Ninja Roofs | JobNimbus Customer Case Study

NEW SALES EXPERIENCE

Ninja Roofs, faced with inefficiencies and outdated processes, was on the hunt for a solution that could support their growth and streamline operations.

Growing Pains Before adopting JobNimbus, Ninja Roofs relied on manual processes that caused significant challenges. Key documents were faxed, and their production manager had to carry paper files to and from job sites. This method led to a disaster when the manager’s truck was broken into, and all essential files were stolen. As Taylor Duncan, owner of Ninja Roofs, explained, “We basically didn’t know what roof we were doing on which day and with which crew and which supplier.”

The manual process also created inefficiencies and communication breakdowns, increasing the likelihood of mistakes and delays. For a company aiming to scale, the lack of an organized job-tracking and communication system was a major bottleneck.

“Now that SumoQuote is integrated with JobNimbus, it’s made our lives a lot easier.”

-Taylor Duncan, Owner

The Journey Begins JobNimbus became the game-changer Ninja Roofs needed to resolve these operational inefficiencies. The software helped digitize and centralize everything, reducing the

© 2024 JobNimbus. All rights reserved.

number of mistakes and miscommunications. “Once we got JobNimbus, it was very easy to communicate with each other, and it really just helped reduce the amount of mistakes that were being made,” said Taylor.

Additionally, the integration of SumoQuote with JobNimbus further simplified their processes and provided the ultimate boost. With the addition of SumoQuote into JobNimbus, quoting jobs became seamless. According to Taylor, “Now that SumoQuote is integrated with JobNimbus, it’s made our lives a lot easier.”

The new sales experience allowed the team to quickly create professional, customized quotes and present them to clients without jumping between different tools.

The combined power of JobNimbus and SumoQuote delivered the flexibility and efficiency that Ninja Roofs needed to keep projects moving.

Learn more at: jobnimbus.com/customer-stories

Automations also played a pivotal role in optimizing their workflows. Whether it was scheduling tasks, syncing calendars, or updating project statuses, the team used automations to streamline everyday tasks and save time.

“Homeowners love it, salespeople love it, and the office staff loves it,” Taylor shared. For Ninja Roofs, these tools weren’t just time-savers—they were key to delivering a better customer experience.

Hero Status Achieved

Eryn Altilio, sales manager at Ninja Roofs, agreed that JobNimbus “freed all of us up and gave us back that time that we could spend with our clients.”

The team also appreciates how JobNimbus continuously evolves to meet their needs. Eryn remarked, “Any time I want to see something new, I make a suggestion, and before you know it, it’s already been added to JobNimbus.”

The Bottom Line

The impact of JobNimbus on Ninja Roofs has been profound. Ninja Roofs has seen a significant boost in both efficiency and operational clarity. The platform became instrumental for the company, ensuring that all aspects— from subcontractors to suppliers—run smoothly and efficiently. “We can’t work without JobNimbus. It’s the backbone of our company,” Taylor stated.

Efficiency has improved across the board, allowing the team to focus more on client relationships and process improvements. “It has given me a lot of free time,” Taylor said. “JobNimbus has made a huge impact on my life, and I think everybody’s lives here at Ninja Roofs.”

Since implementing JobNimbus, Ninja Roofs has transformed its operations, boosting efficiency, reducing errors, and creating more time for the team to focus on growth. Both Taylor Duncan and Eryn Altilio are confident that JobNimbus will continue to be a critical asset to their success. “JobNimbus is the way to go. I’ve been using it for 12 years now.

Not looking back,” Taylor concluded. For any roofing company looking to streamline its operations and improve efficiency, JobNimbus—especially with the SumoQuote integration—is the way forward.

Experience the seamless quoting process that transformed Ninja Roofs—try the JobNimbus sales experience today!

Start my free trial

Ninja Roofs, owned by Taylor Duncan, is a 3–5-million-dollar roofing company in Colorado’s Rocky Mountains. Specializing in residential and insurance work, the business also has a growing presence in the retail and commercial sectors.

© 2024 JobNimbus. All rights reserved.

Learn more at: jobnimbus.com/customer-stories