New Employee Welcome Packet

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We are delighted to have you join the FreedomCare team!

At FreedomCare, we are dedicated to fostering a supportive, innovative, and inclusive environment where every team member can thrive.

Every role at FreedomCare is crucial to our success. We look forward to the unique skills and perspectives you will bring to our team.

We provide extensive resources and support to help you succeed. Whether it’s through training programs, mentorship, or our robust benefits package, we are here to help you every step of the way.

Once again, welcome to FreedomCare. We are excited to see the impact you will make and the difference we can achieve together!

People and Culture

COMPANY OVERVIEW

Our Mission

OUR MISSION IS TO PROVIDE LOVE AND CARE TO THOSE WHO NEED IT THE MOST - THE ELDERLY AND DISABLED, THROUGH A CAREGIVER THEY CHOOSE AND OUR CARING COMPANY STAFF.

Core Values

OWN IT

BE POSITIVE

HERE FOR YOU

We take great ownership of our obligations, never seeking excuses, but instead finding a way.

We go above and beyond to help anyone who comes in our path. Others’ needs are our needs.

We approach everything with a “cando” attitude and judge others favorably.

DO THE RIGHT THING

We always do the right thing - even if it means more work, and even if it’s not popular.

ONBOARDING SUPPORT TEAMS

e People Operations team comes your dedicated rtner immediately after your mployment offer is accepted. e are here to guide and pport you with questions, licy clarification and mpany processes from onboarding and throughout your employment lifecycle

e L&TD team is your goresource for New Hire ientation, onboarding aining, and compliance aining. The team is dicated to ensuring you ve the knowledge and aining support needed to thrive in your new role.

ONBOARDING TIMELINE YOUR

Post Offer Acceptance

Within 48 hours of accepting your offer, People Operations will initiate your onboarding process via HiBob, our HRIS and onboarding portal.

An email from HiBob titled “Invitation to Join FreedomCare” will be sent to your personal email prompting you to start completing your onboarding documents.

1 Week Before Your Start

3 Days Before Your Start

Expect emails from:

i9complete@trackercorp.com prompting you to complete the remote Form I-9 verification

ITonboarding@freedomcareny.com with equipment tracking information.

ITonboarding@freedomcareny.com

inviting you to attend the IT Welcome Session, scheduled at 9:00 AM EST on your first day.

Complete the onboarding documents no later than one week before your start date.

Contact peopleops@freedomcareny.com with questions or concerns.

Expect an email from HiBob the Friday before your start date with your FreedomCare email address (also your login username) A temporary login password will be provided during the IT Welcome session.

You will need your Wi-Fi network name and password to connect to your computer during the IT Welcome session.

Complete the remote I-9 verification process, no later than 3 days after your start date, per federal requirements

Contact peopleops@freedomcareny com with questions or concerns.

Reference tracking information

. Accept the invite to join the IT Welcome Session prior to your first day

Contact

ITonboarding@freedomcareny.com with questions or concerns.

Your First Day

New Hire Orientation runs for 3 days from 9:00 am ET to 6:00 pm ET

Be ready to begin the IT

Welcome Session promptly at 9:00 am ET. We recommend powering on your computer at least 10 minutes prior.

Invitations to attend New Hire Orientation are located in your FreedomCare inbox in Outlook.

Have your FreedomCare email address and Wi-Fi information ready

Once you have access to your FreedomCare inbox in Outlook, accept all invitations to attend our virtual New Hire Orientation

Be camera-ready and available to participate in all New Hire Orientation sessions

If an emergency arises that prevents you from attending, notify your L&TD trainer at ltd@freedomcare.com as soon as possible

POST-ONBOARDING: RESOURCES AND LINKS

FREEDOMCARE TECHNICAL SYSTEMS

FreedomCare utilizes a variety of systems to enhance employee productivity. For assistance with system setup or related inquiries following onboarding, please reach out to IT Support.

FREEDOMCARE NEW EMPLOYEE WELCOME PACKET

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