CHANGE IS INEVITABLE
PARTICIPATION IS OPTIONAL
FINEST AGENTS
WE PROVIDE EXCEPTIONAL INTERACTIONS AND COMFORT FOR THE CUSTOMERS WE SERVE.
WHERE ENTREPRENEURS THRIVE
was built one block at a time by the exceptional people that give it heart. Our team spans the globe, bringing with it a diverse set of beliefs, values, experiences, and ideas that contribute to Keller Williams’ core philosophies.
To build careers worth having, businesses worth owning, lives worth living, experiences worth giving, and legacies worth leaving Mission:
To be the real estate company of choice for agents and their customers
God, Family, THEN Business
WHO YOU’RE IN BUSINESS WITH MATTERS
A
REAL ESTATE BROKERAGE, A TECHNOLOGY COMPANY, A WORLD-CLASS TRAINING ORGANIZATION, A FORCE TO BE RECKOND WITH, - WE ARE GREAT AT MANY THINGS.
We wrote the book on real estate, applying our knowledge all the way to the top and securing an undisputable lead in agent count, closed volume, and closed units. This trifecta of excellence, with outstanding contributions by agents like you, has solidified our standing as the number one real estate company in the world.
While we love to win, it’s not what makes us tick. It’s the results - what the people of KW Heritage are afforded to do with those wins - that makes it all worthwhile. Our goal is nothing short of helping you live a big life by your definition, and we’ll do whatever it takes to get you there.
General Counsel with a
Contract Hotline
Cloud based Contract Review
Assistance with contracts, amendments and transactions
Training in the Market Center
Resolution of disputes with other offices or brokers
Defense for any demand letters or other legal notices
Defense for TREC and TXR claims
Addendum Language
of Record
DECISION POINT
DID YOU CHOOSE REAL ESTATE TO: $ PRODUCTION YOU BUSINESS OWNER UP TO 100% COMMISSION
BE YOUR OWN BOSS?
BUILD YOUR BUSINESS?
HAVE UNLIMITED INCOME?
HAVE A FLEXIBLE SCHEDULE?
Build your own brand
Unlimited financial possibility
Keep up to 100% of your commission
Opportunity to build your team
Leads are generated by you through referrals and repeated business
Control of your own time
Own your own business and build equity
Professional quality coaching available for individual agents
*Until an individual agent has completed a minimum of nine months with the brokerage, Heritage Associate is prohibited from joining any team/group
TEAM/GROUP MEMBER AGENT
Must use team leader’s group name and logo
No Individual branding
Leads and listing belong to the group
Commissions negotiated between lead agent and member agent
Each team member may have different commission structures
(%) SHARED COMMISSION *Agent is responsible for researching and interviewing teams/groups who may be hiring. *KW Heritage is not responsible for referring or locating specific teams/groups for new agents.
MEMBER AGENT
LEAD AGENT OF TEAM
AGENT SERVICES
Agent Services is here to help with anything and everything! We are dedicated to serving our agents with excellence, enabling them to achieve their business goals and sustain continuous growth.
INITAL SETUP
Once you have met with a recruiter and completed the onboarding process, you can schedule an appointment with Agent Services. During this appointment, you will gain access to a KW email, Dotloop, and schedule your Tech Start-Up session as well as headshots. Additionally, they will also inform you on what apps would be beneficial while being a part of KW Heritage.
UPDATING CONTACT INFORMATION
Need to update your email or phone number for internal office use? Just inform Agent Services, and we will update the contact details for our promotional content. Additionally, we can update your public information on the KW San Antonio website. If you need to change your contact details or bio on your public profile, let us know!
HELP WITH WHERE TO PURCHASE ITEMS
Agent Services recognizes that starting a new career can be overwhelming. Don’t hesitate to stop by for guidance on creating business cards, name tags, ordering custom signs, and more. We have all the contacts and answers you need to get started!
WE ARE THE GOOGLE OF THE OFFICE
Think of us as the Google of the office. If you feel lost or need guidance, don’t hesitate to stop by. We’re here to support you every step of the way. Even if we don’t have the answer, we’ll connect you with someone who does. Our goal is to assist you in any and every way possible!
(210) 493-3030 ext: 1211
HEAD OF ORIENTATION
Every other Friday, we host an orientation for incoming agents. During this session, you will receive a key fob for building access, learn about your next steps from our tech team, and take a tour of the office to meet the staff and familiarize yourself with their locations.
(210) 493-3030 ext: 1017
PLAN EVENTS
When we're not assisting our agents, we dedicate our time to planning enjoyable events for everyone! From our grand Christmas party to Mangonada Day, Agent Services loves organizing events that bring us together and create memorable experiences.
AN EVOLUTION IN EDUCATION
The KW Heritage Ignite Program also includes 9 core classes of hands on experience, work shops, and lead generation, where you’ll gain first hand experience making calls, developing your scripts and cultivating leads.
Starting in Week 1, you’ll have the opportunity to begin selling with the support and instruction of top selling instructors in the room with you each step of the way!
Now you can seize all the advantages your new career has to offer, fast track your launch, and earn while you learn!
LEGAL PRO SERIES
Beginner Contracts 1 & 2
Listing Agreement Workshop
Presenting the Listing Agreement
Iron Clad Repair Amendments
Mock Closing
The Online Transaction- DotLoop
Cloud Based Contract Review System
Mortgage- The Practical Guide to Loans
Title- What you didn’t learn at RE School
Inspectors- A Field Guide to the Report
MLS: The Crash Course
MASTERY SKILLS
Advanced CMAs: Price It Right
Open Houses that Bring Buyers
Converting Calls
Phone Duty Orientation
Personality Based Sales
9 CORE CLASSES
MENTORSHIP PROGRAM
The KW Heritage Mentorship Program was established in the Spring of 2024 to address a common challenge faced by new real estate agents: navigating the transition from acquiring clients to effectively managing their needs and closing deals Recognizing that many newcomers struggle with this crucial phase, the program provides a hands-on mentorship experience designed to accelerate their journey into a successful real estate practice.
Each new agent is paired with a dedicated, experienced staff member who offers personalized guidance and support. This one-onone mentorship helps new agents quickly adapt to the realities of the industry, enabling them to become productive and confident professionals in a shorter time frame. By focusing on realworld applications and providing actionable insights, the program equips agents with the skills and knowledge they need to excel in their roles, ultimately leading to faster production and greater overall success.
We focus our efforts on new agents by offering the following:
THE VOICE OF WON FAMILY
STEVE COLLINS
When you truly decide to change, the resources begin to show up.
-Steve Collins
FOUNDER OF VOICE OF WON- LEAD COACH
ZIG ZIGLAR CERTIFIED COACH/TRAINER
AUTHOR & SPEAKER
REALTOR 27 YEARS IN THE BUSINESS
PT50 WINNER
PT50 TRAINER OF THE YEAR
TOP 10 IN THE GREATEST AMERICAN SPEAK OFF
CATHY HESHMAT
VOW COACH
LICENSED REALTOR FOR 21 YEARS
WOMEN’S COUNCIL NATIONAL LIAS
TEAM LEADER THE HESHMAT TEAM
PT50 WINNER OR FINALIST
PRESIDENT BRIT’S GIFT NON PROFI
WOMEN’S COUNCIL -
TEXAS PRESIDENT 2024
ANGELA COLLINS
VOW COACH
LICENSED REALTOR
CERTIFIED HEALTH & LIFE COA
CERTIFIED PERSONAL TRAINE
FITNESS NUTRITION SPECIALI
FORMER FITNESS COMPETITO
KARI WHITAKER
VOW COACH
LICENSED REALTOR FOR 20 YEARS
CERTIFIED NEURO-LINGUISTIC PRACTITIONER (NLP)
CERTIFIED CORE SUCCESS/LIFE COACH
CLINICAL HYPNOTHERAPIST BEST-SELLING AUTHOR, BECOMING POSITIVELY AWESOME
AARON SEMPER
VOW COACH
LICENSED REALTOR FOR 9 YEARS
TEAM LEADER, THE SEMPER GROUP
EXPERIENCED WITH BUYERS, SELLERS, AND INVESTORS TO BUILD WEALTH
REAL ESTATE INVESTOR
JOHN PIERCE
VOW COACH
20+ YEARS OF EXPERIENCE AS A SMALL BUSINESS OWNER
LICENSED REALTOR FOR 20 YEARS 12+ YEARS AS A KW HERITAGE TRAINER SPECIALIZES IN LEADERSHIP & COMMUNITY
ERIKA CHAPA
LICENSED REALTOR FOR 20 YEARS
TEAM LEAD SINCE 2016
PLATINUM TOP 50 WINNER
TOP LATINO REALTOR IN SA TOP REAL ESTATE TEAM BY THE SA BUSINESS JOURNAL MEMBER OF KWH ALC
ROOKIE OF THE YEAR AT KWH
SEASONED AGENT GROUP COACHING
$2+ MILLION IN PRODUCTION
Focus on daily accountability and skill-building
Increase conversion rates & master scripts
Learn the essential tools and plans to sustain growth
1-ON-1 COACHING FOR ANY AGENT
Begin with a personal consultation to discuss your goals
Develop a plan to strengthen your foundation
Build a stronger business with steady revenue
JEDI 1-ON-1 COACHING
JEDI 1-ON-1 WITH STEVE
COLLINS, CEO OF VOW
Custom-tailored coaching solution offered to top producers
Learn to define success in all areas of your life
Learn habits, attitudes, and skills to create massive momentum in your career, life, and community
You can have anything in life you want if you will just help enough other people get what they want. -Zig Ziglar
YOU’LL KNOW EXACTLY WHAT TO DO AND EXACTLY WHEN TO DO IT
WHEEL OF LIFE
TECHNOLOGY
The KW Heritage Tech Team enhances agents' tech and marketing efforts. Agents can schedule one-on-one consultations on topics like database management within the Command CRM and other platforms Their expertise covers social media strategy, compliance, paid ad strategy, website management, email, direct marketing, and more.
THE POWER OF PLATFORM THE TECH-ENABLED AGENT
The tech-enabled agent embraces the opportunity and scalability that technology provides while demanding that it not replace them, but simply help them do more. When you are tech-enabled, you remain the fiduciary while outsourcing the functionary. You remain at the heart of real estate - where you belong.
REAL ESTATE RADICALLY TRANSFORMED
We believe that technology’s inherent value exists to simplify everyday complications so you can focus on what truly matters; your family, life, and relationships with your clients, allowing you to be more human, more present, more everything. Most importantly, it should grant you more time and money so you can reinvest as you see fit.
KW COMMAND
Optimize, manage, and run your business with unprecedented simplicity and insight.
As your customers increasingly demand customized, digitally enhanced experiences, we give you the tools to anticipate their need today, tomorrow, and every day after that.
Streamline the entire transaction, from lead, to close, to your next payday.
Combine your expertise with the Keller Cloud’s massive databank to win more business and wow clients with real-time neighborhood and address level insights.
Save time and money by automating the background tasks that keep you building more relationships and learning more business.
HERITAGE FAMILY SUPPORT
RED DAY -
Gratitude extends beyond our walls. Inaugurated in 2009, RED Day (Renew, Energize and Donate) is our annual, companywide day of community service. KW Heritage Associates look forward to “give where they live” and dedicate a day to renewing and energizing the communities they serve.
LIVES WORTH LIVING
KW YOUNG PROFESSIONALS
We are the exclusive influencers of the young professionals community.
From training and community networking to personal and career growth development, the KW Young Professional community offers unique and exclusive opportunities to our members with natural talent and drive looking to invest in their careers.
Now is the time to develop your skills and learn how to take on new and exciting roles that will propel you forward in real estate and your KW career. Nowhere else will you find the premium leadership education specifically curated for professionals with a natural desire to further build upon their leadership roles.
Every success story starts with a plan – that’s where KW Young Professionals comes in. We invite our most passionate KW professionals to take their unique skill set a step further. KW is proud to feature an all-encompassing membership that lays the foundation for success by teaching the ins and outs of running a thriving business.
Develop invaluable business acumen through financial wealth-building courses
Participate in real-life leadership roles through professional KWYP activities
Achieve personal and career success with unique guidance on how to delegate
BENEFITS:
Huge referral network across North America, online masterminds, & tech training
Early access to Family Reunion & Mega Agent Camp
Start Up Investment Worksheet
Errors & Omissions Insurance Per Transaction
100% Transactions - Applies only to transactions after capping Late Fee- All Agents with a 90 day accounts receivable will be subject to termination
COMMISSION AND FRANCHISE FEES:
NEW ASSOCIATE SPLIT: All New Associates are automatically enrolled in the KW Heritage Membership Program. New Associates receive 65% of the first five (5) transactions, not including rental commission or referral commission. After that, the agent graduates to the Standard Associate Split of 70% and will never revert to 65%. Under no circumstances will this be negotiated or modified.
STANDARD ASSOCIATE SPLIT:
After successfully completing the KW Heritage Mentorship Program, associates will transition to a commission structure where agents receive 70% of commissions. The total production, calculated manually, will include commissions earned at both 65% and 70% rates, based on a $60K Gross Commission Income (GCI), within the agent’s fiscal (anniversary) year The Associate will then receive 100% of commissions on all transactions closed during the remainder of the Associate’s fiscal year (a transaction fee will apply to transactions that close while capped). At the start of the Associate’s fiscal year, the commission
70%
All commissions are subject to a 6% franchise fee (paid to KWRI) on Gross Commission Income. This fee is paid by every Associate each fiscal year, up to $3,000. Franchise fees reset at the Associate’s royalty anniversary date.
In-House Signs & Supplies
KW For Sale Signs
Open House Signs
in the KW Heritage Mentorship Program pay royalties off the adjusted Gross Commission Income (GCI). Once completed, the
COMMISSION AND FRANCHISE FEES:
NEW ASSOCIATE SPLIT EXAMPLE:
$250,000 X 3% Sales Price Commission
$7,500 X 65%
Gross Commission Income (GCI) New Associate Split
$4,875 - 292.50 Adjusted GCI Franchise Fee*
$4,582.50 - $75 E & O Take Home
$4,507.50
Standard Associate Split:
$250,000 X 3% Sales Price Commission
$7,500 X 70%
Gross Commission Income (GCI) Standard Associate Split
$5,250 - $450 Franchise Fee*
X 6% $292.50
$4,800 - $75 $4,725 E & O Take Home Franchise Fee*: 6% of GCI $7,500 X 6% $450
One Time Start Up Investment:
Monthly Technology and Marketing:
KW.com, Command, Dotloop, Listing Syndication & Email Package Local Support Staff, Unlimited In-house Legal Support, kwSanAntonio.com
Convenience Fee
Total (Due on the 11th of each month)
Other Fees:
Errors & Omissions Insurance Per Transaction
100% Transactions - Applies only to transactions after capping Late Fee- All agents with a 90 day accounts receivable will be subject to termination
Annual KW Renewal Fee
COMMISSION AND FRANCHISE FEES:
STANDARD ASSOCIATE SPLIT:
The Associate receives 70% of commissions earned on the first $60,000 in adjusted Gross Commission Income (GCI) earned within the Agent’s anniversary (or fiscal) year. The Associate may elect to join the KW Heritage Coaching Program at their own expense. The Associate will then receive 100% of commissions on all transactions closed during the remainder of the Associate’s fiscal year (a transaction fee will apply to transactions that close while capped). At the start of the Associate’s fiscal year, the commission split resets to 70%.
FRANCHISE FEES: All commissions are subject to a 6% franchise fee (paid to KWRI) on Gross Commission Income. This fee is paid by every Associate each fiscal year, up to $3,000. Franchise fees reset at the Associate’s royalty anniversary date.
In-House Signs & Supplies
KW For Sale Signs
Open House Signs
Standard Riders
Flier Boxes
KW Folders
KW Note Cards
Black & White Copies
Color Copies Board Dues
Time
WE ARE THE HOUSE OF EXCELLENCE HOME TO THE WORLD’S FINEST AGENTS
WE ARE KELLER WILLIAMS LUXURY
San Antonio Portfolio Real Estate is a group of experienced, top-performing agents representing the most exclusive residences in the area. Powered by KW Luxury Homes International, Portfolio offers the marketing power and networking opportunities of a large firm while maintaining the concierge-style service associated with a small luxury boutique.
THE PORTFOLIO STORY
At San Antonio Portfolio Real Estate, we value each agent and make it our mission to serve them and their clients as family. We come from continuing our journey to raise the standard each and every day.
Each Portfolio Agent is handd and offers experience, e, and the highest quality of mance. We seek the top real professionals in the industry e we believe that the finest ies deserve the finest onals, and those onals deserve only the best and services we provide.
A BRAND THAT YIELDS RESULTS AS A PORTFOLIO AGENT
Your portfolio is YOUR brand. Your personality is YOUR brand. And, how you present YOUR marketing assets to YOUR clients - an extension of your personality and business - lets clients decide how they identify with your brand.
No matter your preference, as a Portfolio Agent, you’ll have access to our abundant menu of brand crafting strategies.
LUXURY WITH A CAPITAL
“L”
Let Keller Williams’ in-house team of professionals support your luxury business needs, from marketing to lead generation, and everything in between. Our Professional Services team upgrades your value proposition with an easy-button solution, freeing up your time and allowing you to focus squarely on your clientele.
Service Spotlight : Market My Luxury Listing
Create and launch a custom, multi-channel marketing campaign for your luxury listings, tailored to your sphere and business - with zero effort on your part.
For over 35 years, Who’s Who in Luxury Real Estate has cultivated a community of luxury real estate professionals, providing the opportunity to collaborate, market, and transact without referral fees.
Who’s Who in Luxury Real Estate is a hand-selected group of independent and franchised companies representing the finest luxury real estate communities in the world. With listings in more than 55 countries, this global community collectively sells more than $240 billion of real estate every year.
The global relationships cultivated through membership with Who’s Who in Luxury Real Estate provide referral opportunities, new business, and global promotion for real estate, all included in membership, without additional referral fees.
LUXURY REAL ESTATE ON A GLOBAL SCALE
With visitors from over 200 countries and territories and more multimillion-dollar estates than any near-peer, LuxuryRealEstate.com exposes your listings to a global audience.
Personal introductions with the best companies and agents to fit the needs of your clients
Invitation to our exclusive members-only conferences
Opportunities to connect in private members-only groups on social media
YOU ARE THE CENTER OF EVERYTHING
Real Estate is a personal business, something we take to heart. Demonstrated by how we thoughtfully treat our relationship with you, our utmost priority, you will always be at the center of the Keller Williams universe.
“By agents, for agents,” isn’t just a mantra, it’s our true north. We listen to, strategize with, and execute alongside agents, keeping the elements of success at their fingertips, and their potential within reach.
One agent’s formula for success doesn’t always match another’s. Whether you prefer taking an entrepreneurial approach, require 360° support, or fall somewhere in between, your custom solution is at KW Portfolio.
DIGITALLY COLLABORATIVE
From major training events to meetings with the entire market center and, of course, critical one-on-one coaching sessions, we’ve perfected what it takes to keep business moving wherever you are, creating resources that provide a five-star digital experience.
LIVE AND IN-PERSON
Our market center is always buzzing with energy. Aside from guaranteed camaraderie, you can look forward to hands-on support, in-the-moment training, dynamic collaboration, and a slew of lifelong friends and colleagues.
We believe that servant leadership through training and personal development empowers our associates to become the very best they can be.
Craig Owen
Operating Principal
LOOKING TO THE FUTURE
When you join KW Heritage, you join the most dynamic real estate company in the industry. Our unapologetic devotion to our agents is the driving force behind our success, and systems and delivering the coaching, training, and technology that power your profitable successful real estate business. KW Heritage is a company built by agents for agents. The model and business principles that define us are stronger today than they have ever been. That means more opportunities for you and your family.
GRANT LOPEZ LISA MUÑOZ
GARRET BRANDT STEPHANIE WILLIAMS LAURA VALADEZ
MIKE HERNANDEZ DENNIS MAPLES
STEVE COLLINS ANNA REISWIG
STEVE GALVAN TINA
INNOVATIVE . AGENT-FIRST.
We’re dedicated in providing you with the tools and expertise to grow your business today and well into the future. Your sustained success and collective vision is what drives us, guides us, and gets us up every morning, now for three decades and counting.
JoinUs-beapartofthevisionandgainatrustedpartnertostandby yourside.We’relookingforwardtowelcomingyouhome!
STANDARD ASSOCIATE SPLIT:
The Associate receives 70% of commissions on the first $78,000 adjusted Gross Commission Income (GCI) earned within the Agent’s anniversary year. The Associate may elect to join the KW Heritage-Coaching Program at their own expense. The Associate will then receive 100% of commissions on all transactions- closed during the remainder of the Associate’s fiscal year. At the start of the Associate’s new fiscal year, the commission split resets to 70%. This is approximately $2.6 million in production.
FRANCHISE FEES
All commissions are subject to a 6% franchise fee (paid to KWRI) on Gross Commission Income. The fee is paid by every Associate each fiscal year, up to $3,000. Franchise fees reset at the Associate’s royalty anniversary date.
BOARD DUES SABOR
FOUR RIVERS
KW FAMILY REFERRAL NETWORK
RETIRING FROM REAL ESTATE SALES OR FINDING THE COSTS TOO HIGH?
The KW Advantage:
Stay connected with your KW colleagues and enjoy continued support and professionalism without the financial strain. By joining the KW Family Referral Network, you can maintain your real estate connections and earn income through referrals, all within the supportive environment of the KW community. Once you're ready to engage in real estate sales, rejoin your local KW brokerage with minimal processing fees. We are excited to sponsor your real estate license during this period and look forward to supporting you as you transition to a referral based role. Together, we can continue to achieve excellence and growth.
Significant Cost Savings:
No board dues or MLS fees
No brokerage or franchise fees
No Errors and Omissions insurance fees
Simple and Affordable:
One Time Enrollment Fee: $50
Monthly Fee: $25
Seamless Referral Process:
Easy access to“Automated KWFRN Digital Referral Agreement”. Secure guaranteed referral fees from the referred broker/agent. Receive your commission within 48 hours of KWFRN's receipt.
Requirements:
Maintain an active license with the Texas Real Estate Commission (TREC). Exclusively engage in referral activities (no active real estate activities allowed).
PARTNERS OF KW HERITAGE
