NEWS
Strategies and tools to enhance performance and patient safety he Canadian Patient Safety Institute is now offering an exciting new program to enhance patient safety through improved teamwork and communication. TeamSTEPPS™ is the acronym for Team Strategies and Tools to Enhance Performance and Patient Safety. It is a teamwork system originally developed jointly by the Department of Defense (DoD) and the
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Agency for Healthcare Research and Quality (AHRQ) to improve institutional collaboration and communication relating to patient safety. As part of its efforts to enhance a patient safety culture under the SHIFT to Safety platform, the Canadian Patient Safety Institute has adopted and adapted the program and is now making TeamSTEPPS Canada™ available to the Canadian healthcare field.
TeamSTEPPS has been shown to improve safety and transform culture in healthcare through the promotion of teachable, learnable skills that lead to better teamwork, communication, leadership, situation monitoring, and mutual support within and among teams. These core skills lead to important team outcomes, such as enabling the team to adapt to changing situations, achieve compatible shared
TeamSTEPPS Framework Triangle model Performance
Leadership
Communication
Situation Monitoring
Mutual Support
Skills Knowledge
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Pati
ent Care Team
Attitudes
mental models among team members, and maintain a stronger orientation toward teamwork. The Canadian Patient Safety Institute has been working with Canadian and international partners to cultivate the growing network of TeamSTEPPS early adopters, and to develop capacity across the country in support of better teamwork and communication for patient safety. The TeamSTEPPS Canada™ program is delivered in a train-the-trainer model, where Master Trainers are certified to teach the program to others. The program is designed for providers, leaders and patients alike, from a variety of healthcare settings, including acute, primary, long-term and ambulatory care fields. The Canadian Patient Safety Institute has partnered with the Health Quality Council of Alberta (HQCA), as a TeamSTEPPS Canada™ Regional Training Centre, to deliver the TeamSTEPPS Canada™ Master Trainer program. The Master Trainer program includes a comprehensive set of ready-to-use materials and a training curriculum to integrate teamwork principles into a variety of healthcare settings. The inaugural two-day TeamSTEPPS Master Trainer program will be offered in Calgary, May 8 and 9, 2018. The HQCA plans to deliver programs at various locations throughout Alberta quarterly. To register, visit www.hqca.ca “TeamSTEPPS is a good conduit for standardization, sharing, and creating a common vision for safe care between all organizations,” says Rhonda Pouliet, Lead, Collaborative Learning & Education, HQCA and a TeamSTEPPS Master Trainer. “The Health Quality Council of Alberta is pleased to collaborate with the Canadian Patient Safety Institute and come on board as a Regional Training Centre for the TeamSTEPPS Canada™ program. It is an exciting opportunity and we have people throughout the province chomping at the bit to get started on their TeamSTEPPS training!” www.hospitalnews.com