The Connector Winter 2023/24 by Kelman & Associates

WINTER 2023 / 24

SETTING UP Minorities and Others

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The Care and Maintenance of a Private Water Well..... 22 Setting Up Minorities and Others for Success.............. 26 Lead Service Line Inventory Financial and Technical Assistance Available................ 32

C OV E R P H O T O Arches in Winter. “No one can whistle a symphony. It takes a whole orchestra to play it.” – H.E. Luccock The Connector is the official publication of the Rural Water Association of Utah (RWAU) and is published quarterly for distribution to all member rural and municipal water and wastewater systems, individual and associate members, legislators, water-related agencies, and other friends and supporters. In addition, the Winter issue, which contains information about our February/March Annual Conference, is sent to every waterworks person in the state whether a member or not. The Rural Water Association, an affiliate of the National Rural Water Association, is a nonprofit trade organization of small water and wastewater utilities. Editor: Christian Jensen Questions and Submissions Articles, news items, letters, and photographs are welcome, and should be submitted to: Rural Water Association of Utah 76 E Red Pine Drive | Alpine, Utah 84004 P: 801-756-5123 | F: 801-756-5036 E: rwau@rwau.net

Free CEU Opportunities at RWAU............................... 34 Knowledge is Powerful.............................................. 36

32 DEPARTMENTS President’s Message..................................................................... 9 Executive Director’s Comments................................................... 10 Legislative Report........................................................................13 Board Report..............................................................................15 Letters from our Readers.............................................................17 Rural Water News...................................................................... 18

The Connector is published by

Training Calendar....................................................................... 20 RWAU Associate Members......................................................... 45

Tel: 866-985-9780 Fax: 866-985-9799 www.kelmanonline.com Managing Editor – Katie Woychyshyn Design/layout – Tracy Toutant Marketing Manager – Kris Fillion kfillion@kelman.ca Advertising Co-ordinator – Stefanie Hagidiakow

RWAU Board and Staff................................................................51 Advertiser Product & Service Center............................................ 53

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President’s Message Jacob Sharp, RWAU President

Happy New Year T

he end of another year is upon us! If time flies when you’re having fun, why does it go by so fast when you work in the water/wastewater industry? 2023 was an excellent year for our watersheds. Let’s all pray this coming winter will treat us similarly! The end of 2023 comes with big changes as the now former Director of the Division of Drinking Water, Tim Davis, stepped down to fill a role as Deputy Great Salt Lake Commissioner. Tim was great to work with and we wish him well in his new position. Nathan Lunstad will serve as Interim Director of Drinking Water. We look forward to working with Nathan! Looking forward to 2024, I encourage you to plan to attend the RWAU Annual Conference in St. George, February 26 to March 1, 2024. It will be a great week of presentation, education, exhibits, and renewing associations. The exhibit hall is filled with all the latest and greatest equipment and technology to support and improve your systems. Sterling Poulson, long-time KUTV2 weatherman will be our keynote speaker! Our Rural Water staff has been working hard to organize another excellent conference that includes all of your favorite activities including the golf scramble, skeet shoot, and Women Working in Water.

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The Lead and Copper Rule Revisions (LCRR) will go into effect on October 16, 2024. All Community and Non-Transient Non-Community water systems will need to develop service line inventories. Resources, funding, and technical assistance opportunities are available to aid systems in meeting this requirement on the Drinking Water website. Funding is available for assistance in doing your line inventories. Castle Valley Special Service District, where I work, is taking advantage of that no-cost funding assistance for small systems. Check it out if you haven’t yet at www.deq.utah.gov/drinking-water/ lead-and-copper-rulerevisions. As the year closes, I recognize each of you operators, technicians, staff, management, board members, and any others reading this for the dedication and work that you put into the systems that you operate, maintain, and represent. Ours is not a glamourous industry and we often only get noticed if something goes wrong. Thank you for all of the right that you do every day that goes unnoticed. Take pride and satisfaction in providing such essential services to the citizens of Utah!

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Executive Director’s Comments Dale Pierson, RWAU Executive Director

Cybersecuirity and You G iven the continued state of the world, security for the water and wastewater sectors remains and will always remain a priority. In the last week of October of 2023, I received Homeland Security (DHS) bulletins regarding China, Hamas, and domestic threats. There are two main security areas we always need to be concerned about: physical security and cybersecurity. I want to talk here about cybersecurity. EPA had recently proposed a rule whereby a check on cybersecurity prevention would have become part of the sanitary survey. Due to a lawsuit brought by the state of Missouri, the American Water Works Association and the National Rural Water Association that proposed rule was withdrawn. The withdrawal of the rule does not mean that systems should take cybersecurity off their “to-do” list. The need to protect the system, its employees, and those they serve is as vital as ever. Often smaller water and wastewater systems seem to think that cybersecurity isn’t much of a concern for them. There’s a bit of a “it won’t happen to us” attitude due to the system being perceived as not as visible as the bigger more populated systems. This is simply not true. When it comes to ransomware attacks and phishing schemes to gain customer payment data, hackers know that smaller systems and communities are particularly vulnerable simply because of that attitude. Most data breaches are about money and the hackers really don’t differentiate by size. So, where do you start? Systems that had to add a cyber component to their emergency response plan under the American Water Infrastructure Act (AWIA) should dig out that plan and review it. Any change

The Connector Winter 2023/24

to system cyber infrastructure that has occurred since the plan was written should have triggered an update to the plan. If that didn’t happen, it should happen now. If your system wasn’t required to put together an assessment and plan you should still do so. As mentioned above, no system is immune from cyber-attacks. Anytime an employee leaves their employment with the system, for any reason, all passwords should be changed. Passwords should also be changed regularly (monthly is often recommended) and strong passwords should be devised. Resources you might use include: • EPA Cyber Evaluation Service: www.epa.gov/ waterresilience/forms/ epas-water-sectorcybersecurityevaluation-program • Cybersecurity and Infrastructure Security Agency Scanning: vulnerability@cisa.dhs.gov • www.epa.gov/waterresiliance/ epa-cybersecurity-water-sector is also a good information site. RWAU’s Internal Guidelines Christian Jensen, who is our Association’s IT person, put together a list of protocols for email use for Association employees. Email being the most common point of access for those who want to hack into your system, these protocols should be followed by all your system staff members: “When you are using computers, you need to perform some basic safety precautions, much like you do in real life,” he writes. “Most people believe their information isn’t worth stealing or that they don’t provide anything someone would waste their time trying

to steal. You are the biggest target because of how easy it is to con you. The advice I’m going to lay out for you should be taken for your personal life as well as your work life. Please take note and be cyber smart!” Passwords This is one of those tips that gets scoffed at the most. There are many techniques for creating good passwords. The most important thing you can do is make sure all your accounts use different passwords. DO NOT re-use passwords. Leaks and hacks happen all the time. If someone gets a hold of your email address and a password to one account, you can guarantee they will plug that username/password into anything and everything. Someone breaking into your Little Caesar’s account doesn’t seem like a big deal, but each time an account is breached, they learn more about you. That allows them to impersonate you on other sites with greater ease. It happens way more than it should. Credit card numbers are vulnerable as well. Public WIFI Be wary of free WIFI. Malicious actors will monitor activity and can intercept information like your logins. General rule of thumb, use your data or connect to a password protected WIFI. Nothing you must do is going to be worth potentially losing your identity. Email Email is one of the easiest ways into someone’s personal life or into a company. Each account that exists increases the likelihood of a company breach. Hackers will not be able to get into your accounts without action on your part. A breach will likely occur by three different methods.

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One will be something obvious like “I’m the king of Antarctica and I need a $50 wire transfer in order to buy fish for my loyal penguin subjects.” These are easy to spot, and your email service will have likely automatically labeled it as junk. Don’t fall for this, delete it. Another will be something significantly more sophisticated. You may see an email come in from dale.boss@gmail.com. These emails may ask you to open a pdf, click a link, or download a file. Never download or open a file from an email unless you have spoken with the person verbally (or some other means of confirmation other than email). Once you open a malicious file, the damage will be done swiftly. Viruses are generally installed on your computer through downloads. Phishing attempts are done through login screens. You would click on a link from an email, and you would then suddenly get a prompt on your computer that appears official, like, the login screen for Microsoft or your PC login. DO NOT type anything into these prompts. They want your information, and these screens are fake. The last one will be an email from someone you know and trust but whose account was hacked. This is another reason you need to verbally speak with someone who is asking you to send a link. You may go along with what the email says, and fall for the phishing attempt, because everything appears to be legitimate.

• NEVER download a file or open a link from someone you haven’t received verbal confirmation from. (Or some other means of confirmation other than email). A part of your plan needs to be what to do in the event of a breech. That should include who should be contacted to assist in isolating or quarantining the problem. Employees should all be aware that a rapid response to a breech is

What do I need to do exactly? • Create unique passwords for each account. • Avoid public WIFI. • Check the sender email address and verify it is EXACTLY as it should be. (dale.pierson1@gmail.com is not a real email)

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necessary to mitigate potential damage. Cybersecurity, along with physical security, is an ongoing effort. The bad actors are always devising new innovative ways to breech security measures and new measures must then be devised. Updating and revising your security and response planning needs to be done at least annually as well as after any incident. Stay safe!

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Legislative Report Steve McIntosh, RWAU Legislative Chairman

Looking Toward 2024 W inter is knocking at the door. We have already had snow up high, even though I don’t think I ever made it to short sleeves this summer. Here comes the beginning of the water discussions for January. The Water Task Force and the Water Development Commission have been busy discussing a plethora of water related issues and concerns. Stay tuned. We fully expect the 2024 State of Utah legislative session to once again have a myriad of bills that could affect us. Some will pass and some will not. The Water Development Commission recently heard a proposal from Representative Lyman regarding a requirement for water system to provide a detailed water inventory each year. We already provide a detailed water accounting through the annual Water Use report so we’ll watch that one closely to hopefully avoid duplicative efforts. As I write this, in the beginning

of November, I worry, as do most of us, about another looming Federal Government shutdown. We, as water and wastewater professionals, rely on the federal and state programs to assist us in installing new, upgrading old, or sometimes replacing badly needed infrastructure. Any hiccup to that process could have far reaching consequences for Rural Water and we will keep you informed of any news as always. We have heard rumblings of more secondary water bills in the pipeline but, nothing concrete yet.

The Election is in a few weeks. My ballot has arrived, and we anxiously await election returns to help us determine how we can help our industry as a whole and educate legislators regarding the specific challenges we face in providing safe culinary water in sufficient quantity to allow for sustainable growth in the future. Enjoy the waning days of the season while they last. As for me, now I’m out exercising valves before the snow arrives. Thanks for listening, Steve

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RWAU BOARD REPORT

November 2023 Meeting The Rural Water Association of Utah (RWAU) Board of Directors held its final regular meeting of 2023 on November 9. The meeting was held in a “virtual” setting and presided over by President Jacob Sharp. At that meeting the Board: • Heard a report on RWAU marketing efforts from Public Relations and Marketing Technician, Christian Jensen. • Discussed new staff and staff supervisor reorganization. • Approved Operating Plans or procedures for proceeding with the Apprenticeship Program, Compliance Wastewater Program, Tribal Wastewater Program, Lagoons Wastewater Program, Decentralized Wastewater Program and USDA Rural Development Circuit Rider Programs. • Heard a report on the 2023 National Rural Water Association (NRWA) WaterPro Conference. President Sharp and Director Devin Magleby attended along with several Association staff. • Heard a report on NRWA activities from NRWA Director Paul Fulgham. • Discussed NRWA Board Training that was held November 2 to 3, 2023 in Raleigh, NC. Members Ryan Goodrich, Brett Palmer and Luke Thomas along with staff members

Shannon Rasmussen and Dale Pierson attended that training. NRWA Director Paul Fulgham was an instructor for the training. • Heard a report on the results of the 2023 Fall Conference and planning for the 2024 Annual Conference from Conference Coordinator Kelsey Johnson. • Capped the dollar amount that will be held in the Association’s

Contingency Trust Reserve Fund. • Approved the 2024 Annual Budget. • Heard the 2023 Year-To-Date Financial Report from Chief Financial Officer, Shannon Rasmussen. • Heard Standing Committee reports. The next meeting of RWAU Board of Directors will be February 26, 2024. That meeting will be held in conjunction with RWAU’s Annual Conference at the Dixie Convention Center in Saint George, UT.

“The next meeting of RWAU Board of Directors will be held in conjunction with RWAU’s Annual Conference at the Dixie Convention Center in Saint George, UT.“

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LETTERS FROM OUR READERS Thank you to all who have submitted your letters! Here are a few of those we have received: To whom it may concern: The Hoytsville Pipe Water Company (HPWC) appreciates and supports the work of the Rural Water Association of Utah (RWAU). HPWC provides culinary water to approximately 200 households in rural eastern Summit County, UT. Janell Braithwaite from RWAU has provided resources to us that helped us make good decisions as a Board of Directors to protect our assets and maintain our system. Specifically, she helped us find engineering, funding, and legal services. Janell canvassed local water companies and provided a rate survey that helped us make a hard decision about our rates. RWAU is invaluable to small water companies like ours who do not have a lot of financial resources to hire experienced consultants. We are a volunteer Board and rely upon help from sources like RWAU. Sincerely, Tyler James Larsen, Secretary Hoytsville Pipe Water Company Board of Directors Coalville, UT

Please submit your letters through the digital form on our website: www.rwau.net/support-letters or send them to: Rural Water Association of Utah, 76 E Red Pine Drive, Alpine, Utah 84004

Thank you so much for your support!

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Greetings, My name is George Rice, I am the Wastewater Operator for the City of Monticello. I’d like to take a moment of your time to express my thanks and appreciation to Phil Harold of the Rural Water Association of Utah. You may or may not know where Monticello, UT is. It is in the southeastern corner of the state. It is remote, and far from many of the resources that other wastewater systems enjoy. The population is about 2000, and wastewater is treated with a small lagoon system. I have been the wastewater operator here for 15 years. During this time, I have experienced many things that I was not specifically trained for, I did my best and most things worked out, but some didn’t. I have seen my ponds completely dry out during severe drought conditions, I have seen duck weed so thick I didn’t think it would ever go away, and I have seen substances floating around and had no idea what they were. Phil Harold has been my “go-to guy” for all the things that I can’t figure out. A couple of years ago, one of my primary ponds was “dead.” The water was black and brackish, the smell was terrible, and we received several complaints about it. Normally in the spring the ponds are like this as the ice thaws out and the water turns over. On this particular year however, the pond never snapped out of it. I tried to revive it by pumping water from a healthy pond into it with one pump and circulating air into it with another pump. I did this for a couple of weeks with no success. I called Phil and he came up with an idea to get activated sludge from a treatment plant and dump that into the dead pond. He contacted the plant operator in Moab and arranged a time for me to come pick up some. After a few days the pond started to change color, the smell diminished, and the pond looked healthy again. This is just one example of how Phil has helped me out. I call him every time I have a question, and he either has the answer or at least a contact person that does. He has helped with composite testing for our tracking records. He even alerted me to a program that provided the machines that do composite sampling. Thanks to his good communication, we now have our own sampling equipment. Again, I just wish to express my appreciation to Phil Harold and Utah Rural Water for all the help and support they provide to the systems that are small and out of the way. I urge you to advocate for him and his efforts as he strives for funding and support so he can continue assisting us and our systems. Sincerely,

George Rice Wastewater Operator City of Monticello, UT

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RURAL WATER NEWS

Annual Conference 2024 Don’t miss out on our biggest event of the year! Register now if you haven’t already, as February 26 is the start of an actionpacked week filled with top-tier classes, activities, speakers, and prizes. Keep an eye out for our “Countdown to Conference” emails and social media posts, which showcase the conference’s key elements and offer exciting giveaways. Sign up today for a chance to win redeemable prizes at the conference! This year’s conference promises to be an exceptional experience. Attendees will have the opportunity to participate in interactive workshops and attend keynote presentations that cover a wide range of topics. Additionally, the conference will offer a variety of networking opportunities, allowing attendees to connect with like-minded individuals and

establish valuable professional relationships. Don’t miss out on this fantastic opportunity to learn, grow, and connect. Register now and join us for an unforgettable week of inspiration, education, and fun! We want to take a moment to thank our members, sponsors, staff, and speakers. This event is made possible by your contributions. We appreciate your support and the friendships we’ve formed along the way!

New Staff Members RWAU wishes to welcome three new staff members who will be helping us fulfill new programs recently awarded to us by the National Rural Water Association. Scott Anderson, recently retired as Public Works Director for Woods Cross City and the Rural Water Board of Directors, will be administrating the Region 8 Environmental Finance Center. This program primarily focuses on water or wastewater systems that have been previously underserved by state or federal programs. Scott will assist systems that have a need to upgrade and help them acquire funding for those projects.

me o c l e W to our Team

Dennis Gunn comes to us from the Heber Valley Special Service District. Dennis will have oversight for three wastewater programs. These programs deal with Lagoons, Tribal Wastewater and Decentralized Wastewater Systems. Dennis will be working with communities to identify issues and suggest solutions to problems in those areas. Spencer Parkinson, who is currently employed by the South Valley Reclamation Facility, will be performing as a contractor to fulfill a new program dealing with wastewater compliance. Spencer will be working with the Utah Division of Water Quality to identify systems that need assistance and to work towards finding solutions towards their compliance issues. RWAU welcomes these new additions and looks forward to their work for our Association! Make sure you come down to St. George for Annual Conference to meet the new staff if you haven’t already.

Cybersecurity We’ve been ramping up our efforts on cyber awareness and security lately, and we’re only going to keep growing in this area. To help you in your personal and professional life, we’ve put together a page of resources on our website. Check out our “Cybersecurity” section under “Resources” for valuable tools

The Connector Winter 2023/24

and information. Our team has received a wealth of resources from our friends at DHS, EPA, and UVU, and we want to pass them on to you. Take some time to educate yourself on the growing cyber threat and improve your systems’ defenses. Remember, we’re all in this together!

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RURAL WATER NEWS

Support Letters

Magazine Suggestions

We collect letters of support to track the work being done in the water and wastewater sectors. Please take a minute to send us a letter about support you have received from RWAU or RWAU Staff. These letters aid greatly in our efforts to acquire funding for programs to assist in the community! Letters can be sent in Physically or through the following link: www.rwau. formstack.com/ forms/supportletters. Please use letterhead when possible. Thank you so much for your ongoing support!

We want to make sure our content in these magazines is relevant to everyone. Is there anything you’d like to see in here that either hasn’t been mentioned or isn’t touched on enough? Our staff have years of expertise that they love sharing with you all. Reach out to me with your suggestions at jensencj5@rwau.net.

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2024 TRAINING CALENDAR We at RWAU are actively adjusting our schedule to meet the demands of our members. Please refer to www.rwau.net/events for any changes to future trainings.

JANUARY 2024 JANUARY

SUNDAY

MONDAY

TUESDAY

WEDNESDAY

THURSDAY

FRIDAY

SATURDAY

January 9 Free CEU Training Duchesne Co WCD January 16 Free CEU Training | Brian Head January 18 Wastewater In-Depth Monthly Training 9:00 am-4:15 pm MST January 23 RWAU Legislative Water Rally

Free CEU Training Duchesne Co WCD

Wastewater In-Depth Monthly Training 9:00 am-4:15 pm MST

Free CEU Training Brian Head

RWAU Legislative Water Rally

FEBRUARY 2024 FEBRUARY February 1 Free CEU Training Central Valley Town February 6 Free CEU Training | TBD February 15 Wastewater In-Depth Monthly Training 9:00 am-4:15 pm MST February 26-March 1 2024 Annual Conference The Dixie Center, St. George, UT

SUNDAY

MONDAY

TUESDAY

WEDNESDAY

THURSDAY

FRIDAY

SATURDAY

Free CEU Training Central Valley Town

Free CEU Training TBD

Wastewater In-Depth Monthly Training 9:00 am-4:15 pm MST

2024 Annual Conference | The Dixie Center, St. George, UT

The Connector Winter 2023/24

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2024 TRAINING CALENDAR

MARCH 2024 SUNDAY

MONDAY

TUESDAY

WEDNESDAY

THURSDAY

FRIDAY

SATURDAY

February 26-March 1 2024 Annual Conference | The Dixie Center, St. George, UT

2024 Annual Conference | The Dixie Center, St. George, UT

Free CEU Training Cottonwood Mutual Water Co

MARCH

March 14 Free CEU Training | Cottonwood Mutual Water Co March 19 Free Water Operator Basics CEU Training 9:00 am-4:15 pm MST

Free Water Operator Basics CEU Training 9:00 am-4:15 pm MST

24/31

Training Email

Watch for your Save the Date Newsletter in your email inbox. If you are not currently receiving our newsletter, contact us and we will add you to the appropriate mailing list. Pay close attention to event changes that are updated on our website. More information for all of the trainings can always be found online on our website (www.rwau.net), and reminders will be emailed out before featured trainings (so make sure you are on our email list as well!) Don’t forget to follow us on socials! Rural Water Association of Utah @utahruralwater Rural Water Association of Utah Utah_Rural_Water Rural Water Association of Utah

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The Care and Maintenance

of a Private Water Well By Greg Johnson, Circuit Rider

ore than 43 million people – about 15 % of the US population – rely on domestic (private) wells as their source of drinking water. The quality and safety of water from domestic wells are not regulated by the Federal Safe Drinking Water Act or, in most cases, by state laws. Instead, individual homeowners are responsible for maintaining their domestic well systems and for monitoring water quality. The USGS National Water Quality Program investigates the quality of water pumped from domestic wells across the US. These wells are the sole source of drinking water and water for other household needs for most people in many rural areas. Health risks associated with contaminants in domestic well water include gastrointestinal illness related to bacteria and other pathogens and exposure to elevated concentrations of nitrate, arsenic, radon, lead, and organic compounds. Typically, the water supplied by domestic wells is not routinely tested. As a result, people using domestic-supply wells could be drinking water with elevated concentrations of some contaminants. Private Wells and the Safe Drinking Water Act (SDWA) that was passed by congress in 1974: The SDWA authorizes EPA to establish minimum standards to protect tap water and requires all public water systems to comply with these primary health-related standards. There are more than 90 different contaminants in public drinking water. These rules do not apply to the private drinking water wells as the EPA does not regulate them. It is the responsibility of the homeowner to maintain water quality. Nitrates are highly regulated with one of the highest most common contaminants being arsenic, animal waste and fertilizers and then we got PFAS or “forever chemicals.” You cannot see, smell or taste most harmful contaminants so the only way to confirm water is safe to drink is to test.

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Contaminants In a study of 2,100 domestic wells, water pumped from about one in five wells contained one or more contaminants at a concentration greater than a humanhealth benchmark for drinking water. Additionally: • The contaminants most often found at these elevated concentrations were inorganic chemicals, such as metals, radionuclides, and nitrate; all of these but nitrate are derived primarily from natural sources. • Man-made organic compounds, such as pesticides and solvents, were detected in more than half (60%) of the domestic wells sampled, but concentrations were seldom greater than human-health benchmarks (less than 1% of wells).

• About half of the wells had at least one “nuisance” contaminant – a compound that impairs taste, odor, or other aesthetic considerations – at a level or concentration outside the range of values recommended by the US Environmental Protection Agency (EPA). • Microbial contaminants (for example, bacteria) were detected in about one-third of the approximately 400 wells that had their water analyzed for those contaminants. • Contaminants found in domestic wells usually co-occurred with other contaminants as mixtures, rather than alone, which is a potential concern because the total toxicity of a mixture can be greater than that of any single contaminant.

“

Typically, the water supplied by domestic wells is not routinely tested. As a result, people using domestic-supply wells could be drinking water with elevated concentrations of some contaminants.

“

Health Impacts Nitrate

Blue Baby Syndrome

Manganese

Neurological disorder at high levels

Arsenic

Bladder, lung, skin cancer

Fluoride

Bone disease

Testing The Basic (Common) Testing Recommendations for Private Wells Are Coliform

Every Year

Nitrate

Every Other Year

Arsenic

At Least Once

Lead

At Least Once

Manganese

Before a Baby Drinks the Water

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Testing can be accomplished by contacting your State Health Departments or Labs that test drinking water. The EPA has a great list published for every state; they can be reached by calling the Safe Drinking Water Hotline at 1-800-425-4791. After you have done testing and you find you have bacteria in your well water, you will want to Identify the cause. This can be accomplished by visually inspecting the well and water system, multiple times if necessary and before and after heavy rain to identify potential surface water intrusion. Next, make any repairs needed, treat it by shock chlorination especially if maintenance is performed or if a new pump is installed. For instructions, visit www. smallfarmneighbor.org/protectyour-well.html. Resources in this website (How to test, keep records, contaminants, and filters) are under “Testing Your Water.” Find E.Coli Bacteria and then “click here” for more information and for treatment options. It opens a very informative six-page information pamphlet. Page five teaches you how to shock chlorinate your well. Or visit www.healthvermont. gov/environment/drinking-water/ disinfecting-your-drinking-water or www.healthvermont.gov/environment/ drinking-water/coliform-bacteriadrinking-water#treatment. Treatment Dilute everyday bleach to 100 parts per million(ppm) dilution, pour down the well, circulate through the system or house, once smelled throughout let sit overnight and then flush out the system being careful not to put it in your septic system, use yard hydrants first and then other means to dispose of from the home. After disinfection has been performed retest to make sure the water from the kitchen faucet is free from bacteria by testing two-three days after the smell of chlorine is gone. If other treatment is necessary for other contaminants, then get a certified treatment system that is third party approved like NSF approval. Important Records for Private Wells* • Well Permit. • Well completion report or well log; well depth; water yield; storage volume; pump depth; static water level and dates.

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• Water test results and records. • Well, plumbing maintenance records (receipts/warranties). • Well maintenance log/schedule. • Treatment schedule. • Well drillers and pump replacement mechanics’ phone numbers. *Also use link on the Small Farm Neighbor site previously mentioned, and additional resources at bottom of website. Find Your States Private Drinking Water Program and Additional Information: EPA: www.epa.gov/privatewells/ protect-your-private-well EPA: www.epa.gov/privatewells Water Quality Association: www.wqa.org (click “Education,” then click Water Treatment for Dummies 2nd Edition) DEQ: www.deq.utah.gov (Search Private Wells) DEQ: www.deq.utah.gov/drinking-water/ utahs-drinking-water National Sanitation Foundation (NSF): www.nsf.org CDC: www.cdc.gov (Search Private Wells)

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PARTNERSHIP FOR SUCCESS

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Setting Up Minorities and Others

for SUCCESS I recently heard an incredible story from Toni Glymph-Martin, a leading national expert in the wastewater industry. She shared that in her first job in wastewater, she was teased and abused by her coworkers with slop thrown at her daily. She wanted to give up and leave but found inspiration in bleak circumstances. Toni began taking notes of her observations of the slop, how it changed and reacted in different ways, and when someone finally asked her about her notes, she was recognized in discovering new advances in the industry. She went on to write textbooks about her research and now leads trainings across the nation. Not only did she break through a glass ceiling, but she succeeded on a glass cliff.

A glass ceiling refers to an unseen barrier in a profession withholding someone, usually applied to minorities. When someone “breaks through a glass ceiling” they are breaking through a first in their field or disrupting stereotypes. So, what is a glass cliff? The act of assigning a risky or failing project to a minority is often called a “glass cliff,” as a play on the concept of a “glass ceiling.” Leadership knows the high risk of failure, impossible deadlines, and overwhelming deliverables, yet assigns the task to a minority as a sort of scape goat. This often happens to people of color and women alike so when the project inevitably fails, the person is unfairly blamed. A project systemically biased against the employee sets them up for

By Kelsey Johnson, EPA Training and Operator Certification

failure, but in reality, is a leadership folly. So how can leadership avoid placing their employees on a glass cliff? First, set practical goals for positions, second, understand your employees’ strengths and limitations, and third, make accommodations where necessary. These three areas can improve leadership of all work relationships, minority and otherwise. “Practical goals” can be a subjective term interpreted differently by many, however, applying S.M.A.R.T. goals can help leadership remove the subjectivity and set clear standards for employees to follow. But what is a S.M.A.R.T. goal? • S stands for specific, removing ambiguous or unclear language helps communicate the goal clearly.

When someone “breaks through a glass ceiling” they are breaking through a first in their field or disrupting stereotypes. So, what is a glass cliff? The act of assigning a risky or failing project to a minority is often called a “glass cliff.” 26

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• M stands for measurable, or metrics. Writing a goal that includes a number might look like “Pass the distribution grade 4 exam with a 70% or greater.” • A is for achievable, goals must be realistic, and employees must have access to all the resources needed. This is where leadership needs to ask about barriers an employee might face in achieving this goal and whether or not someone in this position can actually meet the deliverable. • R is for relevant, why is this goal assigned to this employee? Is this something the employee is familiar with, and why is achieving this goal important for the system? If the employee doesn’t understand the bigger picture of how their deliverables fit in, they aren’t going to care. • And finally, T is for time. Not only setting a specific deadline for the goal but also defining a timeline of markers in accomplishing the goal gives a road map to completion. Understanding employee strengths and limitations requires leadership to get

to know their coworkers. I once had a boss who refused to eat lunch with their team each day. This small thing did not go unnoticed and caused a rift in all relationships with the boss because they were unwilling to get to know us during downtime. In addition, something I hear from smaller systems all the time is “This isn’t the only thing I do; I wear many hats.” Wearing many hats is necessary for smaller systems to meet all the regulations required. However, leaders need to know when

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someone is wearing too many hats to be productive, and when it’s time to make changes in responsibilities in order for employees to meet goals. This ties in with making accommodations where necessary. If an employee struggles with time management but excels at presenting, I should schedule them at our RWAU conferences to teach but be sure they have a timer set for the break to prevent running over. If another employee excels with personable interactions but hates public speaking, yet I still need

them to teach a conference session, I should schedule them with another co-presenter or a friendly moderator to be sure they can meet the challenge. It is important that leadership understands this isn’t the same as making special privileges or exceptions to the rules. It can be easy to resist any deviation from workplace expectations, but when a leader can comprehend an accommodation is not moving the finish line, but instead giving the right tools to get there, employees will more likely succeed.

Glass ceilings and cliffs aside, good leadership requires adaptive actions to an ever-changing workplace. By following these guidelines in our everyday practices, any member of the workforce can uplift our coworkers to excel in their positions. Making practical goals, understanding strengths and weaknesses, and making accommodations where necessary, minorities and non-minorities alike can reach their full potential at our water and wastewater systems.

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“Together, We Are the Solution”

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The tandard S w Ne Condition-Based Maintenance is: 1. Pipe Flow

2. Manhole Virtualization

Asset condition Blocked Poor Fair Good

3. Saving time, money manpower, and water ▶ Know which pipes need cleaning ▶ Know which manholes need attention ▶ Share your system view with leadership, council members, and crew ▶ Save time, water, and money on unnecessary cleaning

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Are You Facing These Problems?

The Good News

In our country today, these four dynamics are making it harder than ever to maintain wastewater collection systems:

The good news is that there is a new way to maintain collection systems, which uses new technology that can double your capacity and reduce your workload. This technology is called Acoustic Sewer Assessment and it is rapidly growing as the new best practice for maintaining wastewater collection systems. Acoustic Sewer Assessments use sound to locate where pipes may have restricted flow. The tool used for this is called the Sewer Line Rapid Assessment Tool or SL-RAT. This is a two-part tool consisting of a transmitter and a receiver. The transmitter is placed on one manhole and sends specialized tones into the pipes. The receiver is placed on an adjacent manhole and listens for the tones. And within 80 seconds, the tools can identify if there is something in the pipe that will restrict flow.

1) Systems are growing in size due to population growth 2) Structures are aging 3) Staff are leaving due to retirement or other opportunities 4) Owners can’t find people to hire due to staffing shortages Are you facing any of these dynamics in your collection system? If so, you are not alone. Most of the cities and districts in the country are impacted by one or more of these issues, making it more difficult than ever to properly maintain a wastewater collection system.

TRANSMITTER

RECEIVER

Obstruction Dissipates Acousic Signal

RH Borden Can Help RH Borden and Company is the authorized service provider for Acoustic Assessments in the Western United States. They have field crews that use the SL-RAT to collect the acoustic data from your collection system. When finished, they deliver this data in a full system GIS Map (see example below). This map makes it easy to see where cleaning and camera are needed and where they are not. The good news is that typically only 10% of pipes need to be cleaned, and the SL-RAT can identify where these 10% of dirty pipes are located. This enables you to stop cleaning pipe that is already clean! This can offload a significant portion of unnecessary work, and give you the capacity to do many other things with your resources.

Good Line (Green) Blocked Line (Black) Poor Line (Red) Fair Line (Yellow)

Reach out to RH Borden (rhborden.com) and start using Acoustic Assessments today! It will increase your capacity, reduce your workload, improve your maintenance program, and help you achieve the best results for your system!

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Lead Service Line Inventory

Financial and Technical Assistance Available By the Utah Division of Drinking Water

ll Community and Non-Transient Non-Community water systems must prepare and submit an initial service line inventory to the Utah Division of Drinking Water by October 16, 2024. Both the system-owned and the customer-owned sections of all service lines in the distribution system must be included in the inventory. The Division of Drinking Water has funding and technical assistance options available to support water systems with this goal. •

Expedited Approval Funding

• All community and non-transient non-community public water systems are eligible to apply. • Funding for up to $100,000 is provided as either 0% interest loans or grants. •

Small Systems Assistance Program (SSAP)

• Community water systems serving a population ≤10,000 are eligible for this program. • Assistance completing a service line inventory and replacement plan through Sunrise Engineering at no cost to the water system Applications and more information on how to qualify for these programs is available under the Funding Options section at www.lcrr.utah.gov. The Division of Drinking Water had a Lead Service Line Inventory Financing Webinar on Wednesday, October 25. If you were not able to attend or would like to rewatch or share the meeting, you can access the recording in the Funding Options section of www.lcrr.utah.gov as well.

The Connector Winter 2023/24

Learn more about funding and technical assistance options and how to submit your inventories at www.lcrr.utah.gov. If you have questions, email the Division at leadInventory@utah.

Applications and more information on how to qualify for these programs is available under the Funding Options section at www.lcrr.utah.gov.

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What is the difference between the funding programs? 01 Expedited Approval Funding

02 Small Systems Contractor Assistance Program

— Who is eligible?

All community and Non-Transient Noncommunity public water systems.

Community water systems serving a population <10,000.

— What kind of assistance?

Funding for up to $100,000 is provided as either 0% interest loans or grants. Systems are only eligible for grants if they meet the division's hardship criteria.

No-cost assistance completing a service line inventory and replacement plan through Sunrise Engineering.

— Which program is the best fit?

If a community water system is at the beginning stages of the inventory process, or needs help with field investigation, mapping software, or next steps, this program may be a better fit.

— Which program is the best fit?

If a water system has staff that can complete inventory investigation or is already working with a consulting firm this program may be a better fit.

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Free CEU Opportunities AT RWAU For an operator to maintain an active license in the state of Utah, he or she must collect a certain number of hours of education each year. The number of hours depends on the certification and the level of that certification.

Dr Seuss once wrote, “…the more you learn, the more places you’ll go!” Here at RWAU, we couldn’t agree more. Education is vital for so many reasons; personal progress, qualified working knowledge, and the experiences that come along with it. Education is often the vessel that allows us to gain better opportunities and improve circumstances. This is also true for water and wastewater systems and employees of those systems. Having access to relevant and integral information in the water and wastewater industry benefits the operator, the system, and the public they both serve. Especially in this industry, public health is the number one goal. For an operator to maintain an active license in the state of Utah, he or she must collect a certain number of hours of education each year. The number of hours depends on the certification and the level of that certification. For water distribution and treatment levels 1 and 2, operators must collect 2.0 CEUs in a three-year period. Water distribution and treatment levels 3 and 4, operators must collect 3.0 CEUs in a three-year period. For wastewater lagoons and collections and treatment levels 1-2, operators must collect 2.0 CEUs in a three-year period. For wastewater treatment and collections levels 1-4, operators must collection 3.0 CEUs in a three-year period. For every hour of training, you attend that equates to 0.01 CEUs. For the lower levels, operators will need 20 hours of training during the three-year period. For the higher levels, operators will need 30 hours of training during the three-year period. Training at Rural Water As the new year has just passed, you have a full 12 months to start collecting CEUs. RWAU has a contract with the EPA to offer training and technical assistance. RWAU employees offer onsite assistance through this program, but there are also training opportunities through the program as well. We provide training to operators throughout the state. RWAU’s current training structure offers, virtual only, in-person only, and hybrid (in-person and virtual) style classes. Almost all free CEU classes will be offered in the hybrid format. Except for December, RWAU puts on two free CEU training classes every month. These classes offer 0.6 water CEUs for attending the full class. There will be opportunities outside of these training classes for wastewater CEUs. Please look to RWAU’s training calendar for the dates. You can find RWAU’s current training schedule at www.rwau.net/events.

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By Brittney Griffith, EPA Training and Operator Certification

The training classes consist of teachers from RWAU, state and federal agencies, RWAU associate members, other RWAU partners and other experts in the industry. RWAU meets yearly with these individuals to go over training priorities for the coming year. For 2024, RWAU’s training classes will focus on the following priorities: • Cybersecurity • Operator math • Operation basics • Distribution systems • Emergency response • New and upcoming regulations • Capacity development • Asset management • Technology in the water/wastewater industry • Water audits • Land and use planning • Water Conservation • Source protection • Compliance reports • Addressing deficiencies • Organic loading • Septic management • TSS in polishing ponds • Funding options • Cross Connection Control • Training for water system officials • LCRR • Utility planning • Operator Support • Water Rights We are excited for the new year and to offer vital and relevant training to water and wastewater operators throughout the entire state. RWAU is proud to aid in providing clean drinking water and safe wastewater removal in Utah. We are always looking for facilities willing to host these training sessions. We are also looking for individuals willing to teach at our training sessions as well. If you our system is interested in participating as a host or a teach, please contact Brittney Griffith at brittney.griffith@ rwau.net.

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NOWLEDGE IS

By Janell Braithwaite, Management Technician

The Connector Winter 2023/24

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POWERFUL I

recently attended a council meeting in charge of a small water system that didn’t see the need to move forward with a Cross Connection Authority Statement let alone put a Cross Connection Control program into place. They felt they were “fine,” and had not had any bad samples caused by cross connections through the years – that they knew of. A lengthy discussion ensued regarding the progress that had been made over the years, but did this small town really want progress? Did they want to move forward with progress they didn’t ask for? Couldn’t they just keep going status quo? Was a Cross Connection Program really necessary? While trying to explain to the Mayor and Councilmembers why their support for the system’s new water operator to implement a Cross Connection program was so important, I was met with a barrage of questions, good questions. The Mayor and Council were very congenial, and I appreciated their inquiries. I appreciated their honesty in admitting they really didn’t know much about cross connection, and they were willing to learn about the rules and regulations of cross connection. They needed to learn why this time and effort, that also had implications on their small budget, was so valuable to those receiving drinking water from their system. Then the question came up: Was this just another regulation that had been put into effect that would add more

burden to their small, already stretched to the limit, operator and water system? I explained that many public drinking water systems are contaminated each year by pollutants or contaminants that backflow into the water system through unprotected cross-connections. As more knowledge was gained and technology improved, the Safe Drinking Water Act was adopted in 1974, with amendments made in 1996. This was a federal act that stated, “water systems are responsible to protect the quality of water to the last free-flowing tap or point of protection from any contamination,” it prohibits cross connections between potable and non-potable water systems and implied the need for cross connection control in public water systems, so this protection was really nothing new. We proceeded to dissect the five elements required of the program for water systems listed in the Utah Rules for Public Drinking Water Systems, R309-105-12: 1. Local Authority This is an ordinance, policy or bylaw that gives your system the “muscles” needed to protect your drinking water and enforce those requirements and rules put into place. It’s a lot easier if everyone is treated the same and has the same rule to follow. Blame it on the policy or ordinance if they don’t like what you are trying to enforce. This makes conversations much easier when you see your customers at the

store, gas station or sit in a class with them on Sunday! Rule 309-105-12 also states “Public water systems shall not allow a connection that may jeopardize quality or integrity of the water system.” 2. Public Awareness More often than not, people won’t do anything on purpose to harm the safety of drinking water, but do they really know and understand the hazards if you don’t educate them? Teach them what a cross connection is. Teach them what thermal expansion is and why it is a concern. Do they drop that hose in the water trough at the ranch or leave it in the kiddie pool on the front lawn to fill it up, totally unaware of the hazards and the protection that would be needed? Do they know the hazards and protection requirements of having a dual connection to their irrigation system? Are the proper protections in place and still working properly at the dental offices, the beauty salons, the pedicure chairs, the pop machines, the janitorial closets, the carwashes, etc. 3. Trained Staff What a benefit to the water system to have a certified Cross Connection Program Administrator! Give your staff the opportunity to receive the training needed to acquire the knowledge that will help keep your drinking water safe. Document your trained/certified staff.

“Many public drinking water systems are contaminated each year by pollutants or contaminants that backflow into the water system through unprotected cross-connections... water systems are responsible to protect the quality of water to the last freeflowing tap or point of protection from any contamination.” CLICK HERE TO RETURN TO TABLE OF CONTENTS

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“Once the studies are all in and the facts are clear that illnesses can be prevented, we know there are better ways to protect the health and safety of your citizens.” 4. Record Keeping A great way to decrease the liability to the system! Document, document, document – keep efficient and detailed records of all surveys or inspections, location of assemblies and high hazard air gaps within your system along with testing and inspection records, backflow incidents, and corrective actions taken as well as any compliance actions. This also comes in handy with any staff changes that may occur. 5. On-Going Enforcement Program Again, this can reduce the liability to the system as authorized water system personnel administer the Cross Connection Control Program, customers are educated, systems are reviewed regularly with documentation put into place, cross connections are documented along

with annual (or more often) testing of backflow assemblies, and backflow incidents are documented. This program will all be reviewed during the system’s sanitary survey that occurs every three years in which IPS points will be assessed against your system if any one of these five elements are not properly in place. Once the studies are all in and the facts are clear that illnesses can be prevented, we know there are better ways to protect the health and safety of your citizens. Those you serve, especially the young, the elderly and those with compromised immune systems won’t have to worry about getting sick from drinking the water like they do in some of the other countries or even years ago in the United States. You now know there is a better way, and you are charged with keeping your customers safe and following the rules

put in place for that exact reason. After making sure all questions and concerns were met, all in attendance, including the Mayor and Council, agreed this was a necessary addition for their water system. It was their responsibility to follow the rules and regulations put into place to keep their drinking water safe and protect their neighbors, friends, families, and general economy of the town as tourists were also a factor throughout the year. The support for their water operator to move forward was approved. Knowledge is powerful. If you have any questions or concerns or just need a boost for your administration or operators to understand the importance of compliance, please contact us at Rural Water, and we would be happy to help. It takes a team to make all of this work!

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RWAU Associate Members THANK YOU TO OUR DEDICATED ASSOCIATE MEMBERS WHO SUPPORT OUR ASSOCIATION AND OUR MEMBERS SO WELL! # 120WATER 250 South Elm Street Zionsville, IN 46077 laura.vidal@120water.com A ADVANCED PUMPING & EQUIPMENT 81 Gold Miner Lane, Suite A Belgrade, MT 59714 ap@advpump.com ADVANTAGE RELINE 4904 South Power Road, Suite 103-254 Mesa, AZ 85212 dasay@advantagereline.com AE2S 3400 North Ashton Boulevard, Suite 105 Lehi, UT 84043 darrell.casteel@ae2s.com ALLCHEM PERFORMANCE PRODUCTS 9376 East Anasazi Gold Canyon, AZ 85118 brian.bokowy@allchem.com ALPHA ENGINEERING 43 South 100 East, Suite 100 St. George, UT 84770 brentgardner@alphaengineering.com ALPINE NAVIGATION LLC 3070 I-70 Business Loop Unit B-1 Grand Junction, CO 81504 dave@alpinenav.com AMERICAN FLOW CONTROL PO Box 10035 Phoenix, AZ 85064 jsusie@american-usa.com AMERIWEST WATER SERVICES 9701 West Whirlaway Drive Boise, ID 83704 ameriwestwater@aol.com APCO 710 South Redwood Road North Salt Lake, UT 84054 michelle.garrigues@apco-inc.com AQUA ENGINEERING 533 West 2600 South, Suite 275 Bountiful, UT 84010 bradr@aquaeng.com AQUA ENVIRONMENTAL SERVICES 89 Monarch Drive Bountiful, UT 84010 keith@aquaenviron.com

ARDURRA 2175 West 3000 South, Suite 200 Heber City, UT 84032 htimmons@ardurra.com

CIP CONSTRUCTION 134 1st Avenue West Kalispell, MT 59901 jimswain@cipmanhole.com

DEAN FLUOR 18 West Sergeant Court Drive Saratoga Springs, UT 84045-5805 douglas.whimpey@deanfluor.com

AUTOMATION AND CONTROLS 1404 West 6200 North Smithfield, UT 84335 keith.c@automationandcontrols.com

CIVIL SCIENCE, INC. 2209 South 1300 West, Suite 150 St. George, UT 84770 chowick@civilscience.com

DELCO WESTERN CO. 2559 South Decker Lake Lane Salt Lake City, UT 84119 accounting@delcowestern.com

AV-TEK, INC. 775 West 1000 North, Suite 150 Logan, UT 84321-2247 greg@avtekvalves.com

CLA-VAL CO. 13 North 500 West Salem, UT 84653 jbaum@cla-val.com

DEWCO 500 Corporate Circle, Suite A Golden, CO 80401 sales@dewco.com

AY MCDONALD 4800 Chavenelle Road, PO Box 508 Dubuque, IA 52002 srigby@aymcdonald.com

CLEARWATER BACKFLOW SERVICES PO Box 697 Draper, UT 84020 phil.clearwaterbackflow@gmail.com

DFW PLASTICS, INC. PO Box 648 Bedford, TX 76095 info@dfwplasticsinc.com

B BAKER MANUFACTURING COMPANY, LLC/ BAKER WATER SYSTEMS 133 Enterprise Street Evansville, WY 53536 jklumpp@baker-mfg.com BIOLYNCEUS, LLC 27392 West Westahalla Lane Buckeye, AZ 86396 juls@biolynceus.net BLUE STAKES OF UTAH 811 PO Box 95988 South Jordan, UT 84095 spencef@bluestakes.org BOWEN, COLLINS & ASSOCIATES 154 East 14000 South Draper, UT 84020 bpacker@bowencollins.com

C C&L WATER SOLUTIONS 12249 Mead Way Littleton, CO 80125 tracy@clwsi.com CACHE VALLEY FIRE HYDRANT SERVICE 2200 West Highway 218 Smithfield, Utah 84335 cachevalleyfirehydrant@gmail.com CHANSHARE, INC. PO Box 306 Tremonton, UT 84337 brettm@chanshare.com CHEMTECH-FORD INC. 9632 South 500 West Sandy, UT 84070 rhendricks@chemtechford.com

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DITCH WITCH OF THE ROCKIES 4310 West California Avenue Salt Lake City, UT 84104 dwtroykynaston@hotmail.com

COGENT 135 Ranch Loop Road Preston, ID 83263 jjensen@cogentcompanies.com

DN TANKS 351 Cypress Lane El Cajon, CA 92020 valerie.milbourne@dntanks.com

CORE AND MAIN 4052 West 8380 South West Jordan, UT 84088 mike.peterson@coreandmain.com

DORSETT CONTROLS 1485 West Hill Field Road, Suite 201 Layton, UT 84041-4647 eturner@dorsettcontrols.com

CROSS CONNECTION ENVIRONMENTAL LLC 701 South Carson Street Carson City, Nevada 89701 info@ccenv.com CRS ENGINEERS 4246 South Riverboat Road, St 200 Salt Lake City, Utah 84123 jessica.olschewski@crsengineers.com

E EJ 58 South 1200 West Tooele, UT 84074 craig.anderson@ejco.com

D D&L SUPPLY 880 West 150 North Lindon, UT 84042 agpehrson@comcast.net DAVIDSON SALES & ENGINEERING 2441 South 3850 West, Site 'B' West Valley City, UT 84120 paul_mora@dseslc.com DAVIS COUNTY ENVIRONMENTAL HEALTH PO Box 618 Farmington, UT 84025 rolson@co.davis.ut.us DAWSON INFRASTRUCTURE 47 South Orange Street, Suite A5-6 Salt Lake City, UT 84116 accounting@dawsonis.com

DUKES 400 Airport Road, Suite East Elgin, Illinois 60123 swatson@dukes.com

ELECTRICAL CONTROL TECHNIQUES 4346 West 8480 South West Jordan, UT 84088 tammy@ectsales.com ENERGY MANAGEMENT CORP. 501 West 700 South Salt Lake City, UT 84101 btregaskis@emcsolutions.com ENSIGN ENGINEERING & LAND SURVEYING 45 West 10000 South, Suite 500 Sandy, UT 84070 lhansen@ensignutah.com

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RWAU ASSOCIATE MEMBERS GWT TECHNOLOGIES INC. 5100 Westheimer Road, Suite 505 Houston, TEXAS 77056 dgervic@gwttechnologies.com

HOSE SOLUTIONS, INC. 9419 East San Salvador Drive, Suite 104 Scottsdale, AZ 85258 tradeshows@hosesolutions.com

JEX ENVIRONMENTAL SOLUTIONS PO Box 3603 Logan, UT 84323 richard@jexenvironmental.com

H H.D. FOWLER 1980 South 900 West Salt Lake City, UT 84104 seanh@hdfowler.com

HUMA ENVIRONMENTAL 1331 West Houston Avenue Gilbert, AZ 85233-1816 nick@bhn.us

JONES & DEMILLE ENGINEERING 1535 South 100 West Richfield, UT 84701 casey.s@jonesanddemille.com

HYDRO RESOURCES 1 Sugar Creek Center Boulevard, Suite 400 Sugarland, TX 77478 ccurtis@hydroresources.com

JUB ENGINEERS 240 West Center Street, Suite 200 Orem, UT 84057 zpm@jub.com

FORD METER BOX 1921 East Hampton Ridge Ogden, UT 84403 jmarshall@fordmeterbox.com

HANSEN, ALLEN & LUCE 859 West South Jordan Parkway, Suite 200 South Jordan, UT 84095 ashton@halengineers.com

HYDRO SPECIALTIES 14435 South Center Point Way Bluffdale, Utah 84065 dwelch@hydrospecialties.com

KASCO MARINE 800 Deere Road Prescott, WI 54021 kara.f@kascomarine.com

FRANSON CIVIL ENGINEERS 1276 South 820 East, Suite Suite 100 American Fork, UT 84003 kfranson@fransoncivil.com

HARKWILDE MAINTENANCE 2720 West Santex Circle Taylorsville, UT 84129 jeff@harkwildemaitenance.com

INTERMOUNTAIN BOBCAT 3455 2100 South West Valley City, UT 84119 lturner@imbobcat.com

KEE ENGINEERING PO Box 831 Price, UT 84501 info@keeengineering.com

FULL SPECTRUM, INC. PO Box 358 Nephi, UT 84648 fullspec@juno.com

HARMSCO FILTRATION PRODUCTS 7169 49th Terrace North Riviera Beach, FL 33407 rlarson@harmsco.com

INTERMOUNTAIN SALES INC. 3792 South Lipan Street Englewood, Colorado 80110 mike@intermtnsales.com

G G & SOUTH SALES 1641 South 700 West Salt Lake City, UT 84104 insidesales@gandssales.com

HAZEN AND SAWYER 10619 South Jordan Gateway, Suite 130 South Jordan, Utah 84095 cthunhorst@hazenandsawyer.com

IXOM WATERCARE 2103 Bock Street Fort Collins, CO 80524-3944 scott.long@ixom.com

LANDERS CONSULTING INC. 54 Corte Oriental Greenbrae, CA 94904 mike@hydecinc.com

LATECH EQUIPMENT 1950 South 900 West, Suite S7 Salt Lake City, UT 84104 scott@latechequipment.com

EPIC ENGINEERING 50 East 100 South Heber City, UT 84032 jbennett@epiceng.net kwalker@epiceng.net

F FERGUSON WATERWORKS 1087 East Commerce Drive St. George, UT 84790 dave.kent@ferguson.com

HACH PO Box 389 Loveland, CO 80539 jedd.powell@hach.com

FILTER TECH SYSTEMS 2844 Chipeta Grand Junction, CO 81501 deb@filtertechsystems.com

HOLLAND EQUIPMENT 2870 West 2100 South Salt Lake City, UT 84119 jamiee@hollandeq.com

GARDNER ENGINEERING 1580 West 2100 South Street West Haven, UT 84401 info@gecivil.com GOBLE SAMPSON 3500 South Main Street, Suite 200 South Salt Lake, UT 84115 mcharnholm@goblesampson.com

HORROCKS ENGINEERS 2162 Grove Parkway #400 PLeasant Grove, UT 84062 megan.smith@horrocks.com

JACOBS ENGINEERING 615 South Carlton Avenue Farmington, New Mexico 87401 philip.johnson@jacobs.com JCM INDUSTRIES, INC. 200 Old Boston Road Nash, TX 75569 mscholz@jcmind.com

KENNEDY/M&H VALVE 12084 58 Road Collbran, CO 81624 darrel.moore@kvmhsales.com

LEAK LOCATORS OF MONTANA & SALES PARTNER FOR SEWERIN 424 Buckskin Road Belgrade, MT 59714 leaklocatorsofmontana@gmail.com

www.aquaeng.com Innovative Engineering Solutions

The Connector Winter 2023/24

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RWAU ASSOCIATE MEMBERS NICKERSON CO. 2301 West Indiana Avenue Salt Lake City, UT 84104 jeff@nicopumps.com

PROCESS SPECIALTIES 6860 Argonne Street Denver, CO 80249 brent.christensen@flw.com

SHERWIN WILLIAMS 3173 West 2100 South West Valley City, UT 84119 jay.s.dixon@sherwin.com

LOUGHLIN WATER ASSOCIATES 3100 Pinebrook Road, Suite 1100 Park City, UT 84098 bill@loughlinwater.com

NORTHWEST PIPE COMPANY (GENEVA PIPE) 1465 West 400 North Orem, UT 84057 janderson@nwpipe.com

PROCESS TECHNOLOGY, INC. 1955 West Industrial Circle Salt Lake City, UT 84104 rogers@process-tech.com

SKM ENGINEERING 533 West 2600 South, Suite 25 Bountiful, UT 84010 mark.jeppsen@skmeng.com

M MASTER METER INC. 101 Regency Parkway Mansfield, TX 76063 tkearl@mastermeter.com

O OLYMPUS INSURANCE AGENCY PO Box 65608 Salt Lake City, UT 84165 darrellchild@olyins.com

PROTECTION ENGINEERING 302 South 700 West Pleasant Grove, UT 84062-5110 protectioneng@msn.com

SMITH HARTVIGSEN, PLLC 257 East 200 South, Suite 500 Salt Lake City, UT 84111 info@shutah.law

SOVEREIGN SP 2254 Joni Drive Layton, UT 84040-8044 ron.fetters@sovereignsp.com

LITHOS ENGINEERING 881 West State Street, Suite 140 – PMB #503 Pleasant Grove, Utah 84062 brad@lithoseng.com

MCWANE DUCTILE 2550 South Industrial Parkway Provo, Utah 84606 aaron.loosli@mcwaneductile.com METER WORKS 1199 West 850 North Centerville, UT 84014 ken.sheffield@meterworks.net METRON FARNIER 5665 Airport Boulevard Boulder, CO 80301 mikew@metronfarnier.com MIDA WATER/ MILITARY INSTALLATION DEVELOPMENT AUTHORITY 224 East 300 North Farmington, UT 84025 michaeldalewagstaff@gmail.com MIDCO DIVING & MARINE SERVICES, INC. PO Box 513 Rapid City, SD 57709 lori@midcodiving.com MISCOWATER 1062 East Yale Avenue Salt Lake City, Utah 84105 mmoe@miscowater.com MONSEN ENGINEERING 4899 West 2100 South Salt Lake City, UT 84120 kcampbell@campbellcompanies.com MOUNTAINLAND SUPPLY 1505 West 130 South Orem, UT 84058 joey.liddle@mountainlandsupply.us MUNIBILLING 3300 Battleground Avenue, Suite 402 Greensboro, NC 27410 accounting@munibilling.com

N NEVADA TAP MASTER, INC. PO Box #131 Concord, CA 94520 steve@tapmasterinc.com

P PARSONS BEHLE & LATIMER 201 South Main Southtreet, Suite 1800 Salt Lake City, UT 84111 ggilbert@swlaw.com PAUL HANSEN ASSOCIATES 1073 East 11780 South Sandy, UT 84094 paul@paulhansenassociates.com PETERSON PLUMBING SUPPLY 1036 North 1430 West Orem, UT 84057 chavis@petersonplumbingsupply.com PIPEVIEW SERVICES 411 South 640 West Pleasant Grove, UT 84062 office@pipeviewservices.com PITTSBURG TANK & TOWER GROUP PO Box 913 Henderson, KY 42419 rdd@pittsburgtank.com POLYFOAM SOLUTIONS PO Box 160381 Clearfield, UT 84016 samson@polyfoamsolutions.com POWERLINE INDUSTRIES 14773 Heritage Crest Way Riverton, UT 84065 larry@powerlineindustries.com POWERSEAL 701 Pleasantview Drive Wichita Falls, TX 76306 drhone@powerseal.com PRINSCO 1717 16th Street Northeast Willmar, MN 56201-4592 mark.moeller@prinsco.com PRO-PIPE 976 North Marshall Way, Building 2, Unit 2 Layton, UT 84041 amie.fitzwater@pro-pipe.com

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RADIODETECTION/RJM PRECISION 5007 Pacific Highway East, Suite 19 Fife, WA 98424 garymoss@rjmprecision.com READING TRUCK EQUIPMENT 4285 West 1385 South Salt Lake City, UT 84104 manderson@readingtruck.com RETEGO LABS 2347 Orchard Place Bountiful, UT 84010 lmerrill@retegolabs.com

STENNER PUMP COMPANY 3174 Desalvo Road Jacksonville, FL 32246 sales@stenner.com SUNRISE ENGINEERING 25 East 500 North Street Fillmore, UT 84631-3513 bashton@sunrise-eng.com

RHINO PUMPS 453 West 700 South Pleasant Grove, UT 84062 jenn@rhinopumps.com

TED D MILLER ASSOCIATES 12081 West Alameda Parkway, Suite 502 Lakewood, CO 80228 mike@tdma-inc.com

ROCKWELL SUPPLY PO Box 13132 Ogden, UT 84412 jared@rockwell-supply.com

TEN POINT SALES & MARKETING 4880 Robb Street, Suite 3 Wheat Ridge, CO 80013 jeremy.brown@rehau.com

ROCKY MOUNTAIN VALVES AND AUTOMATION 1310 Swaner Road Salt Lake City, UT 84104-4110 brad@rockymtvalves.com

THATCHER CO. 850 West Lakewood Drive Henderson, NV 89014 thatchercompany@tchem.com

ROSCOE MOSS COMPANY 4360 Worth Street Los Angeles, CA 90063 jlk@roscoemoss.com RURAL WATER IMPACT/ MUNICIPAL IMPACT PO BOX 121034 Arlington, TX 76012 support@ruralwaterimpact.com SCHOLZEN PRODUCTS, CO. PO Box 628 Hurricane, UT 84737 keith@scholzens.com SCI AUTOMATION 650 West Highway 40 Roosevelt, UT 84066 ssecrest@sciautomation.net

TNEMEC PO Box 27637 Salt Lake City, UT 84127 ccc@tnemec.com TRIPAC 475 Klug Circle Corona, CA 92878 alexr@tripaconline.com TT TECHNOLOGIES, INC. 2020 East New York Street Aurora, IL 60502 mbeale@tttechnologies.com TUCOR, INC. (HARMONY, PA) 330 Perry Highway Harmony, PA 16037 lsarver@tucor.com TWIN D INC. 3120 North 675 East Layton, UT 84041 cthacker@twind.net

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RWAU ASSOCIATE MEMBERS U USA BLUEBOOK PO Box 9004 Gurnee, IL 60031-9004 elangston@usabluebook.com UTAH DISASTER KLEENUP 13081 South Minuteman Drive Draper, UT 84020 tony.wilde@utdk.com UTAH DIVISION OF DRINKING WATER PO Box 144830 Salt Lake City, UT 84114 jeremyandrews@utah.gov UTAH DIVISION OF WATER QUALITY PO Box 144870 Salt Lake City, UT 84114 egaddis@utah.gov UTAH DIVISION OF WATER RESOURCES 1594 West North Temple Salt Lake City, UT 84116 rickwebster@utah.gov UTAH DIVISION OF WATER RIGHTS 2370 North 2125 East Layton, UT 84040 marianneburbidge@utah.gov

UTAH LOCAL GOVERNMENT TRUST 55 South Highway 89 North Salt Lake, UT 84054 marilynn@utahtrust.gov UTILITY COATINGS 5481 West Bagley Park Road West Jordan, UT 84081-5696 jtucker@utilitycoatings.com UTILITY MANAGEMENT SYSTEMS PO BOX 10 Heber City, UTAH 84032 sales@umscentral.com

V VAL KOTTER & SONS INC. 1035 West Forest Street Brigham City, UT 84302-4417 pearl@valkotterandsons.com VERMEER 7710 South Frontage Road Billings, MT 59101 alex.johnson@vermeermw.com VTSCADA SOFTWARE BY TRIHEDRAL/ SCADA ALARM MANAGEMENT TECHNOLOGIES, TIPS & TRICKS 631 South Thurgood Lane, Suite 260 Syracuse, UT 84075 todd.smith@trihedral.com

W WATERFORD SYSTEMS 2850 East 3300 South, Suite 201 Salt Lake City, UT 84109-2800 waterfordsystems@gmail.com WEBER-MORGAN HEALTH DEPARTMENT 477 23rd Street Ogden, Utah 84401 rwau@rwau.net WESTECH ENGINEERING 3665 South West Temple Salt Lake City, UT 84115 jnolan@westtech-inc.com WESTERN ENGINEERING 4306 South Main Street Salt Lake City, UT 84107 office@wengineering.com WESTERN WATER WORKS 2015 Milestone Drive, Suite D Salt Lake City, UT 84104 joey@wwwsco.com WETCO, INC. 3677 North Highway 126, Suite U Farr West, UT 84404 accounting@wetcousa.com

WETX 26 South Rio Grande Street Salt Lake City, UT 84101 justin@wetx.io WHEELER MACHINERY 4901 West 2100 South Salt Lake City, UT 84120 kcampbell@campbellcompanies.com WINN-MARION COMPANIES 6973 High Tech Drive Midvale, UT 84047 marketing@winn-marion.com

X XYLEM, INC. 2464 West 1500 South Salt Lake City, UT 84104 andrew.rubin@xyleminc.com

Y YOPPIFY PO Box 1525 Riverton, UT 84065 todd@yoppify.com

Z ZENNER 15280 Addison Road, Suite 240 Addison, TX 75001 rsanders@zennerusa.com

WE KNOW GROUNDWATER High-capacity groundwater wells, pitless units & boosters. Made in the USA since 1873. 800-523-0224 • BWS@Baker-Mfg.com • BakerWaterSystems.com

The Connector Winter 2023/24

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Juniper Systems! In addition to being your local Trimble Dealer, Monsen Engineering is honored to become a premier dealer for Juniper Systems. Juniper's ultra-rugged data collectors, precision GPS receivers, and niche-market software solutions complement many of the professional measurement solutions we provide.

800-821-0672

The Connector Winter 2023/24

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RWAU BOARD AND STAFF

RWAU BOARD

Jacob Sharp President Castle Valley SSD

Justin Maughan Vice President Nibley City Water

Steve McIntosh Paul Fulgham Secretary/Treasurer NRWA Director Salt Lake Co. Service Area 3 Tremonton City

Kent Barton Past President Manti City

Rick Wixom Past President Springdale

Devin Magleby Monroe City

Brett Chynoweth Tropic Town

Nathan Langston Monticello City

Luke Thomas Francis City

Brett Palmer Stansbury Park SSD

Emilie Duersch Digital Marketing

Sonia Mull Apprenticeship Program Coordinator

Ryan Goodrich Ashley Valley Water & Sewer ID

RWAU STAFF OPERATIONS STAFF

Dale Pierson Executive Director

Shannon Rasmussen Deputy Director

FIELD STAFF

Janell Braithwaite Supervisor Management Technician

Curt Ludvigson Development Specialist

Dennis Gunn EPA Wastewater Technician

Christian Jensen V Supervisor Public Relations, Marketing, and Tech

Alexia Stewart Accountant

Jake Wood Source Water Protection Specialist

Ron Pierce Water Quality Action Specialist

TECHNICAL STAFF

Scott Anderson EFC Specialist

Terry Smith Supervisor Compliance Circuit Rider

TRAINING STAFF

Mike Davis Circuit Rider

Phil Harold Wastewater Technician

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Brittney Griffith Supervisor EPA Training and Operator Certification

Kelsey Johnson Conference and Cross Connection Coordinator

Jamie Roadhouse Exam Coordinator and Administrative Assistant

Megan Jensen EFC Administrator, Fee Based Trainings, CCRs, Source Protection Plan Updates

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AL T N E NM O R I V N Y E R ICE V E T R S H E G T E INDU | S N S I L V TA N E SER TENANC R | S E N L I SA MA

COMBO TRUCKS

SWEEPERS

CCTV INSPECTION

800-992-3656 OWENEQUIPMENT.COM

PORTLAND, OR Owen_Equipment_ad_half_7x4.625.indd 1

The Connector Winter 2023/24

KENT, WA

SALT LAKE CITY, UT

VACUUM EXCAVATORS

FAIRFIELD, CA 9/26/2022 10:10:16 AM

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ADVERTISER PRODUCT & SERVICE CENTER The Connector is made possible by the companies below who convey their important messages on our pages. We thank them for their support of RWAU and its publication and encourage you to contact them when making your purchasing decisions. To make it easier to contact these companies, we have included the page number of their advertisement, their phone number, and, where applicable, their website. COMPANY

PAGE

TELEPHONE

WEBSITE

(AE2S) Advanced Engineering and Environmental Services, Inc.

801-331-8489

www.ae2s.com

Aqua Engineering

801-299-1327

www.aquaeng.com

Ardurra (formerly TO-Engineers)

435-315-3168

www.ardurra.com

Baker Manufacturing

800-356-9434

www.bakermfg.com

Blue-White Industries

800-480-3994

www.blue-white.com

Carollo Engineers

800-523-5826

www.carollo.com

cleanwater1 l formerly UGSI Solutions

858-218-3745

www.cleanwater1.com

Cogent, Inc.

208-751-5624

www.cogentcompanies.com

DN Tanks

714-767-1313

www.dntanks.com

Environmental Dynamics International, Inc. (EDI)

573-474-9456

www.wastewater.com

Ford Meter Box Company

801-458-6124

www.fordmeterbox.com

Franson Civil Engineers

801-756-0309

www.fransoncivil.com

Harmsco Filtration Products

561-848-9628

www.harmsco.com

12, 29

208-442-4470

www.iispipeline.com

Jones & DeMille

435-896-8266 (Ext 111)

Lakeside Equipment Corporation

630-837-5640

www.lakeside-equipment.com

42-43

435-465-1779

www.maisetechnology.com

Mission Communications, LLC

877-993-1911

www.123mc.com

Monsen Engineering

801-531-6505

www.monsenengineering.com

Mountainland Supply Company

801-224-6050

www.mountainlandsupply.com

Neptune Technology Group Inc.

800-633-8754

www.neptunetg.com/home

Nickerson Company

801-973-8888

www.nicopumps.com

Owen Equipment Co.

801-975-0400

www.owenequipment.com

Pittsburg Tank & Tower Group Inc.

270-826-9000

www.pttg.com

REED Manufacturing

800-666-3691

www.reedmfgco.com

Integrity Inspection Solutions, Inc.

Maise Technology

R.H. Borden and Company

www.jonesanddemille.com

30-31

385-228-5350

www.rhborden.com

Rocky Mountain Valves & Automation

801-438-1038

www.rckymtnvalve.com

Scholzen Products Co.

435-635-4441

www.scholzenproducts.com

SKM Inc.

801-677-0011

www.skm.com

Smith & Loveless Inc.

800-898-9122

www.smithandloveless.com

Sunrise Engineering Inc.

801-523-0100

www.sunrise-eng.com

TRIPAC

951-280-4488

www.tripaconline.com

Twin "D" Environmental Services

801-771-3038

www.twind.net

USA Bluebook

847-775-6901

www.usabluebook.com

Val Kotter & Sons

435-734-9598

www.valkotterandsons.com

Waterford Systems

16, 39, 49, 55

801-463-9900

www.waterfordsystems.com

Western Engineering

801-268-3333

www.wengineering.com

Wheeler Machinery

435-900-8575

www.wheelercat.com

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We see the bigger picture.

NEW TANKS (270) 826-9000 ext. 2601 EXISTING TANKS (270) 826-9000 ext. 4601

We see more in water than the science. For 90 years, we’ve been inspired to safeguard the quality of life for our families and communities, while protecting our fragile ecosystems.

Salt Lake City / 801.233.2500

Interactive Edition

Available Online

WINTER 2023

SETTING UP

Minorities and Others

FOR SUCCESS

SETTING UP

Minorities and Others

Rural Water Association of Utah 76 Red Pine Dr, Alpine UT 84004 Address service requested

FOR SUCCESS

WINTER 2023

THE CARE AND MAINTENANCE OF A PRIVATE WATER WELL | FREE CEU OPPORTUNITIES

Minorities and Others

FOR SUCCESS

SETTING UP

Rural Water Association of Utah 76 Red Pine Dr, Alpine UT 84004 Address service requested

REPRESENTED LOCALLY BY:

Goble Sampson Associates 3500 South Main Street, Suite 200 Salt Lake City, UT 84115 Office: 801-268-8790

THE CARE AND MAINTENANCE OF A PRIVATE WATER WELL | FREE CEU OPPORTUNITIES

Cleaner Water for a Brighter Future® Speak to one of our experts at 630.837.5640, email us at sales@lakeside-equipment.com, or visit www.lakeside-equipment.com for more product information.

Biological Treatment CLR Process Magna Rotor Aerators & Accessories Sequencing Batch Reactors Package Treatment Plants Submersible Mixers & Recirculation Pumps

With print and electronic communication operating hand-in-hand you can take advantage of the fact that the Lua Line is also available online in a highly interactive format.

MOBILE, IPAD, IPHONE VERSIONS INCLUDED!

To experience The Connector online, visit www.rwau.net

The Connector Winter 2023/24

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Mission is Simply More Intelligent Advanced Monitoring • Low Cost • Managed SCADA