IHSCM Empowered Leadership for Safe Compassionate Care Workshop Series
Empowe Com
WhyshouldIattend?
This series is facilitated by Tom Bell MIHSCM, Director and Lead Consultant, Cormetis Consulting
Tom is an author, consultant, educator, and speaker with extensive experience in organisational culture and ethics. He draws on a unique combination of lived, learned, and professional experiences to provide informed best practices.
Tom specialises in wilful blindness, ethical fading, and cultural conformity in public services, and created the IHSCM How To Speak Up Safely in Health and Social Care Short Course Masterclass.
Building and maintaining service-user-safe cultures
28th November 2024
An introduction to wilful blindness
5th December 2024
Modelling positive leadership behaviours to build trust
30th January 2025
Engaging effectively and empathetically with employees
6th February 2025
Engaging compassionately with those affected by poor care
27th March 2025
Engaging effectively and building trust with external stakeholders
3rd April 2025
The Orange 7th Hat: When and How to use it (Ethics for Leaders)
8th May 2025
Handling and learning from service-user complaints as part of PSIRF
15th May 2025
End of Series Networking, Q&A and Coffee & Chat
TBC
Building and maintaining patient-safe cultures
2 HPL points for attending:
1 = Workforce 1 = Organisational Leadership
Patient safety is fundamentally a product of the organisational culture. By understanding and nurturing the key components of a patient-safe culture, organsiations can significantly enhance patient safety outcomes. Leadership plays a crucial role in fostering this culture, ensuring that all staff feel supported and empowered to contribute to a safe and inclusive environment.
This fascinating masterclass will introduce you to the behavioural sciences and provide you with new insights into a largely unacknowledged phenomenon that impacts on us all.
Engaging compassionate ly with those affected by poor care
2 HPL points for attending:
1 = Me, Myself and I 1 = Leadership Excellence
Many of the claims made against health and care services relate to how those affected have been treated after an incident has occurred. Learn the value of authentic communication and the role of ownership.
The Orange Hat aims to help leaders and managers make better ethical decisions by providing a structured framework for considering ethical dimensions in their strategies.
Handling and learning from service-user complaints as part of PSIRF
The Patient Safety Incident Response Framework (PSIRF) is a comprehensive approach introduced by NHS England to improve how patient safety incidents are managed and learned from. It replaces the previous Serious Incident Framework and represents a significant shift in the NHS’s approach to patient safety.
