MGA Independent Businesses Australia | mgazine | Issue 1 | December 2023

Page 1

mgazine

The voice of independent businesses in Australia

Our name has changed, but our commitment and service to members is enhanced. | Page 5 Redeveloped Ritchies Tatura store unveiled | Page 14

Issue 1

December 2023


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Contents 5

CEO Welcome

6

Leave during ‘shutdown’ periods Paid Family and Domestic Violence Leave

7

Increased powers for AHRC to investigate potential breaches

8

Total Tools to be fully acquired by Metcash, CEO steps down

11

Small businesses to receive cyber security boost

12

Drakes supermarkets officially opens

13

IGA returns to town with a bang

14 Redeveloped Ritchies Tatura store unveiled 16 Drew Freeman appointed as TIR new CEO 17

WA Shah Group opens their 12th Tucker Fresh IGA

20 ALM receives Benefactor Award from the Children’s Cancer Institute 24 ALM Connect gives customers access to a suppliers full portfolio 25 Supply of liquor to a person off-premise request 28 Coopers Brewery appoints first female Chair 29 Brown Family Wine Group appoints new CEO 35 MGA Corporate Partners

National office:

Suite 5, I Milton Parade Malvern Victoria 3144 Phone: 03 9824 411

admin@mgaiba.org.au www.mgaiba.org.au

Board of directors: Lincoln Wymer (President): Victoria & New South Wales Grant Hinchcliffe (Vice President): Tasmania Ross Anile Western Australia

Dimitri Syrakis New South Wales Jeff Harper Victoria

Ripple Parekh New South Wales Terry Slaughter Queensland Debbie Smith Queensland

Chief Executive Officer

David inall 03 9824 4111 david.inall@mgaiba.org.au

Front cover: L-R: City of Greater Shepparton Mayor Shane Sali and Ritchies IGA Chief Executive Fred Harrison Tatura store opening, ribbon-cutting ceremony. Support where you need it most

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discover the range inspired by Kirsten Tibballs


CEO Report | 5

CEO Welcome Our name has changed, but our commitment and service to members is enhanced.

We are excited to announce the launch of our new company name and logo, together with our new website, as part of our continuing brand advancement. Our new brand identity is MGA Independent Businesses Australia, comprising a new logo, colour schemes, and typography. MGA has been evolving for many years, and it was time for a rebranding of our identity that represents our future. We examined our organisational mission, purpose, and values and developed a brand identity that delivers those values.

Our new brand identity represents a more contemporary name and modern appearance and encapsulates MGA’s priority for inclusion across all our industry sectors.

information based on their industry and/or area of interest.

Our new sub brands, falling under the master brand, MGA Independent Businesses Australia, are: Grocery & Supermarkets Australia, Liquor Retailers Australia, and Timber & Hardware Australia

We hope you find the new website fresh with easy to access information.

Our new website

We believe our new brand represents a critically important next step for MGA maturity and multiindustry membership base.

To propel the brand forward, each industry segment now has its own sub brand logo, residing under the master brand, MGA Independent Businesses Australia.

We are also pleased to announce the launch of our new website. The new site is available at www. mgaiba.org.au. Our goal with the new website, is to provide members and visitors with an easier way to learn about MGA’s services and resources and enable a visitor to browse

In the next stage we will establish the member portal, so members can download information directly, together with a suite of new business resources. Other forthcoming new features will include integrated social media to foster improved communications with our members.

David Inall CEO MGAIBA Independent Businesses Australia

Support where you need it most

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6 Employment Law | National

Leave during ‘shutdown’ periods

Earlier this year, modern awards including the General Retail Industry Award 2020 and the Timber Industry Award 2020 were amended to prevent employers from directing employees to take unpaid leave during a shutdown period. A shutdown period is a temporary closing of operations, for example, during the Christmas and New Year period. Earlier this year, the Fair Work Commission, during its 4-yearly review of modern awards, decided that it does not have the power to include a direction to take unpaid leave during these periods.

reasonable,

in writing, and

From 1 August 2023, paid family and domestic violence leave (FDVL) became available to all national system employees, including fulltime, part-time and casual employees. FDVL has been available to employees of non-small business employers (employers with 15 or more employees) since 1 February 2023.

given with 28 days’ written notice.

FDVL is available to employees who:

The changes still permit employers to direct an employee to take paid annual leave during a shutdown period, provided that the request is:

However, if the employee does not have a sufficient annual leave balance to cover the shutdown period, employers cannot direct the employee to take a period of unpaid leave. Instead, employers may seek to come to an agreement with the employee, for the duration of the shutdown period: a.

To take paid annual leave in advance,

b.

To take a period of unpaid leave,

c.

To take some other type of leave, or

d.

A mixture of the above.

Impacted employers should attempt, as far as practicable, to come to an agreement with their employees regarding leave arrangements over such periods in those circumstances. If no agreement can be reached, and the employer still requires the employee to be absent from work, the employer will generally need to pay the employee for the duration of the shutdown period. The above article is provided for general information purposes only. Nothing in this article should be construed as legal advice. If you are a member and require assistance or advice, please contact our Employment Law Team on 1800 888 479. 6

PAID FAMILY AND DOMESTIC VIOLENCE LEAVE

mgazine | Issue 1

re experiencing family and domestic a violence, or

eed to do something to deal with family and n domestic violence, and it is not practical to do it outside their hours of work. For example, if an employee is making arrangements for their safety or that of a close relative (including relocation), attending court hearings, accessing police services, attending counselling and attending appointments with medical, financial or legal professionals.

The full 10 days of FDVL is available immediately and is not pro-rated. This entitlement replaces the former entitlement of five days unpaid FDVL. If an employee takes FDVL, employers must ensure this remains confidential. Employers must record the leave on an employee’s pay slip as ‘Leave – Other’ and keep accurate records of FDVL leave balances in a separate confidential record. The above article is provided for general information purposes only. Nothing in this article should be construed as legal advice. If you are a member and require assistance or advice, please contact our Employment Law Team on 1800 888 479.


Employment Law | National 7

Increased powers for AHRC to investigate potential breaches In 2023, important changes occurred within the antisexual harassment legal landscape: the introduction of a ‘positive duty’ into the Sex Discrimination Act 1984 (Cth) (the Act) which requires employers to take reasonable and proportionate measures to eliminate discrimination, sexual harassment, and victimisation as far as possible. Importantly, from 13 December 2023, the Australian Human Rights Commission (AHRC) has new powers to commence an inquiry when it ‘reasonably suspects’ an employer is not complying with the positive duty, this may be because of reports from employees, unions, and the media. The expanded powers of the AHRC will include: •

onducting inquiries into compliance with the c positive duty by an employer, and providing recommendations,

i ssuing a compliance notice and applying to the federal courts for an order to enforce the compliance notice, and

ntering into enforceable undertakings with an e employer.

As part of an inquiry, the AHRC can examine witnesses and compel the employer to produce information and documents. It is important employers consider how to best invest their resources to review and update their structures

and processes in order to comply with the ‘positive duty’ and mitigate the risk of both an AHRC inquiry into their business and other serious legal consequences for non-compliance with the positive duty. The AHRC has published guidelines which can assist employers to understand what steps they can take to comply with the ‘positive duty’: https://humanrights. gov.au/sites/default/files/2023-08/Guidelines%20 for%20Complying%20with%20the%20Positive%20 Duty%20%282023%29.pdf 1800RESPECT is the national domestic, family and sexual violence counselling, information and support service. If you or someone you know is experiencing, or at risk of experiencing sexual violence, call 1800RESPECT on 1800 737 732 or visit 1800RESPECT.org. au The above article is provided for general information purposes only. Nothing in this article should be construed as legal advice. If you are a member and require assistance or advice, please contact our Employment Law Team on 1800 888 479.

Support where you need it most

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8 Industry News | National

Total Tools to be fully acquired by Metcash, CEO steps down Total Tools’ majority stakeholder Metcash has announced it will be taking full ownership of the company’s shares later this month. Metcash has moved to take full ownership of Total Tools by the end of November 2023. The wholesale distribution and marketing company already owns 85 percent of Total Tools, which it acquired in 2020 for $57m, and will now take on the remaining 15 percent of shares before December, the consideration for which totals $101.5m.

2020 majority stake acquisition.“It’s been a pleasure to lead such a strong and exciting growth business,” he said. Metcash Group CEO, Doug Jones said: “Paul has played a key role in the growth of Total Tools and in the smooth and seamless transition to Metcash ownership. Paul is leaving the Total Tools business in great shape with a successful winning strategy and a strong leadership team. I sincerely thank him for his considerable efforts and support, and we wish him all the best for the future, including his well-deserved extended break.”

In the announcement released by Metcash on Monday, it noted that since the company acquired its majority ownership annual sales near doubled from $585m in FY20 to $1,085b in FY23. Metcash has also led an expansion from 81 to 112 stores, and has plans to add 10 stores a year for the foreseeable future.

Metcash says it has begun the search for a new CEO and is considering both internal and external candidates.

Also included in the announcement, Paul Dumbrell has announced his intention to step down as CEO of Total Tools in April next year. He was appointed CEO of TTH in 2018 and agreed to stay on in the role after Metcash’s

Source: By Rosalea Catterson Published by Power Retail issue November 14, 2023

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Rosalea is the Editor of Power Retail. With a keen interest in consumer behaviour and tech, she covers everything ecommerce and hosts the Power Retail Power Talks Podcast.


The holiday season can be a difficult time for some people. You can make a difference at this time of year by checking in and having a meaningful conversation with the people in your world who: Are grieving Are missing friends or family Have had a tough year Are struggling financially Are affected by natural disasters Are working over the holidays Have challenging family relationships Are spending the holidays alone Feel excluded at this time Are feeling overwhelmed by world events Here’s some tips to help you connect and support your colleagues, friends and family: Think about who in your world might be finding this time difficult and ask them, ‘are you OK?’ or ‘how are you doing?’ Meet up for a chat over a cup or tea or coffee. If someone is grieving, ask them how they’d like to honour the memory of their loved one. Extend an invitation to someone who will be alone during the holiday period. Organise a picnic or activity to bring people together. Have a virtual catch up with someone you can’t see in person or send a text message to let someone know you’re thinking of them. Suggest a ‘walk and talk’ with someone you know who finds the holidays tough. Drop off a meal to someone to show them you care. Remind your friends that telephone support service Lifeline (13 11 14) are operating 24/7 over the holidays if they need extra support.

For more conversation tips visit ruok.org.au


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National | Industry News 11

Small businesses to receive Page heading (not in TOC) cyber security boost

Medium Copy amet est et prorios et, ut que periatiberro te plate The Albanese Government empower provid ex eaquam re laciumwill que nobissi. small businesses to bolster their cyber security resilience and ability to bounce back quickly from a cyber attack. Led by the Minister for Cyber Security, Clare O’Neil, the forthcoming 2023-2030 Australian Cyber Security Strategy will include new support for small and medium businesses that are more vulnerable to the impacts of cyber incidents. This new support will be critical as we know that cyber attacks can cause serious financial and reputational damage to businesses of all sizes. Industry consultation in the development of the Strategy heard that small and medium businesses are less likely to have the financial resources, time and expertise to invest in cyber security. That’s why we are announcing two initiatives to support small and medium businesses to strengthen their cyber security capabilities.

These new programs build on the steps that the Albanese Government has already taken to strengthen Australia’s privacy laws, to ensure that small businesses are less attractive targets for cyber criminals. Supporting small businesses is essential to our national prosperity, and a priority in our goal to make Australia a world-leading cyber secure and resilient nation by 2030. This commitment to cyber security is vital to our national security and economic prosperity, especially for Australia’s 2.5 million small businesses. Pending the implementation of the initiatives, MGA encourages members that they can take some important steps right now with cybersecurity such as setting up multi-factor authentication, sophisticated passwords or passphrases, making sure not everybody’s got full access to all parts of key technology, having secure backups of critical data, and checking with the Cyber Security Centre at www. cyber.gov.au Source: Ministers Media Release

The Albanese Government is committing $7.2 million to establish a voluntary cyber health-check program will allow businesses to undertake a free, tailored selfassessment of their cyber security maturity. Businesses can use this health-check to determine the strength of their cyber security measures, and access educational tools and materials they need to upskill. Small and medium businesses with higher risk exposure will also be able to access a more sophisticated, third party assessment to provide additional security across national supply chains. The Albanese Government will also invest $11 million in the Small Business Cyber Resilience Service which will provide one-on-one assistance to help small businesses navigate their cyber challenges, including walking them through the steps to recover from a cyber attack. Support when you need it most

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12 Industry News | South Australia

Drakes supermarkets officially opens at Lightsview’s $30m Shopping Centre Drakes Supermarkets celebrated their grand opening of its newest store on Wednesday 18th October 2023, located in the heart of the brandnew $30million Lightsview Village Shopping Centre. The store will bring a new supermarket experience to over 5000 residents in Adelaide’s northeast, with its extensive range of products, rejuvenated food hub and innovative concepts. These include The Little Kitchen, where customers can enjoy hot meals and salads made to order; Nonna’s Pasta for fresh in-store pasta; and the extremely popular F’Real thickshake machine. In addition, the store features adedicated section for international foods, offering a variety of global products to meet the culinaryneeds of the community as well as a full-service delicatessen. “We are not only excited to open our doors in this complex and introduce our unique offerings to the Lightsview community, but also incredibly proud to be generating employment opportunities in the area. Bringing on 100 new team members, we’re investing in the local community and ensuring the highest level of service for our customers,” said Drakes Supermarkets Director John-Paul Drake. “Our store manager Chris has been part of the Drakes team for over 18 years, and together with his team is excited to be a part of this growing area.” Spanning over 3800sqm, Lightsview Village is a multiaward winning master planned development by local SA company, Lofty Building Group. The shopping centre is strategically positioned on a prime corner intersection of Fosters Road and Folland Avenue, in the heart of the inner north-eastern suburbs of Lightsview, Northgate and Hillcrest. With over 20,000 products on the shelves, Drakes Lighstview remains dedicated to supporting local suppliers, delivering high-quality fresh produce and exceptional customer service. A special Grand Opening celebration will be held at the store on Saturday 28th October and will include giveaways, sausage sizzle, free face-painting for the kids, a coffee van and fairy floss. Photo: L-R Gary Patel, Managing Director Lofty Group. Kris Antczak, General Manager Lofty Group. Phil Shayler, Operations Manager Drakes Supermarkets. Jp Drake, Director of Drakes Supermarkets. Chris Carpenter, Store Manager Drakes Supermarkets.

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Industry News | South Australia 13

IGA returns to town with a bang

Edithburgh has an operational supermarket for the first time in 14 years, with the new IGA officially opened on Wednesday, November 8.

Large crowds greeted the staff, including owneroperators Ron and Peta Turnbull, for their first day, as Yorke Peninsula Council mayor Darren Braund cut a ribbon to commemorate the occasion.

The store at 11-13 Edith Street was last operational in 2009; Mr and Mrs Turnbull purchased the property in November 2021.

“Opening the doors and seeing a lot of local people come through, and just their first Open season. Edithburgh IGA staff member Caleb Braund and owner-operator Ron Turnbull on the store’s opening day. Photo: Yorke Peninsula Country Time reaction to it, as well as their feedback on coming and good skills,” he said. Mr Braund congratulated the through, was great,” Mr Turnbull team behind the venture and said. “We were also so lucky to be paid homage to the previous able to use local tradespeople custodians of the Edithburgh “They were saying just how excited — building, electrical, data, supermarket, his family. they were to have a supermarket security — we’ve pretty much used back in the town. exclusively locals and probably “The store holds special the furthest was Moonta. significance for me because “We think we’ve presented a highmy family ran it for 73 years, quality store with a great range “That’s good for us and for our purchasing it in 1931 and my and great prices as well.” communities.” grandma working there for 70 Mr Turnbull said they had years,” he said. The store is open just in time for squeezed in as much range as the busy summer season. “I was pleased to see it reopen, possible so people should be able with my son there on staff too. to find almost exactly what they’re Mr Turnbull also thanked Member looking for. for Narungga Fraser Ellis for “It was a great moment for helping to navigate an issue with Edithburgh and a special moment He thanked everyone involved SA Power Networks. for me as well, to be asked to be in getting the building project part of the opening.” complete, and those who give him “I’d like to think tourists will also confidence in the business going have a better time when they forward. come here now, because they Source: This article appeared in the Yorke won’t have to go as far to get Peninsula Country Times, 14 November “We’ve been very fortunate to gain things,” Mr Turnbull said. 2023. Credit: Patrick Goldsmith some staff with good experience Support where you need it most

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14 Industry News | Victoria

Redeveloped Ritchies Tatura store unveiled

October 4 was the official unveiling of the supermarket and liquor store located on Hogan Street. Stage one commenced in 2022, with final stages two and three opening in 2023. Ritchies Chief Executive Fred Harrison said these two stages were centred on moving the grocery and liquor into the upgraded building. ‘The store has about 30,000 products. An enormous range, he said. We’ve invested $18 million, so I think that says loud and clear our commitment to the region and our belief in Tatura.’ Customers can expect the familiar products on the shelf at the redeveloped store but can also explore a ‘finer’ taste than in bigger chain stores, Mr Harrison said. ‘We wanted to have a supermarket that locals can be proud of,’ he said.

Photo L-R: Ritchies Tatura Fine Food and Wine Store Manager Sheree Wootton, City of Greater Shepparton Mayor Shane Sali and Ritchies IGA Chief Executive Fred Harrison.

‘We wanted to establish our Ritchies Fine Food and Wine and have what we would consider points of difference to that of the chain stores that are in town, for example, the iconic Billson’s cordial which is made in Beechworth’. Mr Harrison was most impressed by the liquor store. ‘Our liquor store is brilliant and so I think for me, it is the highlight,’ he said. ‘There’s a drive-through that can hold eight cars, so on hot days when people are busy or going away and want to pick up some liquor, it’s very easy and very convenient.

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Industry News | South Australia 15

Edgemill Group is a family owned business with over 40 years of experience in retail, wholesale and manufacturing. Our story began way back in 1961 when Steve and Roula Stavrakoulis emigrated from Greece and were consumed by the great Australian dream of owning a home and running his own business. In 1971, that dream materialised into a humble milk bar in the Victorian suburb of Tottenham. With his 5-year-old daughter, Penny, nipping at his heels and a new business to run, Steve convinced Roula to leave her sewing job so she could assist him in what had suddenly become a true family affair. As the business matured, so did Steve’s children – Penny had become a fine assistant to her father and Alex was starting to take notice. By 1987, it was clear that a 15-year-old Alex shared the same dreams as his father – the apprenticeship had begun. And his rise in the liquor industry was swift… In 1989, Alex took the reigns and quickly built a reputation for his traditional customer service and astute knowledge of the liquor industry. By 1996, Alex had created the wholesale wine and spirit business, Alexander’s Wine and Spirits – a venture that, like his father, started in a single room, but grew to flourish in its own right. Today, that very business is known as Edgemill Group – a global multibeverage wholesaler, retailer and distributor, with a proud family history.

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16 Industry News | Tasmania

Drew Freeman appointed as Tasmanian Independent Retailers (TIR), new CEO

After a diligent and rigorous interview process, the board of Tasmanian Independent Retailers (TIR), have recently appointed Drew Freeman as their new CEO. Drew arrives at TIR with extensive experience across various sectors, including FMCG Retail, Transport and Supply Chain Logistics. The TIR Board endorsed Drew’s appointment by saying “Drew’s sound experience and understanding of the independent landscape is supported by his time as General Manager at Statewide Independent Wholesalers, plus his extensive experience in supermarket and retail landscapes across Tasmania’’. Drew has said in a statement to Independent Retailer magazine that, ‘’he is looking forward to working closely with, our TIR members, Metcash, and our valued suppliers in this next phase of growth and success for independent retailing in Tasmania’’. ‘’Having spent over 20-years in supermarkets and independent retailing, I am extremely passionate about the industry we work in and the communities we serve across this great state’’. Drew goes on to say that ‘’his focus will be on facilitating a new strategic direction for TIR, while continuously strengthening relationships with our members, customers, suppliers, partners, and the broader industry’’. 16

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On behalf of its members, the MGAIBA Board would like to congratulate Drew on his appointment and look forward to working with him and the TIR board. Drew commenced his role with TIR in November.


Industry News | Western Australia 17

WA Shah Group opens their 12th Tucker Fresh IGA

The Shah Group opened their 12th Tucker Fresh IGA store at Treeby in the southern suburbs of Perth. This store will prove to a real asset for the local community and the opening was attended by the local Member of Parliament as well as many other local dignitaries. Local consumers queued for a long time waiting patiently in line to explore the shop and receive their welcome packs. Congratulations must also go to developer Talha Patel who has delivered a quality store and to the fantastic effort by all involved including the Metcash and the Shah Group teams, on both design and implementation. Particular thanks to Amu, Poojan and Veer Shah for their commitment and their future vision for the independent sector with more new stores being planned for 2024. Top photo: L-R Rob Moran METCASH Regional BDM WA/SA/ NT/ - Poojan Shah – Amu Shah and Veer Shah.

During the festive season, members can continue to submit employment law enquiries by completing the online legal enquiry form or by calling 1800 888 479 (option 1). Our employment lawyers will respond to enquiries as soon as possible. Please note that our employment law team will not be available on the national public holidays including Christmas Day, Boxing Day and New Years Day.

Support where you need it most

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Brewed from the old influencial brewing

John

Peter

Thomas

James

Edward


d recipies by the most g family in australia

T

he Brehenys are the most influential family in Australian Brewing History with eighteen different Breheny brewers working in dozens of breweries from 1850 until 2022. In 1891 ‘Breheny Bros. Breweries’ was established and barrels of tasty ale were made and enjoyed by thirsty drinkers around Australia until the 1930s. Over one hundred years later descendants of the Breheny brothers found the original family recipe books from the 1920s. From these recipies a range of Australian beers have been brewed to quench the thirst of all Aussie drinkers.

Orders can be placed through ALM Connect or direct with Breheny Bros. Breweries www.brehenybros.com

HISTORICALLY AUTHENTIC


20 Liquor News | National

ALM receives Benefactor Award from the Children’s Cancer Institute Metcash’s Liquor pillar, Australian Liquor Marketers (ALM), has been recognised for its fundraising efforts for the Children’s Cancer Institute, receiving a Benefactor Award at a ceremony held last week at Admiralty House, Kirribilli. Over the past four years, ALM has raised more than $400k for the Children’s Cancer Institute, an effort that has been made possible through considerable support from Independent Brands Australia’s (IBA) network

of retailers, which includes Cellarbrations, The Bottle-O, IGA Liquor, and Porters Liquor.

fundraising activities over the past four years,” he said.

ALM’s former CEO Chris Baddock and his wife Samantha were in attendance to receive the award at a ceremony that was hosted by the Governor-General the Honourable David Hurley, who is Patron of the Children’s Cancer Institute. Baddock said that this was a significant recognition of ALM’s efforts over the past four years, with ALM receiving one of just five awards presented on the night. “Congratulations to all at ALM who have been adding value to the institute through many different

Patron of the Children’s Cancer Institute Governor-General the Honourable Davis Hurley, presenting the award to former ALM CEO Chris Baddock

Source: ALM Advice

EW N SE A LE RE

Old World inspiration, New World artistry

from Yarra Valley

Please contact your De Bortoli Sales Representative for more information. 20

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22 | Corporate Partner

First Super: one of Australia’s top performing super funds for 2023 First Super has again ranked among Australia’s top performing super funds in 2023.

In the 2022/23 financial year, we achieved positive returns for all investment options and outperformed many larger funds. Our Balanced Accumulation option returned 9.44%, while our Balanced Pension option delivered a 10.14% return. This option is also in the top 10 Balanced Accumulation products by 3-year return, according to the latest rankings by superannuation ratings agency SuperRatings. This continues our track record of strong performance. In 2021/22 our Balanced Accumulation option was ranked number 2 for one-year returns by SuperRatings.

Strong long-term returns

These short-term figures, while great news for our members, are only part of the story, because super is a long-term investment. Our 10-year average return for our Balanced Accumulation option is 7.83% and 8.37% p.a. for our Balanced Pension option, proving our strong longterm performance.

Tailored service – and someone to answer your questions.

First Super’s performance is only one of the reasons to join First. We pride ourselves on delivering great service. First’s Member and Employer Services Coordinators across Australia offer in-person, tailored support to employers and their teams. Financial planning services such as a First Super Retirement Health Check and education seminars are available to members at no additional cost, while more comprehensive financial planning is available for a fee.

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And with contact centre wait times of less than 50 seconds on average, the Member Services team can help you sort your super!

Disclaimers

First Super Financial Planners are authorised representatives of Industry Fund Services Limited (ABN 54 007 016 195, AFSL 232514). Member and Employer Services Coordinators can provide factual information and general advice only. First Super is issued by First Super Pty Ltd (ABN 42 053 498 472, AFSL 223988), as Trustee of First Super (ABN 56 286 625 181). Past returns are not an indicator of future returns. This article contains general advice which has been prepared without taking into account your objectives, financial situation or needs. Read the Product Disclosure Statement (PDS) before making any investment decisions. PDS or Target Market Determination available from First Super on 1300 360 988 or firstsuper.com.au/pds.


Large enough to perform, small enough to care We returned 9.44% for our members in the Balanced Accumulation option in 2023. 1300 360 988 | firstsuper.com.au

Find out more

First Super is issued by First Super Pty Ltd (ABN 42 053 498 472, AFSL 223988), as Trustee of First Super (ABN 56 286 625 181). Past returns are not an indicator of future returns. This article contains general advice which has been prepared without taking into account your objectives, financial situation or needs. Read the Product Disclosure Statement (PDS) before making any investment decisions. PDS or Target Market Determination available from First Super on 1300 360 988 or firstsuper.com.au/pds. Support where you need it most

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24 Liquor News | National

ALM Connect gives customers access to a suppliers full portfolio The purpose at Metcash is to Champion Successful Independents. Crucial to this is ensuring we are famous for the right offer being available to our retailers and on-premise customers. As consumers expect broad range and ever-increasing need

products available to our network and not have to reply on securing a warehouse slot. Not only are we able to extend product offerings to customers but do it in a way which is seamless to their existing processes – ensuring we are, easy to do business with from order to cash. ALM Connect has been built from the belief that in the liquor industry, when we connect, we grow, and this platform provides

showcase their entire portfolio, creating an endless aisle of buying opportunities. With the introduction of this platform suppliers can now host non warehouse lines on the portal and provide real-time access to both retailers and on-premise venues. The benefits to ALM customers are also game changing. Customers are now able to order direct lines alongside their normal order and any direct lines are shipped directly from suppliers. However, with frictionless at the core to the ALM strategy it is essential that customers only receive one ALM invoice. Continuing to stand by the mission of one invoice, one delivery. All of this, with the ease of paying within existing ALM terms. ALM Connect enables us to provide true partnership for ALM, suppliers and retailers, with the ultimate outcome being providing consumers with the products and range they are seeking.

for local our members want to be able to serve these needs. Which is why we have developed ALM connect. ALM Connect is an endless aisle platform that suppliers utilise to make their 24

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the opportunity for growth across both suppliers and retailers. First and foremost, it connects suppliers, big and small to the full list of ALM customers, giving them the opportunity to

Source: ALM Advice


Liquor News | National 25

Supply of liquor to a person off-premise request Off-premises supply: your obligations All licensees authorised to supply liquor to a person who makes an off-premises request are reminded of their obligations, including delivery time restrictions, requirements to verify the recipient’s age to ensure they are over 18, and the requirement to provide certain instructions to delivery drivers.

Support where you need it most

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26 Corporate Partner

The unseen cost of underinsurance

If you add up all your business assets, how much is your business worth? Not how much it’s insured for, but how much it is actually worth to replace. It’s one of the most important insurance questions, because when it comes to valuing assets, the temptation to undervalue often presents itself. As one client explained it, he undervalues to “get the premium down”. His thinking was based around the assumption that even if he was underinsured for a total loss, the policy would still fully pay out for partial damage as long as the claim remained within the overall sum insured total. But that’s not how it works.

What is Underinsurance?

Such a misunderstanding could have left his business more exposed than he’d intended. If a business is underinsured for the total loss, then any claim for partial damage will also be settled at a proportion of what the total sum insured is as compared to the actual replacement value. Take the scenario of assets that are covered for $500,000, when the correctly calculated replacement value would be $1,000,000. The business owner might think partial damage worth, say, $150,000 would be fully covered as it falls within the sum insured level. In reality, only $75,000 would be paid to the business owner, as the 50% underinsurance rate, would also be applied to claims for partial loss or damage.

Why do Underinsurance clauses exist? The approach helps insurers receive correctly priced premium payments for the level of risk they are 26

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taking on, whether that’s for total damage or losses at lower levels. It discourages people from gambling with underinsurance and realising too late that it is a false saving, and it also ensures those who accurately declare asset values are not subsidising those who don’t. Majority of policies have an underinsurance clause and many policies allow a degree of tolerance for getting the total insured value correct, providing leeway for various fluctuations and small errors. The proportional impact for partial loss claims in those cases will kick in when the underinsurance margin falls below a certain level, which in some policies could be 85%. In the case of business interruption, insurable gross profit should also be covered for the full value, and there is often little tolerance for error here, particularly in areas such as Business Pack and Industrial Special Risk policies.

The Dangers of Underinsurance

Financial Risk: You could be out of pocket as a result of a gap in cover. False sense of security: You may find out too late that you have inadequate cover, which will lead to frustration and operational stress. Business recovery affected: Underinsurance may lead to inadequate funds to rebuild assets or recover lost income. In recent years, the retail grocery sector has experienced increased turnover and, in many cases, increased profitability. At the same time, the cost to rebuild and refit premises has increased substantially. If you haven’t reviewed and updated your sums insured within your current polices, you are most likely underinsured and exposing your business and its shareholders to unnecessary financial pressures in the event of an insurable loss.


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Having inadequate insurance cover can prove devastating for a business. It’s well worth talking to your Risk Adviser to make sure everything is in order, and that what you’re covered for is the true replacement value. DON’T RISK IT !! Speak to one of the team at MIC.

MGA Independent Businesses Australia has worked together with William Angliss Institute to tailor a suite of courses that will give you access to accredited, industry-leading training from compliance courses to management offerings. These short courses will equip you and your staff with the skills and certification you need to remain compliant. Visit: MGAIBAShortcourses

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28 Liquor News | National

Coopers Brewery appoints first female Chair Fifth-generation family member Melanie Cooper has been appointed as the Chair of Australia’s largest independent family-owned brewery, Coopers.

Mel Cooper is currently Director of Finance and Corporate Affairs at Coopers Brewery, as well as Chair of its charitable arm, the Coopers Brewery Foundation. She has been a Director on the Coopers Board since 2009.

initiatives underway at the Brewery, and a vision for future growth, we’re in the midst of a truly exciting time for Coopers. “Our industry faces opportunities and challenges. I hold a positive outlook and look forward to working closely with my fellow Directors and senior leadership team along this journey.” Mel was not only the first member of the fifth generation, but also the first female of the Cooper family to be employed on a permanent basis at the Brewery (in 1985), becoming the first female Director in 2009.

Mel becomes the first female Chair of Coopers Brewery in its 161year history and takes over from Glenn Cooper, who is stepping down in December after nearly 22 years in the position. At the same time, Andrew Cooper will be appointed to the Board – the first sixth-generation family member to become a director of the company.

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“I’m honoured to become Chair of Coopers Brewery,” Mel said. “I’m very proud to have seen how the Brewery has grown and evolved since I first joined the company in 1985. As Australia’s largest independent familyowned brewery, we have a unique position in the beer industry and a strong reputation to uphold. With major developments and

She is Chair of the Coopers Brewery Foundation and has held Board positions with J & AG Johnston, Burnside Hospital Foundation, Neurosurgical Research Foundation and Drinks Association’s national committees on gender reform. Mel is a Fellow of the Institute of Chartered Accountants, Patron of St John’s Youth Services and received the Member of the Order of Australia Medal for service to the community through philanthropic support for and with charitable foundations and to business.


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Brown Family Wine Group appoints new CEO The Brown Family Wine Group has announced the appointment of Cameron MacFarlane as its new Chief Executive Officer (CEO).

grateful for the family and Board’s confidence and the support he received from every colleague, customer, and supplier he worked with. MacFarlane comes to Brown Family Wine Group with 23 years

“Brown Family Wine Group is a pioneering force in the industry; a business with a deep history, an impressively strong brand portfolio, a talented team, and an enviable reputation for innovation and culture. It is incredibly exciting to lead the business into its next growth phase. I look forward to continuing the legacy of connection and trust with our people, our valued customers, and our consumers around the world.” John Pollaers (OAM), Chair of the Brown Family Wine Group, said he was delighted with MacFarlane’s appointment. “We are thrilled to have someone of Cameron’s calibre and expertise join our company,” said Pollaers.

Current CEO Dean Carroll has made the decision to depart his role in late December after a 16-year tenure with the wine company. Reflecting on his time with the company, Carroll said he was proud of what the business has achieved during his tenure. He said working for great people, with great people, and on great brands with great products is not an opportunity everyone experiences in their working life. Carrol said he departs extremely

of experience in the Fast-Moving Consumer Goods (FMCG) sector, including a significant period in the alcohol industry. His career to date includes roles with Australian and international brands such as Nestle, Heinz, the Fosters Group family of brands, and Bacardi, with his latest role being Group Commercial Director at Tribe Breweries. “I am delighted and feel privileged to be joining the exceptional team at Brown Family Wine Group,” MacFarlane said.

“Throughout the recruitment process Cameron has shown us that he is someone who places high value on Brands, People and Performance, a true alignment to Brown Family Wine Group’s vision and values.” He added, “We would also like to express our gratitude to Dean Carroll for his exceptional leadership and invaluable contributions during his tenure at Brown Family Wine Group. Source: Browns Media Release

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30 Welcome New Corporate Partner

Smokeshield With experience spanning more than 36 years in the security industry, Smokeshield stands as a committed partner with retailers nationally to prevent crime, and secure lives and assets. Smokeshield have a proven track record of expertise in providing cutting-edge commercial CCTV, Alarms, Access control, Monitoring and Guarding Solutions. Their hero product is the innovative and global leading Fog Security product – UR Fog, a technology that stops crime in its tracks before it occurs. Smokeshield have a proven track record of delivery in the industry, having successfully executed over 12,000 security projects all over Australia for a diverse network of more than 100 trusted clients.

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Smokeshield’s mission is crystal clear: to collaborate with retailers and develop integrated security solutions that combat both external threats and internal store theft. MGAIBA are pleased to have teamed up with Smokeshield and to present Smokeshield’s exclusive 10% discount to MGAIBA members who wish to secure their store against crime. This offer is tailor-made to empower retailers to prevent internal and external theft as well as shield their staff and customers, especially as the holiday shopping rush approaches. This offer is exclusive to MGAIBA members, call Smokeshield today to ensure you are protected before Christmas. View Smokeshield Fog Security at work click here>> To get in touch please contact: 1800 222 983 or www.smokeshield.com.au


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32 Corporate Partner Advertising

A WORLD FIRST FOR WINE & FUSION CULTURE With Asian fusion culture taking the world by storm over the past 10 years, Treasury Premium Brands’ new kid on the block, Sun Monkey, is breaking all traditional wine norms with its latest innovation – a sake infused wine collection. Perfect for an evening with friends, this new wine brand has launched with a Shiraz Grenache and a white blend and is the go-to drink for a new generation of multicultural experiences and thrill seekers, transforming the way we see wine by bringing a subtle complexity to fruit-forward sessionable occasions, particularly paired well with Asian cuisine.

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With 39% of Australian adults aged between 18-29 seeking out new types of alcoholic drinks, the next generation of drinkers are on the lookout for more varietals and different experiences to share with their friends. However, in a crowded industry, Sun Monkey is determined to challenge the conventions of the traditional wine world with this world-first sake flavour infused collection. Tapping into this ever so popular Asian fusion culture and with a desire to be innovative, Sun Monkey sought out the opportunity to infuse the flavour of sake into the wine so it could

bring something new, unique and exciting to the market. Treasury Premium Brands’ Chief Marketing Officer, Kjetil Undhjem, is excited by the addition of this industryfirst blend to the Australian wine category. “With so many different wines on the market it can be difficult to stand out from the crowd, so we are proud to introduce a world first, sake flavour infused wine to allow emerging wine consumers, or Millennials, an opportunity to enter the market without needing to know all the stuffy wine details, whilst also having a story to tell around the dinner table.”


Corporate Partner Advertising 33

“While offering a different approach in flavour with the inclusion of sake, the Sun Monkey wines still have strong credentials. Hailing from globally renowned wine regions in South Australia, the white blend is a fresh and fruity Aussie Chardonnay, Traminer and Riesling to challenge expected taste experiences, whilst the Shiraz Grenache brings a touch of bright and fruity flavours, all infused with Sake flavour,” added Sun Monkey’s Winemaker, Iskra Varbanova The origins of the Sun Monkey brand evolved by looking at Asian cultural references. It was initially inspired by a Chinese icon of freedom – the Monkey King – who is a mythical bad boy ‘born from stone, acquiring supernatural powers to break free from the rules and constraints society had placed on him. This sentiment was used to inspire the tastes in Sun Monkey, breaking free from wine traditions, and allowing space for self-expression that wasn’t conforming to standards expected by wine drinkers. In addition, a touch of the rebellious nature comes alive in the energy of the label design with famous Chinese Tattoo Artist and Illustrator, JAX, adding his magic touch. “Our Millennial generation are living in a crowded society, much like our wine, and have a deep desire for freedom and variety so we wanted to ensure that we didn’t hide behind age old jargon, and instead, bring to light a new bold taste profile through Sun Monkey”, concluded Undhjem.

About Sun Monkey Deeply rooted in culture – Monkey King is the original Chinese mythical legend ‘born from stone’, breaking the rules and conventions of traditional wine. With slick (not grit) street style inspiration, the label art has been designed by renowned Chinese Tattoo Artist and Illustrator, Jax, and the wine is a fusion of culture and taste targeted directly at emerging wine consumers looking for something new, inspiring, and cool to talk about and share with friends. With Asian fusion culture taking the world by storm in the past 5-10 years, Treasury Premium Brands has built upon an ancient Chinese proverb, mixed wine with sake flavour, and partnered with some of the most notable hospitality locations in Australia. Sun Monkey is just setting off on an awe-inspiring quest to conquer the wine industry.

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34 Corporate Partner Advertising

WINE WITHOUT THE WHINE: SQUEALING PIG LAUNCHES NEW NOLO WINES Known for its innovative and playful approach to winemaking, quirky wine brand, Squealing Pig recently announced a new range of wine alternatives that is set to redefine the way we enjoy no and lower in alcohol wine this summer and beyond! As more consumers look to moderate their alcohol intake, the demand for alternatives that offer a full flavour experience without the full impact of alcohol has skyrocketed. So, this little Pig has expanded beyond its usual portfolio of full-strength wines by creating six new varieties for a zero and lower in alc range of wines – now that is something to squeal about!

The Squealing Pig Zero alcohol range features a Sauvignon Blanc available in two sizes – a 750ml bottle and a 375ml bottle, as well as a Rosé in a convenient 375ml format, making these mini pigs the perfect plus one for any occasion. For those wanting a lower in alcohol and lower in calorie beverage that doesn’t compromise on taste, the Mid Pig range portfolio includes a low-alcohol Prosecco, Pinot Noir and Sauvignon Blanc, all in 750ml bottles. These thoughtfully crafted NOLO alternatives cater to a wide variety of palettes and preferences, ensuring there’s a perfect Squealing Pig wine for anyone who might be moderating or removing their alcohol intake altogether. It also eliminates 34

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‘FOMO’, giving those the choice to continue being part of a social occasion with friends and family, but with the option to still enjoy a glass of wine – just a zero or lighter alternative! Having scoured the world for the best new technology to extract the alcohol from the wine, Squealing Pig’s Senior Winemaker, Peter Russell, ensures the processes keep the intensity of its original characteristics. “As the popularity of non-alcoholic beverages continues to rise across all health-conscious age groups, it was important to us to create a product that catered for those opting for no or low alcoholic drinks, without compromising on the taste profiles we’ve become so well known for. Our dedicated winemaking team have been working meticulously; experimenting with different techniques to create a wine that’s as close as possible to the fullalcohol version in taste, aroma and structure,” said Russell. Squealing Pig’s commitment to quality and taste remains unwavering in this new venture – refreshing, full of flavour and undoubtedly delicious, the Zero and Mid Pig ranges will leave you questioning whether it’s missing the alcohol at all! • Squealing Pig Zero 750ml Sauvignon Blanc containing <0.5% alcohol, it is crisp and refreshing, bursting with hints of passionfruit and fresh citrus. Available market-wide (RRP $20)

• Squealing Pig Zero 375ml Sauvignon Blanc is available in the alcohol-free aisle in all major supermarkets and select on premise venues (RRP $11) • Squealing Pig Zero 375ml Rosé containing <0.5% alcohol, the Rosé is dry with flavours of strawberries and cream, a subtle cherry blossom palate and a soft, silky finish. Available in the alcohol-free aisle in all major supermarkets and select on premise venues (RRP $11) • Squealing Pig Mid Pig 750ml Sauvignon Blanc has 5% alcohol and the nose is crisp and bursting with a hint of passionfruit and citrus, with layers of zesty lime and passionfruit to form a layered and expressive palate. Available now at all major liquor stores (RRP $20) • Squealing Pig Mid Pig 750ml Prosecco with only 5% alcohol, the palate is structured and refreshing, with fruit sweetness balanced out by the crisp acidity that makes for a lingering finish. Available at all major liquor stores (RRP $20) • Squealing Pig Mid Pig 750ml Pinot Noir has 6.5% alcohol but is still bursting with notes of raspberry, cranberry and hints of spice with juicy berry flavours, liquorice and clove, complemented by layers of delicate tannin. Landing in all major liquor stores in April 2024 (RRP $20)


CORPORATE PARTNERS 35

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