Jackson Health System - 2018 - 2019 Centennial Report To The Community

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100 Years Of Miracles. A Legacy Of Care.

2 0 1 8 - 2 0 1 9 C e n t e n n i a l R e p o r t To T h e C o m m u n i t y



In 1918, we embarked on a selfless mission to provide world-class care to all who walked through our doors. Today, this century-old mission is the beating heart that moves Jackson Health System forward.



Mission To build the health of the community by providing a single, high standard of quality care for the residents of Miami-Dade County.

Vision To be a nationally and internationally recognized, world-class academic medical system and to be the provider of choice for quality care.

Values Jackson is committed to providing the best care, with care, for everyone by demonstrating compassion, accountability, respect, and expertise.



From The President And Chief Executive Officer Our institution was born in a humble setting but with a monumental task: carrying Miami through a devastating 1918 flu epidemic. The brilliant work done that year by Dr. James Jackson and his colleagues helped define the mission that has carried us through our first hundred years. As we soar into our second century, I would like to think we honor his legacy. Whether it’s taking care of the tiniest newborn babies, performing the most complex organ transplants, treating the most dangerous heart and brain attacks, or supporting our patients’ lifelong management of chronic conditions, Jackson continues to rise to every challenge. Our caregivers work in every corner of Miami-Dade County, from Florida City to Miami Gardens, little of which was even developed when Dr. Jackson’s work began. He certainly would not recognize the next-generation operating suites, imaging systems, and digital health platforms that are part of our daily work, or the innovative academic partnerships we cherish with the University of Miami and Florida International University. Without a doubt, though, he would see our mission as a reflection of his own: serving every Miami-Dade County resident with the same high standard of quality care. Now more than 12,000 caregivers strong, we are never content as simple caretakers of his work — we are, indeed, the innovators who help Jackson constantly grow to match the needs and the dreams of our community’s shared future. Wherever I go in South Florida, everyone has a Jackson story about an injury we treated, a sickness we cured, a life we saved. This centennial celebration is dedicated to every one of those people.


Carlos A. Migoya

President and Chief Executive Officer Jackson Health System



From The Chairman Of The Board Of Trustees Plenty of smart people wondered whether Jackson Health System would survive to celebrate this centennial. As one of the country’s last hospital systems to combine the obligations of public ownership, the service of safety-net care, and the sophistication of academic medicine, Jackson was nearly overtaken by rapid changes to our economy and industry. Fortunately for so many, Miami-Dade County rallied to Jackson’s cause and brought about a transformational success story unlike any other in modern American health care. A jewel that once was fading is now shining brighter than ever, bringing hope and health to our entire community. We celebrate our centennial at the same time we celebrate a tipping point in our evolution. Construction is underway at our new Jackson West Medical Center campus in the City of Doral. Our community hospitals, Jackson North Medical Center and Jackson South Medical Center, are developing new centers of excellence and new patient-care facilities to match. Our UHealth Jackson Urgent Care centers are bringing our six-decade partnership with the University of Miami into more and more of our neighborhoods. And on our flagship campus near downtown Miami, everything is growing: our new Christine E. Lynn Rehabilitation Center for The Miami Project to Cure Paralysis at UHealth/Jackson Memorial is on its way. Hundreds of our patient rooms have already been renovated with the latest designs and technology. Most importantly, the work being done inside those facilities is better than ever. Every day, our employees show they care by delivering safe and effective treatment with the utmost compassion and a special Miami flair. We are proud to energize Jackson into its second century with that commitment to excellence and loyalty to our mission. The people of Miami-Dade County have always taken care of Jackson, and Jackson is proud to always take care of them. Sincerely,

Joe Arriola

Chairman Public Health Trust Board of Trustees



A Young Physician Starts A Legacy After the winter of 1895 destroyed Florida’s citrus crops, young Dr. James M. Jackson left his hometown of Bronson, Florida, to start a new job as the Florida East Coast Railroad surgeon for the railroad station in Miami. Disappointed with the dirt streets, shacks, and tents that he saw, he quickly made his way back to the docks to catch the next boat out of town. However, with no scheduled transportation for a few days, Dr. Jackson booked a room in the Miami Hotel to wait. It was during those few days that he met several of Miami’s enthusiastic pioneers, and quickly became infatuated with the town’s spirit and potential. In a letter, he wrote to his wife, “This Miami spirit is a great thing. It is infectious.” He then decided to settle down and be Miami’s physician. On June 25, 1918, the new Miami City Hospital opened its doors to the community in the midst of a deadly influenza epidemic. As a physician and community leader, Dr. Jackson helped Miami grow from a frontier village to a permanent community. While practicing medicine and playing such an instrumental role in the construction and management of Miami City Hospital, Dr. Jackson remained one of Miami’s most prominent civic leaders. He was the first president of the Miami Rotary Club, president of the Dade County Medical Society, member of the American Medical Association, a founder of the local YMCA, president of the state board of medical examiners, and chairman of the Bank of Bay Biscayne. On April 2, 1924, Dr. Jackson died comfortably in his home at the age of 58. A few days later, the Miami City Commission voted to change the name of the 107-bed Miami City Hospital to The James M. Jackson Memorial Hospital.



An Ode To Family Legacy All of his life and throughout his medical career, Dr. James J. Hutson, Jr. has watched in awe and admiration as his great-grandfather’s legacy flourished, becoming the world-class institution known today as Jackson Health System. Having devoted his own life’s work to healing as an orthopaedic trauma surgeon at Ryder Trauma Center, Dr. Hutson is proud to walk in the footsteps of his great-grandfather, Dr. James M. Jackson. Thanks to his vision, generations of miracle workers will continue to join the Jackson family for many years to come.

“I am honored that the health system

named after him has become a

worldwide leader in medicine and

that I have had the privilege to build

upon his legacy.” James J. Hutson, Jr., MD



A Century Of Miracles Achieving The Unimaginable In 100 years, we have made our mark in history with some of the biggest medical breakthroughs and life-saving surgeries. These achievements were made possible thanks to the many lives touched by Jackson over time. Without their stories, we would not be the internationally recognized health system we are today. By honoring our past and those who helped to write our collective story, we pave the path for our future.





In the wake of “The Great Miami Hurricane,” Jackson cares for more than 700 of the city’s injured.

The new Miami City Hospital opens with 13 beds and a handful of employees.

The University of Miami School of Medicine becomes the first medical school in Florida and designates Jackson Memorial Hospital as the school’s teaching hospital.

1957 Dr. Robert S. Litwak performs the first open-heart surgery in Florida at Jackson.



Jackson helps fight a severe polio epidemic with 95 cases reported in Miami.

Jackson provides medical care to Cuban refugees. Nearly 38,000 refugees were treated by 1966.

1924 The Miami City Commission renames the hospital in honor of Dr. James M. Jackson, a prominent surgeon and first president.

Jackson treats burn patients with an innovative silver nitrate solution after the cruise ship SS Yarmouth Castle catches fire.



Florida’s first tumor clinic opens at Jackson Memorial Hospital.

The Miami Training School for Nurses opens.

1933 Franklin D. Roosevelt and Chicago’s Mayor Anton Cermak are taken to Jackson after an assassination attempt on the President-elect.

1966 Plans are unveiled for the development of a 50-acre medical district with Jackson as its nucleus.



2017 2001 Jackson acquires Deering Hospital, which is now Jackson South Medical Center.

1980 UM/Jackson clinicians lead the fight against the AIDS epidemic and create one of 13 national research centers.

1992 Ryder Trauma Center opens just in time to treat Hurricane Andrew victims.

1973 The Public Health Trust is established by the Metropolitan Dade County Board of County Commissioners.

1991 Miami-Dade voters approve a half-penny sales tax increase to support Jackson and allow it to expand its services.

The U.S. Army selects Ryder Trauma Center as the only national training center for Forward Surgical Teams.

UHealth/Jackson Urgent Care centers open around Miami-Dade County.

2016 Jackson South Medical Center opens a full-service, 24/7, Level II trauma center.

2015 A ceremonial groundbreaking launches the new Christine E. Lynn Rehabilitation Center for The Miami Project to Cure Paralysis at UHealth/Jackson Memorial. The Public Health Trust buys land in the City of Doral to build Jackson West Medical Center.

2006 Jackson Health System takes ownership of Parkway Regional Medical Center, which is now Jackson North Medical Center.

1970 Jackson and the University of Miami launch a joint organ transplantation program, which has grown to become the Miami Transplant Institute.

1986 South Florida’s first adult heart transplant is performed at Jackson.

2010 A catastrophic earthquake strikes Haiti, prompting Jackson’s medical community to respond and treat victims.

2013 Miami-Dade voters approve Jackson’s $830 million Miracle-Building Bond Program.

2018 Jackson Health System celebrates 100 years of serving the community. 2018-2019 REPORT TO COMMUNITY











County-Wide Reach As an integrated healthcare delivery system, Jackson Health System consists of six hospitals, a network of UHealth Jackson Urgent Care centers, and multiple primary and specialty care centers throughout Miami-Dade County, bringing world-class care closer to home.




Jackson Memorial Hospital

Jackson North Medical Center

1611 N.W. 12th Avenue, Miami

160 N.W. 170th Street, North Miami Beach

Jackson Memorial Hospital is an accredited, non-profit, tertiary care hospital and home to Ryder Trauma Center and the Miami Transplant Institute (MTI), one of the nation’s top transplant programs. With nearly 1,000 licensed beds, Jackson Memorial serves as the major teaching facility for the University of Miami Miller School of Medicine.

Jackson North Medical Center serves the residents of north Miami-Dade and south Broward counties and is home to specialized centers, including the Comprehensive Stroke Center, Gastric Sleeve Center, and The Women’s Pavilion at Jackson North.

Jackson Behavioral Health Hospital


Jackson South Medical Center

1695 N.W. 9th Avenue, Miami

9333 S.W. 152nd Street, Miami

Jackson Behavioral Health Hospital provides a full continuum of care for children, adolescents, adults, and seniors. We also provide a variety of support groups at this facility for patients and their families. Our three-story, 180,000-square-foot facility is designed for maximum treatment effectiveness and success.

Jackson South Medical Center offers a full spectrum of services and is staffed by nationally recognized, boardcertified physicians and allied healthcare professionals who practice a wide array of specialties and subspecialties. It is also home to a Level II trauma center.

Jackson Rehabilitation Hospital 1611 N.W. 12th Avenue, Miami Jackson Rehabilitation Hospital provides comprehensive rehabilitative care to adults, adolescents, and children while helping patients and their families through the recovery process. We offer a wide array of support services for patients with spinal cord injuries, brain injuries, and a broad spectrum of medical and physical conditions.




Jackson West Medical Center The new Jackson West Medical Center campus is under development in the City of Doral. Once constructed, Jackson West will house a diagnostic center, specialty clinics, and an adult and pediatric emergency room.

Holtz Children’s Hospital 1611 N.W. 12th Avenue, Miami Holtz Children’s Hospital is one of the largest children’s hospitals in the southeast and is the exclusive home to pediatric specialists who are part of UHealth – University of Miami Health System. At Holtz Children’s, patients from infancy through young adulthood can access breakthrough treatments for complex medical problems often considered untreatable.



Our Locations 1 Jackson Community Mental Health Center

14 Jackson Memorial Hospital

15 2 North Dade Health Center 16 (Urgent Care Center - Opening 2019) 17 3 Jackson North 18 Medical Center 4 Urgent Care Center (Keystone Point) 5 Urgent Care Center (Doral) 6 Jackson West Medical Center 7 Jackson Memorial Long-Term Care Center 8 Dr. Rafael A. PeĂąalver Clinic 9 Jefferson Reaves, Sr. Health Center

10 Downtown Medical Center 11 Prevention, Education, and Treatment (PET) Center

12 Jackson Rehabilitation Hospital 13 Christine E. Lynn Rehabilitation Center

Holtz Children’s Hospital Ryder Trauma Center Miami Transplant Institute Jackson Behavioral Health Hospital

19 Jackson Pediatric Center (PPEC facility) 20 Urgent Care Center (Coral Gables - Coming Soon) 21 Rosie Lee Wesley Health Center 22 Urgent Care Center (Country Walk) 23 Jackson South Medical Center 24 Urgent Care Center (Cutler Bay) 25 Jackson Memorial Perdue Medical Center Urgent Care Centers Future Site

Call 305-585-4DOC to find a Jackson physician.



2018-2019 REPORT TO COMMUNITY 2017-2018


Hansel Tookes, III, MD



Miracle Stories From Within As we celebrate our centennial year, members of the Jackson Health System family recall and share their own stories of hope and healing.

1980 UM/Jackson Protest

Tookes & Grandmother

For many of these compassionate and remarkable individuals, to be a part of something bigger than themselves is what inspires them most, as they contribute to their communities and beyond.

Making History: Fighting The Unknown More than 30 years ago, Miami became the epicenter of the AIDS epidemic. Little was known about this unnamed disease other than it was affecting a diverse group of patients from infants to adults. It caused infections linked to severely weakened immune systems – and it was dangerous. Jackson Memorial Hospital and the University of Miami Miller School of Medicine were in the spotlight at the forefront of the crisis. Understanding the complications of AIDS and HIV, the virus that can lead to AIDS, positioned our team to design the first studies for the treatment of HIV infection. “We understood that a successful treatment would be measured by the ability to decrease the number of patients who were dying from AIDS and improved clinical outcomes.” —Margaret A. Fischl, MD, FACP Professor of Medicine at the University of Miami Miller School of Medicine, Division of Infectious Diseases

Today, Jackson’s team, in collaboration with the South Florida AIDS Network, continues to work diligently in search of new ways to treat and control HIV infection. When the need for personalized care grew urgent in 1986, Jackson was the only hospital to step up and take on the challenge, treating more than 1,600 patients. That same relentless spirit of determination and compassion is what drives our commitment toward finding a cure.

A Grandmother’s Dedication Plants A Powerful Seed When Dr. Tookes was just a child, growing up in the 1980s, his grandmother took him to feed the homeless, exposing him to a community devastated by HIV and AIDS. Gracie Wyche was a pioneer nurse who ultimately became head nurse at Jackson Memorial Hospital where she cared for patients suffering from AIDS. Years later, when Dr. Tookes joined the team at Jackson Memorial, his work was directly inspired by this experience. Having seen firsthand the effects that using dirty needles had on his patients, Dr. Tookes created a program where anyone can bring dirty needles in and swap them for clean ones, with the goal of drastically lowering HIV infection rates. “Today, when I walk into the IDEA Needle Exchange, I think of my grandmother and how proud she would be of my work and the opportunities I have had at Jackson.” — Hansel Tookes, MD

Assistant Professor of Clinical Medicine



Sheldon Edwards, Cardiology Patient



Cardiovascular Medicine Always at the forefront of cardiovascular medicine, Jackson Health System provides a full range of cardiac services and rehabilitation with a special emphasis on prevention, diagnosis, and treatment of heart and vascular disease. Our multidisciplinary team consistently paves the path for innovation, offering patients a heightened level of expertise in the areas of interventional cardiology, advanced heart failure, electrophysiology, and other vascular treatments.

An Innovative Transplant Center The Miami Transplant Institute (MTI) is a major center for heart transplants and ventricular assist device (VAD) implantations. The story began almost 30 years ago when our specialists performed their first transplant. Today, we perform 30 to 40 heart transplants and VAD procedures annually for adult and pediatric patients, and to date we’ve performed more than 775. Our heart transplant program consistently exceeds national benchmarks for its outstanding patient survival rates. MTI is also a VAD implantation leader, offering a variety of device options with excellent outcomes.

Jackson Is Proud To Be A STEMI Receiving Center Time is of the essence when treating someone who is having a heart attack. Jackson North, Jackson South, and Jackson Memorial are part of an elite group of hospitals with a fast “door-to-balloon” time, far below the 90 minutes or less recommended by cardiac societies. This, along with other specific criteria, has earned our hospitals recognition as STEMI (Heart Attack) Receiving Centers. That means our emergency departments meet rigorous standards set by the American Heart Association and the Society of Cardiovascular Patient Care for our capability to rapidly respond to and treat dangerous types of heart attacks.

Operating Room

Making History: Florida’s First Open Heart Surgery In March 1957, the first successful open heart surgery in Florida was performed at Jackson by thoracic surgeon Dr. Robert S. Litwak and his team. The entire procedure was televised, marking the medical milestone and propelling further development of the cardiopulmonary bypass, a technique commonly used in coronary bypass heart surgery. By 1960, medical teams were performing cardiopulmonary bypass procedures, thanks to a new heart-lung machine, also known as the CPB pump.


Heart Condition Surprises Lifelong Athlete Sheldon Edwards always prided himself on being healthy, athletic, and fit. The Cutler Bay resident played competitive sports in his youth and continued enjoying sports well into his fifties. Then in 2014, his wife found him lying on the kitchen floor, unresponsive. She dialed 911 and while waiting for paramedics to arrive, she performed CPR. Sheldon went into cardiac arrest because of a heart rhythm disorder known as ventricular tachycardia. He was taken to Jackson South Medical Center where Jackson Medical Group cardiologists, Juan Zambrano, MD, and Ivan Mendoza, MD, began caring for him. To treat Sheldon’s condition, Dr. Mendoza used an implant — a subcutaneous implantable cardioverter-defibrillator (SICD) — designed for patients who have survived life-threatening rapid heart rhythms, or those who are at risk. The device helps regulate heart rhythms by providing an electric shock to the heart. Less than a month after the procedure, Sheldon was back to his normal sports routine.

“This experience made me learn to never underestimate symptoms, especially after the age of 50.” — Sheldon Edwards



Robert Rodriguez, Weight-Loss Surgery Patient



Bariatric Surgery The Gastric Sleeve Centers at Jackson North and Jackson South specialize in the laparoscopic gastric sleeve procedure, one of the newest and most successful bariatric procedures. Also known as laparoscopic surgery, minimally invasive techniques enable most patients to recover more quickly and experience less pain.

Bariatric Suite At Jackson North

Our two programs have already helped thousands of women and men lose weight and transform their lives. More importantly, the majority of our patients have freed themselves from the dangers and despair of obesity-related conditions like diabetes, high blood pressure, and constant fatigue.

2012 A Center For Excellence: MBSAQIP Accreditation In 2012, Jackson North and Jackson South were both designated Bariatric Centers for Excellence by the Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program (MBSAQIP). In order to achieve accreditation, a bariatric center must follow a rigorous review process to prove that it can maintain certain physical resources, human resources, and standards of practice. Jackson’s bariatric centers were subsequently recognized for best practices and low complication rates. By consistently improving processes, applying multidisciplinary approaches, and elevating our standards of care, we can ensure the highest level of safety with the best possible outcomes for our bariatric patients.

A South Florida Man Wins The Weight-Loss Battle While growing up, Robert Rodriguez participated in a variety of sports and made it a top priority to stay active. Now 42 years old, he recalls how, as he entered adulthood, his health took a back seat and spiraled out of control. He stood a little more than six feet tall with an average weight of 250 pounds. However, by the time Robert was 35, he ballooned to 390 pounds. He was often working late, so he couldn’t prioritize a fitness routine. There came a point where he found that he couldn’t make it to the end of his driveway without having to catch his breath. Determined to win the ongoing battle with his weight, Robert went to Jackson North Medical Center to speak to bariatric surgeon Elias Chousleb, MD. He explained to the doctor how he was always tired and out of breath due to being severely obese. A year later, he’s lost more than 145 pounds, has changed his lifestyle, and feels 20 years younger. “Thanks to bariatric surgery and Dr. Chousleb, I now have another 40 years ahead of me to do things that make me happy.” — Robert Rodriguez



Junette Paul (mom) & Tanisha Paul, Pediatric Patient



Pediatric Hospital And Neonatal Intensive Care Unit


Holtz Children’s Hospital

At Holtz Children’s Hospital, world-class physicians treat patients from infancy through young adulthood, making miracles happen daily. Holtz Children’s is also one of only three centers in the nation that specializes in pediatric multi-organ transplants, performing two-thirds of all these transplants done in the world. Our pediatric transplant program ranks among the nation’s best survival rates of kidney and kidney-pancreas transplants. No matter the circumstances, our team understands the emotional toll an illness or condition can take on a family. With a family-centered approach to all areas of care, our goal is to make children and their families feel at home during their hospital stay, while providing the support they need.

Bruce Brown With Hospital Staff

Making History: First Pediatric Heart Transplant At the age of 16, Bruce Brown became Jackson’s first pediatric heart transplant patient. The nearly six-hour operation required the skills of a talented team comprised of University of Miami Jackson physicians, including Dr. Richard Perryman, Dr. Hooshang Bolooki, Dr. George M. Palatianos, and Dr. Eduardo de Marchena. The experience Jackson gained in performing 30 adult heart transplants up to that point was vital to the success of Bruce’s surgery. Today, the Miami Transplant Institute is one of the largest and most comprehensive transplant programs in the nation. Surgeons perform more than 650 transplants each year. As a result, patients from across the globe come to the Miami Transplant Institute for consultation and treatment.

Grateful For A Second Chance At Life Junette Paul was five months pregnant when her intuition told her something was wrong. She hadn’t felt the fetus move or kick. At Holtz Children’s Hospital, a multidisciplinary team examined Junette and, through an ultrasound, determined that her daughter only had one kidney due to multiple congenital anomalies of the baby’s urinary tract. At eight months pregnant, she was induced and Tanisha was born. She was immediately taken to the neonatal intensive care unit (NICU) at Holtz Children’s. Making matters worse, the one kidney she had was functioning at just 50 percent. When Tanisha was discharged home after 38 days in the Holtz Children’s NICU, Junette stayed home to take care of her fragile newborn, feeding her through a gastrostomy tube (G-tube). After Tanisha’s second birthday, her one kidney was failing yet again. Tanisha began seeing Gaetano Ciancio, MD, MBA, FACS, director of the pediatric kidney transplant program at the Miami Transplant Institute. Dr. Ciancio and the multidisciplinary team determined Tanisha needed a kidney transplant to survive, and she was placed on the national transplant list. Junette tried to remain positive as Tanisha remained on dialysis for two years. Then, in September 2016, she received the call that a kidney was available. Dr. Ciancio performed a successful kidney transplant on Tanisha, then age 5, at Jackson Memorial Hospital. Post-transplant, Tanisha enjoys being able to have the opportunity to live a normal first grade experience with friends. “Tanisha tells everyone she has two birthdays – the day she was born and the day she was transplanted. We taught her that a donor family gave her a second chance at life that made her healthy again and that we have to be very grateful to them.” — Junette Paul



Ralph Pagano, Burn Center Patient



Miami Burn Center The Miami Burn Center, located in Ryder Trauma Center at Jackson Memorial Hospital, is one of the leading burn treatment facilities in the nation, and the


only one of its kind in South Florida. Known for its clinical excellence, the Burn Center delivers a comprehensive team approach to caring for pediatric and adult burn victims throughout every phase of treatment – starting with resuscitation and throughout long-term rehabilitation. In the trauma resuscitation area, surgeons and nurses rapidly assess and treat patients to reduce the risk of infection. In most cases, patients are then placed on pain management regimens tailored to fit their needs. Those with severe and life-threatening burns are then transferred to the renowned burn intensive care unit. Additionally, occupational and physical therapists provide rehabilitative services both at the bedside and in the Burn Center’s gym. Along with healing physical injuries, the Burn Center’s team members also help patients cope with their emotional wounds. Psychologists work with burn victims and their families to provide encouragement and teach coping strategies, and support groups also give patients the strength and support to start their new lives as survivors. With nearly 60 years of experience, the Miami Burn Center continues to be the destination of choice for burn patients throughout Miami-Dade County, across Florida, and around the world.

Nicholas Namias, MD

Making History: Pioneers In The Prevention Of Hypothermia In Burn Patients In November 2008, surgeons from the Miami Burn Center became the first in the world to use an internal warming method to prevent hypothermia during burn surgery. A 53-year-old male patient arrived at Ryder Trauma Center with approximately 70 percent of his body burned, after a highly pressurized machine used for orange juice pasteurization malfunctioned. In hopes of preventing hypothermia, which occurs in burn patients due to the excessive body heat escaping through the burned skin, doctors used a modified Seldinger technique. They placed a thermal regulation catheter through the femoral vein into the patient’s inferior vena cava – a large vein that carries deoxygenated blood into the heart. The catheter was then connected to the thermal regulation device, and doctors began successfully warming the patient’s core from within. The surgeons who performed this innovative new procedure were Drs. Nicholas Namias, Carl I. Schulman, and Louis R. Pizano, and residents, Drs. Joseph P. Corallo and Booker King. They were the first to publish this successful use.

Celebrity Chef Recovers From Severe Burns During a kitchen explosion that occurred while opening his new restaurant in Bimini, celebrity chef Ralph Pagano suffered burns to more than 30 percent of his body. Pagano was immediately airlifted to the Miami Burn Center at Jackson Memorial Hospital. The center provides patients with burn care ranging from the resuscitation phase through long-term rehabilitation. Pagano underwent four skin grafts for burns sustained mostly to his hands, arms, legs, and face. After being transferred to Jackson Rehabilitation Hospital, he also received intensive inpatient, occupational, and physical therapies to regain the use of his hands and his ability to walk again. “His continued optimism and upbeat attitude are what got him through a difficult time and really brought out the best in our guys here.” — Louis Pizano, MD, MBA

UHealth trauma surgeon and medical director of the Miami Burn Center



José Luis Rodriguez, El Puma



Miami Transplant Institute The Miami Transplant Institute (MTI) at the University of Miami/Jackson Memorial Medical Center has been giving a second chance at life to patients on a local, national,


and international level for more than 45 years. Powered by the research and resources of UHealth – University of Miami Health System, and grounded by leading-edge care, it is no wonder MTI has become one of the largest and most comprehensive transplant centers in the world. The MTI transplant team performs more than 650 transplant surgeries annually at Jackson Memorial Hospital, one of the largest public teaching hospitals in the United States. It is also the only center in South Florida that performs all organ transplants for both adult and pediatric patients. MTI is home to some of the world’s leading transplant surgeons, who working alongside a multidisciplinary team, have the unique opportunity to conduct groundbreaking medical research and translate their findings – in real time – to their patients, thus giving new hope where there is often none. MTI patients benefit by gaining access to the newest, most advanced, most effective treatments and procedures. During its long and storied history, the Miami Transplant Institute has delivered world-class care to some of the most medically vulnerable patients in our community and across the globe.

Transplant Surgical Team

Making History: South Florida’s First Liver Transplant Jackie Adams became the first adult liver transplant recipient in South Florida after a 15-hour operation at Jackson Memorial Hospital on October 31, 1987. Jackie moved to south Broward County in 1975 from New York, just a few years before she’d receive the news that her health was deteriorating. By the time she turned 50 in 1983, doctors discovered that Jackie had biliary cirrhosis – a disease that causes scar tissue to build up in the liver and impair its function. At one point, she had more than 25 blood transfusions within six months. Physicians from the Miami Transplant Institute (MTI) at the University of Miami/Jackson Memorial Medical Center determined that a liver transplant was her only chance of survival. Jackie had visited another hospital with an established organ transplant program but chose to help pioneer the liver transplant program at MTI. To date, UHealth – University of Miami Health System transplant surgeons, along with a multidisciplinary team, have performed more than 12,000 life-saving transplants of all organ types and continue to distinguish themselves as leaders through yearly national rankings.

Internationally Renowned Recording Artist Receives Double Lung Transplant For decades, Venezuelan artist José Luis Rodriguez – commonly known as “El Puma” – has entertained fans worldwide through music and television. But in the early 2000s, Rodriguez noticed his voice dramatically changed to a lower tone, and he could no longer travel to high-altitude cities. His health was deteriorating. His physician diagnosed him with idiopathic pulmonary fibrosis – a terminal lung disease that results in scarring of the lungs. “My last performance onstage was in Barranquilla, Colombia, and I felt I was going to die,” recalls Rodriguez. “My heart was beating really fast.” In 2017, Rodriguez was referred to the Miami Transplant Institute, an affiliation between Jackson Health System and the University of Miami Health System, where doctors determined his only chance of survival was a double lung transplant. “Patients and their families need to be aware of this disease and the limited treatment options,” said Matthias Loebe, MD, UHealth program director for thoracic transplantation and mechanical circulatory support. “Early referral to a lung transplant program is the only way to prolong life and improve quality of life.” Rodriguez was placed on the national transplant waiting list, and in December he received a call that a donor match was available. Dr. Loebe, along with a multidisciplinary team of physicians, nurses, anesthesiologists, and staff, led a successful, five-hour double lung transplant operation at Jackson Memorial Hospital. Rodriguez continues his recovery and looks forward to once again performing onstage. He shares details of his transplant journey to highlight the importance of organ donation in helping to save lives. “It’s like dying and coming back to life – it has been the hardest thing I’ve ever gone through, but I overcame this with patience, faith, and hope,” said Rodriguez. “I believe in God and miracles with science. Jackson does miracles every day.” — El Puma



Santino Peña and his Mother Maria Muñoz Peña, Maternity and Neurosurgery Patient



Maternity And Children’s Care When families choose to deliver their little miracle at Jackson, they can rest assured knowing they will receive the most comprehensive and compassionate care — for both mom and baby. For many years, our full-service maternity programs — featuring essential prenatal, neonatal, and even pediatric care — have been, and continue to be offered throughout Miami-Dade County at Jackson Memorial Hospital, Jackson North Medical Center, and Jackson South Medical Center.


Making History: The Newborn Intensive Care Unit Opens Jackson Memorial Maternity VIP Suite

At Jackson, we offer a wide range of birthing options including vaginal birth after cesarean (VBAC). Our specialists in maternal-fetal medicine, neonatal care, and critical care services are always on hand, if needed. If a child has complications or is in distress during or after birth, the expertise of Florida’s largest neonatal intensive care unit is close by at Holtz Children’s Hospital. Many families also find comfort in the parenting support they receive postpartum. Our Baby-Friendly® designation, a highly coveted breastfeeding support standard, demonstrates an optimal level of care for infant feeding and bonding between a mother and baby. At Jackson, we know every baby is a miracle, so we go out of our way to ensure every family receives the special attention they deserve.

When Jackson’s current director of the Division of Neonatology, Dr. Eduardo Bancalari, began practicing in 1971, Miami was seeing a higher rate of premature births because of poor maternal nutrition, lack of prenatal care, and an increase in drug use among pregnant women. However, there were very few hospitals in the country that had an established neonatal intensive care unit. In 1973, Jackson Memorial quickly saw the need, and the hospital’s neonatal intensive care unit (NICU), now the Schatzi and Stanley Kassal Project: Newborn Neonatal Intensive Care Unit at Holtz Children’s Hospital, came to be. The NICU opened with seven tiny premature infants with incubators and adapted adult ventilators. At the time, a one-pound preemie had less than a five percent chance of survival. Today, the Holtz Children’s NICU is one of the largest in the country, with 126 beds, 66 of which are Level III for the most critically ill babies. Boasting some of the best survival rates and successful outcomes in the country, the NICU is also known worldwide for its leading research focused on improving and innovating neonatal care.

Two Miracles For A New Mom When Maria Muñoz Peña began losing her vision halfway through her pregnancy, an MRI revealed that a brain tumor was strangulating her optic nerves. At Jackson Memorial, UHealth neurosurgeon Dr. Michael E. Ivan led a complex 12-hour surgery to remove the tumor and save her vision. While operating, Dr. Ivan discovered and removed a second benign brain tumor. A team of OB/GYNs and anesthesiologists remained in the operating room throughout the procedure, closely monitoring the fetus, and prepared to do an emergency Cesarean section, if needed. Following the surgery, Maria recovered in the neuroscience intensive care unit where she almost immediately regained her vision. Several weeks later, Maria delivered a 7-pound, 2-ounce boy at The Women’s Hospital at Jackson Memorial. “This is a miracle times two – first me surviving brain surgery, and then my baby being born healthy.” — Maria Muñoz Peña



Dr. Glen Beneby, Chief Medical Officer for the Bahamas, Neurosurgery Patient



Neurology And Neurosurgery The Neurology and Neurosurgery Department of Excellence is a primary area of medical expertise for Jackson Health System. Led by world-renowned neurologists and neurosurgeons, the multidisciplinary


neuroscience team is comprised of leaders in advanced diagnostic capabilities on the cutting edge of technology and procedures. Our neurology and neurosurgery department, in affiliation with the University of Miami Miller School of Medicine, provides care under several specialty areas including stroke services, neurocritical care, neuro-trauma, epilepsy, neuroendovascular surgery, neuro-rehabilitation, pediatric neurology, Parkinson’s disease, multiple sclerosis, and neuro-oncology. We treat some of the most complex neurological disorders and offer our patients the best possible outcomes. Our team of expert physicians is often at the forefront of medicine, leading innovative new procedures to treat patients with various neurological conditions. Our care goes far beyond the operating room. The continuum of care for our neurology and neurosurgery patients often includes rehabilitation with highly specialized speech, physical, occupational, and recreational therapists, trained to help patients with traumatic brain and spinal cord injuries regain their independence.

Dr. Bernard S. Brucker and Patient

Making History: The Biofeedback Laboratory, Established In 1981 The Biofeedback Laboratory was established in 1981 under the direction of Bernard S. Brucker, PhD, who reported the first successful restoration of function for spinal cord injuries through the application of biofeedback in 1996. Biofeedback is a process in which electronic monitoring of a normally automatic bodily function is used to train someone to acquire voluntary control of that function. Dr. Brucker, who dedicated his career to improving the quality of life for people with disabilities, designed and pioneered many biofeedback techniques used on stroke patients and others suffering from a number of neuromuscular disorders, head trauma, stroke, cerebral palsy, and more. Treatment has helped patients regain the ability to sit independently, perform everyday activities, and even walk.

Bahamian Doctor Diagnosed With Rare Neurological Condition Turns To Jackson For Life-Saving Treatment While attending an event in December 2016, Dr. Glen Beneby, chief medical officer for the Bahamas, suddenly blacked out and collapsed. “After that, I started experiencing cognitive decline,” said Dr. Beneby. “I didn’t feel fully aware of what was going on, and I also started experiencing weakness on my left side.” After undergoing a series of tests, doctors diagnosed him with dural venous sinus thrombosis, a condition that creates clots in the main veins in the brain. They prescribed anticoagulants, commonly known as blood thinners, and anticonvulsants. Still, his condition continued to deterioriate. “I could no longer dress myself, and I began walking slowly,” said Dr. Beneby. “I was losing understanding of basic things.” In June 2017, Dr. Beneby was referred to Dr. Robert Starke, a UHealth – University of Miami Health System neurosurgeon and neuroradiologist at Jackson Memorial Hospital. Dr. Starke reviewed his MRIs and noticed hundreds of abnormal vessels and severe swelling in the brain. After performing an angiogram, he diagnosed Dr. Beneby with a rare condition called cerebral dural arteriovenous fistula (DAVF) – a vascular anomaly formed by an abnormal connection between an artery within the lining of the brain, and a vein that carries blood from the brain back to the heart. If left untreated, the condition could be fatal. Dr. Beneby underwent endovascular embolization, a minimally invasive procedure in which a catheter is placed through the leg and passed through the artery until it reaches the DAVF. The fistula is then plugged with glue to correct the abnormal pattern of blood flow. His recovery included occupational, physical, and speech therapies at Jackson Rehabilitation Hospital. Within just weeks, Dr. Beneby was smiling and carrying on conversations again. “This whole experience truly confirmed my faith in God and life,” said Dr. Beneby. “This is a true miracle by definition.” — Dr. Glen Beneby



Major Ricky Carter, Trauma Patient



Ryder Trauma Center Ryder Trauma Center at Jackson Memorial Hospital is one of the world’s largest, most comprehensive trauma centers. In 2016, Jackson expanded its reach to include


a new Level II trauma center at Jackson South Medical Center.

From resuscitation to rehabilitation, we provide a comprehensive continuum of care to the entire community and abroad. The specialized training, experience, and skills of our surgeons, physicians, nurses, and staff are responsible for saving lives and advancing patient recoveries at every stage of the process.

Ryder and U.S. Army Training Session

Making History: U.S. Army Selects Ryder Trauma Center Ryder Trauma Center at Jackson Memorial Hospital opened its doors just before Hurricane Andrew devastated the community. Less than 10 years later, the U.S. Army selected Ryder Trauma to serve as its only national Army Forward Surgical Team Training facility, preparing military healthcare personnel to provide care to those injured on the battlefield. During two week-long immersions, 20-person Army teams are exposed to combat-like injuries in a high-stress environment — just as they would face once deployed.

Miami-Dade Police Major Living A Life Of Gratitude After Devastating Motorcycle Crash On May 7, 2017, Miami-Dade Police Major Ricky Carter lost control of his motorcycle and crashed into a guardrail on Interstate 75. Vianca Diaz, a nurse and clinical care coordinator at Ryder Trauma Center at Jackson Memorial Hospital, happened to be driving by. She was among a group of bystanders who stopped and helped save his life by applying tourniquets to control the bleeding. The severely injured motorcyclist was airlifted to Ryder Trauma Center, where he underwent five life-saving surgeries. His legs were so damaged that doctors were unable to save them. Ricky received comprehensive inpatient and outpatient physical therapy treatments for a few months at Jackson Rehabilitation Hospital. A year after the crash, Ricky walked for the first time with prosthetic legs during his daughter’s college graduation. The next goal he plans to accomplish: running. “I intend to show the world that life without limbs has no limitations,” he said. “Be fearless and courageous in the quest to achieve your dreams.” — Major Ricky Carter





Jackson Health Foundation: Compassionate Donors Making Miracles Happen Jackson Health Foundation is the private fundraising arm of Jackson Health System. Established in 1991, the Foundation is governed by a volunteer board of directors committed to implementing philanthropic activities that benefit the medical programs and patient services at JHS. Through the generosity of compassionate donors, the Foundation helps to fill the gaps on major capital projects and programmatic needs that cannot be financed by public bond support. Since its inception, with the support of thousands of donors, the Foundation has raised more than $140 million to help Jackson Health System deliver the best possible care to the community. These gifts have helped to advance emerging research, renovate or build state-of-the-art facilities, and provide accessible healthcare services that enhance the quality of life and health of our community.

Members of the Miami-Dade County Board of County Commissioners joined Jackson Health System and Foundation leadership at the ribbon cutting of the new Burn Rehabilitation Therapy Unit in October 2016.

Financial support from individual and corporate donors serves as a lifeline for our community and helps to make a positive impact in the lives of family, friends, neighbors, and colleagues. Jackson Health Foundation looks forward to working hand-in-hand with the health system to continue making miracles happen every day. For more information, call 305-585-GIVE or visit SupportJHF.org.

2016-2018 Board of Directors Chairman Dr. Rudolph Moise

Secretary David A. Coulson, Esq.

Vice Chairman Candido Viyella

Immediate Past Chair Silvia Rios Fortun

Treasurer Ed Joyce

President & CEO Keith R. Tribble

Directors Joe Arriola James A. Champion Brenda Nestor Castellano Paul J. DiMare Abel Holtz Karen Jones Mariana Martinez Patrick J. McEnany Carlos A. Migoya

Dr. Shirley Press Chris Riley Ana VeigaMilton Maggie Villacampa Irene R. White Advisory Board Sandy Batchelor



Mauricio ZuĂąiga of Medtek Medical Solutions



Entering A New Era Of Growth And Progress Launched a decade ago, Medtek Medical Solutions, LLC, a Miami-Dade County certified small business enterprise, had a simple but dynamic goal. The local company was driven to be the leader in providing new and refurbished hospital beds, stretchers, and furniture. Thanks in part to earning work with Jackson as a certified SBE, Medtek has grown its operation from a small warehouse into a 14,000-square-foot facility. Medtek helped renovate the radiology department at Jackson Memorial and is completing a second project at Jackson North. Medtek recently expanded into Broward County and continues to benefit from the goodwill generated by working with SBE partners like Jackson Health System.

“Having Jackson as a client and within our portfolio has allowed us to secure more projects and work with more clients.” — Mauricio Zuñiga

Medtek Medical Solutions

L to R: Charesse Chester, SBE Outreach & Advocacy Manager, Consultant to AECOM; Henry Harden, Turner Construction; Rhonda Wimberly, Community & Citizenship Director – Florida, Turner Construction (Construction Manager/Mentor); Walter T. Richardson, Ph.D., Member, Public Health Trust Board of Trustees; Amber Lawhorn, Director, Small Business Enterprise Program, Jackson Health System; Keith R. Tribble, President and CEO, Jackson Health Foundation; Robert Tyler, President, IGWT Construction (Protégé)

Our mission at Jackson Health System is to lend a helping hand to our community through excellent patient care. But we also believe that it is important to help in other ways too, which is why we proudly participate in the Small Business Enterprise Program. Through the Small Business Enterprise Program, we are able to provide an open procurement environment, giving businesses in our community a greater chance to gain the experience, knowledge, and resources necessary to succeed. As a part of Jackson’s capital plan, the groundbreaking Jackson Mentor/Protégé Development Program is just as impactful. This innovative program offers Miami-Dade County certified small business enterprise firms the opportunity to be mentored by industry leaders in healthcare construction management services. Through our participation in these programs, we provide opportunities that may otherwise be inaccessible to small businesses while fostering growth and employment within our community.








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Our Signature Capital Projects Our ongoing expansion and capital improvement projects continue to provide opportunities for local contractors and suppliers. But aside from stimulating growth and employment, each project serves to enhance our medical facilities and improve the quality of health care. Jackson’s capital plan includes new construction projects, the renovation of existing facilities, technology upgrades, highly advanced equipment, and infrastructure improvements.


Christine E. Lynn Rehabilitation Center for The Miami Project to Cure Paralysis at UHealth/Jackson Memorial


• Jackson Memorial Hospital • Holtz Children’s Hospital • The Women’s Hospital at Jackson Memorial • Jackson Behavioral Health Hospital • Ambulatory Care Centers

• 250,000-square-foot, state-of-the-art center for research, treatment, and care • Replacement of outdated rehabilitation hospital • Inpatient and outpatient services • Academic and conference spaces • Indoor and outdoor spaces • Therapy gym and meditation rooms • Research space, diagnostic, and treatment areas 2

Jackson West Medical Center • Diagnostic treatment center • Ambulatory care facilities • Free-standing adult and pediatric emergency department


Jackson North Medical Center • Main lobby renovation • Surgical suite renovations • Enhancements to façade • Emergency room expansion and renovation

Jackson Memorial Hospital Campus Floor Modernizations


Jackson South Medical Center • 12 new ICU beds • Pediatric emergency treatment space • Modernization of labor and delivery areas • Modernization of South Wing patient areas • Infrastructure upgrades • East Building roof replacement • Behavioral health modernizations



Carnaval On The Mile

Doral Legacy Park

Holiday Wellness Fair at Dr. Rafael A. PeĂąalver Clinic

Mammogram Mobile Unit

Three Kings Parade



Miami Beach Pride Parade

Connecting At The Heart Jackson invests time in special programs for our diverse community. We reach every corner of Miami-Dade through our outreach initiatives, bringing people together in a fun and innovative way while raising awareness on important wellness issues.

Jackson Around Town The Miracle Mobile The mammogram mobile unit provides state-of-the-art breast imaging capabilities to the most underserved communities, as well as workplaces and events throughout Miami-Dade County. At an interactive event, the van was rewrapped in a vibrant mural design by members of the community, bringing art to life — and quality care to women. Other examples of our commitment to the community in the past two years include sponsoring Carnaval on the Mile, supporting the Three Kings Parade, and the Miami Beach Pride Parade, as well as hosting a holiday wellness fair at Dr. Rafael A. Peùalver Clinic. From sponsorships to partnerships, we make sure our roots in the community never stop growing.



Facts And Statistics FY 2017/2018 Jackson Memorial Hospital Inpatient Services Number of Licensed Beds Hospital Admissions (excluding newborns) Emergency Services Visits to Emergency Department (adult) Ryder Trauma Center Cases (adult and pediatric)



795 24,873

795 24,565

94,994 4,155

100,424 4,187

3,938 379 9,860

4,014 379 9,564

24,988 13,420

26,011 13,596

382 9,512 1,595

382 9,682 1,495



250 12,671 1,028

250 12,176 809

794 43,571

733 44,220

Holtz Children’s Hospital Inpatient Services Births (deliveries) Number of Licensed Beds Hospital Admissions Outpatient Services Visits to Emergency Department (pediatric) Visits to Outpatient Clinics (pediatric) Jackson North Medical Center Inpatient Services Number of Licensed Beds Hospital Admissions (excluding newborns) Births (deliveries) Emergency Services Visits to Emergency Department (adult and pediatric) Jackson South Medical Center Inpatient Services Number of Licensed Beds Hospital Admissions (excluding newborns) Births (deliveries) Emergency Services Trauma Cases Visits to Emergency Department (adult and pediatric)



Jackson Behavioral Health Hospital Inpatient Services Number of Licensed Beds Hospital Admissions (adult and pediatric) Outpatient Services Visits to Emergency Department (adult and pediatric) Visits to Outpatient Clinics (adult and pediatric)



239 7,831

239 7,960

13,158 39,217

9,230 41,358

80 1,015

80 1191



113,376 2,458 14,960 16,221 18,480 1,842 11,689

118,906 2,650 15,763 17,520 19,941 1,730 13,035

180 169

180 174

163 140

163 147

Jackson Rehabilitation Hospital Inpatient Services Number of Licensed Beds Hospital Admissions (adult and pediatric) Outpatient Services Rehabilitation Clinic Physician Visits (adult and pediatric) Ambulatory Care Services Health Clinic Visits Ambulatory Care Center (East and West) Downtown Medical Center Dr. Rafael A. PeĂąalver Clinic Jefferson Reaves, Sr. Health Center North Dade Health Center Prevention, Education, And Treatment (PET) Center Rosie Lee Wesley Health Center Jackson Memorial Long-Term Care Center Number of Licensed Beds Average Daily Census Jackson Memorial Perdue Medical Center Number of Licensed Beds Average Daily Census



Jackson Memorial Hospital



Financial Information



Total Revenue



Patient Services Half-Penny Sales Tax County Tax Support Other Revenue

1,208,159,000 255,903,000 175,413,000 323,429,000

1,221,908,000 275,005,000 188,585,000 384,425,000

Total Expenses



Compensation and Benefits Operational Expenses Drugs and Other Supplies

1,074,259,000 483,405,000 296,465,000

1,130,238,000 481,474,000 315,566,000

Bond Reimbursement



Excess Revenue





Charity Care

Leadership 2017 Public Health Trust Board Of Trustees Joe Arriola, Chairman Mojdeh L. Khaghan, Vice Chairwoman William J. Heffernan, Treasurer Dr. Irene Lipof, Secretary Robert Zarco, Member Walter T. Richardson, PhD, Member Rep. Bryan Avila, Member Miami-Dade County Mayor Carlos A. Gimenez

Board Of County Commissioners Miami-Dade County, Florida District 1 – Barbara J. Jordan District 2 – Jean Monestime District 3 – Audrey M. Edmonson District 4 – Sally A. Heyman District 5 – Eileen Higgins District 6 – Rebeca Sosa District 7 – Xavier L. Suarez District 8 – Daniella Levine Cava District 9 – Dennis C. Moss District 10 – Javier D. Souto District 11 – Joe A. Martinez District 12 – Jose “Pepe” Diaz District 13 – Esteban L. Bovo, Jr.



As we carry our mission into the next we have made, right here in Miami has a Jackson story — and we’re proud



100 years, we reflect on the impact and worldwide. In truth, everyone to be a part of that.



1611 N.W. 12th Avenue Miami, FL 33136




Jackson Health System




Jackson Memorial Hospital • Jackson North Medical Center • Jackson South Medical Center Holtz Children’s Hospital • Jackson Behavioral Health Hospital • Jackson Rehabilitation Hospital



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