“Felicitaciones” Celebration Honoring the hard work & high impact achievements of 13 of Santa Fe’s Finest Lodging Providers Program April 22, 2014 Inn of the Governors · Santa Fe, NM
About the Green Concierge Certification® HospitalityGreen’s Green Concierge Certification®
Congratulations! Hospitality Green and the Santa Fe Watershed Association would like to congratulate the following properties on their achievement of the Green Concierge’s Bronze
The “Birdie” is the symbol car-
Tier Certification. These busi-
ried by HospitalityGreen’s Green
nesses have demonstrated dedi-
Concierge® (GC) Certified
cated involvement through staff
businesses, a nationally recog-
training, implementation of rec-
nized third-party certification.
ommendations, and adherence to
The eco-business certification,
the set of environmental stand-
initially developed in 2009 for
ards of the program.
New York Catskill lodging properties, currently has over 60 lodging
These properties that met the
properties in Delaware, Massa-
bronze standard are eligible in
chusetts and most recently 13
one year to apply for the silver
properties in Santa Fe, New Mexi-
co participating in the program. HG's Green Concierge Certification® delivers an assessment for performance-based improvements in resource use, conservation, and sustainable business practices. The certification requires Green Team Training, implementation of recommendations, a third party assessment and employee engagement. 2
Casa Cuma B&B | Eldorado Hotel | Hotel Santa Fe The Hacienda & Spa | Inn of the Five Graces | Inn of the Governors | Inn on the Alameda | La Fonda on the Plaza | La Posada de Santa Fe Resort & Spa | Old Santa Fe Inn | Santa Fe Sage Inn | Silver Saddle Motel
About The Santa Fe Green Lodging Initiative
About the Initiative In December 2012, the Santa Fe Watershed Association (SFWA) launched a public-private sector collaboration, called the Santa Fe Green Lodging Initiative. The initiative was funded by a $49,700 grant awarded to the Watershed Association by the federal Environmental Protection Agency. SFWA supports Santa Fe’s hospitality industry to save money, conserve water, and decrease chemical pollution going into their watershed. “This is a certification program that helps hotels set achievable goals commensurate with their capabilities,” In February 2013, HospitalityGreen LLC, a New York-based firm specializing in environmental and operations consulting services and founder of the nationally recognized Green Concierge Certification® program provided technical assistance, green team training and customized coaching to fourteen lodging providers in Santa Fe.
From April to September HospitalityGreen (HG) conducted conference calls and one on one assistance to the participating businesses. Local vendors were contacted to provide assistance and green product offerings. Power New Mexico (PNM) worked closely with HG on providing assistance and onsite technical reviews. In October 2013, HG conducted third party assessments of twelve of the fourteen properties. The on-site assessment determined if the individual property met the rigors of the Green Concierge Certification®. Final requirements that needed to be met by December 2013 were discussed and reported to the properties. The certification requires that a property meet multiple standards and track resource usage. The Santa Fe Inn and Ten Thousand Waves are currently also participants in the program. For further information: Tel: 505-820-1696
Casa Cuma B&B About the Casa Cuma Casa Cuma B&B is a dynamic family-owned business. It offers three guest rooms, one suite and a casita for up to four guests situated on a small hill only four blocks from the historic Santa Fe Plaza, plus a guest house for up to six people located on a small ridge with 360 degree mountain views. Each of the intimately scaled adobe structures are surrounded by beautifully maintained perennial flower gardens. The February 19, 2007 edition of Newsweek Magazine picked Casa Cuma B&B as one of three top “Desert Paradises” in the US, and the only one in New Mexico. Casa Cuma continues to receive a 3-diamond rating from AAA and in 2013 received TripAdvisor’s Certificate of Excellence and Traveler’s Choice Awards. Casa Cuma’s owners have been committed to environmental best practices since the business’s inception in 1984. www casacuma.com 505—216 –7516 4
Recommendations and Implementations Apply for TripAdvisors GreenLeaders Certification . They met the Silver Standard. Redo their public environmental policy web page Reinstitute rainwater and shower water harvesting. Encourage other B&B’s to follow their example We required a revamping of their cleaning protocol to include environmentally preferable cleaning products and to adopt the use of micro-fiber mops and cleaning cloths when purchasing new equipment. This property is unique in its use of landscaping. The owners have a strong dedication to environmental practices.
Conference Agenda The Eldorado Hotel & Spa About the Eldorado Hotel & Spa The Eldorado Hotel is part of the Benchmark Hotel and Resort portfolio of properties. The hotel was built in 1985 as a business and conference hotel and has been recently transformed into a luxury hotel and spa at 309 West San Francisco St. in historic downtown Santa Fe. The Eldorado houses 219 deluxe guest rooms and suites, as well as The Old House restaurant, the Agave Lounge and the Nidah Spa. The property offers the largest amount of meeting and exhibit space in the city. For the 16th year in a row, Eldorado Hotel & Spa has been awarded the prestigious AAA Four Diamond Rating. It is one of only two hotels in the State of New Mexico to hold this record. Www.eldoradohotel.com 505-988-4455
Recommendations and Implementations Change out in room cleaners to GS-37; Phase out all bleach Evaluate an ozone laundry system: Dan changed laundry products and water systems and is saving apx. 702,000 gals. of water a year. The team worked with HG, the staff & the city on a major overhaul of their recycling program, in the kitchen and throughout all areas of the hotel, instituted paper recycling. Changed out all office papers to 30% recycled content and all in room tissues to 100% recycled content. Eliminated bottled water in all rooms: They are marketing their refillable bottles in the spa and hotel. The hotel has multiple refillable water stations for guests as well.
Hotel Santa Fe the Hacienda & Spa About the Hotel Santa Fe the Hacienda & Spa Hotel Santa Fe The Hacienda & Spa, owned by the people of the Picuris Pueblo, is the only venture of its kind in the United States. It began in 1988 when local business people approached Picuris tribal leaders about a joint development. In March 1991, Hotel Santa Fe opened its doors, and its Four Diamond addition – The Hacienda at Hotel Santa Fe – opened in September 2001. The property is located on Paseo de Peralta in Historic Downtown Santa Fe and in the heart of the newly revitalized Guadalupe Rail yard District. Hotel Santa Fe houses the Amaya restaurant, 163 guest rooms and suites, intimate meeting rooms and the spa. The nearby Hacienda at Hotel Santa Fe is an exclusive retreat on 3 private acres with 35 special rooms and suites filled with Native American Art located on South Guadalupe Street. Www.hotelsantafe.com 855 –825-9876 6
Recommendations and Implementations 14 employees from Hotel Santa Fe participated in the training. They returned with multiple strategies to reduce resource usage throughout the hotel. The hotel engaged in the tracking of not only water and energy but detailed notes on recycling, reuse and waste reduction. TV’s, beds and mattresses were donated for reuse . All copier paper was changed out for 30% recycled content. All soft tissues are now 100% recycled content. The hotel has taken advantage of the PNM rebates and is on schedule for further upgrades. Bottled water has been eliminated from the 100 rooms in the hotel. Refillable water stations are available in the lobby and glasses are made available for in lobby drinking of water. The hotel eliminated all Styrofoam cups. Their website has a dedicated page to their green practices.
Inn of the Five Graces About the Inn of the Five Graces The Inn of the Five Graces, composed of historic Santa Fe adobe homes in 1996, were transformed into luxury accommodations. Owners Ira and Sylvia Seret, internationally-known importers of exotic antiques, rugs, textiles and architectural elements, conceived the hotel as a showcase for their collection of artisan pieces and oneof-a-kind treasures from the ancient Silk Road that once linked Europe and Asia. Each of the 24 luxury suites reflects the Seret’s trademark synthesis of East and West design elements, and each feature Sylvia’s extraordinary one-of-a-kind mosaic tile installations. The Inn of the Five Graces is a member of Relais & Chateaux, a collection of the finest hotels from 55 different countries around the globe. The Inn is recognized by Conde Nast
Traveler’s Gold List as one of the world’s best hotels. Listed by TripAdvisor among the top Ten Hotels in the Southwest, the hotel is also a multi-year recipient of TripAdvisor Traveler’s Choice award. Www.fivegraces.com 866-992-0957 Recommendations and Implementations During the year the inn has undergone renovations and has participated in PNM energy rebates in order to install LED lighting throughout the property The property has installed low flow fixtures and housekeepers are trained in in-room resource saving practices. Throughout the property minimum disposables are used and when offered are from 100% recycled content. The property meets all bronze level GC criteria.
Inn of the Governors About the Inn of the Governors
Recommendations and Implementations
The Inn of the Governors houses 100 guest rooms and its restaurant the Del Charro Saloon, in its downtown location just two blocks southwest of the historic plaza on West Alameda St. and Don Gaspar Avenue.
8 employees including the General Manager, Sam Gerberding, participated in the green hotel training.
The Inn is regularly recognized for its excellent customer service, a testament to its code of values that promotes employee growth through integrity, respect, customer focus, commitment, family, health, joy, leadership quality, and spirituality.
Eliminating bottled water usage in each room, installed a refill station & faucet aerators.
The hotel made numerous strides in green hotel practices including the following:
Moved from styro-foam to ecocups and changed out to recyceled content napkins. Moved to paper bags for to-go orders and take- outs and 30% recyThe Inn strives to create a work cled content paper in the office. environment that honors the Changed out chemicals to elimemployee and thereby promotes personal responsibility. inate all ammonia products and has made significant resource These in turn provide a more reductions in the Del Charro delightful guest experience. Saloon as well. Consistent positive reviews confirm the Inn of the Governorsâ€™ belief in a straight forward, simple approach to hotel rates: a good room with good amenities at a good price. Www.innofthegovernors.com 505-982-4333 8
Inn on the Alameda About the Inn on the Alameda The Inn on the Alameda is a locally-owned and operated boutique hotel located in downtown Santa Fe at the intersection of East Alameda and Paseo de Peralta. The property, built in 1985 in the Pueblo architectural style, houses 72 guest rooms in all, including spacious suites and cozy casitas. It is the closest downtown hotel to the Canyon Road galleries and is a short walk to the historic plaza. Adobe walls surrounding and woven throughout the two acre property along with the beautifully xeriscaped courtyards creates an intimate atmosphere that sets it apart from its busy surroundings. The Inn on the Alameda is a TripAdvisor Certificate of Excellence recipient and has been recognized as one of Conde Nast Traveler’s top 200 hotels. Www.Innonthealameda.com 888-984-2121
Recommendations and Implementations 8 employees including the Chief Financial Officer, Christina Gill, participated in HG’s green hotel training. Charged with evaluating areas throughout the hotel to minimize resource use, multiple strategies were put in place. An environmental policy was chosen and prominently displayed on a new “green” web page. Exterior recycling receptacles were installed. Innovative uses of kitchen grey water were put in place and on site composting is being evaluated. Innovative paper reduction strategies were put in place by members of the staff in individual work areas. Even though the hotel underwent new staffing and senior management changes, the hotel management and its employees are dedicated to continuing to adopt sustainable practices.
La Fonda on the Plaza About La Fonda on the Plaza The La Fonda on the Plaza is a Santa Fe landmark and is designated as an Historic Hotel of America. The current hotel was built in 1922 on the site of previous inns. In 1925 it was acquired by the Atchison, Topeka and Santa Fe Railroad which leased it to legendary hotelier Fred Harvey, who operated it as one of his renowned Harvey House Hotels for more than 40 years. In 1968, the property came under local ownership and remains so today. La Fonda is located on the Santa Fe Plaza on East San Francisco St. The hotel encompasses 169 guest rooms and historic suites, grand conference rooms, the interior courtyard La Plazuela restaurant, La Fiesta Bar and Lounge and several retail shops under one roof. The hotel has undergone a major renovation this past year. Www.lafondasantafe.com 800-678-8946
Recommendations and Implementations La Fonda graciously hosted the HG’s green hotel trainings providing the perfect setting and place of inspiration for all. La Fonda’s Green Team continually looks for ongoing improvements to their resource conservation initiatives. This year alone the hotel through low energy lights and systems has reduced their energy use by over 165,000 kilowatt hours annually. The hotel has installed state-ofthe-art temperature controls in all guest rooms. All guest rooms now have unique hand made recycling bins that are integrated into the hotel décor. Shawn Murphy and the Green Team continue to look for areas of improvement including testing water stations and innovative ways to handle space restrictions and the handling and storage of recyclables.
La Posada de Santa Fe Resort & Spa
About La Posada de Santa Fe Resort & Spa La Posada de Santa Fe is a luxury resort offering 127 casita style rooms and suites situated on six historically-rich acres on Palace St. in downtown Santa Fe. An 1880’s built, three-story brick mansion in the French Second Empire style is seamlessly incorporated into the property in the form of a bar, as are a series of 1930s-era Pueblo Revival-style adobe casitas. From the 1930’s on, the property was named La Posada, Spanish for "inn" or "resting place." After an extensive renovation in the late 1990s that included the construction of additional lodging, the spa and the 4,500 square foot conference center, this historic property transformed into the full-service resort that it is today.
Recommendations and Implementations La Posada was one of the first downtown hotels in Santa Fe to eliminate bottled water for guests. Instead they provide refillable glass bottles. The hotel has also embarked on numerous energy projects. In 2013 the upgrades represent a savings of over 154,000 kilo watt hours of energy usage. The hotel is also evaluating the possibility of an innovative grey water system for its current laundry system.
The property’s Green Team, led by Lawrence “Tracy” Bacca, In 2013 La Posada was chosen continues to look for resource by TripAdvisor for their elite efficiencies through the testing Certificate of Excellence. The hotel is also recognized by AAA of new technology and improvements in employee practices. as a four diamond property. Www.Laposadadesantafe.com 505-986-0000
Old Santa Fe Inn About the Old Santa Fe Inn The Old Santa Fe Inn lives up to its motto “hospitality from a simpler time.” The Inn is owned by a fourth-generation New Mexico family that has long been an integral part of the Santa Fe community. With deep appreciation for the city’s dynamic history and diverse cultural traditions, the family founded the Inn at a property originally built in the late 1800’s. The cozy adobe structure houses 43 classic New Mexican furnished guest rooms, a spacious meeting room and is located only two blocks from the Railrunner train station and the newly revitalized Guadalupe Rail yard District, and four blocks from the Santa Fe Plaza on Galisteo St. The inn received TripAdvisors Certificate of Excellence in 2013 and is rated #2 of 59 hotels in Santa Fe. www.oldsantafeinn.com 505-995-0800
Recommendations and Implementations The inn built a beautiful recycling center with wood bins adjacent to their parking lot for guests and staff to use. Guests are recycling car garbage rather than just throwing it all in the garbage. The property replaced over 480 bulbs to low energy replacements, modified their cleaning products to eliminate ammonia and bleach. Replaced disposable coffee cups with real mugs. 15% of coffee is take out and they moved to a paper to-go cup from Styrofoam. A small thermos is used for cream instead of individually packaged servings. The new Moen faucets will cut water usage by .9 gallons per minute. The property has and uses rain barrels. The property invested in local water with an insignia on the bottle. It is distributed at the desk. At print areas they keep a stack of reusable paper with signage, (think before printing).
The Santa Fe Sage Inn About The Santa Fe Sage Inn The Santa Fe Sage Inn is the 7th largest hotel in Santa Fe with 155 guest rooms. The staff are consistently given high marks for customer service and the inn regularly gets positive reviews for a great value.
Recommendations and Implementations Phil and the Green Team work diligently to make green strides.
The property now offers refillable bottles which they give to guests and ask for return through a check in deposit. All soft papers are now made Santa Fe Sage Inn offers attrac- from 100% recycled content. tive, comfortable rooms with a This represents 12,480 rolls of toilet paper annually. wealth of complimentary amenities including a "Fresh Start" breakfast, exercise facili- Phil is working with PNM to ty, guest laundry, wireless high systematically define key areas -speed internet and downtown for a bulb replacement program. shuttle services. The recycling program has The Santa Fe Sage Inn is locatseen massive improvement and ed on Cerrillos Road, only six now collects glass as well as blocks from the historic plaza cans, plastics and paper. and across the street from the Guadalupe Railyard Park dinPhil and his team have been an ing and shopping district. inspiration to many of the www.santafesageinn.com properties. Phil has spear505-982-5952 headed numerous vendor conversations and shares his knowledge with his peers. â€œThe Sageâ€? has been named a Favorite Group Friendly Hotel by the National Tourism Association.
The Silver Saddle Motel of 59 in Santa Fe. All the staff is extremely knowledgeable and passionate about the area, history, culture and wonderful New Mexican food. Www.santafesilversaddlemotel. com / 505â€“ 471-7663
About The Silver Saddle Motel The Silver Saddle Motel is a family-owned roadside original that aims to preserve a little bit of the early Western American History in dĂŠcor, attitude and hospitality. Built in 1958 and housing 27 guest rooms, the Silver Saddle caters to families and budget travelers looking for the kitsch and charm of an earlier time. The rooms feature cowboy art by Robert Shoofly, a famous Western & New Mexico artist. The motel is centrally located on Cerrillos Road, part of the original Route 66, 10 minutes from the historic plaza, canyon road, museum hill and is on the main bus route.
Recommendations and Implementations This resourceful property has a constant eye on conservation. All furniture is second use. Recycling is well placed for customers, and the use of personal refillable bottles and coffee cups is encouraged. Old towels are cut up in squares for customer use to clean accidental spills, make up, boots and mud. All new equipment is replaced with Energy Star models including washing machines, dryers and all TV's. They have overcome the obstacles of trying to increase revenue and renovate during the start up phase with minimal capital for outlay.
They have done a remarkable job of staying resource conThe motel received from TripAdvisor the 2013 Certificate scious as new renovations take of Excellence and is ranked #8 place. Congratulations! 14
About the Santa Fe Watershed Association The Santa Fe Watershed Association (SFWA) builds vibrant, resilient ecosystems within the Santa Fe River Watershed using a holistic approach of restoration, education, stewardship, and advocacy.
About HospitalityGreen LLC HospitalityGreen LLC is a New York based consulting firm specializing in environmental and operations consulting services. HospitalityGreen partners with service-based and product-based clients throughout the hospitality, manufacturing and institutional healthcare industries, to implement sustainable business practices. Providing services for our client not to them, our goal is to create for our clients environmental capital one facility at a time.
With Special thanks to USEPA, Region 6 for their financial investment and Annette Smith, for her contract assistance.
The Santa Fe Green Lodging Working Group The Santa Fe Green Lodging Initiativeâ€™s growing directory of local partners Our partners, the Santa Fe Green Lodging Working Group, initiated and continue to support the ongoing work of the Green Lodging Initiative. For further information, please contact: The Santa Fe Watershed Association 505-820-1696
Honoring 13 of Santa Fe's Finest Lodging Providers for meeting Green Concierge -Bronze Level Certification
Published on Jun 11, 2014
Honoring 13 of Santa Fe's Finest Lodging Providers for meeting Green Concierge -Bronze Level Certification