. Your financial planner can help project different savings rates over time to illustrate how small increases can help lead to long-term goals.
4. Engage a Financial Coach
Your financial coach can help motivate you and cheer you on to reach the next milestone. Certified Financial Planning practitioners have a fiduciary duty to put their clients’ needs first, which ensures they feel secure and are receiving objectively sound advice. Your financial coach helps you take greater control of spending and debt management and can assist you in setting up an emergency savings account and strategically investing your assets through active money management strategies.
5. Pay Yourself First
Paying yourself first helps you prioritize long-term financial security over instant gratification. Make savings and investing top priorities in your budget and challenge yourself to discover new ways to save. Start today—there’s no better time than now!
6. Understand Why Today’s Money is More Valuable than Tomorrow’s
You earn investment returns on previous investment returns due to the power of compounding, so the money saved in your 20s is more valuable than the money saved in your 40s. For example: If you made a one-time investment of $7,500 at age 20 at a hypothetical annual growth rate of 7.2%.1 Based on the Rule of 72 — which is a simplified way to estimate how long an investment will take to double at a fixed annual rate, the value of that one year of savings would potentially double every 10 years.
7. Never Leave Money on the Table
This tip focuses on effective retirement and tax planning. The tax code offers valuable benefits when preparing for retirement, and to take full advantage, participating in employer-sponsored or other retirement plans is essential. Many employers provide matching contributions—don't miss out on this opportunity to maximize your savings.
8. Diversify your Financial Life
The concept of financial diversification is broad. A well-diversified portfolio encompasses assets outside of a single investment portfolio and can include real estate, non-qualified investments, and alternative investments.
9. Know your Tolerance for Risk vs. your Appetite for Risk
Understanding risk and reward is critical to making sound investment decisions aligned with your goals. Tolerance is what you can handle, and appetite is what you want to handle. Achieving the risk/ reward balance that’s right for you takes thoughtful analysis, and your CERTIFIED FINANCIAL PLANNER™ professional can help you make these decisions.
10. Don’t Finance Anything that Doesn’t Appreciate
Properly managing debt is critical in pursuing your long-term financial goals. Items that depreciate, like cars or consumer goods, lose value quickly, making it harder to recoup the money you spent on them. Financing such purchases can strain your budget and hinder your ability to save or invest in assets that will grow over
time, like property or investments. Your CERTIFIED FINANCIAL PLANNER™ professional can help work with your team of professionals to bring perspective and insight to your financial needs and debt management.
11. Automate
It’s beneficial to automate savings behaviors by making contributions to retirement and savings automatic before you have a temptation to spend it. Automating can help with a plan to reduce debt and save for a specific goal.
12. Work on your Money Mindset
Adopting a positive attitude about money can help you remember that money helps to create freedom for you to pursue your goals. Pursuing financial independence requires embracing financial management. A CERTIFIED FINANCIAL PLANNER™ can help you create a comprehensive financial plan while monitoring your progress and making considered adjustments along the way.
Today
is a New Day
Amid the daily fluctuations of news cycles, portfolio management, and invest-
ment planning, emotions can run high and cloud decision-making. By keeping fundamental financial planning strategies at the forefront, you can stay focused on your long-term goals and maintain a steady path toward achieving them.
1 The Rule of 72 is a mathematical concept and does not guarantee investment results nor function as a predictor of how an investment will perform. It is an approximation of impact of a targeted rate of return. Investments are subject to fluctuating returns, and there is no assurance that any investment will double in value. These hypotheticals are not representative of any specific situation nor do they reflect the deduction of fees and charges inherent to investing. Your results will vary.
This material is not intended to provide specific legal, tax, or other professional advice. For a comprehensive review of your personal situation, always consult with a tax or legal advisor. Neither Cetera Advisor Networks LLC nor any of its representatives may give legal or tax advice. A diversified portfolio does not assure a profit or protect against loss in a declining market.
Securities offered through Cetera Advisor Networks LLC, Member FINRA/SIPC. Investment advisory services offered through CWM, LLC, an SEC Registered Investment Advisor. Cetera Advisor Networks LLC is under separate ownership from any other named entity. Carson Partners, a division of CWM, LLC, is a nationwide partnership of advisors. 4609 Bluebonnet Blvd., Ste. A, Baton Rouge, LA, 70809 or call 225-757-9484
The LDA has eight upcoming EDDA courses left in 2025. Visit page 33 to learn more.
$50 - LDA members
$125 - non-LDA members
$25 - (for members) each additional online course
$50 - (for non-members) each additional online course
The LDA's “Radiographic Techniques and Safety: Introduction to the X-ray and Safety Precautions” is available through the LDA and approved by the Louisiana State Board of Dentistry. The course can be used for in-office education of dental assistants, counts for C.E. credit, and saves you time and money compared to classroom instruction. To order, visit ladental.org or call (800) 388-6642 or (225) 926-1986. A radiographic certification is a mandatory part of an LSBD EDDA application!
HThe New Orleans Dental Conference and LDA Annual Session is Almost Here
By Dr. James Burns General Chairman of the 2025 NODC/LDA Annual Session Committee
ello, my LDA family. It appears that the Winter festivities are done and it’s time for Spring. And wow, what a Winter it was. If I wanted to live in Alaska, I would just move there! I even had to use Mardi Gras beads on my tires as chains to get through the snow. Just a little heads up: it doesn’t work.
With Spring here, there’s one important thing to do: register for the New Orleans Dental Conference/LDA Annual Session 2025. This conference will be the highlight of your year. As I’ve mentioned before, this year’s conference will take place on the same weekend as the French Quarter Fest, an event with great music, food, entertainment, and shopping opportunities. The combina tion of these events will get you on your feet dancing and yelling “Laissez les bons temps rouler!”
Seriously, my conference board and I are extremely proud of the conference we have put together for our constituents on the heels of Smilecon®. We can’t compete with the size of that event, but we sure make up for it in hospitality, knowledgeable speakers, and good old-fashioned NOLA fun. Come pass a good time with us and get a little dental education in the process.
The New Orleans Dental Conference/ Louisiana Dental association Annual Session will be April 10th and 11th at the Astor Crowne Plaza in the heart of the French Quarter. Just go to NODC.org to register. Have a wonderful day!
This course serves as a review and update of moderate sedation for pediatric patients. It is intended to provide dentists with the basic knowledge and core competencies that promote safe and effective dental sedation in children. The course focuses on patient selection and risk assessment (safety), the general approach to procedural sedation in pediatric dentistry, sedation monitoring, sedative drug pharmacology, and the recognition and management of the more common sedation-related adverse events.
The Louisiana State Board of Dentistry requires that dentists with sedation permits for pediatric patients attend a live, 6-hour course every two years. This course meets the requirements for renewal of a moderate sedation permit for pediatric patients in Louisiana.
Meet Your Component Presidents
Acadiana President
Dr. Jacob Deniakos
I got involved with organized dentistry when I graduated and have always been involved at some level. When I joined originally, it just seemed like the right thing to do! Over the years, I’ve grown to know and love the dental community through local, statewide, and national meetings, and it’s opened some amazing doors for both networking and collaboration. As a community, I think it’s important that all dentists join and take an active role in preserving our beautiful profession. Organized dentistry is all about advocacy and support. This function is so important when it comes to government regulation, as well as how our profession handles overall changes in the market. I sought out a leadership role so that I can engage with and advocate for my colleagues.
My goals include:
1. Figure out a solution (or various solutions) for the hygienist shortage, and
2. Engage our lawmakers to enact dental loss ratio (DLR) for Louisiana.
Bayou President
Dr. Jake Ellender
I got involved shortly after completing my orthodontic residency and after going to a few of my district’s meetings. I felt that we had a very strong and involved membership, so I wanted to help out where I could and make our district the best it could be! Organized dentistry, to me, means being part of a family of colleagues and friends that share a common goal of improving our profession and patient care. I sought out a leadership role to have the ability to make lasting changes and improvements for my district. A few of my goals as president are to provide the best CE at our meetings to help improve patient care in our area, increase membership numbers for our district, and to continue to make the Bayou Dental District one of the strongest districts in the state.
Central President
Dr. Troy Babb
I followed an upperclassman from dental school, Dr. Matt Ganey, into the LDA. He invited me to meetings right out of dental school in 2011 and it just stuck.
Organized dentistry has given me a sense of purpose and friendships that mimic the
bonds formed in dental school. I like being able to talk to people who are dealing with the same stresses, and it helps me realize I am not an island. I see organized dentistry as a great tool for me to stay grounded because I now see the selfless volunteer effort from others that have helped me before I ever entered dental school. The ability to mold and protect your profession and livelihood speaks to me as well. As I have spent more and more time in leadership roles locally and on the state level, I can see farther outside my own practice. Organized dentistry has helped me stay up to date on current issues that affect my ability to support my family. It is easier to face these issues together because many hands make light work. I have never liked to ride the coattails of others, though I have benefitted from other great dentists’ work before me, and it feels right to pay it forward.
My goals are to help get more people involved with the state and local organizations and to assist with any issues that impact my colleagues.
Greater Baton Rouge President
Dr. Brooks Hummel
I got involved in organized dentistry through ASDA in dental school. Our profession has benefitted from the efforts of past colleagues and their willingness to safeguard issues which affect our patients and our practices. It is an honor to follow in their footsteps and pave the way for the next generation of dentists. I want to work on re-engaging those who have lost interest as well as focus on community service, giving others an opportunity to give back in ways they may have overlooked in the past.
NODA President
Dr. Gregory Guerra
It is with great enthusiasm and gratitude that I introduce myself as the new President of the New Orleans Dental Association. Being part of this incredible organization has been an essential part of my professional journey, and I am honored to step into this leadership role.
My journey with organized dentistry began in dental school when I joined the American Dental Association in 2000. Since then, my membership in both the ADA and NODA has been invaluable, providing me with essential resources, professional networking, and strong advocacy for our profession. Over the years, I have had the privilege of learning from exceptional leaders and mentors within NODA—individuals who have inspired me to become more involved and to give back to the dental community. Their guidance and dedication have shaped my perspective
on leadership and reinforced the importance of a strong local and statewide organization in supporting our profession.
As I begin my term, my goal is to build upon the successes of my predecessors. Alongside the talented members of our governing board, I am committed to delivering meaningful continuing education programs that enhance our skills and keep us at the forefront of dentistry. Additionally, I look forward to organizing engaging social events that strengthen our professional bonds and foster a sense of community among our members.
I am truly excited about the year ahead and eager to serve our association. Together, we can continue to advance our profession, support one another, and ensure that NODA remains a valuable resource for all its members. Thank you for your trust and support— I look forward to a great year!
Northeast President Dr. Mason Liles
During my time in dental school, I was involved in both the American Student Dental Association (ASDA) and the Academy of General Dentistry (AGD), and I remain committed to continuing my engagement with both organizations as I advance in my career. My journey into leadership began similarly to many others in my position with encouragement from colleagues within the chapter and a recognition of an opportunity to contribute. Once I became involved, I realized the significant impact that active participation can have on our profession and the importance of maintaining that engagement.
As president of the Northeast Louisiana Dental Association (NELDA), one of my primary goals is to strengthen our chapter by increasing membership while maintaining one of the highest recurring memberships in the state. Additionally, I am committed to providing high-quality continuing education opportunities that benefit our local dental community. By fostering a collaborative and supportive environment, I aim to promote professional growth and ensure the long-term success of our association.
Northwest President
Dr. Caroline Garcia
I got involved in organized dentistry after graduation from residency in 2021. Our local component leaders were some of my friends and colleagues who reached out asking if I would be interested. Other mentors suggested it would be a great service to our community and an easy way to get connected with those around me! As I became more involved in leadership roles in the NWLDA I realized what a huge impact organized dentistry has day to day, behind the scenes. Those who are less involved may not even realize what's in the works. The big accomplishments over the last few years for our dentists are what keep me coming back! As NWLDA President this year, my goal is to enhance the member experience with our component meetings and CE. I am also working to spread the word to our younger dentists about what all organized dentistry is doing for us, and to get them excited!
Northlake President
Dr. Joshua Brandner
I have been involved in organized dentistry in some capacity since dental school. Whether it was through student organizations, ACGME, or national meeting attendance, networking and collaboration have been a continued focus throughout my professional career. I joined our local group as a way to get to know my colleagues and it has been a natural progression over the past five years. I look forward to serving the Northlake Dental Association by increasing membership, improving meeting attendance, and promoting the collaborative effort to have a positive impact on our community.
Southwest President Dr. Collin Seale
My wife Erin Seale was very involved in organized dentistry while in school. She also served as president of the Southwest component last year. Her involvement over the years has exposed me to organized dentistry and opened my eyes to its benefits. The LDA and ADA have such a crucial role in looking out for our interests as dentists and work tirelessly to protect our profession. As president of the Southwest District Dental Association this year, I hope to show all our members how the LDA/ADA strive to create a better environment for the dental profession to thrive in the future.
Acadiana
District Dental Association
Bayou District Dental Association
Central District Dental Association
Greater Baton Rouge District Dental Association
New Orleans District Dental Association
Northeast District Dental Association
Northlake District Dental Association
Northwest District Dental Association
Southwest District Dental Association
At Dental Lifeline Network, your time and skills matter.
Volunteering with
Introduction
Oro-antral communications (OACs) are a common complication following the extraction of maxillary posterior teeth, particularly in cases where the sinus floor is thin or pneumatized. Proper identification and early intervention are crucial to preventing the development of an oro-antral fistula (OAF), which may require more aggressive surgical closure. This article outlines the steps general dentists should take to recognize, manage, and refer cases of OACs to optimize patient outcomes and reduce the possibility for chronic sinus issues.
Identifying
Oro-antral Communication vs. Oro-Antral Fistula
A key distinction in managing these cases is understanding the difference between an oro-antral communication and a fistula. An OAC is a direct opening between the oral cavity and the maxillary sinus, usually occurring immediately after extraction. At this stage, the communication is not yet epithelialized. Without epithelization of the sinus tract, an OAC is essentially a wound which still holds potential to spontaneously close. In contrast, an OAF is a persistent epithelial-lined tract between the oral cavity and the maxillary sinus. This OAF is chronic and usually will not spontaneously close without removal of the tract and subsequent closure with vascularized tissue.
Clinically, patients with an OAC may report a sensation of air passage between the mouth and nose when speaking or breathing, liquid transit into the nose when drinking, or acute sinusitis symptoms such as pressure and postnasal drainage. The Valsalva test, in which the patient gently blows through their nose while pinching it closed, may demon-
Managing Oro-Antral Communications After Tooth Extractions: A Guide for General Dentists
By Drs. Ross Brockman, DMD, MD and G.E. Ghali, DDS, MD Willis-Knighton Health System Department of Oral & Maxillofacial Surgery
strate air leakage through the extraction site; excessive force should be avoided to prevent further disruption. If the communication is small, typically 2 mm or less, it may be asymptomatic and often close spontaneously. Larger defects, however, require active management to prevent further complications.
Risk Factors for Fistula Formation
Several factors increase the likelihood that an OAC will progress to an OAF rather than heal spontaneously. Anatomically, a thin or absent sinus floor, large sinus pneumatization, and proximity of the root apex to the sinus all contribute to an increased risk. Surgically, excessive force during extraction, sectioning of roots, or the removal of periapical pathology extending into the sinus can lead to OAC formation. Infection and inflammation, such as pre-existing sinusitis, periapical infection, or chronic periodontal disease, also increase the risk. Postoperatively, poor clot formation, excessive negative pressure from sneezing or nose blowing, and systemic conditions such as smoking, diabetes, or immunosuppression can further hinder proper healing.
Conservative Management of OAC to Prevent Fistula Formation
For small OACs measuring 2-4 mm or less, conservative management is often sufficient to promote natural healing. Immediate primary closure or placement of a figure-of-eight suture over a digitally compressed extraction site can aid in closure, though care must be taken to avoid excessive tension. Patients should be instructed on sinus precautions, including avoiding forceful sneezing, nose blowing, or using straws, which could create negative pressure and disrupt healing. In
our practice the use of nasal decongestants such as oxymetazoline and Sudafed may be prescribed for short-term use, along with saline sprays to keep the nasal passages clear. In cases where there is preexisting sinus or dental pathology a ten-day course of antibiotics with good sinonasal coverage such as amoxicillin/clavulanate or clindamycin may be considered. Patients should be monitored closely, with follow-up evaluations at one and two weeks to assess healing. We also encourage patients to wear any fabricated prosthesis such as a denture or partial denture as long as it has been well adjusted. The prosthesis may often act as a healing splint over the area allowing the oral mucosa to be undisturbed during healing.
Surgical Management to Prevent Fistula Formation
For moderate communications, typically 5 mm or greater, or cases at elevated risk of persistent patency, surgical inter-
Ross Brockman, DMD, MD
G.E. Ghali, DDS, MD
Figure 1: Small OAC following extraction of tooth #15
vention is necessary. The buccal advancement flap, or Rehrmann flap, is the most commonly used technique, involving a mucoperiosteal flap that is advanced to cover the defect. We often recommend a modification of the Rehrmann is best accomplished with sulcular extension around any distal dentition and a generous distobuccal releasing incision posterior to the tuberosity with a back cut and periosteal scoring to reduce tension. This modification allows for a wider base of vascularity and greater rotation of the flap with incorporation of a back cut; however, it may require gingivectomy around the distal dentition at a later date. Watertight closure should be obtained with the suture line palatal to the fistula to prevent dehiscence. Any sharp or over contoured bone at the site of the extraction should be smoothed and reduced before advancement. The addition of Collagen or Platelet Rich Fibrin (PRF) membranes may act as adjuncts but should not be relied upon to close the communication in cases where the buccal tissue advancement is tenuous or under tension. It is our preference to reserve a palatal rotational flap or the buccal fat pad (BFP) graft as salvage options, particularly for larger defects which have failed buccal advancement flap.
When to Refer to an Oral and Maxillofacial Surgeon
Referral to a specialist is recommended in cases where an OAC persists beyond two to three weeks despite conservative management. Large communications measuring 7 mm or more, or those presenting significant anatomic challenges (buccal exostosis, inadequate soft tissue for closure, or closely adjacent to Stensons duct) should also be referred. If the site is infected or inflamed, requiring extensive debridement, or if there is suspected or confirmed sinusitis complicating healing, an oral and maxillofacial surgeon should evaluate the patient. Additionally, cases involving recurrent or chronic fistulas require specialized surgical techniques and management beyond the scope of general dentistry.
Management of Established Oro-Antral Fistulas
If an OAC progresses to a chronic OAF, surgical closure is required to eliminate the epithelialized tract. Treatment involves excision of the fistulous tract to prevent
recurrence, followed by flap-based closure, with buccal advancement flaps, palatal rotational flaps, and/or buccal fat pad grafts depending on the size and location of the defect. Underlying sinus disease must also be addressed, and in some cases, Functional Endoscopic Sinus Surgery (FESS) or a Caldwell-Luc sinusotomy may be necessary to clear sinus disease at time of fistula closure, particularly if chronic sinusitis is present. Access to the maxillary sinus also allows for packing of the maxillary sinus with either medicated gauze packing or dissolvable foam dressings allowing us to eliminate the pressure differential across the closed fistula. If significant bone loss has occurred, bone grafting may be required for later dental rehabilitation, but we find this is best delayed after the site has healed for 3-4 months.
Conclusion
Early recognition and appropriate management of OACs can prevent complications and improve patient outcomes.
General dentists play a crucial role in the initial treatment and determining when referral to an oral and maxillofacial surgeon is necessary. By following structured protocols for conservative and surgical management, clinicians can ensure optimal healing, reduce the likelihood of persistent oro-antral fistulas, and provide the best possible care for their patients.
Figure 2: Example incision design for excision of an OAF and coverage with Buccal fat pad (BFP) flap with buccal advancement flap.
LDA Raffle Winners 2024
Congrats to the Northeast Louisiana Dental Association for raking in the most funds for the 2024 LDA Raffle!
Also, congratulations to our 2024 LDA Raffle winners! ��
1st Place $1,000 - Dr. Jeff Hooton (NELDA)
2nd Place $500 - Dr. Thomas Bailey (Northlake)
3rd Place $250 - Dr. Patrick Guidry (GBR)
Thank you to everyone who contributed to the 2024 LDA Raffle! All proceeds from this raffle will be donated to the LDA’s governmental affairs efforts, protecting dentists and patients.
Dates: September 17–19, 2025
Location: Napa Valley Marriott Hotel & Spa
Clinical CE Hours: Up to 9
Speakers:
Dr. Bruce McFarlane
Dr. Gene Santucci
Dr. Foroud Hakim
ladental.org/napa
YOU CAN RELY ON US.
Rely on Henry Schein’s network of trusted advisors to help take care of your business, so you can focus on taking care of your patients.
Looking for solutions? Contact your Henry Schein Sales Consultant or visit: www.henryschein.com/relyonus.
Alexandria • Baton Rouge
Covington • Gretna
Lafayette
Orthodontic - Monroe
Perio - Houma
Lake Charles
Metairie
Morgan City
Pineville
Thibodaux
Carencro • Covington
Lafayette • Lake Charles
Congratulations to Dr. Nicole Wascom and Dr Eduardo Menendez for transitioning their Abita Springs practice to Dr. William Grand Congratulations to Dr. Mary Bielman for transitioning her Covington practice to Dr. Evan Riley
ASmart Communication Strategies Every Practice Needs to Know
By Ashli Klingaman Content Marketing Manager at ProSites (LDA/LDS Endorsed Company)
fter a busy day juggling school drop-offs, a full-time job, cooking for a family of six, and tackling cleanup, bedtime routines, and showers, a mother finally sinks onto the couch around 9:30 p.m. to relax and scroll through social media. Her feed is filled with products for organizing her pantry, heartwarming family moments from friends, and a video from her children’s dental practice on preventing cavities during the holidays. Suddenly reminded that she needs to schedule hygiene appointments, she navigates to the practice's website and quickly books the next available slot.
This picture highlights successful patient communication, but it doesn’t reveal the time and resources required to create that social post. Consistent and meaningful communication builds trust, loyalty, and engagement, but without it, practices risk losing patients to competitors with stronger strategies or missing opportunities to secure appointments with existing patients. By using pre-planned communication calendars, ready-made templates, and automation tools, practices can save time while delivering impactful content. These approaches not only streamline workflows but also strengthen patient relationships, boost satisfaction, and drive higher appointment rates, ensuring longterm success and patient retention.
Why Consistent and Engaging Patient Communication Matters
Patients are inundated with content from all aspects of their lives. Consistent communication will ensure that your practice doesn’t get lost in all the content that patients consume and will strengthen trust and loyalty with you. Patients need to feel valued and connected with regular updates and consistent communication. Focusing on educating patients and encouraging
compliance with oral health care plans improves the overall health of patients and the health of their dependents—not to mention building more trust. As patients trust you with their oral care and stay engaged with your practice, they’re more likely to schedule appointments outside of regular hygiene visits and more likely to recommend your services in a review, or directly to someone in their network.
Even simple appointment reminders through text message can effectively cut through the noise and minimize noshows. For example, practices that use PracticeMojo to automate communications (such as appointment reminders) see an average increase of two and a half appointments per day , which could be through retention or filling last-minute slots. Studies show that practices with consistent patient communication see up to a 25% increase in appointment retention rates and higher patient satisfaction scores.
Common Challenges Practices Face
Automated appointment reminders are a common solution that practices have already grown accustomed to and recognize as a valuable time-saving tool. However, even with automated solutions, managing patient communications is a challenge for many practices. Common additional challenges attributed include competing priorities and limited time. Balancing high-quality patient care with the demands of planning, creating, and managing communications can feel overwhelming, especially for small teams. Many practices struggle to identify the right content that resonates with patients and aligns with their goals, leaving them unsure of what to say or when to say it. This uncertainty often results in missed opportunities to engage patients, build loyalty, and fill appointment schedules. Without a clear plan, communication efforts can become inconsistent
or lack the impact needed to make a difference.
Technology and workflow integration add another layer of complexity. Practices must manage multiple communication channels—text, email, and social media— while ensuring messages are timely, relevant, and consistent. Automated appointment reminders are an example of how technology has already proven its value in saving time and reducing no-shows. By extending automation to broader communication strategies, such as pre-planned content calendars and ready-made templates, practices can further streamline efforts, ensuring patients stay informed and engaged without overburdening staff. Adopting these solutions not only saves valuable time but also enhances the overall patient experience, contributing to practice efficiency and growth.
Strategies to Save Time While Creating Impactful Communications
The best strategy for patient communication is to have one. Use tactics like this in your planning:
Leverage Pre-Planned Communication Calendars
Pre-planning your patient communications for the entire year simplifies the whole process, ensuring consistent, timely, and relevant outreach throughout the year. With a well-structured calendar, your practice can map out themes, such as seasonal health tips in winter, back-to-school dental checkups in late summer, and gum disease prevention during Gum Disease Awareness Month. By having a schedule created in advance, your practice can save valuable time and eliminate the stress of last-minute planning.
Use Ready-Made Templates
With a pre-planned calendar, it’s easier to create ready-made templates for text, email, and social media campaigns to share your content, saving you time not only on writing but also on design. The templates will provide a clear framework that can be quickly customized to fit your needs. For example, a text reminder like “Don’t forget to book your hygiene appointment!” or a social media post offering “How to Keep Your Smile Bright During the Holiday Season” can be reused year after year with minor updates.
Automate Where Possible
Time is usually the number one constraint for practices sending out consistent communications to their patients. Use tools like PracticeMojo to schedule recall campaigns through email and Hootsuite or Mailchimp for social media platforms to reduce the manual workload. Tools that integrate seamlessly into your practice workflow will help make your communications go out in a consistent manner without any heavy time commitment from your staff.
Delegate and Outsource
Find a specific team member and delegate patient communications to them or find an expert outside of your practice to manage your patient communications, which can significantly enhance efficiency and quality. Assigning tasks ensures accountability within your team while outsourcing content creation to professionals saves time and delivers polished, engaging materials. The ROI of outsourcing is clear; it reduces the burden on your staff, eliminates inefficiencies, and allows your team to focus on patient care, all while ensuring consistent, high-quality communication. Investing in expert support often costs less than the time and resources wasted on inconsistent or ineffective in-house efforts.
Repurpose and Recycle Content
When and where you can, repurpose and recycle content. Taking verbiage from email recall campaigns and repurposing it in a format that works for social media allows your existing content to reach more patients. For example, someone who isn’t as responsive by email will see the same content on social and engage with your practice from that channel. This can be stretched over multiple pieces of content. So, be sure to create a content library for easy access and reuse of material.
Quick Ideas for Engaging Patient Communications
Engaging patient communications start with a mix of content that informs, reminds, and connects. Educational posts like “Top 5 Myths About Oral Health” or “How to Protect Your Teeth During the Holidays” empower patients with valuable information, making your practice a trusted resource for oral health. You can also use timely reminders like sending a text for regular hygiene appointments or posting a friendly nudge on social media about scheduling oral cancer screenings or back-to-school dental cleanings.
Being proactive with messages keeps your practice top of mind and encourages timely appointments. Building stronger connections with patients, including birthday greetings and holiday wishes, makes patients feel valued. Community-focused content like sharing patient success stories or testimonials builds trust and encourages other patients to schedule appointments with your practice.
Don’t forget behind-the-scenes communications about your practice. Introduce a new team member, showcase upgraded equipment, or highlight a milestone like your practice anniversary. These humanizing touches create a sense of familiarity and connection, making patients feel part of your community.
Conclusion
Patient communications are a major connecting element between patients and your practice. Without them, there are opportunities for other practices to become the trusted resource and potentially pull appointments away from your practice. Avoiding challenges like time constraints and uncertainty about what content would be effective and implementing time-saving strategies such as pre-planned calendars, ready-made templates, and automation can simplify the process and make your communication strategy much more effective.
Now is the time to prioritize communication as a core component of your patient engagement strategy, and we’ve started the process for you with a full year of timely social posts and communication ideas to keep patients engaged and coming back to your practice.
Download our 2025 Dental Patient Communication Calendar for free today.
LDA-endorsed ProSites has provided marketing and automation solutions for over two decades and is committed to supporting practices to fill their appointment schedules and treat as many patients as possible in their communities. Plus, LDA members receive exclusive discounts on ProSites solutions.
Visit prosites.com/LDA or call (888) 9323644 and mention you are an LDA member to schedule a free strategy call today.
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LDA What’s Going On? Component Happenings from Around the State
Acadiana
Dr. Tim Chauvin (Acadiana) and Dr. Tamim Haq (Acadiana) volunteered on Thanksgiving day at Dr. Haq’s family restaurant, Bailey’s, in Lafayette. Dr. Haq’s family has been providing free Thanksgiving meals to the Lafayette community for the last 30 years.
Greater Baton Rouge
Dr. Bud Hall’s (GBR) son, Silas, just signed to play football for LSU. He earned a national 5-star ranking and the #1 spot in Louisiana for long snapping. Congratulations Silas and Dr. Hall, and Geaux Tigers!
Send us some component news!
Scan this code or visit ladental.org/componentnews.
We can’t wait to hear from you.
Greater Baton Rouge
Southwest
Northlake
Dr. Catherine Hebert (Northlake) and her husband, Steven, gave the LDA a wonderful gift by sharing the artistry of dentistry. Dr. Phil Puneky (Northlake) drew this piece of artwork of the Natchez, and it is on display now in our boardroom at the LDA office.
Dr. Alan Perry (Southwest) celebrated his retirement with great friends. He graduated from LSUSD Ortho in 1979 and created an incredible career for himself.
Dr. Rich Corley (Southwest), the founder of Louisiana Dental Services, appeared in The Catholic Parish of Our Lady Queen of Heaven Magazine to detail his experiences living in Villa Maria.
Dr. Kim LaGraize Bent (NODA) reigned as Queen Iris CVIII in the Krewe of Iris parade on March 1, 2025. Included in photo is Braden Bent (son), Dr Kim L. Bent, Brian Bent (husband), Kaley Bent (daughter).
LDA Edda Courses
The Expanded Dental Duty Assistant (EDDA) certification is the next step for dental assistants who want to perform expanded duty dental assisting functions as specified by Louisiana law.
This is NOT a beginner course. You must have 6 months of chair-side assisting experience to register for this course.
2025 Date Location
April 3-5 Gonzales, LA
April 3-5 Shreveport, LA (NEW!)
June 5-7
New Orleans, LA
August 21-23 New Orleans, LA
September 11-13 Gonzales, LA
October 9-11 New Orleans, LA
November 6-8 Lafayette, LA
December 4-6
New Orleans, LA
Events
LDA
For information on a specific event, contact the event’s provider. To list your course in the next calendar, contact the LDA office at (800) 388-6642 or (225) 926-1986. Check ladental.org/statewidecalendar for the most up-to-date listings.
Event: New Orleans Dental Conference and LDA Annual Session
Event: Winter C.E. & Ski Date: February 15-17, 2026
Location: Big Sky, MT
Provider: Louisiana Dental Association
Details: ladental.org/ski, (225) 926-1986
Event: Summer Education Conference Date: June 17-20, 2026
Location: Hilton Pensacola, FL
Provider: Louisiana Dental Association
Event: Winter C.E. - Walt Disney World Date: February 7-9, 2027
Location: Grand Floridian Resort & Spa, Walt Disney World, FL
Provider: Louisiana Dental Association
Event: Winter C.E. - Walt Disney World Date: February 27-29, 2028
Location: Grand Floridian Resort & Spa, Walt Disney World, FL
Provider: Louisiana Dental Association
Pediatric patients present unique dental needs. When sedation is required, you want to trust an expert anesthesia team. Lake Area Anesthesia provides all-inclusive general and pediatric sedation, allowing you to deliver a pain-free and stress-free experience for your patients of all ages. Our services allow you to:
• DECREASE LIABILITY
• INCREASE PRODUCTIVITY
• OPTIMIZE PATIENT FLOW
Our team handles the anesthesia process from start to finish so you can focus on their dental needs.
Sulpher Dental Office and Equipment for Sale, 210 N. Cities Service Hwy, Sulpher, LA
Excellent location in busy commercial district, heavy foot traffic. Three operatories, room to expand. Fully equipped. (337) 274-7130
Tired of 'sticker shock' killing your implant cases?
We’ll bring you patients who know the $4,000 price and are ready to say yes. Email 'Implant' to javeriarameez@gmail.com!
Join Our Team in Mandeville, LASeeking Full-Time Dentist!
At Grand Family Dentistry, we take pride in serving our community with exceptional dental care in a warm and inviting atmosphere. We arwd treating oral health conditions, developing treatment plans, and educating patients on preventive care practices.
Requirements:
• Doctorate of Dental Surgery (DDS) or Doctorate of Dental Medicine (DMD)
• Valid dental license in the state of Louisiana
• Strong communication and interpersonal skills
• Dedication to providing compassionate care and fostering a positive patient experience
Benefits:
• Competitive compensation package with opportunities for advancement
• Flexible scheduling options to accommodate work-life balance
• Supportive work environment with a collaborative team approach
• Access to advanced dental technology and continuing education opportunities
• Comprehensive benefits package, including health insurance, retirement plans, and more
Explore Your Dental Hygiene Career in the Vibrant Heart of Baton Rouge, LA!
Job Description:
We are seeking a talented and compassionate dental hygienist to join our team and play a vital role in delivering outstanding oral health care to our patients. The ideal candidate will possess excellent clinical skills, a passion for patient education, and a commitment to providing gentle and thorough dental care. Responsibilities include conducting dental cleanings, performing periodontal assessments, and providing patient education on oral hygiene practices.
Requirements:
• Graduate of an accredited dental hygiene program
• Valid dental hygiene license in the state of Louisiana
• Proficiency in performing dental cleanings, scaling and root planing, and administering local anesthesia
• Strong communication and interpersonal skills
• Dedication to providing compassionate care and ensuring patient comfort and satisfaction
Benefits:
• Competitive compensation package with opportunities for advancement
• Flexible scheduling options to accommodate work-life balance
• Supportive work environment with a collaborative team approach
• Access to advanced dental technology and continuing education opportunities
• Comprehensive benefits package, including health insurance, retirement plans, and more.
Hiring a full-time dentist for an ICE Detention facility in Jena, LA.
Provide quality dental care to patients on-site. Competitive pay, benefits, and steady schedule. Apply at www.aroragroup.com.
Moore Dental is looking for a hygienist to join our one doctor fee-for-service practice in Prairieville.
Full time position M-W 8-5, Th 7:30-3, one Friday a month 8-12. Competitive pay, $1000 per year for continuing education. Eligible for bonus and paid holidays after 90 days. Paid vacation and 401k after one year. Email resume: andi@ mindymooredental.com.
Establish turnkey dental office for sale in Gretna, LA as well as the real estate.
Practice is on busy road with highly visible signage. The 3 operatory office has been present for over 30 years and has been updated with CBCT, scanners, sensors and updated computers in each operatory. Owner works 3.5 days per week and refers out all endodontics, orthodontics, and complex implant procedures. 2024 collections were 850K. Asking 550K for business and 450K for real estate. Confidentiality agreements will be required before detailed financial information is released.
To contact the selling dentist, email NewOrleansDentalOffice@gmail.com
Theriot Family Dental Care is looking for a General Dentist to join our team!
Our privately owned group practice has two locations in the Acadiana area! In south Lafayette and the highly growing city of Youngsville! Our office includes digital x-rays, CEREC, Invisalign, Itero digital impressions, Panorex machine, and state of the art opportunities for maximal patient comfort and experience!
What we have to offer:
• Friendly staff established and ready to welcome and assist you
• Very strong New Patient Flow
• Access to our patient base and the room and ability to acquire and grow the patient base with you
• Competitive pay opportunity: $200,000-$300,000+
• Mentorship and collaborative atmosphere amongst clinical staff
• Sedation dentistry Requirements and/ or experience:
• Louisiana Dental license
• New graduates or experienced providers are welcome
• All other required licenses and certifications with Dental License
Please contact and/or send resume/CV to Jeannie Theriot at jtheriot04@gmail.com.
General Dentist Opportunity in Baton Rouge, LA.
Work in an environment that encourages full clinical autonomy with support of a practice manager and a highly trained team on site. We offer a modern clinic with competitive benefits, paid time off, and unlimited earning potential. Whether you are a current practitioner or a new graduate this is a great opportunity for you to grow.
Requirements:
• Doctorate of Dental Surgery (DDS) or Doctorate of Dental Medicine (DMD)
• Valid dental license in the state of Louisiana
• Excellent communication and interpersonal skills
• Dedication to providing compassionate care and ensuring patient comfort and satisfaction
Benefits:
• Competitive compensation package with opportunities for professional growth and advancement
• Flexible scheduling options to accommodate work-life balance
• Supportive work environment with a collaborative team approach
• Access to advanced dental technology and continuing education opportunities
• Comprehensive benefits package, including retirement plans, and more
We look forward to welcoming you to our team!
Louisiana Family Dental 11331 Old Hammond Hwy. Baton Rouge, LA 70816 (225) 256-6386 Office
Email: lafamilydentalbr@gmail.com
Website: www.louisianafamilydental.com
Join Our Team in Mandeville, LASeeking Part-Time Dentist!
At Grand Family Dentistry, we take pride in serving our community with exceptional dental care in a warm and inviting atmosphere. We are seeking a skilled and motivated dentist to join our team and contribute to our mission of delivering outstanding oral health care to our patients. The ideal candidate will possess excellent clinical skills, a passion for patient education, and a commitment to building lasting relationships with our community. Responsibilities include performing dental examinations, diagnosing and treating oral health conditions, developing treatment plans, and educating patients on preventive care practices.
Requirements:
• Doctorate of Dental Surgery (DDS) or Doctorate of Dental Medicine (DMD)
• Valid dental license in the state of Louisiana
• Strong communication and interpersonal skills
• Dedication to providing compassionate care and fostering a positive patient experience
Benefits:
• Competitive compensation package with opportunities for advancement
• Flexible scheduling options to accommodate work-life balance
• Supportive work environment with a collaborative team approach
• Access to advanced dental technology and continuing education opportunities
• Comprehensive benefits package, including health insurance, retirement plans, and more
Grand Family Dentistry 2083 3rd Street Mandeville, LA 70471
Explore Your Dental Career in the Vibrant Heart of Baton Rouge, LA!
Job Description:
We are seeking a talented and compassionate dental hygienist to join our team and play a vital role in delivering outstanding oral health care
to our patients. The ideal candidate will possess excellent clinical skills, a passion for patient education, and a commitment to providing gentle and thorough dental care. Responsibilities include conducting dental cleanings, performing periodontal assessments, and providing patient education on oral hygiene practices.
Requirements:
• Graduate of an accredited dental hygiene program
• Valid dental hygiene license in the state of Louisiana
• Proficiency in performing dental cleanings, scaling and root planing, and administering local anesthesia
• Strong communication and interpersonal skills
• Dedication to providing compassionate care and ensuring patient comfort and satisfaction
Benefits:
• Competitive compensation package with opportunities for advancement
• Flexible scheduling options to accommodate work-life balance
• Supportive work environment with a collaborative team approach
• Access to advanced dental technology and continuing education opportunities
• Comprehensive benefits package, including health insurance, retirement plans, and more.
Sarah Bellah
Grand Family Dentistry 5422 Jones Creek Rd. Baton Rouge, LA 70471
Explore Your Dental Career in the Vibrant Heart of Baton Rouge, LA!
Job Description:
We are seeking a passionate and motivated dentist to join our team and contribute to our mission of promoting oral health and wellness. The ideal candidate will possess strong clinical skills, a commitment to patient education, and a genuine desire to make a positive impact in our community. Responsibilities include conducting dental examinations, diagnosing and treating oral health conditions, developing personalized treatment plans, and fostering meaningful patient relationships.
Requirements:
• Doctorate of Dental Surgery (DDS) or
Doctorate of Dental Medicine (DMD)
• Valid dental license in the state of Louisiana
• Excellent communication and interpersonal skills
• Dedication to providing compassionate care and ensuring patient comfort and satisfaction
Benefits:
• Competitive compensation package with opportunities for professional growth and advancement
• Flexible scheduling options to accommodate work-life balance
• Supportive work environment with a collaborative team approach
• Access to advanced dental technology and continuing education opportunities
• Comprehensive benefits package, including health insurance, retirement plans, and more
4000 sqft ground floor stand alone dental office, 5 operatories in use, with 3 more rooms plumbed out, so room for expansion for Ortho or Pedo. Reception, lab, admin stations/ offices, 2 bathrooms. Plenty of parking. The front 1000 sqft is a functional AirBnB but can easily be converted to Admin or reception if needed. Located in St. Martin Parish (100 yds from the Lafayette Parish line) right in front of Le Triomphe Golf & CC, off of busy Hwy 90.
Email: cmandds01@yahoo.com
Classified Advertising Online
Go to www.ladental.org/classifieds
For all classified advertising, payment is required in advance and ads will be placed on the LDA website on the next possible business day after payment is received. Make checks payable to the Journal of the Louisiana Dental Association. Placement of a classified ad up to 30 words is $30 for LDA members and $55 for non-LDA members. For each additional word, LDA members pay $0.15 and non-LDA members pay $0.30. Ads will remain on the LDA website for three months and will appear in one issue of the LDA Journal. A photo with an ad is an additional $50.
For more information or to place a classified ad, contact Rebecca Bordelon at rebecca@ladental.org or (225) 926-1986.
TheLast Word
Annette droddy LDA Executive Director
We’re nearing the 2025 Louisiana legislative session. Our lobbying team is monitoring issues on your behalf, but we’ll still need your participation when we send out callto-action alerts. When you receive an alert, be sure to follow the link and contact your legislators. Your communication with legislators as a dentist is much more impactful in our advocacy efforts than you think. There will be many tough issues tackled this year, including fighting against a bill outlawing community water fluoridation.
Rebecca bordelon LDA Director of Communications
I’m always open to feedback about the LDA Journal, social media, emails, texts, etc. I’d love to hear your thoughts about the communication you receive from us. Email me at rebecca@ladental.org to start the conversation!
