�� Unlock Your Team’s Potential with IHSCM’s Empowered Teams Series! ��
“Enhance your leadership skills, foster team collaboration, and empower your team to deliver exceptional care.”
Workshops:
How to communicate effectively 23rd September 2025
Join us to transform your leadership approach and improve communication with your team. Don’t miss this opportunity to lead with confidence and inspire excellence!
How can teams be supported to have critical conversations 21 October 2025 st
How to support staff development 18th November 2025
How to empower teams to be inclusive 11th December 2025
This series is facilitated by Sue Jones, Director for Social Care, IHSCM
How to communicate effectively
2 HPL points for attending:
1 = Me, Myself and I
1 = Leadership Excellence
Date: 23rd September2025
Time: 14:00-15:00
This session will cover essential soft skills to enhance your communication abilities:
1. Body Language: Learn how to use non-verbal cues to convey confidence, empathy, and understanding. This includes posture, eye contact, facial expressions, and gestures.
2. Building Rapport: Discover techniques to establish trust and a positive connection with others quickly. This is crucial for creating a collaborative and supportive environment.
3. Communicating Between Generations: Understand the unique communication styles and preferences of different generations. This will help you tailor your approach to effectively engage with colleagues and clients of all age
By mastering these skills, you’ll be better equipped to lead your team, resolve conflicts, and foster a more inclusive and productive workplace
How to support teams to have critical conversations
There will be a role-play opportunity to practice handling a difficult conversation with family members and care professionals.
2 HPL points for attending:
1 = Me, Myself and I
1 = Leadership Excellence
Date: 21st October 2025
Time: 14:00-15:00
This session will use role-play scenarios that focus on equipping your team with the skills and strategies needed to handle sensitive and challenging discussions effectively:
1 . Confident Critical Conversations: Why these conversations are crucial in health and social care, including their impact on service user outcomes and team dynamics.
2. Techniques for Effective Communication: Learn techniques such as active listening, empathy, and clarity to ensure that conversations are productive and respectful.
3. Managing Emotions: Learn how to manage and navigate emotions, both yours and those of others, especially during high-stress conversations.
4. Building Trust and Rapport: Strategies for building trust and rapport with family members and healthcare professionals to facilitate open and honest communication.
5. Conflict Resolution: Techniques for resolving conflicts that may arise during these conversations, ensuring that all parties feel heard and respected.
By the end of this session, your team will be better prepared to engage in critical conversations with confidence and compassion, ultimately improving the quality of care and support provided
How to support staff development
Date: 18th November 2025
Time: 14:00-15:00
This session provides leaders with the knowledge and skills to foster the growth and development of their team members effectively. This includes:
1. Providing Learning Opportunities: Learn how to assess skills and competencies of your team, identify areas for growth, and explore ways to provide learning opportunities.
2. Creating Individual Development Plans: Explore tools that you can use to ensure that each team member has a clear path for growth and development.
3. Encouraging a Growth Mindset: Learn how to foster a culture that values continuous improvement and resilience.
4. Mentorship and Coaching: Understand the role of mentorship and coaching in staff development.
5. Building a Supportive Environment: Learn how to create an environment that supports development by encouraging open communication, providing resources, and fostering collaboration among team members.
By the end of this session, you’ll be equipped with the tools and strategies to support your team’s development effectively, leading to a more empowered, skilled, and motivated workforce.
How to empower teams to be inclusive
There will be an opportunity to learn from each other and share your practical tips for adapting leadership styles to be more inclusive and supportive.
2 HPL points for attending:
1 = Me, Myself and I
1 = Leadership Excellence
Date:11thDecember2025
Time:14:00-15:00
This session is designed to help leaders and team members create a more inclusive and supportive work environment:
1. Understanding Inclusivity and Its Importance: Learn why it is crucial for team success.
2. The Importance of Shared Values: We’ll discuss how shared values can unify the team and guide behaviour.
3. Finding Common Ground: Understand the importance of building relationships on these commonalities.
4. Understanding and Valuing Diversity: We’ll explore different personality types and work styles, how you can identify these in your team, and discuss the value of diverse perspectives and how they contribute to team success.
5. Supporting Different Needs: You will gain strategies for recognising and supporting the unique needs of each team member. By the end of this session, you will have a deeper understanding of inclusivity, practical tools to foster an inclusive environment, and supporting and valuing the diverse needs of team members.
Don’t miss out—empower yourself and lead with purpose!
How To Join:
Click on the hyperlinks in this booklet to register or visit our website events page and reserve your spot for these transformative workshops.
Workshops:
How to communicate effectively 23rd September 2025
How can teams be supported to have critical conversations 21st October 2025
How to support staff development 18th November 2025
We look forward to seeing you there!
How to empower teams to be inclusive 11th December 2025
Post attendance:
After your participation in each workshop, you will receive an electronic certificate which reflects your participation.
In keeping with reducing our carbon footprint, wherever possible, we ask you to print out or save this information, and certificate your end.
You can attain points for participation in each workshop which you can add to your IHSCM HPL learner record. Find out more, here: HPL Dashboard – IHSCM (ihm.org.uk)
