TICK BEHIND THE TOCK
MEET THE MADA FAMILY TITUS OLWENY GENERAL MANAGER AT KAMPALA NILE RESORT, UGANDA Titus joined Mada Hotels in 2019 as General Manager at Jinja Nile Resort then transferred to Kampala Nile Resort as the pre-opening General Manager. He oversees the entire hotel operations to improve the guest experience during their stay, training staff members and driving hotel revenue to achieve the property’s objectives. He enjoys networking with both the hotel guests and entire staffing team and creating a memorable experience with each guest that visit Jinja Nile Resort. He sometimes finds that not being able to deliver the ultimate experience as per individual expectations is a struggle. On his days off, Titus likes to go fishing in his boat with his wife, daughter and three sons.
JONAH ROSANA JUMA SOUS-CHEF AT HUNTERS LODGE
Jonah’s role at Mada is to lead the kitchen team in the chef’s absence and provide guidance to junior kitchen staff members. He has worked for Mada for six years and his main responsibilities and duties include planning and directing food preparation in the kitchen and keeping an eye out for any problems that arise. Preparing and cooking the dishes is the highlight of his job, but he finds it challenging when he has to deal with health problems and injuries that happen in the kitchen. Jonah is married and has three children.
DAPASH DOMINIC NTALAMIA
HOTEL MANAGER AT HUNTERS LODGE KIBOKO, KENYA Dapash joined Mada Hotels in 2019 as Hotel Manager at Oakwood Hotel then transferred to Hunters Lodge Kiboko as Hotel Manager overseeing all unit functions, from daily operations to maintenance. He handles customer complaints, plans maintenance work, events and room bookings, deals with promoting and marketing the business and ensures the property complies with health and safety legislation and licensing laws. Dapash enjoys facing dynamic challenges and belief they have helped him build his resilience, but finds it challenging when clients sometimes leave unsatisfied. He is a family man who is married, and away from work enjoys visiting Maasai cultural arenas. MADAHOTELS.COM
25