Jackson Health System - 2022 Report To The Community

A groundbreaking year.

2022 REPORT TO THE COMMUNITY.

Miracle building enhances our world-class care.

A note from the Chief Executive Officer.

Jackson Health System has never lacked for ambition,

and neurosciences; renovations to most patient areas at

and this has been a year to celebrate our capacity to

of all of our existing hospitals; and major investments in

reach those lofty goals.

the kinds of technology, equipment, and infrastructure that will power Jackson as it moves into its second

Clinically, we remained South Florida’s undisputed vanguard in COVID-19 response. Nearly 10,000 COVID-positive patients have been safely discharged from our seven hospitals. We have performed more than 170,000 tests for the virus and vaccinated nearly 180,000 people against it. At the height of the most intense wave, 564 infected patients were admitted at our hospitals, stretching our already weary staff to the extreme limit.

But when it comes to serving this community, they always found another gear, another wind, another way

century of caregiving.

When it comes to serving this “ community, [our staff] always found another gear, another wind, another way to meet the challenge at hand. Their work will be long remembered and deserves our deepest gratitude.

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to meet the challenge at hand. Their work will be long remembered and deserves our deepest gratitude.

From the day I arrived as Jackson’s CEO in 2011, I knew our world-class team of nurses, therapists, doctors,

Against that pandemic backdrop, we approached a

techs, and other healthcare professionals deserved

major milestone, completing the projects in our

programs and facilities worthy of their excellence. Time

$2 billion capital plan. Anchored by Jackson’s $830

and again, they have elevated their commitment to their

million Miracle-Building Bond Program - an investment

patients through Jackson’s CARE values: compassion,

made by Miami-Dade County’s taxpayers - the program

accountability, respect, and expertise. This report to the

featured transformational projects: Jackson West Medical

community celebrates their accomplishments and is a

Center, an all-new campus in Doral featuring adult and

tribute to their love of making miracles daily.

pediatric emergency rooms at the 100-bed José Milton Memorial Hospital; Christine E. Lynn Rehabilitation Center for The Miami Project to Cure Paralysis at UHealth/ Jackson Memorial, setting a new standard for recovery among spinal cord injury, traumatic brain injury, and cancer patients; the launch of a UHealth Jackson Urgent Care network; the UHealth Jackson Critical Care Pavilion to grow our capacity in heart surgery, organ transplant, 1

Carlos A. Migoya Chief Executive Officer

We’re just getting started.

A note from the Board of Trustees Chairman.

There was a time, not so long ago, when many of our

factor when they decide where to go. With more than

neighbors saw Jackson Health System as a resource for

13,500 employees, Jackson is a foundational element of

someone else. Certainly, they were proud of this

South Florida’s economy, and a builder of careers in a

world-class academic medical center and its mission to

diverse and inclusive setting. In a very real sense,

provide a single high standard of care for all Miami-Dade

Jackson is Miami.

County residents… but there was still a lingering sense that Jackson was for people too sick or too poor to choose an alternative.

Today, our taxpayer-owned health system is not just larger than ever, but stronger than ever. At home and abroad, Jackson is the first choice in so many signature specialties.

Today, our taxpayer-owned “ system is not just larger than ever, but stronger than ever… Across Miami-Dade County and around the world, Jackson is leading.

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We boast one of the nation’s largest and most successful

We have served our historic mission for 104 years.

transplant centers; one of the most sophisticated and

Jackson has been here through disasters and pandemics,

effective physical rehabilitation hospitals; one of the most

through hurricanes and baby booms, through upheavals in

celebrated and advanced neurosciences programs; one of

medical science and transformations in American culture.

the most diverse and specialized pediatrics networks; and

With your continued support, we’re just getting started.

one of the most admired and legendary trauma programs.

Across Miami-Dade and around the world, Jackson is leading.

We play a critical role in Miami’s international ascent as a first-tier choice to live, work, and play. Families and

William J. Heffernan Chairman, Public Health Trust Board of Trustees

businesses alike see world-class health care as a key

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Jackson West opens, bringing state-of-the-art medical campus to Doral.

Jackson West Medical Center, the first medical campus in the booming City of Doral, opened to the public in August 2021. The campus combines consumer-centered inpatient and outpatient facilities with the latest surgical and medical programs.

Designed by the architectural firm Perkins + Will, Jackson West sits on a 27-acre property just west of the Palmetto Expressway on Northwest 25th Street.

Financed through Jackson’s Miracle Building-Bond Program and a generous donor.

In 2015, Jackson purchased the property as part of the Jackson Miracle-Building Bond Program. The following year, Jackson Health Foundation received a $10 million donation from the José Milton Foundation in honor of its namesake, José Milton, a well-known Miami businessman who became passionate about

The medical campus features José Milton Memorial Hospital, a 100-bed all private acute care hospital,

Jackson Health System after experiencing firsthand its high-quality level of care.

including adult and pediatric emergency rooms, state-of-the-art surgical facilities, diagnostic and imaging services, maternity care services, and specialty physician clinics. The total cost of the project was $336.4 million.

The new medical campus allows Jackson to expand its world-class medical services into some of the county’s fastest-growing residential and commercial communities. Residents in these neighborhoods, including Doral, Westchester, Sweetwater, Hialeah, and Miami Lakes – all of whom helped fund Jackson’s mission now have access to Jackson’s services closer to where they live, work, and play.

On September 20, 2021, José Milton Memorial Hospital at Jackson West Medical Center celebrated a historic milestone.

The first baby was born in the new hospital’s Little Miracles Maternity Suites. The bundle of joy, Francesca Barriga, is also the first baby born at a hospital in the City of Doral. You can read about Francesca’s milestone birth and about our luxurious, private maternity suites here.

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Scan here to read Francesca’s story.

Community leaders attend Jackson West ribbon-cutting.

Guests at the grand opening reception included Carlos A. Migoya, CEO, Jackson Health System; Flavia Llizo, co-president and chief development officer, Jackson Health Foundation; Eddie Borrego, CEO, Jackson West Medical Center; Cecil Milton, honorary benefactor; Ana Veiga Milton, chair, Jackson Health Foundation Board of Directors; Miami-Dade Mayor Daniella Levine Cava; Chairman Jose “Pepe” Diaz, Miami-Dade Board of County Commissioners; and City of Doral Mayor Juan Carlos “JC” Bermudez.

Key services: • 100-bed, all private acute care hospital • Adult and pediatric emergency departments • State-of-the-art surgical facilities • Specialty physician clinics • Easy-to-navigate facilities with accessible parking

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Jackson North receives $100 million modernization.

The result is priceless.

Jackson North Medical Center is new – inside and

makes a great first impression with exterior designs

out. Following the $100 million modernization

courtesy of the Miami-Dade County Art in Public

project that was completed in April 2021, the

Places program, as well as a redesigned

382-bed hospital located in North Miami Beach

front entrance.

doubled the size of its emergency department and added a designated pediatric emergency room

The finished hospital was made possible by the

to serve the needs of nearby families. Labor and

Jackson Miracle-Building Bond Program. Most

delivery suites have been refreshed to offer a spa-like

importantly, of course, is the life-saving treatment

atmosphere. Surgical suites have been outfitted with

people like George Wakefield

the latest technologies, and the hospital’s outpatient

continue to receive at Jackson

rehabilitation center has been upgraded with the

North.George is on the road to

latest equipment.

recovery after suffering from a

Scan here to read George’s story.

hemorrhagic stroke caused by Jackson North also features a beautifully updated

hypertension in May 2021.

lobby and reception area to complement the updated patient rooms. Outside, the new Jackson North

UHealth Jackson Critical Care Pavilion sets the gold standard in critical care.

Offering the highest quality, most advanced care in the region, the UHealth Jackson Critical Care Pavilion opened its doors in March 2021, making it one of the largest and best-equipped intensive care units in the nation.

The three-story tower is located on top of the Ira C. Clark Diagnostic Treatment Center at Jackson Memorial Hospital. It features two floors outfitted with 54 all-private ICU suites, and another 25 beds currently under construction on a third floor. It includes high-tech equipment to help patients in their recovery, more spacious work environments for our medical teams, a dedicated secure pharmacy for sensitive medications, and negative pressure rooms 5

for patients with infectious diseases.

This new tower provides Jackson with the extra capacity to take care of its most critical patients and expand its signature services – including transplant, neurosurgery, and cardiac surgery.

Jackson recognized with national accolades and awards.

Through the challenges posed by the COVID-19

Heart-Check mark for Advanced Primary Stroke

pandemic, Jackson medical teams continue to do

Center Certification. Jackson South demonstrated

the most for the community they serve. We are proud

compliance with stroke-related standards as

to share that our hard work hasn’t gone unnoticed.

a Primary Stroke Center and met additional

We strive to be nationally recognized as a world-

requirements, including 24/7 availability of specialized

class health system and as the provider of choice for

treatments by neurologists, neurosurgeons, and

quality care. We have done exactly that through major

neuroradiologists; having dedicated neurointensive

achievements this year.

care beds for complex stroke patients; and providing staff with the unique education and competencies to care for complex stroke patients.

In 2021, the Miami Transplant Institute (MTI), an

For the eighth year, the Human Rights Campaign

affiliation between Jackson and UHealth - University

(HRC) Foundation recognized all Jackson Health

of Miami Health System, was named the nation’s top

System hospitals for helping to advance LGBTQ

transplant center for a second consecutive year.

healthcare equality. We earned high marks for

The world-class care provided to MTI patients

our policies and practices related to lesbian, gay,

is made possible by a multidisciplinary team of

bisexual, transgender, and queer patient care and

surgeons, physicians, nurses, social workers,

support, employee policies and benefits, and LGBTQ

dietitians, pharmacists, and other support staff.

patient and community engagement. At Jackson, our mission is to always ensure an inclusive, supportive,

Jackson South Medical Center was awarded

and safe environment for all our patients, visitors,

Advanced Primary Stroke Center Certification from

and staff.

The Joint Commission’s Gold Seal of Approval and ®

the American Stroke Association’s

A mother’s unconditional love gives son a fighting chance to receive a life-saving kidney transplant.

With the unconditional love of a mother, anything is possible. This

Scan here to read more about this story of hope.

mother’s determination and strength gave her son a fighting chance to receive a life-saving kidney transplant, performed by Mahmoud Morsi, MD, a UHealth - University of Miami Health System transplant surgeon, and a multidisciplinary team at Holtz Children’s Hospital.

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Jackson Health Foundation: Compassionate donors allow us to fulfill our mission to expand, advance, and innovate.

Jackson Health Foundation is the private fundraising

hope to what might otherwise seem hopeless, and

arm of Jackson Health System, Miami-Dade

creates the space where good health and healing are

County’s public health system. Established in 1991,

the standards to which we aspire on a daily basis.

the Foundation is governed by a volunteer board

Contributions to the Miracle Fund help Jackson

of directors committed to philanthropic activities

address the rising costs of capital construction and

that benefit the medical programs and services at

improvements, innovative technology,

Jackson. Through the generosity of compassionate

state-of-the-art equipment to provide advanced

donors, the Foundation helps the health system

medical care, programmatic needs, and much more.

expand, advance, and innovate. The vision of the Foundation is to provide Jackson with the support

This is where we provide hope for children, a cure for

and resources to excel as a world-class academic

paralysis, a second chance for transplant recipients

medical system.

and for so many others who count on us to provide world-class care.

At the heart of the Foundation is the Miracle Fund.

The Miracle Fund provides resources that bring

Scan this QR code to learn more about how you can support Jackson’s initiatives.

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Our community outreach continues, safely.

Due to the COVID-19 pandemic, Jackson Health

resource of medical knowledge, advice, and general

System’s community outreach efforts continue to

tips to support parents as we currently navigate our

focus on delivering meaningful health information to

new normal.

our neighbors in a safe way.

As events are returning to our community, the To keep the community informed and connected,

community outreach team is out providing important

UHealth Jackson Children’s Care continues to offer

information to event-goers about Jackson’s services,

an interactive, online program– the Parental Guidance

as well as encouraging people

Series. These Zoom-based presentations focus on

to stay safe at events, such as

providing expert advice to parents on a variety of

back-to-school fairs with The

important topics, such as the COVID virus and flu

Children’s Trust, Girl Scouts

season, depression and anxiety in kids and teens,

GIRL Fest, and the Women’s

managing grief and loss, and much more. These

Breast and Heart Initiative

bi-weekly webinars have proven to be an invaluable

Pink Walk.

Scan here to learn more about the Parental Guidance Series.

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Facts and Statistics FY 2020/2021 Jackson Memorial Hospital

2020

2021

Inpatient Services Number of Licensed Beds Hospital Admissions (excluding newborn)

795 21,265

820 22,009

Emergency Services Visits to Emergency Department (adult) Ryder Trauma Center Cases (adult and pediatric)

85,369 3,950

79,332 4,203

Holtz Children’s Hospital

2020

2021

379 3,412 7,400

379 3,352 7,152

Outpatient Services Visits to Emergency Department (pediatric) Visits to Outpatient Clinics (pediatric)

18,522 10,806

17,482 12,259

Jackson North Medical Center

2020

2021

382 1,234 9,458

382 1,063 9,573

Emergency Services Visits to Emergency Department (adult and pediatric)

40,238

42,341

Jackson South Medical Center

2020

2021

Inpatient Services Number of Licensed Beds Births (deliveries) Hospital Admissions (excluding newborn)

262 867 10,665

262 868 12,313

Emergency Services Ryder Trauma Center Cases (adult and pediatric) Visits to Emergency Department (adult and pediatric)

975 38,264

1,165 36,723

Jackson West Medical Center

2020

2021

Inpatient Services Number of Licensed Beds Births (deliveries) Hospital Admissions (excluding newborn)

-

98 3 340

Emergency Services Visits to Emergency Department (adult and pediatric)

-

2,729

Inpatient Services Number of Licensed Beds Births (deliveries) Hospital Admissions

Inpatient Services Number of Licensed Beds Births (deliveries) Hospital Admissions (excluding newborn)

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Jackson Behavioral Health Hospital

2020

2021

239 6,409

239 6,464

Outpatient Services Visits to Emergency Department (adult and pediatric) Visits to Outpatient Clinics (adult and pediatric)

14,819 31,245

13,191 32,770

Lynn Rehabilitation Center

2020

2021

80 1,495

80 1,895

Outpatient Services Rehabilitation Clinic Physician Visits (adult and pediatric)

11,741

13,189

Ambulatory Care Services

2020

2021

Health Clinic Visits Ambulatory Care Center (East and West) Downtown Medical Center Dr. Rafael A. Peñalver Clinic Jefferson Reaves, Sr. Health Center North Dade Health Center Prevention, Education, & Treatment (PET) Center Rosie Lee Wesley Health Center

79,669 1,237 12,445 11,724 13,386 1,099 9,944

89,307 1,158 13,829 12,011 14,764 920 10,431

Jackson Memorial Long-Term Care Center

2020

2021

176 178.8

172 168.4

2020

2021

155 156.6

155 152.2

2020

2021

Total Revenue Patient Services Half-Penny Sales Tax County Tax Support Other Revenue

$2,254,087,293 $1,255,440,402 $250,666,079 $213,259,000 $534,721,812

$2,440,341,710 $1,367,702,170 $310,865,699 $222,563,000 $539,210,841

Total Expenses Compensation and Benefits Operational Expenses Drugs and Other Supplies

$2,055,881,476 $1,189,128,571 $513,999,668 $352,753,236

$2,275,751,063 $1,323,877,798 $549,375,623 $402,497,643

$164,167,498 $34,038,320 $240,031,446

$84,813,556 $79,777,091 $183,984,412

Inpatient Services Number of Licensed Beds Hospital Admissions (adult and pediatric)

Inpatient Services Number of Licensed Beds Hospital Admissions (adult and pediatric)

Number of Licensed Beds Average Daily Census

Jackson Memorial Perdue Medical Center Number of Licensed Beds Average Daily Census

Financial Information Jackson Health System

Bond Reimbursements Excess Revenue Charity Care

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1611 N.W. 12th Ave. Miami, FL 33136 www.JacksonHealth.org