EMCup Foldout 2015

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Isabell Hodgson, Council for Hospitality Management Education: I have thoroughly enjoyed my involvement with the EMCup competition and further on the Advisory Board. My first attendance at the competition was as a Head of Department accompanying a group of my students who participated in the competition. It was not just the participation which the students enjoyed but networking with many other students from across Europe - they gained a valuable insight into working and competing in a mixed cultural environment. Furthermore, they met and interacted with key business leaders from the hospitality sector, contacts who have proved valuable for their future careers. I too gained a great deal from sitting on the Advisory Council and appreciated the effort, enthusiasm and commitment from my fellow board members to ensure the competition was a learning and challenging but also enjoyable experience for everyone. I would recommend the competition to all hotel schools and their students - winning is secondary to the experience and participation.

The missing piece is people. We are the future, we are the people

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A sub pillar between changing markets and health & care called Community 1 st

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Testimonial Team International University of Applied Sciences Bad Honnef • Bonn

THE ONLY WAY TO FORESEE THE FUTURE IS TO CREATE IT As participants of the EMCup 2014, we are proud to share our thoughts and experiences about the competition in Amsterdam. The European Mise en Place Cup provides a unique and exciting opportunity to get in touch with professionals from the industry and students from other universities. It is the perfect opportunity for you to create and extend a strong business network for your future career. Being able to develop and exchange innovative ideas for the hospitality industry and to encounter the most interesting personalities, in a competitive environment full of fun and energy is an experience no one of us will ever forget. In our opinion, the essential success factor at the EMCup is not purely focusing on victory, but the networks you build, the integrity of your team and the people you meet. Those might accompany and support you to reach your goals and in the last part shape your future career. It is about the passion you put into making those contacts and, of course, your passion for the hospitality industry, which clearly is a people’s business. Nevertheless our key to victory most likely was the diversity of our team. Being a group of four completely different characters with their own strengths and weaknesses enabled us to act as a dynamic and flexible team which could rely on each other. Still, preparation is half the job. Putting intense effort in our research and a strong social media campaign did the trick in the pre-assignments which gave us a head start to begin with.

Testimonial Team The Institut für TourismusManagement, FHWien der WKW

International event, meeting students from all over Europe and speaking to people working in the hospitality industry. Before we came to Holland we did not really know what to expect, but we went there with an open mind. Our coach was very helpful and he did not put us under any pressure. That way we were able to perform relaxed and without thinking about the outcome. The assignments we had to work on were not complicated but complex and had to be looked at from different perspectives. Our team was formed out of four very different but team oriented personalities, a perfect match to carry out the EMCup tasks. Due to our light-hearted but focused attitude we ended up at second place and got to take home not only the trophy but memories we would not want to miss and will never forget. Sophie-Charlotte Marunge, Philipp Matzer, Barbara Neudorfer and Magdalena Putz

Go back to basics; we want a hotel with no technology and stress Due to the current technology people are always connected, resulting in a decrease of social skills. We need a space in the hotel to disconnect and go back to basics.

Nikolaus Brandl, Marlen Krause, David Klein and Torben Kock

Self-sufficient hotel & restaurant

Consumers consider it the role of hospitality to help them eat healthy with 70% of people surveyed by Consensus Action on Salt & Health (2013) thinking chefs should be responsible for helping them eat less salt.

Bournemouth University

Go to the next step inraising green awareness

From our point of view the future of health tourism is very promising. If we compare the current situation with what we expect for the future, the trend of health will move towards a combination of preventive and medical actions.

Centro Superior de Hostelería de Galicia (CSHG)

Guests are getting increasingly health conscious and due to an all-time high of stress levels caused by technology advancements in both work and leisure, guests seek a quick relief from the feverish pace of everyday life more and more often (Yesawich, 2007). This has led to spas surpassing restaurants as top attracting facilities in the eyes of guests; both leisure and business.

Glion Institute of Higher Education

We would like to offer our guests a modularity to create their own individual health-package. Our health-coaches will support the guests with their choice and give advices for what they need. Our guests can choose from different kinds of categories for example, nutrition, exercise and relaxation.... because we are worth it!

Hotelfachschule Hannover

it seems odd that hospitals – normally considered the place where health is improved - are not considered desirable institutions to be in by patients, but in actuality this should be the most desirable place to be when you aim to improve your health: a place where the patient is satisfied.

Stenden University of Applied Sciences

If hotels want to have the best unification of health and hospitality they need to seek out the best of both worlds. The more hotels forcefully spoon-feed health to guests the more they will push away. No longer will this health trend be a decoration for hotels, but exude an authentic healthy lifestyle from within. This will save hotels from creating large investments and having the misfortune to keep up with sudden changes the next generation will surely create. The future will be totally integrated. Why then, knowing this will hotels keep playing the game of catch up and instead, be there ready to catch the future before they change their minds.

Saxion Hospitality Business School

Throughout the whole competition we had a lot of fun producing the introduction video of our group, improving our presentation skills for the competition days and working on the assignments in Amsterdam. We got into contact with interesting and supportive people who joined us on our way and we are thankful to everyone who supported us throughout these busy weeks. Foremost we would like to mention our fellow students, friends, families and tutors, but also our university who supported our cause and mission. Our tip for you for this competition: Stay bold and foolish, build your networks & Get out of your comfort zone!

Insights of The Agenda for the Future by the EMCup teams

Power: a waitress walks more or less 5000 steps per shift. Is the solution under our feet? The longest journey starts with the first step.

”Hospitals and hotels have the same etymology. The word “hospital” comes from the Latin word “hospes” (host), which also is the root for the English words “hospice,” “hotel,” “hostel”, and “hospitality”. Although the link between healthcare and hospitality is not new, remarkable improvements in the industry have not been made yet.

Staatliche Gewerbeschule Gastronomie und Ernährung Hotelfachschule Hamburg

It is unlikely that people will work less in the future. On the contrary, perhaps they will be required to work even harder and longer. This presents an opportunity for the tourism industry to develop a rich catalogue of products and hospitality services which focus on providing people who feel overworked, stressed and fatigued the opportunity to recharge their batteries and gain a new perspective on life and work before it’s too late.

Institut für Tourismus-Management, FHWien der WKW

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Testimonial Team Turisme i Direcció Hotelera - Autònoma de Barcelona

Our adventure started when we saw for the first time the announcement of the EMCUP Competition. Without hesitating we signed up and we were chosen to represent our university school Turisme i Direcció Hotelera - Autònoma de Barcelona in this European competition. When we were selected we didn’t think we were able to win so we took it as an rewarding challenge. However, each member of our team worked hard and we did our best in all the preliminary stages. We really enjoyed making the video; it was fun to plan every single detail we wanted to show. For instance, we decided to have a common theme made of colours so that each of us could be identified with one of them in the competition but also each color had a meaning related to the topic chosen in the competition: yellow for energy, blue for water, red for food and green for nature.The first day of the competition we woke up very early as we had our flight the same morning. Actually, we didn’t mind because we were really motivated and we couldn’t wait to be there. Once we arrived in Amsterdam and we got our accreditations, we were ready to roll! We didn’t know what to expect, whether the competition was going to be too formal. We were pleasantly surprised when we found out that it was going to be more fun than anything. The point was not really to win but to meet new people and widen our personal networks. We spent two perfect days doing a lot of activities and learning from each other; we danced, we created a statue made of marshmallows and raw spaghetti, we played blackjack, we went on a boat tour and suchlike. The EMCup organisation was very welcoming and outgoing and they made us feel at home. Because of that we didn’t feel under pressure and we could enjoy ourselves in a relaxed and friendly atmosphere. To sum up, we spent two days full of positive energy and happiness.Eventually, the time of the award ceremony arrived at the end of the second day. At that time, we were especially nervous because we knew we had a great chance to win going by the ranking shown the day before. They started announcing the list from the bottom to the top and when they finally named our university we couldn’t believe we were in third place! Such an amazing feeling! We went up on stage and we received a trophy and a fantastic prize: a digital camera! We felt that all our efforts had been rewarded. Unfortunately and unbelievably, the championship was over. We realized that when you are having fun time goes fast. But well, then we could enjoy some days visiting Amsterdam. We definitely recommend it to everyone because it was an unforgettable experience! And now, a few months later, we are still in touch with some members of the organisation and competitors. Núria Reguero, Sarah Samsó, Valèria Muscatelo and Marta López

Recycling e-waste

Qstaff What a great experience to host the European Mise en Place Cup! We learned a lot from the young enthousiastic, but most of all talented students, who participated. This new generation showed us simply that they know best and that they should decide on our common future. In return we got to exchange some of our knowledge. Through an interactive workshop the students got more insight in the behaviour of themselves and others. This to strenghten the cooperation in their teams and to know how to influence the jury in their favour. Rewarding to see how they continued to work with this behavioural model throughout the competition. As we like to develop talents, it was perfect to train and coach students at some of the schools after the EMCup. What we will remember above all is the amazing energy of the teams. The fun and sillyness combined with eagerness to win made a cocktail for success. We had a great time, so are we hosting your team the upcomming edition? We are looking forward to do so!

We take care of the care takers


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