2020 Hollyburn Family Services Society Annual Report

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ANNUAL REPORT 2019-20


Message from the Executive Director Resiliency is necessary to overcome the challenges that life brings, as well as to become wiser and stronger. For those we support, for the Society and other not-for-profit organizations, for businesses big and small, and for every single inhabitant on this earth, this year has tested our resiliency. The hardships we have witnessed across the globe and within the pockets of our community because of COVID19, the systemic racism that exists within our Indigenous communities, the trauma and injustice people of colour continue to face and the poverty, violence and homelessness we see every day across the North Shore continues to test our resolve as humans, as caregivers and as staff who are committed to making a difference. Yet, through the shadow of gloom that this year has bestowed upon us, I am warmed by the beacon of light within our amazing and caring community. Our staff, undaunted by the pandemic have continued to support the youth, seniors and families whose vulnerabilities are exacerbated by the pandemic. Through the astounding strength our clients possess as they deal with adversities, together with our funders and donors who stepped up with generosity and compassion, our cohesive and collective efforts have ensured our mission of service delivery has sustained with safety, calm and kindness.

We will succeed because we are resilient. We will succeed with the support from funders and our community of caring. We are be er together. While our fiscal year has ended, the challenges in our community have not. We still need to find housing for the seniors and youth who have no place to live. Youth still require support and resources to accomplish the great things we know they can, and families still need interventions when violence reverberates in the walls of their homes. And, we still need to do this during a pandemic. We will succeed because we are resilient. We will succeed with the support from funders and our community of caring. We are better together. Respectfully, Nanette Taylor


Board of Directors

Financials REVENUES $2,912,115

Alan Kwinter Chair

Lynn Green Vice Chair

David Ayriss Vice Chair

Government Contracts Gaming Program Fees Grants & Foundations Donations & Fundraising

EXPENSES $2,911,820 Wages & BeneďŹ ts Administration Costs Rent Contract Fees Program Costs Robert Tanaka Treasurer

Neil Kelly Director-at-Large

Christine Alsop Secretary

Michael Thorne Director-at-Large

Paul Tutsch Director-at-Large

Chelsea Dill Director-at-Large

Jason Wexler Director-at-Large

Providing unique services in response to existing and emerging community social needs on the North Shore


Who We Are Hollyburn Family Services Society has a robust mission to end social issues in our community. We work and advocate to ensure individuals and families are safe from violence, that marginalized youth receive the tools to accomplish amazing things and that our youth, seniors and families have sustainable and affordable housing.

2019-20 Highlights Our fast response to adapt to COVID-19 ensured programs remained open while keeping staff and clients safe. COVID-19 rent subsidies, grocery assistance, utility assistance, counselling and Indigenous cultural support were provided to over 500 clients to help mitigate the strain caused by the pandemic. A new dedicated housing liaison position expanded our partnerships with landlords to create more housing choices for our clients. The District of North Vancouver provided a four bedroom home for a secondary transitional program for formerly homeless youth enrolled in post-secondary programs. Successful applications to the Federal Government resulted in funding contracts for homeless youth and seniors. A formal open house was held at the new West Vancouver Police Department for the North Shore Domestic Violence unit. Hollyburn was a proud partner in the development of the Strength and Resilience pole located outside of the NV RCMP offices. Wired 4 Success, our youth employment program, was asked by Service Canada to pilot a new model that offers wraparound services for youth with barriers to employment. We welcomed three new board members.


Our Programs and Services Youth Safe House – Wired 4 Success – Life Success Program – Youth Leaving Care – Youth Education Navigator – Youth Housing Support Outreach Worker – Hollyburn Hockey Heroes –Housing First for Seniors – Seniors Safe House Supporting Seniors to Remain Housed – Seniors at Housing Risk Outreach – Specialized Victim Services – North Shore Integrated Domestic Violence Unit – Family Housing Support – Supported Housing- Crisis Management – Leadership Training – Safety Plan Development – Navigational Supports – Social and Relationship Connections – Case Management – Trauma-Informed Practices – Health and Wellness Supports – Trauma Counselling


Our Impact 294 Seniors

250 Youth

7 seniors received shelter through the

44 youth supported to enroll in post-

Seniors Safe House

secondary & advanced training programs

238 Families & Individuals

29 seniors accessed supported housing

38 youth acquired meaningful

148 seniors received services through

employability skills

our Seniors At Housing Risk program

54 high schools students played hockey

66 seniors received eviction prevention

as an incentive to attend school

support

19 young adults lived in our transitional

44 chronically homeless seniors found

housing programs

housing

454 calls were received regarding

95 homeless youth found shelter and

Over 500 youth, seniors and families received COVID-19 assistance

support at the North Shore Youth Safe house

general inquiries on the Victim Support Services line

195 individuals received support through our Specialized Victim Services

43 individuals were supported within the North Shore Integrated Domestic Violence Unit


THANK YOU TO OUR DONORS, PARTNERS, FUNDERS, AND AMBASSADORS Federal Government Funded by Government of Canada’s Employment & Social Development Canada: Service Canada Funded by Government of Canada’s Reaching Home: Homelessness Partnership Strategy Provincial Government BC Housing Civil Forfeiture Fund Financial Support of the Province of BC Ministry of Public Safety and Solicitor General Vancouver Coastal Health ViaSport Municipal City of North Vancouver District of North Vancouver District of West Vancouver Foundations Ames Family Foundation Aqueduct Foundation Benefaction Foundation The Benevity Community Impact Fund Breakfast Club of Canada Canadian Women’s Foundation Djavad Mowafaghian Foundation Face the World Foundation The Hamber Foundation The Home Depot Canada Foundation

Lohn Foundation MariaMarina Foundation RBC Foundation Seedlings Foundation Sutherland Foundation Inc. United Way Lower Mainland Vancity Foundation Vancouver Foundation West Vancouver Community Foundation The Zacks Family Charitable Foundation Corporations Beyond Beauty British Pacific Properties BC Hydro and Power Authority Coast Capital Savings Grosvenor Canada Limited Hollyburn Properties Limited Homecare West Hyundai Kuo Hua Trading Co. Linda-Joy Lee Physiotherapist Corp. Lonsdale Capital Corporation North Shore Waterfront Gala Pacific Alps Management Ltd. Papertech PARC Communities Management Ltd. Scotiabank Telus

The Home Depot Park Royal Tru Earth Environmental Products Inc. Vancouver Fraser Port Authority Vocational Pacific Ltd. Service Clubs – Churches – Schools Adoptive Families Association of BC Carisbrooke Parent Advisory Council Deep Cove Lions Club Kiwanis Club of West Vancouver Lynn Valley Seniors Association Mount Seymour United Church Rotary Club of Lions Gate Foundation St. Andrew’s United Church Women West Vancouver Secondary School A very special thank you to the individuals and families who embrace our mission and make a considerable difference to those most vulnerable in our community. And to our housing partners who enable us to house those in greatest need: Brightside Community Housing BC Housing City of North Vancouver Darwin District of North Vancouver Hollyburn Properties Ltd. Kiwanis North Shore Housing Society


OUR VISION

Ending social vulnerabilities

OUR MISSION

Providing unique services in response to existing and emerging community social needs on the North Shore.

OUR VALUES

Serving with integrity, honouring diverse perspectives, nurturing a community of caring, leading the way

104 – 267 West Esplanade, North Vancouver, BC V7M 1A5 Phone: 604-987-8211 | Fax: 604-987-8122 | Email: info@hollyburn.ca | Web: www.Hollyburn-Society.ca Follow us on Twitter @HollyburnSociety | Like us on Facebook at Hollyburn Society Charitable Tax Number 86378 5770 RR0001

Society Number S-48197