Policies and Procedures

Review date: June 2016

POLICIES & PROCEDURES Policy Name 1. Absences

Imagine If Trust Registered Charity No.1147780

Page No. 3

Review date: June 2016 2. Accidents and Emergencies

4

3. Admissions

5

4. Behaviour Management

6

5. Complaints

7

6. Drop off/Collection

8

7. E-Safety

9

8. Enrolment

10

9. Equal Opportunities

11

10. Fire Evacuation Procedure

12

11. Fire Safety

13

12. Food & Drink Policy

14

13. Health and Hygiene

15

14. Illness & Medication

16

15. Lost Child Policy

17

16. Low Grade Incident Policy

18

17. Multicultural Care

19

18. Nappies & Potty Training

20

19. Observations & Assessment

22

20. Outings

23

21. Privacy, Confidentiality & Data Protection

25

22. Safeguarding Children

26

23. Safe Recruitment Policy

28

24. Safety

29

25. Scald Prevention

30

26. Sleeping Routines

31

27. Smoking, Drugs & Alcohol

32

28. Special Educational Needs

33

29. Supervision Policy

34

30. Whistle Blowing Policy

35

31. Working in Partnership with Parents

37

Imagine If Trust Registered Charity No.1147780

Review date: June 2016

1.

Absences

If you bring your child late or they are absent on a contracted day, payment will still be required for the whole session no concession will be given. We cannot fill the place on such short notice and will have spent time preparing food and activities.

Please make sure you ring me at least 30 minutes before your child is due to arrive if they are to be absent as we may have outings or activities planned for the day and we will therefore need to possibly make alternative arrangements.

As places are taken and cannot be filled at short notice, you will still be charged for the full session if your child is absent due to illness or holiday.

We are closed on bank holidays and weekends and at present we do not work during school holidays. Payment during these times or at any other times when the building is unavailable (e.g. when being used for a conference) is not required.

EYFS Statutory Framework Point 3.73.Providers must make the following information available to parents and/or carers: details of the provider's policies and procedures (all providers except childminders must make copies available on request) including the procedure to be followed in the event of a parent and/or carer failing to collect a child at the appointed time, or in the event of a child going missing at, or away from, the setting; and • staffing in the setting; the name of their child’s key person and their role; and a telephone number for parents and/or carers to contact in an emergency.

Imagine If Trust Registered Charity No.1147780

Review date: June 2016

2.

Accidents & Emergencies

Our paediatric First Aider is Jon McCowen and the certificate can be found in our information pack.

Our first aid kit is stored behind the reception desk and is restocked after every use and includes a full inventory.

Minor bumps and scratches are inevitable and we will make every effort to keep your child safe through supervision and childproofing our setting. All accidents will be recorded in our accident book and will require a parent/carer signature.

In the event of a child emergency the emergency services will be contacted first. The parent/carer will then be contacted, if unobtainable the emergency contacts will be called.

Please note that it is a legal requirement for us to record any existing injuries your child may have. We will record these in our accident and emergency book and ask you to sign it.

If we have any concerns about the wellbeing of a child in our care we will follow our safeguarding policy and, where needed, will notify the appropriate authorities.

EYFS Statutory Framework Point 3.50.Providers must ensure there is a first aid box accessible at all times with appropriate content for use with children. Providers must keep a written record of accidents or injuries and first aid treatment. Providers must inform parents and/or carers of any accident or injury sustained by the child on the same day, or as soon as reasonably practicable, of any first aid treatment given.

3.51.Registered providers must notify Ofsted or the childminder agency with which they are registered of any serious accident, illness or injury to, or death of, any child while in their care, and of the action taken. Notification must be made as soon as is reasonably practicable, but in any event within 14 days of the incident occurring. A registered provider, who, without reasonable excuse, fails to comply with this requirement, commits an offence. Providers must notify local child protection agencies of any serious accident or injury to, or the death of, any child while in their care, and must act on any advice from those agencies.

Imagine If Trust Registered Charity No.1147780

Review date: June 2016

3.

Admissions & Settling In

Settling into a new environment can be a difficult time for any child and their parent/carer, therefore the first 4 weeks in our setting will be classed as a settling in period and if after this time your child fails to settle then we can review the situation and discuss the options.

Arrival at a new place of care, be it the first time your child has been left or not it is normal for young children to cry or be very upset especially if they are unsure of their new surroundings, who we are and where their parent/guardian is going.

We do allow all young children/toddlers free trial sessions with us to ensure they are happy to join our setting and us on their own. These are as follows: 1st visit:

1 hour (30 minutes with you present and 30 minutes without you present)

2nd visit:

1 hour independent stay (you are more than welcome to settle your child comfortably before leaving.)

3rd visit:

Full session without you being present.

We are happy for you to stay until you feel that your child is settled. Some children do take longer than others to settle and some settle quickly and then become distressed a few weeks into the placement. We will work with you to support your child through this transition period and make it as easy as possible. It is important that you and your child are relaxed and happy in our setting and with the care we provide. We have information on Separation Anxiety which we can give to you should you require it. We often suggest that in starting with us, children bring with them a comfort object and/or a blanket or item of clothing which belongs to a you and will smell like you and comfort your child. We are perfectly happy to use whatever comforter your child prefers, dummies included.

Some parents find it helpful to call us during the day to find out how their child is. We are happy to take your calls to help reassure you throughout the session.

If you have any concerns regarding this policy please discuss them with us.

We have a small booklet for children to fill in or for parents/carers to fill in for their child which helps us get to know what your child likes and dislikes, their favourite pastimes and so on. This is a fun booklet for the child to complete and a way for us to get to know your child and the routines they are used to when at setting.

Please note that the minimum time we will care for any child is 2 sessions per week. We feel that any less time can result in difficulties settling in and difficulties in the child becoming familiar with the rules and boundaries of the setting. We are happy to work alongside other childminders/nurseries should your child’s care need to be split due to vacancy issues but the minimum care time is non-negotiable.

Imagine If Trust Registered Charity No.1147780

Review date: June 2016

4.

Behaviour Management

Both positive and negative behaviour will be dealt with appropriately.

Clear and consistent boundaries are in place to avoid confusion. Reasoning and explanations will be offered for negative behaviour to allow the child to understand why their behaviour is not appropriate. Consistent negative behaviour will be dealt with by removing the child from the activity and giving them a time out. We will ask for an apology while at the same time continuing the explanation of what they have done wrong. Ongoing disruptive behaviour will be discussed with the parents/guardians. We will praise children and acknowledge their positive actions and attitudes, therefore ensuring that children see that we value and respect them Positive reinforcements such as rewards, stickers and praise will be received for positive behaviour to ensure this is recognised, diminishing the need for attention seeking and to build up the child’s self-esteem.

We appreciate that you will have your own methods of behaviour management at home which may include corporal punishment (smacking). However, when we are caring for your child we will not smack, or threat to smack them and have a legal requirement to share this with you. Instead we will use verbal warnings and children will be given ‘time out’ in a safe place to calm down if they do not respond after 2 verbal warnings.

We will set a good example at all times and will encourage all staff working with children to accept their responsibility from implementing the goals of this policy.

Rules of our setting are in place to provide the children with clear boundaries so that they know which behaviour is acceptable and which is not.

We aim to recognise the individuality of all our children, encourage self-discipline, consideration for each other, our surroundings and property.

We will encourage children to participate in a wide range of group activities to enable them to develop their social skills and will work in partnership with parents by communicating openly.

Promote non-violence and encourage children to deal with conflict peacefully and will provide a key worker system enabling staff to build a strong and positive relationship with children and families.

EYFS Statutory Framework Point 3.52.Providers are responsible for managing children’s behaviour in an appropriate way. Providers must not give corporal punishment to a child. Providers must take all reasonable steps to ensure that corporal punishment is not given by any person who cares for or is in regular contact with a child, or by any person living or working in the premises where care is provided....

Imagine If Trust Registered Charity No.1147780

Review date: June 2016

5.

Complaints

It is of paramount importance to us that our service run smoothly, efficiently and that parents/carers and ourselves work together for the child’s best interests.

If you feel you have cause for complaint then please come and talk to our manager.

We are always available to discuss any issues and we gladly welcome comments that you have regarding our services whether positive or negative, as we know they will be given to us with your child’s best interests at heart.

All positive and negative comments will be recorded in our comments book. We will give you a copy, detailing what you have commented on and how we will correct the problem for complaints only. With compliments they will simply go on file.

Hopefully we can resolve any issues quickly and achieve a satisfactory outcome. If not, we would advise you to contact OFSTED who are responsible for the registration of childminders and ensuring that they adhere to the laid down regulations, along with the welfare of children.

We are aware that you are the main educator of your child and we will follow your wishes for your child's care at all times while they are in our care.

EYFS Statutory Framework Point 3.74.Providers must put in place a written procedure for dealing with concerns and complaints from parents and/or carers, and must keep a written record of any complaints, and their outcome. Childminders are not required to have a written procedure for handling complaints, but they must keep a record of any complaints they receive and their outcome. All providers must investigate written complaints relating to their fulfillment of the EYFS requirements and notify complainants of the outcome of the investigation within 28 days of having received the complaint. The record of complaints must be made available to Ofsted or the relevant childminder agency on request.

Imagine If Trust Registered Charity No.1147780

Review date: June 2016

6.

Drop off/Collection of Your Child

Our normal procedure is to release the child only to his/her parents/carers or the emergency contacts.

If someone other than the parents/carers is to pick up the child, please notify us ahead of time. A verbal notice is fine on the day, if this person is one of emergency contacts. However, we must have a password system in place to release your child to someone other than you. We will agree on this password at our second meeting.

Please inform emergency contacts, or people designated to pick up your child, that if we do not know them we would need to ask for identification, such as a password.

We do not mean to offend them. This is simply a measure taken for the child's protection.

When collecting your child please be on time, if you are going to be late for any reason i.e. traffic, car, work etc please inform us of this by telephone at your earliest convenience as we may have arrangements to go out or have other children arriving. Please remember we are only registered to care for a certain amount of children for any period of time and we are unable to go above our numbers for registration and safety reasons.

However, if you fail to turn up to collect your child at the collection time or within 15 minutes of collection time we will call you to see where you are. We do understand you may have left work late or you may have got stuck in traffic etc and allowances will be made for this. Please note that charges may be applied.

If we are unable to contact you on your given contact numbers we will wait 30 minutes after collection time, giving you ample time to make contact with us. We will understand if circumstances are out of your control and you are unable to contact us due to the nature of you not arriving for your child for example an accident (in extreme cases only).

If you have made no contact within this time period we will refer to the emergency contact list you filled out at the beginning of our contract. We will contact the emergency people listed in order to arrange for them to collect your child, if however we are unable to contact any of the emergency people listed we will contact the appropriate authorities 1 hour after collection was due to take place.

Please note that repeated lateness is unacceptable and it will incur late charges after the collection time subject to reasoning. Please remember that as we are only allowed to care for a certain number of children if you are early to drop of your child you will need to remain with the child until the session start time, also if you are late to pick up your child we will not be able to look after another child during that time.

EYFS Statutory Framework Point 3.62.Providers must only release children into the care of individuals who have been notified to the provider by the parent, and must ensure that children do not leave the premises unsupervised.

Imagine If Trust Registered Charity No.1147780

Review date: June 2016

7.

E- Safety

We have a smart TV within our setting which the children will have full access to as part of the continuous provision. The TV contains a firewall to safeguard the children and child friendly software. In addition to this the children will always be supervised when using this.

With close support and supervision, children will be able to access child friendly websites such as cbeebies. They will not be able to use search engines without full supervision and without the search having been checked by a member of staff.

The staff are permitted to use the internet on the nursery office computers providing it is for the educational benefit of the children. This may be for gathering information, images or to use an age appropriate learning programme or video footage for the children. . Staff may access the internet for personal use via their personal Smart phones in their own time and only during their staff breaks. Staff will be asked to leave their mobile phones in the staff office at all times. These will not be allowed in the setting and we will ask visitors to turn off their phones when they arrive. The only time that staff will have access to their phones when with the children is when we go on outings. For this purpose, 2 mobile phones will be taken on outings to ensure that we are able to effectively safeguard children and staff. Staff will not be allowed to take photographs of the children on their personal phones.

Cameras on our Nursery Tablet will be used to take photographs for evidence to document the children's learning and development. These photos will only be used in the children's own learning journeys and, where you have given permission, for publicity and displays. The photographic images will be stored appropriately and will not be accessible by anyone outside of the setting. With your permission (given on our enrolment permission form), photographs will be used for: • For display in nursery and the Frontline building • For nursery publicity and advertising • For the nursery website • For the nursery Facebook page • For general media appearances, e.g. local press, church media • For use in sharing at training events or for staff members continued education purposes, eg sharing with the local authority.

Staff will be encouraged to not share anything work related on their social media sites, to keep the highest privacy settings and, where felt appropriate, to change their social media names to ensure that parents/carers from the nursery are unable to liaise with them through social media. Likewise, staff will be encouraged to not accept friend requests from parents/carers of the children in the nursery or share any personal information, including email addresses, with them.

Staff will have work email addresses and will be encouraged not to use these for any personal correspondence.

We will support parents/carers appropriately in how to keep themselves and their children safe online.

Imagine If Trust Registered Charity No.1147780

Review date: June 2016

8.

Enrolment

At Sticky Fingers Day Nursery we observe an Open Door Policy to ensure that you are able to look around and see us as we operate on a normal daily basis.

Following your initial visit, if you are interested in your child attending our Day Nursery you will be encouraged to make an appointment with our Manager to discuss options.

At this initial meeting we will discuss our policies and procedures with you and our certificates will be available for you to look at. We will also show you around our setting where you can see how and where your child will be spending their day and what facilities we have. Any questions that either of us has can be discussed at this stage.

We will then give you a chance to consider everything at setting and if you are happy, please give us a call to arrange a registering your child.

On the second visit your child will be given an opportunity to meet the other children and members of staff and we will need you to fill in a contract that states the hours we are to care for your child and the payment terms.

A registration form will need to be completed, This will include your child’s details, any allergies and their doctor’s details. Various permission slips will also need signing at this stage.

A deposit/retainer fee may be required if a place is to be kept open for your child before commencement starts.

Once the contracts are signed, you will receive a welcome pack with copies of all of our policies and procedures and the topic plan for the term in which your child has been enrolled.

EYFS Statutory Framework Point 3.72.Providers must record the following information for each child in their care: full name; date of birth; name and address of every parent and/or carer who is known to the provider (and information about any other person who has parental responsibility for the child); which parent(s) and/or carer(s) the child normally lives with; and emergency contact details for parents and/or carers.

Imagine If Trust Registered Charity No.1147780

Review date: June 2016

9.

Equal Opportunities

All children and parents/carers will be treated equally and fairly regardless of race, ability, religion, sexuality, culture or class.

All children will be encouraged to accept others and will learn about the diversity of the world they live in, through their surroundings, activities and play equipment.

Weekly and monthly planned activities will reflect appropriate traditions, festivals and events occurring at that time of year.

All children are individuals and will be treated as such with equal concern, in accordance with the Children Act 1989 and 2004.

All children have different learning styles and needs, although they will be treated fairly and equally we will endeavour to ensure their individual needs are met, emotionally, physically and mentally. ď ś We welcome the diversity of family life and work with all families. ď ś We encourage children to contribute stories of their everyday life. ď ś We encourage parents/carers to take part in the nursery life and contribute

fully.

Imagine If Trust Registered Charity No.1147780

Review date: June 2016

10.

Fire Evacuation Procedure

In the event of an emergency the Person in Charge must always take full responsibility, this will be the most senior member of staff on duty.

When the fire alarm sounds, all the children should be asked to stop what they are doing immediately and staff should escort them to the nearest emergency exit onto Wellington Road or through the main entrance into the courtyard.

As staff exit the building they must: Remain calm and ensure the children stay together and exit in an orderly fashion.

Take their room register and conduct a role call at the assembly point to ensure every one is present.

Usher any students or visitors within their floor area to the nearest exit (1:1 assistants are responsible for their own special needs child).

Check the nearest toilets.

Ensure doors are shut behind them.

As staff exit the building they must take the following items and give them to the Person in Charge at the assembly point: Staff Register.

The Visitors’ Book.

Mobile Phone Children’s Register The assembly point is outside the main gates on Lawrence Road.

The Person in Charge will telephone the Fire Brigade on 999 (or 112).

The Person in Charge will meet the staff at the assembly point and get a status report on the room registers, call the Staff Register and check the visitors’ book. If anyone is missing they will inform the Fire Brigade immediately upon arrival.

Staff should not re-enter the building until they are told it is safe to do so. In the event of a real emergency, the Person in Charge will close the nursery and contact parents to collect their children.

EYFS Statutory Framework Point 3.55.Providers must take reasonable steps to ensure the safety of children, staff and others on the premises in the case of fire or any other emergency, and must have an emergency evacuation procedure.

Providers must have appropriate fire detection and control equipment (for example, fire alarms, smoke detectors, fire blankets and/or fire extinguishers) which is in working order. Fire exits must be clearly identifiable, and fire doors must be free of obstruction and easily opened from the inside.

Imagine If Trust Registered Charity No.1147780

Review date: June 2016

11.

Fire Safety

We ensure our premises present no risk of fires by ensuring we have the highest possible standard of fire precaution procedures to help us to protect the safety and wellbeing of our children, staff and visitors.

All employees have a duty to take reasonable steps to ensure that they do not place themselves or others at risk of harm.

Staff are expected to co-operate fully in complying with any fire precaution and evacuation procedures.

All employees have a responsibility to make sure they are familiar with the layout of the building, noting where fire exits are and where they lead.

Staff must also ensure the correct use of fire doors, that all fire exits and evacuation routes are clear at all times and that no flammable materials are stored in corridors or on stairs.

A Fire Officer will be appointed and authorised to complete specific duties and any additional fire safety training will be given. Our named fire officer is Paul Edwards.

A nominated member of staff will be responsible for completing a General Fire Assessment each month with the full risk assessment and the results recorded in the Risk Assessment Folder. This person will be Jon McCowen.

The Fire Evacuation Procedure is clearly displayed on the premises.

The Fire Officer is responsible for ensuring the Fire Evacuation Procedure is practised at least every term, the results being recorded in the Fire Drill Report Folder.

All employees will receive training and instruction on all of the fire evacuation procedure during their induction and will be recorded on the Induction Checklist and kept in their personnel file.

All fire exits and emergency routes are to be kept clear at all times. These routes will be properly signed and fitted with relevant standard fire doors.

The premises will have appropriate fire fighting equipment. The fire equipment maintenance will be carried out on an annual basis and records will be kept in the Fire File.

All electrical equipment will be maintained in accordance with the manufacturer’s instructions. Electrical equipment maintenance testing will be carried out on an annual basis and records kept in the Health and Safety File. Any faulty or damaged electrical equipment should be taken out of use until it has been repaired and tested.

All children will take part in fire drills on a termly basis.

For all fire drills the following information will be recorded: • • • •

Date and time of the drill How long it took Whether there were any problems that delayed evacuation Any further action taken to improve the drill procedure.

Imagine If Trust Registered Charity No.1147780

Review date: June 2016

12.

Food & Drink

At Sticky Fingers Nursery we feel that our snack times are an important part of our sessions.

Eating represents a social time for children and adults and helps children to learn about healthy eating. At snack times, we aim to provide nutritious food, which meets the children’s individual dietary needs.

Before a child starts to attend the setting, we find out from parents their children’s dietary needs and preferences, including any allergies. We record information about each child’s dietary needs on the child’s registration record and parents sign the record to signify that it is correct. We regularly consult with parents to ensure our records of their child’s dietary needs, including any allergies, are up to date. Parents sign the updated record to signify that it is correct. We display current information about individual children’s dietary needs so that all staff and volunteers are fully informed about them and we implement systems to ensure that children receive only food and drink which is consistent with their dietary needs and their parents’ wishes.

We provide nutritious food at all snack times, avoiding large quantities of fat, sugar and salt and artificial additives, preservatives and colourings. We also provide a wide range of snacks including foods from different cultures and traditions and require staff to show sensitivity in providing for children’s diets and allergies. Staff don’t see a child’s diet or allergy as a label or make a child feel singled out because of his/her diet or allergy.

We support children to develop good hygiene practices e.g. washing their hands before and after preparing and eating meals.

We organise snack times so that they are social occasions in which children and staff participate and we use meal and snack times to help children to develop independence through making choices, serving food and drink and feeding themselves and we provide children with utensils which are appropriate for their ages and stages of development and which take account of the eating practices in their cultures.

We have fresh water available throughout the day for the children. We inform the children about how and where to obtain the water/milk and they can help themselves at any time.

We have rules about children sharing and swapping their food with one another in order to protect children with food allergies. We are aware that registered providers must notify Ofsted of any food poisoning affecting two or more children. Notification can be made as soon as reasonably practicable, but in any event within 14 days of the incident.

EYFS Statutory Framework Points: 3.47.Where children are provided with meals, snacks and drinks, they must be healthy, balanced and nutritious. Before a child is admitted to the setting the provider must also obtain information about any special dietary requirements, preferences and food allergies that the child has, and any special health requirements. Fresh drinking water must be available and accessible at all times. Providers must record and act on information from parents and carers about a child's dietary needs. 3.48.There must be an area which is adequately equipped to provide healthy meals, snacks and drinks for children as necessary. There must be suitable facilities for the hygienic preparation of food for children, if necessary including suitable sterilisation equipment for babies’ food. Providers must be confident that those responsible for preparing and handling food are competent to do so. In group provision, all staff involved in preparing and handling food must receive training in food hygiene.

Imagine If Trust Registered Charity No.1147780

Review date: June 2016

13.

Health and Hygiene

All toys and equipment are maintained at a high level of hygiene and cleanliness.

Changing stations and eating surfaces are cleaned after every use.

Children will be taught to wash their hands after using the toilet, messy play and before eating. We will set a good example.

There is a no smoking policy in place in the setting.

Soiled or dirty clothes as a result of activities will be soaked and placed in a nappy sack to go setting. We will ensure that all members of staff take all reasonable action to control the spread of infectious diseases and wear protective gloves and clothing where appropriate Children will receive fresh air every day, weather permitting.

We will make every effort to protect children’s clothes from marks and stains such as art materials but this is not always possible. Aprons will be worn during messy activities.

We will ensure all entrances and exits from the building, including fire exits, remain clear at all times.

Food will be stored in a clean kitchen. Risk assessments are undertaken on the storage and preparation of food produce within the setting.

EYFS Statutory Framework Point 3.54.Providers must ensure that their premises, including overall floor space and outdoor spaces, are fit for purpose and suitable for the age of children cared for and the activities provided on the premises. Providers must comply with requirements of health and safety legislation (including fire safety and hygiene requirements).

Imagine If Trust Registered Charity No.1147780

Review date: June 2016

14.

Illness & Medication

Please do not bring your child to our setting if they are showing any signs of illness.

Sick children expose other children, as well as our staff and other parents/carers, to the spread of their illness and require additional care and attention that we are unable to give. More importantly when a child is ill they require the comforts of their own setting and the love and attention of a parent/carer.

Please phone us and let me know if your child will not be attending for their sessions.

If a child is ill while in our care we will phone the parent/guardian to arrange collection of the child. If they are unobtainable we will contact the emergency contacts.

We need to be informed of any illness the child has had while at setting in order to keep an eye on them while they are in our care.

We must have written permission to be able to administer medication to your child on a regular basis or in an emergency. We will not administer any medication that your child has not previously taken or any non-prescribed medication, this is in case of allergic reactions. All medicine will need to be signed in and medicine logs will need to be signed upon collection.

Medicine needs to be in its original packaging with the child's name clearly shown.

If your child requires medication on a regular basis e.g. inhaler, then please make sure that it is with your child at all times, your child will probably be able to administer the inhaler themselves but we will still need a consent form signing. A medication record will be signed by myself each day and will need a quick signature from a parent/carer at collection time.

If our setting is required to close due to an outbreak of severe tummy bug or a notifiable disease we will endeavour to contact you as soon as possible in order for you to make other arrangements.

EYFS Statutory Framework Point 3.44.The provider must promote the good health of children attending the setting. They must have a procedure, discussed with parents and/or carers, for responding to children who are ill or infectious, take necessary steps to prevent the spread of infection, and take appropriate action if children are ill.

Imagine If Trust Registered Charity No.1147780

Review date: June 2016

15.

Lost Child Policy

This is a policy that we are required to have; every safety measure is in place to ensure that this does not happen. While in our setting all doors and outside gates will be secured to prevent a child from leaving without me noticing. While outside our nursery environment all young children will be secured safely in either a pushchair or with reigns and will wear high visibility tabards. Older children will be instructed to walk with us, and all children whether indoors or outdoors will be constantly supervised.

While out and about we will carry an ID band for your child, this will consist of name and our name & our phone number. We will need your permission to carry this.

However in the unlikely event that a child is lost while in our care we will take the following actions in order to find them as quickly as possible; 1.

2.

3.

4.

Brief search of the area Contact emergency services Contact the parent/guardian Continue with the search

We will not at anytime leave the other children in our care unattended.

Advance permission will be sought for organised trips, and we will always ensure that there are an appropriate number of adults present. During daily trips to local areas such as the park we will supervise the children at all times. Young children will be allowed their freedom within enclosed play areas.

EYFS Statutory Framework Point 3.73.Providers must make the following information available to parents and/or carers: ... details of the provider's policies and procedures (all providers except childminders must make copies available on request) including the procedure to be followed in the event of a parent and/or carer failing to collect a child at the appointed time, or in the event of a child going missing at, or away from, the setting.

Imagine If Trust Registered Charity No.1147780

Review date: June 2016

16. Low Grade Incidents Policy This policy has been designed to support the low grade incidents form.

Low grade Incidents forms are to be filled in by staff when the number of existing injuries a child comes in with causes concern or is high in number.

These forms are used to log repeated existing injuries and are to be viewed as a safeguarding tool.

Staff can also log any behaviour or anything a child says that causes concern. Any serious accusations of abuse must be dealt with immediately though.

If the child comes in with a more serious injury the low grade incidents forms may be looked at in considering further action.

The forms are confidential, for the use of playgroup staff only unless the need to take matters further into social services becomes necessary.

If a form is started for a child all staff are to be notified so anyone dealing with the child can add information to the form if necessary.

Any information put on the form needs to be shown to the managers so they can keep an overview of what is happening to any given child.

EYFS Statutory Framework Point 3.50.Providers must ensure there is a first aid box accessible at all times with appropriate content for use with children. Providers must keep a written record of accidents or injuries and first aid treatment. Providers must inform parents and/or carers of any accident or injury sustained by the child on the same day, or as soon as reasonably practicable, of any first aid treatment given.

Imagine If Trust Registered Charity No.1147780

Review date: June 2016

17.

Multicultural Care

“From 1 July 2015 all schools, registered early years childcare providers and registered later years childcare providers (referred to in this advice as ‘childcare providers’) are subject to a duty under section 26 of the Counter-Terrorism and Security Act 2015, in the exercise of their functions, to have “due regard to the need to prevent people from being drawn into terrorism .... Schools and childcare providers can also build pupils’ resilience to radicalisation by promoting fundamental British values and enabling them to challenge extremist views.”

At Sticky Fingers Day Nursery we are welcoming and accepting of the culture, beliefs and traditions of everyone who accesses our service. We are aware that the community is built up of families from many different cultures. Activities, experiences and opportunities will reflect this knowledge and promote positive relationships between cultures.

In line with the above guidance, we will “actively promote the fundamental British values of democracy, the rule of law, individual liberty, and mutual respect and tolerance of those with different faiths and beliefs.”

For families who have a first language other than English, we value the contribution their culture and language offers and we work in partnership with parents to ensure the medical, cultural and dietary needs of the children are met.

We help children learn about a range of food, cultural approaches to meal times and to respect the differences among them.

Included in our welcome pack is a list of multicultural festivals and events that will be included in the activities for that time period.

We will Safeguard the Children within our care, in line with the Protect Duty, by closely monitoring the attendance of children, supporting those with repeated absences and investigating reasons behind repeated and prolonged absences. We will refer any concerns we may have regarding the wellbeing of our children in relation of any of the above situations to Careline and, where appropriate, Ofsted.

EYFS Statutory Framework – Understanding the World - People and communities: children talk about past and present events in their own lives and in the lives of family members. They know that other children don’t always enjoy the same things, and are sensitive to this. They know about similarities and differences between themselves and others, and among families, communities and traditions.

Imagine If Trust Registered Charity No.1147780

Review date: June 2016

18.

Nappies & Potty Training

We are happy to accept toddlers and children in nappies. We will need you to provide us with the following: • •

Nappies Any cream that you use on your child

We will provide a changing area, which will be wiped over with disinfectant between each use and nappy sacks for the disposal of used nappies. We will always wash our hands thoroughly before and after changing your child’s nappy to reduce the risk of cross contamination and to aid infection control.

Due to the cost, chemical and environmental benefits of cloth nappies, we are happy to take a child in real/cloth nappies. Please ensure that you provide us with a tote bag or disinfectant bucket depending on the type of cloth nappy that you use. We will store the used nappies safely, and out of the sight and reach of children, ready for you to collect at the end of the day.

We will change your child regularly and immediately if they have soiled a nappy.

We believe that changing a nappy should provide lots of opportunity to communicate with your child and as their understanding grows provide time to discuss basic hygiene issues, preparing them for potty training. (Examples of this can be found in the EYFS).

Disposable aprons and gloves will be worn for nappy changing and we will change nappies in our designated changing area. Wet and soiled nappies will be placed in a nappy bag and into a bin. This bin will be emptied throughout the day and placed in an outdoor bin in accordance with the NDNA Nursery Manager's Guide to Infection Control. (http://www.ndna.org.uk/Resources) When your child starts to show signs that they are becoming aware of their bodily functions we will arrange a convenient time to meet with you and discuss your plans on potty/toilet training your child. It is unusual for a child to be ready to be potty trained much before their second birthday and for some children it can be a lot later.

Please do not be concerned if your child shows no signs of being ready yet. It is very important that we work together to potty train your child and pick a suitable time to do it, when we can both dedicate time. If we start the training and your child is not ready then we can stop and start again when they are. Some children take to potty training overnight for some it is a longer process, the most important thing is that we work together to give your child the support and reassurance they need during this period. we will provide you with daily feedback on how we are progressing with the training.

Imagine If Trust Registered Charity No.1147780

Review date: June 2016

In order to help your child become independent in going to the toilet we can provide the following equipment: • • • • • • • •

Potties Toilet trainer seat Child height toilets Steps for the wash basin Potty training colouring sheets Wetting Dolls Books and videos on potty training Trainer pants

Please let us know if you wish to discuss your child’s potty training. We found the following website useful: www.pottytrainingtips.com

EYFS Statutory Framework Point 3.60.Providers must ensure there is an adequate number of toilets and hand basins available. Except in childminding settings, there should usually be separate toilet facilities for adults. Providers must ensure there are suitable hygienic changing facilities for changing any children who are in nappies and providers should ensure that an adequate supply of clean bedding, towels, spare clothes and any other necessary items is always available.

Imagine If Trust Registered Charity No.1147780

Review date: June 2016

19.

Observations & Assessment

We will regularly carry out observations on the children in our care in order to assess their development and inform future planning. This will allow the parents/carers to receive the best quality of information regarding their children's progress. It will also allow us the insight needed to provide activities that are best suited to each child.

Observations will be based on the EYFS and will incorporate evidence of our comments in the form of photos, artwork and so on.

All of this information, in the form of a Learning Journey, will be shared with the parents on a regular basis and diaries of activities will be sent setting on a daily basis. A progress review sheet will be sent setting on a termly basis. Parents/carers will be asked to provide feedback on the progress review sheet which we will require you to add to in order for us to work together to support the child’s learning and development. These files will be yours to keep once your child finishes with us.

EYFS Statutory Framework Point 2.1. Assessment plays an important part in helping parents, carers and practitioners to recognise children’s progress, understand their needs, and to plan activities and support. Ongoing assessment (also known as formative assessment) is an integral part of the learning and development process.

It involves practitioners observing children to understand their level of achievement, interests and learning styles, and to then shape learning experiences for each child reflecting those observations. In their interactions with children, practitioners should respond to their own day-to-day observations about children’s progress and observations that parents and carers share.

Imagine If Trust Registered Charity No.1147780

Review date: June 2016

20.

Outings

As part of their learning and development, children at the nursery undertake a range of local outings including walks and visits etc. off the premises. Permission will be sought for your child to be included in such outings. Outings and visits are planned to complement and enhance the learning opportunities inside the nursery environment and extend play opportunities for children.

Outings are an added danger for all concerned and extra care and vigilance is needed by all. All outings must be carefully planned and the following policy fulfilled exactly.

Prior to the Outing • Risk Assessment. Children must be kept safe on outings and the setting must assess the risks or hazards which may arise for the children and must identify the steps to be taken to remove, minimise and manage those risks and hazards. For new planned outings into the wider community, a member of staff must do a written risk assessment beforehand and discuss the assessment with the Health and Safety Officer before the outing goes ahead. Existing risk assessments must be updated at least once a year to identify any new risks or hazards. For spontaneous outings within the local neighbourhood, a written risk assessment is not required; however the members of staff must still assess the risks or hazards that may arise for the children.

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Plan Ahead! For planned outings written permission will always be obtained from parents before taking children on trips. All outings must be written in the diary. This will ensure nothing else is planned during this time ensuring full adult staff availability.

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Adult Ratio. The following adult ratios must be adhered to:  

1:2 1:3

if holding hands with an adult if one child is in a pushchair

This may mean that volunteers may need to be called upon such as parents and it is the responsibility of the group organiser to enlist this help.

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Responsible Person. A minimum of two staff members, one of which should be a senior member of staff, must accompany all outings. If this is not possible due to staff shortages, etc., then the outing must be cancelled.

The Outing: • Registers. The registers must be checked before an outing. Always count the children and tick their names in the register to ensure everyone present is included and no-one is left behind.

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Preparation. All children must be suitably dressed for an outing; if this is not possible then the outing must be cancelled. Pushchairs must be allocated to as many adults as possible, this will allow two children (one on each side of the pushchair) to make up a 1:3 ratio. Adults must be totally responsible for the

Imagine If Trust Registered Charity No.1147780

Review date: June 2016

assigned children for the whole duration of the outing. This will allow management to determine who is responsible for each child’s welfare.

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Outward Journey. This must be at a child’s pace and performed in a safe manner. Ensure there an adult at the back and another at the front, keeping a close distance between the beginning and end of the group to and from the destination. When walking to and from event, keep together and remember other members of public will need to use the path.

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First Aid. Carry a first aid box and inside the lid have important telephone numbers, nursery, local police, etc., and company mobile phone.

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Refreshments. If necessary pack a bag with refreshments for the children.

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Consent Slips. Ensure you take the consent slips, containing the emergency contact details and consent to medical treatment for each child on the trip.

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Medication. Ensure you have medication with you for children who may require it, e.g., inhalers.

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Constant Checking. Children must be counted at regular intervals during the outing and especially when: o o o o o

Leaving nursery.

Arriving at proposed area.

During time at proposed area.

When leaving proposed area.

Arriving back at nursery.

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Return Journey. This must be performed in the same safe manner as the outward-bound journey. Make sure you return to the nursery by the time stated.

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Incident. Any mistakes/incidences during the time of the outing must be reported to the Person in Charge immediately, so appropriate action can be taken.

It is very important to follow the above rules for the safety and welfare of the children and staff. Failure to comply with the above procedure is a serious matter and will be dealt with in accordance with the Company’s disciplinary procedure.

All staff are expected to attend outings as representatives of the setting and therefore fulfil their job description by providing a good educational experience within the local community.

EYFS Statutory Framework Point 3.65.Children must be kept safe while on outings.

Providers must assess the risks or hazards which may arise for the children, and must identify the steps to be taken to remove, minimise and manage those risks and hazards. The assessment must include consideration of adult to child ratios. The risk assessment does not necessarily need to be in writing; this is for providers to judge .

Imagine If Trust Registered Charity No.1147780

Review date: June 2016

21.

Privacy, Confidentiality & Data Protection

Individual children will not be discussed with anyone apart from the parents/carers.

As a registered Nursery we can guarantee that any information about parents/carers and their child will be kept strictly confidential and will not be passed on to anyone without your permission.

Under the National Standards of Child Care, information and records are a necessary part of operating a Day Nursery and we will ensure that all children’s information is kept locked away at all times and only brought out when necessary. Parents/carers will have access to any information regarding their child but not regarding any other child in our care.

If we suspect that any child/ren in our care are being abused then our safeguarding children policy will overwrite the above and all the necessary information will be passed to the authorities immediately.

If you consent to photographs being taken of your children we will need the relevant permission form signed.

Photos will not be used for advertising, the internet or any other form of public access unless previously agreed with yourselves.

In line with the EYFS we are required to observe and record your child’s development and produce evidence to this effect. Photos are the clearest way of recording the children’s participation in activities.

The photos will also be used for documents such as the child’s record book and private display purposes such as the notice board and wall displays.

ICT also plays an ever growing part in children’s education, therefore older children will be encouraged to use cameras to take their own photos.

If you have any issues you would like to discuss regarding this policy please do not hesitate to talk to us

EYFS Statutory Framework Point 3.69.Records must be easily accessible and available (with prior agreement from Ofsted or the childminder agency with which they are registered, these may be kept securely off the premises). Confidential information and records about staff and children must be held securely and only accessible and available to those who have a right or professional need to see them.

Providers must be aware of their responsibilities under the Data Protection Act (DPA) 1998 and where relevant the Freedom of Information Act 2000..

Imagine If Trust Registered Charity No.1147780

Review date: June 2016

22.

Safer Recruitment Policy

We are keen to ensure that we are able to offer the highest level of care possible to the children who attend our nursery, enabling them to Love, Laugh and Learn. In order for this to be possible we are aware that it is important that our staff are suitably qualified and vetted. To ensure this is the case we will:

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Ensure that vacant posts are advertised appropriately, clearly outline required skills and qualifications

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Ensure that clearly outline the roles and responsibilities of each staff member in their job description

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Ensure that no member of staff is treated unfairly on any grounds including race, religion, gender, sexual orientation, ethnic origin, marital status, disability or age

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Ensure that every staff member is appropriately vetted and checked by the DBS (disclosure and barring service) and that these checks are kept up to date

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Ensure that every staff member holds a full and satisfactory enhanced DBS check

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Ensure that staff qualifications are monitored and in line with the guidance set out in the EYFS statutory framework

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Ensure that we meet our commitments to safeguarding and promoting the welfare of the children in our care through carrying out all necessary preemployment checks

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Ensure that references of every staff member are checked before job offers are made

NB All appointments are subject to a three month probationary period during which the notice period to terminate employment for whatever reason, by either the employee or the Nursery, is one week. The Nursery’s disciplinary procedures do not apply during this probationary period. The Nursery reserves the right to extend the probationary period should it deem this necessary.

EFYS Statutory Framework Point 3.20 ...Providers must ensure that all staff receive induction training to help them understand their roles and responsibilities. Induction training must include information about emergency evacuation procedures, safeguarding, child protection, the provider’s equality policy, and health and safety issues....

Imagine If Trust Registered Charity No.1147780

Review date: June 2016

23.

Safeguarding Children

Our Safeguarding Officer is Claire Bowers. In her absence, Safeguarding issues will be dealt with by Jon McCowen and Jemma Orange.

As a registered nursery we have a duty to be aware that abuse in all forms takes place in our society. We are committed to creating an environment in which children are safe from abuse. Members of staff and volunteers who have access to children in our care have been thoroughly checked and they have provided proof of identity and had an enhanced DBS. New members of staff are encouraged to sign up to the new DBS update service. Only members of staff and volunteers with full DBS checks will have electronic passes to access the Nursery. Details of these people are kept on file and can be accessed should you wish to see them.

We work in accordance with the Liverpool Safeguarding Children Guidance for Childcare Providers and adhere to Liverpool Safeguarding Children Board Advice at all times. We have received training in the area of safeguarding children including multicultural aspects of this subject. The child's protection will be prioritised at all times whilst in our care.

We are aware of behavioural and physical signs of abuse and should we have any fears regarding a child’s welfare then we will discuss this with the parents/carers.

Any suspicions of abuse will be monitored using our Low Grade Incident Form and our staff are aware of procedures for contacting Careline, the LADO - where an allegation has been made against at member of staff, and Ofsted. We are familiar with the EHAT process and the levels of need. We ensure confidentiality is maintained at all times.

If your child arrives with an existing injury then we are required to make a record of the injury by filling in an existing injury form and asking you to sign it. If your child has an accident whilst they are in our care we will also record this in our accident book and a copy will be given to you, which will require your signature. If the accident is serious we will immediately contact you and make arrangements to meet at the local hospital.

If any allegations of abuse are made about our staff or volunteers who have access to a child whilst in our care then we will inform the parent/carer of the child, the LADO, OFSTED, social services and possibly the police of such allegations. We may ask the parent/carer to remove the child from our care until the situation is resolved and the member of staff will be suspended whilst allegations are dealt with.

Any form of abuse that arises between the children in our care such as bullying will be dealt with immediately. If it continues we will discuss this issue with the parents/carers of the child in order to resolve the situation.

In addition to our own Safeguarding Policy, Sticky Fingers Day Nursery adopts the child safeguarding policy of Imagine If Trust, should you wish to access a full copy please contact a member of staff.

Imagine If Trust Registered Charity No.1147780

Review date: June 2016

EYFS Statutory Framework Point 3.4. Providers must be alert to any issues for concern in the child’s life at setting or elsewhere. Providers must have and implement a policy, and procedures, to safeguard children. These should be in line with the guidance and procedures of the relevant Local Safeguarding Children Board (LSCB). The safeguarding policy and procedures must include an explanation of the action to be taken in the event of an allegation being made against a member of staff, and cover the use of mobile phones and cameras in the setting.

Imagine If Trust Registered Charity No.1147780

Review date: June 2016

24.

Safety

Children in our care will be supervised within our sight and hearing respecting older children’s need for privacy, the activity being undertaken, their age and ability.

We believe that the safety of children is of paramount importance and we make sure that our setting is a safe and healthy place for your child to come to, if we take the children out we will ensure that they are safe at all times. We commit that: • • • • • • • • • • • • • • • • • • • • •

Risk assessments will be regularly carried out on our setting and the equipment used, both indoor and outside.

All the plug sockets in our setting are covered with safety covers A first aid box is available and restocked after every use Smoke alarms are fitted and are checked regularly A fire blanket is situated in the kitchen and checked once a year Fire drills are practised once a term with all children All wires and leads are kept out of reach Safety gates are fitted to the stairs The main door is fitted with a mag lock at all times The children will be fully supervised when playing in the garden Children are not allowed in the kitchen unless participating in an activity such as cooking for which they will be supervised.

All equipment is regularly checked for cleanliness and safety and any dangerous items are repaired or discarded An accident book is kept on the premises Sleeping children are checked on regularly A daily cleaning routine is in place, which will involve older children or be completed once children have gone home Outside play is constantly supervised All windows are secured so that children cannot climb through them.

Appropriate equipment will be used when going out, such as pushchairs, reigns and high visibility jackets to ensure safety We will carry our mobile phone at all times to when outside of the setting to enable parents to make contact and for us to be able to contact emergency services if the need arises We will not go above our registered number of children and will ensure we are always within our ratios Imagine If Trust has full Public Liability Insurance and other relevant insurance and registrations.

EYFS Statutory Framework Points 3.54.Providers must ensure that their premises, including overall floor space and outdoor spaces, are fit for purpose and suitable for the age of children cared for and the activities provided on the premises. Providers must comply with requirements of health and safety legislation (including fire safety and hygiene requirements). 3.55.Providers must take reasonable steps to ensure the safety of children, staff and others on the premises in the case of fire or any other emergency, and must have an emergency evacuation procedure.

Providers must have appropriate fire detection and control equipment (for example, fire alarms, smoke detectors, fire blankets and/or fire extinguishers) which is in working order. Fire exits must be clearly identifiable, and fire doors must be free of obstruction and easily opened from the inside.

Imagine If Trust Registered Charity No.1147780

Review date: June 2016

25.

Scald Prevention

We will always keep hot foods and hot liquids away from the edge of tables or work surfaces. We will not consume hot drinks when working with the children in our care.

If we are holding anything that is hot we will keep it away from your child and we will not hold your child at the same time.

When we are cooking in the kitchen the children will either be involved in the activity or younger children will be put in the highchair, bouncy chair or any other equipment we have to allow them to be in our sight and safe while we am cooking.

There is a stair gate on the kitchen door to prevent children from accessing the kitchen unsupervised.

When cooking, pan handles will be turned towards the back of the stove to prevent them from being pulled over.

No cords to electrical appliances will be left dangling.

Whilst your child is in our care their safety will never be put at risk. We will also use these times to discuss safety issues with older children.

EYFS Statutory Framework Point 3.54.Providers must ensure that their premises, including overall floor space and outdoor spaces, are fit for purpose and suitable for the age of children cared for and the activities provided on the premises. Providers must comply with requirements of health and safety legislation (including fire safety and hygiene requirements).

Imagine If Trust Registered Charity No.1147780

Review date: June 2016

26.

Sleeping Routines

We will discuss with you in detail the sleep routines you have established for your baby and how we can best accommodate them into our own routine and working day. These discussions will need to be on going as the sleep needs of your baby will change as s/he grows and develops.

As a busy parent/carer you too need your sleep so it is vital that we work in partnership with you to provide a sleep routine for your child that fits your requirements. We will need to know how many naps your child normally has, for how long and at what times during the day.

It would be helpful if you could consider the following points: • When is the latest we can let your child sleep until without it affecting their night time routine?

• Do you want us to wake your baby after a certain length of time or can we let him/her sleep on?

• What routine do you have to settle your child • Do they have a dummy or comforter • Where does your baby prefer to sleep?

Children will have access to a quiet area within our room for rest and sleep and will be able to use sleep roll mats to do so.

We will regularly check your baby when s/he is sleeping. We will record these and the total time slept on the record sheet.

If you ever have any concerns over your child’s sleeping routine please do discuss them with me and we can make arrangements to change times etc if necessary.

EYFS Statutory Framework Point 3.59 Sleeping children must be frequently checked.

Except in childminding settings, there should be a separate baby room for children under the age of two. However, providers must ensure that children in a baby room have contact with older children and are moved into the older age group when appropriate.

Imagine If Trust Registered Charity No.1147780

Review date: June 2016

27.

Smoking, Drugs & Alcohol

Smoking is not permitted on the premises; indoors or outdoors. No members of our staff smoke whilst on the premises.

Children will be taught the risks & consequences of smoking and we will endeavour to keep them away from smoky environments, this is now a lot easier due to the smoking legislations for public places.

As an Ofsted registered Nursery we will have sole responsibility for your child whilst they are in our care. It is vital that we are alert to any dangers and are able to protect him/her. In order to do this effectively we must not be under the influence of alcohol or any form of drugs (including some prescription medication) If we are prescribed medication, other than routine antibiotics we must seek medical advice to help us make a decision as to whether we can continue to work whilst taking them. We will not drink any alcohol during working hours or immediately before.

If you have been drinking, perhaps a work leaving do, Christmas party or whilst entertaining clients we would prefer if you arranged for another responsible adult to collect your child, especially if you plan to drive setting. Alternatively you may call us and we can delay the pick up time if possible.

Drugs and alcohol are now more readily available to younger children. If we have any concerns that your child may be drinking alcohol, taking drugs or smoking we will discuss the matter with you immediately.

We will then work with you to support your child, however we reserve the right to terminate our contract with immediate effect if we are concerned that your child’s behaviour due to drugs/alcohol may be putting the other minded children at risk.

If you have any concerns or questions regarding this matter please do not hesitate to contact us.

EYFS Statutory Framework Points 3.56.Providers must not allow smoking in or on the premises when children are present or about to be present. 3.19.Practitioners must not be under the influence of alcohol or any other substance which may affect their ability to care for children. If practitioners are taking medication which may affect their ability to care for children, those practitioners should seek medical advice. Providers must ensure that those practitioners only work directly with children if medical advice confirms that the medication is unlikely to impair that staff member’s ability to look after children properly. Staff medication on the premises must be securely stored, and out of reach of children, at all times.

Imagine If Trust Registered Charity No.1147780

Review date: June 2016

28.

Special Educational Needs

We provide an environment in which all children, including those with special educational needs and disabilities, are supported to reach their full potential.

We have regard for the DfES Special Educational Needs and Disability Code of Practice (2014). We ensure our provision is inclusive to all children with special educational needs/disabilities and can investigate the possibility of providing 1:1 practitioners when funding is available, to help support parents and children with special educational needs/disabilities. We work closely with parents of children with SEN/disabilities to create and maintain a positive partnership and ensure that parents are informed at all stages of the assessment, planning, provision and review of their children’s education whilst providing parents with information on sources of independent advice and support. We also work closely with other professionals and settings involved with the children.

We identify specific needs of children with special educational needs/disabilities and meet those needs through a range of strategies and we work in partnership with parents and other agencies in meeting individual children’s needs. We monitor and review our practice and provision and if necessary make adjustments.

We designate a member of staff to be the Special Educational Needs Co-ordinator (SENCO) and give his/her name to the parents. Our SENCO is Jon McCowen.

We provide a broad, balanced and differentiated curriculum for all children with SEN/disabilities; a curriculum to meet individual needs and abilities. We use a system of planning, implementing, monitoring, evaluating and reviewing Individual Education Plans ( IEP’s ) for children with SEN/disabilities and will work closely with parents/carers and professionals to implement EHCPs (Education, Health and Care Plans) when required. We will keep all information gathered on the children in our care strictly confidential.

We raise awareness of any specialism the setting has to offer, e.g., Makaton trained staff.

EYFS Statutory Framework Point 3.67.Providers must have arrangements in place to support children with SEN or disabilities. Maintained nursery schools and other providers who are funded by the local authority to deliver early education places must have regard to the Special Educational Needs (SEN) Code of Practice32.

Maintained nursery schools must identify a member of staff to act as Special Educational Needs Co-ordinator33 and other providers (in group provision) are expected to identify a SENCO.

Imagine If Trust Registered Charity No.1147780

Review date: June 2016

29.

Supervision Policy

We are keen to ensure that we are able to offer the highest level of care possible to the children who attend our nursery, enabling them to Love, Laugh and Learn. In order for this to be possible we are aware that it is important that our staff are supervised and appraised.

Supervision meetings will take place on a termly basis and are an opportunity for a two way discussion between the nursery practitioner and management team. For these meetings to be successful we would encourage nursery practitioners to come prepared to discuss anything that may be concerning them and to present any ideas that they might have.

The aim of supervision meetings will be to: •

Discuss staff performance

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Discuss the children with in staff member’s key group regarding progress, achievements and wellbeing.

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Identify any needs of children in staff member’s keep group.

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Discuss any staff shortcomings and ways to address/improve these

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Discuss and agree targets for improving the care provided and allowing opportunities for self improvement, growth and continued professional development

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Identify timescales for agreed targets

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Discuss and monitor previously set targets

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Identify training needs

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Discuss enjoyment of role in general

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Identify ways for staff member to progress within their career

During supervision meetings, the line manager will make notes to create a written record of the meeting. These records will be kept strictly confidential inline with our Confidentiality Policy.

EYFS Link 3.19 Providers must put appropriate arrangements in place for the supervision of staff who have contact with children and families. Effective supervision provides support, coaching and training for the practitioner and promotes the interests of children. Supervision should foster a culture of mutual support, teamwork and continuous improvement which encourages the confidential discussion of sensitive issues. 3.20 Supervision should provide opportunities for staff to: discuss any issues – (concerning children’s development or well-being), identify

Imagine If Trust Registered Charity No.1147780

Review date: June 2016

solutions to address issues as they arise and receive coaching to improve their personal effectiveness.

30.

Whistle Blowing Policy

We want to ensure that your child is cared for correctly and that you are confident in our abilities. It is therefore vital that we have a transparent culture within our childcare setting where everyone feels able to raise any concerns they may have.

If a colleague/other professional has any concerns regarding the way children are being cared for, concerns regarding the practice of myself or any other assistant then they must report them.

All concerns raised will be taken seriously and fully investigated.

If a colleague/other professional feels unable to discuss the matter with us then they should refer the matter to Ofsted directly If an allegation is made against a member of staff, the LADO will be contacted and the member of staff will be suspended until the allegation has been dealt with.

Parents are encouraged to discuss any concerns they may have regarding their child’s care with us. Alternatively they are able to discuss them with Ofsted. Please see Parents complaint policy.

Managing Allegations If anyone makes an allegation of abuse against a member of our staff, Claire Bowers (CB) will be informed immediately and will contact the LADO (Local Authority Designated Officer) They will assess whether the allegation reaches the threshold for referral to Police/Children’s Social Services and advise accordingly regarding further action to be taken in respect of the child and the member of staff.

CB will complete an incident form containing factual information of the allegation.

CB will not discuss the allegation with the member of staff concerned, unless advised to do so by Children’s Social Services.

All staff need to be aware that it is a disciplinary offence not to report concerns about the conduct of a colleague that could place a child at risk. When in doubt – consult.

If Children’s Social Services and/or the police decide to carry out an investigation, it may be possible that we will be advised to suspend the member of staff, whilst

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Review date: June 2016

enquiries are carried out. At this point, we will refer to Imagine If's Disciplinary Procedure.

We will not carry out an investigation ourselves unless Children’s Social Services and the Police decide it is not appropriate for them to do so. We understand that Ofsted may wish to undertake further investigations.

EYFS Statutory Framework Point 3.8 Registered providers must inform Ofsted or their childminder agency of any allegations of serious harm or abuse by any person living, working, or looking after children at the premises (whether the allegations relate to harm or abuse committed on the premises or elsewhere). Registered providers must also notify Ofsted or their childminder agency of the action taken in respect of the allegations. These notifications must be made as soon as is reasonably practicable, but at the latest within 14 days of the allegations being made. A registered provider who, without reasonable excuse, fails to comply with this requirement, commits an offence.

Imagine If Trust Registered Charity No.1147780

Review date: June 2016

31.

Working in Partnership with Parents

As a Registered Nursery we aim to work in partnership with parents as we feel this will have a positive impact on your child’s development and learning, we hope to form good relationships with parents/carers so that information regarding the children can be exchanged easily.

Communication is the key to providing each individual child with the nurturing and support they need. Parents/carers are welcome to phone during our opening hours and any problems or questions can be discussed.

Please remember our first responsibility is to the children in our care, therefore if we are busy an appointment can be made for discussions. Phone calls will be answered if possible, if not a message can be left and calls will be returned as soon as possible.

We acknowledge the fact that the parent/carer is the child's main carer and we respect the fact that every family is unique in their own policies, traditions and customs and these will be respected and adhered too.

Parents/carers will receive a daily record book detailing their child's activities, behaviour, meals and other information for that day. This allows parents/carers to keep informed of their child's care. Communication books are also available for your child to take setting each day to enable any comments to be written down by either you or ourselves. This allows information to be given and received easily.

Parents/carers are welcome to stay with their child when dropping them off or picking them up, please remember however it can be upsetting for the child if saying goodbye is prolonged for too long.

At the entrance to our room we have a special area for parents where discussions can take place and information can be obtained.

EYFS Statutory Framework Point 3.68.Providers must maintain records and obtain and share information (with parents and carers, other professionals working with the child, the police, social services and Ofsted or the childminder agency with which they are registered, as appropriate) to ensure the safe and efficient management of the setting, and to help ensure the needs of all children are met. Providers must enable a regular two-way flow of information with parents and/or carers, and between providers, if a child is attending more than one setting. If requested, providers should incorporate parents’ and/or carers’ comments into children’s records.

Imagine If Trust Registered Charity No.1147780