EXPLORE THE“GREEN” NEW “GREEN” in THE CATSKILL REGION EXPLORE THE NEW in THE CATSKILL REGION EXPLORE THE NEW “GREEN” in THE CATSKILL REGION
MAP YOUR GUIDE TO ECO-LODGINGS AND BUSINESSES YOUR GUIDE TO ECO-LODGINGS AND BUSINESSES BUSINESS NAME CODE YOUR GUIDE TO toECO-LODGINGS BUSINESSES Participants inNational HospitalityGreen’s Eco-Business Certification Program are committed improving and tracking their AND environmentally sustainable practices. Participants in HospitalityGreen’s Eco-BusinessNational Certification Program are committed to improving and tracking their environmentally sustainable practices. D1 La Basse Cour
MAP CODE
BUSINESS NAME MAP
BUSINESS NAME
D1
La Basse Cour CODE
E1
Catskill Maison D1
La Basse Cour
D1
Turquoise Barn E1
Catskill Maison
Creek Locks Bed & Breakfast G4
D1& Breakfast Creek Locks Bed
Turquoise Barn
Onteora Mountain House F3
G4 House Onteora Mountain
Creek Locks Bed & Breakfast
Participants in HospitalityGreen’s National Eco-Business Certification Program are committed to improving and tracking their environmentally sustainable practices. E1
Catskill Maison
D1
Turquoise Barn
G4 F3 G3
F01
Twin Gables
Twin Gables
F4
The Stonehouse Bed and Breakfast
B3
Pepacton Cabins
E3
Phoenicia Lodge
F3
Retreat at Tree Gap
E3
Menla Mountain Retreat
F5
Sky Lake Lodge
F4
Lifebridge Sanctuary
F2
Hotel Vienna
The Stonehouse BedF4 and Breakfast
The Stonehouse Bed and Breakfast
B3
Pepacton Cabins
E3
Phoenicia Lodge
B3
Pepacton Cabins
F3
Retreat at Tree Gap
E3
Phoenicia Lodge
E3
Menla Mountain Retreat
F3
Retreat at Tree Gap
F5
Sky Lake Lodge
E3
Menla Mountain Retreat
F4
Lifebridge Sanctuary
F5
Sky Lake Lodge
F2
Hotel Vienna
F4
Lifebridge Sanctuary
D3
Frost Valley YMCA
F2
Hotel Vienna
F2
Rosehaven Inn
D3
Frost Valley YMCA D3
F2 Inn Point Lookout Mountain
D2
G1 Inn Margaretville Mountain
Point Lookout Mountain Inn G1
Point Lookout Mountain Inn
What began in 2008 as three industry experts meeting to discuss competitive strategy inside the study of Evadne Giannini, our founder’s home, now includes multiple teams composed of associates, working professionals, experts and consultants working both remotely and in-house at HospitalityGreen's main offices in upstate New York. The basis of HG’s philosophy is hospitality, providing services for our client not to them. Although each client is unique, the foundation for every engagement is based on our five fundamental core values: capacity building, empowerment, client precedence, tangible returns and sustainability. HG believes that the foundation for climate adaptation and resilience is built through individual commitments to a shared vision of sustainability for all. Starting with a facility assessment and the engagement of employees, HG develops a system for reaching sustainability goals within the organization. In 2013 HG began to redirect its attention to building regional capacity for eco-tourism. HG developed for the city of Santa Fe, New Mexico, a Green Concierge Certification for Santa Fe lodging and food service businesses. Since 2014, HG has envisioned and coordinated three regionally based eco-tourism conferences to enhance regional economic development. The conferences create a call to action by presenting new ideas and trends, establishing best practices and exchanging ideas to leverage collective knowledge to create a shared vision of eco-tourism.
B2
D2 Dog Café The Hamden Inn/Lucky
Margaretville Mountain Inn D2
Margaretville Mountain Inn
E2
Catskill Seasons Inn B2
The Hamden Inn/Lucky Dog CaféThe Hamden Inn/Lucky Dog Café B2
D2
Margaretville Motel E2
Catskill SeasonsE2Inn
Catskill Seasons Inn
F1
Christman’s Windham D2Inn & Golf Resort
D2 Margaretville Motel
Margaretville Motel
F2
F1 Condos Kaatskill Mountain Club
Christman’s Windham Inn F1 & Golf Resort
Christman’s Windham Inn & Golf Resort
F1
Thompson House
F2
F2 Club Condos Kaatskill Mountain Club Condos Kaatskill Mountain
F2
Villa Vosilla Resort
F1
F1 Thompson House
F1
Copperhood Inn & Spa
Since 2009 HG has:
F3
Emerson Resort & Spa
F2
Villa Vosilla Resort
C5
Bethel Woods Center for The Arts
F1
Copperhood Inn & Spa
F3
Emerson Resort & Spa
G2
Catskill Association for Tourism Services C5
D2
Catskill Watershed Corporation G2
D5
HospitalityGreen
C4
Sullivan County Visitors Association
G4
Ulster County Tourism
• Consulted with over 237 businesses on operational and environmental issues • Developed Strategic Sustainability Planning for 3 educational institutions • Trained over 600+ individuals from 135 institutions • Developed 14 credited courses now contracted and licensed throughout the US • Envisioned and coordinated 3 regional eco-tourism and hospitality conferences and • Engaged 84 eco-businesses in HG’s Green Concierge Certification® At HospitalityGreen we value our clients and are proud of the feedback we receive.
F01
F2 Washington Irving Inn
Frost Valley YMCA
G1
F01
Rosehaven Inn Washington Irving Inn
Thompson House
F2
Villa Vosilla Resort
F1
Copperhood Inn & Spa
F3
Emerson Resort & Spa
C5
Bethel Woods Center for The Arts
Bethel Woods Center for The Arts
Catskill Association for Tourism Services
G2 Catskill Association for Tourism Services D2
Catskill Watershed Corporation
D5
HospitalityGreen
D2
Catskill Watershed Corporation
D5
HospitalityGreen C4
Sullivan County Visitors Association
Here is just a few of our recent testimonials…
G2
C4 Greene County Tourism
Sullivan County G4 Visitors Association Ulster County Tourism
Capacity Building
C1
G4 Delaware County Chamber of Commerce G2
Ulster County Tourism G2
Greene County Tourism
Greene County Tourism
Delaware County Chamber
“AMAZING! You have started something big, and I wanted you to know I was happy and proud to be a part of it!” - Marketing Director
ENVIRONMENTALLY RESPONSIVE
For further information, contact Tangible Returns HIGH PERFORMANCE HospitalityGreen at (845)798-9468 “The new contract saves us $250,000 annually, and we met a 70% recycling goal in less than 6 months.” or DESIGN BUILD go.green@hospitalitygreen.com - Director of Finance This map is funded by the Catskill Association ofClient Tourism Services (CATS), Catskill Watershed Corporation and Empire State Development Corporation. Precedence
Bronze Tier 1 Certified
Participant
C1
Partner
C1
of Commerce Delaware County Chamber of Commerce Bronze Tier 1 Certified Participant
Bronze Tier 1 Certified
www.alfandre.com
GREENHOSP-MAB.indd 1
Onteora Mountain House
G3
Rosehaven Inn F2 Washington Irving F2 Inn
About HG
ome call it a bird, others a flower or a leaf, er way this is the symbol proudly carried by HospitalityGreen’s Green Concierge® (GC) rtified businesses, a nationally recognized hird-party certification. The eco-business ertification, initially developed in 2009 for w York Catskill lodging properties, currently has 84 lodging properties in Delaware, Massachusetts and most recently 37 rticipating businesses for the City of Santa Fe, New Mexico. HG's Green Concierge Certification® delivers an assessment for ormance-based improvements in resource e, conservation, and sustainable business tices. The certification requires Green Team ning, implementation of recommendations, a third party assessment and employee engagement.
G3
F4
F2
HospitalityGreen’s Green Concierge Certification®
Twin Gables
F3
“Thank you for taking our unique position into This map is funded by the Catskill Association of Tourism Services (CATS), Catskill Watershed Corporation and Empire State Development Corporation. account with your recommendations, we value HG’s integrity and opinion…. We are looking forward to This map is funded by the Catskill Association of Tourism Services (CATS), Catskill Watershed Corporation and Empire State Development Corporation. the installation of the panels.” - Director of Operations Creating Spaces and Places of Lasting Beauty
ALFANDRE ARCHITECTURE
12/5/11 3:43 PM
Participant
Partner
Partner
HospitalityGreen’s (HG’s) Trainings About HG
HospitalityGreen’s Green HospitalityGreen’s HospitalityGreen’s Green Green HospitalityGreen’s Green Concierge Certification® Concierge Concierge Certification® Certification® Concierge Certification®
Some call it a bird, others a flower or a leaf, Some Some itthe ita abird, bird,others others a aflower flower orora aby Some callthis itcall acall bird, others a flower orcarried a leaf, ther way is symbol proudly leaf, leaf, either either way way this this is is the the symbol symbol her way this is the symbol carried by HospitalityGreen’s Greenproudly Concierge® (GC) proudly proudly carried carried HospitalityGreen’s HospitalityGreen’s HospitalityGreen’s Green Concierge® (GC) Certified businesses, abyby nationally recognized Green Green Concierge® Concierge® (GC) (GC) Certified Certified ertified businesses, a nationally recognized third-party certification. The eco-business businesses, businesses, a a nationally nationally recognized recognized third-party certification. The eco-business certification, initially developed in 2009 for third-party certification. certification. The The ecoecocertification, initially developed in 2009 for New Yorkthird-party Catskill lodging properties, currently business business certification, certification, initially initially ew has York84 Catskill lodging properties, currently lodging properties in Delaware, developed in in 2009 2009 for for New New York York hasMassachusetts 84developed lodging properties in Delaware, and most recently 37 Catskill Catskill lodging lodging properties, properties, currently currently Massachusetts and most recently 37 participating businesses for the City of Santa has 8484Mexico. lodging lodging properties properties in inDelaware, Delaware, articipating businesses forGreen the City of Santa Fe,has New HG's Concierge Massachusetts Massachusetts and and most most recently recently 37 Fe, New Mexico. HG's Green Concierge Certification® delivers an assessment 37 for participating participating businesses businesses for forthe theCity Cityofof Certification® delivers an assessment for erformance-based improvements in resource rformance-based improvements in Green resource Santa SantaFe, Fe,New NewMexico. Mexico.HG's HG's Green use, conservation, and sustainable business use, conservation, and sustainable business Concierge ConciergeCertification® Certification® delivers delivers anan ractices. The certification requires Green Team actices.assessment The certification requires Green Team assessment for forperformance-based performance-based aining, implementation of recommendations, ining, implementation ofinin recommendations, improvements improvements resource resourceuse, use, a third party assessment and employee a third party assessment and employee conservation, conservation, and and sustainable sustainable engagement. engagement. business business practices. practices.The Thecertification certification requires requiresGreen GreenTeam TeamTraining, Training, implementation implementationofofrecommendations, recommendations, Forfurther further information, contact For information, contact a athird third party partyassessment assessment and and HospitalityGreenatat(845)798-9468 (845)798-9468 HospitalityGreen employee employeeengagement. engagement. oror go.green@hospitalitygreen.com go.green@hospitalitygreen.com For Forfurther furtherinformation, information,contact contact HospitalityGreen HospitalityGreenatat(845)798-9468 (845)798-9468 oror go.green@hospitalitygreen.com go.green@hospitalitygreen.com
What began inHG 2008 as three industry experts meeting to discuss competitive strategy inside the study of Evadne About About About HG HG About HG Giannini, our founder’s home, now includes multiple teams composed of associates, working professionals, experts What What What began began began in2008 in2008 2008 as as three asthree three industry industry industry experts experts experts meeting meeting meeting totodiscuss to discuss discuss competitive competitive competitive strategy strategy inside inside inside the the the study study study ofofEvadne of Evadne Evadne What began in 2008inas three industry experts meeting to discuss competitive strategystrategy inside the study of Evadne andGiannini, consultants working both remotely and in-house atteams HospitalityGreen's main offices in upstate New York.experts Giannini, Giannini, our our our founder’s founder’s founder’s home, home, home, now now now includes includes includes multiple multiple multiple teams teams composed composed composed of of associates, of associates, associates, working working working professionals, professionals, professionals, experts Giannini, our founder’s home, now includes multiple teams composed of associates, working professionals, experts experts Theand basis of HG’s philosophy is hospitality, providing services for our client not to them. Although each client is unique, and and consultants consultants consultants working working working both both both remotely remotely remotely and and and in-house in-house in-house atatHospitalityGreen's atHospitalityGreen's HospitalityGreen's main main main offices offices offices ininupstate in upstate upstate New New New York. York. York. and consultants working both remotely and in-house at HospitalityGreen's main offices in upstate New York. theThe foundation for every engagement is based on our five fundamental core values: capacity building, empowerment, The The basis basis ofphilosophy ofHG’s of HG’s HG’s philosophy philosophy philosophy is ishospitality, ishospitality, hospitality, providing providing providing services services for for our our our client client client not not not toto them. tothem. them. Although Although Although each each each client client is isunique, isunique, unique, The basis ofbasis HG’s is hospitality, providing servicesservices for our for client not to them. Although each client isclient unique, precedence, tangible returns sustainability. the the the foundation foundation foundation for for for every every every engagement engagement engagement is is based isbased based on on our our our five five five fundamental fundamental fundamental core core core values: values: values: capacity capacity capacity building, building, building, empowerment, empowerment, empowerment, the client foundation for every engagement isand based on our on five fundamental core values: capacity building, empowerment, HGprecedence, believes that the foundation for climate adaptation and resilience is built through individual commitments to a client client client precedence, precedence, precedence, tangible tangible tangible returns returns returns and and and sustainability. sustainability. sustainability. client tangible returns and sustainability. shared vision of sustainability for all. Starting with a facility assessment and the engagement of employees, HG HG HG believes believes believes that that that the the the foundation foundation foundation for for for climate climate climate adaptation adaptation adaptation and and and resilience resilience resilience isbuilt isbuilt built through through through individual individual individual commitments commitments commitments HG believes that the foundation for climate adaptation and resilience is built is through individual commitments to aHG totoatoa a develops avision for reaching goals within theassessment organization. shared shared shared vision vision ofofsustainability ofsustainability sustainability forfor for all.all. all. Starting Starting Starting with with with a afacility afacility facility assessment assessment and and the the the engagement engagement engagement ofofemployees, ofemployees, employees, HG HG HG shared vision ofsystem sustainability for all.sustainability Starting with a facility assessment and theand engagement of employees, HG In 2013 HG began to redirect its attention to building regional capacity for eco-tourism. HG developed for the city of develops develops develops a asystem asystem system forfor for reaching reaching reaching sustainability sustainability sustainability goals goals goals within within within the the the organization. organization. organization. develops a system for reaching sustainability goals within the organization. Santa Fe, New Mexico, aredirect Green Concierge Certification for Santa Fecapacity lodging and food businesses. Since 2014, InHG In2013 In 2013 2013 HG HG HG began began toto to redirect itsitsattention itsattention attention totobuilding tobuilding building regional regional regional capacity capacity forfor for eco-tourism. eco-tourism. eco-tourism. HG HG HG developed developed developed for for for the the city city city ofofof In 2013 began tobegan redirect itsredirect attention to building regional capacity for eco-tourism. HGservice developed for the city ofthe HGFe, has envisioned coordinated three regionally eco-tourism conferences toservice enhance regional economic Santa Santa Santa Fe,Fe, Fe, New New New Mexico, Mexico, Mexico, a aGreen aGreen Green Concierge Concierge Concierge Certification Certification Certification forfor for Santa Santa Santa FeFelodging Feand lodging lodging and and and food food food service service businesses. businesses. businesses. Since Since Since 2014, 2014, 2014, Santa New Mexico, aand Green Concierge Certification for based Santa Fe lodging food service businesses. Since 2014, The createregionally a three call toregionally action presenting new ideas and trends, establishing best practices HG HG has has has envisioned envisioned envisioned and and and coordinated coordinated coordinated three three regionally regionally based based based eco-tourism eco-tourism eco-tourism conferences conferences conferences totoenhance toenhance enhance regional regional regional economic economic economic HG development. hasHG envisioned and conferences coordinated three basedby eco-tourism conferences to enhance regional economic development. development. The The The conferences conferences conferences create create acall acall call totoaction toaction action by byby presenting presenting presenting new new new ideas ideas ideas and and and trends, trends, trends, establishing establishing establishing best best best practices practices practices anddevelopment. exchanging ideas to leverage knowledge to create a shared vision of eco-tourism. development. The conferences create create acollective call toa action by presenting new ideas and trends, establishing best practices and and and exchanging exchanging exchanging ideas ideas ideas totoleverage toleverage leverage collective collective collective knowledge knowledge knowledge toto toshared create create a ashared ashared shared vision vision vision ofofeco-tourism. ofeco-tourism. eco-tourism. and exchanging ideas to leverage collective knowledge to create acreate vision of eco-tourism.
Since 2009 HG has: Since Since Since 2009 2009 2009 HG HG HG has: has: has: Since 2009 HG has: • Consulted with over 237 businesses on operational and environmental issues
• Consulted • Consulted • Consulted with with with over over over 237 237 237 businesses businesses businesses onon on operational operational operational and and and environmental environmental environmental issues issues • Developed Sustainability Planning forand 3 educational institutions • Consulted with Strategic over 237 businesses on operational environmental issues issues • Developed • Developed • Developed Strategic Strategic Strategic Sustainability Sustainability Sustainability Planning Planning Planning forfor for 3 3educational 3educational educational institutions institutions institutions • Developed Strategic Sustainability Planning for 3 educational institutions • Trained over 600+ individuals from 135 institutions • Trained • Trained • Trained over over over 600+ 600+ 600+ individuals individuals individuals from from from 135 135 135 institutions institutions institutions • Trained over 600+ individuals from 135 institutions • Developed 14 credited courses now contracted and • Developed • Developed • Developed 14 14 14 credited credited credited courses courses courses now now now contracted contracted contracted and and and • Developed 14 credited courses now contracted and licensed throughout the US licensed licensed licensed throughout throughout throughout the the USUS licensed throughout the USthe • Envisioned and coordinated 3USregional eco-tourism •hospitality Envisioned • Envisioned and and and coordinated coordinated coordinated 3regional regional eco-tourism eco-tourism eco-tourism • Envisioned and coordinated 3 regional eco-tourism and• Envisioned conferences and3 3regional and and and hospitality hospitality hospitality conferences conferences conferences and and and and• hospitality conferences and Engaged 84 eco-businesses in HG’s Green • Engaged • Engaged • Engaged 848484 eco-businesses eco-businesses eco-businesses inHG’s inHG’s HG’s Green Green Green • Engaged 84 eco-businesses in HG’sinGreen Concierge Certification® Concierge Concierge Concierge Certification® Certification® Certification® Concierge Certification®
At HospitalityGreen we value our clients and are AtAtHospitalityGreen At HospitalityGreen HospitalityGreen we we we value value value our our our clients clients clients and and are are are At HospitalityGreen we value our clients and areand proud of the feedback we receive. proud of ofthe ofthe the feedback feedback feedback we we we receive. receive. receive. proud proud ofproud the feedback we receive. Here is just a few of our recent testimonials… Here isHere just aisfew of our recent testimonials… Here Here isjust isjust just a afew afew few of ofour ofour our recent recent recent testimonials… testimonials… testimonials…
“AMAZING! You have started something big, and “AMAZING! You have started something big, andbig, “AMAZING! “AMAZING! “AMAZING! You You You have have have started started started something something something big, big, and and and I wanted you to know I was happy and proud to be ENVIRONMENTALLY I wanted to you know I know was happy and proud to be I wanted I you wanted I wanted you you toto toknow know I was I was I was happy happy happy and and and proud proud proud totobe tobebe ENVIRONMENTALLY ENVIRONMENTALLY ENVIRONMENTALLY ENVIRONMENTALLY a part of it!” a part of it!” Marketing Director a apart apart part ofofit!” ofit!” it!” RESPONSIVE - Marketing Director - Marketing - Marketing - Marketing Director Director Director RESPONSIVE RESPONSIVE RESPONSIVE RESPONSIVE
HG’s facility trainings provide to a company’s most important asset, their employees, the insight to recognize operational and procedural inefficiencies as well as opportunities for improvement.
HG’s Greening Your Meetings 101 and Giving up the Binder We’ll show you how to plan and conduct your meetings without all that paper clutter. Find out how to handle agendas, handouts, schedules, and more – all by saving resources and time. You’ll come away with a great list of apps and resources and a template for writing a green meeting Request for Proposal. *HG’s Certificate Training
HG’s Green Customer Service Ambassadors Training Becoming a Green Ambassador is a beneficial skill for your current or future employment. You’ll learn exceptional eco-tourism customer service and hospitality skills and how to handle difficult customers. We’ll show how to find eco-tourism events and promote them to your guests. *HG’s Certificate Training
Lodging businesses will learn how to achieve the necessary requirements for becoming a Green Partner in TripAdvisor’s GreenLeaders certification, a three-tiered program that recognizes lodging properties, which implement and verify environmental best practices. Last year we guided many to the Partnership Level. This year we will repeat that training and provide new material to bring Partners to Bronze or Silver Levels. This session satisfies TripAdvisor and HG’s requirements for annual training. *HG’s Certificate Training
PERFORMANCE HIGHHIGH PERFORMANCE HIGH HIGH HIGH PERFORMANCE PERFORMANCE PERFORMANCE
new contract saves us $250,000 annually, and “The“The new contract saves us $250,000 annually, and “The “The “The new new new contract contract contract saves saves saves usus$250,000 us$250,000 $250,000 annually, annually, annually, and and and we met a 70% recycling goal in less than 6 months.” DESIGN BUILD we metwe awe 70% recycling goal ingoal less than 6less months.” BUILD we met met met a a70% a70% 70% recycling recycling recycling goal goal ininless inless than than than 6 6months.” 6months.” months.”DESIGN DESIGN DESIGN DESIGN BUILD BUILD BUILD Director of Finance - Director of Finance - Director - Director - Director ofofFinance ofFinance Finance
Client Precedence Client Precedence Client Client Client Precedence Precedence Precedence
“Going Green” is a commitment to achieving a zero-waste operation. For a company to successfully “go green”, employees must understand sustainable practices, have the tools and resources for continuous improvement, and the desire and drive to achieve the zero-waste goal.
HG’s Green Lodgers Annual Certification Training
Capacity Building Capacity Building Capacity Capacity Capacity Building Building Building
Tangible Returns Tangible Returns Tangible Tangible Tangible Returns Returns Returns
“People who do the work have to improve the work” - Jeffrey Liker, The Toyota Way
www.alfandre.com www.alfandre.com www.alfandre.com www.alfandre.com www.alfandre.com
“Thank you for taking ourour unique position into “Thank you foryou taking our unique position into “Thank “Thank “Thank you you for for for taking taking taking our our unique unique unique position position position into into into account with your recommendations, wewe value HG’s account with your recommendations, we value HG’s account account account with with with your your your recommendations, recommendations, recommendations, we we value value value HG’s HG’s HG’s integrity and opinion…. WeWe are looking forward totototo integrity and opinion…. We are looking forward to integrity integrity integrity and and and opinion…. opinion…. opinion…. We We are are are looking looking looking forward forward forward installation ofpanels.” the panels.” the the installation of the the the the installation installation installation ofofthe of the the panels.” panels.” panels.” - Director ofof Operations Creating Spaces and Places ofofof Lasting Beauty - Director Operations Creating Spaces and Places of Lasting - Director - Director -ofDirector ofOperations ofOperations Operations Creating Creating Creating Spaces Spaces Spaces and and and Places Places Places Lasting ofBeauty Lasting Lasting Beauty Beauty Beauty
AAALFANDRE AAAA RCHITECTURE ALFANDRE ARCHITECTURE ALFANDRE LFANDRE LFANDRE RCHITECTURE RCHITECTURE RCHITECTURE
HG’s Greening Food Services We’ll provide an overview on materials management for food services operations. Topics to be covered include, resource reduction, recycling, options for contracting and hauling and the fundamentals of developing a program for organics composting. This year special emphasis will be given to Green Cleaning alternatives for the commercial kitchen. *HG’s Certificate Training