The titleTop 5 Senior Care Companies in 2023 of your publication

Robert Christensen CEO Amada Senior Care

Comes to You

Where Caring

Note E d t o r ’ s

Embracing Aging with Dignity and Grace

Astheglobalpopulationages,thedemandforsenior

careserviceshasbecomeincreasinglysignificant. Seniorsdeservetoagewithdignityandgrace, surroundedbycompassionatesupportandqualitycare.This noteexploresthevitalrolethatseniorcarecompaniesplay infulfillingthiscrucialneedandhighlightstheimportance ofembracingagingwithdignityandgrace.

Seniorcarecompaniesserveasbeaconsofcompassionand understanding,offeringarangeofservicestoensurethe well-beingofolderadults.Thesecompaniesprovide assistancewithdailyactivities,suchasdressing,bathing andmedicationmanagement,aswellasemotionalsupport andcompanionship.Theirdedicatedstaffmembers,often trainedinseniorcare,areequippedwiththeknowledgeand skillsnecessarytoaddresstheuniqueneedsofseniors.

Moreover,seniorcarecompaniesstrivetocreatean environmentthatfostersindependenceandrespectforeach individual'sautonomy.Byofferingpersonalizedcareplans, theytailortheirservicestomeeteachsenior'sspecific requirementsandpreferences.Thisperson-centered approachallowsolderadultstomaintaintheirsenseof identityandagency,promotingahigherqualityoflife.

Beyondphysicalandemotionalcare,seniorcarecompanies alsoplayacrucialroleinpromotingsocialengagementand mentalstimulation.Theyorganizevariousactivitiesand

socialeventstokeepseniorsmentallyandsociallyactive, reducingtheriskofisolationandloneliness.Byfosteringa senseofcommunity,thesecompaniesprovideopportunities forseniorstoforgemeaningfulconnectionsandform lastingfriendships,contributingtotheiroverallwell-being.

Additionally,seniorcarecompaniesoftencollaboratewith healthcareprofessionalsandutilizeinnovativetechnologies toensurethesafetyandhealthoftheirresidents.From advancedmonitoringsystemstotelehealthservices,they embraceadvancementsthatenhancethequalityofcare whilemaintainingahumantouch.

InsightsCare'slatestedition"Top5SeniorCare Companiesin2023",highlightsthatseniorcarecompanies areattheforefrontofembracingagingwithdignityand grace.Theircommitmenttoprovidingcompassionatecare, promotingindependenceandfosteringsocialengagement enablesseniorstoagewiththerespecttheydeserve.As societycontinuestorecognizetheimportanceofsupporting olderadults,itiscrucialtoacknowledgeandappreciatethe invaluablecontributionsofseniorcarecompaniesin ensuringthatoureldersembraceagingwithdignityand grace.

Hope you have a fantastic read !

-PoojaShah

Top 5 Senior Care 2023

Companies in

Description

Aetonix aetonix.com

Amada Senior Care amadaseniorcare.com

Assistance Home Care assistancehomecare.com

Robert Christensen CEO

Allen Serfas President and Co-Founder

Aetonix develops easy to use virtual care platforms that provide telehealth, care pathways and remote patient monitoring to optimize connected health.

Amada Senior Care gives pharma and medical device sales reps an opportunity to leverage their skills into a business that positively impacts their communities.

Assistance Home Care is the trusted name for home care when it comes to Alzheimer's and Movement Disorder Care at home.

Corso Atlanta is the most luxurious senior living community, specifically designed for resident's overall mental, physical and social well-being.

LCB Senior Living, LLC is a leading senior housing operator and developer with roots that go back to 1994

Featuring Person Company Name

Michel Paquet CEO

Corso Atlanta corsoatlanta.com

Tim Gary CEO

LCB Senior Living, LLC lcbseniorliving.com

Michael A. Stoller CEO

Amada Senior Care

A name Synonymous with Precise and Admirable Care

Amada Senior Care primarily focuses on providing quality care. The organization explores ways to make simple everyday tasks special. Amada's in-home caregivers not only take care of daily essentials, but they also go above and beyond to make their clients smile.

Robert Christensen CEO Amada Senior Care

Assistedlivingandhomecareisthepreferredoption formostseniorstoday.Afterall,whodoesn'twant toremaininthecomfortoftheirhomesasthey age?Whilesomedojustfinewhilemaintainingagood qualityoflifeinnursinghomesorassistedlivingfacilities, mostolderadultswanttoremainintheirhomes,wherethey feelmostsafeandsecure.Therearemanybenefitsthat comewithseniorsremaininginthecomfortoftheirhomes.

Oneofthemostimportantbenefitsofassistedhomecareis thefactthatithelpsyourelderlylovedonetoretaina certainlevelofautonomy Thehomecareagencyworker willvisitthemasoftenasrequiredandprovideallthe assistancetheyneed.Atthesametime,yourlovedonewill havethefreedomandindependencetocontinuewiththeir dailyactivities,hobbiesandsociallife.

Comprehendingthesefactorsandofferingaplethoraof serviceswithassuredreliabilities,AmadaSeniorCare helpsfamiliesrefinetheiroptionsbasedonindividualcare needs,budget,location,andpersonalpreference.The organizationholdsanextensiveexperiencewithlong-term careinsurance,veterans'programs,othernon-traditional paymentoptionstoassistfamiliestofigureoutthebest waystopayforassistedliving.

AmadaSeniorCareprimarilyfocusesonprovidingquality care.Theorganizationexploreswaystomakesimple everydaytasksspecial.Amada'sin-homecaregiversnot onlytakecareofdailyessentials,buttheyalsogoabove andbeyondtomaketheirclientssmile.

UndertheleadershipofRobertChristensen,theCEO, AmadaSeniorCareexcelsasAmerica'strustedresourcefor caregivingandlong-termcare.Itscaregiversaretrainedto provideassistancewithpersonalcareandactivitiesofdaily living.

ThemissionofAmadaSeniorCarehasalwaysbeento enrichlives–thelivesofseniorsandofallthosewhoare employedtoserve.Theorganizationhassixcorevalues-

Ÿ CompassionateandCharitable

Ÿ CompetitivelyDriventobetheBest

Ÿ UrgencyinAllThings

Ÿ EntrepreneurialFarmerMentality

Ÿ ConfidentlyHumble,and

Ÿ Grateful

Amadamakesanactiveefforttopartnerwith,hire,and promotepeoplewhodemonstratethesetraits.

ThePrinciplesofQualityCare

MostofAmada'slocationsprovideseniorlivingplacement andreferralservices,non-medical,in-homecare exclusivelyforneedslikebathing,dressing,meal preparation,medicationreminders,etc.

Eventhoughthiskindofcareisessentialformany,it's typicallynotfundedbyMedicare.Amada'sservicesare eitherpaidforprivately,byLong-TermCareInsurance,or arecoveredbygovernmentprogramsliketheAidand AttendanceBenefit(forthosewhoareveteransorsurviving spousestoone).

"Italktosomanyfamilieswhoinitiallydon'trealizehow likelyitisthattheirMom,Dad,oraseniorlovedonewill needthiskindofcareatsomepointintheirlives,andit's surprisingtothemwhenthey'reeventuallyinthatsituation. Becauseofthis,they'reverygratefultohavesomeonethere toguidethemthroughtheprocess,"emphasizesRobert.

CompassionandCareGoHand-in-HandatAmada

CompassionisAmada'sfirstcorevalueforareason.Often, seniorsandtheirfamiliesarestrugglingwithdifficulthealth challenges.Insuchtimes,ittakesatrulynurturingperson whoisconcernedwithseniors'emotionalandphysical needstoprovidetop-tiercare.Itisforthisreasonthatthe organizationisveryspecificwithhiringcaregiverswho demonstratethelevelofcompassionthatisrequired.

WiththeAdvancementsinTechnology

Amadausestwokeytech-platformstosupportitssenior caremeasures.AXISCAREmanagesthedailyoperations ofdirectcare.Itallowstheorganizationtoperforma perfectmatchbetweenthecaregiverandtheclient. Secondly,PLACEDmatchesthecareneedsofseniorswith thebestseniorlivingfacilitiesinthecommunity.

Inaddition,theorganizationhasamazingbillingsoftware thatallowsittoprocesslong-termcareinsuranceclaimson behalfofseniorclientswhohaveLTCipolicies.Forpeople whohaveoneandhavetriedtofileaclaim,theyknowthat itcanbeincrediblydifficult,andtherearealotofhoopsto

The organization has amazing billing software that allows it to process long-term care insurance claims on behalf of senior clients who have LTCi policies.

Partnering with 'My Senior Care Finder' has also been a great resource for senior care education and referrals for

Amada's offices.

jumpthrough.Amada'sbillingsoftwareandexpertisein servingseniorswithLongTermCareInsuranceremoves theburdenfromtheshouldersofseniorsandfamilies.

IconofServingHigh-QualityCare

Amada'spartnershipwiththeHomeCareStandardsBureau hashelpedtheorganizationintermsofitscarequality They'reathird-party,independentorganizationthat evaluateshomecarecompaniesbasedonthestandardof caretheyprovide.AsignificantnumberofAmada'soffices havereceivedan"A+"ratingfromthem.

Inaddition,Amadaalsoconductsongoingcustomer satisfactionsurveysandvisitstoseniors'homestoensure thatcareisofthehighestqualitypossible.Partneringwith MySeniorCareFinderhasalsobeenagreatresourcefor seniorcareeducationandreferralsforAmada'soffices.

“I'm from a family of nine children with aging parents. After fifteen years in the pharmaceutical industry, I was looking for a career change. I wanted to be involved in providing direct care for people that would make a meaningful difference in their lives. Since there has been a rising trend of seeking care in the comfort of home, I decided that Home Care was the perfect fit"

- Robert Christensen, CEO

Recently,theorganizationwasrankedintheTop5Best WorkplacesinAgingServicesforat-homecareby FortuneMagazine.Thiswasbasedonitsstellar performanceina2022GreatPlacetoWorksurvey,where 92%oftheemployeessaidthatAmadawasagreatplaceto work(comparedto57%ofemployeesatatypicalUS company).Inthepast,ithasalsoreceivednumerous accoladesfrompublicationslikeFranchiseBusiness Review,Inc.andForbes.

Reflectinguponitssuccess,fortheenthusiastswhoare willingtoventureintoseniorcareservice,Robertsays, "Whenyouputtheirneedsfirstthebusinesswillcome.Be suretobuildastrongteamofadministrativestaffandcare providerswiththesamevaluesandvisionasyoudofrom dayone."

AscendingtowardstheFutureEndeavors

Inthelasttenyears,Amada,asaseniorcareorganization, hastransformedfromonesinglelocationtoover150 locationsthroughouttheUS—employing,mentoring,and watchingtensofthousandsofemployees—growpersonally andprofessionallyalongthejourney.

Consideringthevision,bytheendof2027,Amadaaligns itseffortstohavearound250officesopen.Robertshares, "Wewantalocationinvirtuallyeverystate.Wearealways lookingforpeoplethatshareourcorevalues.Allnew locationscompleteAmadaUniversity'sintensiveand thoroughseniorcarebusinessandoperationstraining beforeopeningeachofficelocation."

ContinuumofEverlastingValues

Careisnotoftenaboutanorganization'smeasureofgrowth. Rather,itisaboutintentionalemotionanddedicationto servingseniors.Amadaknowsitperfectly,asitscarehas alwaysbeenabouthumancompassion—towardsboththe seniorsaswellastheircaregivers—byputtingtheirneeds aboveeverythingelse.

Thishasledmillionsofseniorsandtheirfamiliestoput forththeirtrustinit. Throughitssincereefforts,Amadaas abrandhascometobeknownasoutstandingdirectcare, withaspecialfocusonservingseniorswithlong-termcare measures.

By the end of 2027, we aim to have around 250 offices open. We are always looking for people that share our core values. All new locations complete Amada University's intensive and thorough senior care business and operations training before opening each office location.

Assistance Home Care

EnablingAssistancethroughHome-BasedSeniorCare

Iwanttostayathome"—acommonwishofevery

citizenenteringhisagingphase.Butitisoften conflictedwiththeirphysical,emotionalandsocial demandsthatrequireacertainlevelofsupport.

Theseolderadults,notonlydotheyobjecttoseeking assistancefromacaregiveroutsidebutalsoexperience difficultiesmovingaroundthehouseindependently Their physicalandmentaldisabilitiesresultingfromaging, requiresupporttoperformbasicchoreslikeshopping, changingclothes,turningone'spositioninbed,eating,or goingtothewashroom.Theseconstraintskeepthemfrom seekinganear-futureanswertothequestion—"WillIbe abletoageinthecomfortofmyhome?"

AssistanceHomeCareisaleadingseniorcaresolution providerwitharecordofhelpingover5,000familiessince openingin2011.Throughtheircustomized,flexibleand cost-effectivehomecareplans,theyprovidetheirclients withtheappropriateassistanceandexpertisethatolder adultsneedtostayandagecomfortablyintheirownhomes. Theorganizationunderstandsthatindividualneedsmay varythroughouttheagingprocess.Thus,itsCare Professionalsarewell-trainedtosupportseniorstomeet theiruniquecaregoalsbyofferingservicesrangingfrom memorycare,fallprevention,safetyoversight,mobility assistance,andpersonalcare.

Byaligningitsservicestocatertheneedsofourclients, whetherthatbe3daysaweekor24/7roundtheclockcare, AssistanceHomeCarehasbeenrecognizedasatopchoice forprivatedutyhomecaretodayinthemarketsthatwe serve.

InaninterviewwithInsightsCare,AllenSerfas,the PresidentandCo-Foundershareshisinsightsbehindthe operationsthathaveledtheorganizationtobecomethe mostreliableseniorcaresolutionwithinthecommunity.

Following are excerpts from the interview

Kindlytellusthesourceofinspiration.Whatledyouto ventureintocareservices?

WefoundedAssistanceHomeCareinhonorofmymotherin-law,Gearaldean,whopassedawayfromAlzheimer'sand inhonorofmywife,Sally,whowashermom's(anddad's) familycaregiverforfiveyearswhileraisingourthree youngchildren.

Briefusabouttheorganizationandshedsomelighton yourjourneyasitsguidinglight.

AssistanceHomeCareprovidesprivatepay,non-medical homecareservicesandhasbeenabletoleverageourown personalfamilyjourneycaringforagingparentstogrow overtheyearstomultiplelocationsandhavebeenableto assistover5,000familiessinceopeningourdoorsin2011 throughouttheGreaterSt.LouisandChicagomarketplace.

Canyouelaborateuponthecorevalues,visionand missionoftheorganization?

Wearedriventohelpassistinhonoringone'swishestostay athomeandenrichthejourneyofagingwithcompassion, dignityandrespect.Weremainfocusedthroughadedicated andconsistentapproachtoourcorevalueswhichis capturedthroughtheacronymI.R.E.S.P.E.C.T.Whileeach lettermeanssomuchtoourteam,inanutshell,weare

Wearedriventohelpassist inhonoringone'swishesto stayathomeandenrichthe journeyofagingwith compassion,dignityand respect.Westrivetogetto knowthewantsandneeds (andgoals)ofourclientsand furthercreateacustomized careplanforeachclient's uniquesituation,needsand wantsthathelpssetup everyoneforsuccess.

AllenSerfas Presidentand Co-Founder Assistance HomeCare

committedtorespectingourselves,ourclientsandour teammateseveryday.Weunderstandthatlivingourcore valueswillhelpusattractgreatcareprofessionalswhowant toworkaroundothergreatcareprofessionalswhocareas muchastheydo.

Inwhatwayswilltheorganization'sspecificservices helptheseniorpopulationinresolvingtheircareneeds? Howarethesedifferentfromotherformsofcarethat theyreceiveordonotreceiveingeneral?

AssistanceHomeCarehelpsseniorsinavarietyofways, dependingontheirindividualandfamilyneeds.Ofcourse, commontypesofhomecareservicesinclude:

Ÿ Personalcare:Thiscanincludeassistancewith activitiesofdailyliving,suchasbathing,dressingand toileting.

Ÿ Medicationmanagement:Ourteamcanhelpseniors managetheirmedicationsandensuretheyaretaking themasprescribed.

Ÿ Transportation:Weoffertransportationservicesto helpseniorsgettoappointments,runerrandsand participateinsocialactivities.

Ÿ Companionship:OurCareProfessionalscanprovide sunshineandsmilesinahomethroughcompanionship andsocializationforseniorswhomaybeisolatedor lonelybyengagingtheminactivitiesofbodyandmind.

Ÿ Lighthousekeeping:Thisallowsustoremovesomeof themoretediousandchallengingtasksandcanhelp withitemssuchaslaundry,cleaningandgrocery shopping.

Westrivetogettoknowthewantsandneeds(andgoals)of ourclientstoensurethatweprovidepeaceofmindforall ofthoseinvolved.Creatingacustomizedcareplanforeach client'suniquesituation,needsandwantshelpssetup everyoneforsuccess.Thissuccessincludesboththefamily caregiverwhodesperatelyneedsacommittedcarepartner andthecaregiverthemselves.Itismissioncriticalthateach caregiverisknowledgeableofthecareplan,fully understandstheimportanceofeachpartofthecareplan,is properlytrainedandsupportedandcanexecuteit successfully!

Whatroledoescompassionplaywhenservingsenior clientsandmeetingoldagerequirements?

Simplyeverything.Compassionisacriticalaspectofcaring forseniors,asithelpstocreateapositiveandsupportive environmentthatcanenhancetheirwell-beingandoverall

qualityoflife.Whenworkingwithseniors,it'simportantto showthemhowmuchwecarebeforeeverythingelse.We shouldapproachthemwithempathy,understandingand kindness,andrecognizethattheymaybefacingarangeof challengesandchangesastheyage.

Hereareafewwaysthatcompassionplaysaroleinour careteamasweserveourseniorclients:

Ÿ Listeningandunderstanding:Showingseniorsthat youaregenuinelyinterestedinwhattheyhavetosay andthatyouunderstandtheirneedsandconcernscan helptobuildtrustandrapport.

Ÿ Providingemotionalsupport:Seniorsmayexperience arangeofemotionsastheyage,includingsadness, lonelinessandfear.Bybeingasupportiveand compassionatelistener,youcanhelpthemcopewith thesefeelingsandprovidecomfortandreassurance.

Ÿ Respectingtheirautonomyandindependence: Caregiversmustrecognizethatseniorsarecapable, independentindividualswhoshouldbeallowedtomake theirowndecisionswheneverpossible.Byrespecting theirautonomy,youcanhelpthemmaintainasenseof controlovertheirlives.

Ÿ Beingpatient:Caringforseniorsandsupportingthe familycaregivercanbechallengingattimes,andit's importanttoapproacheachsituationwithpatienceand understanding.Thiscanhelptocreateapositive, supportiveenvironmentthatpromoteseveryone'swellbeing.

Ÿ Allowingempathytoshinethroughyourpersonand youractions:Puttingyourselfintheshoesofyoursenior clientsandtryingtounderstandtheirperspectivescan helpyoutobemoreempatheticandresponsivetotheir needs.

Ÿ Beingflexibleandadaptable:Seniors'needsand preferencesmaychangeovertime,andit'simportantto beflexibleandadaptabletomeettheirevolvingneeds.

Ÿ Providingasenseofpurposeandmeaning:Many seniorsmayfeelasenseoflossorsadnessastheyage, andit'simportanttohelpthemfindpurposeand meaningintheirlives.Thiscanbedonethrough meaningfulactivitiesofmindandbodyand socialization.

Overall,compassionisanessentialelementofcaringfor seniorsandhelpingthemtolivemeaningful,fulfillinglives. Bytakinginitiativeateveryopportunityandapproaching yourworkwithcompassion,onecantrulymakeapositive differenceinthelivesoftheseniorsandthefamilieswe serve.

Whattechnologicalsupportdoestheorganizationfinds tobeessentialinconductingitsoperations?

AssistanceHomeCareutilizesavarietyoftechnological toolsandresourcestosupportandstreamlineouroperations forourclients,caregiversandoveralloperations.Some examplesinclude:

Ÿ ClientandCaregiverPortals:Thesesystemsallowus torecord,manageandaccessclientcareplan informationelectronically,whichcanimproveefficiency andaccuracy Wealsooffermobileappsthatallow clientsandtheirfamiliestoaccessup-to-date informationandresources,requestservices,and communicatewithourofficeandcareteams.

Ÿ SchedulingandTimeTrackingsoftware:Weutilizea veryrobustsoftwaretoassistuswithschedulingand timetrackingtomanageourclientschedules,assign taskstoourCarePros,andaccuratelytrackhours worked.

Ÿ CommunicationandCollaborationPlatforms:We utilizetoolssuchasvoiceoverinternetprotocol,video conferencinganddigitalandvideomessagingappsthat assistuswithdirectinghundredsofphonecallseachday toallowustopositivelyimprovecommunicationwith clientsandourteam

Ÿ MobileApps:Manyhomecareagenciesoffermobile appsthatallowclientsandtheirfamiliestoaccess informationandresources,requestservicesand communicatewithcareworkers.

Overall,weareexcitedtocontinuallyreviewandexplore newusesoftechnologythatcanhelpusimprovethequality andefficiencyofourservicesandbettermeettheneedsof theirclients,employeesandreferralpartners.

Whatendeavoursistheorganizationcurrentlypursuing toimproveitscaremeasuresforseniorclients?

AssistanceHomeCareisconstantlyreviewingand exploringwayshowwecanimproveourcaremeasuresfor clientsandtheirfamilies.Somepotentialstrategiesinclude:

Ÿ Providingongoingtraining,supportandprofessional developmentforourCarePros:Ensuringthatour teamhastheskills,knowledgeandconfidencetheyneed toprovidehigh-qualitycaretoimprovetheoverallcare experienceforclients.

Ÿ Implementingqualitycontrolmeasures:Weensure thateachclienthasaregularlyscheduledQuality AssuranceandSupportVisittoevaluatethequalityof

careprovidedandhelpusidentifyareasfor improvementandtakeactiontoaddressanyissues.

Ÿ Listeningtoandrespondingtoclientfeedback:We leveragemultiplechannelstoreceiveconstructive feedbackfromourclients,familiesandreferralpartners andstrivetoutilizethefeedbacktostrengthenourvalue offeringtoallthatwetouch.

Ÿ Establishingclearexpectationsthatwealwayswantto provideawonderfulcareexperienceandencouragesa placewhereeveryonestrivestocommunicateclearly, earlyandoften:Ensuringthatclientsandtheirfamilies haveclearandopenlinesofcommunicationandare encouragedtoreachouttoourofficestoaddress concerns,issueandideastohelpfostertrustand collaboration.

Ÿ Promotingclientengagementandempowerment: Encouragingclientstobeactiveparticipantsintheir careandtohaveasayinthecaredecisionsthataffect themcanhelptoimprovetheiroverallcareexperience.

Overall,wearecommittedtoimprovingourcaremeasures bytakingaproactive,client-centredapproachtocareand beingopentoongoinglearningandimprovement.

Whatadvicewouldyouliketogivetobudding entrepreneursandenthusiastswhodesiretoventure intoseniorcaresolutions?

Foranyoneenteringtheprivatedutyhomecarespace,it startswithyour why? Withoutastrongandcompellingwhy anewhomecareagencyownerisalmostcertainoffailure. Astrongreasonwillhelponegetthroughthenumerous day-to-day,24/7,non-stopchallengesthatareassociated withoperatingahomecareagency.Afewadditionalpieces ofadvicemightprovehelpful:

Ÿ Thereisnosilverbullet.Homecaretakeshardwork, patienceanddedication.Planonthenexttwo-three yearsbeingsomeofthemostchallengingyearsyou haveeverfaced.

Ÿ NeverStopRecruitingandbuildanincrediblystrong teamthatyouareproudtointroducetoyourclients: Investheavilyonthefrontendwithbehavioural-based interviewingandrobustscreeningforeachpotential candidatebeforehiring.Thisextratimespentupfront willdeliverincredibletimesavingsanddramatically fewerissuesonthebackendiftakenseriously. Providinghigh-qualityhomecarerequiresastrongand dedicatedteamofcaregivers.

Ÿ NeverStopMarketingyourservices:Toattractclients andgrowyourbusiness,it'simportanttounderstand

whoyouridealclientisandwhotheyarenot.Avoidthe temptationtotrytobeallthingstoallpeopleasthis strategyhasmanyholesinanalreadycomplicated space.Ensurethatyouhavedevelopedaclearand compellingbrandmessagethatspeakstoyourdefined client,buildastrongonlinepresence,andconstantly networkwithyourkeyreferralsources.

Ÿ High-qualityandprofessionalcare:akeyaspectof homecareisthedeliveryofthecareitself,soit's essentialtoprioritizeprovidingthebestpossiblecareto clients.Thisinvolvesinvestingincontinualtraining, supportandprofessionaldevelopmentforyourteamand implementingqualitycontrolmeasurestoensurethat carestandardsareconsistentlymet.

Ÿ Getactivelyinvolvedandbuildstrongrelationships withclientsandtheirfamilies:Buildingstrong relationshipswithclientsandtheirfamiliesiskeyto providingeffectivehomecare.Thisinvolvesregularly checkingin,beingresponsivetotheirneedsand concerns,andworkingcollaborativelywiththefamilies toensurethattheircareneedsanddesiredcaregoalsare met.

Ÿ Neverstoplearningandstayuptodatewithindustry trendsandbestpractices:Thehomecareindustryis constantlyevolving,soit'simportanttostayuptodate withthelatesttrendsandbestpractices,whetherby readingindustrypublications,attendingconferencesand networkingwithotherprofessionalsinthefield.

Ÿ Paycloseattentiontocompliance:Homecare agenciesaresubjecttoarangeofregulationsandlaws, soit'simportanttoensurethatyoucomplywithall relevantrequirements.Thismayinvolveobtaining necessarylicensesandpermits,maintainingaccurate andup-to-daterecords,andfollowingrelevantlawsand regulationsgoverningemployeesandthecareofclients.

Ÿ HomeCareisnotforthefaintofheart.Beprepared forchallenges:Providinghomecarecanberewarding, butitcanalsobeextremelychallengingattimes.When puttingtogetheryourproformaforyournewhomecare business,Iwouldsuggestthatyoureduceyour expectationsfornewclientsandrevenuebyatleast 50%,doubletheamountoftimethatyouhaveplanned toachievethenumberofnewclientsandincreaseyour expensesallbyatleast25%.DidIhappentomention thatrecruitingwonderfulcaregiverswillbe10Xharder thanyouthoughtpossibleandthatyourwagesfor wonderfulcaregiversmaybe20-35%morethanwhat youplan.Bepreparedfortheupsanddownsthatcome withrunninga24/7business,caringforpeoplealong

withdealingwithalloftheemotionsinvolvedincaring foraclient,familyandcareteam!Ohyeah…remember totakecareofyourselfandyourteamalongtheway

Overall,startingahomecarebusinessonthesurface appearsrathereasy.Inreality,itrequiresacombinationof havingyourwhy,acaringandcompassionateheart,being dedicatedtoservingothers,possessingstronginitiative,a self-startermentality,perseverance,skill,flexibility,andthe abilitytocommunicatetoallyoumeetthatyoutrulycare aboutthemwhetherit'syourclient,theirfamily,your referralpartneroryouremployeewhojustcalledoffofa shift20minutesbeforeitwastostart.Totrulyposition yourselfandyourbusinessforsuccessintheprivateduty homecarespace,youmusthaveitall!

Howdoyouenvisionscalingyourorganization's servicesandoperationsin2023andbeyond?

MeasureTwice…CutOnce.Thisyear,wehavededicated ourselvestothoroughlyexaminingtheunderlying componentsofourbusinesstoensurethatwehaveastrong foundationtobuildupon.Aspartofthisprocess,wehave conductedathoroughreviewofourinternaloperations, includingourfinancialmanagement,clientcareprocesses, andinternalcommunicationsystems.Throughthisreview, wehaveidentifiedareaswhereweneedtomake investmentstoimproveandoptimizeouroperations.

Inadditiontomakingnecessaryinvestments,wehavealso takenstepstoeliminateanyunnecessarycostsandexpenses withinourbusiness.Thisincludesstreamliningour processes,negotiatingbetterrateswithvendorsandfinding waystoreducewasteandinefficiency.Webelievethatby takingthesesteps,wecancreateamorefinanciallystable andscalablebusinessthatisbetterabletomeettheneedsof ourclientsandadapttochangingmarketconditions.

Tohelpusidentifyareasforimprovement,wehave comparedvariousaspectsofourbusinesstoindustry benchmarks.Thisallowsustoseehowwecomparetoother businessesinourfieldandidentifyareaswherewemaybe fallingshort.Wearealsocommittedtostandardizingand documentingourpracticestoscaleouroperationmoreand ensureconsistentandhigh-qualitycareforourclients.

Overall,webelievethatbyfocusingonthesefoundational elementsofourbusiness,wecancreateastrongand sustainablefoundationforfuturegrowth.

Itcanbebothrewardinganddemandingtocarefora

lovedonewhohasdementia.Dementiaisacomplex disorderthatimpairsdailyfunctioning,memoryand cognitiveability.Understandingthedifficultiesfacedby someonewithdementiaandputtingtheseinsightsinto practisewillhelpyoucareforthemeffectively

In this article, let's understand the challenges and strategies for effective caregiving!

UnderstandingtheProgressionofDementia

Toprovideadequatecareforsomeonewithdementia,itis crucialtohaveaclearunderstandingofthediseaseandits progression.Dementiaisnotasingleconditionbutan umbrellatermencompassingvarioustypes,suchas Alzheimer'sdisease,vasculardementiaandLewybody dementia.Eachtypeofdementiapresentsuniquechallenges

andsymptoms.Itisessentialtoeducateyourselfaboutthe specifictypeofdementiayourlovedonehasbeen diagnosedwithtoanticipatebetterandaddresstheirneeds.

Dementiatypicallyprogressesinstages,startingwithmild cognitiveimpairmentandgraduallyadvancingtomoderate andseverestages.Symptomsmayincludememoryloss, confusion,difficultywithlanguageandcommunication, behavioralchanges,andproblemswithmotorskills. Recognizingthesestagesandtheaccompanyingsymptoms canhelpcaregiversadapttheirapproachandprovide appropriatecareateachstage.

EmotionalChallengesofDementiaCaregiving

Caringforsomeonewithdementiacanevokearangeof emotionsforthecaregiver Witnessingthedeclineofa lovedone'scognitiveabilitiesandpersonalitycanbe

emotionallychallenging.Itiscommonforcaregiversto experiencefeelingsofgrief,frustration,guiltandeven anger Additionally,caregiversmayfeelisolatedasthey navigatethedemandsofcaregiving.

Carersmustputtheirhealthfirsttoeffectivelymanagethese emotionaldifficulties.Onemightfindconsolationin knowingtheyarenotalonebyturningtofamily,friends,or supportgroupsforasecureplacetodiscussexperiencesand askforadvice.Practisingself-caretechniqueslikeexercise, meditationandhobby-pursuitisalsocrucial.Carerscan rechargeandavoidburnoutbytakingbreaksthroughrespite care,hiringadditionalfamilymembersorprofessional carers,orboth.

CommunicationStrategiesforEffectiveDementiaCare

Communicationcanbeasignificantchallengewhencaring forsomeonewithdementia.Asthediseaseprogresses, individualsmayhavedifficultyfindingtherightwords, understandinginstructions,orexpressingtheirneedsand emotions.Effectivecommunicationstrategiescanhelp caregiversnavigatethesechallengesandmaintaina meaningfulconnectionwiththeirlovedones.

Toimprovecommunication:

Ÿ Usesimplelanguageandshortsentences.Avoid complexquestionsorinstructionsthatmayconfusethe individual.

Ÿ Maintaineyecontactandusenon-verbalcues,suchas gentletouchorfacialexpressions,toconvey understandingandsupport.

Ÿ Practiceactivelisteningandgivetheindividualample timetorespond.Avoidinterruptingorfinishingtheir sentences.

Ÿ Bepatientandavoidrushingconversations.Allowthe personwithdementiatoexpressthemselvesattheirown pace.

Ÿ Usevisualaids,suchascalendars,notes,orlabeled objects,toenhanceunderstandingandassistwith memory

Ÿ Validateemotionsandprovidereassurance.Empathize withtheirfeelingsandrespondwithkindnessand understanding.

CreatingaSupportiveandSafeEnvironment

Creatingasafeandsupportiveenvironmentiscrucialfor thewell-beingofindividualswithdementia.Asthedisease progresses,theymayexperiencemobility,balance,and spatialawarenessdifficulties.Takingstepstoensuretheir physicalsafetyisparamount.

Considerthefollowingstrategies:

Ÿ Removetriphazards,securerugs,andensureproper lightingthroughoutthelivingspace.

Ÿ Installhandrailsandgrabbarsinbathroomsandother areaspronetoslipsandfalls.

Ÿ Labelimportantareas,suchasthebathroomor bedroom,tohelpwithorientationandreduceconfusion.

Ÿ Keepdangeroussubstances,medications,andsharp objectsoutofreach.

Ÿ Installlocksoralarmsondoorsandwindowstoprevent wandering.

Creatingafamiliarandcomfortableenvironmentcanalso enhancethewell-beingofindividualswithdementia. Displayingpersonalmementos,familiarobjects,and photographscanhelpevokepositivememoriesandprovide asenseoffamiliarityandreassurance.

EnhancingDailyLifethroughMeaningfulActivities

Engagingindividualswithdementiainmeaningful activitiescanhelpmaintaincognitivefunction,promotea senseofpurpose,andenhancetheiroverallwell-being. Meaningfulactivitiescanvarybasedontheperson's interests,abilitiesandstageofdementia.

Considerthefollowingactivities:

Ÿ Listeningtofamiliarmusicorplayingmusical instruments.

Ÿ Engaginginarttherapy,suchaspainting,drawing,or crafting.

Ÿ Participatingingentleexercisesortakingwalksin nature.

Ÿ Solvingpuzzles,playinggamesstimulatingthemind,or readingaloud.

Ÿ Encouragingreminiscenceactivities,suchaslookingat photoalbumsordiscussingpastexperiences.

Adaptactivitiestosuittheindividual'scapabilities, providingassistanceandguidanceasneeded.Focusonthe processratherthantheoutcome,emphasizingenjoyment andconnectionoverperfection.

Conclusion

Providingcareforalovedonewhohasdementiacanbe difficultbutincrediblygratifying.Remembertoseek support,practiceself-careandstayinformedabout availableresourcesinyourcommunity.Byimplementing thesestrategies,caregiverscanenhancethequalityoflife fortheirlovedonesandfindstrengthintheircaregiving journey

-PoojaShah

Enabling Independent Senior Living with Happiness, Luxury and Dignity

Regardlessofourage,independenceissomething wealldesireandappreciate–beingasselfsufficientaspossible.Butasweage,mentaland physicaldisabilitiesbecomemorelikely,makingsenior adultstovaluemoreandseekoutforenvironmentthat guaranteestop-of-the-linecare,securityandflexibilitythat doesnottamperwiththeirindependence.SuchthatCorso Atlantaoffersintheir Atlanta’s most luxurious senior living community, withaprofessionalandknowledgeablestaff availableatalltimesforadequatecareandattention.

InCorsoAtlanta’scityhomes–Senior Living Facilities — theyprovide Independent living, Assisted living, and Memory Care optionswithsophisticatedstylethatis

reflectiveofyouandyourdesiredindependentlifestyle.The seniorlivingfacilitiesareintentionallydesignedfor residentsandtheirgueststoexperiencebeauty,happiness andrichopportunitiestoconnectwithothersinmeaningful ways.Offeringanexperiencethathelpsenrichyourmental, physicalandsocialwellbeing.

AtCorsoAtlantaeachteammemberiscommittedto servingwithgrace,communicatingrespectfullyand compassionatelytosparkasenseofbelonging,andpurpose forseniors.EveryelementofCorsoisdesignedtopromote alifestyleofprivacy,comfortandflexibility,allowing residentstoremaininfullcontrol.Thecompanybelieves thateverymomentisanewopportunitytocreate unexpectedhappiness,anditssophisticatedandinviting atmosphereseamlesslyblendscomfortwithbeauty

TimGary,theCEOofCorsoAtlantaispassionateabout creatingunexpectedhappinessforCorso'sseniorresidents. Thecompany'sattentiontoNeuroarchitecturedesign, numerousgrandamenityspaces,healthsustainability, technologyandresearch-backedprograms,andexceptional engagementprogramshasmadeCorsoAtlantawhatitis today

AtthecoreofCorsoAtlanta'scommunityliesthe commitmenttodeliveringexceptionalcareandserviceto theirresidents,guests,andteammembers,allupheldtothe Galeriestandardofexcellence.

Let's dive in to know about Costo Altanta's measures in attaining the goal of independent living for seniors, through Happiness, Excellence, Innovation and Dignity.

CreatingUnexpectedHappiness

Asowner,developerandoperator,theteamworkdiligently withthevaluesofinnovation,dignity,excellence,and happinessinmind.CorsoAtlanta'sleadersaretrailblazers whorefineeverydetailofourcommunitiesandoperations soresidentsandtheirfamiliesfeeldignifiedintheirnew homes.AsthepredecessortoCorsoAtlanta,VillagePark SeniorLivingsetthefoundationforwhattheteamwanted toachievenext."Wecreateunexpectedhappinessinthe livesofseniors,theirfamiliesandcommunitiesthrough architecturaldesignandprogramming,"saysTim.

CoreValuesandMission

Corsowasbuiltuponthevaluesofinspiringunexpected happinessanddignifiedindependencethroughits commitmenttoinnovativecareandexcellenceacrossthe board.Itrecognizesthevalueoflivinginacommunitythat upholdsourdignity,valuesourexperiences,andencourages ustomakenewmemories.Thecompany'sdrivetoredefine whatseniorlivinglooksandfeelslikeisaimedatfostering aperfectbalancebetweentheconvenienceofquality

We create unexpected happiness in the lives of seniors, their families and communies through architectural design and programming.

amenitiesandattentivecareandthevalueofan independentlifestylewhichispriceless.

Tuning-IntotheCareNeedsofSeniors

Socializationispivotalinthewellnessofseniors.The designofCorsoAtlantaorganicallyencouragesengagement amongcommunitymembers.Alongwiththedesign, residentsofCorsoAtlantaalsolookforwardtoreceiving dignifiedwellness.ThroughtheFlourishprogram,

residentscanhavewellnessplanstailoredtotheirneeds whileenjoyingoursignatureadaptivecarelifestyle–Fine dining,liveentertainment,educationalprograms,and recreationactivitiesareafewofmany.

Inaddition,compassionplaysanessentialrolein recognizingtheneedsshiftasseniorsage.Itisanecessity toadapttoasenior'schangesinanefforttosupporttheir dignityandsenseofindependence.Theirneedsshouldnot hinderthemfromopportunitiesforunexpectedhappiness.

Our drive to redefine what senior living looks and feels like is aimed at fostering a perfect balance between the convenience of quality amenies and aenve care and the priceless value of an independent lifestyle.

Tim Gary CEO Corso Atlanta

Client Testimonials

“I love it here. The food is great. The place is beauful. They have so many acvies. The staff is wonderful. They can't do enough for us; in fact, they kind of spoil us and I love that."

- Bey Boucher

“The reason I ended up signing up for Corso was because it’s a rental. So money is sll working for me and that was a very important thing for me.”

- Jane Kummel

“Corso has been a blessing. My parents have been down here now for two months and have really thrived in the community.”

- Keith Bowden

"Ourcommitmenttoattentive,thoughtfulcareandthe compassionwereceiveinreturnfromourresidentsand theirlovedonesremindsuswhatsparkedourpassionfor thisindustryover20yearsago,"mentionsTim.

LeveragingTechnologyforConductingOperations

Currently,CorsoAtlantautilizesFynnTechnology's continualbehavioralanalysiswhichassistsitscareteams withanticipatingpotentialchangesincognitiveand emotionalwell-beingamongmemorycare,assistedliving andindependentlivingresidentsbasedonthetimeofday

HealthSustainabilityandFlourishProgramming

Alongwithourcontinualbehavioralanalysispoweredby Fynn,thecompanyalsoutilizeshealthsustainability. Healthsustainabilitybridgesthegaptoempower individualsandcommunitiestoadvancethroughoutthe seasonoflife.Itspurposeistoeducate,advocateand innovate.HealthSustainabilityutilizesauniqueframework thatsupportscareandcommunityharmony,relational spacesdesignedwithneuroarchitecture,empowershealth journeys,providesanticipatorysupport,hastransparent intentandactions,andpromotesethicalcommitment.

Inaddition,thecompanyhascombinedvariousresearchdrivenprogrammingtodevelopFlourish,whichis designedtogiveitsresidentsthebestexperiencepossible. FlourishprogrammingconsistsofFlourishEnrich,Flourish EngageandFlourishEnclave.EachlevelofFlourishis tailoredtoaparticipant'sacuitylevel.

Ÿ FlourishEnrichprovidesengagementforallresidents throughvariouscomponentsofwellnessforsuccessful aging.

Ÿ FlourishEngageisadailyenrichmentprogram designedforresidentswithearlystagesofdementiaand Alzheimer'sdisease.

Ÿ FlourishEnclaveadherestoindividualsexperiencing advancedstagesofAlzheimer'sandDementia.

Flourishprogrammingfocusesonfourcorecomponents: Social,Intellectual,PhysicalandSpiritual.Flourish programsprovideamentallystimulatingandphysically activelifestyle,strongsocialengagementandconnection, purposeandmeaninginone'slifeandenvironmentsthat supportone'slifestyle.Thesefourdimensionsofwell-being serveasaguideforsupportingwellnessgoals.

ScalingOperationsin2023

LookingaheadupontheopportunitieslinedupforCorso Atlanta,Timsays,"Thesky'sthelimit!We'reaninnovative companythatutilizesresearchtogiveourresidentswhat theyneed,listenstowhatourresidentswant,andprovides tothemourbestproductthroughneuroarchitecture,health sustainabilityandresearch-backedcareandwellness programming."

Hethenconcludes,"Thishelpsustomakeeverymomenta newopportunitytocreateunexpectedhappiness."

Senior Care

Asourpopulationages,thereisagrowingneedfor

high-qualityseniorcareservices.Thankfully, seniorcarecompanieshavesteppedupasarayof hopeinthelivesofseniorsbyofferingawiderangeof servicesthatimprovetheiroverallwell-being.These companiesgenuinelycomprehendthedistinctrequirements ofolderadultsandworkdiligentlytoestablishasecureand nurturingenvironmentforthem.

In this article, let's dive into ways that positively influence the lives of seniors:

PromotingIndependence

Seniorcarecompaniesrecognizetheimportanceof maintainingindependenceforolderadults.Theyoffer

personalizedcareplansthatcatertoindividualneedswhile encouragingself-reliance.Byassistingwithdailyactivities suchasdressing,bathingandmedicationmanagement, thesecompaniesenableseniorstoretaintheirautonomyand dignity.Moreover,theyoffermobilityaidsandhome modificationsthatenhanceaccessibility,allowingseniorsto movearoundtheirlivingspacesmoreefficiently.Seniors' confidenceandself-esteemareboostedbythisemphasison independence,whicheventuallyimprovestheirgeneral qualityoflife.

ImprovingHealthandWellness

Seniorcarecompaniesprioritizethehealthandwell-being oftheirclients.Theyemploytrainedcaregiversand healthcareprofessionalswhoarewell-versedinseniorcare.

Theseprofessionalsmonitorseniors'health,administer medication,andprovideassistancewithhealthcare appointments.Theyalsodeveloppersonalizedexerciseand nutritionplans,ensuringseniorsmaintainahealthy lifestyle.Seniorcareprovidershelpolderpersonslive longerandinbetterhealthbytreatingtheirphysical, mental,andemotionalneeds.Thislowerstheirriskof sicknessandincreasesoverallwell-being.

ProvidingCompanionshipandEmotionalSupport

Lonelinessandsocialisolationareprevalentamongseniors, oftenleadingtodecliningmentalandphysicalhealth. Seniorcarecompaniesrecognizetheimportanceof companionshipandemotionalsupport.Caregiversbuild meaningfulrelationshipswithseniors,engagingin conversation,playinggames,oraccompanyingthemon outings.Theseinteractionsalleviatefeelingsofloneliness andprovideasenseofbelonging.Additionally,seniorcare companiesoftenorganizesocialactivitiesandeventswhere seniorscaninteractwiththeirpeers,fosteringavibrantand inclusivecommunity Thepresenceofcaringindividuals andasupportivecommunityenhancesseniors'emotional well-beingandenrichestheirlives.

EnsuringSafetyandSecurity

Thesafetyandsecurityofseniorsareparamounttosenior carecompanies.Theyimplementvariousmeasurestocreate asecureenvironmentfortheirclients.Thisincludes implementingfallpreventionstrategies,installingsafety equipmentlikehandrailsandgrabbars,andconducting regularhomesafetyassessments.Inaddition,seniorcare companiesoftenutilizeadvancedtechnology,suchas wearabledevicesoremergencyresponsesystems,toensure promptassistanceinanemergency.Byprioritizingsafety, thesecompaniesofferpeaceofmindtoseniorsandtheir families,allowingthemtoageinasecureandprotected environment.

RespiteandSupportforFamilyCaregivers

Seniorcarecompaniesbenefitseniorsandprovidemuchneededrespiteandsupporttofamilycaregivers.Elderly lovedonecarecanbeemotionallyandphysicallytaxing,

frequentlyresultingincarerburnout.Companiesthat provideseniorcareproviderespiteservicessothatfamily carerscanrestandrefuel.Additionally,thesecompanies offerguidance,educationandsupporttofamilycaregivers, empoweringthemwiththeknowledgeandresourcesto navigatethechallengesofcaregivingeffectively.By extendingtheirsupporttofamilies,seniorcarecompanies createaholisticapproachtocare,benefitingseniorsand theirlovedones.

FacilitatingMeaningfulEngagementandEnrichment

Seniorcarecompaniesunderstandtheimportanceof providingopportunitiesformeaningfulengagementand enrichmentinthelivesofseniors.Theyofferarangeof activitiesandprogramstailoredtotheinterestsandabilities ofolderadults.Theseactivitiesincludeartsandcrafts, musictherapy,gardening,educationalworkshops,andeven outingstoculturaleventsorlocalattractions.By encouragingseniorstoparticipateintheseactivities,senior carecompaniesstimulatetheircognitivefunction, creativity,andoverallsenseoffulfillment.Meaningful engagementnotonlycombatsboredombutalsopromotesa senseofpurposeandaccomplishment,leadingtoahigher qualityoflifeforseniors.

Conclusion

Seniorcarecompanieshavebecomeavitalsupportsystem forolderadults,providingservicesthatenhancetheir overallwell-being.Byunderstandingandaddressingthe exceptionalneedsofolderadults,seniorcarecompanies createasafeandnurturingenvironmentwhereseniorscan thriveandagewithdignity.Theservicesprovidedbythese companiesnotonlyenhancethephysicalandemotional well-beingofseniorsbutalsoofferpeaceofmindtotheir families.Theroleofseniorcarecompaniesbecomes increasinglycrucialinensuringthatseniorscanenjoytheir goldenyearstothefullest.Thesilverliningliesintheir commitmenttoenhancingthelivesofseniorsandproviding abrighterfutureforolderadultsandtheirlovedones.

-PoojaShah

Michael A. Stoller CEO LCB Senior Living, LLC

LCB Senior Living, LLC

Withtheagingpopulationontherise,familiesare

seekingtrustedpartnerswhocanprovide comprehensive,personalizedcareandsupport tailoredtotheuniqueneedsoftheirlovedones.

Attheforefrontofseniorcaresolutions,LCBSenior Living,LLCshinesasatrueindustryleader.AsthefastestgrowingseniorlivingproviderintheNortheast,LCBhas establisheditselfasatrustedname,dedicatedtoenhancing thelivesofseniorsandtheirfamilies.Withanimpressive trackrecordofbuildingoracquiring35communitiesinthe pastdecade,LCBhasdemonstratedanunwavering commitmenttoprovidingtop-notchcareand accommodations.

AttheheartofLCB'smissionisacomprehensiverangeof services,includingIndependent,AssistedandMemoryCare Living,cateringtotheuniqueneedsofmorethan2,700 seniors.Throughtheirexpertiseandunwaveringdedication, LCBSeniorLivinghasbecomeabeaconofexcellence, offeringanurturingenvironmentwhereseniorscanthrive, enjoylifetothefullest,andfeelsupportedeverystepofthe way.

Senior Living, Your Way

InaninterviewwithInsightsCare,asMichaelA.Stoller, theCEOexplorestheremarkableachievementsand innovativeapproachofLCBSeniorLiving,itbecomes evidentwhytheyhavesecuredawell-deservedplace amongthe Top 5 Senior Care Solution Companies to Know in 2023.Withtheircommitmenttoexceptionalcare, comfort,andqualityoflife,LCBissettingthestandardfor excellenceinseniorliving.DiscoverwhyLCBSenior Living,LLCistransformingthelandscapeofseniorcare andempoweringseniorstoembracetheirgoldenyearswith joyanddignity

Following are the excerpts from the interview

Kindlytellusthesourceofinspiration.Whatledyouto ventureintocareservices?

Iwasinspired,alongwithmyfoundingpartner,bytheclear needtoprovidedecentseniorhousingoptionsthatwerefar moreinviting,beautifulandcomfortablethanthetraditional nursinghomemodelthatwastheonlychoiceforAmericans upuntilthemid-1980sorso.Weofcoursehadparentsof ourownthatwereaging,andthatwasastrongmotivatoras well.

Briefusabouttheorganizationandshedsomelighton yourjourneyasitsguidinglight.

LCBSeniorLivingisthesecondassistedlivingcompany thatIhavebeeninvolvedwithcreating.Becauseourfirst venture(NewtonSeniorLiving,LLC)wasquitesuccessful, wehadthebenefitofsomeveryeagerinvestorswho capitalizedonthecompanyrightoutofthegatein2013. Becausewe'ddoneitbefore,wewereabletobring tremendousinsightandexperiencetothetask,andIbelieve itledtoacompanythatisnotonlywellstructuredand scalablebutalsocanleadthepackinourdevelopmentand operatingstrategiesandsystems.Ithasalsoenabledusto growquickly,fromzeroto33operatingcommunitiestoday, withseveralmoreontheway

Our vision is to create senior communities that are ahead of the curve and anticipating what the next generation of seniors are going to need and expect. This includes sophisticated programming reflective of the rich lives our residents have led, cutting edge technologies to enhance lifestyle and promote good cognitive and physical health, and many other things.

Canyouelaborateuponthecorevalues,visionand missionoftheorganization?

Asaculture,LCBputsgreatvalueonfamily:weconsider ourassociatefamilies,ourresidentfamilyandourresidents' lovedonestobepartofourfamilyaswell.Weencourage ourassociates(whomwenevercall"employees")to cultivateagoodwork/lifebalance,andtoneverletworkget inthewayoftheimportantmomentsinfamilylifethat needtobeattendedto.

Ourvisionistocreateseniorcommunitiesthatareaheadof thecurveandanticipatewhatthenextgenerationofseniors isgoingtoneedandexpect.Thisincludessophisticated programmingreflectiveoftherichlivesourresidentshave led,cutting-edgetechnologiestoenhancelifestyleand promotegoodcognitiveandphysicalhealthandmanyother things.

Wefeelthatourmissionistocreateseniorlivingoptions thatarenotthingstobe"resignedto"asanunpleasantnext

stepinlife,butratherasteptolookforwardtothatcan returnthemanythingsthatmakeusall"whoweare"as peoplebacktous.Thethingsthatdifficultydriving, shrinkingsocialpoolsandtheburdensofhomeownership canrobusofasweageinaprivatehome.

Inwhatwayswilltheorganization'sspecificservices helptheseniorpopulationinresolvingtheircareneeds?

Weprovidehelpwiththeactivitiesofdailyliving;nonmedicalservicesthatcannotbemetbyprimarycare physicians.Theseincludehelpwithbathinganddressing, medicationreminders,mealtimeescorts,helpmaintaining anapartment,andothers.Whendonewell,thesethings makedailylifeeasier,andcaneffectively"turnbackthe clock"forresidentsinourcommunities.It'satremendous privilegetobeabletoofferthatgifttopeople.

Whatroledoescompassionplaywhenservingsenior clientsandmeetingoldagerequirements?

Itplaysthestarringrole!Empathyandcompassionareat thecoreofwhatwedo,andourverybestassociatesarethe

oneswhohaveanemotionalinvestment intheirworkandthepeoplethatthey serve.

Whattechnologicalsupportdoesthe organizationfindtobeessentialin conductingitsoperations?

Weuseavarietyoftechnologiesto enhancethequalityoflife,holistichealth andoperationalefficiencies.Theserange fromcutting-edgebrainhealthmonitoring toolstodevicesforthehardofhearing,to smarthometechnologyinresidential apartments,andavarietyofsoftware platformstosupportbusinessoperations.

Whatendeavors,istheorganization currentlypursuingtoimproveitscare measuresfortheseniorclients?

Byfarthemosteffectivewayof improvingourselvesisthroughopenandfrequent communicationwithresidentsandtheirfamilies.In additiontothedailycontactthatwehavewithresidentsand familiesinourcommunities,ourExecutiveDirectorsmake directcontactwitheverysingleoneofour2,500+resident familiesevery60daysataminimumtoensuresatisfaction andthatwe'reexceedingexpectations.Wealsohaveallof ourassociatespartakeincontinuoustraining,feedback loopsandindustryeventstoensurethatwe'reontopof trendsandbreakthroughs.

Howdoyouenvisionscalingyourorganization's servicesandoperationsin2023andbeyond?

Pragmaticallyandbybringingtobearourthreedecadesof experience.Wedon'tgrowforgrowth'ssake,wegrowin recognitionofcompellingopportunities,undeniableneed andstrongbusinessmetrics.

Whataresomeofthetestimonialsorrecognitionthat accuratelyhighlightyourorganization'spositioninthe market?

Ourlonglistoftestimonialsthatwereceiveintheformof customerreviewsisthestrongestendorsementofour service.Inaddition,wehavewonnumerousindustry awards,includingbeingthefirstinourindustrytowinthe Alzheimer'sAssociation'scovetedCorporateChampion Awardin2022.