LP Psychologist: Trauma-Informed Leadership for Loss Prevention Management By John W. Jones, PhD
Iglobal pandemic that left scars both visible and invisible—leadership styles
need to adapt to new business challenges, such as remote work, increased crime, and unsafe work environments. Loss prevention management is responsible for reducing operational losses, including issues like workplace violence, employee theft, and collusion with organized retail crime. Therefore, loss prevention teams need to work closely with human resources and operations to ensure that the highest‑risk stores and locations receive a new form of leadership that is optimal for the post‑pandemic economy. One emerging leadership style that offers promise is trauma-informed leadership.
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n today’s fast-paced business environment—particularly in the wake of a
