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01. Decision-Making
Balancing Speed and Thoroughness
Seeking Consensus with Due Consent
Integrating Data-Driven Insights with Intuition
Juggling Short-Term and Long-Term Priorities
02. Innovation
Embracing Risk-Taking while Managing Risk-Aversion
Encouraging Experimentation within Operational Stability
Nurturing Disruptive Thinking while Preserving Core Values
Balancing Incremental and Breakthrough Innovations
03. Collaboration
Nurturing Individual Creativity within Team Dynamics
Balancing Competition and Cooperation
Fostering Empowerment and Ensuring Accountability
Celebrating Different Opinions while Ensuring Alignment
04. Emotional Intelligence
Balancing Empathy and Objectivity
Cultivating Self-Awareness and Adaptability
Prioritising Emotional Well-Being alongside High-Performance Goals
Aligning Personal Priorities with Team Priorities
05. Communication
Exercising Authority with Empathy
Maintaining Transparency while Upholding Confidentiality
Crafting Concise yet Comprehensive Messages
Embracing Flexibility alongside Consistency
06. Sustainability
Balancing Profitability with Environmental Responsibility
Navigating Operational Efficiency and Long-term Sustainability
Balancing Centralised Sustainability Strategy and Local Autonomy
Managing Conflicts on Personal and Professional Levels
07. Change Management
Pioneering the New while Respecting Tradition
Balancing Pace with Pursuit of Perfection
Integrating Innovation with Stability
Ensuring Flexibility while Upholding Consistency
08. Ethical Leadership
Aligning Ethical Principles with Business Goals
Promoting Transparency with Discretion
Encouraging Ethical Behaviour Amid External Pressures
Navigating Ambiguity while Maintaining Accountability
09. Strategic Thinking
Balancing Long-Term and Short-Term Perspectives
Integrating Data-Driven Insights with Creative, Visionary Thinking
Aligning Profitability with Sustainability
Innovating while Preserving Core Strategies
10. Motivation
Lead by Performance or Lead by Recognition
Recognising Intrinsic and Extrinsic Motivators
Encouraging Self-Directed Motivation and Guided Motivation
Setting Goals and Demonstrating Agility
11. Inclusion and Diversity
Balancing Individualism withina Collective Culture
Integrating Identity with Organisational Values
Balancing the Need for Equity and Equality
Addressing Bias while Fostering Objectivity
13. Crisis Management
Balancing Reactivity with Proactivity
Managing Transparency while Preventing Panic
Leading under Pressure with Calm Leadership
Addressing Short-Term Crisis Resolution and
Planning for Long-Term Resilience
14. Leadership Development
Balancing Mentorship with Autonomous Growth
Integrating Formal Leadership Training with Experiential Learning
Navigating Hierarchical and Non-Hierarchical Approaches
Developing Leadership Skills alongside Technical Skills
15. Delegation
Balancing Efficiency with Personal Development
Allocating Time Effectively for Saved Time
Balancing Control with Trust in Delegation
Practicing Delegation with a Focus on Perfection
18. Technology Integration
Embracing Cutting-Edge Technology while Ensuring Accessibility
Automating Processes while Preserving the Human Touch in Leadership
Navigating Digital Transformation and Cybersecurity Risks
Balancing Technological Pace with Stability
19. Stakeholder Management
Balancing Short-Term and Long-Term Stakeholder Relationships
Navigating Power Dynamics with Legitimacy
Maintaining Transparency while Sensitively Managing Stakeholder Needs
Addressing Individual Needs within the Context of Business Goals
20. Vision
Balancing Humility with Ambition in Visionary Leadership
Integrating Top-Down and Bottom-Up Perspectives in Vision Development
Empowering Others while Acknowledging Leadership Responsibilities
Balancing Individual Needs with the Collective Good of the Organisation
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A. Balancing Speed and Thoroughness
B. Seeking Consensus with Due Consent
C. Integrating Data-Driven Insights with Intuition
D. Juggling Short-Term and Long-Term Priorities
Marc Steckling
HO Earth Observation, Science and Space Exploration
Airbus DS
Each of us is taking hundreds of decisions every day — some unconscious, some conscious, some intuitive, some well thought through, some based on heritage and some for the first time. When it comes to decision making here are some practical tips that might be helpful for you personally in achieving your goals, improving your efficiency in decision making and taking, or solving specific problems.
Those practical tips are:
• Any decision is better than no decision.
• Balance the importance of your decision with the time you take in coming to a decision.
• Follow your intuition, supplemented by facts and data
• Not having all the facts and data at hand is a fact you need to deal with, a fact that you need to accept and a fact that you need to become comfortable with...and last but not least...
• You are the one that has eventually to take the decision…it is nothing the best machine or Artificial Intelligence can do for you.
I hope these tips help you to find the good balance between speed and thoroughness…and always remind yourself that decisions are never perfect as we are all humans…and should they have been wrong, take them as an opportunity to learn and to decide better the next time.
…accept that decisions are never perfect as we are all humans…
Erick Brethenoux
AI Chief of Research, Gartner
After a major accident with multiple victims, a doctor in an emergency room has a few second to decide who lives and who dies. A firefighter entering a residential building on fire has to quickly assess what structures will collapse and where are the people to save.
Those professionals go through intense focus to harness their expertise to maximize thorough thinking and available data (and observations) while doing it at amazing speed — what do they have in common? Focus on the essentials and keep moving.
Take Captain Sulley, quickly after taking off from La Guardia in New York, the plane was stricken by a flock of birds. All engines went down. Captain Sulley had 35 seconds to save 155 lives. He came up with a decision that any decision support system would have missed, landing the plane in the Hudson River. actually, all the simulations done after the fact, including those 35 seconds, did not save the plane.
Sulley’s decision was not just driven by geography, but also by his ability, as an ex fighter pilot to land the plane at an extremely precise angle and speed, while avoiding the George Washington bridge. But the focus was provided by the 255 souls he was responsible for, and the potentially hundreds of people the plane would have killed if the plane crashed in one of the very densely populated neighborhood of New York City.
Machines can help us decide, but at the end of the day, it is all up to us, humans, to bear the consequences of those decisions.
Pascal Parant VP Corp Marketing, AAR
If solution to a new problem may have’t been experienced in the past, probability it was is 90%+. COVID’s decision of lockdown wasn’t new and based on experience from middleage. Learn from lessons, at human’s life scale or large history’s scale is essential. It can be integrated to Descartes’s systematic doubt theory. Don’t take from granted something, explore 360 degrees as solution to a problem may be at the opposite of what human’s belief is. There isn’t only one approach or one way to resolve a problem. American’s is more: «There is a problem, let’s solve the problem». French is more: «There is a problem. Why? Where does it come from? What’s the root? Based on the analyse, let’s find the solution». When you combine both, you have CFM! Best engine maker company, between GE and Safran. Learning from the past is also essential for pilots. It should be mandatory for them to look at any AirCrash episode, as every cause is deeply analyzed, and recommandation are expressed.Probability to face
similar issues is extremely high, and getting ready to take quick decision in short time will be eased by confronting past situation. Knowing history will solve 90% of the situation we face. In 10% of the case, we’ll have to find a solution that we never get confronted to. Intuition, skills, smartness, instinct will complete knowledge of past situation in the toolbox of decision making process. Don’t miss the boat of the future in your decision, but don’t take Titanic! Or learn how to escape an Iceberg. And learn from the past in your decision making process: Kodak’s syndrome should guide you. An Engineer presented the first video recording camera looking like shoe bow. CEO turn down the idea as they were focused on film. Look at the result…
Don’t miss the boat of the future in your decision, but don’t take Titanic!
Mohamed Al Sharhan Managing Director, World Governments Summit
Effective decision-making in organizations and governments requires a delicate balance between speed and thoroughness. Hastily made decisions can lead to oversights and costly mistakes, while overly thorough processes can cause delays and missed opportunities. Here are key strategies to achieve this balance:
1. Set Clear Objectives: Define the goals and priorities of the decision-making process. Knowing what you aim to achieve helps filter relevant information and avoid unnecessary details.
2. Prioritize Decisions: Not all decisions are equal. Classify them based on urgency and impact. For critical and high-impact decisions, allocate more time and resources. For less critical ones, adopt a streamlined approach to avoid bottlenecks.
3. Implement a Phased Approach: Break down complex decisions into smaller, manageable phases. This allows for thorough evaluation at each stage without overwhelming the process. It also provides opportunities to adjust based on feedback and new information.
4. Leverage Technology: Use decision support systems and data analytics to gather, process, and analyze information efficiently. These tools can speed up the decision-making process while ensuring data-driven thoroughness.
5. Engage Stakeholders: Involve relevant stakeholders early in the process. Their insights and feedback can uncover potential issues and improve the quality of the decision.
6. Review and Reflect: Postdecision reviews are crucial. Analyze the outcomes to learn what worked and what didn’t. This continuous improvement cycle enhances future decision-making processes.
The UAE’s Mars Mission (Hope Probe) is a good example of balancing speed and thoroughness. The decision to embark on this bold and ambitious space exploration project was made swiftly to coincide with the country’s 50th anniversary. However, the process involved meticulous planning, international collaboration, and thorough research. By balancing the urgent timeline with detailed preparation and leveraging global expertise, the UAE successfully launched the Hope Probe, making it the first Arab country to reach Mars.
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Enabling the Future while Operating the Present
Enabling the Future while Operating the Present