As Xperience Roofing grew, so did the complexity of its operations. Managing workflows, tracking jobs, and ensuring timely payments became increasingly challenging. PAYMENTS
Growing Pains
With a diverse portfolio that includes storm chasing, insurance work, new construction, and commercial projects, Xperience Roofing needed a robust software solution to manage its complex and growing operations.
Jamie Stagg, owner of Xperience Roofing, emphasized the need for a flexible solution that could adapt to their specific needs: “When you advance into different areas in your business, workflows change. Having that flexibility of making those changes as you grow as a company to fit your company has been huge for us.”
“JobNimbus just makes us more efficient as a company in collecting our money and making sure that customers are satisfied.”
-Jamie Stagg, Owner
The company faced particular difficulties with real-time job tracking and efficient payment processing. Without an integrated system, their teams struggled to keep up with the demands of multiple projects, leading to inefficiencies and delays in collecting payments.
The Journey Begins
Xperience Roofing adopted JobNimbus for its customizable features, particularly the mobile app and JobNimbus Payments, which were game-changers for the company.
The mobile app allowed field teams to access and input job information on the go, ensuring that “everybody in our organization can see what it is they need to do in every aspect of our company.” This real-time access to job data streamlined operations across all departments.
JobNimbus Payments, another vital feature, enabled Xperience Roofing to process payments directly in the field.
Jamie highlighted the impact that JobNimbus Payments has had on their business: “Our guys click right into the app. They go into JobNimbus Payments, discuss with the customer what they’re gonna collect, process the payment, and then we’re not going and collecting checks down the road.”
“When you advance into different areas in your business, workflows change. Having that flexibility of making those changes as you grow as a company to fit your company has been huge for us.”
-Jamie Stagg, Owner
Hero Status Achieved
The introduction of the JobNimbus mobile app and JobNimbus Payments led to immediate and substantial improvements.
Collecting payments in real time not only sped up cash flow but also enhanced customer satisfaction by providing a seamless and professional payment experience.
The mobile app allowed teams to document jobs with photos and updates instantly, improving communication and ensuring that all aspects of the job were covered.
These innovations made Xperience Roofing more efficient, reducing the time spent on administrative tasks and allowing the team to focus on delivering high-quality service.
Jamie noted, “JobNimbus just makes us more efficient as a company in collecting our money and making sure that customers are satisfied and making sure that we have full documentation of what we’re doing when we’re on a job site.”
The Bottom Line
Xperience Roofing’s partnership with JobNimbus, especially with the mobile app and JobNimbus Payments, has been instrumental in their operational success. The flexibility and efficiency of these features have allowed the company to rapidly scale while maintaining high service standards.
As Jamie Stagg puts it, having a partner like JobNimbus, “that really pays attention to your needs and is willing to fulfill on making those things come to fruition for you and your company,” is crucial for any roofing business looking to grow.
Cut down your payment collection time like Xperience Roofing by trying out JobNimbus Payments today!
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Xperience Roofing, under the leadership of CEO Jamie Stagg, has expanded from a singlestate operation into a multi-state powerhouse within the roofing industry.