MRAEL | IntoWork | Fletcher Building

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EMPLOYMENT SKILLS AND SUPPORT PARTNER INTOWORK AUSTRALIA GROUP OF COMPANIES Proposal of Services
IntoWork Australia Our understanding Fletcher Buildings needs IntoWork solution Stage 1 Apprentice Management Program Recruitment and Selection Obligations and Investment Australian Apprentice Support Network IntoWork Australia Servicing Locations Next Steps Key Contacts 03 04 05 07 08 11 13 14 15 16 CONTENTS

THE INTOWORK AUSTRALIA STORY

IntoWork Australia is a non for profit company which has shown incredible growth over the past 35 years. Originally providing apprenticeship support services in Melbourne’s inner north, the group now services Victoria, Tasmania, New South Wales, Queensland, Western Australia and South Australia

Proudly a national group of companies providing excellence in workforce participation and community solutions, IntoWork Australia holds contracts with government and corporate businesses across the country With a primary focus on reducing barriers to employment for all people, IntoWork Australia thrives at addressing skill and workforce shortages in the community and offers guidance to individuals in finding the right career pathway.

IntoWork is a leading provider of education, training and employment services with the core objective of contributing to the growth, development and sustainability of a skilled workforce for the future

Our Vision is to create Vibrant Futures through Employment, Skills, and Support Our Values are Collaboration, Courage, Innovation, Integrity, and Respect are very similarly aligned to Fletcher Buildings group of companies.

We are making a positive difference to the people and communities we work with, through our integrated services and business expertise.”

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OUR FLE

Fletcher B and suppor a sustained

FB are sea their group framework, wide to sup

Recently, FB trialled an employment program with the Local Jobs Program pathway with limited success, due to a number of competing factors, and a major reason being the candidates offered were nowhere near job ready. On review, the latest pilot allowed FB to understand what it takes in terms of people and resources to run such programs, and therefore are now looking for a company who can embed themselves, manage this process for them and demonstrate real employment outcomes that are cost effective across a variety of programs

FB run a number of non accredited and accredited programs across their entire businesses and it is not FB’s intention to change or have a solution impact their current internal offerings More importantly, it is how the education partner can help them long term in attracting, retaining and managing the entire employment and training programs.

Currently FB, like many Australian companies have specific workforce challenges and have a critical need now within two of their businesses, that being Tradelink and Summit FB would like to embark on a development plan with an ‘employment solution’ to help these companies attract, nurture and manage their employee’s careers FB are open to a pre employment model, piloting a program in one state, then successfully launching a national program which could expand their current offerings under the Apprenticeship/Traineeship pathway

FB are open for the provider, to support them across their entire business units with other opportunities powered by IntoWork Australia at a later stage. For example: Disability employment options via Interact Australia or MRAEL powering a national Academy model to support growth

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INTOWORK SOLUTION

We are a not for profit organisation that is firmly committed to creating new apprenticeship/traineeship opportunities, providing training and connecting people and businesses to strengthen the skills capacity of their workforce

Our goal is to be the “go to” people for pathways into a wide range of industry sectors. We take great pride in creating opportunities to allow job seekers to realise their potential.

We pride ourselves in providing a ‘national strategy, delivered locally’

We believe each business under FB need their own employment solution which is ‘tailored’ to their own needs

To make this happen, we are suggest offering a three staged approach starting with an Apprenticeship Management Program pilot in Queensland with MRAEL to help source suitable candidate across FB’s distribution centres, Trade link and Stramit businesses.

The following is a high level solution of the three stages which includes a range of IntoWork businesses

STAGE 1

PILOT: APPRENTICESHIP MANAGEMENT PROGRAM (MRAEL GTO)

Goal: National strategy, delivered locally by attracting and retaining suitable candidates

FB: Tradelink - Retail Stramit - Production Distribution Centres - All

Managed Service Pilot QLD (MRAEL GTO AMP model) Tradelink & Stramit

Recruit / Candidate Acquisition (MRAEL) Upskill micro credentials (ATTC/MRAEL) Placement (MRAEL)

Traineeship (MAS)

STAGE 2

AUSTRALIAN ROLL OUT: APPRENTICESHIP MANAGEMENT PROGRAM (MRAEL GTO)

Goal: National strategy, delivered locally across Australia

Managed Service AUSTRALIA LAUNCH (GTO AMP model) Tradelink & Stramit

Recruit / Candidate Acquisition (MRAEL) Pre Apprentice programs & placement (MRAEL)

Traineeship (MAS)

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STAGE 3

ACADEMY MODEL powered by IntoWork Australia

Academy Model powered by IntoWork businesses

Build FB Apprentice & Traineeship offerings across all 4 FB product offerings

Pre employment pathway (RTO’s)

Upskill micro credentials (RTO’s)

Develop cost positive financial traineeship model (MRAEL)

Disability offering (Interact Australia )

Workforce Australia offerings 5 regions placements (Intojobs)

Offering Learning Lounge (access to over 1000,s learning content) (MRAEL)

Key Objectives:

Partner with an external organisation to support a ‘one’ recruitment/training solution provider

Access ‘candidate talent pools’ to support with recruitment across a variety of different channels

Traineeships offer suitable traineeships, accessing government funding incentives (where possible)

Academy build an academy style career development programs incorporating accredited/non accredited training

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MRAEL’S APPR MANAGEMENT

STRAMIT &

MRAEL joined IntoWork Australia in a national education, training and em vast array of services, locations and 60 years

MRAEL is managed and operated by demand for skilled employees Our h program matches apprentices and tra needs and capacity to train

MRAEL's Apprentice Management Program (AMP) was developed to provide an option for businesses wishing to take on apprentices and trainees.

The AMP model allows FB to remain the legal employer of the apprentice or trainee while still accessing the expertise of MRAEL’s apprentice management team

Apprentice Management Program benefits include:

FB remain the legal employer and retain eligibility for government financial incentives

MRAEL manage the entire process from ‘free’ recruitment to completion of the Apprentice or Trainee MRAEL provide pre commencement candidate eligibility checks, overview of possible financial incentives and relevant government funding available

MRAEL can save you time by:

Completing apprenticeship paperwork

Arranging the RTO induction and coordinating off the job training

Scheduled 6 weekly visits to review training progression with apprentice or trainee and your business Manage internal and external rotations

Monthly management reports including planned absences, rotations, off the job training and progress of training and performance Scheduled 12 weekly performance appraisals Keep you informed of your duties and obligations as an employer of an apprentice or trainee

TRADELINK,
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RECRUITMENT AND SELECTION

MRAEL has implemented an automated recruitment process facilitated through our website and administered by MRAEL’s specialised Apprentice Management Software, Workforce One

This system ensures candidates can complete the process with as much ease as possible

The benefits of this automated process are significant, in that it eliminates the manual administrative tasks often associated with the recruitment process.

Utilising this process, all current apprenticeship and traineeship vacancies are advertised on MRAEL’s corporate website, where prospective applicants can review position details, including type, location and any relevant selection criteria

MRAEL has implemented the following best practice strategies for apprentice and trainee recruitment:

Dedicated Recruitment Team

Advertising & Sourcing

Pre employment Assessment Centres

Advertising

Screening and Shortlisting Interviews

Reference Checking

Pre Employment Aptitude Testing

Advertising will be facilitated by MRAEL. Marketing material/content can be supplied by MRAEL or Fletcher Building. Online advertising platforms used include the MRAEL website, MRAEL Facebook, and Seek At the end of the advertising period, MRAEL will complete the shortlisting process (2 weeks) and provide Fletcher Building with a list of shortlisted applicants including resumes, cover letters, supporting documents, aptitude testing results and phone interview notes

Additional Advertising Platforms:

Intowork’s new LiveHire Candidate pool Hub

Internal MAS Indigenous Engagement Officers / CDC (Career Development Consultants) / IntoJobs Employment Consultants / Mas Business Consultants

NRL School to Work Transition to Work facilitators / Skills Brokers (Built for Woman initiative)

Local Workforce Australia / Disability Employment Services Providers

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Phone Screening and Shortlisting

All candidates that submit a completed application and live within the local position area (stipulations such as this to be finalised with Fletcher Building) will receive a phone screened by MRAEL.

Face to Face Interviews

MRAEL will compile a shortlist of recommended candidates One the shortlist is provided, face to face interviews will be conducted by Fletcher Building An MRAEL representative can participate in the interviews, if preferred

MRAEL's Recruitment Team can assist in scheduling the interviews (including providing confirmation notices to candidates, if required)

Verbal Offers

Fletcher Building will advise MRAEL of the preferred candidates for position upon completion of interviews and assessment centres

Candidates selected will be contacted by MRAEL and advised they have progressed to a pre employment medical assessment

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references will be completed for each candidate and provided to Fletcher Building. Where two work references are not available, personal references will be accepted

Final Integration

Once final selections are made, Fletcher Building will provide written offers and provide employment paperwork to successful candidates MRAEL will commence the sign up process with the allocated MRAEL Field Officer who will then arrange for the AASN and RTO sign ups

Specific on boarding requirements will be discussed and finalised between Fletcher Building and MRAEL.

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MRAEL'S OBLIGATIONS

MRAEL partners with training organisations and employers to create quality staffing solutions

We encourage, support, promote and develop the vocational skills of people who wish to pursue a career in a range of industries and our offerings include:

Service Requirement

Notify the State Training Authority (STA) and the Registered Training Organisation (RTO) of the Australian Apprenticeship/s

Arrange RTO induction and coordinate training monitored by GTO National Accounts

Notification of RTO bookings (if applicable) to Fletcher Building and Apprentice/Trainee

Support of Indigenous Engagement Officer for apprentices

Schedule site visits to conduct face to face meetings for Training record checks Training plan assessments

Monitor all on and off the job training requirements

Schedule and complete twelve weekly performance appraisals

Provision of monthly management reports including progress of training and performance, visit updates and claims management

Provision of performance counselling where required

Provision of handling corrective behaviour notices

Provision of exceptional ongoing mentoring and management of apprentices and trainees by a dedicated Field Officer

Minimum Service Interval

Within 9 working days

Within 4 weeks of sign up

As required

6 Weekly

As required Quarterly

Monthly

As required

As required

Ongoing

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MRAEL'S OBLIGATIONS CONT' Manage internal and external rotations Provision of the most up to date information regarding initiatives, incentive payments, allowances and other information affecting apprenticeships and traineeships Response time to Fletcher Building personnel including emails, phone calls and requests Communication with external stakeholders (STA, RTOs, AASN) Proactive follow up of all training progression issues and challenges Process and submission of any required STA Forms Participate in comprehensive project/contract review meetings Inform Fletcher Building of its duties and obligations as an employer of an apprentice or trainee As required Ongoing Within 2 business days Ongoing Ongoing As required Quarterly Ongoing Provision of support by GTO National Account Coordinator 5 days per week Number of Apprentices/Trainees 1 10 10 20 20+ $3500 $3250 $3000 Annual Management Fee (each) (exc GST) Investment The Apprentice Management Program is ideal for FB who would like to employ an apprentice or trainee themselves, however they may need a little help along the way, or simply do not have the time to spend managing the apprentice or trainee and coordinating the training delivery Investment for the Apprentice Management Program:

AUSTRALIAN APPRENTICESHIP SUPPORT NETWORK (AASN)

MRAEL and Mas National

Since 2015, MRAEL’s has held Australian Apprenticeship Support Network contracts in Queensland

From 1st February 2020, at the commencement of the Australian Government’s new contact arrangements for the Australian Apprenticeship Support Network, MRAEL has partnered with MAS, a fellow AASN provider already delivering services in Victoria, South Australia, New South Wales, Western Australia and Tasmania.

Like MRAEL, Mas is also part of the IntoWork Australia group of businesses

Together, MRAEL and MAS brings a greater platform and improved service experience for businesses, apprentices, trainees and job seekers, with capacity to deliver consistency in service provision on a national scale

Some of the benefits of the collaboration between MRAEL and Mas include:

Provides updates on new funding, AASN contract changes or any relevant industry changes;

Build relationships with State Training departments to ensure we across all state regulations and processes;

An experienced and knowledgeable team of apprenticeship and traineeship staff, including Business Consultants, Career Development Consultants and Mentors and Counsellors;

A centralised Customer Solutions team to provide all back end administration, claims assessment and administration, and maintenance of electronic records; and

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INTOWORK AUSTRALIA AASN AND GTO SERVICING LOCATIONS GTO SERVICES AVAILABLE AASN & GTO SERVICES AVAILABLE AASN & GTO SERVICES AVAILABLE AASN & GTO SERVICES AVAILABLE AASN & GTO SERVICES AVAILABLE AASN & GTO SERVICES AVAILABLE AASN & GTO SERVICES AVAILABLE Employment/Skills/Support 14
NEXT STEPS Further consultation required with FB & MRAEL team to unpack key offerings Proposal to be finalised FB agree to terms and conditions Discuss and determine ‘pilot’ launch strategy (time frames, key stakeholders, resources required etc.) 1 2 3. 4 Employment/Skills/Support 15

KEY CONTACTS

JASON ALLEN PARTNER BUSINESS GROWTH

e. jason allen@mrael com au m. 0488 301 403 p. (07) 3414 5972

DANA DITFORT

NATIONAL GROUP TRAINING MANAGER

e dana ditfort@mrael com au m. 0429 101 112 p. (07) 3414 5972

General MRAEL Details p. 1300 467 235

e people@mrael com au mrael com au

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