Health Club Management October 2019

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SPONSORED BRIEFING

MAXIMISE YOUR MANAGERS If you think of school leavers when you think of apprentices, think again. Apprenticeships are far from limited to career starters, with new generation programmes tailor-made to bring out the best in accomplished managers

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aking the most of your managers makes perfect sense: already demonstrating great skills and embodying your business values, why risk them taking their talents elsewhere? The Team Leader / Supervisor Level 3 Standard enables employers to upskill their best staff and keep them in the business

LEADING THE WAY

Ahead of the curve is Virgin Active UK with over 100 colleagues – including sales managers, personal training managers, operations managers, group exercise managers and assistant general managers – studying the Team Leader Supervisor apprenticeship.

OLIVER BLOOM, assistant general manager, Virgin Active Tower Bridge Oliver started as a member services manager at Virgin Active Aldersgate in 2016 and progressed to operations manager at the Broadgate club before being promoted to assistant general manager at Tower Bridge. “I learned a huge amount on the programme," he says, "not least of which was how to adapt my natural style and look at different ways of doing things. There was plenty of guidance and the Active IQ Toolkits helped pushed me to achieve a certain level of work, preparing me well for a successful End-point Assessment. I’m now ready to fulfil a general manager role within Virgin Active UK.”

Offering this apprenticeship in a bid to recruit more of its senior management population from within the business, Virgin Active is working in close partnership with Active IQ to assess this qualification in small, phased groups.

VIRGIN TERRITORY

Over 100 Virgin Active employees are studying Active IQ's Team Leader Supervisor apprenticeship

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Facing its first encounter with the Endpoint assessments process, Virgin Active UK turned to Active IQ for support. “Active IQ stood out for its impartiality and professionalism,” says Jeanette Hartley, Virgin Active UK apprenticeship manager. “The team demonstrated a rigorous process which, combined with its renowned integrity and reputation for excellence, helped shape our decision. “We identified a skills gap among our management population and wanted to develop their knowledge, skills and behaviours,” explains Jeanette. “The transformation by the time they reach their Team Leader Supervisor End-point assessment is incredible to


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