Quarterly Connection March 2022.pdf

Intenna Systems

Connection March 2022

The Smart Campus Super-Highway

Building Stronger Connections: How college campuses can enhance digital infrastructure Developing the Secure and Connected Campus Intenna Newsletter

HIGHER EDUCATION GETS SMART

Table of Contents

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The Smart Campus Super-Highway Don't miss our blog on the secure and connected campus.

It's everything you need to know about achieving the blended on-line/on-campus learning environment.

Building Stronger Connections: How college campuses can enhance digital infrastructure.

Wireless that Works

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Developing the Secure & Connected Campus: Webinar Why universities need to improve their capacity for communication and data traffic now.

Christopher Lange President & CEO William Shouldis VP Engineering

Sales Jeff Reale Director, Enterprise and Carrier Solutions

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Intenna Quarterly Newsletter Company news and headlines delivered to your inbox each quarter. Subscribe here.

Eric McCarthy Solutions Manager-Enterprise Sales West and South Regions Eclipse Rattanavong Regional Solutions Manager

Marketing Intenna Systems designs, builds and maintains some of the most complex in-building wireless solutions available in the enterprise and service provider segments of the industry. The Intenna DAS that you deploy now will immediately enable 4G technology while laying the foundation for future 5G services.

Robin Lange Marketing Manager

E sales@intennasystems.com T 609.714.8268

The Smart Campus Super-Highway CONNECTION | SAFETY | SECURITY

Achieving the blended on-line/on-campus learning environment INTENNA SYSTEMS: Robin Lange

The impact of Covid 19 on college and university campuses around the nation is far reaching and multi-layered, forever changing how they will operate on almost every level. Schools will have to connect physical places and digital platforms in a unique combination of common spaces, classrooms, labs, offices, libraries, study spaces, student service centers, and residence halls. Doing so will mean creating spaces that are more inclusive, multifunctional, like hybrid classrooms that support active learning, and blend different research methods supporting different ways of working.

Communication Regardless of how an institution reacts, effective communication will be key.

Facilitating that is the challenge when it comes to transforming literally every nook and cranny of a campus environment both indoors and out ensuring any campus has a network with enough available bandwidth.

Connection It’s no secret that online educational needs have been greatly impacted by the pandemic as far as increased online course work, streaming classes, online exams and online text books.

Add to that the increased need for bandwidth for personal activities not only for the student body, but the faculty and administration as well.

Streaming movies, video games, podcasts and just general online activity that increased exponentially because of quarantine will most likely continue at some level once students return to campus. In order to try to socially distance, a number of students will choose virtual class from their dorm over in person instruction putting enormous weight on the system the university has in place to provide connectivity.

So, educational needs, campus life needs and then of course safety and security needs will all compete for space on the digital highway. The problem for most campuses coming up is the enormous increase in traffic that will test the integrity of current networks. If there's only a one lane highway, that’s kind of a recipe for disaster.

"Wi-Fi is a one lane highway and depending on that alone is a direct route to problems."

The Digital Highway It’s also important to remember that while you need a number of lanes for traffic on this proverbial highway, each lane is a different system. The trick is that all of those systems need to be good. Campus security radios, campus facilities radios, public safety radios, blue phones, campus emergency notification systems and contact tracing apps and not to forget outside emergency and first responders, will need robust, interference free, cellular connectivity indoors and out in order to function effectively.

In addition, all of these different technologies and systems run on different frequencies and that’s quite a bit of traffic on your network.

First Responders First Responders need wireless coverage that is interference free and ubiquitous. In the two decades since 9/11, the list of rules for building code have expanded to include functional emergency band radio inside buildings and is commonly part of the fire code for any new structure. These requirements are defined by national standard organizations such as the NFPA (National Fire Protection Association) and IFC (International Fire Code) making available cellular connection the future of first responder communication.

HOMES BY HEWES

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Public Safety When considering public safety, it is critical that an institution provide the ability to properly communicate during an emergency situation by addressing coverage for multiple cellular frequencies. Police, Fire, EMS and campus security operate on their own, dedicated, licensed radio frequencies separate from the cellular network. This means that each entity, whether it be on a county, township or campus basis, operates its own towers and broadcasts its own frequencies.

But priority means nothing if that responder is in the basement of building 101 and can’t get a signal inside.

FirstNet is a nationwide, first responder network built by AT&T that prioritizes first responder communication on their cellular network. Certain local government agencies have also opted to use FirstNet, in lieu of maintaining their own network, which gives them access to a highly reliable and secure, highspeed data network with the priority access that is required during emergency situations.

If users can’t get signal to call 911, no one shows up. If first responders can’t communicate from inside any structure, that can spell disaster. A cellular network that can distribute signal to be accessed inside buildings is critical to establishing and maintaining full, reliable and effective communication systems.

Mass Messaging Systems

None of that is good. Providing ample bandwidth to keep

The campus population has to able to

things running smoothly is the

receive emergency communications

best way to keep students and

wherever they are without exception. It

staff safe.

sounds harsh but the reality is that dead zones can be deadly.

If everyone is not in a place where their devices are working and 60,000 people need to receive a single message then not all of them are getting that message in real time. The system gets overloaded, devices have spotty connection and there is increased demand creating more traffic on the highway.

With the limited nature of macro cellular systems – those networks of towers all around you – there will be a high percentage of students and faculty that will receive messages after the fact.

In-Building Cellular

College

Every university and

If students have no cellular

college campus is now

signal and can’t make calls,

campuses

learning the maximum

they will switch over to Wi-Fi

around the

load of their digital

calling putting yet another

country are just

infrastructure and

strain on that network.

beginning to see

whether they have the

Adding Private LTE/5G and

available highway for

cellular DAS are things that

more traffic. Unless they

add another lane to the

have already expanded to

highway increasing

include technology other

bandwidth and relieving

capabilities of

than Wi-Fi, campuses will

congestion on the other

their data

find they need to pave

lanes of traffic while

more lanes to

improving safety.

accommodate more data

back-to-school

The challenge is figuring out

flow.

what your needs are – not

is upon us, says

However, each lane of the

only where the campus is

digital super-highway is a

lacking in available

different tech and each tech

bandwidth and how to

is finite. For instance, Wi-Fi is

improve user experience

a single lane highway, but it’s

but also how to build these

limited and can reach its limit

additional systems in the

very quickly.

first place.

how the new ‘digital normal’ will test the

networks as

Chris Lange, President and CEO of Intenna Systems, Inc.

The lesson here is, establishing multiple networks will multiply your available bandwidth for the entire population.

A cellular DAS can get inside all of the nooks and crannies in any environment to increase bandwidth to cellular and at the same time solve the problem of ecoefficient buildings. Energy efficient windows block UV rays and reduce utility costs, but they also block RF waves. So, those large towers outside have a tough time getting through the windows to distribute signal indoors.

DAS can solve that problem.

But cellular and Wi-Fi are not enough.

The universal need to process data is enormous – phone calls use data, snapchat, research, online coursework, mass messaging- all of these things use data. The question is how is it processed – that’s the volume of traffic. If there are 100 reasons to use wireless connection then those reasons should be divided up onto different lanes on the highway. The optimal highway is going to have at least four lanes – not just two. And that includes Wi-Fi, DAS, CBRS (Private

Students and staff not only want but

LTE/5G) and two-way radio (private for

need continuous reliable connection.

facilities and public safety).

They want access at all times so that

Why colleges and universities need cellular now.

Think about a day in the life of a college student. Tech has advanced so much that even just being a student has changed.

means remaining connected between, and in and out of buildings.

Campuses are BIG. Collaboration and group project learning are on the rise, so being able to facilitate and support that kind of overall wireless learning and living environment can make or

break the reputation of an institution. The desire to have a connected campus is very high. That reputation can then lend itself to higher or lower enrollment as the case may be.

What about the “next big thing”?

Pretty much any system or network you install anywhere has a shelf life of about ten years. Intrinsic in the design of a DAS network is the ability to deploy multiple technologies through a single architecture.

There is no need to reconstruct when new technology comes along. One can build on the existing infrastructure. DAS is a digitally based technology that allows reprogramming for changes in the future.

Steps you can take to acquire the fully connected campus.

The first step is a comprehensive campus assessment. You’ll need an RF consulting firm to complete a Wireless RF Survey and Needs Assessment to look at all the nooks and crannies and identify where the campus connections are deficient. Generally, universities have no idea what their connectivity is or isn’t. They don’t know if First Responder radios will work until they actually have a fire or an emergency. So literally every space on campus needs to be tested.

Step one is to understand.

What is your situation?

How congested is your highway – do you even have a highway?

Who do you call?

Intenna Systems can design and build the entire highway - all four lanes.

DAS, CBRS, Wi-Fi and two-way radio. We have over twenty years of experience designing, building and maintaining some of the most complex in-building wireless solutions anywhere. And we have developed a process for taking a project from needs assessment to engineering scope and design through installation all the way to deployment and maintenance to make it as seamless as possible. Think of Intenna as your department of transportation and let us help you get ahead of the curve.

sales@intennasystems.com

609.714.8268

After more than a year of students taking classes and participating in college activities from home, many college campuses are seeking solutions to bring staff and students back safely. Part of the plan is to optimize cellular connections within their buildings to fit the "new normal," in which social distancing continues to be enforced on campus and students attend classes remotely, from anywhere on campus, if needed.

“The main technological challenges on college campuses are connectivity and bandwidth,” said William Shouldis, vice president of engineering at Intenna Systems, a company that provides buildingwide wireless solutions.

Shouldis spoke with Bisnow about how college campuses can get their connection up to speed to deal with new realities.

He said that college campuses were used to having a framework in place to accommodate students working at designated locations on their laptops. That model doesn’t work now with students taking classes in their dorms or on their phones while on the go. These buildings were not outfitted to support that much user traffic, whether it’s WiFi or cellular-based,” he said. Shouldis said buildings need the resources to support high volumes of traffic.

“The first step is always going to be evaluating what you have and what you’ll need to meet coverage needs,” Shouldis said. “Intenna Systems' approach is to use a survey to establish the baseline radio frequency in the building. Then, we analyze both the user experience and coverage levels to determine the capacity of the nearby cellular towers serving the campus. From there, we can create a system design according to where the campus needs the most coverage.”

Shouldis said that a university would typically provide its cellular connection through a data hub located in the middle of the campus. From there, to attain an ideal connection, the hub would need fiber optic connectivity to satellite buildings, so that the signals can be dispersed throughout the campus.

“Having optical connectivity and a fiber-deep network between and within buildings is a big part of enabling any kind of communication network,” Shouldis said. “Whether it’s cellular traffic or private networks, it’s all going to have that fiber optic connectivity.”

As part of the ‘new normal,’ it’s likely to be permanent in terms of where and how students do their work and what kind of platforms they're using,” Shouldis said. “Going forward, there's always going to be new platforms for different types of use cases and resources. It's not going to go back. It's only going to go forward and increase.”

He added that while a building may have a data hub and access to fiber optics, it will also need to have the right framework in place within the hub.

One thing to consider is that each building varies in age and design. Older buildings were not constructed to accommodate an IT closet, or a dedicated space that houses the electrical components and equipment needed to ensure network connectivity. Additionally, while newer IT products would help to increase connectivity, they are often connected to equipment that places short limits on how far the cables can reach. Intenna’s strategy of creating unique designs for each building helps ensure that they all stay connected, he said.

“While there are features that buildings need to have within their infrastructure, we take these challenging environments and we make them work,” Shouldis said.

In addition to providing students and staff with a positive user experience, providing a stronger campus-wide network can help boost safety.

“People are sharing bandwidth and resources with students who are trying to do their homework or are streaming and gaming, which means that an emergency audio call can get pushed to the bottom of the queue if it is not prioritized accordingly on the WiFi network,” Shouldis said. “It is important for that kind of critical communication to be serviced by a dedicated infrastructure, which would be on antenna systems that are distributed by wireless carriers such as Verizon, AT&T and T-Mobile.”

To ensure that the equipment is optimized for a college campus, Shouldis said building managers and school administrators must work closely with their IT departments. They should also communicate with their wireless carriers to check that the network has the capacity in place to deliver working signals to the campus.

He added that scheduled maintenance is necessary to keep the network operating smoothly.

“I think this infrastructure needs to be treated just like any other IT infrastructure that a campus may have in place,” Shouldis said. “It’s pretty typical for IT networks, whether it's WiFi or building automation or operations, to have maintenance contracts in place and routine maintenance for the systems to make sure that they're optimized.”

Looking toward the future, Shouldis said it is unlikely that college campuses will return to using their college's network the way they did prior to the pandemic. Today’s students will likely continue to see expanded options for where they take their classes, whether it’s in the lecture hall, dorm room or a different part of campus.

College campuses that are interested in learning more about developing a comprehensive strategy for increasing speed and connectivity can check out Intenna Systems' blog post.

This article was produced in collaboration between Intenna Systems and Studio B. Bisnow news staff was not involved in the production of this content.

Preview our panel discussion with Robin Lange of Intenna Systems on the Secure & Connected Campus.

The impact of Covid 19 on college and university campuses around the nation is far reaching and multi-layered, forever changing how they will operate on almost every level.

At the root of these changes are technology and communications challenges that all campuses will face both now, and in the future, including how to navigate a blended online/on-campus learning environment including: Digital infrastructure to support new demands.

Safety concerns around lack of cellular coverage.

Aligning physical, digital and experiential elements for student success.

The vital importance of collaboration between IT and facilities.

Empowering facilities staff for new technology.

Watch the full webinar here:

March 2022

Did You Know?

Intenna Targets Higher Ed

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Spotlight On From the CEO C-Band 5G is here.

Looking forward to finally having broad, dedicated 5G channels with propagation characteristics suitable for in-building.

Quarterly Quote "The $1 trillion Infrastructure Investment and Jobs Act (IIJA) passed in November earmarks $65 billion for continued broadband adoption and deployment."

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Coming Up Ssssshhhhh.....

We can't say who, but Intenna is currently implementing and deploying cellular DAS networks at two major US university campuses continuing to promote increased broadband capabilities, digital health and public safety at schools and universities across the nation.

Brian Simpson

RF Design Associate

Favorite food is Pho Wants the ability to control time as a superpower Loves that he gets to work with computers in his job New to the DAS world but has learned a lot and is ready to learn more.

Every design presents new challenges and problems to solve which keeps him energized to work 'I’m very grateful that even though I didn’t have any experience in this field, that I was given a chance at Intenna. I’m excited to learn the ins and outs of DAS systems and to work in a fast-moving industry that is constantly evolving with new technologies."