Bill of Rights and Responsibilities

Patient Bill of Rights and Responsibilities

At Bermuda Surgery Team, you have the right:

To safe, considerate and respectful care, provided in a manner consistent with your beliefs;

To receive care regardless of your age, race, national origin, culture, ethnicity, language, socioeconomic status, religion, physical or mental disability, sex, sexual orientation, or gender identity or expression,

To have your personal dignity protected

To expect that all communications and records pertaining to your care will be treated as confidential to the extent permitted by law;

To know the physician responsible for coordinating your care;

To express concerns, complaints and/or a grievance to our oce

To receive complete information about diagnosis, treatment, and prognosis from the physician, in terms that are easily understood. If it is medically inadvisable to give such information to you, it will be given to a legally authorized representative;

To receive information necessary for you to give informed consent prior to any procedure or treatment, including a description of the procedure or treatment, any potential risks or benefits, the probable duration of any incapacitation, and any alternatives. Exceptions will be made in the case of an emergency;

To receive routine services when treated by Bermuda Surgery Team, in connection with your protocol. Complicating chronic conditions will be noted, reported to you, and treated as necessary without the assumption of long-term responsibility for their management;

To know in advance what appointment times and physicians are available and where to go for continuity of care provided by other providers;

To receive appropriate assessment of ,and treatment for, pain;

To expect that a medical summary from the Bermuda Surgery Team will be sent to your referring physician;

To designate additional physicians or organizations at any time to receive medical updates.

It is your responsibility as a patient to:

To give us complete and accurate information about your health, including your previous medical history and all the medications you are taking.

To inform us of changes in your condition or symptoms, including pain.

To let us know if you don’t understand the information we give you about your condition or treatment.

To speak up. Communicate your concerns or questions to us as soon as possible

To follow our instructions and advice, understanding that you must accept the consequences if you refuse

To pay your bills or make arrangements to meet the financial obligations arising from your care

To keep your scheduled appointments, or let us know if you are unable to keep them.

To be considerate and cooperative

To respect the rights and property of others.

Bermuda Surgery Team

Phone: 295-1383

Email: reception@surgery bm