Business Voice Q4 2025

THE MAGAZINE OF HAMPSHIRE CHAMBER OF COMMERCE

BUILDING A STRONGER, GREENER HAMPSHIRE -TOGETHER

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BY ROSS MCNALLY HAMPSHIRE CHAMBER CHIEF EXECUTIVE

Lean growth in action: SMEs leading the way through HSAN

Despite economic headwinds, Hampshire’s SMEs continue to show leadership in sustainability. There could be no better time to establish a commitment to ESG goals which can unlock new business potential and demonstrate forward-thinking growth.

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ABOUT THIS MAGAZINE

Business Voice is a quarterly magazine distributed to around 5,000 members, affiliates and key businesses in the Hampshire region.

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The launch of the Hampshire Sustainability Action Network (HSAN) by Hampshire Chamber of Commerce marks a bold step forward – bringing together businesses committed to practical, peer-led progress on clean growth. The programme is supported by Hampshire County Council, as well as the annual Chamber event ‘Unlocking Hampshire’s Green Potential’ – taking place in Basingstoke.

successes, and develop green skills internally – building a community of practice that inspires action and accountability.

‘Together, we’re turning climate concern into climate action’

HELPING BUSINESS BALANCE

HSAN is built on a simple but powerful principle: the Power of Three. Each participating business identifies its key environmental impacts and commits to three meaningful changes over a three-year period. Supported by expert partners and a resources website, members can share experiences, measure and celebrate

PEOPLE, PLANET AND PROFIT

The first HSAN event welcomed over 30 business leaders who shared insights, challenges, and priorities. What emerged was clear: many SMEs want to act but don’t know where to start. HSAN provides that starting point – without the pressure of accreditation, but with clarity of purpose.

Over time the Chamber aims to have 250 businesses actively participating. Hampshire Chamber is leading by example –proving that clean growth is not just a policy goal, but a shared business ambition. Together, we’re turning climate concern into climate action – one business, one commitment, one conversation at a time.

MODERN PARTNERSHIPS, 170 YEARS IN THE MAKING

Our prestigious 1851 partnerships provide opportunities for you to raise your profile throughout Hampshire and support your brand in a way that suits your business and budget.

An 1851 partnership reflects your place as a leading member of our Chamber. The impact of your work, support, or connections enables us to realise our strategic goals and add value for our network.

Interested

MEMBER NEWS

THE LATEST NEWS AND SUCCESS STORIES FROM CHAMBER MEMBERS

NHS Foundation Trust outlines Green Plan

Hampshire Hospitals NHS Foundation Trust (HHFT) has launched its refreshed Green Plan for 2025–2028, setting out a bold and practical roadmap to deliver sustainable healthcare across its three hospital sites in Basingstoke, Winchester, and Andover. With climate change recognised as the greatest public health challenge of our time, the Trust is taking action to reduce its environmental impact while continuing to deliver outstanding care.

The new Green Plan builds on the strong foundations laid since the trust’s first plan in 2022 and incorporates the principles of the triple bottom line to drive progress while balancing environmental, social and financial outcomes.

HHFT has already made significant strides in embedding sustainability into its operations. Highlights include phasing out desflurane (a high-emission anaesthetic gas), implementing virtual wards and digital outpatient services, installing LED lighting,

‘It is setting a powerful example of how healthcare can lead the way in building a greener, healthier future for all’

and running staff engagement initiatives such as Green Team competitions and active travel events.

The 2025–2028 Green Plan outlines a comprehensive strategy aligned with the NHS Net Zero targets which are 2040 for direct emissions and 2045 for indirect emissions. It is structured around 10 key areas of focus, each with clear objectives and measurable KPIs.

Changing the delivery of care through initiatives such as same-day emergency care, outpatient antimicrobial therapy at home, and digital pre-assessment tools is helping to improve access to services while reducing unnecessary travel and admissions - major additional benefits that underscore the value of putting sustainability at the core of leadership and decision making.

Digital transformation continues to be a cornerstone of the trust’s sustainability journey. The expansion of electronic medical records and virtual health hubs is not only improving efficiency but also reducing the carbon footprint of care delivery.

Travel and transport are also in the spotlight. Hampshire Hospitals has introduced a Sustainable Travel Strategy, e-bike loan schemes, car-sharing platforms, and air quality monitoring systems. The trust aims to reduce single-occupancy vehicle use among staff to 70% by 2028 and to develop a strategy to transition its fleet to zero-emission vehicles by 2027.

The trust has secured £1.4m in grant funding for energy efficiency projects, including LED upgrades and solar installations. Heat decarbonisation plans have

HELPING BUSINESS BALANCE

PEOPLE, PLANET AND PROFIT

been developed for all three hospitals to guide decarbonisation efforts.

Waste reduction and recycling are being tackled head-on. The trust has introduced a Re-home Zone for reusing office equipment, improved pharmaceutical waste segregation, and invested in recycling infrastructure. The Green Plan also champions biodiversity and green space, and Biodiversity Action Plans have been developed for all sites.

Underpinning all of this is a strong governance framework led by a dedicated Sustainability Team and supported by senior leadership. As Adam Tewkesbury, Head of Sustainability at Hampshire Hospitals, puts it: “Delivering our Green Plan is essential not only to reach net zero, but to improve patient care, reduce waste, and ensure long-term value for the NHS. It requires commitment, collaboration, and continuous progress.”

With its new Green Plan, Hampshire Hospitals is not only meeting its statutory obligations, it is setting a powerful example of how healthcare can lead the way in building a greener, healthier future for all.

Alex Barrett joins Community First to help the charity grow

Leading Hampshire charity Community First has appointed Alex Barrett as its new Chief Operations Officer, to help the organisation grow, adapt and support even more people across the region.

Community First works in partnership with local authorities, health services, and voluntary groups to improve the lives of people in Hampshire.

The charity supports hundreds of community organisations every year, helping them access funding, recruit volunteers, develop services, and build stronger, more connected local networks.

‘Alex brings a great mix of commercial insight and community spirit’

It also runs vital services directly, including community transport, youth and wellbeing projects, training, and volunteer development across towns and villages from the New Forest to Havant and beyond.

Alex joins the team with more than two decades of commercial experience, having held senior roles at Merlin Entertainments and Quidos, a government approved accreditation scheme for the energy efficiency sector.

Most recently, he spent nine years helping to grow a marine engineering business.

Originally from Dorset, he moved to Hampshire in 2022 and became a trustee in his local community group – an experience that inspired his move into the charity sector.

Alex said: “I’ve worked in high-growth businesses and built strong teams, but I wanted to apply those skills to something that really matters to people. Community First stood out because it’s all about making life better for everyone and there’s a real opportunity here to make lasting change.

“My focus is making sure our wide range of services are sustainable, better connected, and more accessible, especially through smarter use of technology and partnerships. We want people to know what support is available, no matter where in Hampshire they live.”

Alex’s appointment comes at a time when demand for support is increasing across the voluntary sector. He is keen to explore how Community First can diversify income, broaden access to services, and grow its impact, while keeping people at the heart of everything it does.

With Alex’s expertise the organisation also hopes to create more mutually beneficial partnerships between businesses and charities through it’s ‘Building Connections’ programme. This connects local businesses with voluntary organisations through volunteering, skillsharing, donations and training.

Chief Executive of Community First Tim Houghton said: “Alex brings a great mix of commercial insight and community spirit. With the pressures many local groups are under, from rising costs to changing funding models, it’s more important than ever that we think sustainably, act collaboratively, and continue evolving. We’re thrilled to welcome Alex as we take the next step in strengthening the voluntary and community sector across Hampshire.”

Alex Barrett, new Chief Operations Officer Community First

Scheme to educate region on how to recycle aerosols

As part of a pioneering initiative to improve the recycling rate of postconsumer aerosols, a threemonth analysis project commenced in June to gather valuable kerbside waste composition data from households across Solihull.

Funded by Alupro through the Aerosol Recycling Initiative (UKARI) and facilitated by Suez recycling and recovery UK (SUEZ), the initiative will see fully comingled material streams analysed by Sherbourne Recycling, who operate one of the world’s most advanced material recycling facilities. Current capture, sorting and recycling volumes will be measured, with a specific focus on aerosol containers.

Once complete, a targeted communications programme will be rolled-out to households across the region, promoting best practice recycling guidance. With the specific aim of improving education and driving positive behavioural change, collection data will be closely monitored to measure the direct impact of proactive communications.

The data will be combined with insight from two further local authority trials. Alongside measuring the real-world impact of communications on consumer recycling behaviour, the programme aims to provide a representative picture of the UK’s residual waste composition.

Tom Giddings, Executive Director of Alupro, said: “Research suggests that householders are widely unsure about how best to recycle aerosols, sighting concerns over pressurised containers as a major factor. As a result, far fewer units are collected than most other forms of metal packaging.

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“Gathering data and understanding waste composition is an important first step in tackling the issue. Thanks to our collaboration with SUEZ, we’ll be able to not only access this valuable insight, but also test the direct impact of communications initiatives on consumer recycling behaviour.”

‘We are always looking to increase our recycling rates and make it easier for our residents to do the right thing’

Tom Merry, Commercialisation & Innovations Manager at SUEZ recycling and recovery UK, added: “In a post-DRS world, new targets set to be announced under EPR legislation will require 50% of aluminium packaging (excluding beverage cans) to be collected for recycling. It’s therefore imperative that we maximise the recycling rates of aerosols, through establishing a baseline recycling rate and improving public understanding.

“We’re pleased to be working with Alupro to drive forward this initiative and aim to share best practice with the sector through our research findings.”

Solihull Council’s Cabinet Member for Environment and Infrastructure, Cllr Ken Hawkins, added: “We are always looking to increase our recycling rates and make it easier for our residents to do the right thing. Thanks to our state-of-the-art recycling facility, we have successfully introduced mixed recycling and soft plastics recycling. I am hopeful that this latest initiative will help increase aerosol recycling too.”

L-R: Tom Giddings, Alupro; Layla Shannon, Sherbourne Recycling; Richard Dobbs, Sherbourne Recycling; Jennifer Hale, Suez; and Kevin Edgar, Tata

IT experts assist firm with Cyber Essentials certification

Romsey-based Hampshire Business Computers supported Evolution Measurement, a leading measurement solutions company, in achieving their Cyber Essentials certification.

Cyber threats are constantly evolving and attacks are becoming increasingly frequent –particularly with the rise of AI-driven technologies.

Evolution Measurement were looking for additional ways to protect sensitive data, to meet the cybersecurity requirements for tenders and to ensure regulatory compliance. Adhering to Cyber Essentials guidelines and achieving certification was recommended as a suitable solution.

Cyber Essentials is the government’s de facto IT security certification and is often a standard requirement for contracts and tenders as it verifies a reduced cyber risk.

‘HBC keeps us up to date on the latest cybersecurity threats and provides practical, cost-effective solutions’

Hampshire Business Computers (HBC) guided Evolution Measurements through the process and after a couple of days the certification was achieved.

Neil Cardinal, General Manager at Evolution Measurement, said: “We have partnered with HBC for over 18 years – both at Evolution Measurement and at a previous company. They support our UK-based global operations and have consistently been responsive, reliable and proactive.

We typically receive a response within 30 minutes and urgent issues are handled immediately. HBC keeps us up to date on the latest cybersecurity threats and provides practical, cost-effective solutions. They are friendly, efficient and a pleasure to work with.

The Cyber Essentials certification process was seamless. HBC managed everything and all we had to do was review and approve. We are very happy with the results and the continued partnership.”

Ed Best, Account Manager at Hampshire Business Computers, added: “We have had the pleasure of supporting Evolution Measurement since their inception. As the company has grown significantly, we now provide comprehensive IT support, hardware and cybersecurity solutions across their UK, EU and US operations.

“To ensure business continuity, we conduct annual system recovery tests, giving

confidence that critical data can be restored quickly in the event of an incident.

“Their Cyber Essentials certification further strengthens their cybersecurity credentials,

helping to prevent data breaches. It also demonstrates to their customers that they have taken proactive steps to secure their systems and maintain compliance with industry standards.”

Neil Cardinal, of Evolution Measurement and Ed Best, of Hampshire Business Computers

HELPING BUSINESS BALANCE PEOPLE, PLANET AND PROFIT

What we can do to make transport work better for us

By Natalie Martin, Growth and Partnerships Manager, Sustrans

Diversifying transport

Where once ‘green transport’ was seen as a costly ideal, now climate and sustainability has rocketed into our everyday, and there is a broad consensus that reducing transport emissions is not only necessary but also gives a competitive advantage. Transport links us all and it’s the largest source of greenhouse gas emissions in the UK at 29%. There’s no ignoring it.

As a nation, we’ve jumped on the electric charging boom, with the number of chargepoints growing by 27% between 2024 and 2025. However, at-source electricity production emissions, tyre and brake dust pollution, mineral mining for batteries, additional vehicle weight, and end-of-life recycling difficulties all mean EVs can only ever be part of the solution.

To address the eye-watering £30.8bn that congestion costs the UK economy per year, or the £7.4bn a year cost of physical inactivity, we have to look to a wider range of solutions.

Better integrated transport

Years of prioritisation of road infrastructure over other forms of transport have reinforced car dependency and left the UK public transport system flagging far behind that of our European neighbours.

The government’s Integrated National Transport Strategy seeks to address this. In the meantime, some areas are taking matters into their own hands. Nottingham introduced the first Workplace Parking Levy in Europe. By 2022, it had raised £90m and secured

hundreds of thousands of inward investment for sustainable transport across the city, vastly reducing CO2 emissions.

In 10 years, 2,600 new companies were created in Nottingham with 67% of businesses that relocated there quoting good transport links as a factor in their decision.

Logical deliveries and service schedules

The number of deliveries has exploded in recent years, with competitors racing for their share in the market and, consequently, space on our roads.

Switching the ‘last-mile’ part of the delivery to sustainable transport like cargo bikes could not only make deliveries more efficient but could transform towns and cities, making them cleaner, quieter, more vibrant places to live and work. In the Netherlands, DHL already makes 60% of inner-city deliveries by cargo bike.

Optimising supply chain logistics can have positive, knock-on consequences. A recent logistics initiative by Hampshire Hospital NHS Foundation Trust achieved a 972kg projected annual reduction in CO2 and >30% reduction in delivery days. Time handling goods went down and air quality improved at their sites.

People-friendly places

Realising that roads create more traffic and that much of the traffic is travelling through, not to, their centres, enlightened cities across the world are reclaiming public spaces and making them more accessible, more attractive, and safer.

And it’s working. Ghent’s carefully curated Circulation Plan has increased cycling levels, reduced car ownership and road injuries; public satisfaction is high, and businesses are thriving.

The City of Rochester in New York spent $22m replacing a highway with a two-lane street with parking and cycle lanes, creating space for $229m of development whilst increasing walking levels by 50% and cycling by 60%. Smaller-scale initiatives have also had positive effects: the weekend pedestrianisation of Shrewsbury’s town centre led to 25% more sales. Businesses can become people-friendly places too by creating a positive travel culture for their staff and visitors, allowing travel choice and prioritising sustainable travel.

In 2024, 9.61 billion vehicle miles were travelled and 534 serious or fatal injuries occurred on Hampshire’s roads. Investing in one form of transport is not working. It’s time to diversify and make transport work for us.

‘Enlightened cities across the world are reclaiming public spaces and making them more accessible, more attractive, and safer’

Buchanan St, Glasgow

25 years of ethical lending and financial inclusion

This year, Parity Trust marks 25 years of ethical lending to individuals who are often excluded from mainstream finance. In such a significant milestone year, Parity Trust collaborated with The Guildhall Trust to host a special event.

With a longstanding commitment to social impact, the two organisations united around a shared mission - to challenge inequality and spark meaningful change through inclusive housing solutions and creative engagement.

Held at Portsmouth Guildhall, the event featured contributions from leaders working across housing, the arts, and local government. Speakers included Naomi Kingsley from London Rebuilding Society, Chris Bailey from Action on Empty Homes, Jinx Prowse of Music Fusion, and Councillor Suzy Horton of Portsmouth City Council. Together, they explored how to overcome barriers in both the housing sector and the creative economy, highlighting practical initiatives and lived experiences that drive long-term change.

Commenting on the event, Sandeep Sesodia, CEO of Parity Trust, said: “It was wonderful to have our professional and business partners mark this occasion with us. For the past 25 years, we’ve provided access to ethical finance that improves homes and transforms life for individuals and families.

“Looking ahead, we are committed to working closely with our local authority partners to tackle one of the toughest housing challenges we face today, empty homes. With

housing waiting lists growing at an alarming rate, this is where we believe we can have the greatest impact in the years to come. There are currently over one million empty properties in England. An untapped resource in the fight against both the housing crisis and climate change.”

This event marked not only a celebration of Parity Trust’s 25 years of socially responsible finance, but also a call to action highlighting the need for more collaborative, cross-sector approaches to tackling inequality.

The power of collaboration

footprints. Improving the energy efficiency of existing homes is one of the most impactful ways we can fight climate change.

Breathing life back into empty homes

Addressing complex societal challenges like sustainability in housing, requires more than isolated efforts. It demands collaboration across sectors and regions. The partnership that Parity Trust has created for the empty homes initiative is a model of how organisations can pool expertise, networks, and resources to drive systemic change.

Finance for greener homes

Poorly insulated homes contribute around 20% of the UK’s total greenhouse gas emissions. Whether it’s reducing carbon emissions or supporting healthier, more equitable communities, the way we finance and manage our homes is central to achieving environmental and social goals.

At Parity Trust, sustainability is not just a guiding principle, it’s built into our ethos. Our long-standing Home Improvement Loan is designed to help homeowners and landlords invest in a range of improvements, energyefficient upgrades and retrofits which will help to reduce energy bills while lowering carbon

Our motto for this initiative is “Recycling Funds to Recycle Empty Homes back into use”. Bringing empty homes back into use is not just socially responsible, it’s also significantly more sustainable than building new. Retrofitting existing homes reduces the need for raw materials, cuts down construction emissions, and prevents urban sprawl. It also revives communities, stimulates local economies, and increases housing stock without expanding our carbon footprint.

In collaboration with London Rebuilding Society and Action on Empty Homes, Parity Trust is part of a coalition working to unlock the potential of these properties. This work, currently in its infancy, will involve financing, advocacy, and practical support to help turn empty houses into warm, safe, and energyefficient homes.

A triple bottom line approach

Parity Trust’s work is a practical example of the “triple bottom line” balancing people, planet, and profit. By financing greener homes and bringing empty properties back into circulation, we are delivering long-term value for homeowners, communities, and the environment.

As we look toward a more sustainable economy, it’s clear that the future of housing must be efficient, inclusive, and collaborative. Parity Trust is helping lead the way – one home at a time.

Andy Grays, Chief Executive at the Guildhall Trust and Sandeep Sesodia, Chief Executive of Parity Trust

The Parity Trust Team L-R: Michele Leigh, Emily Varney, Nick Webb, Kim Higgs and Sandeep Sesodia

Lion Commercial Cleaning take pride in being green

Lin 2000 when founder Nik Shore, then a pub owner, bought a cleaning company franchise at a Manchester trade show.

Two years later, he decided to go it alone, building his own network of local clients. His son, Max, was involved from the start. At 17, he was scrubbing floors between seasonal jobs as an Ibiza club rep, restaurant manager and cocktail bartender. By 2022, he was at Lion full-time, helping to grow the family business into a trusted team of 40 to 50 part-time staff serving a wide range of industries.

Operating from Director General’s House, Rockstone Place, Southampton, Lion has developed a client list that includes aerospace, logistics, legal firms, training providers, football clubs, warehouses, charities, doctors’ surgeries, theatres, racecourses and other hospitality venues.

turnaround or a two-hour evening slot in a solicitor’s office. Whatever the need, we’ll visit the site to see it for ourselves at the outset and aim to create a bespoke specification that embodies attention to detail and offers unbeatable value for money and excellence.”

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“Anywhere with an office,” said Max. “From high-end restaurants to specialist music lighting companies, we always take a customised approach each time. We appreciate and fully understand every business is different, so every cleaning plan should be different too. A client might need seven visits a week or just a quick twice-a-week clean. They might require

Lion team members are trained not just in cleaning techniques but in safe working practices from working at height to using ecofriendly products correctly. “We’re extremely proud to have been called the ‘Greener Cleaner’ for a while,” said Max. “Twenty-five years ago, green, eco-friendly products existed but didn’t work as well as traditional ones and were more expensive. Now they’re as good, if not better. We use probiotic cleaners that reduce infection risk, vacuum cleaners that run on 30% less energy and microfibre cloths that reduce plastic waste. For a long time now, we’ve also only used bin bags that are made from 100% recycled plastic. We wear the UK’s first carbon-neutral gloves and insist on other biodegradable products from our suppliers as standard. We make sure our vehicles are green, with low CO2 emissions. And we help clients measure their own sustainability performance by tracking waste reduction and energy use month by month. This helps to support their certification goals standards.”

From its Southampton base, Lion’s heartland is a ‘south coast triangle’ extending broadly from Bournemouth in the west along to Bognor in the east and up to Basingstoke.

“We offer a simple guarantee: no missed days, ever,” said Max. “We work on Christmas Day for our restaurant clients and we’ve even deployed our 4x4 all-weather vehicles to ensure we can reach premises in safety during bad weather including floods. We needed to manage two metres of wading depth during the Millbrook floods in Southampton a few years ago to get to a travelling circus that was temporarily located in a field. We got there and did the work. We can go anywhere.”

When you consider the good qualities of a lion, you might think of strength, leadership and confidence, not mops, microfibre cloths and biodegradable gloves.

But Max says the business’s success is down to a combination of all those qualities, adding: “We want to be the Lion in your officestrong, reliable and working quietly in the background to keep things clean so you can focus on running your business.”

After 25 years as a Hampshire Chamber member, Lion has many long-standing client relationships locally. Asked about plans for the next five years, Max said: “More and more offices are paying attention to being green and ecofriendly and so we want to continue building on our reputation as the Greener Cleaner. There’s no limit to how much we can grow.”

Max Shore, Lion Commercial Cleaning

Inaugural golf day is a success

Aquabecco Ltd recently hosted its first-ever Charity Golf Day, bringing together local businesses, clients, and community partners for a day of friendly competition and fundraising at Weybrook Park golf club, in Basingstoke.

The event was held in support of Safe Haven Mental Health Project, a local mental health charity working to raise awareness, reduce stigma, and provide early intervention support for those struggling with mental health challenges.

Adam Fitzgerald, a Director at Aquabecco, said: “Thanks to the generosity of our participants and sponsors, we raised over £500 for Safe Haven Mental Health Projects ongoing work in the community. From team entries and raffles to on-course challenges, the day was a fantastic success – both on and off the

green. At Aquabecco Ltd, we believe that mental health deserves the same attention and care as physical health.

Supporting Safe Haven Mental Health Projects aligns with our values of investing in people, not just projects. We’re proud to give back to a cause that’s making a real difference locally.

“We’re also excited to announce that Aquabecco Ltd will be hosting another Charity Golf Day in July 2026, this time to raise funds for diabetes awareness and support services. We hope to build on this year’s success and bring even more of Hampshire’s business community together to support a cause that touches so many lives.

We'd like to thank everyone who joined us, donated prizes, and helped make the day so special. Planning is already underway for next year’s eventand we’d love to see you there.”

The Charity Golf Day raised over £500 for Safe Haven Mental Health Project

Film Expo South is putting sustainability in the spotlight

In the dynamic world of film and creative media, sustainability is fast becoming more than a trend – it’s a necessity. But while many organisations focus on carbon audits and green certifications, Film Expo South is leading with something more powerful: community-driven, creative sustainability.

Based in the South of England, Film Expo South is showing the wider industry what it means to build a circular, connected and environmentally conscious creative economy – without compromising on vision or storytelling.

Sustainability that starts with sharing

At the heart of Film Expo South’s approach is a simple idea: don’t discard – redistribute. Instead of allowing sets, props, costumes and materials to go to waste after a single use, the organisation is committed to reusing, repurposing, and sharing assets across productions and communities.

Film props and scenic pieces from various productions and theatre shows are carefully stored, adapted, and reintroduced into new creative contexts – minimising waste while maximising value. Costumes are offered to designers across multiple productions or passed on to costume houses for reuse – ensuring that garments have a second and even third life.

Gillian Tully, Film Expo South, said: “We believe in sustainability not just as a responsibility, but as a mind-set. When we reuse and share, we extend that story, reduce our footprint, and support others in the process.”

From film sets to festive cheer

What sets Film Expo South apart is that their sustainability work goes beyond the boundaries of the screen. Many of the materials they save and repurpose find new life in local community projects – especially in charity Christmas events and local theatre productions.

Large set pieces originally designed for film or commercial shoots have been creatively reworked for festive displays, school performances, and non-profit events, helping organisations that might not have the resources to create these from scratch.

This community-first approach reflects a broader commitment to inclusivity and access –making high-quality creative materials available to those who might otherwise go without.

Collaborating across the creative landscape

Film Expo South’s model proves that environmental responsibility doesn’t have to be expensive or complicated – it simply

requires forethought, organisation, and a willingness to collaborate.

By forging strong partnerships with costume houses, local councils, theatre companies, and creative freelancers, Film Expo South has built a network where materials, knowledge, and support flow in both directions.

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reduce the carbon footprint of the wider film industry when filming in the region, but also help build the creative economy and be beneficial to local communities and local suppliers.

Leading By example

Plans are now underway to expand this impact through a new resource-sharing hub, designed to connect productions with available props, costumes, and set pieces across the region. This will formalise the already successful practice of asset reuse and allow smaller productions to access professional-grade materials at minimal environmental and financial cost.

But that’s not all – we support Buy Local Buy Local Cast, Buy Local Crew, and Buy Local Suppliers – that in itself will not only

In an industry that often celebrates spectacle, Film Expo South is quietly doing something radical: making sustainability practical, creative, and communal. Their efforts are not about box-ticking – they’re about embedding values into the very structure of how films and events are made.

By viewing sustainability through the lenses of community, creativity and conservation, Film Expo South is writing a new script for how the film industry – and the wider creative sector – can operate.

Because for them, it’s not just about making films more sustainable. It’s about making the entire creative ecosystem more connected, more resourceful, and more generous.

Chamber member invited to meet Prime Minister

Chamber member International Trade Matters was invited to join Prime Minister, Sir Keir Starmer, and Secretary of State for Business and Trade, Jonathan Reynolds, at an exclusive event to launch the government’s ‘Backing your Business’ plan for small and medium sized businesses.

Held in Swindon on 31 July, the event brought together a small, select cohort of UKbased SMEs to hear about and discuss the new plan. Setting out a long-term direction for the government’s support for smaller firms, the plan places growth and productivity potential at its core, including actions relating to access to finance, late-payment reforms, business support and digital modernisation.

Qing Lin from International Trade Matters, who attended the invitation-only event, is a seasoned advisor specialising in global expansion and relations, as well as being an expert on the Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP).

She was invited as a specialist advisor in IT and global trade readiness, reinforcing International Trade Matters’ position as a credible partner in digital and export transformation for SMEs.

Qing Lin took the opportunity to question the Prime Minister about whether the government remains committed to supporting international trade for SMEs, particularly amid current geopolitical tensions.

He enthusiastically affirmed the government’s commitment and continued backing for international trade support, promptly calling in Business Secretary Jonathan Reynolds to join the conversation. As a result, and following subsequent contact with the Department for Business and Trade, senior officers have expressed support and interest in collaborating with International Trade Matters, particularly on SME projects relating to the CPTPP.

‘Agreements like CPTPP are part of the opportunity, but the real impact will come when we translate policy into action’

Commenting following the event, Qing Lin said: “It was a privilege to be invited, alongside fellow SMEs, to meet with the Prime Minister to highlight the urgent need to support UK SMEs in trading internationally. We are deeply committed to levelling the playing field

so that SMEs, not just the largest corporations who can access global markets, grow with confidence and contribute meaningfully to the UK’s economic future.

“That means more than signing trade agreements. It means providing practical, accessible support that helps businesses understand, navigate and succeed in international trade.

“Agreements like CPTPP are part of the opportunity, but the real impact will come when we translate policy into action, with focus on locally, sector by sector, business by business as it's essential for government to engage with experts like us to implement it, as we live and breathe international trade.”

International Trade Matters brings together a team of highly experienced specialists with a combination of regional, industry sector and export-function expertise, ensuring access to exactly the right support and knowledge at each stage of the export journey. They work with Chambers of Commerce, Government Bodies and Local Authorities, providing important trade services including logistics, translations and recruitment. With decades of experience in developing and facilitating business all over the world, their experts deliver international trade-focused training, mentoring, audits and bespoke packages.

Qing Lin from International Trade Matters meets with Prime Minister Sir Keir Starmer

Fire warden training: Why every workplace needs it

All workplaces require a current, comprehensive Fire Risk Assessment.

This legal requirement not only identifies the hazards within your premises but also shapes the safety measures and training needed to protect people and property.

A good assessment should highlight the importance of well-trained fire wardens, individuals equipped to put safety plans into action when it matters most.

Fire warden training is not just a box to tick – it’s a vital part of workplace safety. Every year, fires in offices, schools, hotels, and industrial settings pose serious risks to lives and property. Trained fire wardens serve as the frontline defence, helping to prevent fires, manage evacuations, and respond effectively when the unexpected happens. For organisations, investing in fire warden training is more than compliance – it is a commitment to safety, confidence, and peace of mind.

Legal compliance: Meeting your obligations

In the UK, fire safety is a legal requirement. The Regulatory Reform (Fire Safety) Order 2005 mandates that businesses appoint enough trained fire wardens to support on-site safety measures. The Health and Safety Executive (HSE) also require proactive steps to prevent fires and ensure emergency procedures are in place.

Providing fire warden training helps businesses meet these obligations, reduces the risk of fines and demonstrates a proactive approach to protecting employees and visitors. But compliance is just the beginning.

Enhancing workplace safety

Trained fire wardens do more than follow regulations –they actively improve safety. They can learn to identify hazards, implement preventative measures, and respond swiftly during emergencies.

From managing evacuations to confidently using fire extinguishers, fire wardens foster a culture of safety. Their presence encourages staff to report risks and maintain high standards of fire prevention. Confidence, knowledge and readiness are the cornerstones of effective fire safety.

Protecting lives and property

The ultimate goal of fire warden training is safeguarding people and property. Fire wardens ensure safe evacuations and help contain fires, reducing injury and damage. Their quick actions can protect valuable equipment, infrastructure, and the environment. For businesses, this means continuity and resilience. Preventing or mitigating fire-related incidents reduces downtime and costly disruptions.

Tailored training for All staff

Effective fire safety training is not one size fits all. All employees, including part-time staff and contractors, should be trained in prevention, emergency response, and safe equipment use.

By Jo Scarth (pictured), Operational Director at 3SFire CIC

Training should include:

• Raising the alarm

• Following escape routes

• Assisting those with disabilities

• Using fire extinguishers and blankets

• Understanding fire doors and machinery shutdown procedures.

Hands-on training ensures staff are ready to act in a real emergency.

Keeping knowledge current

Training should begin on day one and continue through regular refresher courses at least annually. In high-risk environments or workplaces with vulnerable individuals, refresher training should be more frequent.

Fire risk assessment: The foundation of safety

Training alone isn’t enough. A thorough Fire Risk Assessment identifies hazards, evaluates risks, and establishes controls. It is the foundation of a safe, compliant workplace.

Conclusion: Knowledge saves lives

Fire warden training can save lives, protect property, and ensure legal compliance. More than that, it builds a culture of safety, empowering staff to act with confidence and responsibility. But training must sit on a solid foundation: a robust, up-to-date Fire Risk Assessment.

Together, these two elements form the cornerstone of fire safety. For organisations, they provide more than compliance – they safeguard people, protect business continuity, and deliver lasting peace of mind.

For further information please contact 3SFire on: T: 02380 626851

E: info@3sfire.co.uk

W: www.3sfire.co.uk

CHAMBER NEWS

ADVICE, NEWS AND UPDATES FROM THE CHAMBER

Business Expo dates for your diary – don’t miss out!

Hampshire Chamber of Commerce is proud to support the upcoming B2B Expos across the region – designed to bring together local professionals, spark new connections and fuel growth across the county.

As part of our continued commitment to supporting businesses across Hampshire, Hampshire Chamber of Commerce is delighted to once again partner with B2B Expos for a series of high-impact, face-to-face networking events taking place in Basingstoke, Southampton, Portsmouth and Winchester. These expos are designed with local businesses in mind – offering a platform to showcase products and services, meet potential customers, explore partnerships, and stay connected to the wider business community.

Whether you’re a sole trader, an SME or part of a larger organisation, these free to visit events are an invaluable opportunity to broaden your network, keep your finger on the pulse and raise your local profile.

UPCOMING BUSINESS EXPOS ACROSS HAMPSHIRE:

• Basingstoke Business Expo 6 November, Apollo Hotel

• Southampton Business Expo 27 November, Hilton Hotel at Utilita Bowl

• Portsmouth Business Expo 5 February, The Village Hotel

• Winchester Business Expo 12 February, voco Hotel

We’re also pleased to be hosting the speed networking sessions at each event. It’s the perfect way to break the ice, practice your pitch and leave with a pocket full of business cards and new connections.

The expos themselves are completely free to attend and feature a mix of local exhibitors, expert speakers and networking opportunities.

You’re welcome to drop in at any time between 10am–2pm.

For those looking to take things a step further and exhibit, we’re pleased to share that Chamber members receive an exclusive £100 discount off the cost of a stand, simply contact Gemma Brett via gemma@b2bexpos.co.uk to find out more. Exhibiting is a brilliant way to showcase your business to hundreds of decision-makers and position yourself as a goto provider in your industry.

As our region continues to grow and evolve, events like these play a crucial role in keeping our business ecosystem connected, innovative and resilient. They create space for ideas to be shared, introductions to be made and long-term partnerships to take root.

So, whether you’re just starting out or you’ve been in business for years, we’d encourage you to join us. Come along, say hello, meet some new faces and let’s grow Hampshire’s business community together.

You can find out more, register to attend for free, or book a stand at: www.b2bexpos.co.uk/hampshire

The Power of the BCC Quarterly Economic Survey

By Stuart Morrison (pictured), British Chambers of Commerce.

Imagine trying to navigate a stormy sea without a compass. That’s what economic policy looks like without reliable, real-time data from the businesses that live and breathe the economy every day.

Politicians often speak of ‘evidence-based decisions’. But where does that evidence come from? One of the most trusted sources is the BCC Quarterly Economic Survey (QES), the UK’s largest and longest-running survey of business sentiment.

For Hampshire businesses, taking part is more than just filling out a form. It’s a way of ensuring that the challenges and opportunities faced locally are factored into decisions at the very top.

A 5000-firm compass

Launched in 1989, the QES is now completed by more than 5,000 businesses each quarter. It covers every sector, region and size of enterprise. It asks practical questions: Are sales up or down? Are firms looking to hire, or cutting back? Do companies expect to invest, or are they holding off?

This provides something rare: a living picture of the UK economy as businesses experience it, not as retrospective statistics report it. GDP figures are released months after the fact. Employment data lags behind reality. By the time those numbers appear, the world has moved on. The QES, by contrast, is a leading indicator, it shows where we are heading, not where we have been.

It’s no coincidence that the Bank of England, HM Treasury, the Office for Budget Responsibility and the IMF all cite the QES in their deliberations.

Why Hampshire’s voice matters

Hampshire is an economic heavyweight. From aerospace in Farnborough, to marine engineering in Portsmouth, digital firms in Basingstoke and world-class education in Southampton. It is a microcosm of the modern British economy.

Without representation from regions like Hampshire, the unique pressures on local firms can be overlooked. Consider:

‘When Hampshire firms take part in the QES, they insert their experiences into the national conversation’

• Labour markets

from those in the Midlands or Scotland.

• Export conditions – maritime and defence sectors face hurdles specific to global supply chains.

• Infrastructure priorities – Hampshire’s digital infrastructure, transport links and green technology needs are distinctive.

When Hampshire firms take part in the QES, they insert their experiences into the national conversation. Without those voices, policymakers are left with an incomplete picture.

From data to influence

But what difference does one survey make?

The answer is: quite a lot.

During the pandemic, rapid feedback through the QES helped make the case for furlough, business rates relief and government-backed loans. Without it, policymakers would have been flying blind.

Or take recent spikes in inflation. Long before official data confirmed the squeeze, QES results reported rising cost pressures. That evidence strengthened the case for targeted support with energy bills and supply chain disruption.

In both cases, the QES translated the scattered experiences of thousands of firms into a coherent signal that could not be ignored.

The call to action

Smart economic policy depends on good data and a willingness to face reality as it is. The QES embodies that principle. It strips away anecdote and ideology, replacing them with systematically gathered evidence from the ground.

For Hampshire businesses, completing the survey takes just a few minutes each quarter. But those minutes amplify into national influence. They influence how policy is designed to support growth, investment and jobs. And they ensure that decisions in Westminster are informed by the realities of businesses across the UK.

So when the invitation to take part in the Quarterly Economic Survey arrives, don’t dismiss it as paperwork. See it as a chance to ensure that when the country charts its course, Hampshire is not left off the map.

For further information on the QES please scan the QR code.

– recruitment challenges in Hampshire may look very different

Roadshow puts technology in the hands of pupils

By Jackson Ottley, Coordinator, Tech Truck,

South Hampshire College Group

Tech+Tour is a collaborative educational roadshow which aims to inspire visitors into considering careers in industries such as Maritime & Freeport services, Logistics, Health & Social Care, Creative Arts and Engineering through showcasing innovative equipment used in those industries and allowing visitors to get hands on and use the technology.

Delivered by five local colleges (South Hampshire College Group, Brockenhurst College, City of Portsmouth College, Isle of Wight College & HTP Apprenticeship college) alongside the South Coast Institute of Technology and Hampshire Chamber of Commerce, Tech+Tour has attended more

than 200 events, including 30+ individual schools, since launching in 2023 engaging with over 28,000 people in the process.

Through showcasing and allowing visitors to get hands on with innovative technologies utilised in LSIP priority industries, Tech+Tour promotes practical and hands on learning whilst breaking down stereotypes visitors may have of the industries.

The goal of the project is to inspire visitors to pursue careers in LSIP priority industries and to fill skills gaps within the Solent region. With a target age of 14+, Tech+Tour reaches its demographic through educational workshops at schools, colleges, careers fayres, guides and scout groups along with NEET groups and youth hubs where visitors learn

about the industries before getting hands on with technology.

As of July 2025, Tech+Tour has branched out into the business world, running free workshops for businesses at Fareham College which provides opportunities to upskill staff on new technologies, network with other companies, access T-Level, apprenticeship and Work Experience opportunities along with business innovation support from South Hampshire College Group.

These workshops also provide an opportunity for companies to voice their needs and skills gap within their industries and how Tech+Tour can support them.

So far in 2025, 95% of visitors have found their experience to be educational and helpful. Before our workshops, 71% of visitors could say they were knowledgeable about the focused industries.

However, post workshop that number rose to 86% with 71% of attendees considering careers in one of the LSIP priority industries. On board, Tech+Tour showcases the latest innovations in robotics, UAV’s, 3D printing, extended reality, hydrogen power, artificial intelligence and simulation training with attendees having the opportunity to get hands on, learning how each technology works, how to operate it and how it is or can be used in our focused industries.

On board the Tech+Tour roadshow

CHAMBER GLOBAL

SUPPORT AND ADVICE TO BUSINESS IN ALL AREAS OF INTERNATIONAL TRADE

Doing business in Africa: The key things to consider

By Carl Garrod, Director - African Growth

Africa is increasingly on the radar of UK businesses –and rightly so. From fast-growing urban markets and expanding digital infrastructure to regional trade integration and a rising middle class, the continent presents a range of growth opportunities that are hard to ignore.

But moving from interest to action isn’t always straightforward. Africa is vast, diverse, and often misunderstood. It’s not a single market – it’s over 50, each with its own political, cultural and regulatory nuances. That complexity can catch even seasoned exporters off guard.

For UK firms considering Africa, there’s no one-size-fits-all approach. But there are a few key questions and principles worth bearing in mind:

1. Where – and why there?

Starting with the whole continent in mind can feel overwhelming. Narrowing down to one or two initial markets is essential. Ghana, Kenya, Morocco, and Rwanda often attract early movers because of relative stability, improving ease of doing business, and openness to international partnerships.

But the right choice depends on your sector, product, and capacity. Avoid the trap of chasing the biggest GDP – relevance and regulatory alignment often matter more than headline numbers.

2. What’s the local demand?

‘Local partnerships are not optional. They’re the cornerstone of almost every successful market entry in Africa’

Many UK businesses assume they can transplant their existing offer into African markets with minimal adjustment. In reality, adaptation is often needed – whether to pricing models, packaging, payment terms or even the core product.

Spending time understanding how your product or service is used (or could be used) in local contexts is critical. Some of the most successful UK firms in Africa are those that made early changes based on real conversations with local buyers.

3. Who are you partnering with?

Local partnerships are not optional. They’re the cornerstone of almost every successful market entry in Africa.

Whether it’s a distribution partner, joint venture, or local sales agent, trusted relationships matter – not only to navigate bureaucracy but to build credibility. Due diligence is essential, but so is time spent on relationship-building. In many markets, that’s a precondition for progress.

4. Are you patient enough?

Africa rewards strategic thinking and long-term engagement. If your business is driven solely by short-term targets, you may struggle.

Kenya

Decision-making can be slower than in the UK, and payment cycles may differ. But companies that treat Africa as a long-term investment –and stay visible even when conversations stall – tend to gain trust and traction over time.

5. Are you set up to deliver?

Once demand is created, it must be fulfilled. Logistics, after-sales support, and pricing transparency all play a role.

It’s easy to underestimate the infrastructure challenges that still exist in parts of the continent – or to assume that digital delivery models will work the same way as they do in Europe. Planning for operational delivery is just as important as market entry.

For all the talk of “emerging markets,” it’s worth remembering that African economies aren’t waiting passively for foreign involvement.

Many are growing under their own steam, led by local entrepreneurs, tech innovators, and a young, ambitious workforce. The opportunity for UK firms lies in working with – not just selling to – these markets.

Getting Africa right takes time, insight, and adaptability. But for UK businesses willing to invest in understanding, the rewards can be lasting and significant.

As the global economy shifts, those who engage early and thoughtfully are likely to be better positioned than those who wait on the sidelines.

The Kenyatta International Convention Centre in Nairobi,

UNLOCK YOUR TEAM’S POTENTIAL

TRAINING COURSES (VIRTUAL)

CHAMBER POLICY

REPRESENTING OUR MEMBERS LOCALLY, REGIONALLY AND NATIONALLY

Companies House to roll out identity verification

Companies House (CH) are phasing in identity verification over 12 months to make things simpler for companies and business owners. CH confirms that from Tuesday 18 November 2025, legal requirements for directors and people with significant control (PSCs) of companies to verify their identities will begin.

From 18 November 2025:

• New directors will need to verify their identity to incorporate a company or be appointed to an existing company.

• Existing directors will need to confirm they have verified their identity at the same time as they file their next annual confirmation statement, during a 12-month transition period.

• Existing PSCs will need to verify their identity in line with an appointed day within 12 months of the commencement of mandatory identity verification on 18 November.

• The rollout of identity verification will boost business, and support growth, by giving more assurance about who is setting up, running and controlling companies in the UK. Companies of all sizes will benefit from more accurate and trustworthy register data and greater protections against fraud.

CH estimates that six to seven million individuals will need to verify their identity by mid-November 2026. For most people this will be a one-off process that can be done in a few minutes. CH will contact companies to tell them what their directors and PSCs need to do to meet

identity verification requirements. CH encourages individuals to verify their identities as early as possible.

From 18 November, directors and PSCs will also be able to check the Companies House register to see identity verification due dates for all their roles.

How to verify

Individuals can verify their identity with Companies House through GOV.UK One Login, or through an Authorised Corporate Service Provider (ACSP).

Identity verification through GOV.UK One Login is free and can be completed quickly online.

In most cases, individuals will only need to verify their identity once. Once they have successfully verified their identity they will receive a personal code from Companies House. From 18 November 2025, users will need to provide their personal code and a verification statement confirming they have successfully verified their identity for each company role they hold.

Companies House CEO Louise Smyth CBE (pictured) said: “Identity verification will play a key role in improving the quality and reliability of our data and tackling misuse of the companies register. To support business and help people verify their identities, Companies House is contacting all companies with advice and guidance.

‘Six to seven million individuals will need to verify their identity by mid-November

2026’

PEOPLE, PLANET AND PROFIT

This is part of a coordinated effort to help companies to comply. We encourage people to verify as early as possible. More than 300,000 individuals have already done so during the current voluntary period, which started in April.”

Competition and Markets Minister Justin Madders MP said: “Identity verification will play a key role in giving confidence to investors and consumers alike, ensuring greater transparency about the organisations they do business with. Increasing confidence attracts investment and is an essential part of our mission for growth and Plan for Change. We will continue to make the process for registering as a company director as trusted and efficient as possible.”

AI and Digital Government Minister Feryal Clark said: “This is an important and welcome step in our plan to modernise government and build a stronger, more trusted digital economy and deliver our Plan for Change. By introducing identity verification through GOV.UK One Login, we’re using technology to make life easier for people. It means companies can prove who’s behind them in a fast, secure, and user-friendly way. This is us driving better services, accurate data, and business growth to make government work for everyone.”

Helping companies to comply

It will be an offence to act as a director without being verified once director duties commence. Existing directors will need to verify their identity ahead of their company’s Confirmation Statement; however, Companies House will help and support enterprises to comply with the requirements and will adopt a proportionate approach to enforcement.

Council is taking action against climate emergency

By Jackie Hewson Economic Development Officer, Test Valley Borough Council

Climate change is one of the greatest challenges we face, locally, nationally and globally. It is a challenge that will continue to grow over the coming years, becoming ever more critical for future generations. Test Valley Borough Council declared a climate emergency in September 2019, and in June 2020 the council approved its first climate emergency action plan; the latest update was published in November 2024.

For many businesses, energy costs provide a strong driver to change practices. We know that costs have provided a powerful incentive for some Test Valley businesses to move to sustainable solutions. Other companies are driven by environmental concerns or see the growth opportunities of developing products and services for a low-carbon economy.

Test Valley Borough Council is taking steps to help. Our Economic Development Strategy clearly outlines how we plan to do this with key actions and programmes.

From 2023-2025, we ran a small business Net-Zero service with funding from the UK Shared Prosperity Fund. This provided advice through Hampshire companies, The IncuHive Group and Accelar Ltd, alongside grants to help businesses take their first steps.

Last year, TVBC commissioned Absolar Solutions Ltd from Southampton Science Park to conduct remote solar surveys of the commercial premises on the large industrial estates and business parks in Test Valley. Those surveys were sent

out to provide landlords and occupiers with indicative costs and pay back times for solar installations on their buildings. This year, through the UK Shared Prosperity Fund, we are offering grants of 20% up to a maximum of £5000 for commercial premises on industrial estates and business parks to install Solar PV, to help bring down the payback times of these investments.

Sustainability is about more than challenge and costs, however. Within Test Valley, we have a burgeoning green innovation sector comprising a diverse range of companies that are providing sustainable solutions for the future. TVBC is hosting quarterly Net-Zero meetings at the University of Southampton Science Park to bring these companies together. Companies are seeing synergies and opportunities to collaborate. For example, the facilities available to businesses on the Science Park.

Finally, TVBC is delighted to sponsor the Sustainability Award at the annual Test Valley Business Awards. The calibre is high. This year’s three finalists were: Grateley Business Park for their construction of A+ rated small business units; R&B Industrial Ltd in Andover that is transforming industrial ventilation, cutting fan energy costs by up to 90%, while also taking impressive steps internally to reduce its own carbon footprint; and Cobra Hydro UK in Romsey offering a range of biodegradable products to control odour as well as Bio-Blocks which tackle fat and grease build up in Waste-water treatment plants.

The solar panels at the Hawk Conservancy

A plan for more sustainable travel

By Amy Hartnell, Senior Travel Planner, Hampshire County Council

Let’s face it – when people hear the words “travel plan” they don’t exactly jump out of their chairs with excitement. But here in Hampshire County Council’s Travel Planning Team, we believe travel planning is one of the most powerful, practical, and surprisingly fun ways for businesses to hit their green and sustainability goals.

A workplace travel plan is a strategic approach to how employees get to, from, and around work. It’s about encouraging smarter, cleaner, and more efficient travel choices – like walking, cycling, public transport, car sharing, and even remote working. And while it might sound simple, the ripple effects are huge.

The green goldmine you didn’t know you had Every business has a carbon footprint, and a sizeable chunk of it comes from commuting and business travel. Cars stuck in traffic, lone drivers in oversized vehicles, and queues for parking spaces – these are all signs of a system that’s ready for a rethink. A travel plan helps businesses cut emissions, reduce congestion, and improve air quality. It’s like giving your sustainability strategy a turbo boost. And here’s the best part: it’s achievable. You don’t need to reinvent the wheel. You just need to help people rethink how they use it.

Healthy people, happy planet

A good travel plan doesn’t just benefit the environment – it boosts employee wellbeing too. Encouraging walking or cycling to work means staff arrive feeling more energised, less

stressed, and ready to take on the day. Public transport gives people time to read, relax, or catch up on podcasts. Even car sharing can turn a dull commute into a social start to the morning.

And let’s not forget the financial perks. Fewer car journeys mean less money spent on fuel, maintenance, and parking. For businesses, that can translate into reduced mileage claims, lower fleet costs, and happier, healthier teams. These are the kinds of outcomes we support through our travel planning initiatives at Hampshire County Council.

Culture shift, not just commute shift

Travel planning is also a brilliant way to build a positive workplace culture. It shows that your business cares –not just about the bottom line, but about people and the planet. It sparks conversations, builds community, and creates shared goals. It’s a chance to be bold, creative, and inclusive.

Want to run a “Walk to Work Wednesday”? Go for it. Fancy a cycle challenge between departments? Why not! Travel planning opens the door to fun, engaging activities that bring sustainability to life. And if you’re not sure where to start, there are teams – like ours –who can help guide the way.

Data that drives change

One of the most underrated aspects of a travel plan is the data. By understanding how people travel, businesses can make smarter decisions

– like where to invest in bike racks, how to support flexible working, or when to run shuttle services. It’s not guesswork; it’s insight. And that insight can feed into wider sustainability reporting, helping businesses meet environmental targets and demonstrate progress.

The road ahead

In a world where climate action is no longer optional, travel planning is a practical, peoplepowered solution. It’s not just about reducing emissions – it’s about reimagining the way we move. And for businesses, it’s a chance to inspire change and unlock benefits that go far beyond the commute.

So yes, travel planning might not sound glamorous – but it is a quiet revolution. And here at Hampshire County Council, we’re proud to support businesses that want to lead the way.

Initiative launched to transform Solent labour market

A bold new initiative, Get Solent Working, has been launched in direct response to the government’s Get Britain Working White Paper. This ambitious regional programme aims to transform the labour market across the Solent regionincluding the Isle of Wight, Portsmouth, and Southamptonby aligning local priorities with national strategy to foster a fairer, healthier, and more resilient economy.

The Get Solent Working Plan will be delivered by the Solent Growth Partnership, a collaborative body representing the Isle of Wight Council, Portsmouth City Council, and Southampton City Council. This partnership reflects a unified

commitment to addressing the region’s most pressing employment challenges through coordinated, place-based action.

Councillor Phil Jordan, Leader of the Isle of Wight Council, said: “The integrated Get Solent Working Plan arrives at a critical time for the Isle of Wight, where we continue to face higher levels of economic inactivity, a tourism downturn and transport connectivity issues. Although experiencing a disproportionate impact from the past pandemic period, initiatives such as the Connect to Work programme will enable and help bridge these divides with targeted, localised solutions.”

Councillor Steve Pitt, Leader of Portsmouth City Council, added:

“Our research highlights that many individuals face significant barriers to meaningful employment - ranging from disability to long-term caregiving responsibilities. Get Solent Working represents a genuine, crossagency effort to provide the support necessary to overcome some of these challenges.”

Councillor Laura Fielker, Leader of Southampton City Council, stated: “We are proud to support the implementation of the Get Solent Working Plan. With one in five working-age residents in Southampton currently economically inactive, this initiative is vital to ensuring that more people can access the support they need to find fulfilling and accessible employment opportunities.”

The plan will address six urgent labour market challenges:

1. Labour market exclusion

2. Youth unemployment

3. Insecure and low-quality employment

4. Gender inequality

5. Skills mismatches

6. Persistent regional disparities.

At its core, Get Solent Working champions inclusive growth, with a particular focus on supporting women, carers, disabled individuals, and those with low qualifications.

To read the full report and to express interest and contribute to the conversation, please visit: solentgrowthpartnership.co.uk

GREEN BUSINESS

CELEBRATING HAMPSHIRE FIRMS TAKING THE STEPS TOWARDS SUSTAINABILITY

Working together to meet green goals

Philip Tutt-Leppard (pictured), partner at 360 Integrated PR, explains why reports of ESG’s death have been greatly exaggerated and how Hampshire Chamber is supporting its members.

Geopolitical turmoil means that environmental and social issues are not the powerful voices they were in 2021.

Pressure on large corporations, especially in the US, has led to more “greenhushing”: in 2024, fewer than half of companies issued press releases with their sustainability reports; this is down from 75% in 2021.

However, the evidence suggests that, behind the scenes, many businesses remain committed to setting and reaching sustainability targets and reporting those results.

Indeed, one reason for the reduction in corporate environmental announcements is that sustainability is now so embedded in the business, it’s not news any longer.

That growing maturity around reporting and PR claims is healthy. It recognises that challenges get harder once firms have harvested the low hanging fruit. Which is important because the core benefits of environmental action have not changed.

Reducing emissions boosts efficiency and cuts energy use, leading to bottom line savings. Firms who adapt to counter climate change contain their insurance costs, strengthen their supply chains and make themselves more resilient for staff and customers.

The best talent continues to look for responsible employers. Communications are more internally focused and based on genuine progress as firms turn away from glib marketing buzzwords like net zero and carbon neutral.

There are signs some firms feel the negative vibes are overblown and others who recognise that sustainable action is just good for business.

Green equity funds continue to grow supported by bankers like Rothschild & Co who say regulatory tightening and clean energy momentum signal a “deepening commitment to sustainable finance.”

While the growth in firms making environmental commitments has undoubtedly started to plateau, those doing so are increasingly likely to adopt rigorous, sciencebased targets. Data from MCSI suggests that since 2022, the share of global listed firms with science-based targets has grown from 8% to 24%. SMEs are receiving more support too as increased customer and regulatory pressures combine with the need to reduce waste and cost.

Hampshire Chamber of Commerce has recently launched the Hampshire Sustainable Action Network (HSAN). This peer-to-peer initiative brings firms together to support one

another as they reap the benefits of sustainable action.

The Chamber believes that, by working with others to set and achieve your goals, you are more likely to overcome any barriers you face. Just like going to the gym, environmental action is better with friends.

One big issue I have seen is perfection paralysis. No one has perfect data from day one. The most determined firms simply start with what they have and build out from there.

It might seem strange, a PR consultant urging action rather than talk. But 80% of your reputation comes from what you do, not what you say. A good PR strategist advises firms how to influence those people who matter to them. It involves changing company behaviour and culture far more than just writing a good press release or making a smart video.

We are backing the HSAN and will be speaking about the benefits of sustainable action at the Chamber’s ‘Unlocking Hampshire’s Green Potential’ event on 18 November. Together, we can make Hampshire a growth hub of sustainable business.

FOCUS FEATURES

AN IN-DEPTH LOOK INTO THE KEY BUSINESS SECTORS OF THE REGION

Driving social impact through local business with HIWCF

By Jacqui Scott (pictured) CEO, Hampshire & Isle of Wight Community Foundation

Behind every successful local economy is a resilient community, and alongside many of those communities across Hampshire and the Solent is Hampshire & Isle of Wight Community Foundation (HIWCF).

As the region’s leading independent charitable foundation, HIWCF plays a unique role in tackling disadvantage and enabling positive social change within our poorest communities. It works by connecting local businesses and philanthropists with the grassroots organisations delivering meaningful change on the ground – often in communities that are overlooked or underserved.

For the business community, HIWCF offers a powerful route to corporate social responsibility with genuine local impact. Every year, the foundation channels over a million pounds in charitable funding to small, front-line organisations addressing critical issues including social isolation, mental health, inequality, and barriers to employability.

From 2020 to 2023, HIWCF was proud to lead the delivery of the £1.76m Solent Supporting Employment programme funded by the European Social Fund. This programme aimed to enable people who were long-term unemployed, economically inactive or disadvantaged in other ways to take positive and measurable steps towards employment. By the end of the programme, more than 1,200 people – including older adults, people with disabilities, and individuals from minoritised ethnic backgrounds – had taken part in initiatives that built confidence and developed skills for the workplace

One participant, Elliot, shared: “The programme helped me gain confidence, and the new skills I learned helped me flourish. I now have a sessional contract and am being paid for work I enjoy.”

And for Alison, the impact her employment mentor had on her was clear: “To be honest, I don’t think I would have coped so well with my mental health issues and found work without his support.”

HIWCF continues to support employment and skills initiatives across Hampshire, helping to strengthen the local workforce and reduce social and economic exclusion - outcomes that matter to businesses and communities alike.

The foundation’s support empowers individuals to thrive – from young entrepreneurs like Hannah, who used a small grant to expand her independent coffee business and gain confidence, to organisations like the

Positive Path Foundation, which helps young adults with autism develop the skills needed for employment and independent living.

It’s the kind of targeted support that reduces pressure on government services and brings long-term benefits to the wider community by making more people more employable.

Beyond individual success stories, HIWCF brings together stakeholders across the sectors to address wider structural issues.

A recent round-table event saw charities, funders, policymakers and young care leavers come together to identify solutions for better outcomes as young people transition away from the care system into independent adulthood.

For Hampshire and Solent region businesses looking to support change where it matters most, HIWCF’s Give Together, Give Local campaign offers a focused, flexible route to giving. The campaign enables organisations to direct their support to specific impact themes – such as Employability & Skills or Poverty & Inequality – within the region where they operate. It’s a values-led approach that ensures your corporate giving is aligned with your business priorities and your community footprint.

Whether you’re interested in creating a named endowment fund, contributing to a pooled fund, or making a one-off donation, HIWCF ensures every pound is managed with care and placed where it will make the greatest difference.

In a time where we know social needs are growing, HIWCF provides a trusted and strategic route for local businesses to support the communities they are part of. And we know that measurable outcomes are important – our tailored reporting means you can really see how your support is impacting communities.

Making a donation through HIWCF could help fund a work mentor for a vulnerable teenager, a support group for isolated older adults considering a return to work, a training programme for care leavers, or even the next young entrepreneur who could help shape Hampshire’s economic future.

By working with HIWCF, your business becomes part of a long-term movement to build stronger, fairer and more resilient communities across our region.

Find out more about the Give Together, Give Local campaign and the many other ways your business can get involved at hiwcf.org.uk

‘HIWCF provides a trusted and strategic route for local businesses to support the communities they are part of’

CSR for small businesses

For a small company, adopting a corporate social responsibility (CSR) programme might seem like a costly or difficult endeavour, and you may feel like you don’t have the time or funds to commit yourself to working for a greater cause. However, giving back could help your company stand out from the crowd, compete with big businesses and boost your standing. So how can a small firm adopt a CSR strategy? Business Voice explores some small ways you can do your bit.

Going green

Improving your eco-friendly credentials is an easy way to boost your CSR efforts. Small changes, such as going paperless, switching to low-energy lighting and introducing a recycling scheme in the workplace, can make a big difference. If you own and operate a fleet, consider switching to electric vehicles.

It’s also important to get your staff on board. Consider adopting a cycle-to-work scheme, distribute re-usable bottles and make sure all staff turn off equipment and electronics before leaving home for the day.

Championing the community

A great way to put CSR at the heart of your company is to get involved with the local community. As a business, start by identifying what your community needs are, and exactly how you can use your skills and expertise to help.

This might mean helping with a regeneration project (either by offering equipment or labour); donating equipment to community centres, schools or hospitals; visiting schools and colleges to offer careers advice; or developing local talent through apprenticeship schemes or work experience.

The benefits of working in the community are twofold. As well as providing help exactly where it’s needed, it is also an easy way to demonstrate your business expertise and show the human face of your organisation, which can in turn help you win new business.

Choose a charity of the year

Choosing a charity to support for a full year is a popular option for a lot of larger firms, and it’s an easy way to concentrate your charitable efforts.

First, select the charity you wish to partner with – it’s a good idea to choose one that shares your aims, or get your staff to suggest charities close to their hearts.

Then, over the course of a year, you can encourage your team to take on fundraising activities, from bake

sales and fancy dress days, to sponsored activities such as marathons or mountain treks – or even a bungee jump!

At the end of the year, all money raised will go to your chosen charity – and then you can start again, but this time support a different charity. Over the years, you will have the opportunity to do a lot of good for multiple charitable organisations.

Work with like-minded businesses

Adopting a CSR programme is a brilliant opportunity to put your business in front of like-minded companies and forge lasting business partnerships.

For example, if your organisation chooses to champion a green initiative, you should seek to work with other firms that can demonstrate their eco-friendly credentials.

As well as validating your own CSR efforts, such partnerships will offer you the chance to share best practices and reap the mutual benefits.

It may also provide you with the opportunity to work with bigger organisations – increasingly, larger firms only wish to work with and support companies that can prove they are doing their part.

Volunteering

You may not have the budget to make regular charitable contributions, but have you considered donating time instead? As an employee benefit, some firms give their staff the option to spend a few days each year (with full pay) volunteering for a good cause, such as getting their hands dirty in a community garden, helping at a food bank or cleaning up a local park.

As well as doing good, such initiatives will also help your recruitment efforts and retain top talent. Young professionals especially seek employment with organisations that take CSR seriously.

By providing such opportunities, you will also be encouraging your staff to work on their personal growth and professional development.

‘A great way to put CSR at the heart of your company is to get involved with the local community’

Red Funnel partners with air ambulance charity for record second year

Hampshire and Isle of Wight Air Ambulance (HIOWAA) recently became the first charity to be chosen as Red Funnel’s Charity of the Year for a second time. The ferry company’s CEO, Fran Collins (pictured), explains why the staff feel so strongly for the life-saving cause.

Why did Red Funnel choose HIOWAA for a second time?

Hampshire and Isle of Wight Air Ambulance is a charity that touches so many people, and it’s so close to everybody’s hearts. There are very few people you speak to who haven’t either directly or indirectly been touched by the work that the service provides. It is an absolute benefit to the community and people really understand the need for it.

There’s a lot of synergy between Red Funnel and HIOWAA, in the way we both provide a critical service. And with the charity’s Operation Airbase appeal in full swing, there is something that's tangible for us to get behind.

How is the partnership going so far?

Honestly, it’s been an absolute pleasure. From day one, the partnership has felt natural – there has been real excitement from both teams.

Communication has been the secret. Our teams can easily approach each other at any level, which has made everything run smoothly and helped us bridge gaps quickly.

What’s really stood out is the shared energy. Both teams are high-performing. And when you bring that together you see the enthusiasm and determination build on itself. The collective success has just been incredibly motivating.

Charity partnerships bring purpose to what we do. They engage our colleagues and remind us what can be achieved when you truly collaborate. The ethos between HIOWAA and Red Funnel feels very similar, and that alignment makes a huge difference.

It’s both a privilege and a humbling experience to be part of something that has such a positive impact.

What has been a standout moment for you personally?

Attending the training exercise/simulation at Portsmouth Docks. It was so powerful. The professionalism and the way that the team came in and took control of the situation was fabulous to watch. It made me realise it is far more than just doing the primary care piece. It’s a bit like running a business – you can’t come in and just do the firefighting on the ground. You’re actually taking a step back and doing what they did in that situation –assessing the big picture and focusing on the priorities.

What would you say to other organisations looking to partner with a charity like HIOWAA?

Get involved – sign up as soon as you can. There’s nothing about it that is not a good thing to do. It’s worthwhile and it brings a sense of giving to the teams. Get your hands dirty and get stuck in. It helps draw the teams together. It gives a different perspective on things, while contributing to a very, very worthy cause.

Red Funnel CEO Fran Collins meets Pilot Marcus, Doctor Ben and Specialist Paramedic John during a visit to the airbase

A smarter way to celebrate: Corporate Christmas with purpose and personality

By Jon Beare (pictured), General Manager, voco Winchester Hotel & Spa

As the festive season approaches, the annual question returns: how do you make your corporate Christmas celebration feel fresh, meaningful, and memorable?

For many businesses, the end-of-year party is more than just a social event, it’s a chance to reflect, reward, and reconnect. But in a world where expectations are rising and inboxes are overflowing with cookie-cutter invites, how do you make yours stand out?

The answer lies in thoughtful planning, purposeful choices, and a touch of personality.

Whether you’re hosting a team lunch, a client dinner, or a full-scale festive bash, here are five expert tips to help you create a corporate Christmas celebration that’s both joyful and impactful.

1. Start with the why

Before diving into menus and music, take a moment to consider the purpose of your event. Is it a thank-you to your team? A networking opportunity? A celebration of shared success? Clarifying your goals will help shape everything from the guest list to the tone of the evening. A well-defined purpose ensures your event feels intentional, not just another date in the diary.

2. Choose a venue that adds value

Location sets the tone. A venue that offers more than just four walls can elevate your event from ordinary to unforgettable. Look for spaces that reflect your company’s values, whether that’s sustainability, heritage, or wellness. For example, venues with spa facilities or countryside views can offer a welcome escape from the everyday, while those with strong local ties can help reinforce your commitment to community.

At voco Winchester Hotel & Spa, for instance, the blend of relaxed elegance and thoughtful hospitality creates an environment where guests feel genuinely cared for. It’s not just about aesthetics, it’s about atmosphere.

3. Make it personal

Generic parties are quickly forgotten. Personal touches –like tailored menus, bespoke cocktails, or themed décor – show your guests that you’ve gone the extra mile. Consider incorporating elements that reflect your company culture or team achievements. A short speech, a custom playlist, or even a photo wall of the year’s highlights can add warmth and authenticity.

And don’t forget the power of storytelling. Sharing a few words about why you chose a particular venue or theme can help guests feel more connected to the experience.

4. Think beyond the party

Christmas is a season of giving, and your celebration can be an opportunity to give back. Whether it’s supporting a local charity, sourcing gifts from ethical suppliers, or

choosing a venue that reinvests in the community, small decisions can have a big impact. You might even consider inviting a local cause to speak at your event or donating a portion of your budget to a festive fundraiser. These gestures not only align with corporate social responsibility goals, they also resonate with guests who value purpose-driven experiences.

5. Plan for comfort and connection

Finally, remember that the best events aren’t always the biggest, they’re the ones where people feel relaxed, included, and appreciated. Think about flow: are there quiet spaces for conversation? Is the food served in a way that encourages mingling? Are dietary needs and accessibility considered?

Creating a welcoming environment is about more than logistics, it’s about empathy. And when people feel seen and valued, the festive spirit truly comes alive.

Whether you’re planning a glittering gala or an intimate gathering, the key to a successful corporate Christmas lies in thoughtful choices and genuine connection. With the right approach, your celebration can be more than just a party, it can be a reflection of your company’s culture, values, and vision for the year ahead.

‘Personal

touches – like tailored menus, bespoke cocktails, or themed décor

– show your guests that you’ve gone the extra mile’

Planning a memorable Christmas party your team and leadership will love

By Nils James (pictured), Hospitality Manager at The Royal Maritime Hotel in Portsmouth

The annual Christmas party is more than just a festive tradition – it’s an opportunity to show appreciation for your team, celebrate the year’s achievements, and strengthen workplace relationships in a relaxed setting.

With thoughtful planning, you can make your Christmas party truly special. While easy access and delicious food are essentials, incorporating creative touches can elevate the experience and help your team feel valued, which in turn helps with retention and productivity.

Choose an accessible venue

One of the first steps in planning a great Christmas party is selecting a location that’s convenient for everyone. Whether you host the event at your office, a nearby restaurant, or a rented venue, ensure it’s well-connected to public transport and offers sufficient parking. Take into account the needs of employees who rely on public transit or require wheelchair or step-free access.

Consider a hotel venue where those travelling from farther away can stay overnight afterwards.

If your team is hybrid or remote, choose a central location, or consider providing travel expenses to make the event more inclusive.

Serve delicious, inclusive food

Food is the heart of any celebration. Whether you opt for a sit-down meal or a casual buffet, ensure that the food is high-quality and caters to a range of dietary needs. This means offering vegetarian, vegan, glutenfree, halal, and allergy-conscious options, depending on your team’s requirements. A simple survey beforehand can help identify any special requests.

Interactive food options, such as a build-your-own taco bar, dessert stations, or a hot chocolate corner, can add a fun element and serve as an icebreaker.

Add a personal touch

Personal touches can transform a standard event into something memorable. Simple gestures like personalised place cards, thank-you notes from managers, or a short video recapping team highlights from the year can make a difference. Recognising individual and team accomplishments through a lighthearted awards ceremony or presentation adds to the sense of achievement and can boost morale and foster a sense of pride and belonging.

Entertainment and activities

While mingling is important, having structured entertainment can help break the ice, especially for newer team members. Consider options like:

• A DJ or live band (we recommend The Spoils Collective and Hampshire DJs)

• A cocktails or mocktails masterclass

• A karaoke setup

• A photo booth with festive props

• Christmas-themed trivia or games

• A Secret Santa gift exchange (with a set price limit)

• A donation station for toys or food for a local charity.

You don’t need a big budget to have fun! Even simple games like Guess the Baby Photo (where team members submit childhood pictures) or Christmas Bingo can bring lots of laughter.

Create a festive atmosphere

Set the mood with warm, festive decorations. Twinkling lights, candles, greenery, and huge Christmas tree, and classic Christmas tunes can create an inviting atmosphere.

Give a thoughtful gift

A small gesture can go a long way. Whether it's a bonus, a gift card, or a handpicked present, showing appreciation with something thoughtful is important. Consider allowing employees to choose from a selection of curated gifts or donating to a charity on their behalf –this option aligns with many companies' values and can feel especially meaningful during the giving season.

Timing and flexibility

Be mindful of when you hold the party. A weekday evening might be perfect for some, but burdensome for others. Consider hosting it during work hours or offering flexibility the next day, such as a late start. The key is to make the event feel like a reward, not an obligation.

‘Personal touches can transform a standard event into something memorable’

BUSINESS

THE LATEST LIST OF CHAMBEREVENTS TO HELP YOU NETWORK AND GROW

Attract business - host a Chamber event

Partnering with Hampshire Chamber of Commerce to host events is an excellent opportunity for venues looking to attract new business, showcase their facilities, and become part of the region’s thriving professional community.

The Chamber’s networking events are well attended, often drawing 30–60 local business leaders, decision-makers, and entrepreneurs who are eager to connect in an engaging and welcoming setting.

Each event is promoted widely across Hampshire Chamber’s communication channels, including dedicated email campaigns, the Chamber website, and active promotion across social media platforms, giving your venue valuable exposure before, during, and after the event.

Hosting a Chamber event positions your space as a hub for professional growth and collaboration, encourages repeat bookings from businesses that experience your hospitality first-hand, and demonstrates your commitment to supporting the local economy.

Get in contact with events.south@hampshirechamber.co.uk to find out more about hosting an event with us!

Chamber Events

Hampshire Chamber of Commerce AGM 2025

Date: 23/10/2025

Time: 10:00-13:00

In our 2025 annual meeting we will offer an overview of the Chambers strategic refresh, share our plans building on this for the next 12 months, present the accounts for the previous period, and elect board members for the following year.

Chamber of Solutions- SME Growth Strategies

Date: 04/11/2025

Time: 11:00-12:30

This Chamber of Solutions event will bring together leading experts, industry professionals, and business owners to explore effective strategies that small and mediumsized enterprises (SMEs) can adopt to accelerate growth, increase competitiveness, and build sustainable success.

Chamber Connects! at The Point and Berry

Date: 05/11/2025

Time: 09:30-11:30

Open to all, and inclusive for members, Chamber Connects! gives you the fantastic opportunity to meet a variety of like-minded business professionals who come together regularly for 2 hours of facilitated networking. This collaborative approach is designed to

Unlocking Hampshire’s Green Potential

Date: 18/11/2025 Time: 09:00-13:00

Building on the success of last years and previous years events, join us to better understand the practical steps you can take to achieve your ESG goals.

Learn firsthand from leading experts on how to champion greater sustainability and employ green values in your operations.

Exhibitor spots available! Please contact events.south@hampshirechamber.co.uk to find out more.

ensure that the best connections are made and that all who attend can speak to the majority of those in the room.

Chamber Connects! at Absolutely Offices

Date: 19/11/2025

Time: 09:30 – 11:30

Chamber Connects! at Holiday Inn, Eastleigh

Date: 03/12/2025

Time: 09:30-11:30

TRAINING

BOOST YOUR WORKFORCE WITH CHAMBERTRAINING

Building on success

‘Topical, thematic, and accredited’ is our training mantra. Building on the success of our new expert led programmes launched in 2023, we will be developing each of these further offering greater variety in the year to come while continuing to deliver value for money for our members.

For more information on all our training courses, please visit our website.

Chamber Training Courses

Finance is Too Important to be Left to the Accountants: Part 1 - A Business Leader’s Guide to the Key Financial Statements

Date: 06/11/2025

Time: 10:00-10:45

As the first in a two-part series, the session focuses on demystifying finance by reframing it not as a numbers game, but as a way of telling a business’s story.

Participants will gain a clearer understanding of how strategy and financial performance are closely linked, learning how to interpret the core financial documents that shape critical decisions: the Balance Sheet (Statement of Financial Position), the Income Statement (Profit and Loss Account), and Cash Flow.

PREPARED FOR GROWTH

Show your expertise

Leading training can be a great way to demonstrating excellence in a field. Do you have an idea for development programme, a session than could help fellow members respond to enterprise challenges, or would you like to sponsor or accredit part of the Chamber’s training programme? Get in touch!

train@hampshirechamber.co.uk

LinkedIn Lead Generation Masterclass

Date: 25/11/2025

Time: 09:30-12:30

Learn from All Star Marketing Club's LinkedIn playbook to master our pro tricks and messaging formulas in this members-only workshop, so you can use LinkedIn with purpose.

Social Media for BeginnersMembers Only Workshop

Date: 04/12/2025

Time: 09.30-12.30

Are you one of the many people that have never used social media before, but realise it’s a potential channel for leads generation? What

better way to get introduced to this fantastic world than through our trusted digital partners and their expert team? In this workshop, we walk you through the basics of social media in a jargon-free, easy to understand way.

Finance is Too Important to be Left to the Accountants: Part 2A Business Leader’s Guide to Assessing Financial Health

Date: 08/12/2025

Time: 10:00-10:45

Following on from Part 1, A Business Leader’s Guide to the Key Financial Statements, this 45-minute workshop offers business leaders, entrepreneurs, and professionals a practical, jargon-free guide to evaluating the financial health of a business.

SECTOR FOCUS

NEWS AND ADVICE FROM THE SECTORS THAT MATTER TO BUSINESS

Official print partner serves community with Pride

Shortly after Portsmouth was announced as the host city for UK Pride 2025, Hampshire Flag Company (HFC) was contracted as the event’s official Print Partner, and played a pivotal role in transforming the city for the celebrations.

Winning the bid to host UK Pride was a significant accolade for Portsmouth, and testament to their year-round programme of community-run events. Over 260 other cities from across the country were in the running.

HFC provided a range of custom-design print items to be displayed and used by attendees at the main event throughout Southsea Common on Saturday 7 June. This included giant

deckchairs, bunting, stage banners, fencing, handwaving flags and marching flags.

CP Robinson, Co-Chair & Campaigns Manager at Portsmouth Pride Trust, spoke highly of HFC’s work: “Selecting our Print Partner is no mean feat, but knowing HFC were already working with our friends at Southampton Pride gave us great faith in their team. They are pivotal to the atmosphere running through our event, and HFC made us feel at ease throughout with so much support far beyond ‘just doing the printing’. They embedded themselves in our mission, collaborated with us, uplifted our work and delivered the highest quality products that truly painted the event in colour.”

HFC also supported several

other UK Pride activations across the city through the creation and installation of further bespoke bunting, flags and banners, including a significant delivery for Gunwharf Quays.

‘We proudly stand with all and believe everyone should have an equal voice’

The Pride rainbow flag is one of the most internationally recognised flags, symbolising allyship and solidarity with the LGBTQ+ community. Therefore, despite their reputation for flag creation, the responsibility bestowed upon HFC for this imperative event was not lost on them.

Rod Sessions, Managing

Director, acknowledges his delight in delivering this work, but also emphasises that the movement behind the event shouldn’t be siloed to one moment in time: “HFC’s support of the LGBTQ+ community runs for 365 days a year. We proudly stand with all and believe everyone should have an equal voice.”

Portsmouth Pride Trust continues to work tirelessly to ensure Portsmouth is one of the most inclusive and diverse cities for members of the LGBTQ+ community all year round.

HFC were also the Print Partner for Southampton’s 2025 Pride event on 23rd-24th August. This commitment required a similar scale of bespoke print products, further strengthening HFC’s position in the local market.

Hampshire Flag’s bespoke bunting on show at Gunwharf Quays

HELPING BUSINESS BALANCE

PEOPLE, PLANET AND PROFIT

Sustainability: the mindset that builds better businesses

By Richard Nanton, Carbonetzero Ltd

When most people hear the word “sustainability” mentioned, the immediate perception is climate change. While environmental stewardship is important, the real heart of sustainability lies in something far older: the continuous drive to reduce waste and make better use of resources.

This mindset isn’t new. Manufacturing, engineering, and service industries have long applied improvement systems such as Lean manufacturing, Six Sigma, Total Quality Management, and Kaizen – all aimed at reducing waste, improving efficiency, and achieving more with less. Waste, whether in time, materials, or processes, was identified and eliminated. The benefits were clear: higher quality, lower costs, greater resilience.

Today, these principles are reflected in what we now group under the banner of environmental, social, and governance (ESG) performance.

ESG provides a structure for applying the same efficiency mindset across environmental stewardship, social responsibility, and governance standards –ensuring that the resources a business uses, whether physical, human, or financial, are managed to create lasting value.

The fact that increasingly the ESG performance of organisations is also being measured by investors, lenders, and major customers as part of their decision-making, shows the importance being placed on these measurements and placing it alongside financial results as a key indicator of long-term business strength. In practice, this means the efficient use of all resources so

‘ESG provides a structure for applying the same efficiency mindset across environmental stewardship, social responsibility, and governance standards’

that businesses operate at their best for the long term. A company that reduces excess packaging is lowering its environmental impact, yes, but it is also saving money, cutting handling time, and improving logistics. A business that reuses processed water or finds a market for a by-product is improving

‘While carbon is one part of the picture, the same waste-reduction approach applies across all aspects of a business’

profitability while reducing waste. These are operational wins, not just environmental gestures.

As with any improvement process, progress depends on accurate measurement. In the same way that production efficiency is tracked and audited, today’s sustainability efforts need reliable data.

This might include energy use, materials waste, and – increasingly – carbon emissions as a recognised unit of measurement. Treating carbon like a currency puts it on the same footing as financial metrics: it becomes something to manage, reduce, and account for with accuracy.

Robust standards and independent checks keep this process honest, ensuring results are real, comparable, and free from the risk of overstated claims or “greenwashing”.

While carbon is one part of the picture, the same waste-reduction approach applies across all aspects of a business.

In environmental terms, it means using fewer resources to

achieve the same or better results. Socially, it means making the most of talent, skills, and relationships. From a governance perspective, it means managing information, decisions, and risks in a way that avoids duplication, delay, and wasted opportunity.

Ultimately, sustainability is not a specialist project running in the background – it is a single, joined-up mindset that links efficiency, responsibility, and resilience. Applied consistently, it strengthens performance, builds trust, and ensures that businesses are better equipped to thrive in a world where investors, customers, and regulators expect more than short-term results.

The tools may have evolved since the early days of Lean, Six Sigma, and Kaizen, but the mindset remains the same.

Sustainability is not a trend or a compliance exercise – it is the modern expression of a proven business truth: to thrive, organisations must be responsible, efficient, and sustainable in the way they operate.

POINTS FROM THE PROFESSIONALS

Keep your ear to the ground and get the word on the street with an exclusive briefing from members of the Hampshire Chamber of Commerce PROFESSIONAL SERVICES FORUM

HUMAN RESOURCES

Joanna Brooks, Aligned HR

The Supreme Court has closed the case of Higgs v Farmor’s School by refusing the employer’s appeal, marking a significant moment for employee rights and freedom of expression. Ms Higgs was dismissed after posting views on gender and marriage on social media, which the school claimed could harm its reputation. She argued her beliefs were protected under the Equality Act 2010.

Initially, the Employment Tribunal found that her dismissal was based on how she expressed her beliefs, not the beliefs themselves. However, the Employment Appeal Tribunal noted that if the dismissal was solely due to expressing protected beliefs, it could be discriminatory. The Court of Appeal later ruled that the school had unlawfully discriminated against Ms Higgs. It found her posts did not target the LGBT community, nor were they intended to incite hatred. The court also said the school could have addressed its concerns without dismissing her.

With the Supreme Court’s refusal to hear the appeal, the ruling stands. This case sets a precedent: employers must now carefully consider how they respond to employees’ social media activity, especially when it involves protected beliefs. Relying on “reputational risk” alone may no longer be enough to justify dismissal.

PROPERTY LAW

Emma Ship, Paris Smith

Parliament is reviewing a proposal to ban “upward-only” rent reviews in commercial leases. These are rent review clauses that only allow rent to increase, never decrease – even if market conditions change. The new law would still permit rent reviews based on market rates, inflation, or business turnover, but they would need to allow rent to go down as well as up.

The goal is to help small retail businesses by making rents more flexible and better aligned with current market conditions. This could also reduce the number of empty shops on the high street.

While this change would benefit tenants, it could create uncertainty for landlords,

who wouldn’t know if their rental income might drop. This could make lenders more cautious about investing in commercial property.

If the law passes, landlords might respond by:

• Offering shorter leases to avoid rent reviews altogether;

• Including break clauses so they can end leases if rents drop;

• Using stepped rents (pre-agreed increases) to maintain income certainty.

Importantly, the change would only apply to new leases and lease renewals—not existing agreements.

Continued on page 54...

EMPLOYMENT LAW

Howard Robson, Warner Goodman

Artificial Intelligence (AI) is becoming more common in everyday life – including in legal work. While it can be a helpful tool, it also comes with risks. AI-generated content can contain mistakes or misleading information, and if used in court, those errors could have serious consequences. In some cases, it might even lead to contempt of court.

Legal professionals need to be especially careful. For example, using AI to draft a witness statement could break court rules, since a witness must give their own personal account – not one written by a machine. In a recent case, a claimant used publicly available AI to help write a statement. The solicitor involved didn’t properly check the accuracy of the information and was referred to the Solicitors Regulation Authority for misconduct.

But this isn’t just a warning for lawyers. People representing themselves in court (known as litigants in person) are also increasingly using AI. If they submit misleading or inaccurate material, they could face penalties or have their case thrown out.

Whether you're a professional or an individual, the message is clear: if you use AI in legal proceedings, you must carefully check and verify everything. Independent judgment and accuracy are essential.

HEALTH & SAFETY

Zoe Drew, HCS Safety

Big news for building contractors: The Building Safety Act continues to evolve and this change could be significant for many. The Act has updated the Common Assessment Standard (CAS) which is the basis for many safety accreditation schemes that building companies will be familiar with. The new version is version 4.1 and you may need to meet its requirements in order to be able to tender for work.

The new CAS Building Safety Act sections will have to be passed by any company wanting to achieve Constructionline Gold or Platinum, CHAS and many other accreditations the next time you renew. This will be the case whether or not you are working on high risk buildings –these changes are applicable to all!

If you work for any of the big contractors, please be aware that the following companies have set a time limit of 1 October for contractors to meet the new standards:

Balfour Beatty / Grainger plc / Mclaren Group / Vinci Construction / BAM UK & Ireland / The Hill Group / McLaughlin & Harvey /Wates / Bowmer + Kirkland / Kier Group plc / Mount Anvil / Curo / Laing O’Rourke / Robertson Group / Fortem / Mace Group / Tilbury Douglas.

TAX & ACCOUNTING

Mike Rule, HJS Accountants

In the Autumn Statement, the Chancellor will probably be looking to increase tax revenues. Both Inheritance Tax and Capital Gains Tax were subject to increases and alterations in the last budget. Will the Chancellor look to tax the top end large estates and substantial gains at higher rates?

There are already increases planned for next April, from 2026 capital gains on business assets and shares which qualify for Business Asset Disposal Relief (BADR) will be taxed at 18% rather than the current 14%; previously 10%. The threshold was originally £10m but now reduced to £1m, so a distinct possibility. Anyone in the process of selling a business should think about the timing.

The Making Tax Digital (MDT) can has finally stopped it’s trip down the road! It comes to rest in April 2026. Thereafter sole traders and businesses whose turnover exceeds £50,000 are subject to the new regulations. They will be required to maintain digital records on MTD compatible software and submit quarterly summaries to HMRC.

Also, from April 2026 tax advisors who interact with HMRC will be required to register with HMRC. They will be required to meet minimum standards set by HMRC.

For more details on the taxation of pensions, read on…

PENSIONS

Jon Bird, First Actuarial

From 6 April 2027, unused pension funds will fall into an individual’s estate for Inheritance Tax (IHT) purposes. This includes funds paid out after death, as a lump sum, a beneficiary’s drawdown or an annuity.

Currently, most pension funds lie outside the estate because they are paid at the discretion of the scheme trustees. These new rules eliminate the distinction between discretionary and non-discretionary payments, meaning IHT will be payable on the value of pension funds immediately before death, before distribution to beneficiaries. The exemption for death benefits passing to a surviving spouse, a civil partner, or a registered charity will be maintained.

This change won’t impact most people due to the nil rate threshold of £325,000 (or £500,000 if including a family home). However, Government figures estimate that in the first year, 10,500 more estates will be subject to IHT, and 38,500 will pay more. This means that many people will need to reconsider their estate planning and may benefit from financial advice. The Government has clarified that employee death in service benefits from registered pension schemes will be exempt.

The forum meets quarterly to share information and keep members up to date with the latest news from the professional world. If there are subjects on which you’d like an update but don’t see here, please contact the Chair of the forum, Zoe Drew at zoe@hcssafety.co.uk

Stephens Scown LLP, a leading South West law firm that has built a reputation on doing things differently, has announced it is all set to open a new office in Bournemouth. Recognised as one of this year’s Sunday Times Best Places to Work in the UK, the B Corp™ and employee-owned law firm is driving positive change across the region and into the South Coast.

With long-established offices in Cornwall and Devon, and having seen great success since opening its first Somerset office in 2023, the firm has confirmed its latest office opening. The location is at the heart of Bournemouth, within the iconic Bobby’s town centre landmark building, which is currently undergoing a complete transformation into a mixed-use retail and office development.

Following the appointment of Commercial Property Partner Chris Twaits (pictured), rated

New South Coast base to support law firm’s growth

for over 10 years as a 'Leading Partner' for commercial property by the Legal 500 guide to the legal profession, the firm has made swift progress in establishing a new Dorset office, set to open in October 2025.

Bringing with it a reputation for delivering values-led legal services with a deep understanding of the region and the depth and breadth of a London firm, Stephens Scown is committed to not only delivering outstanding client service, but also an award-winning workplace where its people are empowered to give back to the local community and protect our environment.

Chris said: “We’re building something special in Bournemouth. The firm’s employeeowned and B Corp™ Certified status are just two examples of how Stephens Scown has built a reputation for doing things differently. With

client service being a key focus for me, the firm’s commitment to going above and beyond for clients and developing long-lasting relationships as trusted advisors made for a natural fit for my next chapter.

“We have ambitious plans for growth, creating ample opportunities for talented individuals to shine and achieve their career goals. For anyone interested in developing their career in a supportive and dynamic work environment, get in touch with me directly or contact our HR team.”

Contact: Chris Twaits

C.Twaits@stephens-scown.co.uk

0345 450 5558

www.stephens-scown.co.uk

Change ahead: ATA Carnets are making a shift to digital

In today’s fast moving global economy, businesses need efficient tools to simplify international trade. One such tool is the ATA Carnet, often referred to as the “passport for goods.” It allows the temporary importation of goods without paying duties or taxes, easing the process for companies, professionals, and organisations operating across borders. And starting in 2026, this long-standing paper based system will begin its transition to a fully digital format, promising a more seamless, secure, and efficient future for international trade.

What is an ATA Carnet?

The ATA Carnet is an international customs document that permits the temporary export and import of goods for up to one year without paying import duties or taxes. Accepted in over 80 countries, it covers goods such as commercial samples, professional equipment, and items for exhibitions or fairs. Instead of filling out customs paperwork in every country, ATA Carnet holders can present a single document recognised by all participating countries. It significantly reduces administrative burdens, costs, and time.

Who can use it?

The ATA Carnet is used by a wide range of businesses, artists, sports teams, and professionals who need to take tools, equipment, or products abroad temporarily. Common users include:

• Fashion designers transporting samples to trade shows

• Film crews carrying cameras and production equipment

• Musicians and performers touring internationally

• Athletes and teams moving sporting gear

• Businesses conducting demonstrations or R&D overseas.

In the UK, they are issued by authorised Chambers of

Commerce and Hampshire Chamber of Commerce is a part of this network.

The move to digital –starting 2026

The World Customs Organization (WCO) and the International Chamber of Commerce (ICC), which administers the ATA Carnet system, have been working to modernize the ATA Carnet process. In 2026, the ATA Carnet will begin its official transition from a paper-based document to a fully digital system (eATA).

The digital ATA Carnet will streamline the issuance, tracking, and processing of ATA Carnets, enabling:

• Faster customs processing

• Improved security and fraud prevention

• Real-time tracking and updates

• Reduced paperwork and environmental impact.

A number of pilot programs have already shown success in several countries, laying the groundwork for a global rollout.

The benefits of going digital

Going digital offers numerous advantages for ATA Carnet users and Customs Authorities:

• Convenience: Manage and present your ATA Carnet via the digital app

• Speed: Eliminate timeconsuming manual paperwork at borders

• Security: Reduce risks of loss, forgery, or errors

• Transparency: Allow Customs Authorities and users to track movements and statuses in real time.

This transformation aligns with broader trends in trade facilitation and digitisation.

The future and next steps

As 2026 approaches, businesses and organisations that rely on ATA Carnets should begin preparing for the shift to digital:

1. Stay informed: Monitor updates from Hampshire Chamber of Commerce

2. Adopt early: Participate in testing the pilot eATA Carnet

3. Integrate systems: Ensure your internal logistics or customs teams are ready for digital workflows.

Customs Administrations worldwide are also upgrading their systems to accommodate the eATA Carnet, with support from ICC and WCO.

The ATA Carnet has long been a powerful facilitator of temporary international trade. With the upcoming digital transition in 2026, it’s entering a new era of efficiency and security.

Whether you’re a small business or a global brand, now is the time to prepare for the future of the ATA Carnet, enabled trade and one that’s faster, smarter, and fully digital.

If you would like to know more, please contact the Global Trade team at Hampshire Chamber of Commerce on t: 01329 242420 or email globaltrade@hampshirechamber.co.uk

University of Southampton signs Green City Charter

By Prof AbuBakr Bahaj, Chair of the university’s

Sustainability

Implementation Group, Head of the Energy and Climate Change Division, University of Southampton

The University of Southampton (UoS) is a founding signatory to the Russell Group of the top 24 universities in the UK. The university has around 24,000 students and 6,000 staff and a turnover of around £750m.

The university is ranked among the top UK institutions for sustainability, placing it ninth in the UK and 23rd globally in the QS World University Rankings: Sustainability 2025 and is demonstrating a rising trajectory in sustainability leadership within the UK higher education sector.

This has come about through the establishment of a comprehensive Sustainability Strategy aimed at having sustainability at the centre of everything the university does.

The Strategy came as a response to the climate emergency, taking into account the wishes of cities and towns around the world to support the Paris Climate Agreement to maintain global temperature to less than 2.0°C by the end of this century.

‘The university now purchases its electricity from certified low carbon resources reducing emissions by around 4,000 ton of CO2e’ HELPING

To this end, the UoS is a signatory to the City of Southampton’s Green City Charter, and as a response to this has launched its Sustainability Strategy in 2020, which outlined ambitious targets to reduce the institutions carbon emissions and integrate sustainability into all its operations.

The strategy is based on six goals where the first three goals deal with emissions and the latter three goals address sustainability in teaching, research, and investment.

Through its transitioning journey, the UoS is addressing its built environment by tackling: (i) heat and power supply, some of which is currently derived from natural gas used in combined heat and power engines, (ii) buildings refurbishment options coupled with heat pumps at different scales, (iii) local power generation from solar photovoltaics, and (iv) approaches for city-wide integrated power and heat supply. The university also embarked on embedding sustainability and the UN Sustainable Development Goals in all its education programmes (goal 4), and, in its research and societal impact (goal

5) as well as in its ethical investment policy (goal 6).

The University now purchases its electricity from certified low carbon resources reducing emissions by around 4,000 ton of CO2e and have implemented policies to integrate sustainability in all its decision-making processes. In addition, plans are now in place to decarbonise its heat energy requirement through low carbon supplies. In terms of local power generation, the university has pioneered PV deployment on buildings and have some exemplar buildings with solar panels installed on roof and facades.

The Sustainability Implementation Group at the university has developed a rooftop solar power estimation tool which

covers all university buildings.

Using high-resolution data of building heights and hourly dynamic solar simulations, the optimal locations for solar photovoltaics (PV) installation on our campuses have been identified. The developed tool can be accessed through an interactive modelling dashboard, giving indication for PV potentials in buildings and campuses and how this relates to current electrical consumption. Such tools are also available covering Hampshire and most of Sussex counties.

All the above activities are geared to achieve the University Sustainability Strategy Goals for Scopes 1 and 2 emissions to realise its net zero target which is currently set for 2030.

“Exceptional” students honoured at special event

HSDC is always eager to celebrate the success of its students, with a prestigious Student Awards ceremony taking place every year to embody this. On Thursday 3 July 2025, a group of fantastic students from HSDC’s Havant and South Downs Campuses were invited to Havant’s Studio Theatre to celebrate their success.

Overall, 30 students received awards from a range of academic, technical and vocational subjects, and were presented with certificates by HSDC’s Deputy Principal for Curriculum and Quality, Suki Dhesi.

Opening the awards ceremony, Suki said: “You are all here today because you represent what this college stands for. The things you’ve achieved during your time here are truly extraordinary. You are creatives, engineers, scientists, artists and so much more. Out of our 4,000 students, you are truly exceptional, and should be so proud.”

The recipients were invited to the front of the theatre to collect their certificate as well as a personal citation written by their lecturer, showcasing the positive impact that these students have had on life at the college.

Friends, family and HSDC lecturers were all invited to the ceremony to share in the celebrations, and it was clear to see how proud the guests were of the students. Cadellin Thomas won the award for Student of the Year for Contribution to Student Union and College Life as a result of reviving Havant’s student magazine, Magpie, and providing a platform for his peers to be heard. Speaking about what he enjoyed most about his time at HSDC, Cadellin said:

“The chance for me to make new friends has really been a highlight of my time here. There’s such a large variety of courses, meaning that it’s easy for you to find your groove and stick with it.”

Jordan Carter won HSDC’s Apprentice of the Year (Advanced - Level 4), and was full of praise for the guidance he received during his apprenticeship: “There was so much support available for me during my apprenticeship, with my assessor always being keen to answer any questions I might have had. My advice for someone who wants to study an apprenticeship at HSDC in the future would be to seize every opportunity available to you, don’t just sit back!”

The Student of the Year for Psychology, Sociology and Health

& Social Care went to Whitney Masoka. Whitney, who is a young mother, spoke about the flexibility and support that HSDC provided her during her studies: “When I first came to my induction at HSDC, I explained my situation to the teachers. From day one, they have been fantastic, allowing me to work around my parenting commitments and providing lots of support. The people that I’ve met here are all so lovely, they made my college experience feel less like studying, and more like exploring something that I really enjoy and am deeply passionate about.”

After the subject awards were given out, there was one final

award to be presented. The overall HSDC Student of the Year award was given to South Downs student Amelia Keeley, as a result of her incredible commitment to her studies, her determination to succeed and her amazing success in all areas of her course. Speaking about her time at the college, Amelia said: “The things that I’ve been able to experience, the people that I’ve met and the challenges that I’ve overcome have made my time at HSDC truly amazing. The teachers are so supportive of you and make you feel so welcome, you never feel like you have to hold back in your questions. It’s been a really enjoyable experience!”

HSDC students celebrate winning their awards

MindWorks Marketing lends support to STEM challenge

Emsworth’s MindWorks Marketing is proud to support causes close to its team’s hearts and each year, every colleague is given £50 to donate to a charity or community initiative of their choice, as well as a day’s leave to support it.

This year, Senior Account Manager Lucy Carver chose to support an inspiring STEM (Science, Technology, Engineering, and Mathematics) event when her son took part in the Greenpower Goblins challenge at the iconic Goodwood racetrack. Organised by the Greenpower Education Trust, the Goblins project invites primary school children across the UK to design, build, and race electric cars at real motorsport venues. It’s an incredible initiative aimed at sparking early interest in engineering and science careers.

Hands-on learning in action: from the workshop to the racing circuit

Lucy’s son and his classmates from Southbourne Junior School formed the Southbourne Seagulls. The team of 9–10-year-olds took on the full challenge, from fundraising for equipment and

Managing Director

designing their car, to building it with help from a professional engineer. Along the way, they developed hands-on technical skills and teamworking abilities, all leading up to the thrill of racing on the legendary Goodwood circuit.

“It went so quickly from painting and attaching bodywork to getting to drive it,” said Lucy’s son. “Cheering on our teammates was just as fun as racing the car ourselves!”

Teachers and team leaders Bethany Wadey and Jasmine Duncan were delighted by the students’ achievements. “STEM Club is a fantastic

opportunity for our children to grow in confidence, work together and be part of something bigger,” said Bethany. “How many children can say they’ve been real race car drivers on the Goodwood track!?”

The Southbourne Seagulls rose to the occasion – from their impressive fundraising efforts to building a fully functioning electric vehicle. “The children were a real credit to our school,” said Jasmine. “We’ll definitely be up for the challenge again next year!”

Lucy added: “To be part of something like this at Goodwood is an experience I know the children will

never forget. I loved hearing all about the building process after each STEM Club session, and seeing the final car in action was fantastic. The event was full of energy and support, a true testament to the Greenpower team and sponsor Lockheed Martin.”

Michelle Leggatt, MindWorks Managing Director, said: “We’re proud to have played a small part in an initiative that’s helping to shape the engineers, scientists and innovators of tomorrow.”

HELPING BUSINESS BALANCE PEOPLE, PLANET AND PROFIT

Michelle Leggatt, MindWorks

The Southbourne Seagulls rose to the occasion with their fully functioning electric vehicle

AI integration for secure business growth

By Nick Irvine, Managing Director BN-IS

AI promises transformative growth and efficiency, but concrete examples of its realworld impact – saving businesses time and money –are often missing.

A day in the life of a BN-IS consultant: Before and after Copilot Will, a BN-IS consultant, often spent significant time writing reports. He'd sift through handwritten notes, meeting transcripts, and data sources. Chasing missing information, cross-referencing details, and meticulously writing executive summaries for each customer consumed his time, leaving him drained and feeling perpetually behind and overwhelmed.

But now, with Microsoft Copilot integrated into our setup, as meetings conclude, Copilot instantly drafts comprehensive executive summaries, pulling in internal meeting transcripts, customer call transcripts, and data from our ticketing system.

This allows Will to dedicate more time to client solutions, proactive problem-solving, and delivering greater value, significantly enhancing productivity and client satisfaction – leaving him feeling empowered, no longer burdened by the constant race against time.

The

critical role of security and ring-fencing in AI adoption

Our internal use of Copilot demonstrates AI’s potential for many businesses: automating routine tasks, gaining insights from vast datasets, and enhancing team productivity. But what’s happening to our internal data and,

more importantly, our clients’ data? While AI offers clear benefits, its integration demands stringent security. Without proper configuration and clear data boundaries, you risk data breaches, shattering client trust and reputation. The tools designed to enhance efficiency could inadvertently create significant security vulnerabilities.

When set up correctly, Microsoft Copilot offers secure, ring-fenced integration, ensuring data remains within your company's secure environment. This prevents unauthorised external access, minimises data breach risks, and maintains stringent data privacy by limiting visibility to authorised internal colleagues.

This approach also mitigates the risk of employees using external, unsecured AI tools like ChatGPT for company data, which creates “shadow IT” vulnerabilities. By providing secure, internal AI systems, we eliminate the need for unauthorised third-party tools, standardise workflows, and ensure data remains within company control.

Making AI work in your business

Our example above is a real, working example. Yet, possibilities are endless in every business – with proper implementation skills and knowledge.

In finance, this might include automating board packs, audit prep, or compliance reporting. In sales and operations, it could involve analysing sales trends and customer feedback for decision-making.

These applications shouldn’t just save time but also enable growth by allowing more clients or tasks to be managed, faster decisions to be made, and fewer risks due to improved accuracy and compliance – transforming AI into a growth enabler, not just a productivity tool.

Protecting your digital frontier

A warning: Implementing AI without a robust security framework is like building a smart home with no locks – how would you control access? Our expertise includes comprehensive risk assessments and compliance, helping businesses – particularly those without dedicated IT security personnel – navigate AI adoption safely.

Looking to streamline operations with AI, knowing your data is secure and your business is future-ready? Contact BN-IS to learn how we can help you integrate AI securely and efficiently.

A sustainable approach to design and print services

Businesses can point to many reasons for procuring print, graphics and signage solutions that are demonstrably sustainable and good for the environment.

With customers, staff, regulators and investors all increasingly eco-conscious, companies that opt for green suppliers are more likely to be seen as responsible and ethical.

The right choice of ink, paper, printer and materials – and of course business process and practice at the supplier – can complement wider credentials around the management of energy efficiency, carbon footprint and avoidable waste.

At the same time, businesses that operate in regulated sectors have a better chance to stay

compliant with set requirements around environmental standards if they can show they have green suppliers on board.

One leading Hampshire company that has been in the vanguard of supplying sustainable print and design solutions to business clients for more than 30 years is Greenhouse Graphics.

Indeed, co-founder Timi Van Houghton had the title of ‘Director, Creative and Sustainability’ right from the start in 1993.

“That original proposition of sustainability coupled with highquality products worked out very well,” said Darren Bennett, Managing Director since November 2020. “Some clients who came on board in the early days are still with us. We were ahead of the curve with an ethos to help them achieve long-term

‘Our capabilities span everything from branded packaging and signage to exhibitions and marketing collateral, all with sustainability at the core’

Bennett, Managing Director, Greenhouse Graphics

environmental sustainability. We converted away from non-sustainable materials and equipment, such as moving from chemical to water-based washes for print and using sealed printing machines.

“The quality of brochures, newsletters, exhibition designs and event graphics has really come on since those days. Products made with fully recycled polypropylene as opposed to traditional PVC have as good a finish as anything made before. With our roller-banner stands, we only stock non-PVC versions. And cardboard exhibition graphics made from honeycomb construction are lightweight and come in different thicknesses, offering great flexibility and portability.”

Darren, who joined Greenhouse Graphics in 2006 having completed a print apprenticeship and worked elsewhere in the industry as a production manager, says the company has ridden the wave of growing demand for sustainable print and design.

“Ten years ago, you would tend to pay more to source sustainable options. You could still achieve commercial success while reducing your environmental impact but you had to put your money where your mouth was. Now, prices are much more in line. It has levelled out a lot.”

Working from their purpose-built eco-studio in Bramley, north of Basingstoke, the ten-strong Greenhouse Graphics team includes a mix of experts with experience in lithographic, digital and large-format, carbonbalanced printing.

“Every project is produced inhouse using low-impact technologies such as H-UV litho presses, vegetable-based inks and FSC-certified or recycled substrates,” says Darren, who was promoted from Production Director after stepping into that role in 2016. “Our capabilities span everything from branded packaging and signage to exhibitions and marketing collateral, all with sustainability at the core. We carbon-offset all our paper purchases, for example. We also keep a close eye on product development at the manufacturers who work with us. Because they know our philosophy, often they will come to us and say they are working on a new wash or consumable. We’re invited to see what’s happening and how it can inform what we do for our clients. That’s how we stay at the forefront as a go-to supplier. We also invite clients to come back to us with materials they no longer need so we can get them recycled. Clients tell us they like the product and the fact they can rely on it being repurposed and used again and again.”

Darren

Cyber security risks for small businesses in the UK

Cyber attacks are no longer just a problem for large corporations. In fact, nearly half of UK small businesses reported a cyber breach last year, according to the Government’s Cyber Security Breaches Survey 2024. The consequences can be severe: stolen data, hacked email accounts, ransomware and days of costly downtime.

Criminals know smaller organisations often lack full-time IT staff. That makes them prime targets for phishing emails, weak passwords, and unpatched systems. A single fake invoice or login prompt can compromise an email account or an entire network.

Cloud services like Microsoft 365 are powerful, but they don’t automatically protect against account compromise or data loss. And for businesses with onpremise servers, an outage can halt operations completely and destroy your business reputation.

At ANother Managed IT Services, we deliver enterprisegrade security tailored for small businesses. Our services include:

• Microsoft 365 email with multifactor authentication (MFA) –stopping attackers even if they steal a password.

• Advanced spam filtering & phishing simulation – blocking threats before they land, while training staff with eLearning and realistic phishing tests.

• Cloud backup for Microsoft accounts – protecting OneDrive and SharePoint data against accidental deletion or malicious tampering.

• RMM (remote monitoring & management) & EDR (endpoint detection & response) –proactive protection to catch issues early and stop cyber threats fast.

• Security Log Monitoring with SIEM (security information & event management) –centralising logs from Microsoft 365, endpoints and servers, with analysis to detect suspicious activity before it becomes a breach.

• Comprehensive BCDR (backup, continuity & disaster recovery) –keeping on- premise servers and critical systems online, even during a major disruption.

• Incident response & recovery –from hacked email accounts to full network compromises, we help businesses recover quickly.

• Compliance support – guidance and solutions to meet standards such as cyber essentials, boosting customer trust and reducing risk.

Cyber security is no longer optional – it’s essential. With ANother Managed IT Services, you get more than just protection: you gain a partner who will secure your systems, monitor your logs, backup your data and keep your business running no matter what. Don’t wait for a breach to expose the gaps in your defences. Contact ANother Managed IT Services today to strengthen your cyber security and give your business the resilience it deserves.

To discuss how we can help secure your business-critical services and data, reach out by phone on 01420 343777 or email hello@anotherit.co.uk

NEW MEMBERS

HAMPSHIRE CHAMBER OF COMMERCE WOULD LIKE TO WELCOME ITS NEW MEMBERS

Lead Membership

Blue Star Business Solutions Limited

Ben Matthews

Fourth Floor East, Matrix House, Basing View, Basingstoke, Hampshire, RG21 4FF www.bluestarleasing.com 01256 581111

Bluestar Business Finance is a finance brokerage part of the MANX Financial Group, supporting businesses across the UK with tailored funding solutions.

Based in Hampshire but working nationwide, we help businesses access the capital they need to grow, innovate, and manage cash flow.

Whether you’re a local startup, an established SME, or anything in between, we offer finance for a wide range of assets, from machinery and vehicles to event equipment and fit-outs.

Our services include asset finance, tax funding, cash flow solutions, general business insurance and personal guarantee insurance. We work directly with business owners, but also partner with suppliers of equipment and professional service providers to offer finance options that help close more sales and add value to their customers.

So whether you’re looking to fund new assets, unlock cash in your business, or offer flexible finance to your own clients, Bluestar can support you. We believe in building lasting relationships, delivering quick decisions, and offering clear and honest support

Grow Membership

Full Send Motorsport Limited

Caroline Woodhouse

R25a Millennium Walk, The Plaza, Gunwharf Quays, Portsmouth, Hampshire, PO1 3FA www.fullsendracinglounge.co.uk

02392 009183

Full Send Racing Lounge is The Place to Drive... together we enjoy, compete and belong!

Offering premium, immersive simulation experiences and we are focused on providing a fun, inclusive and a welcoming lounge for anyone who wants to drive

Full Send is the first high-end Racing Simulator Lounge, situated on the Plaza in Gunwharf Quays, Portsmouth.

It has been built with everyone in mind; from first timers to future professionals Set in a beautifully designed space, Full Send blends real racing immersion with social energy, inclusive vibes and luxury hospitality.

Whether you’re showing up for a thrill, levelling up your skills, building tighter bonds with your team or chasing your next best lap time, this is where fun takes pole position.

Marka Training and Development

Mark Fower/Marta Drozd

Top Floor, Buckley House, 31A The Hundred, Romsey, Hampshire, SO51 8DG www.marka-td.com 01794 519280

Marka Training & Development is a Qualsafe Registered Centre and CPD-accredited training provider.

Our portfolio includes Mental Health in the Workplace, Mental Health First Aid, Supportive Conversations (helping staff hold effective, empathetic conversations), Supportive Conversations for Schools (guiding staff in safe, age-appropriate conversations with students), Safeguarding (the SAFE© Interviewing Programme), and Leadership & Management.

We equip organisations, businesses, and schools with the knowledge, skills, and confidence to support mental health, foster inclusive environments, protect children, and develop empathetic leaders.

Shaped by extensive multi-agency experience across law enforcement, the NHS, social services, education, charities, and community groups, our training is delivered in-person or live online.

We provide practical strategies, skills, and knowledge that gives staff confidence in

challenging conversations, builds resilience, and helps create positive environments that prioritise mental health and wellbeing where everyone can thrive.

Start Membership

AKM Accounting Solutions Limited

Andrew Muckett

Fareham Innovation, Merlin House, 4 Meteor Way, Lee-On-The-Solent, Hampshire, PO13 9FU www.akmaccountingsolutions.co.uk 01252 494001

At AKM Advisory, we help seven-figure founders turn financial complexity into clarity.

By combining real-time accounting with forecasting and tailored support, we transform uncertainty into confidence.

More than numbers, AKM creates the freedom for founders to pursue their vision, knowing their business and future are built on solid financial ground.

Cancer Research UK

Robyn King

2 Redman Place, London, E20 1JQ www.cancerresearchuk.org 0300 1231022

Cancer Research UK is the world’s leading cancer charity, dedicated to saving lives through research, influence and information. We work with businesses, communities and supporters both locally and nationally to raise vital funds.

Together, we drive progress in prevention, diagnosis and treatment to help beat cancer.

Curtis Williams Accountants

Simon Williams

5 Link House, Dundas Lane, Portsmouth, Hampshire, PO3 5BL www.curtiswilliamsaccountants.co.uk 02392 652 800

Founded in 1994, we are an independent

Membership

accountancy practice that looks after small and medium enterprises.

We offer a range of accountancy services for established businesses together with personal tax work and general compliance.

The practice boasts a wide variety of Clients both large and small and aims to look after the bookkeeping and accountancy side while their Client’s continue to grow.

Evolve

Becky Phillips

3 Winchester Place, North Street, Poole, Dorset, BH15 1NX

www.evolveadvisory.co.uk 01202 030982

We provide advice on starting, growing and exiting a business, supporting the business, leader and team.

Running a business comes with its own unique challenges and having support is vital. Our transformational services include leadership and management development programmes, strategic reviews, company valuations, exit planning, peer groups, coaching and mentoring.

FILM EXPO SOUTH (Hampshire Film Office)

Gillian Tully

Southampton, Hampshire www.filmexposouth.com 07921 296608

FILM EXPO SOUTH and Hampshire Film Office drive growth in Hampshire’s creative industries. The Expo connects filmmakers, businesses and communities through networking and industry panels, while the Film Office attracts productions that boost the local economy.

Together, we create opportunities for local businesses, nurture creatives and inspire vibrant community engagement.

Hampshire Business Computers

Ava Lambert 1 Park Court, 22 Premier Way, Abbey Park

Industrial Estate, Romsey, Hampshire, SO51 9DN

www.hampshirebusiness.co.uk 01794 830326

Hampshire Business Computers is a trusted, well-established IT support and cybersecurity company based in Romsey, Hampshire.

With over 35 years of experience, we deliver expert knowledge, tailored support, and outstanding customer service to businesses of all sizes. Whether you are looking to complement your existing IT team or need a fully outsourced solution, we are here to help.

Hampshire & Isle of Wight Wildlife Trust

Luke Maundrell

Beechcroft House, Vicarage Lane, Curdridge, Hampshire, SO32 2DP

www.hiwwt.org.uk 01489 774400

Hampshire & Isle of Wight Wildlife Trust safeguards wildlife and wild places across Hampshire, the Isle of Wight, and local seas.

With our members and volunteers, we care for 70+ nature reserves, collaborate with partners to connect habitats, and inspire communities and young people to protect nature locally.

Living Comforts Limited

Samantha Tanner 14 Little Park Farm Road, Segensworth, Fareham, PO15 5TD www.homeinstead.co.uk/southampton 01489 559007

Home Instead Southampton is a trusted provider of tailored domiciliary care services in Southampton and the local area.

We offer a wide range of in-home support options, including home help, companionship , personal care, day care, overnight care, respite care and live-in care.

Netshell Limited

Danielle Stevenson

Arena Business Centre, Threefield House,

Threefield Lane, Southampton, Hampshire, SO14 3LP www.netshell.co.uk 02382 128845

Netshell is a consultancy dedicated to helping businesses harness the potential of AI and automation.

We work with organisations to modernise processes, reduce manual effort, and improve efficiency through practical digital solutions.

From strategic workshops to tailored solutions, we deliver measurable gains in productivity, cost savings and smarter decisionmaking.

Sales Geek

Barrie Greening Alton, Hampshire www.salesgeek.co.uk

07825 032126

Sales Geek helps SMEs accelerate growth with expert sales leadership, strategy, and training without the cost of a full-time hire.

From fixing sales processes to improving conversion rates and building high-performing teams, we provide practical, results-driven support to help businesses scale faster and sell smarter.

Showcase Cinema De Lux

Southampton

Darren Bourne

Level 4, West Quay South, Southampton, Hampshire, SO15 1DE www.showcasecinemas.co.uk 02380 205555

Showcase Cinema de Lux Southampton offer laser projection, Dolby Atmos and recliners in every screen, as well as a supersized XPlus screen and two stunning bars.

Offering private screenings and screen hire for events and meetings as well as prestige tickets for businesses to incentivise their teams.

JOIN THE CHAMBER

The Chamber provides a range of quality services and benefits supporting your business to grow successfully.

Membership is open to businesses of all sizes and from all sectors with packages starting from as little as £5.76 per week.

Just call us on 01329 242420, or 01256 338477, or email membership@hampshirechamber.co.uk

Solent Mind

Robert Wayman

15-16 The Avenue, Southampton, Hampshire, SO17 1XF www.solentmind.org.uk 02382 027810

Solent Mind is Hampshire’s largest mental health charity, serving communities across Southampton, Portsmouth, the New Forest, Eastleigh, and Winchester.

As an independent member of the Mind network, Solent Mind provides tailored support, advice, and services to over 40,000 people annually.

South Coast CPS

Lucy Richmond Fleet, Hampshire www.southcoastcps.co.uk 07899 891119

South Coast CPS unites the region’s property sector—investors, developers, planners, and local authorities.

Our flagship conference and year-round events showcase commercial and residential

EMPOWERING BUSINESSES TO THRIVE JOINUS!

INCREASE YOUR CONNECTIONS

Unlock new customers and markets through networking and events

TRAIN AND DEVELOP YOUR STAFF

Stay ahead with insights into global markets, funding and investment opportunities

EXPERT KNOWLEDGE

Empower your team with specialist skills to boost productivity

projects, highlight investment opportunities, and foster cross-sector collaboration, driving growth, innovation, and the transformation of towns and city centres across the South Coast.

Winchester Youth Counselling Services

Dason Bodilly 2nd Floor, East Wing, 68 Saint George's Street, Winchester, Hampshire, SO23 8AH www.winchesteryouthcounselling.org 01962 820444

Winchester Youth Counselling has provided free, confidential mental health support for children and young people aged 11-25 across the Winchester District for over 20 years.

We offer a range of tailored services including one-to-one counselling, walk and talk therapy, nature therapy, weekly drop-in sessions and support for parents and carers.

Yotta Data Center

Gavin Watson Unit 6, Queen Isabelle House, Kingsclere Park, Kingsclere, Hampshire, RG20 4SW www.yottadatacenter.com 03330 154855

Yotta Data Center are proud to support local businesses with their hosting and server infrastructure requirements offering a personal, custom service.

We provide colocation, dedicated and virtual servers, private cloud and Internet (website, email) hosting services from our privately owned datacenter in Hampshire.

GROW YOUR BUSINESS

Collaborate, innovate, develop and market

POLICY AND LOBBYING

Make your voice heard and influence decisions that matter

COST SAVINGS FOR YOUR BUSINESS

Exclusive deals using the Chamber Services

To Find out more scan the QR code.

Or visit: www.hampshirechamber.co.uk Or email: membership@hampshirechamber.co.uk

Solent Mind empowers individuals to develop positive wellbeing, live well, and thrive.