IHSCM National Conference
09:00 AM - 16:00 PM
17th October 2024
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Reasons to attend 6
Attending the Institute of Health and Social Care Management (IHSCM) National Conference 2024 can be incredibly beneficial for several reasons:
1
Networking Opportunities: You’ll have the chance to connect with key leaders, opinion formers, and innovators in the health and social care sector. This can open doors to new collaborations and professional relationships.
2.
Learning and Development: The conference will feature a variety of sessions and workshops focused on the latest trends, challenges, and solutions in health and social care. This is a great opportunity to gain new insights and practical knowledge that you can apply in your role
3.
Special Interest Groups: We are known for our Special Interest Groups and Social Care Innovators These groups are passionate about driving forward real change in health and social care, and being part of this community can be both inspiring and motivating
Celebration of Achievements: The conference is a celebration of the hard work and achievements of health and social care professionals It’s a chance to reflect on the progress made and to recognise contributions.
5.
4. High Performance Leadership Training: We are famous for our leadership training programs. Attending the conference can provide you with access to these resources, helping you to develop your leadership skills and become a more effective leader.
CPD Accredited: earn CPD points for attending sessions, see page 13 for more information
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Member FREE
IHSCM Membership Number required when registering
Stages
Early Bird Sessions
9:00AM Welcome
Jon Wilks, CEO, IHSCM.
9:05AM ‘How To’ Manage Up
Jon Wilks, CEO, IHSCM, has various insights on leadership and management. Using scenarios, Jon will discuss goals, giving and recieving feedback, personal wellbeing and balancing professional responsibiltiies, and leadership styles to help you understand different approachies and how to adapt based on the situation to work with people effectively.
9:35AM Keynote interview with Dr Amanda Begley, Executive Director of Digital and Transformation, Health Innovation Network, South London. Amanda will be interviewed by IHSCM CEO Jon Wilks on NHS and social care innovation adoption.
Leadership Stage
0AMKeynote:CareerPathways: neyFromCareProfessionalto steredManager
aBennett,RegisteredManager,PremierCommunity nSueJonesIHSCMDirectorforSocialCarefora echatabouthercareerincareandherjourneyfrom professionaltoaregisteredmanager.
10:25AMCompassionateLeadership
JonWilks,CEO,HISCM. Thisisansnapshotversionofour1-hourlongIHSCMHighPerformanceLeadershipWorkshopSerieson CompassionateLeadership,deliveredbyJonWilks,CEO, IHSCM.ThissessionwilladdressProfessorMichaelWest’s 4stagesofcompassion,livedexperiencesandbest practiceexamples. 10:00AM11:10AM 11:10AM 20min. Coffee Break
Leadership Stage
11:30AM12:35PM
0AM Round Table: How to address erperformance
A scenarios-based session which show cases best practice on performance management, critical conversations i.e. disciplinary, calling out and offering support.
Meet the panel:
Sonia Rai, Director & Founder Nectar HR Sue Jones, Director Social Care, IHSCM
12:15PM Experience of leading cultural change - lessons learned
Melissa McLaughlin, CMgr, Deputy Head of School & Principle Lecturer, Mental Health First Aider (MHFA) and Designated Safeguarding Lead, School of Health & Care Management at Arden University, will join us to provide insights from her own leadership practice and experience in organisational psychology. Learn more about why your approach to organisational change could make or break the ability to deliver change successfully. Hear examples from practice of how to handle organisational change in a positive way to improve outcomes.
12:35PM 50min. Lunch Break
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13:25PM14:10PM
Leadership Stage
13:25PMContexts&Complexities–LeadershipinICSs
LisaKnight,HeadofCentreforManagementDevelopment& Innovation(CMDI)atLiverpoolJohnMooresUniversityand Non-ExecutiveDirectoratMersey&WestLancsNHSTrustwill joinustoprovideinsightsintoleadershipwithinIntegrated CareSystems.
Participantswillexplorethecomplexitiesofleadinginhealth& socialcareenvironments&strategiestoenhancecollaboration &innovation.
Learningoutcomes:
Developanunderstandingofthekeyelementsofeffective leadershipwithinIntegratedCareSystems(ICS) ·Understandpotentialchallengesandstrategiesforleading acrosshealthandsocialcaresystemstodrivesystem-wide innovationandimprovement.
13:50PMTheOrange7thHat
TomBell,Founder&DirectorofCormetisConsulting Thissessionwillintroduceyoutoethicaldecision-makingin leadershipandEdwarddeBono’sSixThinkingHatsconcept. Learningoutcomes:
Understandthevalueofapplyingspecificlensestoview situationsandaiddecision-making, 1 LearnwhenandhowtousetheOrange7thHatofEthics.2.
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14:15PM15:00PM
Leadership Stage
14:15PM Experience the transformational power of being heard.
Join Kristi Adams, Founder, Attigo Coaching and Development Ltd for a live, unscripted coaching demonstration and experience the transformational power of being heard!
“Join us for a live, unscripted coaching demonstration.”
Kristi is the Founder of Attigo Coaching and Development and is a CPD accredited coach specialising in healthcare leadership. Kristi holds a PCC credential with the ICF (The International Coaching Federation), is a Neuro-Linguistic Programming Practitioner and DISC Practitioner. Kristi’s career in healthcare is a result of her being a young carer for her dad since she was seven. The NHS became her safe place and is an institution she cherishes hugely. Kristi founded her values-based coaching and training organisation in 2015, having worked in and around the NHS in various leadership roles, for 15 years. Kristi coaches clinical and non-clinical leaders across the NHS, social care and community and voluntary sector, providing them with much needed time and space to pause, reflect and plan.
15:00PM 10min. Coffee Break
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15:10PM15:55PM
Leadership Stage
15:10PM Round Table: People Plan next steps for workforce development
This round table discussion will cover making a career in care aspirational for care businesses to attract and retain care professionals.
This session will be hosted by Sue Jones, Director Social Care, IHSCM and discuss what practical steps care businesses can take to create their own workforce development plan, which will include best practice.
We will also discuss a Workforce Development Program that the IHSCM will be launching in 2025.
Meet the panel:
Palvi Dodhia, Co-founder, COO & Director, Serene Care Ltd
Jasmeet Rai, Social Care Consultant
Operational Management Stage
10:00AM11:10AM
10:00AM Keynote: Don’t be a boiled frog! Beating Burnout during winter pressures
Julie Luscombe, People Like Me Coaching and Training Consultancy
If you’re feeling overwhelmed, have too much to do and not enough time to do it, you’re not alone. The last few years have placed more demands on us all at work and home. Sometimes it can feel as if we are working harder and harder just to catch up with ourselves. Winter pressures add an extra burden of work leaving us feeling as if we may be moving towards burnout. The boiling frog anecdote is often used as an analogy for the workplace phenomenon of burnout. This session uses that analogy to make sense of the burnout experience using recent research and offers an introduction to practical strategies to support managers and leaders to manage the water temperature at work and keep themselves well. The tools can be used at home and work and put in place immediately so that you start to feel like yourself again.
10:25AM
Empowerment Through Coaching
Prof (Hon) Dr Maria Kordowicz, is a Chartered Psychologist, a scholar of health management and organisation, and Director, ResPeo will present how coaching techniques can be used by health and social care managers to empower their teams, focusing on tools like active listening, goal-setting, and feedback. The opportunities and limitations of coaching will be explored.
At the end of this session you will:
· Understand key coaching techniques to effectively empower & support teams
·Identify aspects of coaching which can benefit you as an individual in your professional life
·Assess the opportunities & limitations of work-based coaching in H&S care
10:50AM Winter Pressures
Sarah Wilson, Accredited Leadership Coach and Director, Coastal Coaching Sussex Ltd. will help you discover how resilience, stress management, and effective communication play a crucial role for teams. By the end of the session, you will: Understand the importance of emotional intelligence in pre-empting issues Have tools to create a list of things that would help in challenging moments Collate ideas to improve Winter planning and how they best prepare themselves, staff, clients and the business for Winter Pressures
11:10AM 20min. Coffee Break
Operational Management Stage
11:30AM Round Table:
11:30AM12:35PM
How EDI-Training can Positively Support the Role of Carers
Join Jacqui Finn and Ralph Page from TuVida, and Mike Parish, Co-Founder of the LGBT+ Dementia Advisory Group as they discuss the importance of EDI training, how and why Ralph developed and funded this training. Mike will then talk about his lived testimony as a carer for his late husband, Tom, and how the training could have supported him as a carer and client of services like TuVida. Jacqui will then discuss how this training can be upscaled, followed by a roundtable style Q&A with Jacqui, Ralph and Mike, hosted by Jon Wilks and participants from the audience.
12:15PM Understanding critical incidents through human
factors: a worked example
Paul Greig, Consultant Anaesthetist, Guy's and St Thomas' NHS Foundation Trust, Senior Clinical Research Fellow, Nuffield Department of Clinical Neurosciences, University of Oxford.
This session will go through a real-life critical incident, and demonstrate how understanding of human factors can lead to richer and more productive recommendations. We will take a systems-focused approach to the incident to draw out contributory factors. We will then consider recommendations we might make to prevent recurrence and compare with the organisation’s response.
In this session you will learn:
-how to complete a fishbone diagram to understand contributing factors to this incident
-how to compare recommendations made using a systems- versus a personfocussed approach
12:35PM 50min. Lunch Break
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CPD Accredited
We are delighted to have CPD accreditation for our National Conference, enabling you to earn 1 CPD point for each session you attend!
Why not keep track of your CPD achievements via our High Performance Leadership framework; IHSCM members are able to create their own learner record to collate all their fabulous accomplishments to evidence their continued personal development!
‘HPL’ points are attributed to our events, courses etc and can be logged on the framework towards each of the 5 core competencies above, enabling you to easily contribute to your personal development throughout the year.
Each conference session you attend earns 1 HPL point towards:
-Leadership stream; Me, Myself & I
-Operational Management stream; Leadership Excellence -Innovation stream; Innovation!
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Operational Management Stage
14:15PM15:00PM
14:15PM “How can you attract and foster female leaders within your organisation?”
Amanda Reynolds FRSA, Founder & Director of Blend Associates Ltd
Areas Amanda will cover and learning in each of those areas: The importance of female leadership 1. Current challenges and why women don’t want the job 2 Anonymised coaching case study 3. Create the culture to attract female talent 4 Don’t do this! 5.
Amanda will refer to How Women Rise by Sally Helgesen & Malcolm Goldmith
“We don’t appreciate the role external barriers play in keeping women stuck. Impenetrable old-boys networks, sexist bosses, men who seem incapable of listening to women or who claim credit for their ideas in meetings, career tracks that assume families do not exist, performance review criteria subtly designed to favor men, the unconscious biases that shape hiring and promotion: these impediments are real and unfortunately continue to play a role in stymieing women’s advancement.“
and the McKinsey recent Woman in the Workplace report.
15:00PM 10min. Coffee Break
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Operational Management Stage
15.10PM Wellness - How we keep people healthy in the first place
Join Roy Lilley & Ed Smith in their online book launch and Q&A with the authors.
If you are working on a wellness project, please share your ideas, innovation, and thoughts about the book HERE
By sharing, together, we can make this collection a growing library of inspiration. Together, let’s ensure that wellness is no longer the elephant in the room
Download your FREE e-copy HERE 15:10PM15:55PM
TheInstituteoffersavarietyofshortcoursemasterclasses designedtoenhanceskillsandknowledgeinthehealthandsocial caresector.ThesecoursesareCPD(ContinuingProfessional Development)accredited,meaningtheycontributetoprofessional developmentandcanearnyouCPDpointsuponcompletion.
We also have a voluntary initiative, whereby members can earn HPL points in addition to CPD points, that count towards our High-Performance Leadership Competency Framework.
By participating in the framework, every year, you can achieve a Bronze (50 points), Silver (125 points) or Gold (200 points) High Performance Leadership Competency Framework Award.
After 2 years of participation in the framework, you can also apply for Fellowship of the institute. LEARN MORE ABOUT OUR HPL FRAMEWORK
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10:00AM10:20AM
Innovation Stage
10:00AM Keynote: Life's Good, it's the disease that's the problem
Inspirational author, public speaker & educator Hazel Carter was at the top of her career as a company director when her husband was suddenly told he had a terminal condition at age 62. Hazel gave up work and made it her mission to ensure he had the best end of life despite the challenges of his disease.
You will learn how the diagnosis affected the couple and how the disease progressed.
You will also gain a greater understanding of the challenges families face when a loved one is dying from a terminal neurological disease.
https://lifesgoodbook.co.uk/
10:25AM11:10AM
Innovation Stage
10:25AM Supporting People Living with Dementia and their Caregivers in the Community
Dr. Frances Duffy, Clinical Psychologist from Northern Ireland NHS Trust and Shainoor Khoja, Thriving.ai will provide insight into a trisector R&D Project to explore and develop a technology solution to support people living with dementia and their caregivers in the community.
In this session you will learn: how using technology and creating a predictable routine assists the patient how this can highlight unnecessary medication ways to improve the overall quality of life, increase independence and social engagement why the caregivers felt empowered and supported & reduced their stress
11:10AM 20min. Coffee Break
11:30AM12:35PM
Innovation Stage
11:30AM "Are ICBs the thing that cracks the digital nut?"
Chair: David Kwo, Ex-NHS CIO. supporting ICS culture change (and enterprise architectures) based on core ICS processes (e.g. integrated care pathways) designed around the patient and operating across care-settings Enabling the use of crosscare-setting ICS digital functionalities and use of patient experience metrics to drive ICB performance measurement and funding.
12:15PM Session 5: How Cybersecurity Affects Health and Care
Cyber & Information security specialist, Darren Chapman, is a Principal Security Consultant for leadership advisory services at Quorum Cyber, and the founder and chairman of CyberScale. He will join us to discuss the effect on patients of a cyber attack in context:
Confidentiality
Availability and Integrity
The importance of Cyber Resilience Where your priorities should be (particularly for the smaller practices)
Where to find more help (especially free resources).
12:35PM 50min. Lunch Break
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13:25PM14:10PM
Innovation Stage
13:25PM Round Table: How to gather data that is useful for an integrated care approach
Oracle Health experts will be on this session to present how our intuitive workflows for healthcare professionals can contribute to simplify and improve the patient's path through care, and how data and intelligence can generate insights with HDI’s and HIE’s help.
Meet the panel:
Soomal Mohsin-Shaikh, Senior Clinical Consultant at Oracle Health and GPhC registered clinical pharmacist
David Breingan, Senior Engagement Owner, Global ECP
Richard Betteridge, Senior Manager, Data Analytics, Global ECP
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Innovation Stage
14:15PMUnlockingthePotentialofData: ACaseStudyinUsingEvidencetoImprove NHSDentistryServices.
Thispresentationwillshowcasethetransformativeroleofdataandevidencein healthcare,withafocusonNHSdentistryserviceswithinCambridgeshireand PeterboroughICS Itwilldemonstratehowdatawasleveragedtobetter understandlocaldentistrychallengesanddevelopevidence-based recommendationsforimprovingaccessandcare
AndreeaCalinisanAssociateDirectorforNHSAnalyticsatIQVIApassionate aboutadvancinghealthcareservicesthroughdata-drivenandevidence-based approaches
JaneBarber,AssociateDirectoratIQVIAworksacrossIntegratedCareSystems, addressinghealthinequalitiesandfosteringcollaborationbetweenindustry andICSs,withafocusonsystem-levelimprovementstobenefitcommunities.
14:40PMWorkforceWellbeing–takinga
datadrivenapproach
CeriJones,ManagingDirector,BaxendaleAdvisory
Thispresentationwillsetoutthecaseforworkforcewellbeingincludingsome oftheregulatorychangesthatmaybeimposedandwhymorethaneveritis crucialtotakeanevidence-basedapproachtoworkforcewellbeing Baxendale willsetoutwhatgoodlookslikeinthisspaceandwhyreactiveapproaches rarelywork Theygoontosetoutthestepstotaketoadoptasystematic approachandtalkthroughthekeystepsandquestionsteamsshouldbe askingthemselvestoprogressthischallengeaswellassomeofthetoolsthat canbeusedtoevaluateanddesigneffectivemechanismstosupport workforcewellbeing 14:15PM15:00PM
15:00PM 10min. Coffee Break
15:10PM15:55PM
Innovation Stage
15:10PM
Sustainable Fireside Chat
Louise Robertson MSc FRSA, The Sustainables Academy joins IHSCM Greener Care Special Interest Group Chair Elaine Mead, Executive Director at Improvement Care and Compassion for a pre recorded fireside chat on sustainability including:
-the importance of teaching children and young people about the environment and the resources available to support this
-the circular economy and parallels with the health and social care environment
-STEM to STEAM
-Eco-Hope
Elaine will be on hand to answer your questions.
15:55PM Stream Closes
Join Us
Our diverse and inclusive membership includes managers from the NHS, social care, public health, private sector, military, charity and voluntary sectors, as well as a thriving overseas representation – across all management levels and disciplines.
Our aim is to create a supportive professional body that is compelling to join, relevant in its activities and contemporary in its approach.
The IHSCM supports managers by helping them to meet these challenges and understand, develop, share and celebrate good practice.
All members benefit from:
FREE event tickets
Access to resources, guides, reports, event recordings and podcasts
Networking opportunities through our Regional and Special Interest Group Meetings
Partnership opportunities
Find out more
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Too much choice, too little time?
This event will be recorded LIVE and delegates will have access to the boxset in November 2024
REGISTER
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