




e r s p e c t i v e
Leadershiptodayisnotsolelydefinedbyprofitmarginsor
expansionmetrics—it’sincreasinglyevaluatedbythecapacity tocreatelastingvalueforpeopleandcommunities.Asthe worldconfrontshumanitarian,environmental,andsocialdilemmas withgrowingurgency,businessleadersarebeingcalledupontodesign solutionsthatextendbeyondtheboardroom.Themostimpactful amongthemarethosewhocommittothedifficultworkof understandingpeople,buildinginclusivestructures,andstayingrooted inservice,notjuststrategy.
Inthiscontext,leadershiphasbecomeamirrorofvalues,onethat reflectsadeeperresponsibilitytodomorethandeliverresults—itmust deliverrelevance.Associetalneedsshift,sotoomustthemindsetof thoseinpositionsofinfluence.Leaderswhoremaingroundedin purposearenotonlymeetingexpectations—theyareshapingnew standards.Theirapproachesrelyondeeplistening,long-termthinking, andanabilitytoalignbusinessgoalswithhumanneeds.
Thisedition, World’s Impactful Business Leader Making a Difference, 2025,highlightsthosewhoarechoosingtobuildenduring impactthroughintentionandempathy Theseindividualsarenot waitingforsystemstochange—theyarequietlyandconsistently workingtochangethemfromwithin.Theyleadnotwithheadlines,but withsustainedeffortandanunwaveringcommitmenttocausesthat matter
ProtaisMuhirwa isaleaderwhosejourneyreflectsthesevalues. ThroughhisworkinARMIA,hehascreatedspacefordialogue,trust, andtruecommunity-building.Theorganizationaddressescomplex integrationchallengesfacedbymigrantsinAustralia,offeringprograms thatsupportinclusion,healing,andindependence.Hisapproachis rootedinpersonalexperienceandprofessionalinsight,whichallows himtooffersolutionsthatresonatedeeplywithbothpeopleandpolicy ARMIA’sworkstandsasareminderthatprogressisnotalwaysloud, butitisalwaysintentional.
Have an insightful read with each turning page!
-Bill Limbert
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April, 2025
Protais Muhirwa
Foundational Director, ARMIA (Active Refugee & Migrant Integration)
ARMIA is a drop-in centre and bridge between New Australians, the Government, and other service providers and stakeholders.
Migrationhasalwaysbeenafundamentalpartof humanhistory,drivenbythepursuitofsafety, opportunity,andabetterqualityoflife. However,unlikebirdsthattraversevastdistanceswithout restriction,humanmigrationisoftenmetwithsignificant challenges.Beyondphysicalborders,migrantsface cultural,linguistic,andsocialbarriersthatmaketrue integrationdifficult.
Evenwiththebestintentionsandstructuredefforts,socioculturalandnationalintegrationremainsanongoing challengeforgovernmentsworldwide.Australiaisno exception,asitsmigrationsettlementprogramscontinueto grapplewithbarriersthatpreventseamlessintegration. Recognizingthesechallenges,ActiveRefugee&Migrant Integration(ARMIA)–currentlyARMIAHealingthe Incurables-wasestablishedin2015tosupportboth migrantsandtheAustralianGovernmentinclosingthese gaps.
AtitscoreisthevisionaryleadershipofProtais Muhirwa—aseasonedmanager,businessleader, consultant,andculturalawarenessexpert.Withamissionto fostermeaningfulinclusion,ARMIAisdedicatedto breakingdownbarriersandempoweringmigrantsto becomeactive,valuedmembersofAustraliansociety
Protaispossessesauniquesetofskillsandcapabilities, honedthroughexperienceinintense,pressurized, demandingenvironments.Hehasdevelopedstrong expertiseinchangemanagement,teammotivationand development,strategicframeworkcreation,businessplan andpolicyimplementation,andoperatingatvariouslevels ofresponsibility.Healsoexcelsatworkingcloselywith individualstoenhancetheirconfidenceandabilities.
Protaisisadynamic,values-drivenleaderwithastrategic focusonorganizationalobjectivesanddemonstrates exceptionalcommunication,listeningpresentation,and interpersonalskills.Heprideshimselfonhiscollaborative workingstyleandhisabilitytobalancesocial,cultural, commercial,andpoliticalneedswithincomplexsettings. Heiscapableofquicklyestablishingprofessionalrapport andbringsintegrity,energy,andaccountabilitytoteam environments.
ProtaisdirectsARMIA,anorganizationdeeplycommitted toholisticsupport."We are a drop-in centre and social enterprise based in Brisbane,"heexplains,"focused on providing holistic support for New Australians and other least advantaged Australians."
ARMIAcelebratesadecadeofempoweringcommunities. Forthepasttenyears,theorganizationhasbeendedicated toprovidingmulticulturalsupporttoNewAustraliansand disadvantagedindividuals.Throughcomprehensive services,including24/7NDISsupport,multiculturalhome andagedcare,andcommunity-basedprograms,ARMIA hasempoweredcountlessindividualsandfamiliestolead fulfillinglives.
ARMIAstandsoutasalocalregistered24/7NDIS provider."ARMIA stands out,"Protaisemphasizes,"by offering holistic, multicultural support to New Australians and least advantaged individuals, creating job opportunities for those with overseas qualifications, funding free services to empower people, and helping skilled
individuals start their own businesses, all while building a thriving, inclusive community in Brisbane."
Hecontinues,"We provide the best imaginable personcentred In-Home Care and NDIS services to people from any cultural background, strictly respecting their choices and expectations."
ARMIA'sdedicationtoservicehasearneditnumerous accolades."We create jobs for our chronically unemployed and/or underemployed clients, many with overseas university degrees and many years of work experience, who often seek any job to get out of welfare dependence to feed themselves and their own families,"Protaisstates."We provide In-Home and NDIS services beyond participants' and consumers' expectations. That's how ARMIA has won several local, national, and international awards and trophies."
Asacommunity-basednon-profit,ARMIAfundsmultiple freeservices."We fund ARMIA's multiple free services," Protaisexplains,"to holistically empower New Australians, and other least disadvantaged Australians, to rapidly become healthy, productive, and proud citizens."
ARMIA'smulticulturalfocusextendstosupporting individualswithmanagementskillstostarttheirownsmallmediumenterprises."We support those with management skills to start their own small-medium enterprises where they even employ other Australians, proudly paying taxes while they feed themselves and their own families,"Protais asserts."We support people with disability (NDIS) and Seniors (In-Home Care) to live a normal life with their families."
ARMIA,underProtais'sdirection,offersadiversearrayof programsandservices."Our Programs & Services,"Protais emphasizes,"are designed to provide comprehensive support to those we serve."
"NDIS Support,"hebegins,"is available 24 hours a day, 7 days a week. The NDIS can provide all people with disability with information and connections to services in their communities, as well as information about provided support."
Employmentsupportisacorefocus."One of ARMIA's major objectives in our Vision,"Protaisexplains,"is to holistically combat unemployment and/or underemployment, contributing to removing fit men and women from endless welfare dependency. 'Don't give a man fish, teach them to fish' is our guiding principle."
ARMIAprovidesmulticulturalhomeandagedcare services."ARMIA will support you in choosing the right balance of services,"Protaisstates,"which will help you stay at home living the life you deserve with your family. We strictly provide services based on the individual needs and cultural requirements."
Cleaningservicesarealsooffered."ARMIA's Cleaning Services,"Protaisnotes,"offer a range of services including regular, deep, and end-of-lease cleaning, using eco-friendly
products and advanced techniques to ensure thorough, high-quality results."
Adult,familyandyouthcounsellingsupportisavailable. "If you are struggling with a lack of motivation, harassment, depression, or are dealing with severe trauma,"Protaisexplains,"you may find that one-on-one sessions with our highly qualified, experienced, and culturally competent counsellors will give you the skills to cope."
ConversationalEnglishclasses(ESLprogram)are provided."Highly qualified and experienced ESL teachers," Protaisasserts,"will rapidly help you with practical conversational English."
Freelegaladviceisoffered."One free hour for each client,"Protaisstates."Each case will then be followed up on its merits and/or directed to appropriate agencies."
ARMIAfacilitatesGPandmentalhealthservice referrals."Please call one of ARMIA Counsellors for more information,"Protaisadvises.
Homeworkandacademicsupportareavailableforschool anduniversitystudents."Students in all year levels,"Protais notes,"are expected to complete homework as part of their learning program. Students at TAFE and University also receive the academic support they need."
Lifeskillsandvocationaltrainingsupportareprovided.
"ARMIA provides sewing, gardening, and cooking sessions,"Protaisexplains,"to build skills in these areas for all members of the community. We provide specialized training with various short courses (hospitality, Disability/Aged Care and others) leading to effective employment."
ARMIAoffersvariousclasses."We offer Conversational English Class (ESL) For Adults - Beginner Level, Sewing Classes, Computer Classes, and Work Ready Programs," Protaislists.
TheSQW–SkillingQueenslandersforWorkinitiativeis akeyfocus."One of ARMIA's major objectives in our Vision,"Protaisreiterates,"is to holistically combat unemployment and/or underemployment, contributing to removing fit men and women from endless welfare dependency."
"Over the last 10 years,"Protaiscontinues,"thousands have been directly or indirectly empowered to (re) join the job market in various industries or start own small business also in various industries, become healthy, proud, and productive Australians, feeding themselves and own families, paying taxes etc."
"We do so mainly through targeted training focusing on industries that have workers' shortages, including but not limited to NDIS, in-home care, and hospitality,"Protais clarifies.
"ARMIA currently runs the following courses/programs: Anyone who needs a job can get one through our holistic and person-centred service delivery. SQW: Certificate 3 in
Individual Support. Work Ready - To prepare individuals accessing the job market,"Protaissays.
A
Hecontinues,histonereflectingadeeppersonal commitment,"We are committed to supporting New Australians after their first five years of settlement in Australia. We help to promote socio-economic participation and combat social isolation."
"Our Mission,"Protaiselaborates,"is to holistically empower mostly, but not limited to, New Australians, i.e., those refugees and migrants who no longer are part of the Australian Government's settlement program, to be part of the workforce or business community, to proudly take their place as acknowledged and valued members of Australian society. This is done as a Multicultural Family Support Hub in SE Queensland, through a Holistic Approach."
HeusesapowerfulmetaphortoillustrateARMIA'srole. "We are symbolically a 'Tree' welcoming any 'birds' with any needs at any time, i.e., a drop-in centre and bridge between New Australians, the Government, and other service providers and stakeholders. We assist all disadvantaged mainstream and indigenous persons; it is also a practical way to promote rapid integration and multicultural interactions. ARMIA proudly supports people with disability (NDIS) and Seniors (In-Home Care) to live a normal life with their families."
Protaisextendsanopeninvitation."Let's Start. Come As You Are."Heemphasizes,"We believe that you never see a need without doing something about it. We are a truly multicultural community organization, and the In-Home Care & NDIS provider focused on helping all our clients, participants, and consumers make this their home and live a normal life with their families."
Heconcludes,"At ARMIA, we are more than just a service provider; we are a community, a family, a support system. We believe in empowering individuals to achieve their full potential, regardless of their background or circumstances. We are dedicated to creating a society where everyone feels valued and respected and has the opportunity to thrive. We are here to make a difference, one life at a time."
Leadership is the capacity to translate a into vision reality.
Theeconomicchangesoftodayrequireentrepreneurial
influencetotransformindustrieswhilebuilding communitiesthroughsocialproblemsolving.Peoplewho dedicatetheirentrepreneurialeffortstothismissionavoid acceptingthecurrentstateofthingsbecausetheyseektocreate lasting,sustainableproductsthroughinnovativebreakthroughs andchallenges.Entrepreneursaretransformingentrepreneurship throughtheirinnovativeapproachesandresilientexecution,and strategicmindsetinthetwenty-firstcentury.
Businessachievementstandsasonlyonemetricamongmanythat defineentrepreneurialimpact.Modernentrepreneursusethe effectsoftheirworkastheirmainmetricfordeterminingsuccess, despitethecontinuingimportanceofrevenuegrowthandmarket shareexpansion.Entrepreneurscanbuildsuccessbygiving underprivilegedpeoplejobsandprotectingtheenvironment throughgreeninitiatives,whilesolvingmajorproblemswith technologicalsolutions.CorporateleadersatPatagoniahave establishednewstandardsinsustainabilitybyprovingthat businessescansucceedbothfinanciallyandbyservingapurpose. Positivebusinessexamplesfromtodayserveasmotivationthat spursthenextwaveofleaderstostarttheirventureswith optimisticobjectives.
Purpose-ledentrepreneurspossesscertainfeatures.Tostartwith, theyaregoal-driven.Theysetouttodriveeverydecisionfrom productinnovationtocollaborationstowardstheirmission.Think ofElonMusk,forexample,andhowhisventureslikeTeslaand Spacexareaboutacceleratinghumanprogress,beitinclean energyorintercontinentaltransport.Hisfocusoncreating somethingnewalignswithanillustrativeeffectthatpurposecan triggersuchdramaticalteration.
Second,theyarecollaborative.Theyrecognizethatno individualorcompanycanaddresssystemicissuesalone. Throughpartnershipswithgovernments,nonprofits,and othercompanies,theymaketheirimpact.Forexample, movementsliketheBCorpmovementgathercompanies aroundtheworldtomarrypurposewithprofit,creatingan ecosystemofsimilarcompaniescommittedtosocialand environmentalchange.
Third,theyareagile.Amidstaneraofincessant disruption—whetheritisintheformoftechnological disruptionorglobalvolatility—theypivotrapidly Theyuse emergingtechnologiessuchasartificialintelligence, blockchain,orrenewableenergytostayahead.Such nimblenesshelpsthemtoscaletheirsolutionsatlowcost andadapttochangingneeds.
Thefoundationforentrepreneurialinfluencerestsupon innovation.Businessleadersusemoderntechnologiesto solveproblemsrangingfromhealthcareaccessibilityto globalwarmingissues.Thedronetechnologyusedby startupZiplineenablesmedicalsupplytransportationto remotelocationswhichleadstoimprovedhealthcaresupply chainsinareaswithpoorinfrastructure.Thefoodsector experiencesarevolutionthroughImpossibleFoodswhich developsplant-basedfoodproductsthathelpreducethe demandforenvironmentallyharmfullivestockagriculture.
Asidefromtechnology,innovationisalsoevidentin businessmodels.Theemergenceofthesharingeconomy, representedbyAirbnbandUber,hasrevealedhow entrepreneursareabletoreleasevaluebyrepurposingthe useofresources.Socialenterprises,ontheotherhand, combineprofitincentiveswithphilanthropy,investing proceedsintocommunitygrowthornatureprotection. Thesemodelsprovethatentrepreneurialinfluenceisnot justaboutthemannerinwhichbusinessesareconducted butalsoaboutwhatbusinessesproduce.
Thepathtocreatingentrepreneurialinfluenceispavedwith challenges.Theavailabilityoffinanceisonebigchallenge, particularlyforsocialgood-orientedstartupswhoprioritize short-termreturnsinsecondplace.Investorspreferfast money,sofindingtractionisnoteasyforsocialgood startups.Butgrowingdemandforimpactinvesting—when capitalisdeployedinbusinesseswhosesuccesscanbe measuredinsocialorenvironmentalterms—ischanging thismath.FundsliketheGlobalImpactInvestingNetwork
arebridgingthegapsothatentrepreneurscanscaletheir concepts.
Regulatoryissuesalsoposehurdles.Havingtodealwith differentregulatoryframeworksfromonenationtoanother canstifleinnovation,especiallyamongstartupsoperatingin highlyregulatedsectorslikehealthcareorenergy Successfulentrepreneursovercomethisbycreatingefficient complianceteamsandpromotingpoliciesthatareopento innovation.Theyalsoengagewithlocalcommunitiesto makesuresolutionsareculturallyandcontextually appropriate.
Educationandmentorshipareneededtoraisethenext generationofsociallyconsciousbusinessleaders.Seasoned businessmenhaveausefulroletoplayastheyoffercounsel toyoungentrants,offeringsuggestionsrangingfromraising moneytotakingacompanybig.YCombinatorand Techstars,justtomentionafew,offernotjustcashbutalso advice,assistingstartupstosharpentheirstrategyandknow howtoavoidmistakes.
Educationisalsomakingthetransitiontoaccommodatethe needsofentrepreneursofthefuture.Collegesandwebsites nowprovidestudentswithcoursesonsocial entrepreneurship,sustainablebusiness,andinnovation management.Thesestudiesgivestudentstheskillsneeded tothinkstrategicallyandactcriticallytocreateanimpactorientedmindset.
Inthefuture,thebusinessminds'contributionto entrepreneurialimpactwillbecomemoreimportant.Global challengessuchasclimatechange,inequality,and technologicaldisruptionrequirebold,innovativesolutions. Entrepreneursarebestplacedtodrivethiseffortthrough theircapacitytoinnovateanddisrupt.Governmentsand businessescanhelpbyputtinginplacepoliciesand partnershipsthatwillallowentrepreneurshiptoflourish.
Finally,entrepreneurialmindsarenotonlylaunching businesses—they'rebuildingabetterworld.Theirwork encouragesustoseethatentrepreneurshipismorethanan occupation—it'saforceforchange.Byremaining committedtotheirmission,workingtogetheracross sectors,anddrivinginnovation,thesevisionariesare shapinganerawherebusinesssuccessandsocialprogress walktogether
Inatimecharacterizedbyhigh-speedtechnological evolution,worldwideissues,andchangingsocial expectations,businessleadershiphasbecomea powerfulforceforchange.Leadersoftodayarenolonger justcustodiansofprofitbutagentsofinnovation, sustainability,andsocialchange.Theirstrategies—basedon empathy,inclusiveness,andprogressivestrategies—are revolutionizingindustriesandcommunitiesasawhole.This articlediscusseshowcontemporarybusinessleadershipis havingareal-worldimpactinfourcriticalareas:accepting mission-drivenpurpose,creatinginclusiveworkspaces,
puttingsustainabilityattheforefront,andusingtechnology forgood.
Oneofthemostdramaticchangesinmodernleadershipis thedrifttowardspurpose-drivenbusinessmodels. Leadersarenolongersimplysteeringtheirorganizationsby missionsthatmerelygobeyondmonetaryperformance. CorporationssuchasUnileverhavemadeabenchmarkin incorporatingsocialandenvironmentalobjectiveswithin theirverycentralstrategies.
Leadersinbusinesstodayestablishpositivetransformation throughmakingdiversityequityandinclusion(DEI)their organizationalpriority.Researchconfirmsthat organizationswithdiverseteamsachievebetterfinancial outcomesbecausetheytendtooutperformothergroupsby 25percent.Inclusioncomprisesmorethanmandatory diversitytargetsforrecruitmentpurposes.Modernleaders buildenvironmentsthatgiveeachindividualinthe organizationthechancetopresenttheirideaswithout discrimination.
Thepracticeofinclusiveleadershipproducesbettermental wellness,togetherwithimprovedwork-lifeintegration. Microsoftandotherbusinessesnowimplementflexible workpoliciesbecauseithasbecomecleartothemthat employeewell-beingdrivesworkproductivityafterthe pandemic.Throughpeople-centricpoliciesthatdismantle systemicobstacles,leadersbuildworkplacesthatboth strengthentheirorganizationsandgivepowertotheir employees.
Modernbusinessleadershipcentersonsustainability becauseethicalrequirementsjoinforceswithmarket demandsasdrivingelements.Businessesexperience pressurefromcustomerstogetherwithinvestors,and regulatorstoreducetheirenvironmentalfootprint.The currenttrendamongmanagersincludesmakingextensive sustainabilitypromisesthroughactionssuchasMicrosoft's carbon-negativetargetby2030andIKEA'srenewable energyfunding.
Therequiredchangegoesbeyondsuperficialenvironmental propaganda.Effectiveleadersarereconstructingtheir supplynetworkswhileimplementingcircularbusiness systemsandcreatingnewmethodsforwastereduction. ThroughitscollaborationwithParleyfortheOceansAdidas createssustainablesneakersfromrecycledplasticwhile achievingcommercialsuccess.Theactionsdemonstratethat sustainabilityinitiativescreateopportunitiesforcompetitive marketadvantages.
Businessleadersnowdemandfundamentalchangesin additiontooperationaladjustments.CEOmembersatthe BusinessRoundtableunitetopromotepolicychanges regardingclimatechangeandsocialinequality.Theirwork demonstratesthatleadershipextendsbeyondcorporate
wallsbecausetheyconnectbusinesstargetstoworldwide matterstodirectpolicyframeworksandpublicconduct.
Technologyisyetanotherfieldwherebusinessleadersare leavingalastingimpact.Fromblockchaintoartificial intelligence,leaderstodayareleveragingadvancedtoolsto addresscriticalissues.Forexample,IBM'sWatsonisbeing utilizedtospeedupmedicalresearch,whilefintechfirms suchasPayPalareopeningupfinancialaccessin underservedareas.
Leadershipfacescontinuingobstaclesinthepresentday despiterecentprogressmade.Subtledecision-making strategieshelpleadershandlediversestakeholder expectationswhichincludeshareholderneedsaswellas employeeneedsalongsidecustomerneedsandcommunity needs.Leaderscurrentlyfacethedifficulttaskofnavigating throughgeopoliticalconflictsalongsideeconomicmarket fluctuationsandfast-movingtechnologicalchanges. Performancepressuresduringshorttimeframestendto opposetheachievementofextended-termaimslike sustainabilityandDEIinitiatives.
Exceptionalleadershipviewsdifficultsituationsas possibilitiestogrow Theseleaderskeeplearning continuouslywhilegatheringdiverseviewpointsand welcomechangeasanopportunity.Themainapproachto successinvolvesteamworkaccordingtotheirassessment. Allpartiesneedtocooperatebetweencompaniesand governmentsalongsidenonprofitstosolvepersistentglobal problemsincludingclimatechangeandinequality
Modernbusinessleadersaretransformingtheway leadershipshouldappear.Throughthepracticeof purposefullivingandinclusiveactionandsustainability focusandtechnologicaladoptiontheseleaderscreatea morepromisingfuturefortheworld.Businessleaders extendtheirreachpastcompanyboundariestoleadmarket forcesandshapegovernmentaldecisionsaswellascreate positiveimpactsonlocalcommunities.Theworld's unprecedentedchallengesrevealhowbusinessleadersshow thatcompaniescanusetheirfullpowertocreatepositive change.Theimpactoftheirworkwillbemeasuredthrough thelastingeffectstheygenerateforEarthratherthan throughmonetarystatistics.