Staff complaints or rising absence trends
Non-discrimination policy and workplace standards are in place Complaint procedures are followed
Bullying Confrontational communication styles Racial or Sexual harassment
Constructive and positive communicative styles are encouraged
Consider confidential reporting system
Zero tolerance regarding workplace bullying Confrontational communication styles are addressed by Directors as appropriate Mediation procedures carried out if necessary Role Clear Job roles and responsibilities
Job role is made clear during induction If staff are unclear they are encouraged to discuss with Directors
Lack of communication
Good communication systems exist Close employee involvement and daily discussions with Directors takes place
Change Fears about job security Poor communication Inexperience of new technology for example Lack of skills of new tasks
Issue 1
Communicating regularly and honestly in lead up to change and during Additional training provided as required e.g. for new technology/equipment Involve employees in change process and take their ideas and suggestions on board
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