UK OPERATORS
Tonbridge & Malling Leisure Trust
Virgin Active
1-5 Martin Square, Larkfield, Aylesford, Kent, ME20 6QL Tel +44 (0)1732 876 150 Web www.tmactive.co.uk Twitter /tmactiveleisure
Active house, 100 Aldersgate Street, London, EC1A 4LX Tel +44 (0)20 7786 7300 Web www.virginactive.co.uk Facebook /virginactiveuk Twitter /VirginActiveUK Blog www.virginactive.co.uk/active-matters/blog
Company profile TMLT was formed in 2013 as an independent charitable trust operating leisure facilities in the borough. The trust has a turnover in excess of £6.2m and over one million customers per annum. The brand, tmactive, is focused on the national agenda, delivered locally. The mission is to provide a clean, safe and happy experience for the health and social wellbeing of residents and visitors. Number of sites Four – including a golf course. Plans for 2018 Delivery of first major facility development fully funded by the Trust and costing £1m. Look to next big project.
Company profile Virgin Active, part of the Virgin Group, is the world’s leading lifestyle and fitness brand, making exercise irresistible for its members since 1999. Clubs are staffed by leading training experts, with the highest quality fitness equipment. Members enjoy all the benefits of club membership, including a wide variety of well-researched, tailored group exercise classes. Number of sites 236 clubs; 45 in the UK. Plans for 2018 Investment in the current estate with refurbishments confirmed from January this year.
CEO: Martin Guyton
UK MD: Robert Cook
Professional Background Over 35 years in the industry, starting as a lifeguard in my local pool. An abiding interest in sport and leisure has kept me in the industry. I have an MBA gained with distinction, work as a Quest Assessor and have chaired the South East Leisure Centre Operators network for over 15 years. Best piece of advice you’ve ever been given Be hard on the problem, soft on the people. People might be surprised to know that... I once turned down a game of golf!
Professional background Robert joined Virgin Active in June 2016 as UK MD, responsible for the management and strategy of Virgin Active in the UK. Robert’s career has been in hospitality, with a variety of roles. He’s a member of the Virgin Active Executive Committee; and is also a Master Innholder at the Worshipful Company of Innholders. Best piece of advice you’ve ever been given Hire on personality, not just on quality of experience. People might be surprised to know that... I’m terrified of needles.
www.healthclubhandbook.com
Health Club Handbook 2018
137