This series is facilitated by Claire Mould FIHSCM, Founder and Director of Curve Strategic, CEO of Heart of England Mencap, Institute of Health and Social Care Management Fellow, and Co-Chair of the IHSCM Women in Leadership Special Interest Group.
This is the third installment of this series of workshops. They are ‘informative’, ‘practical’, delivered in a way that is ‘easy to understand and apply the techniques’, and ‘effective’.
Workshops
The Fundamental Importance of Emotional Intelligence 27th February 2025
Establishing and Nurturing an Emotional Intelligent Team
21st March 2025
Compassionate Leadership & Organisational Growth
23rd April 2025
Positive Recruitment and Retention
23rd May 2025
Effective Communication and Negotiations Skills
19th June 2025
Business Sense and Strategy 18th July 2025
Please click on the ‘REGISTER’ button to sign-up for all workshops in this series.
IHSCM Members, please locate your membership number, you will need this when registering.
Post attendance:
After your participation in each workshop, you will receive an electronic certificate which reflects your participation.
In keeping with reducing our carbon footprint, wherever possible, we ask you to print out or save this information, and certificate your end.
2 HPL points for attending:
1 = Leadership Excellence
1 = Me, Myself and I
The Fundamental Importanceof Emotional Intelligence
Date: 27th February 2025
Time: 1:30 PM-2:30 PM GMT
By understanding and developing emotional intelligence, leaders can create a more supportive and resilient work environment.
For emerging leaders, these skills are vital in managing stress, enhancing communication, and building strong, empathetic relationships with both staff and patients.
This session will:
- introduce you to what emotional intelligence is, why it is fundamental in the workplace, and how to establish and embed it within their teams.
- provide practical examples of emotionally intelligent leadership, demonstrating its effectiveness and positive impact on workplace culture.
- develop your knowledge to foster positive workplace culture and improve team dynamics.
- develop your skills as a leader to help you be more supportive, resilient, and create high-performing teams.
Establishing andNurturing anEmotional Intelligent Team
Date: 21st March 2025
Time: 1:30 PM-2:30 PM GMT
Emotionally intelligent teams are better at handling stress, adapting to change, and collaborating effectively, which are essential qualities in the dynamic and often high-pressure health and social care sector.
This workshop will help emerging leaders foster a positive workplace culture, ultimately enhancing employee wellbeing and service user experience.
This session will:
- explore the concept of emotionally intelligent teams, distinguishing them from merely functional or underperforming teams.
- focus on the 5Cs Framework: Clarity, Cohesion, Compassion, Connectivity, and Communication.
- help you learn how to create and sustain teams that are not only high-performing but also supportive and resilient.
Compassionate Leadership& Organisational Growth
Date: 23rd April 2025
Time: 1:30 PM-2:30 PM GMT
Compassionate leadership fosters a supportive environment where staff feel valued and motivated, leading to better patient care and outcomes. By prioritising the wellbeing of employees, it helps reduce burnout and turnover, creating a more stable and satisfied workforce.
Organisations that implement compassionate leadership principles are more likely to experience sustainable growth, as they can attract and retain top talent and foster a positive workplace culture. Additionally, compassionate leadership can equip organisations to be more resilient in the face of crisis and manage change effectively.
This session will:
- explore the principles of compassionate leadership, highlighting its direct link to successful and sustainable organisational development.
- learn about the key components of compassionate leadership, including the importance of policies, processes, and practices that prioritise people.
Positive Recruitment andRetention
By understanding what constitutes a perfect team member and how to achieve and maintain this, attendees can enhance their recruitment strategies and foster a more committed and satisfied workforce.
Date: 23rd May 2025
Time: 1:30 PM-2:30 PM GMT
This session will:
- explore effective recruitment processes and their direct link to successful retention.
- learn about value-based, compassionate recruitment and how to extend these principles beyond the initial hiring phase.
- address the journey of employees from their first interaction with the organisation to their long-term development and growth.
1 =
1 = Me, Myself and I
Effective Communication and Negotiations Skills
Date: 19th June 2025
Time: 1:30 PM-2:30 PM GMT
Effective communication and negotiation skills are vital in health and social care. Clear communication ensures that service users understand their treatment plans, improving adherence and outcomes while building trust with patients and their families. These skills facilitate better collaboration within multidisciplinary teams, ensuring everyone works towards common goals.
For emerging leaders, strong communication skills are crucial for articulating their vision, motivating teams, and driving organisational change.
This session will:
- detail the significance of style and behaviour in successful negotiations, and define the importance of establishing your own style and behaviour when negotiating.
- focus on how to manage emotions and mitigate conflict through developing an understanding of how to manage your own and others emotions and minimise discord with the aim of achieving better results for both parties.
- outline integrative negotiation skills, exploring the most appropriate approach and negotiation process for individuals to adopt when negotiating across a range of issues and with a range of parties.
Business Senseand Strategy
Date: 18th July 2025
Time: 1:30 PM-2:30 PM GMT
Establishing a successful strategic business plan does not need to be complicated but it is incredible how many people and organisations don’t have an effective strategic plan in place, and even if they do, they don’t adhere to it.
This session will highlight how the key to this is to draw on clear and focused business sense, to develop and embed a realistic, achievable business strategy.
This session will:
- outline the core components that need to be in place to enable your plan to be genuinely strategic and ultimately a worthwhile successful piece of work.
- describe how this plan must be seen as a working document, not a beautifully presented scribe that sits elegantly on the shelf to gather dust, and is never cross referenced or evident in practice.
- involve highlighting how to plan meaningful, relevant content that is transferable to the whole organisation and to all those involved. Employee engagement is fundamental to embedding this effectively.
- include addressing resistance to change and building resilience through detailed purpose, with sharp, key targets that are regularly monitored. The result of this is that the plan is embedded, achieved and built upon, and employees’ are retained.
High-Performance Competency Framework:
The IHSCM High Performance Leadership (HPL) Framework is a structured approach to professional development for members. It was developed in collaboration with Health Education and Improvement Wales (HEIW) and designed to help members track and enhance their leadership skills through a modular approach. By engaging with IHSCM content, you can develop five core competencies for High Performance Leadership in the 2020s.
You can attain points for participation in each workshop which you can add to your IHSCM HPL learner record.
Find out more, here: HPL Dashboard – IHSCM (ihm.org.uk)
