Providing expert legal advice and solutions to organisations and personnel in the health an d care sector. Our expertise and unrivalled knowledge means we understand the significant challenges and risks facing the sector and provide p ractical advice and support at each stage of the lifecycle. Our integrated teams of disputes, transactional and regulator y lawyers see each issue from every an gle, bringing our knowledge of navigatin g commercial and legal risk to help our clients succeed.
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QUESTIONS & POLLS
Delegates are invited to post their questions using the online platform sli.do.
WiFi: Mancity WIFI | No Password
Website: www.slido.com
Event code: SCSN25
• If you would like to ask a question in person, delegates are asked to wait for the roving microphone and to state their name and organisation
• During the panel sessions the panellists will be asked to offer their views before the debate is opened up to the floor
AGENDA
09:00 Registration & Welcome Refreshments
09:30 Welcome & Introduction from the Conference Director
Daniel Casson, Conference Director, LaingBuisson
09:35 Keynote
Sir Richard Leese, NHS Greater Manchester Integrated Care Board
Kathryn Smith OBE, SCIE
10:05 Facts & Figures
Tim Read, Director of Research & Content, LaingBuisson
10:20 Networking Break & Exhibitor Showcase
10:35 The Manchester Devolution of Health & Care Model: Lessons Learned
Chaired by: Stephen Dorrell, LaingBuisson
Warren Heppolette, NHS Greater Manchester Integrated Care
Stephanie Butterworth, TMBC
Jane Forrest, Greater Manchester Combined Authority
11:25 Networking Break & Exhibitor Showcase
11:40 Transforming Care in the North: Investment and Innovation
Chaired by: Rachel Orton, Clyde & Co
Martin Rix, Belong Villages
Stephen Butterworth, HC-One
Manjeet Rai, Capital Care Group
Philip Hartley, Virgin Money
Harpreet Banwait, Banwait Group
12:30 Lunch
CareSearch Demonstration at 13:00 with Joe Foley, LaingBuisson
13:30 Specialist Care: Addressing Complex Needs
Chaired by: Andrew Kendall, Alternative Futures Group
Tilly Simmons, Alternative Futures Group
Rebecca Saunders, Alternative Futures Group
Emma Swift, Alternative Futures Group
14:20 Networking Break & Exhibitor Showcase
14:35 Tackling Workforce Challenges in the North
Chaired by: Tim Read, LaingBuisson
Karen Splisbury, Leeds University
Sir David Pearson, Skills for Care
Katie Furey, Katie Furey Consulting
Richard Hardman, My Home Life England
Iain Corrigan, Cool Care
15:25 Inconversation
Charlie Gibson – Quality of Life of a person with Dementia
Louise Lynch, Do I Sound Like I Care?
15:40 Regulation and Risk Management in Social Care
CareSearch Demonstration at 13:00 with Joe Foley, LaingBuisson
Post-COVID Innovation in Care: Lessons and Transformations
13:30
Chaired by: Claire Petts, Clyde & Co
Kathryn Smith OBE, SCIE
Alice Ainsworth, Department of Health and Social Care
Kate Gore, National Care Forum
Samantha Crawley, Bracebridge Care
14:20 Networking Break & Exhibitor Showcase
14:35
Driving Innovation in Dementia Care
Chaired by: Beth Britton, Freelance Consultant, Trainer and Mentor, Campaigner, Speaker and Content Creator
Giles Wilmore, Manchester Camerata
Vivien Ziwocha, Boergog Care
George Rook, Activist and Campaigner
Jennifer Bray, University of Worcester
15:25 Inconversation
Rachel Law, PossAbilities
Andrew Laird, Mutual Ventures
15:40 The Future of Home Care: Innovations and Advancements
Chaired by: Claire Sutton, Royal College of Nursing
Martin Jones, Home Instead
Kelly Klifa, Hiem
Stella Shaw, StellarCare NW
Vincent Scaife, Wakefield Council
16:30 Drinks Reception with Summary
SPEAKERS
ALICE AINSWORTH // DEPUTY DIRECTOR, ADULT SOCIAL CARE TECHNOLOGY POLICY, DEPARTMENT OF HEALTH AND SOCIAL CARE
Alice is the deputy director for Social Care Tech and Strategy at NHS Transform.
ANDREW KENDALL // CHIEF COMMERCIAL OFFICER, ALTERNATIVE FUTURES GROUP
Chief Commercial Officer Andrew Kendall is a CIPFA-qualified accountant who enjoys working with local authorities and the NHS to deliver better outcomes and value. Before joining AFG in 2019, Andrew worked in senior finance and general management roles in local government, the NHS, probation services, and the private sector. He has a proven track record in delivering transformational change and is passionate about using technology to improve lives.
ANDREW LAIRD // MANAGING DIRECTOR, MUTUAL VENTURES
Andrew is Managing Director and a Co-Founder of Mutual Ventures. He is passionate about innovation and radical reform in public services – and then (critically) getting it implemented. Too many great ideas remain just ideas. Andrew’s strength lies in being able to think strategically but then to also get his sleeves rolled up and working directly with front line teams. He has advised at a senior level across a huge range of public services including, adult and children’s social care, school support services, youth services and in the NHS.
ANNE-MARIE PERRY // CEO AND FOUNDER, CAREMATCH
Anne-Marie is the founder and CEO of CareMatch & has over 35 years of experience in care. I left university, and after two years, set up a nursing home which I ran for over 20 years. I successfully developed and grew the service from 30 to 90 residents, and incorporated a homecare division for the company. After the home was sold, I founded a domiciliary care company (which I still run)- Abicare, which delivers Homecare and LiveIn care across the South & South West of England.
DR BENYAMIN DELDAR // CO-CEO AND CO-FOUNDER, DEEP MEDICAL
Dr Benyamin Deldar is cofounder and co-CEO of Deep Medical and a junior doctor in the NHS. Benyamin has previously worked as an academic in the fields of AI and Radiology from institutions such as Johns Hopkins University and King’s College, London. For the past 3 years, Benyamin has been working on delivering equitable access to healthcare by using AI to understand why patients miss their appointments. His start-up Deep Medical, has proven its models across all outpatient and Radiology settings and is currently in the process of challenging the underlying health inequalities that result in patients missing their appointments through an array of behaviour change techniques and scheduling solutions.
BETH BRITTON // FREELANCE CONSULTANT, TRAINER AND MENTOR, CAMPAIGNER, SPEAKER AND CONTENT CREATOR
Beth is a former carer to her father who had vascular dementia for 19 years. She is an expert content creator who won ‘Best Independent Voice on Older People’s Issues’ and is the author of D4Dementia, one of the foremost dementia blogs in the world.
Beth also provides consultancy services to social care providers, including training and mentoring, and has worked with a variety of organisations including the Dept for Health and Social Care, CQC, PHE and NICE.
SPEAKERS
CATH HOLMES // DIRECTOR OF QUALITY CARE, ANCHOR TRUST
An operational leader with a proven track record in supporting the delivery of high quality residential and dementia care services.
CHARLIE GIBSON // FOUNDER, CHARLIE MOOSE MEDIA
Charlie Moose has established a reputation as one of the sports media industry’s rising stars over the past decade.
Charlie has impressive experience with many of world’s premium broadcasters and publishers, having travelled the world creating engaging multi-platform content. His understanding of broadcast-quality production and innovative techniques can inspire your brand to reach its true potential and a global audience. Check out CMM- cmm.media
CHRIS WATSON // FOUNDER, SELF DIRECTED FUTURES
Chris is the founder of Self Directed Futures and has over 24 years experience of working across the public and voluntary sector in the fields of health, social care and community development with a focus on working with people with learning disabilities to achieve citizenship within their communities.
He is presently a Fellow at the Centre for Welfare Reform and a Fellow at the Royal Society for the encouragement of Arts, Manufactures and Commerce.
CLAIRE PETTS // PARTNER, CLYDE & CO
Claire is the Global Head of Healthcare at Clyde & Co. She advises on a wide range of healthcare matters, including claims against medical professionals, with particular expertise in brain injury claims, obstetric claims and those of maximum severity and complexity; court of protection, CQC prosecutions and clinical governance. She also provides representation at inquests, representing clinicians before their regulatory body, medical device/product liability work and general advisory work. She has successfully defended many matters at trial, including several multimillion-pound claims. Claire is also an experienced speaker on healthcare matters.
Ranked as a Leading Individual and Band 1 Ranked Lawyer in L500 and Chambers and Partners respectively, Chambers feedback states - ‘She is always responsive and gives clear, practical and commercially-minded advice that just makes sense. You can rely on her to tenaciously fight your corner.’
PROFESSOR CLAIRE SUTTON // DIGITAL TRANSFORMATION LEAD, ROYAL COLLEGE OF NURSING
Experienced NMC Registered Nurse working as a Digital Transformation Lead in the Social Care sector. Strongly committed to meeting and exceeding targets, business focused, with excellent clinical knowledge. Strong healthcare services professional with a DipHE focused in Nursing Studies (Adult) from Edge Hill University. Over 8 years care and nursing experience, and many more in administrative, business and people focused roles. Keen interest, and ongoing experience in Technology in Healthcare.
Clive Flashman leads Flashfuture Consulting. He was one of the original innovators of Knowledge Management in the UK at the start of the dotcom boom, and was published in a range of journals at the time.
He then re-entered the NHS where he designed and led the National Reporting & Learning System for patient safety, facilitated a WHO committee, chaired a global HL7 Special Interest Group and sat on the NHS Information Standards Board and NHS National Knowledge Service.
SPEAKERS
DANIEL CASSON // CONFERENCE DIRECTOR, LAINGBUISSON
Daniel is a digital transformation and partnership building consultant. He works with social care organisations, local authorities and health to enhance digital strategy. Daniel’s area of interest is value creation at the heart of innovations in care. He is part of the Digital Social Care Team (https://www.digitalsocialcare.co.uk/) working on the NHS Digital-financed programme to support care providers on their digital journey, and digital transformation advisor at Care England.
SIR DAVID PEARSON // CO-CHAIR, ADULT SOCIAL CARE WORKFORCE STRATEGY STEEERING GROUP, SKLLS FOR CARE
David was the Director of Adult Social Care and Health for 14 years and the Deputy Chief Executive for Nottinghamshire County Council. He was the Chair of the Nottingham and Nottinghamshire Integrated health and Care System between 2016 and 2021. In 2017, he was appointed as an independent advisor to the Government on the Social Care Green Paper in England. David took up the role of senior lead on all social care related matters in the NHS for the Covid-19 response from the end of March 2020 and then in June 2020 was asked to lead the Government Taskforce on COVID 19 in the social care sector.
DeeDee WALLACE // HEALTH & CARE INNOVATION TEAM LEADER, OXFORDSHIRE COUNTY COUNCIL
DeeDee Wallace is the Health and Care Innovation Team Leader at Innovate Oxfordshire, Oxfordshire County Council’s dedicated in-house Innovation Service.She is currently leading on the first Local Government Accelerator programme for Social Care. She has a background in Adult Social Care Commissioning, Public Health, and Strategic Management in both public and private sectors. DeeDee is passionate about piloting and testing innovative approaches to improve the health and wellbeing of Oxfordshire residents through the use of new technology and alternative models of care.
DR DONALD MACASKILL //CHIEF EXECUTIVE , SCOTTISH CARE
Donald has worked for many years in the health and social care sectors across the United Kingdom. A particular professional focus has been issues related to dementia, bereavement, palliative care and individual human rights. He is the CEO of Scottish Care, the representative body for care providers in the independent sector in Scotland, namely private, charitable, and employee-owned care organisations which includes care home and home care organisations. He serves on several Scottish, UK and international charities and boards related to health and social care including at present as a Director of the Global Ageing Network.
EMMA SWIFT//REGISTERED MANAGER (NURSING), ALTERNATIVE FUTURES GROUP
Emma is an experienced mental health nurse and hospital manager. With over 20 years experience in inpatient, forensic and community mental health settings, Emma brings a wealth of grass roots nursing knowledge alongside operational management experience. An inspirational and innovative Leader, Emma has supported teams who have received recognition in promoting patient self-management and frontline teams of the year for 2023 and 2024. Emma fosters a culture of enablement, empowerment and has a history of creating high performing teams who keep people at the heart of what they do every day.
GEORGE KOWALSKI //VICE PRESIDENT OF BUSINESS DEVELOPMENT, MIICARE
Experienced Senior Product and Business Development Manager Director and Vice President
SPEAKERS
GEORGE ROOK //ACTIVIST AND CAMPAIGNER
George is our Expert by Experience who is living with dementia.
GILES WILMORE // DIRECTOR OF COMMUNITY, MANCHESTER CAMERATA
Giles Wilmore is Director of Community at the award-winning orchestral charity Manchester Camerata. He leads a community programme focused on musical creativity and support for children and young people, as well as Music in Mind, a programme which brings the benefits of music-based therapy to people living with dementia. He is also the Programme Director for the UK’s first Centre of Excellence for Music and Dementia, hosted by Manchester Camerata. Giles has a background in the healthcare system, holding senior roles at national, regional and local level.
HARPREET BANWAIT // MANAGING DIRECTOR, BANWAIT GROUP
Founder & MD of £100m care home and commercial property portfolio across the North of England. Strong Life Care has been awarded Best Care Home in the UK, Best Care Employer National Winner, Best Care Home Group, Diversity & Inclusion and Community Impact Awards in the last 12 months. The Banwait Foundation was created in 2024 to support people and planet wellbeing causes.
IAIN CORRIGAN // COMMERCIAL DIRECTOR, COOLCARE
Iain has been a high achieving sales professional for over 20 years, he has been at CoolCare for 5 years and leads a team of sales and account professionals nurturing profitable and long-term business relationships with CoolCare’s care home customers.
He is highly motivated and results-oriented, always with a keen eye for continuous improvement and helping customers get the most from their business operations.
JAMES CUTHBERT // DIRECTOR, SPHERE ADVISORY
James is a commissioner in health and care. His past endeavours include payment for outcomes in Wiltshire; integrated intermediate care at home in Triborough; hyperlocal home care in Gloucestershire; and replacing hospitals with care homes in Edinburgh.
“James’s latest venture, careplaces.ai, is a living map of English neighbourhoods.
JANE FORREST // DIRECTOR OF PUBLIC SERVICE REFORM, GREATER MANCHESTER COMBINED AUTHORITY
Jane is Director of Public Service Reform at the Greater Manchester Combined Authority. She has worked in Greater Manchester Public Services for over 30 years, starting in a Local Authority supporting young people Not in Education Employment and Training before moving onto broader roles in Children and Family Services and then Policy and Reform.
SPEAKERS
JENNIFER BRAY // RESEARCH ASSISTANT, ASSOCIATION FOR DEMENTIA STUDIES SCHOOL OF HEALTH AND WELLBEING, UNIVERSITY OF WORCESTER
Jennifer Bray is a Research Assistant with the Association for Dementia Studies and has worked in project research and evaluation since 2001. After joining the Association for Dementia Studies in 2010, Jennifer has worked across a number of research projects and enjoys the variety that this brings to her role. The diverse nature of her role has enabled Jennifer to explore dementia in different care settings and in relation to a variety of topic areas. This has enabled her to develop expertise in dementia and sight loss, intergenerational aspects of dementia awareness, and the use of technology with people living with dementia.
JOE FOLEY // HEAD OF DATA, LAINGBUISSON
Joe Foley is the Head of Data at LaingBuisson, where he has worked for the past three years. He leads the Data Team and is responsible for overseeing the company’s data products and platforms, ensuring they deliver valuable insights to providers, investors, and suppliers.
As a member of the Executive Committee, Joe contributes to the strategic direction of the business, focusing on the development and optimisation of data solutions that meet the needs of a dynamic industry. With over a decade of experience in the education sector, Joe brings a strong background in leadership and operational management.
PROFESSOR KAREN SPILSBURY //PROFESSOR OF NURSING, UNIVERSITY OF LEEDS
I joined the University of Leeds in March 2015 as Chair in Nursing. I am a registered nurse and applied health and care researcher. My expertise extends to fields central to contemporary nursing practice, demonstrated by the development of a programme of policy and practice relevant research in the areas of the health and care workforce and care for older people. In particular, I am interested in evaluating how changes in the composition, organisation and management of the workforce impact on quality of care and outcomes.
KATE GORE // DIGITAL TRANSFORMATION OFFICER - DIGITAL INNOVATION, NATIONAL CARE FORUM
Kate joined NCF in September 2022, with a background in communications and digital project creation. Her previous experience has been in the local authority adult social care sector, whereby she has delivered on leading digital innovation projects to further engagement and participation. Kate has joined NCF as part of the Digital Transformation team with her goals being to strengthen knowledge and understanding of digital technologies in the UK social care sector, both regionally, nationally and globally.
KATHRYN SMITH OBE // CEO, SCIE
Kathryn joined SCIE in 2020. She was Alzheimer’s Society Chief Operating Officer and, before that, Scope Director of Services.
Kathryn has worked in social care since 1989, including within the private sector, a health trust, four local authorities, and the Commission for Social Care Inspection.
KATIE FUREY // DIRECTOR, KATIE FUREY CONSULTING
I am an inspiring leader and very well respected within Health and Social care and Franchising industry. I have an incredible amount of energy and determination to drastically improve businesses and support them and their teams to achieve their goals.
I ensure Business Strategy is aligned across all key stakeholders, which is critical to enable any business to deliver at all levels whilst ensuring people and designing the right culture to thrive within are the utmost highest priority for true success.
SPEAKERS
KELLY KLIFA // CO-FOUNDER & CEO, HEIM
Kelly co-founded Testing For All in 2020 and scaled it to becoming a leading Covid-19 test provider, with £29m turnover.
Prior to this, Kelly was a strategic advisor to large diagnostics players such as BD, Abbott and Biomérieux.
LORENZO GORDON // CO-FOUNDER & DIRECTOR, MALDABA
Lorenzo Gordon is co-founder and a director at Maldaba, a London-based software development agency focussing on digital health. Lorenzo has been leading innovation in the sector for over 20 years, including innovative solutions for patient held records, supporting vulnerable people with their health and care information, implementing interoperability, and improving communication across organisations to support inter-agency collaboration in health and social care (NHS, Social Care). Lorenzo has led Maldaba on various SBRI Health phase 1 and phase 2 competitions. Lorenzo consults for and supports organisations regarding organisational development, product-market fit, commercialisation.
LOUIE WERTH // DIRECTOR, CARE RESEARCH
Louie Werth is the Director of Care Research, an independent research group that exclusively supports the social care sector.
LOUISE LYNCH // HOST, DO I SOUND LIKE I CARE?
Do I Sound Like I Care? is a podcast hosted by Louise Lynch, a former Emmy Award-winning documentary filmmaker who became a full-time unpaid family carer.
The podcast is about the experiences of unpaid family carers, and is intended to provide a space for carers to share stories, tips, and laughter.
MANJEET
RAI // MANAGING DIRECTOR, CAPITAL CARE GROUP
At Capital Care Group we have seven homes, Anville Court, Haresbrook Park, Hillcrest Manor, Portland House, Westfield Lodge, Weston Park, Chesford Grange Care home and Evedale Care Home.
MARTIN JONES MBE // CEO, UK AND INTERNATIONAL, HOME INSTEAD
Martin’s role with Home Instead and his non-executive and Trustee roles (Chair of the Homecare Association; Chair of The Care Workers’ Charity; member of the Age UK Board; Chair of Home Instead Charities) place him in a unique position to understand the issues facing the social care sector and to campaign for change. He has a particular interest in the integration of health and social care and the role our homes will play as the hospitals of the future. Martin is also an advocate of the need to professionalise care work. He oversees a network of over 250 franchise offices, delivering quality, relationship-led care to ageing adults. Martin was awarded an MBE for services to older people.
SPEAKERS
MARTIN RIX // CHIEF EXECUTIVE, BELONG VILLAGES
Combining extensive experience in specialist dementia and nursing settings with a strong track record in development projects, Martin ensures that the pursuit of innovation, excellence and quality outcomes continues to drive Belong’s development as the organisation expands and evolves its services.
Martin is a collaborative and entrepreneurial social care leader, who started his career in property consultancy before developing a passion for social care. He is a Chartered Management Surveyor and Civil Engineering graduate.
PHILIP HARTLEY // SENIOR DIRECTOR, HEALTH & SOCIAL CARE TEAM, VIRGIN MONEY
Philip is a Senior Director in the award winning Virgin Money Health & Social Care team, leading its proposition in the North of England, and providing support for corporate businesses across the sector. Areas of focus for Virgin Money include residential/elderly care, specialist care and children’s services.
He has extensive experience in corporate lending over 20 years across structured finance, sponsor backed M&A, development funding, club/syndicated lending and large corporate/plc.
RACHEL LAW // CHEIF EXECUTIVE, POSSABILITIES
Weary of ‘death by a thousand cuts’ whilst working in local authority adult social care, Rachel knew there had to be a better way. It’s one thing believing it, yet quite another thing to become a modern day ‘pied piper’ and persuade 220 staff to follow her out of the doors of the council and into a wholly independent social enterprise. She did it, and www.possabilities.org.uk was born in 2014.Ten years later, PossAbilities has had ten consecutive years of growth from £5 million turnover to £26 million; ten consecutive years of surplus; and has built healthy reserves from zero. Click here to learn how we built our first Decade of Dreams.
RACHEL ORTON // PARTNER, REAL ESTATE CLYDE & CO
Rachel is a partner in the Real Estate Team at Clyde & Co in London. She advises on all aspects of commercial property, but has particular expertise in student accommodation, residential build to rent/sell, later living, affordable housing, assisted living and dementia care. She has been industry ranked as the next generation partner by Legal 500 in 2019/2022 and as a leading individual in in real estate investment 2021/2023. Rachel is a regular speaker at industry events and has authored a number of thought leadership articles published by Legal Week and Estates Gazette amongst others.
REBECCA SAUNDERS // DIRECTOR OF OPETATIONS FOR INDEPENDENT HOSPITALS, ALTERNATIVE FUTURES GROUP
Rebecca Saunders is an experienced healthcare operations leader and registered nurse, bringing over 20 years of experience across operational management, clinical and account management roles. Prior to joining Alternative Futures Group as Director of Operations for Independent Hospitals, Rebecca held senior positions at a range of providers such as Springcare and Equilibrium Healthcare, and has a strong background in hospital management, service implementation, quality improvement, and stakeholder engagement.
RICHARD HARDMAN // PROGRAMME MANAGER (NORTH), MY HOME LIFE ENGLAND
Richard has over thirty years’ experience in social care as a Home Manager, Operations Director, and Governance Lead. Over the last two years, he’s been supporting Care Leaders across the North of England in their professional development as part of the My Home Life team. He’s passionate about collaborating with staff teams, the people they support and the wider community to create services that enrich, empower, and enable.
SPEAKERS
SIR RICHARD LEESE // CHAIR, NHS GREATER MANCHESTER INEGRATED CARE BOARD
Elected to Manchester City Council as a Labour councillor in 1984, Sir Richard then became its leader in 1996. He was awarded a CBE in 2001 and then a knighthood for services to local government in the 2006 Queen’s Birthday Honours list.
Sir Richard is a strong advocate for addressing the wider determinants of health and is resolute that partnership working is key to this and in paving the way for wider public service reform.
SAMANTHA CRAWLEY // CHIEF EXECUTIVE OFFICER, BRACEBRIDGE CARE
Samantha is a positive, proactive, and dynamic professional. She has a highly successful background spanning over 20 years in sales, marketing, operational delivery, and business development within the care home sector. A Master NLP Practitioner, Hypnotherapy and Business Coach, Samantha loves to share information and mentor future leaders.
Having held senior positions in the sector’s larger providers, such as Barchester Healthcare, Anchor Trust, Sanctuary Group and Excelcare, Samantha has the ideal experience to develop the Bracebridge Care portfolio – and the knowledge required to ensure its success.
SHEILA GRANT // DEPUTY DIRECTOR IN THE NORTH, CARE QUALITY COMMISSION
My career started working in residential settings for adults with a learning disability where I managed a variety of service types.
A social worker working in regulation for over 25 years regulating a wide range of services including all types of health and social care provision. Currently a deputy director in the North.
STELLA SHAW // DIRECTOR & REGISTERED MANAGER, STELLARCARE NW
Stella qualified as a registered nurse in April 2000, after which, she specialised in cardiology. Stella progressed to junior sister and left the NHS to pursue a career in Education.
A senior lecturer for 12 years, Stella implemented the use of simulated technology into the pre- registration nursing curriculum within two Universities, traveling the world presenting her published work on the subject. Stella returned to the NHS in 2016 as a Streamlining project manager for Cheshire and Merseyside and left to start her own Domiciliary care agency in April 2018, gaining CQC registration in November 2019.
STEPHANIE BUTTERWORTH // DIRECTOR, TMBC
Step has worked at the Council since 2003 and has held a variety of management roles across a number of areas, most recently as Director of Adults Services (DASS). Steph has also previously been employed in a joint post with the Council and Tameside and Glossop PCT. Steph started her career in nursing and worked across a number of acute, community and public health settings with adults and children, with a focus on working with people with learning disabilities.
STEPHEN BUTTERWORTH // CHIEF OPERATIONS OFFICER, HC-ONE
Having started his career in manufacturing, Stephen transitioned to the care sector to become part of an industry that makes a real difference to people’s lives every single day. Stephen has taken the lead on many high-profile projects since joining HC-One in 2012 and believes that in order to deliver the kindest possible care, you must be considerate, genuine and friendly; qualities that he adopts in every decision he makes. As Chief Operations Officer, Stephen supports all our homes and domiciliary care services, as well as leading our company vision to be the first choice for all colleagues, families, and commissioners. While being a dedicated football fan and Middlesbrough Football Club season ticket holder and family man.
SPEAKERS
STEPHEN DORRELL // NON-EXECUTIVE CHAIRMAN, LAINGBUISSON
Stephen is a Director of Four Eyes Insight, Seacole Digital, Omnes Group, Public Policy Projects, Dorson Inform, Dorson Transform, Faithful group and Artemis Publishing. In addition, he is a trustee of Place2Be, a national charity focussed on children’s mental health and well-being, and the former Chair of the NHS Confederation.
Stephen was a Member of Parliament for 36 years serving as Secretary of State for Health from 1995 to 1997 and the first elected chair of the House of Commons Health Committee between 2010 and 2014.
SUE SHEATH // DIRECTOR OF REGULATION AND QUALITY IMPROVEMENT, BARCHESTER HEALTHCARE
Sue Sheath is Director of Regulation and Quality Improvement for Barchester Healthcare, a position she has held for almost 11 years. Prior to joining Barchester, Sue worked for the Care Quality Commission, where she was Head of Regional Compliance for the South East and led a team of 100 inspectors with responsibility for 5,000 services. Sue has also worked in the retail sector for some of the biggest names in their field, including Vodafone Retail but she started out working for British Airways, where her love of travel developed. Sue also heads up an informal network of 70 quality leaders in adult social care.
TILLY SIMMONS MBA // DIRECTOR OF OPERATIONS, ALTERNATIVE FUTURES GROUP
Tilly Simmons MBA has 24 years management experience across a broad range of services in Health and Social Care and is the Director of Operations for our Learning Disability Division.
An inspirational and strategic Leader, Tilly fosters a culture of collaboration and empowerment, enabling the delivery of high quality and impactful, person centred care and support.
TIM READ // DIRECTOR OF RESEARCH & CONETENT, LAINGBUISSON
Tim Read is the Director of Research & Content at LaingBuisson. In this role he is responsible for overseeing the production of LaingBuisson’s Market Reports and consultancy engagements. This includes worked across Fair Cost of Care projects, market assessments for older people’s care services, producing a Specialist Care Conference, and writing LaingBuisson’s and Children Services and National Private Acute market reports.
Tim routinely speaks at conferences, and has also featured on BBC Radio 4’s You and Yours, and is regularly quoted in national media articles on social care topics.
VINCENT SCAIFE // TECHNOLOGY ENABLES CARE TRANSFORMATION OFFICER, WAKEFIELD COUNCIL
Vincent has worked in social care since 2004. During this time he has worked in operations, directly supporting individuals so has a hands on understanding of the issues and problems faced by individuals, families and the wider support network. In 2007 he was part of an ESF funded project called TATE (Through Assistive Technology to Employment) to research and develop Assistive Technology for people with learning disabilities. This really sparked his interest in technology and the outcomes that it can help to achieve. In late 2023 he moved to Wakefield Council to be part of a new team reimagining delivery for social care within the district.
VIVEIEN ZIWOCHA // EXECUTIVE DIRECTOR, BOEGOG CARE
I have been a nurse since 2001. In my teenage years, I did a lot of volunteer work with children with learning disabilities. I found this fulfilling and enrolled to train as a learning disability nurse.
SPEAKERS
WARREN HEPPOLETTE // CHIEF OFFICER FOR STRATEGY & INNOVATION, NHS GRATER MANCHESTER INTEGRATED CARE
Warren started his public service career in local government as a neighbourhood housing officer nearly 30 years ago before moving into policy and strategy roles. He joined the NHS in 2006 and, since then, has supported pan-Greater Manchester collaboration between the NHS, Local Government, wider public services and the VCSE. Across this period Warren has been closely involved on GM wide service transformation (supporting the development of hyper-acute stroke services, and the major trauma network); Greater Manchester’s devolution journey; and the development and establishment of today’s Integrated Care System.
LEAD PARTNER
Clyde & Co
Clyde & Co is a global law firm headquartered in the UK. Bringing nearly a century of experience, we are experts in managing risk and handling new complexities, always in staunch pursuit of our clients interests.
Our integrated teams of disputes, transactional and regulatory lawyers see each issue from every angle, bringing our knowledge of navigating commercial and legal risk to help our clients’ succeed.
EXECUTIVE PARTNERS
CoolCare is centred on admin made easy, with its services aimed at making operating care homes easier, more efficient and more profitable.
Following three decades of care home administration software development, CoolCare knows what good looks like – and it seeks to help care homes love their admin by making it simple. Its intuitive design drives higher staff confidence and increases the impact of digital adoption, while CoolCare’s user-friendliness is legendary, making it the software of choice for some of the UK’s leading care home operators.
CoolCare’s ongoing commitment is to continuously provide innovative and user-friendly solutions for care homes. By consistently seeking ways to support care providers, CoolCare makes it easier for them to operate more efficiently while meeting the highest standards of care.
virginmoney.com
Virgin Money has a proud heritage of helping businesses thrive and offers expertise, award-winning products and Virgin perks to small and large businesses.
It provides a broad range of services to >200k businesses to help them manage their money, including digital tools to make life simpler and give them control.
CareSearch gives real time access to all CQC data, other public domain data and additional LaingBuisson information, cross checked and augmented by our in-house data analysts. Use CareSearch for all your marketing, planning and strategy projects.
CARE HOMES FOR OLDER PEOPLE
Care home fees up nearly 20% in two years
Understand what this means at both national and local levels
The thirty-fourth edition of LaingBuisson’s Care Homes for Older People UK market report is indispensable reading for advisors, operators, investors, commissioners, and policymakers involved in this dynamic and changing market. The report provides a robust credibility check on key questions for those interested in investing in the sector or who are looking to understand the impact of change at both a national and local level.
Care Homes for Older People provides a data-driven view of the shifting landscape for care home operators and those looking to invest in the market and paints a picture of a sector where care home fees are rising rapidly, in both the public-pay and privatepay markets. These fee uplifts are taking place at a time when the risks from the implementation of social care charging reforms appears to be receding and where funding reforms appears off the table for both the Conservative and Labour Party ahead of a general election.
LaingBuisson has found that the overall market value for the sector has rebounded to more than £23 billion by December 2023, after having dipped to £17.4 billion in March 2021.
Our deep market insights come with heat maps of fee rates across different care modalities, and for both private and public pay, to give a clear picture of change across England. This is overlaid with wider assessments of local profitability, supply and demand factors, capacity changes and occupancy levels, as well as comprehensive data across all the factors influencing business decisions.
For convenience and accessibility, the underlying data can be purchased in an Excel workbook alongside the market report. This allows businesses to port our unique data straight into their own analysis, whether to understand local commissioning, support strategic planning or decision-making on asset selection.
• Operators of
care and nursing homes
• Nursing agency operators
• Homecare agencies and providers
• Private equity and infrastructure investors
• REITs
• Developers
• Directors of adult social services
Local authority commissioners
Care advisors
Business advisors
Overall market value
market sub-segments
Historic market growth
Future market growth
Demand and supply
Operational metrics cost and occupancy rates
Fees across care modalities and payors at national and local levels
Staffing
Operational models
Government policy and regulation
Payors
Investment models
Performance measures
Major providers Market structure
Investors Market potential Appendices
Glossary Regulators Trade bodies Major provider profiles
Financial appendix
EXHIBITORS
autogenai.com
AutogenAI
AutogenAI is revolutionising bid and proposal writing. Our solution will streamline your workflows, radically increase the efficiency of your bid-writing team and quantifiably improve the quality of your responses.
AutogenAI will help you write more winning bids, tenders and proposals than ever before.
carehires.com
@CareHires
Care Hires
Care Hires transforms social care staffing. We empower 500+ UK providers with next-gen contingent staffing and agency management solutions, delivering 24/7 support, advanced technology, and rapid implementation for efficient, cost-effective workforce solutions.
cygnetgroup.com
Cygnet
Cygnet was established in 1988. Since then we have developed a wide range of social care services for adults with autism, learning disabilities and those requiring elderly care within the UK. Our expert and highly dedicated social care team empower individuals in residential, supported living and day services to consistently make a positive difference to their lives.
EXHIBITORS
fusioncare.co.uk
Fusion have delivered software innovation to the sector since 2010, providing solutions to ensure that our products give you the ability to evolve with changing needs.
Our passion is about product delivery, exceptional customer care and software development. Software for care by people who care. Dedicated to ensuring client satisfaction and success.
IMS Group is a Global Workforce Solutions company dedicated to transforming the way clients work, through customer-focused offshoring business process services. Since 2006, IMS has been committed to empowering clients with skilled resources, enabling their business growth and value creation. With a strong customer-centric approach, IMS partners with 250+ global brands across the US, UK, EU, and APAC, delivering tailored services that drive efficiency and success. Backed by a 3,000+ team across three global operations offices in India (Ahmedabad & Jaipur) and the Philippines, IMS thrives on diversity and a shared philosophy: “If it’s about PEOPLE, we make it POSSIBLE!”
OneTouch is a multi-functional Care Management System which allows care providers to manage every aspect of their clients’ needs. Information is shared simply, instantly and securely, across all key stakeholders involved in an individual’s care delivery circle.
We provide a single system, on a single platform that manages the operational needs of care providers. This includes full and bespoke functionality suites for carers, clients, client families and the management teams of care providers in Ireland, the UK and Australia.
Our portfolio of six specialist homes offers a flexible care pathway for adults with acquired brain injury or learning disabilities and complex needs.
The unique combination of specialist clinical input, a family-orientated environment and focus on community enables service users to fulfil their potential and live their best lives.
PARTNERS
careengland.org.uk
@CareEngland
Care England
As a representative body, Care England gives its members help and advice on the successful day-to-day running of care services with regular information, policy updates, specialist groups and discounts.
A membership with Care England will provide you with the opportunity to connect with you with our community of care providers, receive expert advice and have your voice heard. We are here to help, listen and act on your behalf.
nationalcareassociation.org.uk
NationalCareAsc
National Care Association
National Care Association - motivated by the need for a strong and influential representation at a national level, we are the respected voice of the independent care sector.
MEDIA PARTNER
CareMarkets UK is now in its 32nd year and has built a strong reputation for its in-depth reporting on policy, investment and emerging trends in the UK’s social care sector.
It delivers comprehensive, reliable and independent reporting on the full range of social care services across the UK, including residential and nursing care, homecare, sheltered housing, extra care and assisted living for older people and adults with specialist care needs.
DELEGATES
FIRST NAME LAST NAME ORGANISATION
JOB TITLE
Katie Cleminson Abicare services General Manager
Steve Carter Abicare services CEO
Fabio Cecchi Access UK Senior Account Executive
Hannah Bailey Access UK Marketing Programs Manager
George Rook Activist and Campaigner
Andrew Needham Agincare Chief Operating Officer
Denis Knockton AIB Group (UK) Director
Francesca Mackin Alternative Futures Group Marketing Manager
Phil Tattersall Alternative Futures Group Director of Business Development
Andrew Kendall Alternative Futures Group Chief Commercial Officer
Emma Swift Alternative Futures Group Registered Manager (nursing)
Rebecca Saunders Alternative Futures Group Director of Operations for Independent Hospitals
Tilly Simmons MBA Alternative Futures Group Director of Operations
Cath Holmes Anchor Trust Director of Quality Care
Emma Watt Anthony Collins Senior Associate
Laura Jennings Aon Business Development Director
Luxson Mbizi Aroma Care Director
Adam Welsh Autograph Care Group Chief Operating Officer
Phil Neilson AVERio CEO & Founder
Harpreet Banwait Banwait Group Managing Director
Sue Sheath Barchester Healthcare Director of Regulation and Quality Improvement
Martin Rix Belong Villages Chief Executive
Tracey Longfield Bevan Brittan Partner
Don Green Blueleaf Care Director of Business Development
Vivien Ziwocha Boergog Care Executive Director
Samantha Crawley Bracebridge Care Chief Executive Officer
Victoria Thourgood Browne Jacobson Partner
DELEGATES
FIRST NAME LAST NAME ORGANISATION
JOB TITLE
Carl May-Smith Browne Jacobson Partner (Barrister)
Katy Oddy Browne Jacobson Business Development Manager
Laura ChinyereEzeh Browne Jacobson HR Consultant
Mario El Asmar Candesic Associate
Nick Parker Capita Local Public Services Market Development Director
Manjeet Rai Capital Care Group Managing Director
Richard Ayers Care England Social Care Advisor
Robbie McGreggor Care England
Senior Membership Officer
Jonathan Rose Care Hires Business Development Manager
Stacey Slater Care Hires
Senior National Account Manager
Sheila Grant Care Quality Commission Deputy Director in the North
Louie Werth Care Research Director
Anne-Marie Perry CareMatch CEO/Founder
Rory McDonnell Cavalry Group CEO
Luke Nolan CBRE Associate Director ( Healthcare Investment Properties)
Sophie Cooper CBRE Director
Charlie Gibson Charlie Moose Media Founder
Jan Moores CIC Director
Rowan Horton CIC Senior Bid Manager
Tom Ash Clearlines Founder
David Weavers Clearwater CF Partner, Head of Healthcare M&A
Rebecca Linley Radar Healthcare Brand and Communications Manager
Claire Wright Regency Living Director
Morag Davies Reliance Bank Commercial Director
Christina Crout Richardson Care Admissions & Referrals Co-ordinators
Helen Carter Richardson Care Admissions & Referrals Co-ordinators
Clare Jacobs Royal College of Nursing National Officer
Professor Claire Sutton Royal College of Nursing Digital Transformation Lead
Russell Evans Royal Masonic Benevolent Institution Care Company Regional Operations Manager
Mehmood Laly Salutem Healthcare Regional Director
Jackie Walker Sanctuary Care Peripatetic Manager North West
Lauren Di Pietro Scene Architects Associate Architect
Kathryn Smith OBE SCIE CEO
DELEGATES
FIRST NAME LAST NAME ORGANISATION
JOB TITLE
Dr Donald Macaskill Scottish Care Chief Executive
Chris Watson Self Directed Futures Founder
Sir David Pearson Skills for Care Co-Chair, Adult Social Care Workforce Strategy Steering Group
James Cuthbert Sphere Advisory Director
Jamie Smith St Anne's Community Services Head of Operations
Lyndsay Atkinson-Swales St Anne's Community Services Director of Operations
Mario Caswell St Anne's Community Services Deputy CEO
Stella Shaw StellarCare NW Director & Registered Manager
Mark Cunningham The Federation of Jewish Services Chief Executive
Dan Hayes The Orders of St John Care Trust Chief Executive
Mike Stredder The Orders of St John Care Trust Group Operations Director
Stephanie Butterworth TMBC Director
Andrea Richards Transforming Director of New Business
Professor Karen Spilsbury University of Leeds Professor of Nursing
Jennifer Bray University of Worcester Research Assistant, Association for Dementia Studies School of Health and Wellbeing
Angela Chau Virgin Media Director, Health & Social Care
David Thomson Virgin Media Director, Health & Social Care Sector
Tracy Dumbarton Virgin Media Associate Director
Catherine McDougall Virgin Money Director - Health & Social Care
Chris Lau Virgin Money Credit Director
Jonathan Russell Virgin Money Relationship Director
DELEGATES
FIRST NAME LAST NAME ORGANISATION
JOB TITLE
Philip Hartley Virgin Money Senior Director, Health & Social Care Team
Vincent Scaife Wakefield Council Technology Enabled Care Transformation Officer
Michael Clifford Weightmans Partner
Nythan Smith Weightmans Principal Associate
Marion Shoard Writer and Lecturer
● This edition of the Care Cost Benchmarks toolkit reveals funding shortfalls, providing the data needed to address gaps in residential and nursing care fees.
● Gain a better understanding of care costs with this fully interactive toolkit, offering a detailed breakdown of care home costs across England and Wales, including projections for 2025/26.
● Built on 20 years of care home cost analysis, this toolkit equips commissioners, providers, and policymakers with the right data.
36th Edition
UK Healthcare Market Review
Stay ahead of trends and explore new opportunities with LaingBuisson’s 36th edition of the UK Healthcare Market Review.
Featuring current market value and capacity, recent trends, market concentration, leading players, funding sources, and key issues for the future.
This year’s review includes a summary of the long-awaited Mental Health Hospitals UK Market Report, returning after five years, as well as the Primary Care UK Market Report.
Can you effectively navigate key developments and changes in the health and social care sector? LaingBuisson is the
